Advice and volunteer development manager jobs near Birmingham, West Midlands

Salary and benefits: 

Salary of up to £24,000 (full time equivalent of £30,000 per annum) for 4 days per week + 3% employer pension contribution.

20 days annual leave (pro rata) 

We are happy to discuss flexible working options. Occasional evening working for events is required. This is a one-year fixed term contract, with the scope to extend beyond this if funding allows. 

The role will be based remotely and expenses will be paid within reason. There may be a requirement for occasional travel to Manchester for meetings or to other locations in the UK for events. 

Context: 

Peaches Womb Cancer Trust is the leading UK charity dedicated to improving the lives of those with and affected by womb cancer, the 4th most common cancer in women. We aim to support women, raise awareness and fund and promote research. 

Peaches Womb Cancer Trust is currently run by a dedicated team of volunteers. We are delighted to have obtained sufficient funding to allow us to hire our first employee - a Fundraising and Operations Manager who will help us to take our organisation to the next level.

The purpose of this role is to coordinate and manage the running of the charity, to organise events, to build upon and expand fundraising activities (including grants and trusts fundraising), to develop our marketing and communications and to build relationships with service users, funders and other organisations. The employee will be required to prepare documents for meetings, to ensure that the accounts are prepared in a timely manner and that good records are kept of our activities. They will also liaise with and provide administrative support to the Trustees and volunteers to facilitate the smooth running of the charity. This post is vital to ensuring that we can support our fantastic community and grow Peaches Womb Cancer Trust.

We are looking for someone with experience in the charity sector who is motivated and tenacious. There is enormous potential for Peaches Womb Cancer Trust to grow and an opportunity for career progression for a proactive and ambitious individual. 

Main responsibilities:

• To act as a key point of contact for organisations and individuals contacting the charity
• To support and coordinate the work of the Trustees and volunteers, ensuring good governance and compliance with statutory requirements, supporting the Board in performing its responsibilities, attending and contributing to Trustee meetings and preparing reports as requested
• To ensure financial management and procedures with the support of the Trustees and an accountant 
• Organise, coordinate and oversee patient information and support events for the charity
• Organise, coordinate and oversee fundraising activities and events for the charity
• Coordinate fundraising applications for grants, trusts and foundations 
• Coordinating with the volunteers who run the charity’s website and social media channels to ensure content is up to date and engaging
• Manage the charity’s volunteer and supporter database
• Ensure that donations are acknowledged in an appropriate and timely manner and are correctly identified within the charity’s records
• Maintain all Charity Commission requirements
• Undertake general administration duties of all kinds

Essential criteria: 

• Evidence of administration experience in the charity sector gained in a paid or voluntary role
• Knowledge and experience of banking and charitable finances
• Knowledge of governance in the voluntary or public sector 
• A track record of fundraising successes within community and individual giving
• Ability to communicate with a diverse range of people including healthcare professionals
• Working knowledge of office IT and social media 
• Experience in working with and managing volunteers
• Experience of trust and foundation fundraising
• Experience of managing events
• Knowledge of data privacy requirements for personal and sensitive personal information. 
• Strongly motivated, self-organised and able to work from own initiative 
• Applicants must have the right to live and work in the UK. Unfortunately work permit applications cannot be supported.

Desirable criteria: 

• A professional fundraising qualification
• Experience of growing an organisation
• Knowledge of Wordpress or other website hosting software
• Experience of using social media channels for an organisation
• Experience of managing staff
• Creative, resilient and comfortable with lone working

Through working for Peaches Womb Cancer Trust the successful candidate will have an opportunity to expand our small organisation, work closely with a small, friendly and enthusiastic team of trustees and volunteers and share in the growth and success of the charity. There is scope for creativity, innovation and opportunities for learning and growth. As we are a newly-established charity the employee will gain a varied experience in this role as we build our organisation. The job role will involve working with our growing community of people affected by womb cancer who are enormously supportive of our charity, allowing the successful candidate to be part of something special and genuinely see the impact that their work is making.

Beat’s services team is going through a period of significant growth and the demand for our helpline services is higher than ever before.

This is an exciting opportunity that requires excellent leadership skills, with the post-holder playing an important role in leading the delivery of support on our helpline channels. Beat’s Deputy Helpline Manager will be proactive and well-organised, with the ability to adapt and support colleagues and line reports with the delivery of helpline services across all channels.

The successful candidate will be forward-thinking and passionate about providing high-quality support to individuals with eating disorders. In addition, the successful candidate will have experience of working with vulnerable people, acting as a safeguarding lead for staff and volunteers. This role will be busy and varied, and will involve ensuring that all staff have appropriate training and development plans in place. This role will involve successfully implementing Beat’s policies and procedures, while ensuring the highest level of care is delivered to our beneficiaries.

Reporting to the Head of Helpline, the postholder will contribute to the effective delivery of helpline services. This includes direct line management for Helpline Advisors and supporting volunteers that deliver our services.

