Advice And Support Team Leader Jobs in Home Based
We have an exciting opportunity for a Team Leader - Casework to join the Norfolk and Suffolk Victim Care team in Suffolk, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based in Ipswich. As a Team Leader you will:
- To provide leadership, advice and guidance to your team, and monitor the progress and quality of support.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Provide safeguarding advice and guidance when appropriate
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Coach your team to ensure appropriate support is provided to vulnerable people.
You will need:
- Experience of managing and supporting a team and individuals; including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
One of the UK’s biggest charities, the Canal & River Trust looks after, and brings to life, 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions every day.
We are looking for a Volunteering Leader to be based with our London South East Operations Team (E14 9ST)
Our Volunteer Leaders:
- plan and deliver a wide range of volunteer activities and events, assist operational teams in their task management of volunteering activities and liaise with volunteers, volunteer groups and supervisors.
- deliver day-to-day works in Operations & Environment, such as general maintenance & repair work. This will include operating waterway control structures (further training will be provided) and tow path repair/cleaning.
You will be required to work an annualised hour’s system which includes working a rota system including some statutory holidays, weekends and an 'on call' system.
It's a diverse and rewarding role through which you can make a real difference on our waterways and within our communities by collaborating with colleagues, stakeholders and volunteers to bring volunteering efforts to life.
Occasionally you may also be required to work in other areas of the region to support delivery of London & South East operations team projects.
Location and coverage
Reporting to the base in Docklands.
Occasionally you may also be required to work in other areas of the South East.
Knowledge, Skills/Qualifications & Experience
Your first 6 months in role:
- Help to identify the tasks where volunteers could help the team. Work with the team to understand the roles.
- Review the skills required against our existing volunteers and look to recruit new volunteers.
- Help to embed the volunteers within the team, train and assist the Task Managers to manage volunteers.
- Identify the skills and role for a Lead Volunteer and help to recruit, train and embed a Lead Volunteer(s) within the team.
- Induct and lead the volunteers and help to develop the volunteer role within the team.
Key accountabilities:
- Provide support to the Asset Management Team in the recruitment and selection of Volunteers.
- Support and advice the Task Manager in the management of volunteers.
- Liaise with the wider volunteering team within the Regions to understand the skills of available within the existing volunteer population and how this could assist the Asset Management Team.
- Liaison with volunteers and volunteer groups to understand their current capabilities and aspirations. Match these skills to the volunteering opportunities within Asset Management and advice on how to best meet the objectives of both parties.
- Assist in the preparation of the volunteer requirements for the Asset Management Team.
- Assist in the development of lead volunteers for the team.
- Management of volunteers in the delivery of works to ensure they are completed safely and to the correct quality, whilst maintaining volunteer satisfaction.
- Co-ordination of staff, vehicles and equipment for the efficient delivery of volunteer works.
- Co-ordination of training for volunteers to maintain and improve skills levels necessary to carry out works with Asset Management.
- Promotion of a strong safety culture to ensure all works are completed with safety as a priority thereby ensuring the wellbeing of staff, volunteers and customers.
- Displaying the Trust values and behaviours at all times.
- Ensuring that diversity and inclusion are integrated into all aspects of Trust life and promoting inclusion by challenging behaviour, practices, actions, or decisions that are counter to the objectives of the Trust’s policies and values.
Knowledge, Experience & Skills
It is essential that our new team members can settle in and enjoy the varied work we perform, so you really must love physical outdoor work all year around, and have a genuine appreciation for respecting the needs of nature, environment and our millions of waterway visitors. Our waterways are not just for short visits by day users or holidaymakers, thousands of community members live on our boats all year and you will be playing a role in caring for their home, their space.
It is also essential that you are comfortable dealing with the public, and can respond to the unexpected with thought, care, respect and a positive practical approach. Knowledge of the Trust’s volunteer management system and process is preferable.
You might have practical skills and many years of working experience to offer, or you may just be starting out in your career and looking for a role which calls on your practical nature. You don't need to be an expert in any field, but you will be able to demonstrate that you hold the values and behaviours that ensure our customers and visitors know we care.
Technical:
- NVQ Level 3 or BTEC Level 3 in an appropriate subject or equivalent previous experience, desirable.
