Job title: Independent Living Advisor

Region: Somerset and Wiltshire, South

Directorate: Operations

Contract: 9 months FTC, (Maternity cover), Full Time - 35 hours per week

Salary: £23,800 gross per annum

About The Royal British Legion

The Legion is at the heart of a national network that supports our Armed Forces community through thick and thin – ensuring their unique contribution is never forgotten. We’ve been here since 1921 and we’ll be here as long as they need us.

Our Values and Behaviours

Does the following describe you?

• A desire to provide a great customer service and support.
• Enjoy and thrive in working in teams and with others.
• Passionate about supporting the Armed Forces community and honouring their contribution.
• Come to work each day to be the best you can and to learn and develop.
• An encourager, eager to share your knowledge and experience to help others.

If so then we would like to hear from you ….

The Role

The Independent Living Advice Service are looking to recruit an Independent Living Adviser to be part of a community-based team, to provide advice, support and advocacy, to beneficiaries living with long term illness, continuing care or disabilities, or caring for someone with these conditions.

The Independent Living Adviser will manage a caseload, providing person-centred advice, guidance and support, across a range of areas, including: Direct Payments, Personal Budgets, Individual Budgets, Disability Advocacy, Personal Health Budgets, Disabled Facilities Grants, available Aids and Minor Adaptations. The Adviser will also prepare and present cases to the appropriate statutory bodies and social care/health panels.

The ideal candidate will have experience of working in an Independent Living Advisory capacity; have a good understanding of the current UK Social Care system and of advocacy work and experience working with older people, carers and people with disabilities.

Currently this role will be fully home based due to the pandemic. It is anticipated that the role will involve significant travel throughout the Somerset and Wiltshire area, and wider South region for training and meetings. A full driving license is required for this role.

How to Apply

Please apply by clicking ‘Apply online’.

Closing date for this role is: Thursday 4th February 2021.

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible

Frontline Services Day Adviser x2 posts

Full time at 35 hours

Home based, UK 

Salary: £21,000 - £25,000 Dependent on experience

Permanent

GamCare is the UK’s leading provider of information, advice and support for anyone affected by gambling-related harms.

GamCare operate the National Gambling HelpLine to provide information, advice and support for anyone affected by problem gambling as well as providing free treatment across England, Scotland and Wales.

GamCare is now looking to recruit two Frontline Services Day Advisers on a full-time basis to work across our support services.

Advisers Key Responsibilities include:

• Providing empathic advice and support to callers via our Freephone HelpLine and web chat NetLine;
• Identifying appropriate clinical and non-clinical support including referral and signposting to other services;
• Undertaking Brief and Extended Brief Interventions;
• Ensuring safeguarding issues are managed effectively;
• Maintaining caller and call records on our database;
• Moderating our online Forum and Chatrooms.

We operate the National Gambling HelpLine 24 hours a day, 365 days a year. We are looking for people to work flexibly across several shifts, including weekend and evening work on a regular basis between 8am and midnight.

You should have previous experience in working in a helpline or clinical/addiction setting. You should have excellent ICT skills. Training, supervision and a full CPD-programme is offered to staff.

The role is home-based; however, you will occasionally be required to attend training and update sessions in our offices in London. You will need to ensure that you have a confidential space within your home to work from, a home working risk assessment will be carried out by your line manager. 

You will form part of an enthusiastic team working and committed to supporting those affected by problem gambling across Great Britain.

This post is subject to a Disclosure and Barring Service (DBS) check.

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

If you would like acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation.

To discuss the role further please email Fiona Macleod Senior Service Manager. Application forms forwarded to this email will not be accepted.

Previous applicants need not apply. Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

Closing date for applications is Monday 15 February 2021 at 9am

Interviews will be held via video conference

Programme Design and Impact Advisor

We are looking for a Programme Design and Impact Advisor to support the international efforts and the wider Sanctuary staff to identify, design and implement robust impactful international development programmes.

