Advert programme manager jobs near City Of London, England

Job Description – Transport and Logistics Manager

Reporting to: Senior Programme Manager

Location: Flexible, UK wide

Contract: Permanent

Hours: 35 Hours Full Time

Salary: £28,000-£34,000

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18

independent organisations. Together, we take good quality surplus food from right across the

food industry and get it to almost 11,000 frontline charities and community groups. During

2020, we redistributed 113 million meals through our FareShare Regional Centres and our

retail surplus model FareShare Go, reaching over 1 million people.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to

waste, we believe that this food should be used to feed people first.

The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and

with it, FareShare’s ability to get food to vulnerable communities nationwide. We are

fortunate to benefit from the support of major retailers, the media, sports ambassadors and a

groundswell of public engagement. As a result, there has never been a more exciting time to

join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK

by supporting front line charitable organisations that tackle the cause and not just the

symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and

achieve the most for our clients/customers.

The Role

This is an exciting new role at FareShare to take our logistics operation to the next level. FareShare is

experiencing fast volume growth and as such needs to manage our transport efficiently. This role will

help develop our logistics strategy, identifying opportunities to streamline our transport operations to

find the most efficient routes to distribute food to our network in a timely, cost effective way, whilst

still ensuring a fair distribution of food to our network of 23 Regional Partners.

The post holder will have opportunities to work closely with leading transport and logistics providers

and act as the relationship lead, progressing our relationships with the haulage industry to help us

achieve our goals and at the same time dovetailing national with local transport solutions.

We are looking for someone with experience of the logistics and transport industry, ideally in the food

industry, who is innovative and analytical and enjoys coming up with new solutions. This is also a great

opportunity for someone who also enjoys relationship management and working with partners to

achieve joint goals. This is a new position within FareShare, the post holder will also have opportunities

to work closely with other departments and our network of Regional Centres.

Main areas of responsibility

Logistics systems & processes

 Identify opportunities to streamline our logistics operations and processes, to identify efficiencies

and cost savings, redistribute product more quickly or reduce our food miles

 Work with the Supply Chain and Logistics Team, Food Team and Network to identify optimum

transport solutions according to circumstance

 Work closely with the finance team to ensure haulier invoices are processed in a timely manner and

charged to appropriate budget codes, work with finance team to track expenditure and financial

reporting escalating issues to Senior Programme Manager as appropriate

 Build up database of food partner haulier relationships to build our understanding and identify

logistics efficiencies

 Expand our capacity to store and distribute different food types when required

 Create logistics load forecasting models

 Support the expansion of our regional food sourcing and logistics models

 Manage current and emerging transport projects e.g. FSUK funded and managed lorries

 Ensure our transport solutions are safe through supporting the Network with the right guidance and

support

 Work closely with consultants, external partners and the H&S team to ensure our people and

reputation remain safe

Relationship management

 Act as the relationship lead for existing haulier relationships

 Work with existing partners to ensure good levels of service provision and opportunities for cost

reduction

 Work with Operations team to support accurate and safe receipt and handling of food and resolve

any haulier related issues

 Identify potential new relationships with hauliers, including identifying key contacts and driving

progress through face to face meetings

 Work with logistics companies to identify opportunities for any surplus in their own operations

FareShare aims to be an equal opportunity employer 3

Person Specification

Essential Criteria

 Experience of working within the transport and logistics sector for a minimum of 2 years,

preferably within the food industry

 Experience and knowledge of logistics operations best practice in the UK and emerging

technologies to help support logistics operations

 Experience of managing projects

 Experience of managing transport budgets

 Financially literate able to work within a budget

 Experience of account management Skills

 Ability to develop excellent working relationships, including great communication and presentation

skills

 A great team player, since this role will require working closely with many different teams

 Good organisational skills and ability to managing conflicting priorities whilst keeping a focus on

longer term activities

 High levels of motivation, drive and tenacity in order to push forwards progress in new areas

