Advice Worker Jobs in Hendon, Greater London
Do you want a job where you can really make a difference?
Do you enjoy working with people?
We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.
The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.
Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.
As an Advice and Assessment Worker your main responsibilities will be to focus on the Carers Assessment Service in line with the John Whitgift Foundation, Croydon Council and Care Act requirements. This will also include giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.
Based in the ground floor drop-in service at the Carers Support Centre, alongside other Advice Workers, you will provide this service via email, telephone, online and face-to-face. The ability to work well in a team is essential!
This role is for 35 hours per week.
As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities.
All our staff benefit from an attractive remuneration package, including:
- Discounted school fees for staff working at or for Foundation schools.
- Membership of the BUPA health cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour Healthy Minds service for all staff
- GP hero service – free easy video and telephone access to a GP
- Membership of a generous money purchase pension scheme for all support staff and the Teachers’ Pension Scheme (TPS) for teachers. Both schemes include 3 x salary life assurance cover
- Free access to an employee discount Club, which offers discounted rates on a range of products and services, including gyms, insurance, holidays and travel, fashion and retail
- Season ticket loan, cycle to work scheme and car leasing scheme
- 25 days holiday plus bank holidays
GENERALIST ADVICE WORKER/ADVICE SESSION SUPERVISOR OR TRAINEE POSITION
Funded By: Southwark Council
This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor (ASS) to consolidate their skills and experience or as a development opportunity for an advisor to train to become an ASS within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 – £33,194 for the first six months whilst undertaking the training.
The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.
The role includes:
·Providing advice to the public and undertaking casework on social welfare law issues
·Supervising advice and gateway assessment sessions
·Supporting and supervising staff and volunteers
To be successful you will need:
·Recent experience of giving advice to the public. This should include having undertaken advice casework.
·Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing Date: 9.00 am Monday 15th April 2024
Interviews: Thursday 18th April 2024
We are seeking a dedicated Youth Worker to join our team and make a positive impact on the lives of young people from refugee backgrounds in our community. In this role, you will have the opportunity to inspire, mentor, and support young individuals in their educational journey while promoting a culture of curiosity and enthusiasm for learning.
About Katherine Low Settlement
Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.
About KLS Love to Learn team
Since 2004, KLS Love to Learn education team of 10 part-time staff and over 100 volunteers, have supported thousands of young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family/carers needs to overcome the barriers to education they face at home and school.
Key Objectives:
Homework Clubs and Mentoring:
- Assess eligibility for Love to Learn.
- Obtain updated consent information.
- Develop session plans and source resources.
- Engage youth with interactive activities.
- Encourage participation and uphold behavior policy.
- Maintain records and safeguarding practices.
- Foster relationships with youth agencies and services.
- Assist Lead Youth Worker with post-16 club.
- Support Volunteer Coordinator in mentor matching.
Trips and Activities:
- Collaborate on annual activity programme.
- Plan and execute holiday and term-time activities.
- Assist with summer programme organisation.
Teamwork and Reporting:
- Coordinate with team members and external agencies.
- Contribute to reports and meetings with funders.
- Communicate effectively within KLS teams.
Other Duties:
- Engage in regular supervision and appraisals.
- Practice anti-discriminatory and empowering principles.
- Adhere to confidentiality, safeguarding, and equal opportunities policies.
- Conduct professional duties in line with KLS values.
If you are passionate about making a profound and lasting impact on the lives of young individuals, shaping their futures, and empowering them to reach their full potential, then join us. Together, let's inspire, mentor, and support the next generation, building a brighter tomorrow for our community.
Dates
Closing Date for Applications: 9.00 am on 26th April 2024
Interview Date: 3rd May 2024
The client requests no contact from agencies or media sales.
Are you interested in working for a charity that makes a real difference to the lives of vulnerable adults?