Position: Programme Design and Impact Advisor

Location: Sidmouth, Devon – an area of outstanding natural beauty. Flexibility on location will be considered for exceptional candidates

Hours: Full-time, 35 hours per week

Salary: £40,500

Contract: Permanent – Starting as soon as possible

Benefits: Generous annual leave, pension scheme, Healthshield plan, confidential counselling service, subsidised restaurant, free parking, enhanced maternity/paternity benefits, Life Assurance Scheme, 31 day’s holiday per year, inclusive of the 8 statutory public holidays. This increases by one day each year until a maximum of 34 days is reached.

Closing Date:Tuesday 9 February 2021

The Global Programme team plays a vital part in response to Donkeys in Global Need by supporting the development of integrated strategies and programmes of work based in three regions (Latin America and Caribbean, Africa and South Asia). These programmes address the welfare needs of working donkeys and supports the communities that rely on them to create sustainable changes to welfare. Alongside this, the charity also delivers with its partners, programmes that respond to acute need and work on resilience and disaster risk reduction programmes wherever it can alleviate suffering.

The Role

The Programme Design and Impact Advisor will lead the development and implementation of a results framework to monitor, evaluate and measure impact and capture learning. Working alongside UK and international staff and with partners, they will develop robust, evidence-based programmes. The role plays a pivotal part in embedding ways of working that allow the Sanctuary to deliver high quality programmes, measure its impact and be accountable at all times.

About You

As Programme Design and Impact Advisor, you must be able to demonstrate a track record of programme design and MEAL experience in international development or related discipline and a thorough understanding of the technical elements of robust and effective MEAL systems.

You will have:

• Experience of working with theory of change and/or comparable programme development tools
• Experience of designing robust MEAL frameworks for performance measurement and impact assessment (e.g. chain of impact, M&E plans, logical frameworks)
• Excellent communication, IT and organisational skills
• The ability to manage budgets and resources
• Experience of managing and motivating a team and individuals

A full driving licence is essential for carrying out this role.

If you feel you have the qualities, skills and experience to fulfil this varied, rewarding and vital role, we would love to hear from you!

In return…

You can be part of an evolving program of change taking place within a leading charity working in an area of outstanding natural beauty. With amazing benefits and opportunities to develop you career, you can really make a difference in a fulfilling and rewarding role.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide. Constantly working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

“The Sanctuary is a positive place to work with friendly staff and a wonderful charity. With amazing work throughout the world, once you join you never want to leave!”

The charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Programme, Programme Advisor, Programme and Impact Advisor, Programme and Impact, Impact, Impaction Officer, Impact Advisor, Programmes, Programme Designer, MEAL, Change, Change Management, Impact Evaluation.

Use your experience and skills to make a difference for people with dyslexia and dyscalculia by joining our growing team.

We are looking for a part-time Helpline & Support Services Manager to improve and enhance our helpline and support services to deliver prompt, effective information and guidance.

This is an exciting opportunity to join the British Dyslexia Association, the charity that is the voice of dyslexic people. The successful candidate will join our team and manage the growth and development of our helpline and pilot new support services, to increase our impact for people with dyslexia and dyscalculia.

The Helpline & Support Services Manager will be responsible for developing the British Dyslexia Association helpline and trialling new ways for us to support and advise people with dyslexia and dyscalculia. Our well established and much valued helpline sees many incoming calls and emails every day, and this role will work with a colleague and our helpline volunteers to embed efficient ways of working.

We are contacted every day by people in need of help or advice, including parents whose children may not be getting the support they need at school, or employees whose workplace has not made reasonable adjustments. We offer expert advice and empathy, to help our callers access the support they need. This role will ensure that everybody with dyslexia has somewhere to turn when they need help. 

About you

We are seeking a candidate with expertise in dyslexia, who understands the challenges that people face at different stages of life, and how to overcome societal barriers. Dyslexia is a recognised disability but we want everyone to understand the advantages of thinking differently. Our support services focus on empowering individuals to make positive change happen.

You will need good knowledge and understanding of dyslexia and/or neurodiversity, including children/education/SEND.

