Advisor And Volunteer Coordinator Jobs in Home Based

Helpline Advisor

We currently have an opportunity for Initial Support Agents (known internally as Triage & Early Intervention Officers) to join the team based at Ingatestone, Essex.  These roles are full time working shifts 8am to 4pm or 9am to 5pm Monday to Friday with the option of hybrid working.

We currently have both permanent and fixed term contracts (to March 2026) available and are interested in hearing from candidates looking for both full or part-time roles.  Please state in your application if you are looking for full or part time hours.

Position: 5475 Triage and Early Intervention Officer

Location: Essex/hybrid

Hours: Full and Part Time roles available . 8am to 4pm/9am to 5pm Monday to Friday

Contract: Permanent

Salary: £23,500.00 per annum pro rata

Closing Date: 22nd April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.

The Role

You will be supporting people on the telephone, by text or email from a variety of different backgrounds, all with different experiences.  No two days are the same and you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. 

These roles are based in the Essex office in Ingatestone. There may be an option for hybrid working between home and the office. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development. Working pattern will be either 8am to 4pm Monday to Friday or 9am to 5pm Monday to Friday.

About You

Previous experience is not required as you will receive robust training prior to working directly with clients.  However, you will need to have excellent telephone and IT skills as you are required to use a database and undertake all administrative and reporting requirements. You will receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts
• Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.

Please note this role is being advertised by NFP People on behalf of our client.

Senior Helpline Advisor

Do you want to make a difference every day? Do you have resilience and adaptability?  Can you work effectively with a focus on ensuring children and young people receive the right support to cope and recover from trauma they have experienced?

If yes, then we'd love to hear from you as we have an exciting opportunity to join the Pan London Children and Young People's Service as a Senior Helpline Advisor (known internally as a Senior Triage and Early Interventions Officer)

In this role you will provide immediate and short term intervention via the telephone to children and young people impacted by crime and manage a small Triage team.

Position: 5511 Senior Helpline Advisor (internal title Senior Triage and Early Interventions Officer- Children and Young People)

Location: London/hybrid

Hours: Full-time, 37.5 hours. Monday- Friday, working on a shift pattern of 9am-5pm / 10am-6pm / 11am-7pm (Flexible working available)

Contract: Fixed term until 16th January 2025

Salary: Up to £28,300 per annum (includes FTE £24,500 per annum plus £2,800 per annum London Weighting Allowance and up to £1,000 per annum Line Manager Allowance).

Closing Date: 30th April 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.

The Role

As a Senior Triage Officer - Children and Young people’s Service, you will be:

• Managing a team delivering initial telephone-based support and an effective triage service to those affected by crime
• Responsible for line managing a team including recruitment, performance management and monitoring, support and guidance
• Act as the first point of contact for clients referred in to the service, ensuring that comprehensive impact and risks assessments are completed and a tailored response to each client’s needs is provided.
• Accountable for the performance of the team including maintaining performance information, using outcomes to identify effective practice and ensuring compliance with national standards, codes of practice and all legislative requirements
• Be the point of escalation for complex and sensitive cases and queries, whilst providing support, advice and guidance to the team
• Managing and monitoring workloads across the team, promoting effective communication channels to ensure best practice

About You

You will need to have the following essential skills:

• The ability to undertake impact and risks assessments and identify appropriate support
• Excellent telephone and IT skills required to use a database and undertake all administrative and reporting requirements
• Experience of safeguarding issues and legislation relating to both child protection and vulnerable adults
• Knowledge and understanding of the impact of crime on those who experience it, a working knowledge of the criminal justice system
• Ability to work independently and as part of a team, sharing, coaching others.
• Good communication skills, both verbally & written and ability to demonstrate empathy

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment and leisure discounts - Access to our financial wellbeing hub and salary deducted finance
• Employee assistance programme and wellbeing support
• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Early Interventions, Early Interventions Officer, Early Interventions Coordinator, Early Interventions Assistant, Social Care, Victim Support, Case Worker, Triage and Early Interventions, Social Care, Social Welfare, Crime, Criminal Justice, Helpline, Call Centre, Customer Service, Advice Line.

Please note this role is being advertised by NFP People on behalf of our client.