 Good problem solving abilities using logical and pragmatic approaches to suggest process

improvements or creative solutions to challenges

 Able to work under own initiative

 Analytical with an ability to analyse data and build reports

Competencies and behaviours

 Good oral and written communication skills

 IT literate with good standard of Excel, Word and PowerPoint

 An understanding of, and passion for, the mission and values of FareShare

 Able to present FareShare professionally and act as an ambassador

 Able to demonstrate respect for work colleagues and FareShare beneficiaries

 A positive and “can-do” attitude

Benefits 

Salary £28,000 - £34,000 per annum

Permanent, 35 Hours, Full Time

25 days’ annual leave + 8 bank holidays

Employers pension contribution eme

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan

Flexible working

Closing Date: 18/07/2022

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Fantastic flexible hybrid working opportunity for an experienced corporate fundraiser to join the newly expanded Corporate Partnerships team, where there is a real focus on securing and developing high quality long-term strategic partnerships.
​​​​​​​Hours: 35 per week but potential options for flexible working/reduced hours

Location: Based in London E1 (Working from home is an option in line with Crisis’ homeworking policy - minimum of one day a week in the office).

About the role

This role will suit a candidate with a real interest and passion for the cause with demonstrable experience of managing medium to large scale partnerships.

You will work closely with the Corporate Engagement Lead to focus on managing a growing portfolio of corporate partnerships, with responsibility to lead and oversee a diverse range of corporate partnerships from traditional staff fundraising through to multi-year transformational partnerships.

Key responsibilities:

• Manage a portfolio of Corporate Partnerships to include fundraising, charity of the year, sponsorship, commercial, brand, pro-bono, volunteering and strategic programmatic partnerships
• Support the delivery of an ambitious Corporate Partnership strategy, helping to maximise income and additional value from our existing portfolio of partners
• Develop and implement partnership plans for a wide mix of Corporate Partnerships spanning different industries and partnership types
• Assist with the creation of inspiring propositions and engaging partner resources
• Prepare and deliver engaging pitches, proposals and presentations to existing corporates across a variety of contexts to help grow and maximise partnership income
• Act as a representative for Crisis, including attending high level meetings and both organisational & partner events
• Support the New Business team in business development activities when required
• Stay abreast of the external landscape, development and trends in partnerships and the international development sector

​​​​​​​About you

To be successful in this role you will have/be:

• Experience of building strategic relationships of value both externally and internally

• Experience of developing new partnership programmes preferably in a major charity, although we are also open to candidates from a corporate environment who has managed not-for-profit clients.
• Confident, assertive, persuasive and well organised.
• Excellent presentation skills, with the ability to present to people at all levels and larger groups when required.
• Experience with growing corporate income by developing sector-led approaches, building relationships, and devising partnerships funding packages
• Experience developing relationships with corporate prospects to achieve income generation growth

This role will suit a dynamic individual with experience of working in either a corporate fundraising or other account management focused role and who will be able to demonstrate relevant experience in managing corporate relationships and delivering partnerships.

You may have experience in; Corporate new business, Corporate account management, Corporate partnership manager,

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. 

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 24th July 2022 (at 23:59)

Accessibility

We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team, contact details can be found on our website.

We’re looking for a Digital Content Manager to lead a small team of content producers in creating digital information and advice for people with sight loss and their family and friends. Our information and advice pages offer a wealth of written and video content which is continually expanding, and defined by the Senior SEO Content Strategist.

Our ideal candidate has proven experience in managing the delivery of web content, a team of producers, and some experience of delivering a data-led, SEO-led content strategy. If you’re an excellent communicator, passionate about SEO and lifechanging digital content, and are committed to you and your teams’ professional development, we’d love to hear from you.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

In this hybrid role, the successful post holder will spend 2 days a week in our London office and the remaining three days working from home.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

FareShare

Job title: Employer Engagement Manager

Reporting to: Head of Network Support

Location: Sheffield, London Hybrid with regular UK travel

Contract: Permanent

Hours: 35 Hours

Salary: £28,000 - £34,000

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

The COVID19 pandemic shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision
 

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and

achieve the most for our clients/customers.