We currently have an exciting opportunity for an enthusiastic Employee Relations Manager to join our HRBP team. You will join us working 35 hours per week and in return you will receive a competitive salary of up to £46,786.20 per annum plus excellent benefits.

Please note although this role is remote based, being in the south of the country would be beneficial. Cats Protection is operating a system of hybrid working and visits to the National Cat Centre, in the South East, will be required from time to time.

Cats Protection is the UK’s leading feline welfare charity with a nationwide network of adoption and homing centres, volunteer-run branches and charity shops. During 2021, we helped 137,000 cats and kittens. That's the equivalent of around 375 cats a day!

The HRBP Team partners, supports and coach people managers across the whole organisation, from our front line operational cat work and retail network to central departments including Veterinary and Income Generation. We play a key role in application of people policies, employee relations case work, contribution to key project work and operational and strategic departmental people planning, and maintaining effective partnership based relationships with our customers.

Responsibilities of our Employee Relations Manager:

As the Employee Relations Manager you will lead the Employee Relations (ER) team of HR Advisors to deliver a first-class day to day service to the organisation in a timely, practical, and professional manner championing best practice, policy and legal compliance in all areas of people and ER processes.

You will manage organizational risk, coach, develop and up-skill managers across the business and enable them to effectively manage their employees in a fair and respectful manner in line with our values whilst identifying opportunities for continuous improvement.

You will contribute to the development of a range of ER initiatives, work programmes and specific projects within agreed timescales and budgets to support the delivery of CP objectives

What we’re looking for in our Employee Relations Manager:

• substantial experience in senior role in a busy and complex Human Resources Department
• experience of managing change programmes within a fast paced, multi-site environment
• substantial experience in senior role handling the full remit of employee relations activity
• strong experience and accountability for writing, reviewing and communicating policies and procedures in and open and engaging ways
• proven experience of working on your own initiative
• strong experience in line managing a remote team

What we can offer you:

• salary of up to £46,786.20 per annum plus excellent benefits
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits
• Employee Assistance Programme
• and more

Join us as our Employee Relations Manager and know you are helping to make a real difference to cats and kittens across the UK!

Unfortunately, we cannot accept applications or CVs that are emailed to us directly. Please note any applications received after the closing date may not be responded to.

Closing date: 10 July 2022

Virtual interview date: w/c 18 July 2022

Applications may close before the deadline, so please apply early to avoid disappointment.

Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm.  We expect all employees and volunteers to share this commitment.

You may be subject to a criminal record check if required for the role.

We are looking for a self-motivated and passionate person to design and implement our philanthropy programme. This is an exciting new role for someone to prospect, manage and develop opportunities with new supporters and impact the charity's ambitious five-year strategy. You will:

• Identify and manage a portfolio of prospects to ensure effective cultivation and stewardship of donors and prospects for new sources of funding.  
• Recruit and implement a Solving Kids’ Cancer Development Board made up of volunteer leaders dedicated to raising the charity’s profile.
• Develop and implement a legacy strategy for the charity.
• Play a vital role in the delivery of the Fundraising and Communications Strategy by maximising income and raising awareness, and the charity’s strategic priorities.

For more information on the role and what we do, read the attached Job Pack.

What we offer

• 32 days holiday, bank holidays included
• 5% employer pension scheme contribution
• Access to 24/7 confidential helplines for counselling and legal and tax advice
• Wellbeing check-ins with manager and optional Wellbeing Action Plan
• Participation in staff surveys for the opportunity to anonymously feedback experiences
• Regular opportunities to meet in person as departments and the full team
• Training opportunities – we care about our staff and volunteers and encourage opportunities for professional development
• A child-centred charity with a passionate and dedicated team

Applying to join our team

If you would like to apply please complete and submit an Application Form highlighting your suitability for the position in the Supporting Statement. Please do not send a CV or Cover Letter. If you would like an informal conversation with Anne, Head of Fundraising & Comms, prior to applying to this role, you can email her directly - her details are in the job pack.

We would also ask you to complete and return the attached diversity monitoring form. The information contained in the questionnaire will be treated as confidential and will be used by us to monitor and drive our work towards diversity and inclusion commitments.

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

If there are any adjustments that would help you to engage with the recruitment process, please let us know.

As a safeguarding charity whose work and practice is underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance and best safeguarding practices. All of our roles require a basic criminal record check.

Interviewing

Interviews will take place w/c 18 July July via Microsoft Teams.

If you need any additional help with the interview stage, please let us know what you need.

Shortlisted candidates will meet a panel comprising Anne Denman - Head of Fundraising and Communications, Anna Austin - Relationship Manager, and Gail Jackson - Chief Executive Officer.

Job Title: Relationship Manager 

Hours:  35 per week

Salary: £32,160 per annum

Type of Employment: Permanent 

Department and Location: Relationship Fundraising, Home based, Nationwide with regular travel

Line Manager:  Senior Area Relationship Manager  

Direct Reports: None 

Cancer is different for young people. Our vision is a world where cancer doesn’t stop young people from living their lives – and our job in making that vision a reality is to improve the experience, survival, and recovery of every young person with cancer in the UK.  
 