- Basic literacy and numeracy skills
- Proven experience of working with and leading volunteers.
- Proven experience of delivering works to time, specification and budget.
- Some experience in customer service.
- Basic IT skills - comfortable with modern handheld mobile devices for making calls, inputting information, and use of mobile applications etc.
- Valid UK driving licence is essential.
General:
- Good communicator and have excellent customer service awareness.
- You will demonstrate great care in the quality and standard of your work.
- You will be a good communicator and have excellent customer service awareness - you will be the face of the Canal & River Trust on our waterways and will handle all communication with respect.
- Experience working in a relevant environment - paid work or as a volunteer (outdoors related, environmental related, customer service etc).
- Can work alone on occasions, however thrives as part of a team to deliver a common goal.
It is important that you really love to work with others and get things done through others to succeed in this role. Building and maintaining strong professional relationships is also important and an ability to adapt to diverse approaches and needs of those we work - colleagues and volunteers alike.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an experienced Supporter Care Team Leader to join our Supporter Services team. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at both our National Cat Centre in East Sussex and from home. In return you will receive a salary of up to £30,781.96 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.
Responsibilities of our Supporter Care Team Leader:
As Supporter Care Team Leader you will lead a team of Supporter Services Advisors, who are the first point of contact for fundraising enquiries, and through direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), build loyal, committed relationships with supporters. You will establish and maintain processes and procedures to provide a first-class level of customer care to current and potential supporters.
What we’re looking for in our Supporter Care Team Leader:
- Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
- Demonstrable experience in a supporter relations or customer care environment
- Experience of delivering a high quality of telephone-based customer support or service
- Experience of handling complex complaints and queries
- Understanding of compliance within an supporter care environment, including Data Protection, Fundraising Code of Practice, Gift Aid etc.
What we can offer you:
- salary of up to £30,781.96 per annum
- generous annual leave entitlement
- contribution pension scheme
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Join us as our Supporter Care Team Leader and know you are helping to make a real difference to cats and kittens across the UK!
Closing date: 10th April 2024
Virtual interview date: Week commencing 22nd April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Role Title: Team Leader, Youth Worker
Based at: The Vine Centre, Parsonage Road, Bradford, BD4 8PL (includes travelling to other local sites)
Commitment: Full time post 30 hours per week
Salary: £21,060-24,569.60 actual, plus 5% Pension Contribution
(£26,325-£30,712 full-time equivalent)
Overall responsibility:
Helping children and young people reach their full potential and encourage them to contribute to society in order to build their own skills and employability. Encourage young people to develop skills and confidence through fun activities. Supervise volunteers in running sessions as well as leading sessions where required. HAVE FUN, be creative and think outside the box.
The Team Leader will be required to possess appropriate IT skills in order that all activity plans are uploaded to our online staff portal and data from activities and sessions are updated onto our online organisation database on a regular basis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wycliffe Supporter Care exists to connect with supporters in a relational and prayerful way, through: kind and professional communication, accurate and timely stewardship of their giving, and valuing them by thanking and celebrating the impact of their partnership.
As team leader you will manage the day-to-day running of the team, together finding ways to delight and uplift our supporters as they stand alongside Bible translators.
- Salary: £32,500 + benefits
- Location: Our office is at CMS House, Oxford OX4 6BZ
- Terms of appointment: Full-time (37.5 hours per week). Permanent
- Closing date: Monday 15 April at 9am
- Interview date: Thursday 25 April
Key responsibilities:
- Deliver consistently high levels of customer service/supporter care;
- Lead the team to achieve its potential;
- Oversee timely donation processing and accurate record keeping;
- Maximise use of the telephone.
Benefits include:
- 33 days’ annual leave, including bank holidays
- A tax-efficient (salary sacrifice) contributory pension scheme
- Non-contributory life assurance scheme for all staff
- Family-friendly employer
- Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
- Monthly social lunches arranged
- Fully paid-for professional development opportunities.
This post is subject to an occupational requirement under Schedule 9 of the Equality Act that the post holder be a practising Christian (see application pack for details).
The client requests no contact from agencies or media sales.