The role

This is a great opportunity to join a unique, award winning organisation. At FareShare we build relationships with thousands of charities and community groups and support them with surplus food.

At FareShare we do everything we can to maximise the social value of our surplus food. Our employability services support people to gain experiences, skills and qualifications though training, coaching, and mentoring support. These services are run across our Network of Regional Centres, to enable people to find meaningful employment.

FareShare offers a unique opportunity to our employability participants. We’re able to provide support to participants in the same location where they develop their practical employability skills. Participants on our programmes spend time in our regional centres supporting wide range of business critical operations e.g. stock management, driving our vans to make deliveries to charities, order processing etc. Our model provides participants with a ‘one stop shop’ to get everything they need to find employment.

FareShare works with over 700 partners in the food industry. This offers FareShare with a unique opportunity to support our participants into jobs with our food industry partners. This role will be responsible for creating employment pathways from FareShare Regional Centres into jobs with our food partners. By creating these opportunities you will be supporting hundreds of people each year to find employment, all whilst supporting our mission and maximising the social value of FareShare redistributing surplus food.

Main areas of responsibility

• Working closely with FareShare’s Food Team, develop relationships with FareShare Food Partners to create Employment Pathways where FareShare’s employability participants move into jobs with our food partners.
• Co-design and co-create pathways and services that deliver meaningful outcomes for our participants, whilst strengthening our relationships with the food industry
• Lead the development of marketing and communication channels to provide promotion of our programmes to potential employers
• Establish FareShare as the first choice charity partner, supplying participants into jobs, with our food partners
• Work closely with the Employability Manager to design bespoke employability programmes across the UK that deliver meaningful outcomes of our participants
• Evaluate and anticipate the future needs of employers and trends in the labour market
• To create a replicable and sellable proposition to the food industry, that delivers great outcomes for all stakeholders
• Work closely with the marketing and comms team to promote the successes of the programme
• Produce policies, processes and procedures relating to the programmes designed/implemented
• Undertake other employability related duties as determined by department management

Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

• An understanding of and ability to promote equality and diversity
• Sound knowledge and experience of engaging with large organisations
• Previous experience of working in a client relationship management role
• Sound understanding of the UK labour market
• Ability to lead and manage change projects
• Experience of effective performance improvement and quality assurance in the delivery of employability / training / education services
• Excellent verbal and written communication skills with ability to convey complex information in a clear, concise and accurate manner with a wide range of people
• Experience negotiating with, and influencing, third parties to deliver outcomes for beneficiaries
• Experience of managing relationships with a diverse range of partners to achieve a common outcome/goal
• Ability to influence at senior levels and to upsell our proposition and services in order to broaden and deepen engagement with partners
• Excellent organisational skills, including the ability to plan and prioritise competing priorities

Desirable Criteria

• Experience working in or with the food industry
• Sound understanding of the UK food industry
• Experience of working in a charity where the workforce is volunteer led
• An interest in the impact of food waste on the environment
• An interest in food poverty and it’s causes
• Experience and understanding of GDPR

Competencies and behaviours

• Enthusiastic approach
• Desire for change and ability to adapt
• Flexibility and able to work well as part of a team and alone
• A commitment to Equality and Diversity
• Curiosity and empathy with FareShare’s mission and strategy

Benefits 

• Salary £28,000 – £34,000 per annum
• Hybrid / Flexible working, with regular UK travel
• 25 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan
• Flexible working

Location: Flexible. Frequent national travel required, including occasional travel to our head office in central London. We have office bases in London, Manchester, Birmingham and Newcastle

About the role:

The Principal Programme Lead will have operational responsibility for delivering Frontline’s leadership programmes for children’s social care leaders through residentials, self-directed study, online workshops and coaching.