About the role
In the role of HARP Worker you will play an integral part in the team by providing housing advice and support to clients, supporting them to find suitable accommodation to prevent them from rough sleeping. Working alongside volunteers you will provide ongoing support so that clients can manage and sustain their tenancies; encourage clients to become active members in the community by supporting them with issues including mental or physical health, substance misuse or family breakdown. This is a fast paced role working with clients who have a history of criminal justice.
In this role you will:
- Advocate for clients who have multiple support needs.
- Support clients to find suitable housing and sustain tenancies.
- Assist clients in improving their life skills.
- Work across multiple boroughs, probation service and a prison.
About you
As the successful candidate, you will have had exposure to Criminal Justice or ex-offenders with a flexible approach of resolving housing needs. You will also be self-motivated and adaptable as no two days will be the same.
The key skills and experience for role are:
- A good knowledge of Criminal Justice and Welfare benefits system.
- Ability to manage a varied workload and meet targets.
- Excellent communication skills with a wide variety of audiences.
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 11 April 2024
Interview and assessments on: TBC
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Funded By: City Bridge Foundation
Citizens Advice Southwark has been awarded funding by City Bridge Foundation to provide a welfare benefits advice service for Southwark residents and we are now seeking to recruit a full time welfare benefits caseworker.
The caseworker will be based between our two main offices in Peckham and Walworth and will assist with raising awareness and completing benefit claims, advocating on behalf of clients and submitting reviews and appeals. The caseworker will also train a team of volunteers to increase capacity and expertise and will act in a consultancy role for generalist advisers and frontline workers in other agencies in the borough.
To be successful you will need:
· At least one year’s full time (or part time equivalent) paid or unpaid recent experience of advice work.
·An in-depth knowledge of welfare benefits including those related to disability and sickness.
·To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Wednesday 17th April 2024
Interviews: Monday 22nd April 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about the rights of refugees and migrant's? We need an experienced advice worker to provide effective and efficient welfare benefit, education & employment and housing casework to refugees and migrants.
Key responsibilities include:
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Advocating on behalf of clients and making referrals to specialist agencies where necessary.
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Providing advice to clients on a range of issues including welfare benefits, housing and education.
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Maintaining good practice & adhering to Advice Quality Mark standards.
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Participating in supervision of volunteer advice workers.
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Monitoring all aspects of work and reporting to funders.
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Maintaining a clear filing system, detailed records of all activities and respecting confidentiality of clients (Data Protection Act, GDPR) .
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Keeping accurate records using case management software.
Successful candidates will have an up-to-date knowledge of welfare benefits rights and housing benefits legislation. You should have 2-3 years experience of providing welfare benefits and housing advice and be level 1 OISC trained.
Please apply sending your CV and cover letter. If you require any adjustments please do not hesitate to let us know.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
About IRMO
We are a community-led organisation based in South London that has been supporting the Latin American community in the UK for more than 40 years. Responding to immediate needs and structural inequalities, our work aims to enable the development, agency and participation of Latin Americans and other Spanish and Portuguese speakers. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas: Advice and Casework; Education, Training and Employment; and Children and Young People; as well as a cross-cutting area: Advocacy, Research, Policy Mapping and Campaigning.
Advice Programme Manager – Welfare, Housing and Health
This is an exciting opportunity to lead our Advice Programme on Welfare, Housing and Health. Managing a dynamic team, you will be responsible for implementing and progressing the programme’s overarching strategy, ensuring that families and individuals in our community are supported to access high-quality information, resources, advice and casework support on welfare, housing and health-related issues that efficiently address their needs.
You will also be responsible for overseeing IRMO’s Welcome Area. IRMO’s Welcome Area team is responsible for managing community inquiries at our Brixton centre and via our helpline and digital channels; overseeing the delivery of our Community Interpreting service; and connecting service users with internal or external services for further support.
- Salary: £36,795 to £39,624 per year + 5% pension
- Hours: Full-time, 37.5 hours per week
- Location: IRMO Centre (London, SW9 7JP) – currently hybrid working
- Employment term: Permanent
- Reporting to: Director
- Deadline to apply: 23:59 on the 14th of April
- Pre-employment checks: Enhanced DBS check, two satisfactory references and right to work in the UK
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
You can find the full job description on our website
The client requests no contact from agencies or media sales.
