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58

Administrator Support And Social Media Volunteers Jobs in Hoxton, Greater London

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Top job
Wheels for Wellbeing, London (Hybrid)
£26,500 per year
Posted 2 days ago Quick Apply
Top job
JUSTICE, London (Hybrid)
circa £40,000 per annum
We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. A unique opportunity!
Posted 2 days ago
Closing today at 09:00
British Ecological Society, London (Hybrid)
£33,000 per year
We have a fantastic opportunity for a new HR Officer, to help us engage and oversee our passionate volunteers and communities!
Posted 1 week ago
Ada, National College for Digital Skills, London (On-site)
£30,000 - £32,500 per year with 10% pension contribution and 25 days holiday plus bank holidays and discretionary closure days.
Posted 1 day ago Quick Apply
Likewise, London (On-site)
£28,000 per year
We’re looking for a dynamic, creative and caring Community Programme Coordinator to manage our community activities, events and therapies
Posted 4 days ago
Closing in 7 days
Action Hampshire, Remote
£30,000 - £33,000 per year FTE (pro rata for part-time hours)
Posted 1 week ago
Fulham Good Neighbours, London (On-site)
£50,000 - £55,000 per year
Seeking a strategic leader for award winning charity
Posted 6 days ago Quick Apply
Bexley Voluntary Service Council, Erith (On-site)
£23,996 per year (FTE is £29,996 )
We are looking for a Project Coordinator to take over the day-to-day running of the Bexley Food Alliance Network
Posted 1 day ago Quick Apply
Closing in 3 days
One Million Mentors, London (Hybrid)
£29,000 per year
Posted 3 weeks ago Quick Apply
Closing today at 12:22
Look Ahead Care Support and Housing, Newham (On-site)
Up to £27352 per annum + Pension Schemes, Staff Discounts
Posted 4 weeks ago
Haringey Migrant Support Centre, N15, London (On-site)
£20,644.20 pro rata (£34,407 per year FTE) - under review
Posted 2 weeks ago
Home-Start Barnet, Brent & Harrow, Barnet (On-site)
£32,504 per year FTE (£19,502 actual)
Posted 1 week ago
First Give, Remote
£53,000 per year + £2k London weighting if applicable
Seeking a driven, passionate and experienced Deputy Director to support the Director and the First Give team to achieve our ambitions.
Posted 6 days ago
Page 1 of 4
London, Greater London (Hybrid) 4.51 miles
£26,500 per year
Full-time
Contract (30 months (with ambition to make permanent))
Job description

Job Purpose

Increasing numbers of Disabled people are becoming aware of the fact that CYCLING might be possible for them. However, information about how/where to access cycling, the variety of possible equipment, regulations around cycling a non-standard cycle, funding avenues, etc. can be difficult to find. As the Wheels4MeLondon loan scheme starts to be marketed in Spring/Summer 2024, we anticipate increasing numbers of enquiries to reach us, including from around the UK.

With the support of the rest of the Wheels for Wellbeing team, our Specialist Advisor will become very knowledgeable about all aspects of Inclusive Cycling and will support enquirers with information and advice about the most appropriate next steps with regards to their cycling ambitions. They will provide information and advice, based on where enquirers live, their level of experience with cycling, their goals (whether they wish to try out cycling, to borrow, hire or to purchase a cycle, etc.).

Where a caller wishes to attend one of our own cycling sessions, the Advisor will support them with using our booking system. Where a caller is ready to borrow a cycle through Wheels4MeLondon, the Specialist Advisor will support callers to request a loan via the Peddle My Wheels website. Peddle My Wheels staff will then deliver the cycle to them at the agreed place and time, provide cycle training where required, and collect the cycle at the end of the loan period. For other enquiries, the Advisor will signpost callers to relevant external organisations.

To be successful in this role you need excellent listening and communication, interpersonal and organisational skills. You will love acquiring knowledge (including through online research), storing information and sharing it. You need to be confident using record keeping systems, within our data protection & privacy policy and working with people from diverse backgrounds and with a range of accessibility needs.

Job Description

1. Answering enquirers’ queries and providing information. This will include:

a. Being first point of contact for enquiries into Wheels for Wellbeing’s phone / email.

b. Actively listening to understand the detailed nature of the query and responding through the most appropriate and accessible mode of communication, whether contact is made by phone, email, instant messaging or other methods of communication.

c. Sourcing information from the rest of the Wheels for Wellbeing team and/or researching specific information for callers (where appropriate, redirecting the query to colleagues within the organisation or signposting them to other organisations).

d. Ensuring that new, useful information is stored/posted to our website for use by future enquirers.

e. Supporting people with queries about how to access Wheels for Wellbeing’s services, including support with our booking system

2. Building accessible information resources (eg: website pages, briefings, FAQ page, etc.) about Inclusive cycling, such as:

a. Inclusive cycling opportunities providers in London and around the UK

b. Types & models of non-standard cycles and specialist adaptions retailers around the UK and overseas

c. Details of the Wheels4Me London’s scheme and other inclusive cycle hire/loan schemes around the UK.

d. Funding options for Disabled people wishing to purchase their own cycles

3. Effective liaison with all Wheels4MeLondonPlus partners for successful cycle loan experience. This will include:

a. Regular communication with the Peddle My Wheels team to ensure most effective referral methods (to be developed with your input, as the scheme gets off the ground during Spring/Summer 2024)

b. Take part in project team meetings with all partners (Sustrans London; Peddle My Wheels and the rest of the WfW team).

c. Collect and store data such as numbers & types of enquiries, case studies, etc., as required for reporting to the funder.

d. Contribute to short articles, social media posts, etc. for the promotion of Wheels for Me London and Inclusive Cycling in general.

Other:

-  Contribute to the ongoing development of Wheels for Wellbeing, team meetings and organisational priorities

-Be proactive in keeping up to date with developments affecting the role

-Abide by and promote organisational policies and practices, and charity’s values

-  Support diversity and equality of opportunity in the workplace

-Occasionally, with notice, work evenings / weekends

- Work at least once a quarter in an appropriate role at a Wheels for Wellbeing session

The above list of job deliverables is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Application resources
Posted by
Wheels for Wellbeing View profile Company size Size: 6 - 10
Posted on: 22 April 2024
Closing date: 03 May 2024 at 23:59
Tags: Admin,Advice, Information,Communications, PR,Project Management

The client requests no contact from agencies or media sales.