We have an exciting opportunity for a a Multi Agency Risk Reduction and Coordination (MARRAC) Independent Domestic Violence Advisor (IDVA) to join a multi agency team at Accrington working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at Accrington. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. As a MARRAC Coordinator you will:

• Work with the MARRAC Team Leader & partner agencies to contribute/support the initial assessment process
• Review internal systems to check if victims are known or open to internal services
• Provide any updates; follow up calls including immediate safety & support needs for the victims & their children
• Attend MARRAC meetings to present the voice of the victim
• Contribute towards interventions, helping to design a multi agency safety plan to protect victims
• Complete actions & signpost to other agencies /community groups
• Contribute to review discussions on closure to MARRAC
• Maintain accurate & confidential case management records

You will need:

• experience of working with high risk victims of domestic abuse & ideally hold an IDVA accreditation
• a comprehensive understanding of domestic abuse & the impact on victims and their children.
• knowledge of risk assessment, safety planning & risk management for victims and their children.
• an understanding of Safeguarding & the legal responsibilities surrounding this
• theoretical, practical and procedural knowledge of civil & criminal justice remedies for victims and their children.
• experience of partnership working
• good organisational skills, able to prioritise effectively
• strong crisis management skills, able to deal with difficult situations
• good communication, negotiation and advisory skills, both written & verbal
• IT skills, able to use Microsoft Office & Case Management Systems

Please note that this is a new role and the Job Description and Person Specification is under review so may differ slightly from the one attached.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a a Multi Agency Risk Reduction and Coordination (MARRAC) Independent Domestic Violence Advisor (IDVA) to join a multi agency team at Accrington working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based at Accrington. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. As a MARRAC Coordinator you will:

• Work with the MARRAC Team Leader and partner agencies to contribute/support the initial assessment process
• Check internal systems to check if victims are known or open to internal services
• Provide any updates; follow up calls including immediate safety & support needs for the victims
• Attend MARRAC meetings to present the voice of the victim
• Contribute towards interventions, helping to design a multi agency safety plan to protect victims
• Complete actions & signpost to other agencies /community groups
• Contribute to review discussions on closure to MARRAC
• Maintain accurate & confidential case management records

You will need:

• experience of working with high risk victims of domestic abuse & ideally hold an IDVA accreditation
• comprehensive understanding of domestic abuse & the impact on victims
• knowledge of risk assessment, safety planning & risk management
• an understand Safeguarding, & the legal responsibilities around these
• theoretical, practical and procedural knowledge of civil and criminal justice remedies
• experience of partnership working
• good organisational skills, able to prioritise effectively
• strong crisis management skills, able to deal with difficult situations
• good communication, negotiation and advisory skills, both written and verbal
• IT skills, able to use Microsoft Office & Case Management systems

Please note that this is a new role and the Job Description and Person Specification is under review so may differ slightly rom the one attached.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Closing Date: 5th April 2024. 
 
Location: Community Based in the London Borough of Hounslow, flexible within North-West London with some homeworking elements. 
 
Salary: £22,789 - £24,177, Home working and London Allowance (FTE) to be Pro Rata'd for 21 hours. 
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

This role is part of our London Borough of Hounslow team, reporting to the Local Services Manager, working alongside an experienced team of Dementia Advisers and supported by Volunteers. Volunteer role management is a key responsibility.

You will co-ordinate, organise and facilitate the successful and safe provision of our services that are delivered in a group setting, including Singing for the Brain, Dementia Cafés and Peer Support Groups, across the Borough.  

Our service delivery is both virtual and face to face, with a strong emphasis on community outreach and engagement. We particularly welcome applications from people who are representative of the communities we serve.

This is a home-based role, with frequent travel to community venues within the Borough. Expenses are paid for travel.  

About you

This is a very rewarding front-line role that makes a real difference to the lives of people living with dementia. You will be working across a large and diverse community and will have the ability to communicate well with a wide variety of people and adapt to different settings.

- We are looking for someone with strong communication skills who will help us to expand our reach and hold relationships with internal and external stakeholders.
- You will need to demonstrate an understanding of dementia and the impact that it has on people’s lives. You will have the confidence to work independently, facilitating groups of people in community settings and managing volunteers. 
- Experience of supporting similar groups, leading and co-ordinating person-centred engagement and activities, is highly desirable. The ability to travel independently within the Borough is essential.  