Do you have proven experience of day-to-day staff and service management, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing an important role at the heart of our Birmingham Hub.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious people who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our Birmingham hub specialises in providing housing advice and homelessness work, with a particular focus on families and people experiencing multiple disadvantage. We work in partnership with a range of organisations to improve the underlying systems that prevent people from living securely in suitable, safe, affordable accommodation.
About the role
The role of Team Leader is essential to the day-to-day management of the Hub and, in particular, the delivery of front-line services, contracts and projects. We’ll rely on you to lead and supervise the staff and volunteer team that delivers specialist advocacy, empowerment, advice, and systems change within their local community. Supporting the Hub’s strategic lead and management team to deliver our strategy locally will be important too, as will planning and supervising casework, monitoring the effectiveness of our services and helping to promote them. Put simply, you’ll do all you can to ensure we provide an excellent quality service that meets the needs of those who need our help and that everyone has access to a safe and affordable home.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
To succeed, you’ll need experience of working with people facing exclusion and disadvantage and in a multi-disciplinary context with partners, community groups and other agencies. A good understanding of housing law is essential, while experience of debt advice, support services and delivery of advice in a community setting would be useful. The communication skills it takes to line manage others and promote effective working relationships, with external agencies, people with lived experience and internally across Shelter, are key. Last but not least, you must be proficient in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email.
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
The client requests no contact from agencies or media sales.
Team Leader Parents Matter Service) 35 hours per week, £35,012 per annum, (including London weighting), Camden. Fixed term to end March 2026
Family support to pregnant mums and their partners during antenatal & perinatal period.
This is a highly rewarding role for a Team Leader to lead on the implementation of a new outreach strategy and working with Camden’s Early Years’ Service to deliver the start for life and family hubs programme, with a specific focus on enhancing antenatal provision as well as managing an established perinatal service.
The postholder will manage our established perinatal service and be proactive in developing excellent relationships and partnership with statutory and voluntary agencies, bringing local partners together and strengthen the wider antenatal support service offer available to new and expectant parents. This service will provide volunteer face-to-face befriending support in the home and community and provide phone/virtual support through one to one and group sessions.
The postholder will have line management and supervision responsibilities for a small team and will be expected to set up and deliver our parenting programmes for new parents in Family Hubs and the community. The service will work closely in partnership with the midwifery services, Children’s Centres/Family HUBS, health teams and mental health services.
The overall aims of the service are to:
· Improve mental health and wellbeing of parents during the antenatal & perinatal period.
· Reduce parents’ social isolation by ensuring they feel connected and supported through volunteer befriending and the provision of antenatal and postnatal courses, parenting programme and support groups.
· Increase parents’ self-confidence to have the best possible experience of pregnancy, birth and early parenthood.
The successful candidate will need to have 2 years’ experience of managing and supervising staff and volunteers. Excellent communication skills both written and oral, as well as experience of safeguarding are essential. You will also be required to have the ability to plan, prioritise and deliver in tight timescales, work on own initiative and as part of a team.
A professional qualification, degree or minimum level 3 qualification, in a relevant field of work with children and families is essential.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing Date: Sunday, 24th March 2024
Interview Date: Thursday, 11th April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Twining Enterprise supports people across North & West London with mental health problems to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach. We are now looking to recruit a professional and self-motivated IPS Team Leader to lead a small team of IPS Employment Specialists (ES’s) in Ealing and support a small case-load of clients.
· Do you have experience in managing and driving a team?
· Are you a relationship builder, experienced in increasing capacity with other organisations and individuals and able to motivate them to continuously improve?
· Are you proactive in achieving KPIs and targets?
· Do you have the experience to resolve complex issues and stay focused under pressure?
In this role you will support the ES’s to manage their client caseload, by providing ES’s with training, mentoring, supervision, and modelling of the IPS approach to promote the delivery of quality employment services with the aim of meeting targeted client referrals, engagements, and outcomes.
You will also communicate with key stakeholders including IAPT/Primary Care/JCP team leaders and other Partnership Managers to ensure services are integrated, to problem solve issues and to be a champion for the service. The role will support the IPS Service Lead in maximising service outcomes and will also work closely with the West London Alliance (WLA) Programme Team.
You will manage 3-4 Employment Specialists which will allow you to support a caseload of up to 10 clients.
