Advice Service Manager Jobs in Greater London
A little bit about the role
The fundraising manager role sits in the fundraising team within the external relations division. The fundraising team is responsible for raising between £1m and £1.5m in fundraised income annually. Frontline’s philanthropic income complements the significant contract income the charity receives from central and local government and enables the charity to carry out its broader mission to create social change for hundreds of thousands of disadvantaged children.
Since we were founded in 2013, Frontline has leveraged its success to build committed, high impact partnerships with a number of prestigious supporters including, trusts and foundations, corporates and high net worth individuals. Our new fundraising strategy focuses on continuing to grow our network of supporters by maintaining excellent relationships with our current funders while identifying new potential donors, and at the same time testing and developing fundraising through community and events and individual giving.
We are now looking for a fundraising manager to help drive this strategy forward. The successful candidate will have experience across a range of fundraising areas (in particular community and events fundraising, individual giving, digital fundraising as well as corporate or major donors) to add strength to the team and allow us to pilot new fundraising initiatives.
Some key responsibilities include:
- Lead on developing our public fundraising income (individual giving/community and events fundraising), working with other teams and external agencies where suitable to increase engagement among our audiences and grow our public fundraising income.
- Work with and develop relationships with existing corporate supporters and bring on board new corporate supporters to grow income from this area, including through staff fundraising activities
- Work with other teams to develop opportunities to bring funders closer to our work and help inspire a culture of fundraising across the charity.
- Support the head of fundraising with the development of Frontline’s long-term fundraising strategy, monitoring progress towards annual revenue goals.
A little bit about you
You’ll be an enthusiastic target-driven fundraiser, with experience in building up public fundraising (including community, events and individual giving) and working towards financial targets and growing income. We’d like to see someone with strong writing skills, and are able to express creative and sometimes complex ideas in simple and effective language.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
The package also includes:
· 8% employer pension contribution
· 25 days annual leave, plus bank holidays and additional leave during the Christmas week pro rata
· Season Ticket Loan
About Us
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice.
About the Role
We have created this new position within the Finance and Operations team, to provide excellent human resources services to our staff and to support their well-being. With an increasing number of staff, this role will be a key in providing infrastructure support, developing and implementing HR strategy and will focus on staff wellbeing, and enhancing training and development opportunities. The HR manager will support the Director of Finance and Operations in the smooth running of the HR function.
About You
This position is for a candidate who is innovative and experienced in managing the employee journey from recruitment, retention, development, wellness, and performance to departure, covering the effective life cycle of an employee at USPG. This will involve dealing with complex employment matters, building effective employee relationships, robust policies & procedures, and implementation of all this across the whole organisation on a fair and consistent basis.
The post is based in the Finance and Operations team which encompasses finance, HR, IT, office management, archive and organisational operations related matters. The post holder will work collaboratively across this team and the wider organisation to deliver organisational and team objectives.
How to apply
Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Renata Rust.
Closing Date: 19th April 2024 at 12 noon
Interview Dates: Week beginning 29th April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At the Elton John AIDS Foundation (EJAF), we believe that AIDS can be beaten. Since 1992, we’ve raised over $600 million to support more than 3,000 programs – combating stigma, preventing infections, providing treatment and services, and motivating governments to end AIDS. As a leading worldwide organization, we work alongside local, national, and international partners, government officials, and advocates to promote a global response that leaves no one behind.
We work across four continents, supported by staff operating out of offices in London and New York and are executing an ambitious five-year plan (2020-2025) to further our vision. This role provides critical support for the Foundation's grant-making activities.
The Grant Finance Manager is responsible for the financial aspects of EJAF’s grantmaking activities. From monitoring grantees’ budgets to reviewing disbursement requests, from pre-grant due diligence to grant close-out and audit, this role covers the full grant life cycle. The Grant Finance Manager is key to delivering grantmaking that is effective, efficient, risk-managed and compliant. As part of a small, professional Finance Team, the role reports directly to the Head of Finance and works closely with Grants Portfolio Leads (GPLs). The ideal candidate has relevant experience in managing the financial aspects of grantmaking and is a smart, enthusiastic team-player with good accounting skills and attention to detail.