Teenage Cancer Trust leads the way in specialist support for young people with cancer in the UK and across the globe. We’re driven by what young people with cancer need and are the UK’s leading charity dedicated solely to the treatment, care, and support of young people with cancer.    
 
Are you an experienced fundraiser who can demonstrate growing and developing income across community fundraising?  This role could be for you. 

We’re looking to grow our hugely talented and successful Community Team, with the right Relationship Manager to join us in realising our strategy of Putting Young People First.  This role does not sit in a specific region (it is a UK wide role), and you will work collaboratively across the Community Team.  The role covers all aspects of community fundraising, giving you the opportunity to share skills with the team, and work in partnership with the wider organisation to maximise opportunities to ensure a coordinated approach. You will need to deliver and grow sustainable income in line with budget targets and the wider Community Team fundraising vision.  

• Experience of working in a fast-changing environment, able to demonstrate flexibility, adaptability and be able to self-manage and self-motivate. 
• Resilient, with a growth mindset, and with strong decision-making and problem-solving skills. 
• Experience of supporting the delivery and reporting of income budgets in excess of £250k per annum. 
• In depth knowledge and a significant track record of new business income generation across community and corporate fundraising, demonstrating entrepreneurial spirit, spotting the gold, and agility.
• A significant track record of high value account management to drive value and retention. 
• Experience of proactively building high value relationships in the community, managing complex & sensitive relationships, and managing volunteers at all levels.
• Excellent written and verbal communication skills, able to develop compelling cases for support as well as engage, persuade and inform a variety of different audiences. 
   
  If this sounds like you, we would love to hear from you.

The Community Team at Teenage Cancer Trust works in a collaborative way across the UK and uses the term ‘Community Hub Team’ to demonstrate this. The Hub way of working was developed during lockdown to maximise opportunities across the UK regardless of fundraiser or supporter location - this new role embraces the Hub ethos and does not have a regional budget. 

MAIN PURPOSE OF THE JOB  

• To ensure that the Community Hub Team generates income across the key income streams of community DIY fundraising, corporate fundraising and volunteer group fundraising, personally delivering and driving income to achieve an agreed income target.
• Using your experience, skills, and talents, identify and secure opportunities that develop long-term, high-value relationships; working across the fundraising directorate and wider charity to ensure a supporter first ethos.
• To research, identify and secure corporate new business opportunities which develop into long term high value relationships using robust planning.
• Work across the UK as part of the Community Hub Team and wider charity, sharing knowledge and supporting projects and activities to drive income and increase supporter engagement.
• As a Teenage Cancer Trust Ambassador, develop and share compelling cases of support to generate supporter engagement and income.
• Once a new supporter is engaged, your role will be to cultivate, uplift supporter value, steward accordingly and retain through the delivery of brilliant supporter care whilst of course being respectful of potential sensitivities.
• To work collaboratively across Community Hub Team by sharing skills, knowledge, and experience.

ROLE FOCUS 

RELATIONSHIP MANAGEMENT 

Community 

• To identify, develop, support and steward existing and potential high value relationships in the best interests of Teenage Cancer Trust. This will include sensitive patient linked relationships, senior community and business influencers and NHS contacts.
• Identifying, supporting, and thereafter retaining high-value supporters and opportunities over the longer term and building complex and high value networks that will enable this work. Where necessary utilising cross team working to maximise the supporter’s engagement with the charity.
• Provide advice, guidance and support to volunteers, individuals and groups carrying out DIY fundraising activities and challenge events, to uplift value and drive retention.
• Undertake detailed prospect research of stakeholders within the Community Hub Team using insight to prioritise and determine tactics to engage with supporters.
• Develop strong engagement plans and supporter journeys for identified prospects with senior stakeholders, decision makers and influencers in order to develop longer term pipelines of support.
• Work across the Community Hub Team – sharing knowledge, leading, and supporting projects and activities across the UK.
• Utilise local press, broadcast, and social media as a tool to promote volunteering, fundraising, recognise efforts and thanking your community and supporter base.
• Engage with relevant professional networks and membership bodies (e.g. Institute of Fundraising) and keep abreast of changes in the sector.
• Build and develop trusted relationships, when appropriate, with patients, their friends, and families to support fundraising, storytelling, and volunteering. Work sensitively and empathetically with this core audience group securing their long-term support and advocacy of the charity’s work.
• Ensure accurate and timely recording of all community activity in your area on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.

Corporate  

• Using your experience of Regional Corporate Fundraising you will build a robust pipeline of corporate support within your portfolio of supporters.
• In conjunction with the Regional Corporate Partnership Team, identify, research, qualify and cultivate corporate new business with a strong focus on long-term charity partnerships across the UK.
• Ensure that qualifying, due diligence and contracting with supporters is carried out effectively in order to protect the best interests of the charity.
• Account manage corporate partners, leading on the most complex by developing and delivering account management plans to optimise their fundraising activity, ensure longevity and maximise income raised across the UK.
• Ensure accurate and timely recording of all corporate activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.
• Work collaboratively with the Regional Corporate Partnerships and Community Hub Teams to support the development and delivery of high value, multi-site partnerships across the UK.

