Advice Manager Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Remote with occasional travel to Bristol
Salary:£42,750
Length of contract: Fixed Term Contract – 12 months
Hours per week: 37
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Operations Manager role:
As Operations Manager, the successful candidate will play an integral role in the effective day to day management of key business support services including operations, IT data and premises. The role includes line manage responsibilities of the inhouse team as well as maintaining key relationships with outsourced companies to ensure objectives are met.
Key duties and responsibilities of the Operations Manager:
Operations:
- Manage the non-pay elements of the Operations Budget, including IT budget. (approximately £400K annually)
- Ensure that the technical, digital and office environment needs of all staff (across all sites and remote workers) are fit for purpose and adequately resourced
- Compliance with Health and Safety legislation
- Oversee the effective management of communal facilities, office resources and equipment.
- Responsible to complete, monitor and maintain the Operations Risk Management register.
Data Protection and Management:
- Provide subject matter expert advice on GDPR compliance and data protection.
- Responsible for co-ordinating the Data Champions Group to ensure that all Data Protection Polices are kept up to date.
- Responsible for all Subject Access and Right To Be Forgotten Requests
- Act as the ICO liaison.
- Responsible for setting GDPR training requirements
- Manage the Intranet and SharePoint sites
- Responsible for ensuring that the CRM operates in line with WA’s IT and GDPR Policies.
- Responsible for monitoring the ongoing archiving connection.
IT:
- Work with the external IT contractors to ensure effective delivery of the WA IT strategy.
- Ensure effective management and coordination of IT systems, equipment, office machinery, premises, and services.
- Plan, develop and implement strategies for IT
- Ensure organisation wide compliance with IT policies.
- Manage responsive IT support, maintain central records for externally provisioned services.
- Oversee the effective use of databases and file storage
What we are looking for in our Operations Manager:
- Experience and knowledge of a variety of software packages, particularly MS products
- Line Management experience
- Experience of hardware troubleshooting and support
- Solution driven and the ability to think creatively, working to tight deadlines
- Experience in health and safety
- Excellent IT skills and computer literacy
- Good knowledge of GDPR and confidentiality
- Good oral and written communication skills
Benefits of joining us as our Operations Manager include:
- Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
- Valuable Pension Benefits: a generous 7% employer contribution.
- Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
- Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
- Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
- Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
- Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).
NB:
- Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
- If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
- We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
- All posts, including remote posts, must be based in the UK.
- Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
- We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies.
- Please read our Single Sex Statement on the Women's Aid website
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for an Advice Session Superviser or experienced Generalist Adviser with at least 2 years’ experience looking for a development opportunity to join our dynamic team.
The successful candidate will join our team of Supervisers and contribute to the support and development of our excellent staff and volunteers.
Together with our Senior Management Team and Quality Performance Manager, you will help to ensure that we continue to provide a high quality advice service within the London Borough of Bromley.
If you are a team player, committed to supporting others, and want a job that makes a difference in people’s lives this could be the job for you.
Closing date: Monday 6th May 2024 at Midnight
Interview date: Wednesday 8 th May 2024
Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.
Battersea is here for every dog and cat, and has been since 1860. Over our three sites, we have over 600 volunteers supporting our organisation in a variety of ways, such as our ever-popular animal welfare roles in the catteries and kennels, office duties in all areas of the organisation and they also represent us at public events. The Volunteering Team is responsible for the recruitment, training, and ongoing support of volunteers at Battersea, and further promoting our inclusive environment and ensuring that our volunteers are involved in all aspects of our work, are valued for their commitment, and recognised for the extraordinary things they do for us.
We are seeking a Volunteer Services Manager to provide leadership, guidance and development to this Volunteering Team and act as an ambassador for volunteering across all Battersea centres and externally. They will have overall responsibility for recruitment and development of volunteers, policies and processes relating to volunteer involvement, and lead in increasing the standard of the volunteering experience across the organisation and creating new opportunities, in all areas of our work.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion:
At Battersea, we are committed to providing equal opportunities and developing a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 5th May 2024
Interview date(s): 8th - 9th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
This is an exciting opportunity for a Gateway Assessor or Advice Worker with a minimum of three months experience to be fast tracked through the full Citizens Advice Generalist Adviser training programme. Once having completed an initial four weeks training period you will be allocated to work on one of a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.