As the charity moves into a new era, you will be at the heart of positive change.

To apply

Please view the Recruitment Pack for full details of this position. We invite applications with an up-to-date CV and cover letter explaining how your skills and experience match our requirements, and why you would like the role.

CLOSING DATE: 12 Noon, Monday 8th February 2021

Interviews will be conducted remotely, week commencing 15th February 2021

Please note: as we expect post Covid to have regular visits to our Bracknell office in Berkshire, applicants should live a reasonable distance, around 1-2 hours max travelling time.

Employability Consultant
Full time: 37.5 hours per week
Maternity cover (anticipated duration 9 months)
Location: Home & community-based (currently 100% home-based due to Covid restrictions)

The Poppy Factory Employability Service has supported over a thousand veterans back into work who have some form of mental or physical health challenge in relation to employment.  We are ambitious about supporting many more wounded; injured or sick veterans into meaningful and sustainable work.

Are you:

• Able to form effective & collaborative relationships quickly with a range of partners?
• Recovery oriented and hopeful about every person’s ability to succeed in employment, and open minded about helping people move into competitive jobs regardless of physical or mental health issues?
• A creative problem-solver who asks questions to learn more about a situation and is thoughtful and tenacious in working with others to find a range of possible solutions?

The successful candidate for this role will have a sound track record of working with people with mental and physical health conditions or disabilities and supporting them to gain and sustain work, as well as excellent employer engagement skills.

The role also requires strong networking and relationship management skills with the ability to work collaboratively with referral partners as we look to expand our service in the region.

Prior IPS experience would be a strong advantage, although training and support will be available

The Poppy Factory aims to be an exemplar employer. We provide competitive terms and conditions of employment including:

• A generous Company Pension scheme
• Basic annual leave entitlement 27 days + bank holidays
• Company-paid life assurance

For the full job description and more information about the role, please download the candidate pack.

For an informal conversation about the role, please contact Tom Adam.

How to apply:

To apply for this position please submit your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification. You may address your covering letter to Tom Adam, Regional Manager.

We are accepting applicants on a rolling basis, so please ensure you apply early.

About Empower to Plan

Empower to Plan is an initiative set-up and run by Population Matters to enable more women globally to have the access to safe, modern contraception that they want, the choice over the number of children they have, and so the knowledge, right and freedom to take control of their own fertility.

Currently, according to the UN over 270 million women globally have an unmet need for that safe, modern contraception and so lack choice over their family size.

We partner with carefully selected NGOs and groups active at the grassroots, in communities across the world (including the UK), which are working to provide choice and address that unmet need. Our Empower to Plan partners are focused on delivering practical action, aligned with our mission and values, and have a proven track record of making a positive difference (Empower to Plan projects also work with boys and young men to achieve related positive outcomes).

NB - Empower to Plan is about identifying, supporting and crowd-funding appropriate grassroots delivery projects and partners, PM is not involved directly in that delivery.

Our part, and the job of this role, is to identify potential partners and projects, carry out due diligence, promote selected projects for crowdfunding via our website, administer and coordinate the provision of that funding to the recipient projects. We cover all administrative costs, make up any shortfalls in funding to allow promoted projects to proceed, and showcase partners and project outcomes to create greater awareness of this issue and leverage greater national and international action.

Women around the world want the power to choose how many children to have – and when. Evidence shows that where women are empowered, there’s a natural fall in birth rate. Help us empower more women to plan – for their own sake, and for the wellbeing of future generations and the planet that sustains us all.

 “The way forward is the full realisation of reproductive rights, for every individual and couple, no matter where or how they live, or how much they earn. This includes dismantling all the barriers— whether economic, social or institutional — that inhibit free and informed choice.” 

- UNFPA Executive Director Dr Natalia Kanem

About the Role

Population Matters (PM) is looking for a Project Coordinator to help us to achieve our vision of a future in which a stable human population co-exists in harmony with nature and a healthy planet.