Volunteer Fundraising Groups & Volunteers 

• Identify, develop, and support networks of volunteers to deliver new income opportunities safely and legally.
• Research, build and support local fundraising groups and activities in line with the Community Hub Team Operational Plan.
• Identify UK wide volunteering opportunities to allow maximum ROI and support for the wider Community Hub Team.
• Ensure accurate and timely recording of all volunteering activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.

FINANCE AND PLANNING 

• Support with the generation of accurate monthly, quarterly and year end reports against a set of defined performance metrics.   Be accountable for developing and delivery of robust plans and pipelines, providing accurate income and activity forecasts against it.
• Proactively analyse internal and external data and insights, monitor activity trends, ensuring that opportunities are capitalised on and risks are mitigated to maintain a strong performance.
• Collaboratively working with the Projects Team, define data, process and system needs as they evolve to enable the development of Community Hub Team.
• Ensure effective administrative and financial processes are in place and ensure adherence to all internal policies and the fundraising code of practice.

INTERNAL RELATIONSHIPS  

• Seek opportunities to gain expertise/experience with colleagues in the Community Hub Team and wider charity.
• Use your experience to represent the Community Hub Team on specific and UK-Wide projects to improve overall performance.
• Work collaboratively with the Projects Team to ensure all projects you are involved with are systematic, developed in a timeline fashion and evaluated and underpin the Community Fundraising Strategy.
• Build collaborative working relationships within the fundraising directorate and wider charity, embracing a culture and principle of ‘one team, one target, one purpose’.
• With a supporter first focus, support and promote cross-team working to ensure all income opportunities are maximised.
• In collaboration with the Services and Funded Staff Teams across the UK to communicate brand and presence of the importance of fundraising to the charity.
• To enhance our brand and supporter engagement work collaboratively with MARCOMMS identifying and maximising opportunities across the UK.

OTHER DUTIES 

• To represent Teenage Cancer Trust externally at events, meetings and in the media.
• On occasion you may be required to provide cover for colleagues.
• To work with the wider Community Hub Team and Fundraising Directorate to champion initiatives and campaigns as needed for the delivery of the overall Fundraising Strategy.
• Undertake any other duties that are commensurate with the post as requested by your line manager.
• Carry out the duties of post in accordance with the Trust’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
• Work flexibility, able to prioritise workload and work as part of a team.
• Due to the regular travel associated with the role, a car will be required.

DISCLOSURE AND BARRING CHECKS 

• This role is subject to a Basic Disclosure check. 

KEY RELATIONSHIPS 

• Internal – Projects Team, EDI, Services, Fundraising Standards & Operations, Volunteering, Mass Participation, Music & Special Events, Innovation & NPD, Individual Giving, Corporate, Trusts, Philanthropy, Finance and Marketing and Communications.
• External – Supporters, Patient Families, Funded Staff, Volunteers, Fundraising Groups, Corporate Partners and suppliers.

Person Specification 

Essential Criteria. 

Experience   

• Proven experience of setting, managing, and delivering income budgets in excess of £250k per annum.
• Experience of driving and delivering income growth across community income streams
• A strong track record of new business income generation and account management. 
• Significant experience in relationship management. 
• Planning and delivering the highest quality supporter care and communications.  
• Managing complex and sensitive relationships. 
• Significant experience of proactively building high value relationships within the community and delivering long term value for the organisation.
• Working with volunteers at all levels.
• Demonstrable experience of developing account management plans to drive value and retention.  
• Proven ability to assess, manage and mitigate risk in all areas.  
• Proven ability to work to very tight deadlines in a dynamic and flexible environment  
• Use of a supporter/client database.  

Knowledge  

• A good understanding of the fundraising landscape in the UK.
• Strong understanding of how to develop a network of high value support across all income streams.
• Prospecting and business development techniques.   
• A creative and entrepreneurial flair. 
• A good knowledge of marketing and communication techniques.  
• An understanding of and interest in the issues affecting teenagers and young adults with cancer.  

Skills  

• Excellent written and communication skills with the power to persuade motivate and inspire whilst also delivering clear, concise messages.  
• Ability to develop compelling cases for support and communicate them in a variety of ways, particularly digitally and virtually.  
• Financially literate.   
• IT literate - the candidate must be confident using a computer and be experienced in using Microsoft Office software.
• Able to plan and present fundraising activities in a timely, relevant, and creative way.  
• Excellent interpersonal, negotiation and assertiveness skills.  
• Strong decision making and problem-solving skills.   
• Strong team worker and motivator of self and others.   
• Able to share skills with colleagues.  
• Able to plan and manage projects and activities to tight deadlines.