- You must be a trained Gateway Assessor with a minimum of three months experience.
- An understanding of the advice needs and issues of the local community in a diverse inner-city area.
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies.
Closing date: 9.00 am Tuesday 7th May 2024
Interviews will take place on: Thursday 9th May 2024
We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Registered charity no: 1070263
“Providing free, independent, confidential and impartial advice”
Our health information supports women and birthing people to have a safe and healthy pregnancy.
We provide high quality up-to-date, evidence-based and inclusive health information before, during and after pregnancy, and to support those going through pregnancy loss if it happens.
We're looking for an experienced health information manager who will own and run our health information production schedule.
You'll be experienced in overseeing the cycle of continuous improvement of health information products (web pages, email journeys, apps) as well as ensuring products are designed and optimised for maximum reach and to drive behaviour change.
The client requests no contact from agencies or media sales.
Company pension and benefits
Rinova Ltd is an established and successful Employee-owned company, with headquarters in central London and a branch in Malaga, Spain. Rinova is a key deliverer in both UK and EU funded provision. This role is an opportunity to join an innovative, fast-growing company that offers the right applicant the chance to develop their career aspirations. Initially working predominantly on three of our new GLA-funded contracts – UK Shared Prosperity Fund contracts across East & North London and Central London, and the Early Connect London Pilot – for the right candidate and in the longer term, there will be an opportunity to become involved in a range of projects across the company, with the option for occasional international travel.
About the job
Rinova Ltd are currently seeking an experienced or aspiring Project Manager used to working with young people and adults entering or re-entering the world of work. The successful candidate will be committed to helping people achieve their potential and will have the skills and experience to provide; 1-1 advice and guidance and group work, practical training and all aspects of employability support and upskilling. The candidate will also be working to support and match individuals into suitable apprenticeship opportunities across London.
We need a committed, enthusiastic, and positive individual to join our fantastic team of professionals - empathy, great communication skills and a passion for helping people achieve their potential are must-haves. The successful candidate will take on the role of project manager, working with a dedicated team to deliver the employability and apprenticeship projects. As well as being involved in practical delivery, the candidate will work with the compliance and finance team to ensure quality of delivery and evidence collection. Along with practical delivery, the successful candidate will be involved in the design and implementation of the recruitment/outreach strategies and also for the development of appropriate training materials.
Familiarity with the delivery of funded provision is essential especially the ability to collaboratively design and deliver inspiring, engaging and tailored sessions, covering a range of transferable and employability skills provision is essential. The role will be offered on a full-time basis mainly working across London boroughs and travel within London, with the opportunity to work remotely on occasions.
About us
Rinova Ltd is an employee-owned company and a social enterprise operating in the fields of social, economic and cultural development. We specialise in the design and delivery of projects in employment, learning and skills, enterprise, arts and culture and regeneration - in London and internationally. Whilst this role is focused on our UK delivery, there may be opportunities to be involved in our international work and in European travel. Our work includes project development, project management, research, evaluation, funding development, training and capacity building. The client is at the heart of everything we do; our success depends upon partnership working and forging positive and productive relationships with our partners and stakeholders.
This is an ideal opportunity for someone who has experience in the education/training sector and wants to progress to a more managerial role, loves supporting individuals to achieve their employment, education and personal goals and wants to be part of an organisation which changes lives for the better.
Please apply with your CV and a supporting statement, which should address all points on the person specification. Applications without the required documents will not be considered for shortlisting.
Start date: We would like the successful candidate to start as soon as possible. Please let us know when you would be available to take up the position if you were to be successful.
Interviews: Successful candidates will be advised when the interviews will take place - week commencing 20th May 2024.