Position: Grant Finance Manager
Responsible to: Head of Finance
Location: Hybrid working with at least one day per week in our office in EC1.
Hours: 35 hours per week (full-time), hours of 10am–6pm
Salary: £53,000–£58,000 per annum
Annual leave and benefits:
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25 days annual leave (not including bank holidays)
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Company pension scheme with matched contributions of 6%
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Private healthcare plan after successful probation
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24/7 Employee Assistance Programme
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and cover letter covering your relevant skills and motivation.
Closing date: 24 April 2024
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Job title: Director of Policy and Strategy
Term: Full time, permanent
Salary: Circa £100,000 per annum plus generous benefits, and 30 days’ annual leave.
Location: London (Victoria) – hybrid (one to three days in the office as a minimum), with some travel around England required
Closing date: 10am 22 April 2024
Interviews: w/c Monday 6 May 2024
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million staff.
Our Policy directorate encompasses around 35 people, and the director of policy and strategy has responsibility for four direct reports and sits on our Executive Management Team (EMT), also helping to lead strategy and development across our 100-strong organisation. As director of policy and strategy, you will play a pivotal role in developing and strengthening our Policy and Strategy directorate. This will include ensuring we continue to operate in an integrated way across our Policy and Strategy, Communications, and Development and Engagement directorates to deliver the greatest impact for members and our organisation.
You will provide strategic leadership for the organisation’s policy, strategy, analysis and public affairs functions, providing high-level advice and support to the chief executive, deputy chief executive, chair and board, as well as playing a key role as part of the NHS Providers director team.
NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics
We are excited to be recruiting for a Senior Celebrity Liaison Executive to project manage celebrity relationships for Age UK and Age International, organising in-person activities, researching new partnerships, and creating regular cultivation opportunities.
The successful candidate will play a key role in delivering our ambitious strategy to grow the Charity's pool of celebrity supporters, joining the Cultivation and Celebrities team which sits within our newly created Communications and Brand division.
This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office at least once a week - the team currently attend the office on Wednesdays. There may also be additional office days to support events and attend meetings.
Please see job description for all responsibilities.
Must haves:
* Proven experience of working with and influencing celebrities, securing high level support for charity campaigns and events.
* Strong social skills and proven experience of communicating with a wide range of audiences and stakeholders (written and oral).
* Relationship building skills and proven networking experience.
* Excellent organisational, planning and project management skills.
* Ability to prioritise workloads, manage competing demands and work under pressure to tight deadlines.
* Self-motivated and proactive, with a can-do attitude.
* Excellent attention to detail.
* Good working knowledge of MS Office products and databases.
* Understanding of risk management.
* Excellent problem-solving skills.
* Ability to work collaboratively.
* A keen interest in celebrities and entertainment news, and knowledge of digital influencers.
* Be an expert in your field and provide consultancy to your colleagues when needed around how celebrities can add value to their campaigns and projects.
* Experience of managing multiple and often conflicting priorities
Other relevant details:
* Assist at celebrity visits/appearances and events that may fall outside of office hours, including travel and overnight stays.
* Required to attend external meetings in person, representing Age UK and Age International.
* Demonstrate empathy and understanding for the issues faced by older people.
* Work and support across the wider Events and Celebrities Team as required.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
SELF EMPLOYED ASSOCIATE PROPERTY ADVISERS
APPLICATION DEADLINE: THURSDAY 11 APRIL 12 NOON
INTERVIEWS: WEDNESDAY PM 17th APRIL at our Farringdon offices 70 Cowcross Street EC1M 6EJ or via Zoom.
The Ethical Property Foundation is the only dedicated property advice charity serving the UK voluntary sector. We support over 450 voluntary organisations p.a. with expert and independent property advice and education. We are currently seeking one or more self-employed Chartered Surveyors (or with an equivalent professional qualification), to augment our team and specifically, to assist us in delivering our affordable consultancy.
We are particularly looking for surveyors with an ability to think and report strategically or offer specialisms such as building surveying and planning.