We're on the lookout for individuals who are passionate, driven, and innovative, to assist those who are sleeping rough across the borough of Redbridge.
This is a pivotal role where you'll be on the frontline, making tangible differences in the lives of those facing multiple disadvantages.
About the role:
As Senior Outreach Worker, you'll make use of your strong interpersonal skills to connect with individuals from all walks of life. Building trust, assessing needs, and generating creative ideas to steer people away from rough sleeping will be the focus of your role.
Collaboration is key in our team. You'll work together with specialist Navigators, Outreach workers, substance use outreach services, and mental health outreach teams. Plus, you'll be pivotal in forging strong relationships with a range of housing providers in the borough.
To thrive in this role, you'll have knowledge and experience in substance use and recovery, trauma informed practices of working, and the complexities of the homelessness sector.
Your commitment to flexibility will be crucial in providing the support, empowerment, and opportunities needed to guide individuals toward suitable and stable accommodation.
About you:
- You will demonstrate a strong understanding of planned support principles and the ability to assess the needs of those who may be reluctant to engage with services.
- You will know the various barriers faced by people who are sleeping rough and what services are available for those facing multiple disadvantages.
- You will be self-motivating, able to work under pressure, manage your schedule effectively, and able to work flexibly Monday to Friday, at times when rough sleepers are often seen bedded down.
- You will be able and willing to travel across the borough of Redbridge at times when public transport may not be readily available.
- You will have experience of working with clients who have faced multiple disadvantages
- You will be skilled at engaging external partners and agencies to ensure streamlined working and a collaborative approach to supporting rough sleepers
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
Important Info:
Closing Date: Sunday 7th April 2024 at Midnight
Interview Date: Monday 15th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Connect with us
The client requests no contact from agencies or media sales.
Are you looking for a great opportunity to showcase and develop your advice and equalities expertise? If you have lived experience of disability then you could really thrive at our inclusive organisation. We are looking to recruit to a Peer Advice & Equalities role to work closely with our METRO GAD (Greenwich Association of Disabled People) team to provide an advice & support service for disabled people including around hate crime in Royal Borough Greenwich (RBG) We are looking for someone with a good instinct for the needs of disabled people; confident liaising with the local statutory sector, sharing our belief in the power of lived experience and the need for society to remove barriers for disabled people.
If you would like to work in an inclusive and supportive environment and think you could support disabled people in RBG around their advice needs, we’d like to hear from you. There is plenty of opportunity to develop your skills in the role. The successful candidate will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued, and you can bring your whole self to work. Office working in is standard for this role, though there is the option to work from home, if desired. This position is only open to applicants who identify as a disabled person (Equality act 2010 Schedule 9 Part 1). We also encourage applications from Black, Asian and other minoritised candidates with lived experience of disability, who are currently underrepresented in our organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Profile
An exciting opportunity has arisen for someone with great energy and interpersonal skills and a thorough knowledge of social welfare advice to join our advice team. This could be the perfect opportunity for a trainee adviser to take the next step in their career, and to be part of a dynamic team who think on their feet and are passionate about making a difference in our community.
This role will allow you autonomy to make your mark and offer an opportunity to grow the team with volunteers. This busy and varied role will rely on your ability to bring your whole self to work and to ensure the highest quality of advice is delivered at the Foodbank.
We are offering flexibility in this role, which could include part-time job share for the right candidate(s).
About us
This is a fairly new partnership between Citizens Advice Barnet and Finchley Foodbank to provide support for Finchley Foodbank clients. The post holder will assess and advise clients on a range of issues and will work closely with the foodbank volunteers and management. The aim of the project is to reduce dependency on the foodbank by maximising income and helping clients to seek debt/budgeting advice.