Job description
IAG Delivery and line management
· To be accountable for achieving agreed outcomes, outputs and personal targets – including recruitment, employability training and learner progression targets
· To manage a caseload of participants requiring Information, Advice & Guidance (IAG), confidence building and employability training
· Completing appropriate action plans and reviews with participants
· To act as the single point of contact for small caseload of participants
· To complete all paperwork for client in your caseload, ensuring that accurate records are kept
· To identify suitable referral partners i.e. Job centre, training providers from which to recruit job seekers and course participants
·To communicate with stakeholders, clients and team members, keeping them informed of changes in delivery or action plans
·To liaise with learners interested in apprenticeships to support them and assist them into suitable placements
Development of training materials and delivery
· To develop workshop training materials that support delivery of the outcomes
· To ensure that accurate records are kept for all training events and workshops, with appropriate attendance sheets signed and stored
· To use available networks to recruit course participants from appropriate organisations
· To use available networks to support participants into appropriate progression destinations
· To liaise with stakeholders and partners to develop effective referral mechanisms and future possible collaborations
Project management, partnership building and funding
· To work directly with the Senior Leadership Team to support in the management of Rinovas GLA-funded projects, compiling reports and attending meetings as required
· Ensuring that all paperwork is completed to the required standard and submitted to compliance team in a timely manner
· To monitor project progress towards targets – to identify problems and ensure they are appropriately resolved
· To communicate with stakeholders and team members, keeping them informed of changes in delivery or targets
· To ensure that the right channels are used for storing confidential client and project paperwork i.e. Sharepoint and Teamwork
· To research and develop suitable referral routes and explore new partnership opportunities for current and future projects
· To play an active role in the identification of suitable funding streams and development of funding applications to support continuing and future projects
· To effectively plan projects and improve project delivery by implementing guidelines, procedures and templates to collect and maintain consistent data.
Person Specification (skills knowledge and experience required)
Please address all points in your supporting statement and give examples
· Experience of working with adults returning to work or those in employment, needing to upskill
· Experience of working with NEET young people or those considered hard to reach or retain
· Excellent IT skills and ability to produce professional presentations and training materials
· Technically competent with various software programs, including but not limited to Microsoft Office (Word, Excel, PowerPoint),
· Ability to work to tight deadline and targets
· Ability to write detailed and accurate reports and evaluations
· Able to create engaging and motivating training materials
· High standard of organisation, written and oral communications skills
· Good understanding of the social and educational issues relating to a multi-cultural cohort and how this relates to job seekers
· Experience of developing networks in support of organisational goals
· Able to prioritise a diverse workload working to strict deadlines, pre-empt upcoming issues, and solve problems
· The successful candidate must be willing to work outside normal working hours on occasions and travel within London Boroughs to deliver at satellite locations
· Qualification in Advice and Guidance min level 3/4is advantageous but not essential – willingness to undertake training as required is essential
· A Learning and Education training qualification min L3 (Previously PTLLS), would be advantageous
· A good understanding of Project Management principles would be advantageous
· Existing networks which can be utilised to enable you to meet your targets in relation to recruitments and progression routes
Please apply with your CV and a supporting statement, which should address all points on the person specification.
Applications without the required documents will not be considered for shortlisting.
About the Role
The US-UK Fulbright Commission is home to the UK’s EducationUSA team, which offers a wide variety of information and support to people in the UK about studying in the USA. We know how many people are interested in choosing to study a degree at a US university, but clear, unbiased and accurate information can be hard to find. Our free services aim to support anyone in the UK who is interested in studying in the USA make their dreams a reality.
As an EducationUSA manager, you will play a key role in designing and running informational services to help prospective students, teachers, advisors and parents navigate US university admissions for successful study in the USA. As an organisation, we are proud to help broaden prospective applicants’ horizons by showcasing all of the exciting opportunities at more than 4,000 US accredited universities and colleges.
As the successful candidate, you will work in a small team to promote US study, from attending university fairs to meet with prospective students, to holding one-to-one advising video calls with individual students, to answering questions from US universities looking to recruit in the UK. Alongside running a lively webinar and in person event schedule, which you will be involved in promoting, you’ll also be the lead member of staff working on our signature event, USA College Day, which is Europe’s largest US college fair.
You’ll bring excellent project management skills to the role, with a cool head under pressure. You’ll be experienced at event management, but also enjoy presenting and working directly with students too. You’ll bring passion for the opportunities presented by studying abroad, and be able to inspire students while also anticipating questions and concerns they might have about US study.
Being able to demonstrate a strong commitment to diversity, inclusion and equity will be key and you will be excited about the opportunity to support people from diverse backgrounds. You will have excellent interpersonal skills, need to be a strong team player and have the ability to deliver effective presentations to a range of audiences.