With supervision from the Campaigner (and support from the Director), you will be responsible for the day-to-day administration and running of our Empower to Plan crowd-funded, practical project scheme, and maintaining regular communications with our Empower to Plan partners.

Empower to Plan is a catalyst through which PM can help to empower local communities, especially women and girls, to make a choice on their reproductive health by enabling grassroots NGOs and community groups deliver vital on-the-ground family planning services, alongside enabling the provision of practical environmental solutions. Examples can be found on our website under Empower to Plan. It also offers our supporters the opportunity to contribute to selected grassroots’ practical projects, so enabling PM to engage our supporters more directly in our work and impact positively upon individual lives.

About You

You will have experience of assisting with project management, ideally including working on fundraising and grant-making programmes. You will be a strong communicator, with experience of building and maintaining relationships with international external stakeholders. You will be educated to degree level, ideally in a relevant discipline, such as development, environment, international affairs, politics, communications, or women’s/gender studies (Evidence of interest, other experience in these areas is valid too). You will also have comprehensive administrative and record-keeping skills.

About Us

We are a small but expanding team, where everyone’s contribution matters.  You will be a self-starter, organised and be able to work accurately to deadlines. This role is home-based, with occasional travel to London and possibly other locations. Being able to work on your own initiative and virtually is a key part of this role.

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.

The deadline for applications is midday on Friday 5th February 2021 Interviews will be held between w/c 18th - 26th February 2021

Please accompany your CV with a covering letter (of no more than 500 words), explaining how you match our requirements, and telling us more about what you will bring to the role.

Benefits Advice Lead

We are looking for an exceptional self-starter for a benefits Advice Lead role, to provide specialist benefit advice to advisers and service users.

Our client is a compassionate, dynamic and community-focused charity working to alleviate poverty caused by problem debt and lack of financial capability. If you are passionate about helping people, then this role could be for you. It is much more than just a job - you'll get to see peoples' lives changed and dignity restored!

Internal Job Title: Welfare Benefits Advice Lead

Location: Flexible location, between central London and home based

Salary: £25,000-£33,000 p.a. (FTE) depending on experience

Benefits: 33 days holiday (inclusive of bank holidays), 3-6% pension contribution depending on service

Contract type: Permanent, 3-5 days a week (flexible working options available)

Closing Date: Monday 1st February 2021

About the Role:

As Benefits Advice Lead you will act as a point of expertise in the area of welfare benefits for both our client’s team of advisers and service users. In time, the post holder will also be expected to manage their own cases and lead appointment sessions.

Our client is a faith based charity, their biblically inspired mission is to ‘Restore Dignity and Renew Hope’ to those in the community brought down by poverty and debt. As Benefits Advice Lead you will play your part in bringing this vision to reality, supporting clients through what at times can be emotionally difficult situations, to get back on their feet and realise their full potential.

They are currently looking to expand the support they are able to provide into specialist benefits advice. Whilst they already support many clients with benefit issues already as part of their debt advice work, they require a specialist in this area who will be able to provide support to debt advisers on more complex areas as well as work directly with clients supporting them with benefits casework.

About you:

To be successful in the role of Benefits Advice Lead you will have previous experience in providing welfare and benefits advice, with experience of managing complex cases and supporting people though appeals procedures.

You will also need to bring with you the following transferrable skills and experience:

• Previous experience of debt advice, including as a volunteer
• Experience of problem-solving, with excellent time management skills and the ability to multi-task and prioritise work
• Good IT skills and a strong command of the Microsoft office suite
• A strong ability to show empathy, compassion and patience
• Up to date and wide knowledge in the field of welfare and benefits issues would be advantageous

Above all else our client is looking for an individual who is keen to support and play their part in implementing their vision and be an enthusiastic advocate of the work they do to alleviate poverty. They are a faith based charity and although being a practicing Christian is not an occupational requirement, they are looking for someone that is comfortable with their Christian ethos and champion its core values. If this sounds like you, then apply today with a CV and covering letter explaining how you are a good fit for the role!