In return we offer flexible working, career development opportunities, a generous holiday entitlement and competitive financial rewards. We are also strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
PERSON SPECIFICATION
We will shortlist you on the following list of Essential (E) knowledge, experience, skills, abilities and personal qualities. We are also interested in the Desirable (D) attributes listed and any transferable skills and experience which could support your attributes in these areas.
Technical competencies (qualifications and training)
· Educated to degree level or equivalent experience (D)
· IPS delivery and management experience (preferably in a Primary care setting) (D)
· Demonstrable evidence of Continuing Professional Development (E)
Experience
· Experience of managing remote working and in-person teams and performance management procedures (E)
· Experience of internal (and external) partnership working (E)
· Demonstrable experience of successfully working to targets (E)
· Experience with improving systems and processes (E)
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (E).
· Extensive experience of working with and supporting people who have experienced mental health problems and other unemployed disadvantaged groups into employment (D)
· Experience of joint working and working in multi-agency partnerships (D)
Skills and Abilities
· Excellent IT skills, including familiarity with Microsoft Office software and previous experience of working with databases (E)
· Excellent verbal and written skills and ability to communicate concisely and effectively (E)
· Demonstrable experience of providing excellent customer service skills (E)
· Understanding of our participant group and the barriers they may face (E)
· Skilled in coaching and guiding people to maximise potential (E)
· Knowledge and understanding of the relationship between employment and mental health (E)
· Effective marketing skills with ability to build networks and develop successful partnerships across health & social care and employment sectors (D)
· Able to present confidently to external stakeholders and partners at various levels (E)
· Experience of opening job opportunities with a range of employers (D)
· Understanding of data protection and information security (D)
Personal qualities, communicating and relating to others
· Excellent interpersonal and communication skills (E)
· Dynamic personality, confident engaging with a range of stakeholders to promote the service (D).
· Good at building relationships with both internal and external stakeholders (E)
· Ability to use initiative when required and take a problem-solving approach to work tasks with the capacity to appreciate the strategic service context (E)
· Ability to work well as part of a team and independently when required (E)
· Demonstrates initiative, self-motivation and resourcefulness, being committed to seeing plans through to conclusion within agreed timescales (E)
· Strong belief in the value of employment in supporting good mental health (E).
· Empathetic and person centred (D).
· Open to feedback and proactive in addressing self-development (D).
· Proactive in managing one’s own health and wellbeing (D).
Safeguarding
· Be able to display an awareness, understanding and commitment to the protection and safeguarding of young people and vulnerable adults (E)
· This post requires a Disclosure and Barring Service (DBS) check at Enhanced level (E)
Other
· Have an understanding of, and be able to demonstrate, a commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law (E).
· Trained in the IPS approach (D – Compulsory once in role)
· Able to work flexible hours as the needs of the job dictate (E)
RESPONSIBILITIES AND DUTIES
1. Accountable to the IPS Service Lead for managing the delivery team of Employment Specialists and ensure delivery meets and exceeds performance, quality, and contract compliance targets.
2. Lead, develop and supervise the Employment Specialists using the evidence based IPS model, ensuring that the service delivers against budget and employment targets.
3. Provide field mentoring and observations to ensure continuous improvement in key areas of service provision including employer engagement.
4. Ensure that delivery is consistent across all team members, that work is accurate and to deadline and that it continually meets the commissioner’s specification through shadowing, auditing assessments, in work support plans and clinical records.
5. Support a caseload of up to 10 clients.
6. Manage information governance for contract requirements and integrity of participants personal information.
7. To ensure that all staff work in partnership with clinical staff to ensure employment and clinical plans are integrated. In addition, ensuring that all return-to-work plans take account of any physical, cognitive, and mental health issues that are likely to impact on the return to work. This may require liaison with GPs or other primary care practitioners.
8. To provide training/coaching for IPS Employment Specialist staff and/or clinical staff as required including training on the IPS approach.
9. To work collaboratively with IPS Employment Specialists and line managers to ensure that employment services in region are delivered effectively and in line with evidenced based practice.
10. Coordinate the work of Employment Specialists in region in relation to build relationships with employers to effectively access the hidden labour market, external agencies and the delivery of job seeking groups.