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

All parts of the Church will need to raise funds to implement this net zero plan. In 2024 and 2025, the Church of England is testing and piloting a range of approaches to help churches fundraise for projects. Our feasibility study identified that statutory sources of funding, currently under-accessed will be a new area of opportunity for churches, schools and housing to access.

The Giving Directorate is leading on the strategy to coordinate and support the plans being developed by our dioceses, churches, cathedrals, schools, and departments. In addition, The Giving Directorate and NetZero Programme Team will be engaging with funders at a national level to secure investment for projects.

Job Summary:

As Net Zero Carbon Statutory Fundraising Coordinator, you will work in The Giving Directorate and operate across the whole Church with a focus on supporting parishes and dioceses to access statutory funds. You will share your knowledge and insight to support with identifying, researching and applying to funding from a range of government sources. You will develop and maintain resources, guidance and training and help share best practice across the country, as well as working with regional fundraisers. With a range of projects and fundraising initiatives, the post holder will work collaboratively within The Giving Directorate and with the Net Zero Programme Team, with diocesan colleagues and with church volunteers.

For an informal conversation about the role, please email the National Fundraising Advisor .

The role:

Main responsibilities

• Develop a national plan to secure statutory funding at parish and diocesan level
• Acting as a central point of coordination between the schools, housing and parish fundraising workstreams to oversee statutory funding
• Working specifically with the Regional Fundraising Officer in the north west cluster of dioceses to identify and support applications to statutory funding sources by parishes
• Working with Net Zero Implementation Manager to support statutory funding applications for clergy housing
• Building capacity in dioceses to support senior staff (incl. Bishops) to use their networks to identify relevant statutory funding opportunities (e.g. mayors, local council leadership, police and crime commissioners etc)
• Supporting dioceses to think creatively about packaging projects up a) between parishes, b) between parishes, schools and clergy housing, c) across deaneries.
• Leading consortia of dioceses to apply for funding if available and supporting applications
• Building a hub of best practice and shared learning which will include designing and delivering training to staff and volunteers at all levels
• Sharing statutory funding opportunities across the Church of England, Net Zero Carbon, Giving, and Fundraising networks and with Cathedrals

The ideal candidate:

To be successful, you will need experience of securing statutory funding for projects and of other aspects of fundraising. You will need to be a very strong self-motivator and initiator as the job requires an ability to work across a wide geographical area on a diverse range of projects. Experience managing projects would also be useful. You will be an excellent trainer and communicator.

Due to the specialist nature of the roles within The Giving Directorate, training will be provided to successful candidates to enable them to carry out their role confidently.

Qualifications

• Educated to degree level, or equivalent/relevant experience.
• Membership of the Chartered Institute of Fundraising

Experience

Essential:

• Experience in securing funding from statutory funders
• Success in securing five and six-figure gifts
• Experience of other types of grants and trust fundraising in a paid capacity
• Experience of working successfully in multi-disciplinary teams across departments in a complex organisation.
• Influencing others through communication and strong leadership skills

Desirable:

• Experience of working within the Church sector, either in a paid or voluntary capacity, ideally in relation to giving, fundraising, or church finances.
• Experience working in the environment/low-carbon/sustainability sector.

Competencies Required

• Ability to motivate others to apply for statutory funding and maximise the funds they raise through training, coaching and mentoring, including volunteers and paid fundraisers.
• Effective written and oral communication, including strong attention to detail to write high-quality applications, proposals and presentations.
• Ability to manage time effectively, prioritising tasks and ensuring deadlines are met
• Strong analytical and data management skills.
• Excellent written and verbal communication skills and the ability to establish positive relationships at all levels.
• Ability to manage time effectively, prioritising tasks and ensuring deadlines are met whilst maintaining attention to detail.
• Strong administrative skills, including knowledge and experience of using Microsoft Office effectively.
• An ethical approach, with practice that is entirely consistent with the Christian faith and abides by all relevant legislation (including the Code of Fundraising Practice).
• Good at working within a diverse and dispersed team as The Giving Directorate are based across the country.

Previous Applicants need not apply. 

Role Purpose

To fulfil its Programme Strategy 2022-2027, ShelterBox’s programming will be guided by two Shelter Technical leads, one with a greater focus on emergency response and one with a greater focus on transitional and durable shelters and WASH. The two positions - working in close coordination and collaboration - will collaborate with the Programme Quality and Programme Delivery teams, to maximise the quality of ShelterBox’s programming in alignment with our renewed mission, vision, and strategy, under the leadership of the Head of Programme Quality.