The Principal Programme Lead will be responsible for ensuring we achieve a high quality, cohesive leadership development experience across all elements of our programmes. They will have overall operational oversight through excellent project management of our programmes to ensure that leaders are equipped with the knowledge and skills necessary to drive change; they will be focused on securing high levels of satisfaction and engagement from leaders on the programme so that their learning can have maximum impact on them, their teams and the children and families they work with.

A little bit about you:

There is a high autonomy culture within the team and organisation, so the role requires someone who is well organised, pro-active and can use their initiative to do what works. It is an exciting opportunity to play a leading role within an expanding team with significant scope to shape how the team and the role could develop.

Our commitment:

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater ethnic minority representation in our senior roles. We know the value ethnic minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you by emailing our People team, the email address is on the link to this job advert.

Please email our People team if you would like us to send you the job pack in a different file format.

We only accept applications through our non-biased recruitment website, Pinpoint.

For over 150 years Barnardo's has had at its core the belief that every child and young person should be afforded the best possible start in life and the support they need to thrive. Since its inception, Barnardo's has continued to innovate to address the changing needs of the vulnerable children and young people it seeks to support. This core belief continues to drive the charity today.

The idea's that underpin equality, diversity, and inclusion (EDI) have been present in Barnardo's history from its founding moments through the notion of ‘no child turned away' to its commitment today to ‘believe in children'.

This is a new role expanding our EDI Team and is an important part of this investment in order that EDI is placed visibly, deeply and credibly at the heart of the charity. Working with the Head of Barnardo's EDI, the role will be expected to positively impact and interface with all parts of our organisation. We are looking for someone who is passionate about EDI and able to practically lead on delivering on our EDI commitments.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic candidates as they are under-represented within Barnardo's.

Location: Flexible, but must work from London office at least once a week and be available as required for in person meetings with agencies and others.

About the role:

We are recruiting a Marketing and Brand Manager to be responsible for the organisations central marketing function, and lead on brand guardianship and development. The marketing team sits within the external relations division, responsible for the positioning, profile and reputation of Frontline, and for inspiring support for the charity and participation in our programmes. The marketing team leads on building brand awareness and promotion of the organisation’s programmes, fundraising and event

A little bit about you:

This exciting role will suit an experienced marketing and brand specialist, keen to make their mark on a growing and dynamic charity. The successful candidate will demonstrate significant experience in brand management and positioning, as well as executing and evaluating successful marketing and brand strategies.

Our commitment:

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater ethnic minority representation in our senior roles. We know the value ethnic minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. Please let us know how we can make the recruitment process more accessible for you by emailing our People team, the email address is on the link to this job advert.

Please email our People team if you would like us to send you the job pack in a different file format.

We only accept applications through our non-biased recruitment website, Pinpoint.

We are in the process of actively recruiting to a new role of Grants & Operations Manager. The role will be responsible for optimising SMCA’s funds and, developing additional income streams and the efficient and effective operation of the Community Centre.

South Mitcham Community Association is a small charity based on the Phipps Bridge Estate in the London Borough of Merton in Southwest London. As a small community centre, we provide activities and services to meet the diverse needs for leisure and learning opportunities.

The pandemic threw up many challenges and we now need to adapt to the changing landscape and borough priorities. One of our revised priorities is the need to recruit a New Grants and Operational Manager, to help us steer us through this new phase of development.

Project Manager 
£32,000 - £36,000, 8% pension, generous annual leave and life insurance 
Full-time, permanent 
Location: London Bridge and flexible home working 

Climate change, air pollution, traffic-dominated streets: key to tackling these problems is shifting journeys out of cars and onto greener modes. Help us to promote modal shift at the local level in this exciting new role.

The country's leading transport charity, Campaign for Better Transport has worked for almost 50 years to improve transport, tackle climate change and create a more inclusive society. We are looking for a Project Manager who will work closely with local authorities to develop and deliver bespoke projects and resources to encourage modal shift.

The successful candidate will have experience in a campaigning role and be great at building relationships with stakeholders from different sectors. They will have a clear, concise and accurate writing style and the ability to assess complex information. 