11. To cover for Employment Specialists staff during times of leave.
12. To support the Employment Specialists with addressing the ongoing support needs of participants accessing the service as above.
13. Network and liaise to develop good working relationships with other organisations that are better able to help individuals to achieve their employment goals for example, local colleges, training providers, Disability Employment Advisors, employment providers etc.
14. To identify training needs of staff and arrange appropriate training to support with continuous professional development.
15. To undertake mandatory training as required by the WLA Programme.
16. Maintain the necessary systems for monitoring the work of the WLA programme.
17. Provide regular reports of work to the IPS Service Manager and other relevant stakeholders.
IPS Service Delivery
18. Build a constant flow of referrals to ensure a dynamic caseload.
19. Support a small caseload of participants who have experienced mental health problems to gain and sustain paid employment using the Individual Placement and Support (IPS) approach.
20. To work with external agencies to maximise use of both internal and external resources in the delivery of vocational support services.
21. To prepare participants for employment through assessing their individual employment needs through vocational profiling and then actively support them to achieve their employment goals in partnership with the clinical team.
22. To provide individualised, ongoing support to participants once they have secured employment to assist them in sustaining employment.
23. To promote the benefits of supporting participants to access employment within the region and external employers, aiming to raise the profile of IPS services and raise expectations around the ability of participants to access paid employment.
24. To proactively engage and work with external employers to open up and secure paid employment opportunities for participants who have experienced health problems. Ensuring the service is focused on accessing the hidden labour market to unlock jobs that match with participants preference.
25. To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and ongoing contact with supervisors to ensure job retention.
26. To assess individual support needs related to work which might typically include help with benefits, travel to work, managing health at work etc.
27. To provide effective in work support to individuals once they secure paid employment to ensure they retain it.
28. To deliver employment workshops with other members of staff as required.
29. To develop effective working relationships with a range of external agencies who might be better able to help individuals to achieve their employment goals for example, local colleges, training providers and external supported employment services.
30. To maintain a professional relationship with the participants of the WLA programme and with other staff, with particular attention to confidentiality and maintenance of professional boundaries.
31. Update and maintain NHS database (IAPTus).
Other
32. To undertake any further training as identified in Twining Enterprise’s review procedures.
33. Receive regular supervision and training to meet individual, team and organization’s needs.
34. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
35. Comply with and actively promote all Twining policies and procedures including Health and Safety, Equality and Diversity, Safeguarding and Data Protection.
36. Perform other tasks as required by your manager.
Note
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with the line manager. The post holder may be asked to carry out any other delegated duty or task that is in line with their post.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for everyday equality for disabled people.
To lead and manage a team of Community Energy Advisers, delivering high-quality energy support sessions in local communities. The role involves empowering individuals and families through workshops and one-to-one support, with a focus on assisting those facing challenges with their energy needs.
The Community Energy Team Leader will oversee the planning, delivery, and evaluation of these services, ensuring they provide practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term for 2 years, 35 hours per week.
The hours for this role will be varied over shift patterns from 8am to 8pm Monday to Friday and may also include some Saturdays.
Location: Based at Here East Press Centre, 14 East Bay Lane, London, E15 2GW.
The role will require travelling in the local area covering London and also East Anglia. The role also offers remote working around meetings and workshops.
The role
In this role you will be:
- Leading, managing, and engaging a team of Community Energy Advisers, providing them with support, guidance, and direction to ensure the effective delivery of energy advice and support services.
- Planning and overseeing the delivery of engaging and informative energy support workshops and one-to-one support sessions, tailoring content to meet the diverse needs of the community.
- Collaborating with local organisations, stakeholders, and community members to identify needs and enhance the reach and impact of energy advice services.
- Developing, distributing, and overseeing the creation of educational materials on energy saving, bill management, and renewable energy benefits.
- Ensuring the team maintains up-to-date knowledge of energy sector developments, including legislation, grants, and energy conservation best practices.
- Tracking, evaluating, and reporting on the impact of the team's activities, implementing strategies to improve outreach and support effectiveness.