Our Associate Property Advisers are all extraordinary people: senior property professionals. As part of this team, you will be assigned projects to lead on or supporting other members. You will use your communication skills to gain the trust of our clients, many of whom support vulnerable people in challenging circumstances, and empower them to expand their property knowledge and confidence. You will use your wide knowledge of the property sector to investigate/analyse client issues and develop suitable options and solutions. The projects you will deliver include property health checks, feasibility studies, options appraisals & development of client property strategies. Average project time allocation: between 4 – 5 days. There may be opportunities to deliver webinar training too.
Our clients support every kind of good cause and are responsible for every type of property. In the last 12 months, besides conventional office premises, we have advised on: church buildings, oast houses, former schools, industrial units, fields, warehouses, libraries, theatres, and mills.
Location: Flexible working from home. Projects will include client site visits in England, Wales and Scotland.
Day Rate: £220
Reporting to: Head of Property Advisory
Website: propertyhelp (dot )org
Start date: by mutual agreement
Working hours: variable to suit agreed assigned project deadlines
Professional Indemnity insurance: The post holder falls within the definition of ‘Person Employed’ and are therefore included within EPF’s PI insurance.
DBS Clearance: This will be obtained for you. All our Associates must have DBS clearance
Application procedure
Applicants must send a c.v. with full contact details and a covering letter detailing why they wish to apply for this work, by clicking on ‘Quick Apply’; what they feel they can offer our clients; plus, their voluntary sector and professional experience.
APPLICATION DEADLINE: THURSDAY 11 APRIL 12 NOON
INTERVIEWS: WEDNESDAY 17th APRIL at our Farringdon offices 70 Cowcross Street EC1M 6EJ or via Zoom.
Informal discussion
For an informal phone discussion, email our Senior Property Adviser Simon Taylor FRICS to arrange a mutually convenient time. simon.taylor(at)ethicalproperty(dot)org(dot)uk
The client requests no contact from agencies or media sales.
Digital Product Manager
Contract: Permanent, Full time, 35 hours per week
Salary: £48,314- £50,729 with excellent benefits dependent on experience
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your skills in digital product management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Digital Product Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you'll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The Digital Product team sits within the Mass Engagement Department, which is part of the Fundraising and Communications Directorate. The team supports and directly delivers activities to grow online revenue and supporter engagement as well as supporting digital activities globally across the international WaterAid Federation.
About the Role:
This role is responsible for a portfolio of digital products that enable our communications and fundraising teams to reach current and future supporters. WaterAid is seeking a Digital Product Manager to act as the product owner for our Drupal websites, working with colleagues and external suppliers to deliver our Global Strategy through a range of digital activities such as fundraising, advocacy and mass participation.
You will work with colleagues from across our global organisation to understand user needs and balance organisational priorities, refining these into a roadmap for maintaining and improving our Drupal websites and related digital infrastructure like microsites, SaaS solutions and third-party integrations. A typical working week might include providing technical expertise to colleagues planning a fundraising campaign, meeting with an external agency to optimise supporter experience on the website's donation form or speaking to a colleague in one of our member countries to help them roll out the latest features to their local website.
You'll also:
- Manage relationships with third-party digital partners and brief in new projects or requests.
- Conduct periodic selection, due diligence and onboarding of new suppliers.
- Assist the Digital Product Lead with budget management and financial planning.
- Offer technical support and advice to other teams in selecting and delivering new digital products and platforms.
- Throughout the lifecycle, oversee that digital products are compliant, optimised, secure and responsibly retired at end of life.
- Use a ticketing system and issue tracking software to raise, prioritise and track issues.
- Oversee testing and QA of all new features and projects.
- Develop and disseminate strategic guidance on digital best practice.
- Explain technical information clearly and concisely without jargon to stakeholders.
- Provide training to upskill global teams on digital best practice, Drupal and UX.
- Liaise with the Compliance, IT, Systems, Data Operations and Legal teams on matters related to digital governance and best practice.
About You:
You're experienced in deploying product management methodologies within a mission-driven environment.
- Substantial experience within a similar digital product role
- Proven expertise and experience of digital product and platform management, working in a cross-functional team.
- Proven experience in building and managing relationships with third party suppliers.
- Excellent understanding of web applications, content management systems and software development processes.
- Proactive approach to work planning, prioritisation and delivering to deadline.