About Us
The US-UK Fulbright Commission is a not-for-profit organisation whose mission is to advance education, promote civic engagement and develop compassionate leaders through education exchange between the peoples of the US and the UK. With core support from the UK and US governments, the Commission offers prestigious Fulbright awards for postgraduate study and academic research in the US and the UK, as well as a number of other programmes and services for British citizens interested in studying in the UK. Please refer to the About Us section on our website for more details.
Since the UK programme began 75 years ago, more than 25,000 people have been given a Fulbright award through the Commission, and today the programme continues to foster mutual understanding and people-to-people connections. The Commission’s strategic priorities are widening participation in all programming and contributing to the solution of the global challenges of our time – from racial injustice and climate change to global health and disinformation.
The US-UK Fulbright Commission offers exceptional opportunities for people interested in international education and who are committed to our mission and vision and values. New staff join a small and friendly team who are highly motivated, entrepreneurial and passionate about cross-cultural exchange. Our staff benefits include 29 days holiday (including 3 US holidays and 3 Christmas closure days) plus bank holidays, pension scheme (employer contribution of 6%), employee assistance programme, flexible working and excellent learning and development opportunities.
Please note, you must have the prior legal right to work in the UK.
Location: Central London office at least 2 days a week, home working the rest of the time. No travel expenses will be paid.
Closing date: Tuesday 14 May 2024, 9am (BST)
Battersea is undertaking a transformational data strategy programme (known as Launchpad) aiming to transform how we collect, store and use information and data about our animals and supporters. As well as moving all of our data onto a new custom designed single system, we’re seeking to build the skills of our colleagues so that we’re ready to use our new system and make best use of the information we have to be a more data driven and insight led organisation.
This newly created role will work with key stakeholders across the charity to drive transformation and deliver the desired business outcomes and benefits relating to Launchpad, and be responsible for leading and executing the people and culture workstreams and other strategic change initiatives to support interconnected projects to achieve successful implementation and benefits realisation of this programme.
The role holder will be a great collaborator and influencer and will have the ability to work with a range of stakeholders to manage & deliver complex projects in a fast-moving environment with tight deadlines.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy:
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th May 2024
Interview date(s): 17th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Immigration Service Manager to grow and develop our holistic advice offer for families and young people. This is an exciting role in our Immigration team that will lead a team of solicitors and immigration advisors to offer high quality representation. You will continue to build partnerships across the advice sector and you will play a significant part in maintaining and developing our network to ensure we reach clients who need us the most. You will be a manager of the service first and foremost whilst maintaining a smaller caseload of clients.
The centre is delighted to be recognised as a Centre of Excellence alongside maintaining our accreditations with the Office for Immigration Services Commissioner and the Specialist Quality Mark and the post holder will ensure that we maintain these standards. We hold a legal aid contract and you will be responsible for managing this effectively.
Please refer the to Job Description for further information.
In your cv and cover letter, please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?
We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."
About Katherine Low Settlement
Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.
We work with older people to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.
Key Objectives for the Elders Core Service Manager Role:
- Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
- Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
- Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
- Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
- Budget Management: Ensure the program operates within budget constraints.
- Member Engagement: Support the planning of the core program with input from elder members and the wider team.
- Recruitment and Support: Recruit and support new and existing members (service users).
Main Duties & Responsibilities:
1. Delivery
- Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
- Transport Management: Manage the transport offer, including route planning and pick-up schedules.
- Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
- Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.
2. Staff and Volunteer Management
- Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
- Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.
3. Relationships, Communication, and Networks
- Member Engagement: Build and sustain strong relationships with elder members.
- Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
- Meetings: Attend meetings on behalf of the Core Programme as required.
4. Finance
- Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.
5. Other Duties
- Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
- Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.
Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.
Dates
Closing Date for Applications: 23:59 on 15th May 2024
Interview Date: 21st May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Advice Works is an established community charity based in New Cross in South
East London. As the only charity in the London Borough of Lewisham offering a general
drop-in advice service, we are a critical source of support to vulnerable residents. We have
built a strong reputation within the Borough for providing high quality, independent, person-
centred welfare and housing advice. The organisation employs several part-time staff and
has a team of volunteers. In addition to providing advice we currently deliver a domestic
violence project at Guys and St Thomas’ Hospital.