Personal Qualities  

• Team player who will support, inspire, and encourage collaboration amongst colleagues, but is also happy to work autonomously in a remote setting across the UK.
• Articulate and persuasive individual with gravitas and influence dealing at all levels.
• Approachable with a positive attitude, calm under pressure.
• An entrepreneurial, creative, proactive, strategic thinker who constantly seeks new sources of income.
• Empathetic.
• Willingness to travel.

Values  

• Commitment to the values, philosophy and ethos of Teenage Cancer Trust.

Preferred Criteria  

Experience  

• Working remotely as part of a geographically dispersed community Hub Team covering the whole of the UK across all income streams.
• Use of CARE database. 

Knowledge  

• Charity Law and procedures of the UK.

Applications to be received by:    Midday on 12/07/22

First stage interviews:                  18/07/22

Second stage interviews:              22/07/22

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith. 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please refer to our privacy policy please contact HR.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, Please contact HR.

This is an exciting opportunity to join the myaware team to lead and develop our support service provision to ensure the highest level of support for our members living with rare neuromuscular condition, myasthenia.

The role

As National Support Manager you will lead a team of five members, including Benefits and Welfare Officer, Counsellor and National Support Co-ordinators. This role is pivotal in the successful creation of a robust 3-year support strategy to deliver existing core support services and develop new ways to reach and support our members.

This role works closely with the CEO and Management team to achieve myaware’s objectives of providing support to our members, funding effective research and raising vital awareness of myasthenia.

Who are we looking for?

The successful candidate will have a minimum of 2 years experience of working within the charity/healthcare sectors and proven management experience.

A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 20 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including our specialist benefits advisor and telephone or Skype counsellor. 

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 12,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Free inhouse staff counselling
• Free inhouse staff benefits and welfare advice 
• Investment in your personal and professional development

Candidates should submit their CV and covering letter by 5pm on Monday 11th July 2022.

Our new national Peer-to-Peer Support Service will be working with thousands of kinship carers and kinship carer volunteers to create a network of support groups across England. Funded by the Department for Education, this new service will be game-changing for kinship carers. The support groups will enable kinship carers to connect with other kinship carers, and offer them a safe space to share experiences, learn from each other and provide emotional support.

To support the peer support groups, our specialist Advice Team will be able to offer expert information and advice to support groups through facilitating themed online workshops and one-to-one support for kinship carers on the phone or online.

Our Advice Team recently celebrated renewing and retaining their Advice Quality Standard and are passionate about providing friendly, expert advice and information. 

Location: Home-based or London office-based (Vauxhall)

Hours: Part-time - 25 hours per week

Contract: 12-month fixed-term with possibility of extension, dependent on funding

Benefits: 30 days annual leave plus bank holidays (pro rata) and pension

Closing date: 11.30pm on Tuesday, 5th July.

Interview date: Wednesday 13th or Thurday 14th July

About Kinship:

Kinship is the leading charity in England and Wales for kinship carers – relatives and friends who raise children when their parents aren’t able to. We offer kinship carers expert advice as well as financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. We’re always there to help with the complicated and stressful decisions that so many kinship families have to make, as well as to celebrate the good times.

Working alongside kinship carers and the children they raise, with their voice and views at the fore, we build communities of support and give everything we have to fight for each family and their rights, as well as to raise awareness of kinship care and secure better support for all those playing this critical role.

Role: Advice and Advocacy Coordinator (Male Survivors)
Salary: £25,750 per annum
Hours: 37.5 hours per week. Flexible shift patterns (8am-4pm, 1pm-9pm, weekends and week days)
Location: Safe house location in Birmingham, home working and travel throughout the West Midlands
Contract: Fixed term until 31 December 2023

Are you looking for an innovative opportunity to support survivors of modern slavery in the West Midlands?

Are you passionate about ensuring survivors of modern slavery receive the care and support they are entitled to and deserve?

Have you got skills and experience in trauma informed and person-centred support?

West Midlands Anti-Slavery Network (WMASN) connects the various agencies involved in tackling modern slavery in the West Midlands and beyond.  We have developed an effective regional multi agency anti-slavery network to raise awareness, reduce the threat and harm of slavery, and rescue and support survivors of slavery in the West Midlands geographical area. We develop strategic partnerships and collaborations with other regional, national, and international organisations to tackle modern slavery, including networks, partnerships, agencies, and learning establishments.

SafePlace – A pre-NRM safe house for male survivors of modern slavery.

The Place of Safety Project (SafePlace)  is an independently supported, pre-National Referral Mechanism safe house for men who have experienced exploitation, addressing a gap in the sector’s support provision. The project initially focuses on the men’s basic needs such as safety, food, clothing, accommodation, subsistence, and access to medical services. The project then considers each individual’s rights and entitlement to support as a survivor of modern slavery. Safe Place has Advice and Advocacy coordinators who work with other key organisations to help service users understand what help they should be getting and how they can advocate for themselves in the future. The key principle of the project is informed choice for the service user. Although the project’s support is short and temporary, the long-term impacts for survivors can be significant. Survivors leave Safe Place with a greater understanding of their rights, and with an ability to advocate for them in the future.