- Proven understanding of what makes the best digital user experience whilst maintaining digital governance and accessibility standards, strong understanding of latest Web Content Accessibility Guidelines (WCAG).
- Commitment to personal learning, development and building digital skills across the team/ organisation.
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience of using Drupal or similar content management system.
- Understanding of Google Analytics and Google Tag Manager.
- Experience of applying different methodologies such as Agile and Waterfall, using workflow management tools such as JIRA or Assembla.
- Experience managing supplier evaluation and tendering processes.
- Experience configuring and using helpdesk solutions.
Closing date: Applications will close at 23:59 on 14th April 2024. Availability for first interviews is required week commencing 22nd April - these will be conducted online via Microsoft Teams.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangements
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
There has never been a greater need for Independent Age’s work. More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life.
As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact. You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship.
Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause. Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks. With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.
Please review our candidate pack, linked below, for further information. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days a week or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the careers page on our website.
Application Process:
To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification. Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.
To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name. Please do not omit dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing date for applications: end of day on Monday 8 April 2024
First round interviews to be held Wednesday 1 and Thursday 2 May 2024
Second round interviews to be held Thursday 16 May 2024
Salary: £32,076 starting salary (salary range will increase due to max £34,834 via the length of service) per annum pro rata. Plus, Inner London Weighting of £4.087.65 if based in London pro rata per annum.
Contract: Fixed Term basis until 31 August 2025
Hours: Part-time 24.5 hours per week (excluding lunch breaks) until 31st August 2024 and 14 hours per week from 1 Sept 2024 to 31 Aug 2025 (we are seeking funding to increase the hours of work).
Location: London Office, with regular travel outside London and to other offices (with flexibility for UK-based hybrid working).
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Understanding of the wider needs (including legal immigration advice needs), hopes and experiences of asylum seekers and refugees in the UK with an understanding of how the UK’s hostile and racialised border regime impacts those affected by it.
- Understanding of the different OISC levels and how they relate to the advice needs of people in the immigration system.
- Facilitation, networking and partnership-building skills, with the ability to initiate and maintain effective collaborative partnership projects or partner network meetings.
- Experience of leading on creating, developing and maintaining partnerships with voluntary, legal or asylum/refugee/migrant sector organisations with a specific purpose.
- Experience of organisational needs assessments leading to an organisational development plan in the context of voluntary sector organisations and their specific needs.
- Understanding of the experiences and needs of different kinds of voluntary sector organisations.
- Experience of either applying for grants or issuing grants / funding, managing small grants (either as grant holder or a grant maker) and ensuring grant monitoring and evaluation is submitted and meets the grant conditions.
- Experience in drafting sensitive and detailed contractual documents between organisations such as Service Level Agreement and/or Memorandum of Understanding.
- Experience of community development work or organisational capacity building that is empowering, preventative and / or asset-based.
- Understanding of how organisations can be supported to increase asylum and immigration legal advice provision within their services, as well as across local area networks.
- Experienced Project Manager who is able to plan and manage their own workload.
- Strong communication skills, including the ability to create accurate verbal and written content, presentations and reports in English and confidence to use Information Technology to the required standard.
- Ability to communicate key information about the OISC and the regulation of immigration advisors to organisations of all sizes.
- Experience or understanding of how digital technologies and user research methodology can support capacity building programmes.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 Sunday 14 April 2024
Interviews: 1 May 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
· Skilled Worker visa: shortage occupations
· Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.
Are you passionate about making a real difference in the world? Do you want to leverage your skills to combat homelessness for children and young people? Then we have the perfect opportunity for you.
We are looking to recruit an Individual Giving and Gifts in Wills Manager to manage and deliver the Individual Giving and Gifts in Wills (Legacy and In Memoriam) income streams for the Centre. This is an exciting role in our Fundraising team that will manage income pipelines and associated expenditure required to raise income, provide monthly monitoring and use data to analyse fundraising results. This role will also develop and implement strategies to retain, recruit and acquire new supporters.
In addition, you will also provide excellent stewardship to an aging supporter base and ensure the people who donate to the Centre receive a wonderfully warm and personal donor experience, engaging and inspiring donors with stories and updates about the work.
Please refer to the job description for further information.