Like many charities in the advice sector, CAW is going through a process of change. We are
looking for an experienced and community-driven individual with a strong set of managerial
and interpersonal skills, preferably with a background in advice work, to maintain the strong
structures and reputation for excellence that we have developed.
As service manager, you will work with our friendly staff and trustee team to deliver our vital
service. We pride ourselves on providing a flexible, inclusive and rewarding work
environment, and are parent-friendly. Our community links and reputation are very important
to us, and we are looking for a service manager who shares our commitment to community
and public service - whether your experience is the public, private or charity sector.
Key duties
- Staff and volunteer management
- Line manage staff by providing support and supervision as needed, conducting regular performance reviews, and identifying staff training needs
- Oversee recruitment, training, and management of volunteers to ensure they are properly supported and equipped to help meet CAW’s service goals
Service delivery
- Ensure high quality and timely service delivery in line with the Service Level Agreements with our various service partners
- Identify any issues with service delivery and help develop cost-effective solutions to them as appropriate
- Compile and maintain accurate statistics on service performance to share with funders and CAW trustees
- Develop and maintain positive relationships with our key service partners through regular engagement, including attendance at regular service partnership meetings
- Engage regularly with our funders and other key stakeholders to build and maintain positive working relationships, and provide them with timely reporting on our service performance as needed
- Update service level agreements with existing funders, and draft new agreements as needed
- Interact with clients as needed in a friendly and professional manner
Administration and Finance
- Ensure day-to-day administrative processes are functioning smoothly, and that necessary policies and procedures are up to date
- Line manage work of receptionist/administrative support worker
Fundraising and Marketing
- Help identify new funding and other revenue-raising opportunities
- Support the work of the fundraising sub-committee in preparing funding applications
- Work with trustees and external vendors to ensure CAW website is kept up-to-date
- Work with trustees and external vendors (as appropriate) to develop a social media presence for CAW
- Identifying and supporting efforts to increase CAW’s profile in the local community and to build relationships with key local stakeholders as appropriate Governance
- Prepare monthly reports for the trustees on service performance
- Maintain good lines of communication with trustees on all operational matters
- Attend trustee board meetings as needed
Person specification
Essential criteria
- Minimum of 3 years’ experience in a managerial role
- Excellent verbal and written communication skills
- Strong teamwork and interpersonal skills, including ability to manage a diverse range of working relationships in an effective, empathetic but professional manner
- Experience of working in a busy environment, managing competing work pressures and prioritising tasks appropriately to ensure key deadlines are met
- Strong attention to detail
- Experience preparing reports and compiling service statistics
- Ability to think strategically, to identify problems and devise effective solutions
- Ability to work on own initiative, within established practices and procedures
Desirable criteria
- Knowledge and experience of advice work
- Experience with fundraising
- Experience with financial management in the charitable sector
- Knowledge and experience of the local community and voluntary sector in Lewisham
Are you looking for a change in career that can offer you flexible working in an interesting purpose driven role?
We’re the Portman Group, the UK’s self-regulatory body for alcohol marketing and we are looking for someone to provide advice and training to the alcohol industry on our marketing rules. We have two Codes of Practice: the Naming, Packaging and Promotion of Alcoholic Drinks and the Alcohol Sponsorship Code. Each Code outlines a set of responsible marketing rules that the alcohol industry must abide by. Our primary purpose as a regulator is to protect those who are vulnerable, particularly those who are under-18.
No previous experience of working in the alcohol industry or marketing regulation is necessary as full training will be provided.
Why you?
We’re interested to hear from candidates who have experience in training, learning and development or stakeholder engagement.
We’re specifically looking for someone who has the ability to speak to groups of people with a personable, informative style whilst teaching delegates the basics of responsible marketing in the alcohol industry. We’re also looking for someone who can provide clear written advice to companies on how products and promotions may be viewed under our Codes of Practice. We’re the only organisation of our kind in the UK which is why we are looking for individuals with transferable skills that we can train up on the specifics of the role.
Why us?
We’re a small organisation with a big mission and we recognise the importance of a work/life balance. We can offer flexibility and understand that this looks different for each candidate. We’re open to considering those who would like part time or compressed hours. At a minimum, we need someone to work three days a week spread across the week but there is scope for four days or a schedule that works around school hours for the right candidate.