Citizens Advice Barnet is a local charity giving free and confidential advice to everyone who lives, works, or studies in Barnet. We are an independently registered charity, a member of the Citizens Advice network, and a London Legal Support Trust Centre of Excellence. We offer generalist advice on debt, work, benefits, immigration, housing and more and specialist casework on benefits, debt, work and immigration. Last year we helped 13,110 people with 41,802 problems, over 50% more people than the previous year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Purpose
This role is within our crisis alternative service Safe Space - an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm (midday) - 11:30pm across all of our boroughs. The role will consist of two shift patterns to ensure the service is covered: 11:30am-6:30pm and 4:30-11:30pm. This will be on a rota basis across support workers.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis. This will consist of 1:1 support; de-escalating and providing interventions, signposting for specialised or longer-term support, and delivering collaborative self-management plans with clients to improve mental wellbeing. The aim of this service is to de-escalate and prevent further crises.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
We are looking for an experienced Children and Family Worker to support survivors of trafficking and other forms of violence who are parents, and their children.
For parents, you will play a crucial part in helping them develop their capacity and parenting skills, both practically and emotionally; enabling them and their children to live safe and happy lives. You will build strong, trusting and compassionate relationships, empowering survivors to find their voice and learn and develop skills to support their families.
For children, you will design and deliver sessions, activities and educational outings to provide enriching experiences that encourage learning, wellbeing, creativity and social development. The Children and Families Worker will work collaboratively with internal teams, partner charities, social enterprises, and local agencies to create a supportive environment for children and families on their journey of recovery and towards independence.
About Ella’s
Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.
Here is a summary of our main activities:
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We run three safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
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We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
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We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.
Two reasons why you should join Ella’s
- You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
- You will work in a great place: We are a passionate, growing organisation. Of our staff, 100% say they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive of one another.
For more details and to make an application, please head to our website.
Closing date: Monday 22 April, 9.00am
Interviews: Actively recruiting, with interviews being held until beginning of May
An enhanced Disclosure and Barring Service check will be undertaken.
Due to the nature of the work, this post is for women only.
Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from diverse backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.
Ella’s is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks. Having a criminal record will not automatically exclude applicants.
The client requests no contact from agencies or media sales.
Job Title: VAWG Advice and Advocacy Case Worker in at least one of the Community languages (Arabic, Kurdish Sorani and Farsi)
Duration: Fixed contract for 12 Months – subject to extension
Hours: Full time (part-time can be considered too)
Location: London, Archway
Report to: VAWG Services Manager
Salary: 27K per annum/ pro-rata for part-time
Holidays: 25 days + Public Holidays/ pro-rata for part-time
Aims of the Position
To provide specialist and culturally competent support in mother tongue and to address the immediate and long-term needs of Kurdish, Middle Eastern and North African (KMENA) women who might be at risk or survivors of Domestic Abuse, Forced Marriage, Female Genital Mutilation and the so-called Honour-Based Abuse (Harmful Practices). To meet women’s needs through provisions of information, advice, and advocacy case work, as well as signposting and referrals to appropriate services.
Main Duties
➢ To receive initial referrals, identify and assess the needs of service usersin accordance with KMEWO’s Policies & Procedures for efficient and timely responses to their issues.
➢ To offer information, advice, and intersectional advocacy to KMENA women and girls who are affected by domestic Abuse and Harmful Practices.
➢ To carry out comprehensive risk assessments and draw safety plans for service users supporting them to access safe accommodation/refuge and referring them to specialist agencies if needed.
➢ To maintain accurate and up to date records, files, and case notes in accordance with KMEWO’s policies and procedures.
➢ To gather statistics and data for monitoring and evaluation purposes, providing reports as required. ➢ To ensure that service users can access interpreting services when required.
➢ To work closely with partner agencies to manage risk appropriately, deliver coordinated and comprehensive support packages and to make appropriate referrals to other services as required.
➢ To be updated of developments and legislation around issues affecting service users.
➢ To develop skills by undertaking relevant training and self-development for a better understanding of issues faced by service users (Domestic Abuse and Harmful Practices)
➢ To comply with Aims and Values of KMEWO and its Equal Opportunities policy.