Duties will include but not be limited to:

• Provide technical input into shelter and WASH project design and development, ensuring that shelter technical standards are documented in project sheltering strategies and tools, and that these standards are adhered to throughout the project cycle.
• Continually assess ShelterBox’s technical strengths and areas for improvement, identify approaches to addressing areas for improvement and work with relevant colleagues to put these into action.
• Provide technical advice and assistance to needs assessment, project design and delivery, including through participating in project design, reviewing concept notes/proposals and presence in-country where this is necessary to support the quality of high priority activities.
• Support partners technical shelter knowledge and capacity development, ensuring that their activities are aligned with organisational and global humanitarian standards.
• Ensure that shelter projects consider priority cross-cutting issues such as, environment, housing land and property rights, protection, gender and inclusion, and safety; and that site activities comply with appropriate local, national, and international standards and regulations.
• Support to market assessments to identify existing capacities and resources that can be leveraged to support self-recovery in shelter programming.
• Provide technical support and advice to emergency preparedness planning.
• Work with Heads of Department in International Programmes to identify technical capacity building/training needs of programme staff and ShelterBox Response Team volunteers, and work with the Learning & Development team to develop approaches to meeting these needs.
• Support the Programme Delivery team (Emergencies and Regional Programmes) to assess technical capacity of partners. Develop and deliver and/or facilitate access to shelter and WASH technical capacity building opportunities for our partners as appropriate and work with the Learning & Development team to develop approaches to meeting training needs.
• Represent ShelterBox in the Global Shelter Cluster and other relevant global shelter technical fora, networks, and coordination mechanisms. Facilitate participation of other representatives of ShelterBox in technical/sector fora as appropriate.
• Build and maintain effective working relationships with technical shelter leads in peer organisations.
• Act as technical focal point for existing strategic global/regional partnerships and support the Director and Deputy Director of International Programmes and the Partnerships Manager to build and maintain new strategic relationships with other shelter actors (not including Rotary).
• Engage with sector networks and resources to maintain relationships and awareness of sector trends, learning and recommended practice. Identify potential opportunities and significant improvements in the way we work.
• Proactively analyse and make recommendations on how emerging global and sector trends, developments and research might potentially affect current policy and practices.
• Support development of a Research Strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
• Build links and collaborate with relevant sector organisations, communities of practice and academic institutions to build strategically appropriate research agenda.
• Engage professional partners (organisations, individuals, and communities of practice) to both obtain and cascade learning opportunities.
• Promote and actively support an organisational learning culture. Communicate knowledge and learning related to product, process, and approach. Work with the Impact & Accountability Lead to ensure that ShelterBox has robust systems in place for technical knowledge management and knowledge sharing. Ensure relevant programme and wider staff are aware of key sector trends and recommended practice as appropriate.
• Work in collaboration with the Sustainability Manager to ensure that project design and implementation considers sustainability, including, but not limited to, utilising local resources where this makes sense and in reducing plastic and emissions in our programming.
• Work in collaboration with Sustainability Manager and Supply Chain to research, test, develop and implement more sustainable alternatives to our shelter offering.
• Support the development of a research strategy and ensure accompanying work plans to make the most of opportunity for improvement, innovation, and development. Include consideration of aid items, approaches, and agreed organisational learnings.
• Accurately and accessibly present ideas, findings, recommendations, and changes as appropriate to the audience to support organisational awareness, decision making, sector voice, and income generation.
• Work away from home, this may be UK or overseas training or deployment to disaster affected areas. Whilst you are unlikely to respond for more than six weeks at any one time, you may be required to deploy for up to 40% of your time in any calendar year.

Other responsibilities

• Any other duties as required which are deemed appropriate to the level and grade of the post.

Young Healthwatch supports young people aged 8-18 and up to 25 for vulnerable groups, to influence services in the Wakefield District through Young Lives, Healthwatch, and partners.

You will have at least 2 years of experience working directly with children and young people, with a proven ability to involve young people from diverse backgrounds in decision-making.

You will play a key role as Young Healthwatch Coordinator in a job share capacity to undertake the co-ordination of Young Healthwatch activities.