Our office is based in Borough High Street and we currently work Tuesday/Wednesday in the office, with Monday, Thursday and Friday working from home. The nature of this role means that you will sometimes have to travel to deliver a training session in person which you can schedule within your work hours. With the shift to hybrid working, a large amount of our training is delivered virtually online.
You’d be joining an organisation with an important mission where protecting those under-18 plays a significant role in our regulatory work.
Benefits Package
· Salary £38-42k pro rata depending on hours
· Bonus scheme – potential to earn up to additional 8-10% of base salary depending on performance and length of service
· Optional contributory pension scheme (up to 5% of salary)
· Can be part time if requested (minimum of 3 days a week but open to flexi hours)
· Flexible working split typically between London Bridge office and working from home (for the right candidate we are open to discussing working from home with occasional travel for team days)
· 28 days annual leave per annum (pro rata) plus Christmas office closure
· Private Healthcare
· Season ticket loan.
Details of role
· Deliver training and briefing sessions on the Codes and on alcohol social responsibility. This includes delivering sessions virtually and in person within the UK.
· Responsible for responding accurately and promptly to written requests for advice on product marketing from producers and their agencies alongside other members of the Regulatory Affairs Team.
· To raise standards of responsibility in the industry by undertaking proactive trademark searches of newly registered products and providing unsolicited advice where necessary.
· With the support of the team, provide internal and external reporting analysis of advice requests on a monthly basis.
· Monitor product innovations via social media and press publications to identify emerging trends and provide unsolicited advice where necessary.
· Support the team in drafting blogs, newsletters, industry advice pieces and an annual Regulatory Affairs Report.
· Support the team in wider regulatory communications, including distribution of content.
· To support the Regulatory Affairs team more widely by:
o Attending industry events;
o Assisting with the recruitment of new Code Signatories;
o Providing project support as required.
· To be flexibly deployed on any other work as required by the Director of Regulatory Affairs or Chief Executive, taking into account the needs of a small organisation.
Skills, knowledge and experience:
1. Proven experience of presenting, delivering presentations or public speaking to varying levels of stakeholders, this can include teaching;
2. A personable and engaging presenting style;
3. Ability to make sound and consistent judgements;
4. Excellent written and oral communications skills to convey these judgements, with the ability to write clearly, accurately, concisely and appropriately to all correspondents;
5. A persuasive, authoritative manner with the ability to remain calm;
6. Excellent administrative skills and high standards of personal organisation;
7. Competence in use of Microsoft Office;
8. Ability to work on own initiative and be self-motivated as well as enthusiasm for being a team player in a very small organisation with a big mission.
The closing date for applications is 5pm 10 May.
We fulfil the essential self-regulatory role of ensuring the responsible marketing and promotion of alcoholic products to UK consumers.
The client requests no contact from agencies or media sales.
Closing Date: 1 May 2024
Ref 6681
Save the Children UK has an exciting opportunity for a driven individual to join us as our Senior Philanthropy and Partnership Manager - Africa. This is an opportunity for a motivated individual who is passionate about driving positive change in Africa through philanthropy and strategic partnerships. You will build meaningful relationships with high-net-worth individuals and corporate partners and manage high-value philanthropic partnerships aimed at transforming the lives of children worldwide.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Senior Philanthropy and Partnership Manager-Africa, you will be responsible for cultivating and stewarding relationships with Africa-based donors, including corporates, foundations, and high-net-worth individuals. Working closely with our Partnership and Philanthropy Team, as well as regional and country offices across Africa, you will drive new business opportunities and secure significant six to seven figure gifts.
As part of the Africa Philanthropy team, you will play a pivotal role in advancing the Africa Philanthropy Initiative (API) and our mission to raise funds and develop strategic partnerships that benefit children across the African continent.
In this role, day -to- day, you will:
- Collaborate with country offices to progress existing opportunities and develop proposals for new business, leveraging local philanthropic trends.
- Work alongside the Head of Africa Philanthropy to implement strategic corporate and philanthropy aspirations, driving forward directly funded new funding models.
- Network and attend external events to raise visibility for Save the Children's Africa Philanthropy Initiative.
- Develop and implement strategic donor plans and stewardship events, tailored to engage and steward donors from Africa.