Key responsibilities include: 

• Exploring different project and partnership models to promote modal shift and sustainable travel behaviour at the local level 
• Building relationships with local transport authorities and other stakeholders 
• Designing and delivering bespoke support service projects for local authorities, such as workshops, local campaigns and toolkits 

Would you like a people-focussed role where every day you have a direct impact on funding life-saving science?

We are looking for an engaging, ambitious, and highly organised individual to be our new Fundraising Manager for London. This is a great opportunity to cover a fundraising patch which has massive potential for growth.

Whether your background is in the private, public or third sector, here are the skills and attributes we are looking for:

• Great communication skills – able to develop relationships, empathise with diverse audiences, and bring the BHF to life and tell stories that influence and motivate
• Ambitious and proactive
• Tenacity and resilience
• Strong planning and prioritisation skills, working at pace and managing multiple deadlines
• Data driven - able to provide insight and analysis to identify and nurture opportunities
• Creative thinker with exceptional problem-solving skills
• Business acumen, with proven experience of meeting and exceeding targets and working to Key Performance Indicators (KPIs)
• A track record of writing proposals that are engaging and concise 

About the role   

In this role, you’ll recruit, manage, and support volunteer fundraisers within the community. Identifying, develop and steward new relationships with corporate supporters, fundraising groups, and high value prospects, you’ll inspire and bring out the best in our supporters, enabling them to achieve their fundraising goals and reach their potential.

You will understand your supporters’ motivations and help them to support the British Heart Foundation (BHF) in the way that appeals to them. All while ensuring you offer excellent levels of communication; fundraising guidance; suitably recognise their contribution; and demonstrate the impact of their support.

Joining a brave, informed, compassionate, and driven team, you’ll work with colleagues and volunteers to unlock new opportunities. You'll have the opportunity to make a real difference and impact in your community, help grow our BHF supporter network, and raise funds to power remarkable research breakthroughs.

This is a rewarding and fast-paced role, in a regional field team where no two days are the same.

Working arrangements

We are happy to consider applications from candidates who wish to work 4-days per week as well as those who wish to work full-time. 

This is a field-based role covering London. You will need to live in or within a short commute of London. Otherwise, you will need to be able to relocate to this region.

You'll need a full UK driving licence, access to a car, and the ability to work evenings and weekends where required. You can work under your own initiative from a home base whilst still contributing positively to your regional team.

What can we offer you?

Our MyBHF Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. 

Our generous staff benefits include:

• 30 days annual leave plus bank holidays
• Private medical insurance
• Dental health cover
• Contribution towards gym membership
• Pension with employer contribution up to 10%
• Life assurance

We have been recognised by the Chartered Institute of Personnel and Development (CIPD) for our Live Well. Work Well. Programme. Heart health is central to our mission, and that starts with you. We provide a programme of activities, opportunities, and guidance to inspire and support you to live a healthy and happy life, at home and at work.

How do I apply?

 
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria. 

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

For an informal chat about the role and the team, please contact the hiring manager Dawn Smith (Area Fundraising Manager) please find contact email if you click apply and go through our BHF caeers page. 

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

What is the interview process?

Interviews will be held virtually via MS Teams.

ADVERT

We are a dynamic charity and trading subsidiary in the medical-research field. With a 35-year reputation for excellence, we provide a high-quality contract-research and medical-recruitment service, as well as managing conferences and clinical-fellowship programmes, raising funds and awarding grants.

Having successfully weathered the storm of the pandemic to date, our growth strategy depends on bringing in the best people to plan, deliver and support our services and programmes, working closely with the CEO, Directors and Trustees.  Joining a very small team, this role is fundamental to the performance of all business activities and the reputation of the charity and company for excellent financial administration and corporate governance.

This is a varied finance management and business administration role, requiring both breadth and depth of experience, knowledge and skills in the charity, commercial and/or university sectors.  Self-motivated, with a keen customer focus and attention to detail, this role will suit a highly competent multi-tasker, eager always to provide the best possible service to the highest possible quality.