Other roles you may have experience of could include: Welfare Advisor, Debt Advisor, Benefits Advisor, Benefit, Debt & Money Advisor, Debt Recovery Advisor, Debt Service Coordinator and Adviser, IVA Advisor, Senior Advisor, Housing Advisor, People Advisor, General Advice Caseworker, Community Coordinator, Community Action Worker, Telephone Advisor, Operations Executive, Caseworker Supervisor, Senior Benefits Manager, Benefits Lead, Social Welfare Adviser, Benefits Specialist, etc.

As part of your application you will be asked to provide an up to date CV, if you are then shortlisted you will also be asked to provide a cover letter that addresses the following points:

• Your motivation for applying for the role
• Why you believe you have the necessary skills
• How you would feel working for a faith based organisation

Population Matters (PM) is looking for an independent, self-reliant, and smart researcher to carry out a 4-5 month scoping out contract into the feasibility of developing a virtual[1] Ecological Development Economics Institute[2].

The proposed new entity would exist to develop and promote an intellectual and policy framework to challenge the traditional growth-driven economic theory as being irreconcilable with our planetary future. At its core, would be the premise that achieving a smaller human population globally will benefit people both in developed and developing countries. The Institute would draw on resources of people, intellectual capital, policy development and implementation to provide a practical service for policymakers and leaders globally.

Ending population growth alone will not secure a world in which humanity lives in harmony with nature, but it is a crucial component for reversing the current trends of deteriorating biodiversity, accelerating climate change and escalating insecurity of human communities. Yet population remains a neglected element in public policy.

It is our conclusion that economic arguments will hold greater sway with policy makers. Hence, scoping out the feasibility of a new economics institute offering analysis and advice to policymakers globally. A key principle is that EDEI (name TBC) will not focus solely on developing nations or post-colonial nations – but look in both directions: developing countries (with their issues) and developed countries (with different issues).

NB - The proposed EDEI is not about funding or delivering SRHR family planning directly. That is the role, area of expertise, and responsibility of other agencies and national governments. 

Person Specification

Essential

• Experience (paid or voluntary) of research project management or project management assistance, public affairs/international affairs and/or the charity/NGO sector.
• Educated to degree level ideally in relevant discipline (e.g. economics, development, environment, international affairs, politics, studies).
• Self-reliant, resourceful, able to sustain motivation and work programme to delivery.
• Excellent communications skills, high standard of written and spoken English.
• Strong organisational, administrative and IT skills - with experience of Google Drive, Zoom, Microsoft applications.

Desirable

• Experience of relationship management with external stakeholders and strong communication and relationship management abilities.
• Knowledge of, interest in population, environment and/or development issues.
• Commitment to Population Matters’ vision, mission and values.

[1] By ‘virtual’, we mean not having an actual, permanent physical presence in terms of office space with a name on the door, or a registered legal identity. EDEI would be hosted and overseen by PM, most likely with a small secretariat/admin centre residing within the PM operational staff team. EDEI is intended to be able to draw on a range of external experts and bring those into particular projects as appropriate to the need and scale of the project.

[2]Population Matters is a United Kingdom-based charity focused on the impact of human populations on global environmental sustainability. 

Application procedures:

Please send in a CV and 1500 words max written submission as to how your interests/experience/skills qualify you for delivering the brief.

Shortlisted candidates will be followed up with a video meeting/interview.

The successful candidate will report to and be overseen by the Director, Robin Maynard.

Support Coordinator

This is an exciting home based opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service based in Calderdale.

Position: Stroke Association Support Coordinator

Location: Home Based in Calderdale with regular travel across the service area

Hours: 30 hours per week

Salary: Circa £19,800 per annum

Contract: Our services are contracted; we currently have funding for this contract until 31 March 2022

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, season ticket loan, Eye Care vouchers, Long Service Award, Cycle2Work scheme, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 24th January 2021

Interview Date: 5th February 2021

Due to the Covid-19 pandemic interviews may be held via video conferencing. Please let us know if this will present any challenges when you email your application

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

A key part of the role will be to recruit, train and manage a team of volunteers, to support service users and the delivery of the service.