- Manage the Africa Advisory Board, identify potential donors, and ensure effective approaches are made to secure funds.
To be successful, it is important that you have:
- Experience in working or living in Africa, with a passion for African philanthropy and its potential for transformative change.
- Demonstrated ability to build and manage relationships with high-level stakeholders in the charity or private sector.
- Proven track record of securing six to seven figure gifts from high-net-worth individuals or experience in securing new business in a commercial environment.
- Exceptional proposal writing skills and experience in developing high-quality proposals for business and/or philanthropy partners.
- Familiarity with emerging markets, preferably in Africa, and a knack for identifying and cultivating new business opportunities.
- Excellent interpersonal, communication, and relationship-building skills.
- Commitment to Save the Children's values and mission to improve the lives of children and families worldwide.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, and health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing Date: May 1, 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Just Like Us is the LGBT+ young people’s charity and works with thousands of schools and young people across the UK through its programmes. The Ambassador programme is a key part of our work at Just Like Us.
This role will be key in ensuring that we have a growing community of LGBT+ young people aged 18-25 who volunteer with Just Like Us. We support them to:
-
Use their voice: by delivering school talks, writing for the press and speaking on panels
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Develop their skills: through workshops and mentoring
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Join a community: volunteer with hundred of other LGBT+ young people
This role is critical to the delivery of this mission and will support the Head of Volunteering Programmes to meet the needs of our community of LGBT+ young people aged 18-25 and the schools that we work with.
This role will provide the successful candidate with a strong foundation for a career in the voluntary sector. We are looking for someone who is eager to learn, with strong organisational and administrative skills, and good communication skills to join a friendly, driven Programmes Team.
Please see the application pack for more details and how to apply.
The client requests no contact from agencies or media sales.
Senior Partnership Development Manager
Reference: JAN20243003
Location: Flexible in UK
Salary: £38,389.00 - £41,212.00 Per Annum
Contract: 22 Months
Hours: Full Time
Benefits: Pension, Life Assurance, 26 days annual leave
About the job
The RSPB are expanding our HQ Corporate Partnerships team as we continue to build on recent successes and increased public awareness of our efforts to collaborate with businesses, enabling collective action in support of nature's recovery.
Your work with us will allow you to play a vital role in raising awareness of the crisis that nature is facing and to make a significant impact in restoring habitats, saving species from extinction, and providing opportunities for people of all ages to connect more closely to nature - protecting it for the future.
About the Role
The Senior Corporate Partnerships Manager will be responsible for driving significant income growth from corporates - working with brands and businesses to reach challenging targets. Your role will incorporate close involvement in the ongoing stewardship of prospects and improvement of the RSPB's offer through engagement with stakeholders across the organisation.
This role will focus on securing investment through natural capital markets, including biodiversity net gain, as well as the RSPB’s wider corporate partnership offering. You will be working closely with colleagues in Conversation Investment, Business Conservation Advice, and the wider Business Engagement function to deliver high-value partnerships which will have a significant impact in the fight against the dual nature and climate crisis.
What we need from you
The post-holder will be someone who thrives in relationship management and successfully securing new partnerships.
The successful candidate will have significant B2B new business experience and a proven track record of securing complex corporate partnerships with strategic communications packages and financial values of £1m+.
Flexible location with regular travel across the UK to visit partners and attend events alongside scheduled working at the HQ in Sandy, Bedfordshire with team members - currently monthly.
Essentials:
- Experience in securing high-value, multi-dimensional partnerships in the private or third sector.
- Able to take a leading role in the partnership development strategy, generating ideas, bringing external insight, and delivering on agreed areas of work.
- Experience in developing and implementing ambitious sector strategies and producing tailored new partnership propositions that meet corporate and RSPB objectives.
- Able to proactively generate leads, build networks, and influence others, both internally and externally to secure multi-dimensional £1m+ value partnerships.
- Excellent verbal and written communication skills, effective proposal writing and correspondence to internal and external audiences.
- CRM system experience.
Desirables:
- Knowledge of natural capital markets including Biodiversity Net Gain and Voluntary Carbon markets
We reserve the right to make it permanent at any time.
Closing date: 23:59, Sunday 12th May 2024
Please note: We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence of how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.