Awarded the Marsh Award for Outstanding Contribution to the Fight against Modern Slavery for Rebuilding Lives (2021)

We are currently recruiting an Advice and Advocacy Coordinator to work with male survivors of modern slavery in our Place of Safety Project (SafePlace) as a result of staff progression into new roles within the project.

The SafePlace team is made up of the Operations Manager, 2 x Advice and Advocacy Coordinators, a Health and Wellbeing Specialist, and a team of volunteers. The role of an Advice and Advocacy Coordinator is to be a key part of the survivor’s journey from referral (including meeting those referred and conducting a needs assessment) to providing a safe exit onwards to longer term support, and meeting the survivors needs alongside the rest of the team.

Knowledge of the impact of modern slavery and human trafficking on an individual is essential, as is experience in health, social work, or working with vulnerable adults. A good understanding and awareness of the rights and entitlements (including immigration, housing, and benefits legislation) of migrants, trafficked persons, asylum seekers, and refugees is required as this role will be using this knowledge to advise survivors of their rights.

Training will be provided during an induction, as well as opportunities for continuous training and development whilst in post.
 

West Midlands Anti-Slavery Network’s organisation values are at the core of all that we do, the successful applicant will be an individual who shares these values with us:
 

We unite
We are accountable
We are kind
The survivor is at the centre of all that we do,
We do no further harm
We encourage innovation to drive and affect change.
 

Employee support:

• Regular 1-1’s with your line manager
• Access to clinical supervision with a counsellor to manage workplace stress, vicarious trauma, and wellbeing
• Peer support from the SafePlace and wider team
• Peer support from the West Midlands Anti Slavery Network in working groups and networking
• Lone working support from StaySafe including access to the StaySafe team for mental wellbeing support.
• 29 days holiday and flexible TOIL arrangements
• 6% employer pension contribution
• Support with your professional development and access to training opportunities

WMASN is committed to inclusive employment practices, and we encourage applications from individuals who have lived experience of the issues our organisation addresses, and applicants from diverse backgrounds and ethnicities. We encourage applicants to think creatively about how they can meet the requirements of the person specification if there are essential criteria you do not meet, so please do describe this in your application. We are looking for talented individuals who align with our values and support our mission – there are no barriers to how you demonstrate this. 

An enhanced DBS check will be required.

Closing Date for Applications – Thursday 21st July 2022

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

As an experienced Volunteer Manager, you will work with and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication. You will go on to develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales.

We offer great benefits including 25 days annual leave plus public holidays, a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

To apply, please email a cover letter outlining your interest and suitability and detailing how you meet each of the requirements in the person specification along with a copy of your CV to [email protected] hda. org. uk. Applications submitted without a cover letter will not be considered.

Closing date for applications is 5pm on Tuesday 5 July 2022
Interviews will be in London on Tuesday 19 July 2022

Advice and Wellbeing HUB Worker with Language Specialism (Urdu and Punjabi)

Hours of Work: 37 hours per week (some out of hours work will be expected)

Salary: £25,419

Job Purpose: To work as part of a team to provide emotional and practical support to women and children affected by violence and abuse through drop in surgeries and a helpline service

Responsible To:  Wellbeing Hub Manager

Duties and Responsibilities

Development & Support work:

• To provide emotional and practical support to women accessing the wellbeing hub, including risk and needs assessment and safety and support planning
• To participate in a rota of helpline cover and model and promote good practice in taking helpline calls
• To support volunteers and students in delivering support services
• To participate in a rota to cover at the hub and across community venues as necessary
• To facilitate access for women to statutory, community and other BSWA services
• To comply with the recording, monitoring and evaluation procedures of the project
• To keep up to date with current legislative changes for dissemination within the staff team, and for use when working with women and children around their rights.
• To identify and make links with existing projects and community services and to develop joint services where appropriate
• To keep abreast of issues regarding violence against women on a national and local level
• To participate in multi agency work as agreed with your line manager
• To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users
• To promote awareness of the impact of domestic violence on women and children and BSWA services

Administration:

• To work within BSWA’s administrative and financial systems
• To ensure that adequate records are kept for all service users
• To ensure that Health and Safety records are kept up to date
• To produce monthly reports for your line manager

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by:

1. Maintaining BSWA communication records
2. Following safety procedures
3. Attending team meetings
4. Carrying out risk assessments in conjunction with your line manager

• To attend training and conferences relevant to the post, in agreement with your line manager
• To attend support and supervision sessions with your line manager
• To develop a professional working relationship with external agencies
• Feedback relevant issues from external meetings/ training to the staff and management teams as appropriate
• To be involved in the Annual Review process

General:

• To maintain the confidentiality of the women and children using the service andin all matters relating to the organisation
• To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation

• To ensure the efficient use of resources at all times

• To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA
• To work within BSWA’s framework for equal opportunities and anti-discriminatory practice
• To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
• To participate in the development and annual appraisal of a personal individual development plan with the line manager
• To undertake any other duties required by BSWA, which may arise and commensurate with the post

These posts are subject to a 6% pension contribution.  Women only need apply.  These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010). 