Reporting to the Stroke Association Support Manager, the Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support clients to make informed lifestyle changes which will help them to prevent further strokes
• Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

About You

The post holder will have experience/background in:

• A caring profession ideally with experience of supporting people with disabilities.
• Setting up and running support groups.
• Excellent IT skills to enable you to capture your work on a database and provide support through virtual means as required.
• You will be organised and able to work independently, to manage your priorities to deliver a quality service. 
• Demonstrate a flexible approach to your role.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

You must have the right to work in the U.K to fulfil this role.

In return…

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke and to raise stroke awareness in the local population. We offer a host of amazing benefits and flexible working options, with opportunities to progress your career.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there. We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives. Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice.

Bristol, Birmingham or Sheffield or Home Working considered

Closing date: 31st January 2021 at 11.30pm

Do you have experience of planning and delivering involvement, volunteering or research activities and liaising with external agencies, partners and professionals, possibly in a housing or homelessness context? Then join Shelter as an Involvement Coordinator and you could soon be playing an exciting and diverse role within a new project aimed at developing our approach to women's centred services.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change with individuals, in communities, across society and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Women are being increasingly and disproportionately impacted by the housing crisis. This has led Shelter to develop a new strategic priority to ensure that all our housing advice services are designed with a clear understanding of how a women's gender affects their housing problems and the kind of support they need as a result. We're spearheading this transformation by developing services in three locations, which are designed by women with lived experience and local partner agencies, and directed at helping homeless and poorly housed women. We have secured National Lottery funding, initially for 6 months, to carry out this work.

About the Role
Under the direction of a Project Manager, you'll be responsible for recruiting Peer Research Volunteers with lived experience and training and supporting them to conduct research in their local communities. Research will involve talking to women about local need and barriers to accessing support, with the aim of designing services to help them. This will involve engaging, supporting and developing people involved, to actively engage them in the project and ensure that the project is coproduced. The work will be carried out in three key locations and your challenge will be to represent the voices of people with lived experience in service design discussions and see that the language used in documentation and proposals is appropriate to the issues women face. Along the way, you'll also work with a variety of stakeholders to support and encourage involvement through various means and make sure opportunities are available for all to be involved.

About you
Personal experience of homelessness or poor housing and an understanding of how these issues have affected you would be an advantage. You’ll need to be dynamic and have experience of working with people who have direct experience of homelessness or poor housing, or similar issues. You'll also need a proven ability to use different methods to encourage participation and help those involved meet their potential. Adept at networking and information gathering, you have the excellent all-round communication and interpersonal skills it takes to work closely with an Involvement Team and other internal stakeholders. And, because your workload will be varied and demanding, you'll need excellent skills in prioritising, organising and boundary setting and a willingness to travel regularly between Sheffield, Bristol and Birmingham to get the job done.

Due to the specific requirements of the role we are only considering applications from women for this role. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our Women's Centred Services team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Exciting new opportunity to be part of a dynamic team who are passionate about improving children's life chances through reading for pleasure. You will be managing and growing our wonderful team of volunteers, the backbone of what we do.

Please note: we will be interviewing throughout January, so apply as soon as possible to avoid disappointment. 

About Doorstep Library

Here at Doorstep Library we believe in the power of words to take you places. We are a not-for-profit community organisation dedicated to bringing the gift of books and the joy of reading into the homes of families who need our support. Our Home and Online Reading Volunteers go into homes in disadvantaged areas across London, to inspire a love of books, of stories and storytelling, and to instil a lifelong passion for reading.

Equipped with a reading stool and a supply of books, our volunteers are right on the doorstep,

ready to use books to fuel children’s natural love of stories, fire their imaginations, and encourage their appreciation of reading. Our goal is to help each child develop the self-confidence and essential skills they need to access all the opportunities that will come their way in life. Whether in person, or online, we are there to support children and families who need us most. 