You will be responsible for the development of Young Healthwatch Engagement and Activity Programme for children and young people (8–25-year-old), ensuring they are supported to carry out their roles within Healthwatch.

We are looking for a flexible and creative hands on professional, who is versatile, well organised, positive and motivated. You will have experience of participation activities appropriate to children of different age groups, including children with Special Education Needs and disabilities, be values driven and committed to supporting children and young people.

Young Lives Consortium is a membership organisation supporting Voluntary, Community, Faith and Social Enterprise organisations and groups who work with children, young people and families across the Wakefield District. By working together, we achieve more, progress faster and deliver better services.  Our current services include consultancy, training, support, project management, information, guidance and best practice support, our vision is to ensure those working with Children, Young People and Families achieve their goals through incorporating best practice.

In return we offer, a role for you to grow and develop, opportunity for training and development within the role, a competitive salary, an amazing environment to work in, within a fun, committed and hard-working team.  With people who enjoy going to work every day!! 

Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.

The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.

When joining Urban Saints, you’ll enjoy benefits including:

• 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
• Pension scheme: we contribute 6% to the Urban Saints pension scheme.
• Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
• Homeworking allowance.
• Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.

The role

As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.

We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.

Who are we looking for?

The successful candidate will have a minimum of 2 years’ experience of working within a similar role.

A keen interest in or a knowledge/experience of charitable support provision is essential.

We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.

Who are we?

Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia. 

We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness. 

We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors. 

Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.

Myaware supports people with myasthenia and their families.  We campaign for better medical services for people with myasthenia and work to inform medical professionals. 

The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK. 

Benefits

• Generous holiday allowance
• Perkbox account (global benefits and rewards platform)
• Group Life Assurance after 6 months of service 
• NEST workplace pension scheme
• Investment in your personal and professional development

Location: Leicester
Contract Type: Permanent
Job Type: Part time, 18.75 hours per week
Salary: £26,775 per annum FTE (£13,387.50 actual earnings)
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme

Closing Date: 23-04-2024

Are you looking to progress or start your career in the criminal justice sector? Are you motivated by delivering services that have a positive impact on people's lives? A great opportunity has arisen within Pact's new community-based service which supports people with convictions to improve their personal wellbeing and strengthen family relationships.

One-to-one support is core to the service including building trust and undertaking and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and activities responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key.

About You:

To be successful in this role you will ideally be knowledgeable of the criminal justice system and have an awareness of the impact of custody on prisoners and on their children and families. You will lead and deliver a service that ensures prisoners, their children, carers and other relatives have access to appropriate advice, guidance, learning opportunities, care and support to better enable them to maintain or enhance positive relationships

In addition, you will possess excellent organisational skills, excellent communication skills and work in a challenging environment whilst remaining calm. Furthermore, you will act as a role model for volunteers and an ambassador for Pact, conducting yourself professionally at all times, with high standards of personal integrity and accountability. Furthermore, you will have the skills to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

You may also have experience in the following: Family Support Worker, Reintegration Support Officer, Family Liaison Officer, Rehabilitation Support Worker, Community Reintegration Specialist, Family Engagement Coordinator, Family Wellbeing Advisor, Family Intervention Practitioner, Family Reintegration Advocate, Family Support Facilitator, etc.

REF-212 835

Location: Peterborough
Contract Type: Permanent
Job Type: Part time, 18.75 hours per week
Salary: £26,775 per annum FTE (£13,387.50 actual earnings)
Benefits: Cycle to Work Scheme, Life Assurance, Season Ticket Loan, EAP Scheme

Closing Date: 23-04-2024

Are you looking to progress or start your career in the criminal justice sector? Are you motivated by delivering services that have a positive impact on people's lives? A great opportunity has arisen within Pact's new community-based service which supports people with convictions to improve their personal wellbeing and strengthen family relationships.

One-to-one support is core to the service including building trust and undertaking and interventions that meet the needs of each individual. You will also deliver group sessions and workshops to support the development of skills and strategies such as communication, resilience, negotiation and assertiveness skills; confident and activities responsible parenting behaviours and positive coping strategies. You will be responsible for working towards service delivery targets and providing information to evidence outcomes achieved. Working with other professionals in partnership delivery will also be key.