To apply, please submit a CV and cover letter. You must account for any gaps in your employment history. In your cover letter please outline how you meet the requirements of the role, why you would like to work for us and address the following two questions:
1. What experience or interest in legacy fundraising do you have?
2. Please describe your experience of success fundraising within the Individual Giving income stream, including employing strategies to retain, engage and recruit new donors? Please discuss the range of direct marketing channels you have used including digital.
We are committed to safeguarding and promoting the welfare of children. The Centre requires job applicants, staff and volunteers to complete a criminal records self-declaration and undertake a DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about ensuring a safe, secure, and well-maintained working environment?Do you have a keen eye for detail and a hands-on approach to facilities management? If so, we have an exciting opportunity for you to make a significant impact in our organisation.
As a Building Manager, you'll be the heartbeat of our operations, ensuring our single site not only shines but also operates like a well-oiled machine. You'll partner closely with the Finance and Resource Director, playing a pivotal role in delivering high quality facilities service that aligns with our core values. Your aim will be to ensure our facilities are nothing short of exceptional, meeting our operational needs and exceeding expectations.
Key responsibilities
- Oversee regular maintenance and repairs of all building systems (plumbing, electrical, HVAC, etc.).
- Be the go-to person for daily operations, managing maintenance schedules and swiftly addressing any concerns that arise
- Ensure compliance with service level agreements (SLAs) during maintenance visits by contractors, overseeing their work from start to finish.
- Champion our health and safety policies, ensuring they are strictly followed and kept up-to-date.
- Maintain building security through diligent monitoring and management of security systems.
- Build strong relationships with staff and suppliers, efficiently handling repair and maintenance requests.
- Manage building operations to optimise resource use and ensure compliance with all regulations.
- Coordinate with external agencies to adhere to fire safety codes and building regulations.
- Advise the management on strategies to enhance building management and operational efficiency.
- Conduct mandatory safety checks and produce quarterly compliance reports.
The ideal candidate
- Proven experience in building or facilities management.
- A problem-solver with excellent organisational and communication skills.
- A team player who can also shine independently.
- Flexibility to handle out-of-hours emergencies or events as needed.
- You’ll be a fast learner with great attention to detail.
- You will be required to use your problem solving skills to propose and implement new ideas and solutions to drive efficiency and support the improvement of facilities processes and procedures.
About us: For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- A range of employee benefits including generous annual leave; 27 days (excluding bank holidays), pension scheme, initiatives to help you maintain a healthy work/life balance, retail discounts, season ticket loans, a cycle to work scheme and life assurance
- A role where your input directly influences the well-being and productivity of our team.
- The chance to work with a dedicated team that values hard work and creativity.
- A supportive environment where you can grow and develop.
To apply
If you're ready to take on this challenging and rewarding role, we'd love to hear from you...
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Please upload your CV and covering letter, detailing your experience and why you're the perfect fit for the role.
Interviews: Please note that we will interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
Generalist Adviser / Trainee Adviser (Great Ormond Street Hospital for Children)
Hours: 28 hours per week (available as 1 post of 28hpw/0.8fte or 2 posts of 14hpw/0.4fte each)
Salary: £27,456 - £32,484 fte pa depending on experience
Start Date: From mid-June (possible earlier start subject to agreement and pre-employment checks)
Contract Type: Fixed term cover until mid June 2025. Extension may be possible subject to funding.
Work Location: Hybrid - home and hospital-based at Great Ormond Street Hospital, London, WC1
About Citizens Advice Camden
We are a well-respected local charity with more than 80 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.
About the Role
This is an exciting opportunity to work in a well-regarded and innovative project contributing to achieving good outcomes for some of the most vulnerable families in England and beyond whose sick children are being treated at Great Ormond Street Children’s Hospital (GOSH.) We also provide an ‘open door’ service to our GOSH partners such as social workers and family support officers in our areas of expertise.
We offer this as either a Trainee Adviser or Adviser role depending on your current advice work experience. As this is a short-term contract, if you are not currently an experienced generalist adviser, we would still expect you to have some experience of delivering generalist advice. We will support you through the Citizens Advice adviser training programme whilst you build your skills to deliver high quality advice and casework to families with children who are patients at GOSH. We will train you to deliver holistic advice and in-depth casework support, particularly with benefits including appeals and also with housing and debt enquiries.