BSWA operates within Safer Recruitment good practice guidelines. Please note all successful candidates will be subject to a Disclosure & Barring Service Check before commencing their employment.

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Are you interested in working for an organisation which puts the client at the heart of everything that we do? Are you an experienced manager of service improvements looking for a new opportunity?

We are looking for someone who can co-lead the strategic oversight of continuous improvement functions across our national Witness Service. The Role The Continuous Improvement Lead is an established role within the Witness Service.

You will be a key member of the Witness Service senior management team and alongside your fellow Continuous Improvement Lead will be responsible for the strategic oversight of continuous improvement across the programme. You will manage end to end service improvements (internally and externally) and identify opportunities to improve delivery. You will ensure insight and intelligence is gathered from the entire programme and transformed into innovative and tested service delivery concepts, ready for implementation. You will take an inventive, responsible, and generous approach to your work, building on the expertise and ideas of colleagues across the team, programme and wider business.

Who we are looking for:

You must have a strong understanding of victim and witness needs and an in-depth knowledge of the Criminal Justice System. You will have a proven track record of delivering continuous improvement and innovation across a complex organisation, or significant service, in a collaborative way. You will turn insight and business development opportunities into practical service concepts and proposals, identifying and adapting the most appropriate methods for achieving this. You will be able to assimilate complex strategies and options quickly in order to form a view, make recommendations and/or balanced decisions in a timely way.

We welcome applications from diverse individuals who can demonstrate transferable skills.

About us:

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales. The Witness Service has over 260 staff and 2700 volunteers and offers free, independent, impartial and confidential support and information witnesses to give evidence in every criminal court in England and Wales. Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

You will love working with us because:

We value diversity and equity. You will be a part of a fantastic team who works collaboratively and inclusively, using cutting edge IT solutions to help us work better together. You will be making a positive difference in people’s lives. Your health and wellbeing is important to us, we have a comprehensive Employee Assistance Programme, including access to counselling sessions, both online and on the phone support. Your future financial health is helped by a generous pension scheme. You can further your career with training and development tailored to you. You will have access to an online employee support networks and forums. Generous annual leave allowance starting at 26 days plus bank holidays with an additional 4 days off at the end of the year. Opportunity to buy additional annual leave. Generous maternity pay and shared parental leave. 3 days paid volunteering each year. Discount scheme. Cycle to work scheme. Inhouse mentoring scheme

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy staff who are at risk or under notice of redundancy where they satisfactorily demonstrate that they meet the requirements of the role at interview. Candidates who are formally at risk or under notice of redundancy will take priority over other internal candidates for interview. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

This vacancy closes at 23.59 on the closing date.

“Community transport operators have a great story to tell and it is CTA’s job to help them tell it and to support them to develop excellent services that can transform lives and communities. We champion, connect, support and grow a thriving community transport movement across all parts of the UK.

Our work in England is integral to this. We have around 900 members and many other stakeholders across England that all help to provide accessible and inclusive transport solutions in their community. We work closely with, and receive funding from, the Department for Transport to develop and deliver important work across England.

Like many organisations and sectors, COVID-19 has presented community transport with a range of unique challenges. However, moving beyond this crisis, the role of community transport will be as important as ever and we will have a critical role in helping our members rebuild and thrive in England.

CTA is funded by the Department for Transport to provide leadership and support community transport operators and other charities and community groups that organise transport for their service users to help them participate in the activities they lead.

Working with our team in England you will develop our support programmes and look for opportunities to make a difference on behalf of the people and communities who need transport that is accessible and inclusive, so everything else in life can be accessible and inclusive too.

One of your priorities will be a project to increase engagement with the community transport sector and support the development of forums in the South of England, so if you have any experience of doing similar work, please let us know in your application. You'll also work collaboratively around the UK to develop activities with all our Development Officers to develop activities, resources and deliver key member services such as our Advice Service.

If you like the sound of this challenge and have the credentials and self-confidence to rise to it, then we’d love to hear from you.

Volunteering is at the heart of the RNLI and we have over 35,000 volunteers in a variety of roles from operational crew and lifeguards to education and fundraising volunteers.

We are now seeking to recruit a Volunteering Adviser to join our Volunteering Development Team. This role is home-based and includes extensive travel across the UK and Republic of Ireland and to the Support Centre in Poole often outside of normal business hours.

This is a key role within the team and the successful applicant will work very closely with a range of stakeholders across the organisation, supporting projects and adopting a proactive approach to managing volunteers. The post holder will also provide staff and volunteers with expert advice and guidance in all aspects of volunteering including areas such as recruitment, retention, problem solving and recognition; whilst supporting local implementation of the volunteering strategy.

You'll be responsible for assisting with the development of volunteer management toolkits and support managers in the use of these. You’ll be confident delivering volunteer management training workshops to diverse groups of volunteer managers both in person and virtually. You will be an ambassador for volunteering and ensure it is championed at all levels.