PERSON SPECIFICATION

Essential Experience

Minimum 5 years post-qualification experience in at least two of the following:  charity, commercial or university finance roles

Experience of working with Directors/Trustees and senior executives

Direct experience of management- and financial-accounting responsibilities

Desirable Experience

Experience of grant management and treasury functions

Experience of supporting committees and other business/corporate services

Essential Knowledge

Expert knowledge of bookkeeping and accountancy services as required

Expert knowledge of payroll/pension, data-protection and document-retention needs

Knowledge of relevant accounting policies and corporate financial-compliance issues

Essential Qualifications

Hold Chartered Accountant certification and have evidence of up-to-date CPD

Educated to degree level

Essential Skills

Excellent numeracy, and oral and written communication skills

Excellent IT skills especially Excel and Quickbooks or other accounting software

Meticulous electronic and paper filing and cataloguing skills

Desirable Skills

Use of online conferencing facilities

Essential Aptitudes and Attitudes

Attention to detail and respect for commercial confidentiality at all times

Positive attitude to the importance of relationship-building at all times

Self-motivated and happy working autonomously to support WHR’s wider effort

Flexible approach to meet both long-term and short-term business needs

Unafraid to admit mistakes, along with a keen desire to learn from them

Recruitment Info:

Deadline for applications: Monday 18 July at 12noon

Interviews will be held at Charterhouse Square, London on Friday 29 July

Preferred starting date: early September 2022

Age UK is recruiting for a Customer Insight Manager to join our award winning and growing team. This is a new post for Age UK and you will play a pivotal role in the growth of our fundraising income.

The role will drive forward our supporter centric approach and the successful candidate will be our audience expert, taking ownership of and driving our fundraising audience strategy. You will be instrumental in identifying new audiences with income growth potential whilst improving the supporter experience with Age UK.

As Customer Insight Manager, the successful applicant will develop and take ownership of Age UK's fundraising over-arching audience strategy, becoming the central point of contact for insight and understanding of our current and opportunity fundraising audiences, multi-product journey planning and next best offer opportunities.

Another part of this role is to provide guidance and journey planning expertise to Age UK fundraising teams in order to implement robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.

We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the organisation, ensuring that fundraising audience insight and needs are at the heart of development.

Please note that due to the Hybrid nature of this role, the successful applicant will be required to commute to the central London co-working hub once a week.

You will have:

* Understanding of online and offline fundraising channels and how they can be used to target audiences.
* Excellent experience in using insight to inform audience needs and motivations
* Significant experience in mapping and analysing multi-channel journeys.
* Experience working with data and insight teams to deliver journey and product portfolio analysis.
* Experience of using audience insight to guide the new product development process
* Experience supporting teams to continuously improve and optimise supporter journeys.
* Excellent understanding of using audience segmentation methodology
* Experience commissioning and using Audience data / YouGov / Google Analytics and insight to inform and make decisions.
* Experience designing and facilitating audience workshops
* Experience in creating benchmarks and KPI's for audience acquisition and retention
* Strong project management skills with the ability to manage multiple projects and stakeholders at once.
* Time management skills with the ability to prioritise, be proactive and show initiative.
* Strong influencing and negotiation skills.
* Ability to influence, negotiate and facilitate to secure progress towards goals.

What we offer in return

* Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme.
* Excellent pension scheme, life assurance, health cashback plan and EAP.
* Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan.
* Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
* Heka Fitness & Wellbeing Benefit.
* You Did It Awards - recognition awards from £100-250.

Additional Information

This role is known as 'Audience Planner' at Age UK.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We are looking for an office manager to play a critical role at In2scienceUK in supporting the operations of our quickly growing organisation. 

What we are looking for: 

You will be someone who thrives on being highly organised with strong attention to detail as well having excellent interpersonal skills to liaison with staff across the organisation as well as external stakeholders and suppliers.