Being available onsite is an important aspect of this role and so this role is hybrid working. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the project which could change over time. This role is not suitable for remote working only.
Appointment to the role is subject to being granted GOSH honorary staff status and a satisfactory enhanced DBS.
How to Apply
For more information and to apply click the 'Apply' button.
CVs are not accepted.
Closing date for applications: 9.00am Monday 15 April 2024
Interview date: Monday 22 April and Tuesday 23 April
Interviews will be held on Zoom.
Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.
The successful candidates will be required to provide documentary evidence of their right to work in the UK, complete a satisfactory DBS check, and complete and comply with GOSH honorary status requirements.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
Money Minded: Professional advice and support because your mental health matters
Money Minded is a new service designed to support adults, (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. The service provides support with welfare benefits, accessing debt support, housing and well-being/peer support groups/workshops.
The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough Residents living with Mental Health difficulties. Advice issues may include, housing, benefits, council tax, accessing debt support, signposting etc.
The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.
The successful candidate will be required to work alongside the Team Leader and volunteers supporting on the project, within the Advice Quality Standard framework (AQS) and adhere to Mind’s policies and procedures.
Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.
You can download a PDF of the full job description for this role at the bottom of the page.
Key Responsibilities
- Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
- Deliver monthly wellbeing peer support groups/workshops
- Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
- Provide housing advice
- Link in with specialist debt and money support agencies
- Provide information on employment opportunities and training support for clients
- Signpost to other relevant services in the boroughs, or further afield
Person Specification
Knowledge & Experience
- Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
- Knowledge and understanding of Mental Health problems and how they are impacted by social issues
- Experience of delivering advice, information and customer representation
- Experience of managing complex cases
- Experience of working with multiple agencies
- Experience of delivering desired outcomes in a timely manner
- Up to date knowledge and experience of safeguarding adults
- Understanding of the importance of monitoring and evaluation, and the ability to keep records
Skills & Attributes
- Relevant and up to date knowledge of welfare benefits, housing and social care
- Facilitate and deliver peer support groups for longer term improved wellbeing
- Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
- Excellent listening skills
- Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
- Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals
- Ability to remain calm in challenging situations and reinforce boundaries
- Ability to support people to manage difficult feelings, and communicate their needs effectively
- Strong organisation and administrative skills
- Flexibility in overall approach to work
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Hours: Part Time 21 hours to be worked daytime Monday – Thursday, days flexible. Some evening or weekend working may occasionally be required.
Contract: Permanent
Responsible to: CEO
Responsible for: None
Salary: £35,000 - £45,000 FTE DOE
Location: Hybrid – White House Community Centre, other Age UK Richmond locations, other community locations and wider locations as needed for the role. Some home working available in line with Hybrid Working Policy.
Are you interested in making a real difference to the lives of local older people? Do you want to put your skills to work with an established local charity?
Age UK Richmond upon Thames are a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised services designed to improve wellbeing and enhance independence. Our friendly and committed team of 45 staff and 100+ volunteers support around 4,000 local older people each year.
We have created this new role within the charity, as we look to the future. The population of Richmond upon Thames is expected to continue to grow older over coming years. New generations of older people will have different needs and expectations for us to respond to in partnership. Our local health & social care partners will need us to find new ways of providing support that will reduce pressure on them. We will also need to adapt to a more challenging financial environment. This challenging but rewarding new position has been created to help us respond to some of these challenges and opportunities.
We are looking for an excellent communicator, strategic thinker and relationship builder with significant development experience. A proactive, flexible and positive approach is also essential, with a keen interest in improving the lives of older people at a local level.
The role will include:
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Leading on development focused projects, often working in partnership
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Helping shape and deliver against the organisations new 2025 strategy
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Researching and developing fundraising proposals for sources such as trusts & foundations
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Identifying opportunities for development and innovation
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Representing the organisation and building partnerships
The full job specification is available separately. Please click apply to be taken to our website for full details, and how to apply. Closing date for applications is 9 a.m. on Monday 15th April 2024. Interviews will take place on Monday 22nd April 2024.
The client requests no contact from agencies or media sales.