About You
- You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
- You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
- Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
- It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
- You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Equality, diversity and inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
- 27 days holiday plus Bank Holidays
- Flexible, hybrid and remote working options
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, race and LGBTQ+
- Discounted gym membership, cycle to work scheme and much more.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to a DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
Money Minded: Professional advice and support because your mental health matters
Money Minded is a new service designed to support adults, (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. The service provides support with welfare benefits, accessing debt support, housing and well-being/peer support groups/workshops.
The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough Residents living with Mental Health difficulties. Advice issues may include, housing, benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will be required to work alongside the Team Leader and volunteers supporting on the project, within the Advice Quality Standard framework (AQS) and adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Community Team Leader East Oldham
Oasis Hub Oldham (location: Oldham East)
32 hours per week (0.8FTE)
12-month Fixed Term Contract
Salary: £23,455 per annum (£29,319 for 1.0FTE)
Want to make your community a better place?
Want to enable young people to have positive lives?
Want to be part of a supportive, dynamic, fun & quality team?
Want to grow in confidence and experience?
Oasis Community Hub Oldham team are now in a position to employ one experienced team leader to work alongside our Strategic Community Development Lead and the children’s, youth and community hub team in Oldham. This positive, adaptable and talented leader will help us strengthen, sustain and grow our wide range of programmes.
The role will encompass community and youth support activities, delivering quality, diverse and integrated services, as well as leading a small and passionate team. The role will be focussed on the Oldham East community (surrounding Oasis Academies Clarksfield and Leesbrook), as part of Oasis Hub Oldham.
Key responsibilities will be:
· To build positive and supportive working partnerships with the local community, supporting them to access Hub services and activities to develop their skills, knowledge and aspirations.
· To work with the Strategic Community Development Lead to create a plan to deliver joined up services that address the needs of the local neighbourhood, including community projects, holiday provision, and volunteer, family and youth support.
· Provide leadership and line management to community and youth project workers, building a positive and well-functioning team that models the Oasis ethos and values.
· Lead on all aspects of the day-to-day administration and supervision of a team of volunteers and their activities, developing and inspiring them to develop best possible practice to meet the needs of the local Hub deploying volunteers’ strengths and acting as an authentic role model.
The successful post holder must have:
· Self-motivation, resilience, with excellent organisational and inter-personal skills.
· Successful experience of working with parents / carers (voluntary or paid work)
· Proven experience of community development
· Experience working with challenging behaviours and attitudes
· Knowledge of safeguarding practices and health and safety
This is an exciting opportunity to be part of a growing team, working in a community and education setting. As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
Email your CV including a Supporting Statement. Please visit the Oasis Charity Jobs website for further details. Your Supporting Statement should be no more than two A4 pages, and must address the following question:
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
Completed applications should be returned by 9am on Thursday 4th April 2024.
Interviews will take place in Oldham on W/C 8th April 2024.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Do you have demonstrable experience of giving money and budgeting advice or support in a student facing environment or financial services setting? Do you have an understanding of issues facing students in Higher Education?
We are recruiting for a specialist Money & Budgeting Advisor into our Advice Service to provide money, budgeting and debt advice to our members, oversee the application processes for our expanded hardship funds and to run our new financial literacy programme. This role will work alongside another Money & Budgeting Advisor and with our wider Advice & Wellbeing team, supporting each other to achieve positive outcomes for our students. The post holder will provide accurate finance, debt and budgeting advice and information to students using the Advice Service including casework, support and advocacy.
This is an exciting role in a unique organisation. Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see things in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support flexible working, with hybrid working for all staff.
Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
This role is a fixed term maternity cover role for 9 months (with possible extension).
The client requests no contact from agencies or media sales.
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. We are currently recruiting Centre Leaders for several of our IntoUniversity learning centres.
As a Centre Leader, you will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
We are currently recruiting for Centre Leaders in the following locations:
- Clacton-on-Sea
- Leicester
- Middlesbrough (brand new centre)
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
Working hours
Full time
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
ednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend & unsocial hours will be required)
Salary
£33,800 per annum (with pay review increase for 2024/2025 academic year)
Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employer pension contributions of 6% (and up to 8% after two years)
- Employee Assistance Programme
- Life Assurance
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours
- Cycle to Work Scheme
- Corporate eyecare scheme
The client requests no contact from agencies or media sales.