The organisation has gone from strength to strength. Now in our 10th year we will shortly be expanding into our fourth London borough and launching our new Online Reading Corner – bringing our unique service to even more families. 

About the role

We are looking for a Volunteer Recruitment Officer to report to the Programme Manager. This full-time role will support the delivery of our Programmes strategy, working closely with the Project Coordinators and the Marketing team.

You will be truly passionate about the work that we do to support children and families in disadvantaged areas of London. As part of our expansion we are currently setting up new on-the-ground projects and launching our brand new online reading service. We are also in the process of launching a new website, which features a Family Resources area and a new members’ area for Volunteers. To enable us to meet the needs of more families we need to recruit new volunteers for both our Online and our Home Reading Volunteer services.

You will be a highly organised people-person, responsible for recruiting, training and managing the day-to-day needs of our growing team of volunteers. You will also work closely with the marketing team to monitor and manage our volunteer recruitment spaces, as well as overseeing broader communications with our volunteers.

You will bring excellent communication skills and the ability to inspire others about our work.  With outstanding interpersonal skills you will have the ability to forge new relationships and you’ll thrive on helping us to build a team of committed and passionate volunteers. 

It is also a requirement of this role that you become a weekly Doorstep Library Home and/or Online Reading Volunteer so that you can support the needs of our volunteers with an in-depth understanding of our volunteering process. (This will involve working until 7pm once a week during term-time.)

Please download the full Job Description and Application form, attached to this advert or on our website. 

LawWorks (the Solicitors Pro Bono Group) is a charity which enables access to justice by encouraging and supporting legal pro bono in England and Wales. We work primarily with solicitors, law schools and law students, and other legal and non-legal volunteers and organisations.

Project Officer (Legal Advice and Technology) - 6 months (full or part-time)

£26,000 (annual full-time equivalent)

This is an opportunity to work with charities and not-for-profit organisations in utilising software to help people to access free legal support.

The software helps staff and volunteers to identify a legal issue, and collects relevant information available electronically for a lawyer or legal adviser. The tool was initially piloted by a charity called The Jeanie Project and developed and supported by Kim Technologies.

You will be working directly with charities and other organisations, supporting their staff and volunteers in making best use of the toll and tailoring it to best support the users (full training will be provided). We are looking for someone with good interpersonal skills and an interest and ability in using web-based systems (programming skills are not required).

Funding has been received from the National Lottery Community Fund for this six-month project role. Unfortunately, it is not possible to commit to a longer contract, but further funding will be sought.

LawWorks is currently recruiting to a new role of Head of Digital Platforms and Projects, to oversee and line manage this and other digital and online projects supported by LawWorks.

Essential requirements for the Project Office role include:

• Previous experience with a customer service, mentoring or training role (preferably involving technology).
• Good IT skills and computer literacy with experience of using web-based platforms.
• Good organisational and project management skills.
• Ability to communicate effectively with a wide range of people in a professional manner, face to face (including using online platforms, by telephone and in writing.

LawWorks is a relatively small organisation with 21 staff, including staff based in Wales and in the English regions. We are a busy and (for our size) complex charity, with a friendly team, a positive ethos, and a commitment to ensuring that LawWorks is a strong and efficient organisation and a great place to work.

More information about the role and how to apply is available on the LawWorks website via the button below.

The deadline for applications is 4.00pm on Wednesday 3rd February. 

LawWorks is an equal opportunities employer. We encourage applications irrespective of race, religion, gender, sexual orientation, disability or age.

We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise on an NHS-funded advice project now in its sixth year. The core function of this role is to be the public-facing first point of contact for callers to the advice service, offering tier one information and supporting the tier two specialist advice team. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing information, advice or administration role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.

The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package. The nature of this role demands complete confidentiality and flexibility with regard to the needs of the business and its clients. This is a salaried role and some unsocial hours may be expected.

