Advice Caseworker Jobs in Manchester, Greater Manchester
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Caseworker
Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.
This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.
This will be a fixed term contract till 31 July 2024.
Role Overview:
For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.
The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.
Key Responsibilities:
- Work with partners to identify and engage veterans with the CFO Programme.
- Undertake needs assessments with each veteran and jointly develop their support plan.
- Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
- Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
- Work with the veteran to secure employment.
- Optimise the delivery of activities which are separately billed as part of CFO Programme.
- Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
- Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.
Essential Competencies:
- Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
- Highly motivated and independent, capable of working remotely from their line manager.
- Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
- Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
- Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
- Experience of working with others as part of a multi-disciplinary team.
- Excellent communication, organisation and IT/CRM skills.
- Excellent team players who will contribute to a diverse and dedicated team.
- Driving licence and use of own car.
Security Clearance
The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.
If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.
Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.
Using Anonymous Recruitment
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Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need social care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework. We operate our casework service mainly under a membership model where organisations involved in the social care sector contract with Access Social Care to provide legal assistance to their clients.
This is an exciting time to join ASC. We have a new strategy and are growing quickly. We have more than doubled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period. We are dedicated to the people who need our help, but we also care deeply about our team, and we think that work should be an exciting and satisfying place to be.
About the role
As we move into 2024, Access Social Care is launching a new workstream aimed at training more experts in community care law. To achieve our aims, we will be developing learning and development programmes for internal and external use. We are looking for an experienced learning and development professional to lead this programme of work.
We want you to:
- Oversee the development and delivery online and in person training on the Care Act 2014 and associated legislation, regulations, guidance and caselaw. We already have some training materials in-house, but you will need to expand and develop these for different audiences (carers, social care providers, advocates, advisers and caseworkers).
- Work with external stakeholders at academic institutions to develop degree/diploma level learning modules.
- Work closely with others at ASC and play a key role in developing the skills and knowledge of our trainee caseworkers and other new staff.
- Work alongside the Head of Business Development to develop a learning and development income stream.
Responsibilities
1. Project management of the Access Social Care learning and development offer: Working with internal and external stakeholders and using project management tools and software you will drive the project forwards ensuring milestones and deadlines are met, delivering reports
2. Content and resources development: Work closely with our Head of Digital Content, Product Manager and legal team members to develop training materials for use online and in person on the Care Act which enable people with different starting points to understand the rights of social care users, to enforce those rights, and to understand the responsibilities of social care providers and local authorities.
3. External training strategy development. Work with the Head of Business development to develop an income stream from learning and development.
4. Training delivery: Deliver training internally and externally, online and in person, using a variety of training techniques, and tailored materials to engage different audiences with different immediate purposes.
5. Intelligence gathering: Contribute to our understanding of systemic problems in the social care and community care law systems, feeding back to legal colleagues' issues that are brought up in training session.
6. General tasks: Undertake such other tasks as may reasonably be required or asked of you in order to respond to organisational needs and specifically needs within the legal team.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
For full details on this role please see attached job discription.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed diversity monitoring form - linked in the full job discription attached.
- A supporting statement of no more than two pages, addressing why you meet the essential requirements of the person specification
If you want support applying, contact us.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 23rd April 2024
Interviews: will be held virtually on MS Teams on Thursday 2nd May and Friday 3rd May 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
To note we are only able to accept applicants with the right to work in the UK.
How to apply
We hope that having read this far; you still want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
• An up-to-date CV
• A completed diversity monitoring form
• A supporting statement of no more than two pages, addressing:
o The essential requirements of the person specification
If you want support applying, contact us.
Timeline for the recruitment process
Closing date: 23.59pm on Tuesday 23rd April 2024
Interviews: will be held virtually on MS Teams on Thursday 2nd May and Friday 3rd May 2024
Please ensure you keep these dates free
The client requests no contact from agencies or media sales.
Domestic Abuse Worker (Refuge)
Salford
Temporary - ongoing
Full time hours
To start as soon as possible
Morgan Hunt is working with a leading, national domestic abuse charity to recruit a Domestic Abuse Worker for their services in Salford. This is a full time, temporary role whilst permanent recruitment takes place and will involve working across two refuges supporting those fleeing domestic violence.
As a Domestic Abuse Worker, you will be responsible for;
- Managing an allocated caseload of women and children fleeing domestic abuse.
- Completing safety plans and risk assessments for those living within the refugee.
- Completing support plans personalised to the needs of those living within the refuge.
- Providing advice and guidance to those fleeing domestic abuse, whilst signposting to appropriate external organisations where necessary.
- Ensuring accurate, up to date case notes for each resident.
- Liaising with external agencies and professionals around the needs of each resident within the refuge.
- Ensuring the refuge is a clean, safe environment for those living within the refuge.
- Supporting residents with benefit applications and housing applications for long term accommodation.
The candidate - Domestic Abuse Worker
- Experience of supporting those fleeing domestic abuse.
- An understanding of the challenges faced by those experiencing homelessness and or other vulnerabilities i.e. severe and enduring mental health, substance misuse, domestic abuse.
- The ability to manage challenging behaviours.
- An understanding of safeguarding and how to respond to safeguarding concerns appropriately.
As the role involves covering two refuges, the candidate will be required to driver. A current Enhanced DBS is also essential for this role.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.