We have a great opportunity for an Advice & Wellbeing Specialist to join the team on a permanent basis. In this Outreach role you’ll be working predominantly within the North West London Region.
As an Advice and Wellbeing Specialist, you will report to the Advice and Wellbeing Team Leader. You’ll deliver proactive and trauma informed support to meet the holistic needs of residents. Your support will be tailored to your resident’s needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community. You will empower residents to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives.
You will work collaboratively with wider teams, statutory services external advice and support services to ensure residents have the appropriate support. You will build partnerships with external stakeholders in your area to ensure there is a strong network for support for our residents. You will also be delivering advice and wellbeing support in community wellbeing hubs and providing peer support to colleagues.
What you'll need:
- A Full UK driving licence with access to own car.
- Demonstrable experience dealing with vulnerable people.
- Demonstrable experience dealing with complex cases.
- Experience providing frontline support and giving advice.
- Be passionate about customer service, being resilient with a positive and can-do-attitude.
- Have excellent written and verbal communication skills.
- Be exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and produce high quality work.
If this sounds like you, this role might be perfect for you!
A bit about the role:
You will work closely and collaboratively with residents in their homes and neighbourhoods to understand their immediate needs, as well as their wider goals and aspirations to achieve sustainable outcomes. You will do this through a mix of direct support and advocacy, as well as exceptional partnership working with other Peabody teams, our contractors, statutory and voluntary services, and by supporting local wellbeing projects.
Some of the key results for the role include:
- As the Advice and Wellbeing Specialist, you will be providing holistic wellbeing support that supports residents to sustain their tenancies successfully.
- Actively build strong partnerships with other Peabody teams, housing associations, local authorities, statutory and voluntary services to promote effective multi-agency working and information sharing.
- Work with the Allocations, Financial Inclusion and Neighbourhoods teams to target early tenancy support to new residents who need this and ensure others know how to access your support if facing any difficulties in the future.
- Support the delivery and promotion of wellbeing hubs and cafes, as well as other projects in your region.
An enhanced Disclosure and Barring Service (DBS) check is required for this role and requires a full, clean driving licence for roles based in North West London.
A minimum of 2 to 3 days working in the office/covering your patch is required; the other days can be worked from home, or a local office.
A bit about us:
160 years after it was established, Peabody is one of the oldest not-for-profit housing associations in the UK.
The Peabody Group is responsible for more than 107,000 homes, with around 220,000 residents across London and the Home Counties. We also have around 20,000 care and support customers.
Our purpose is to help people flourish, and we are getting closer to residents by taking a local approach.
We are committed to delivering a responsive and easily accessible repairs service and investing in our existing homes so they are safe and well maintained. Our retrofit projects will make thousands of our homes more energy efficient.
We work with councils and communities to promote economic inclusion, tackle inequality and poverty, and prioritise wellbeing.
Here's just a few of the benefits for working at Peabody:
- Flexible and hybrid working (depending on the role)
- Up to 30 days’ annual holiday plus bank holidays
- Competitive salaries that are benchmarked regularly against current market rates
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Are you ready to apply?
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
To be considered for the position of Advice & Wellbeing Specialist (Ealing Gateway), please visit our website and submit both your CV and a bit about why we should consider you for the role.
Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.
Weekly Hours: Monday - Friday, 09:00 - 17:00
Closing Date: 01 April 2024
Interviews will be taking place on Wednesday 17th Apri
Support Coordinator
This is an exciting opportunity to join our team in Worcestershire. We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.
Position: S11158 Stroke Association Support Coordinator
Location: Home-based, Worcestershire, however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Part-time, 24 hours per week
Salary: Circa £17,546 per annum (FTE circa £25,500 per annum)
Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 8 May 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.
Key responsibilities will include:
· Working with the local Health and Social services to receive referrals to support stroke survivors and their carers
· Providing personalised information, advice and support to address any needs identified
· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan
· Providing regular reviews to support people in establishing and achieving their own personal goals.
· Completing 6-month Post Stroke Reviews
About You
You will:
· Have a background in a caring and/or charity profession supporting people with disabilities
· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
· Have experience of working with people who may have additional communication support needs
· Have the ability to use basic Microsoft system
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role you must be resident in the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.