The ideal candidate will have extensive practical experience of volunteer management and have a ‘can do’ attitude. You will also need excellent interpersonal skills, be a self-starter, able to manage a complex workload with the ability to travel to RNLI sites across the UK and Republic of Ireland on a regular basis.

This post requires a valid driving licence.

For more information and to apply, please go to the RNLI recruitment page.

Closing date: 17 July 2022.

Strategic Professional Engagement Manager
Permanent
Full time (34.5 hours) or Part time opportunities as per region below. 
Salary: £56,500 – 62,500 (London) or £53,000 – 59,000 (National)

We welcome a conversation with you about the flexible working options available at Macmillan. Home-based with frequent travel across the Geographic location in which the role is based and across the UK. You must either live in or live close to the geography that you are applying for as frequent travel is required. We anticipate this to be approximately 3 days per week. Successful candidates will receive a car allowance.

Geographic locations are:
Scotland and Northern Ireland (Full time)
North & North West England (Full time)
Midlands (Full Time)
London and South East (Full time)
South West (3 days)
Wales (3 days)

Are you an inspiring values led leader who is passionate about delivering and developing dynamic networks, best practice forums and communities of practice so that our Macmillan Professionals are supported to deliver high quality Macmillan experiences for people living with cancer? Do you have experience of bringing teams together and fostering a culture of change and continuous improvement?

If so, this could be the role for you!

We are striving to do everything that we can to ensure that our 11,000 valued Macmillan Professionals receive the absolute best professional engagement offer to support them to support the people living with cancer they care for.

We want our professional engagement offer to be best in class and to ensure that our Macmillan Professionals are engaged champions and have opportunities to develop in dynamic ways through forward-thinking communities, networks, and best practice forums.

About the role
This is an exciting new role that will join the Geographic Senior Leadership Team to support the advancement of the dynamic professional engagement strategy and the priorities of the geography.

Macmillan Professionals are central to our organisational and geographic aims. They provide vital information, emotional support, and personalised care and as we seek to deliver more for people living with cancer in increasingly challenging times, working through our professionals and partners in the most effective and impactful way is essential.

The post-holder will create and deliver communities of practice, professional forums, peer support activities and best practice events across a geographical area by working collaboratively with the Senior Geographical Leadership team, Head of Professional Engagement and Head of Professional Development and Knowledge. They will determine local priorities and identify audiences in collaboration with the geographical senior leadership team.

These dynamic communities will be a catalyst for change, creativity and best practice and will leave participants inspired, confident and supported to deliver the absolute best person-centred care for people living with cancer.

About you
You will have exceptional people and leadership skills and bring a wealth of experience of leading change, facilitation, continuous quality improvement and co-creation.

You will have a deep commitment to our purpose of improving the lives of people living with cancer through our Macmillan Professionals. You will be an inspiring collaborator, be able to work in a matrix environment and communicate and influence to deliver our quality improvement aspirations and our person-centred care agendas through multiple professionals, teams, and systems.

You will understand the complex environments in which our Macmillan Professionals operate and understand the issues and challenges that they face.

It would be a major asset if applicants brought a strong understanding of the health and social care landscape from a similar background.

We are striving to build a more diverse representational organisation, and we have noted that we are under-represented when it comes to those that identify as disabled, have an impairment or health condition and also those who identify as Black, Asian or another minority ethnic group. We are also under represented with those who identify as LGBTQ+.

We welcome applications from everyone who meets the criteria, but would also strongly encourage applications from individuals from groups where we are currently under-represented to help us move forward in achieving our aim of building a more diverse organisation so that we can better serve all People Living with Cancer. We have in place an Equity, Diversity and Inclusion Strategy and we have Organisational Values (see attached) which promote fairness and belonging for all. We also have a successful internal employee representation body; Our Voice and also 8 Employee Network groups to help us achieve a more engaged and inclusive organisation for all our people.

You must hold a UK drivers' licence to undertake this role and have access to your own vehicle.

About us
At Macmillan, we support millions of people living with cancer in the UK to live life as fully as they can by providing emotional, practical, and financial support. Our values are at the heart of who we are and everything we do. We commit to actively developing you and our benefits include private medical insurance, life assurance, pension, generous leave, interest free loans for season tickets and gym memberships and much more.

We want to create a workforce that is representative of the people we support, and who support us. We advocate for being an inclusive organisation, where everyone can feel that. We offer flexibility in our working locations, working hours and benefits so we can support you in your life and your career, and we welcome a conversation about how these options can best support you.

We offer a range of flexible working patterns, such as compressed hours, e.g., 34.5 hours in 4 days instead of 5, flexibility to work earlier or later around our core working hours of 10am-4pm and more options. 

Recruitment Process 
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Applications close at 23:59pm on Sunday 10th July 2022

For any support during the application or interview process please do speak to People Services where we are able to offer advice and/or recruitment adjustments.