You will be confident in providing a support role as well as independently identifying areas for improvement and leading on new solutions, with the ability to communicate new processes clearly and effectively to all staff.

Duties and responsibilities:

As Office Manager you will be a key part of a new operations team. Working directly with the Head of Operations you will ensure the continued effective administration and operations in a fast growing charity. This as a growth area for the organisation and as the workload for this area increases the staffing will also increase. 

Your specific duties will include: 

IT

• Supporting the management shared drives, folders and files in a way that is compliant with data protection policies.

• Supporting with the administration of systems and suppliers used across the organisation, e.g. Monday, Xero, Zoho Vault.

• Budgeting and tracking of IT and other assets necessary for the functioning of the organisation.

HR

• Coordinating therecruitment processes in line with the organisation's commitment to diversity, equality and inclusion.

• Supporting the onboarding process of new employees e.g. updating the staff handbook, providing working from home provisions, carrying out DBS checks.

• Supporting staff development through booking personal development and essential staff training.

• Support with tracking essential HR processes through Breathe HR systems.

Administration

• Providing ongoing administration for essential functioning of a remote working office, including monitoring shared email accounts.

• Scheduling and organising the logistics of team co-working days and virtual team meetings.

• Supporting trustee board management, to include scheduling and organising board and committee meetings.

• Supporting with the administration of essential documentation and compliance e.g. Charity insurance, Companies House, In2scienceUK policies.

Finance:

• Basic bookkeeping, e.g. tracking receipts, expenses, invoices, billing cycles.

• Processing payments and invoices for funders, suppliers and programme participants.

• Provide support for cross-department budgeting.

• Provide support for payroll administration.

We want to hear from people who can passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We don’t care what school you went to or what your parents do for work. We care about your character, your skills and potential.

Are you looking for an opportunity where your skills will make a difference in helping to end homelessness and rebuild lives?

About the role

This position will provide you with the opportunity to support the management of a specialised and committed team and to take ownership over progressing lead areas that are of great value and importance to our residents. It is also an excellent opportunity to develop your career by supporting the management of a new flagship service that works with vulnerable adults who have experience of multiple disadvantages including mental health, substance use and physical health.

In this role you will:

• Line manage up to eight staff members in a team of almost twenty people, supporting their professional development and client facing work, as one of a team of two managers and a Senior Project Worker
• Take responsibility for strategic development and partnership building in several key areas
• Play an essential part in the continuous improvement of the quality of service that our residents experience

Please note, the building is going through a full refurbishment which is on track and will be opening in October, however there might be some unexpected delays.

About you

The successful candidate will be committed to using, and coaching others to use, psychologically informed and trauma-informed working to engage multiply excluded and highly vulnerable adults to identify and achieve their goals. You will have experience of developing strategic initiatives that have proven results in improving the outcomes of a team.

Your strong emotional intelligence will underpin an empathetic approach to client-facing work and to working with a staff team that deals with individuals with high and multiple disadvantages and situations on a daily basis. You will be able to demonstrate that you have a sold foundation of exceptional personal organisation, problem solving abilities, and initiative, to manage the responsibilities of the role effectively.

We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) applicants, as they are under-represented within St Mungo’s at this level.

What we offer

Excellent Development and Growth Opportunities

• We hold Investors in People Gold accreditation – one of just 3% of Housing Associations to achieve this. 82% of staff who took part in the survey say St Mungo’s is a great place to work.
• We are committed to developing all of our staff via routes such as secondments, transfers and promotion. In 2019 35% of our vacancies were filled by internal promotions.

A Diverse and Inclusive Work Place

• Equality, diversity and inclusion are central to the organisation's values and how we work.
• We are proud of our commitment to diversity and inclusion and have 8 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves.

Flexible Working and Other Benefits

• We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.
• St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

How to apply

To find out more and apply please go to the St Mungo’s careers page on our website. 

To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.

Closing date: 10a.m 6th July 2022

Interview and assessments on: 13th July 2022

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.