Hours: 20-25 hours p/w (flexible)

Salary: £11.00 per hour plus performance-related bonus and excellent benefits package

Contract Type: Permanent

Location: Negotiable depending on location - either office based or home based with periodic travel to Head Office in Oxfordshire

Background Information

NHS Continuing Healthcare is the name given to a package of health care that some people need to receive as a result of a disability, accident or illness. Individuals who are assessed as eligible for NHS Continuing Healthcare will have the full cost of their care and accommodation funded by the NHS.

Beacon operates an ethical business model which places the client at the heart of the process and aims to achieve the best possible outcome for our clients through robust and non-confrontational engagement with CCGs. Our team of advisers and caseworkers have established a strong reputation for their thorough understanding of the eligibility criteria and key principles, combining excellent client engagement with high-quality case representation. In seven years we have supported over 30,000 people and achieved a consistently high quality score from our clients.

The Project

For the past six years Beacon has been commissioned by NHS England to deliver the first national specialist NHS Continuing Healthcare information and advice service. The service delivers in two specific areas:

• Remote verbal or written advice surgeries: time-limited specialist advice delivered via telephone, Teams and email
• Literature in the form of comprehensive information guides provided via post and across digital access points

The service is open to anybody in England at any stage of the continuing healthcare journey or in the long-term care system. Clients and service-users will be entitled to receive a copy of Beacon’s literature in the format they find most accessible, and up to ninety minutes of remote (verbal or written) advice.

Remote verbal information and advice will be provided on any area within the scope of the National Framework for NHS Continuing Healthcare and NHS Funded Nursing Care (2007, 2009, 2012 and 2018 editions), and related guidance, and on the topics covered by the Navigational Toolkit.

The role of the Information Officer will be to deliver accurate tier one information to clients which helps them to understand what NHS continuing healthcare is, how to apply for it and what to do if they want to challenge the outcome of their assessment. You will also be expected to schedule tier two advice sessions with our specialist advice team for individuals who require an-depth consultation.

Please note that whilst prior knowledge of the NHS continuing healthcare criteria and assessment procedures is desirable, it is not necessary to have this knowledge and full training will be provided. We are looking for candidates with the right skills and personal attributes as listed in the Person Specification.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

To apply please follow the steps in "How to Apply" above.

Hammersmith, Fulham, Ealing & Hounslow Mind provides mental health services in the boroughs. We are looking for an enthusiastic, passionate and hardworking individual to joining our Adult Services Team.

The Role

An opportunity has arisen within with the Ealing Advice Service (EAS) to provide advice, information, and guidance to adults living with a mental health problem.

We’re looking for an experienced Mental Health Advice Caseworker to provide advice and guidance to adults living with mental health problems in the borough of Ealing on practical issues such as welfare benefits, housing, financial issues (including debt), and employment, as well as supporting clients in accessing numerous community services.

The successful candidate will support colleagues on the Ealing Advice Service (EAS) team with enquiries relating to mental health. The Ealing Advice Service (EAS) is a consortium of charity sector organisations, working in partnership to provide advice and guidance to a range of clients with various support needs.

The Mental Health Advice Caseworker will be working from home during the pandemic. However once the pandemic is over, the candidate will be based at the HFEH Mind office in Ealing for approximately three days per week. For the remainder of their time, they will be based across the borough of Ealing at different sites within the community. 

You should have excellent negotiation skills, as well as knowledge of the local area and its population (or a willingness to learn). You must be able to empathise with service users, whilst giving impartial advice in a non-judgmental way. You must be able to demonstrate your effectiveness as an adviser and be comfortable dealing with complex cases with minimum supervision. As the role is focused on providing advice to clients with mental health needs, you should be confident, patient and able to deliver supportive advice in a manner that is easily understood. 

This is a rare opportunity to join a growing and lively charity, where your ideas and contributions will be highly valued and your professional development supported. It is an extremely exciting time to join an organisation with big ambitions to further support those living with mental health problems in West London.
 

This is a fixed term contract for 35 hours per week until 31st March 2023(contract renewal dependent on performance and funding).

Post is subject to an enhanced DBS check

Please apply by sending your completed application form.