➢ To ensure the framework of quality standards set down by KMEWO and local authorities are maintained.
➢ To work with the VAWG Services Manager in developing Quality Systems to deliver service standards and improve on service performance.
General
➢ To undertake own administration.
➢ To participate in external meetings, forums, etc. as appropriate
➢ To attend staff meetings, case review meetings, staff trainings and supervision / appraisals as required
➢ To liaise with external agencies in accordance with KMEWO’s confidentiality policy.
➢ To abide by and implement all KMEWO policies, including the Equal Opportunities Policy.
➢ To carry out other duties appropriate to the post as requested by the Line Manager or the Director of KMEWO.
Person Specification
Relevant experience:
➢ Proficiency in English and one (or more) community languages (Arabic, Kurdish and Farsi), both in writing and verbally. ➢ Experience in working within a community-based service.
➢ Experience in providing one to one support to individuals on one or more of the following issues: housing and homelessness, welfare benefits, domestic abuse and harmful practices, immigration, employment, and family issues. (Working with women on Violence Against Women and Girls will be highly desired).
➢ Experience in casework, case files recording and monitoring tools.
➢ Experience of providing support to people with complex needs.
➢ Good awareness about issues and barriers facing KMENA women living in the UK.
➢ Awareness of national policies relating to gender-based violence, housing and support services. Skills and abilities ➢ Being a good and efficient communicator in written and verbal English and or community language
➢ Ability to review and evaluate services including performance against service target.
➢ Ability to set up professional relationships with other organisations.
➢ Ability to work on own initiative prioritising workloads and meeting targets /deadlines.
➢ Ability to work as part of a team.
➢ Ability to use IT systems (Microsoft Office) and databases.
➢ Ability to represent the organisation in meetings, networking and forums.
➢ Planning, project management and organisational skills
➢ Have a positive, solution-focused attitude to complex situations.
➢ Have patience and calm manner in dealing with people.
➢ Willingness to continue further training and personal development
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
For over 40 years, The ClementJames Centre has been offering local people the skills, knowledge, opportunities and support they need to achieve their potential. We have come a long way since our founding days – from a straight-forward homework club to a well-established community support charity, transforming the lives of close to 3,000 people each year.
The Community Hub Team work in five key areas of support: Employment, Wellbeing, Information Advice and Guidance, Numeracy and Literacy and Early Intervention. This is an exciting opportunity to tackle key local inequalities and issues in North Kensington, in a fast-paced, varied and creative role.
Our dedicated staff team is essential to the success of everything we do. Together, we work towards a fairer society where everyone is empowered to release their potential and live fulfilled lives. As a Community Development Worker (Employment Skills Programme) you will be at the forefront of positive social change, helping adults to find meaningful employment and training opportunities through skill and confidence building.
This exciting role will not only give you a real insight into the charity sector, but also provides you with the skills and hands-on experience required to excel as a charity professional. We offer full training, development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
We offer full training, development and support, and you will have the opportunity to work with driven and compassionate colleagues within a vibrant community.
If you believe that everyone should have the opportunity to release their potential and live fulfilled lives and you would like to join a dynamic, innovative organisation, then The ClementJames Centre could be the perfect career choice for you.
Contract - Permanent, full-time
Annual Leave - 33 days (including bank and public holidays) plus an additional 2 to 5 days at Christmas and a length of service entitlement (one day per year of service, up to 5 days)
Benefits - Staff pension, ongoing training and development opportunities, Employee Assistance Programme, Travelcard loan and Cycle to Work scheme
To Apply
To apply for the role of Community Development Worker (Employment Skills Programme), please read the job pack and fill out the application form on our website. We will be doing rolling recruitment for this role. We strongly encourage early applications as we will do interviews as and when suitable applications come through, and will close recruitment once we hire a successful candidate. The form consists of information about you, your educational and professional experience and a 400 word supporting statement. If you have any issues completing the form, please do not hesitate to get in touch.
Please see our website to read the job pack and to complete and submit the application form.
The client requests no contact from agencies or media sales.