About You:

To be successful in this role you will ideally be knowledgeable of the criminal justice system and have an awareness of the impact of custody on prisoners and on their children and families. You will lead and deliver a service that ensures prisoners, their children, carers and other relatives have access to appropriate advice, guidance, learning opportunities, care and support to better enable them to maintain or enhance positive relationships

In addition, you will possess excellent organisational skills, excellent communication skills and work in a challenging environment whilst remaining calm. Furthermore, you will act as a role model for volunteers and an ambassador for Pact, conducting yourself professionally at all times, with high standards of personal integrity and accountability. Furthermore, you will have the skills to advocate for families dealing with imprisonment, promoting their human rights and ensuring their needs are considered, and views are heard at all levels.

What we offer:

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

How to apply:

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the `apply now` button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment).

This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.

You may also have experience in the following: Family Support Worker, Reintegration Support Officer, Family Liaison Officer, Rehabilitation Support Worker, Community Reintegration Specialist, Family Engagement Coordinator, Family Wellbeing Advisor, Family Intervention Practitioner, Family Reintegration Advocate, Family Support Facilitator, etc.

REF-212 837

Head Of Finance

Hours: 22.5 hours per week

Location: Brightspace, Ipswich or Kirkley Centre, Lowestoft

Term: Permanent

Salary: £46,000 FTE - £27,600 Actual Per Annum

Start Date: As soon as possible

About us

Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.

Our values of collaborative, enabling, person centred, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.

About you:

As the Head of Finance you will lead the day to day operational function of the finance team and provide strategic support to the senior management team and trustees.  The role will directly report to the Chief Executive and is a great opportunity for an individual looking to further develop their career.

You will be a qualified finance professional who has experience of working at a senior finance level with drive and enthusiasm to further develop and implement effective finance systems and processes. You will have a crucial role in continuing the success of the organisation and be able to prepare high quality reliable and timely management information to the Executive and Board of Trustees.   Ideally you will have a good understanding of charity accounting and regulation as well as compliance and governance within charitable organisations. You will have strong leadership skills to motivate and develop the small final finance team, helping individuals to fulfil their potential.

We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.

We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post. 

If you wish to understand more about the role please contact Hannah Reid, Chief Executive.

What we offer

You will work within a reputable charity which offers its employees benefits which include:

• Blended working where role allows

• Flexible working options to support work/life balance

• 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays

• Up to 4% matched pension contribution

• 2 days pro rata volunteering days to support volunteering in Suffolk

• Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities

• Company Sick Pay Scheme

• Continued Professional Development for job related development

• Family Friendly policies and practices

• Tailored induction

For more information, please visit our website for a copy of our application pack. 

Closing date: 9.00am Friday 10th May 2024.

Interviews will take place week commencing: 13th and 20th May 2024

 

LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker) 

• Across London boroughs 

• £200 per 2hour workshop 

• Sessional 

• Available for a minimum of one delivery per month, pending workshop demands

 

About LMK

Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships. 

Using film and guided discussions, our workshop leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse and inspire them to enjoy healthy, fulfilling relationships.  We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment. 

LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.

Job Description 

LMK is looking for passionate and organised educators (LMK Leaders) to run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable, workshops you will help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe. 

The minimum hours required per workshop is 3 hrs. This includes arriving 30 minutes before delivery, 1.5 to 2 hrs delivery and then remaining back 10 minutes and being accessible to young people who would like further information or a one-to-one conversation, surrounding the subject of relationships.

There is also 30 minutes admin, which is usually completed off-site, such as inputting student surveys and a Leader survey.

 

Responsibilities 

• Always adhere to LMK and partner safeguarding practices and procedures.

• Respond to comms (emails/WhatsApp) sent out by LMK core team members, in a timely manner, to support planning and organising of sessions.

• Meet with co-facilitators to carry out pre-session planning, minimum two working days before delivery.

• Plan and deliver interactive LMK workshops in educational, sports and community settings in line with LMK delivery style and ethos.

• Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly. 

• Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.

• Complete reflective post session Leader surveys to support practice and programme development, after each workshop.

• Debrief with LMK’s Programme Manager and provide ongoing feedback about your sessions, through LMK’s reflective practice processes.

• Undertake relevant training associated with LMK’s work including but not restricted to child protection, safeguarding, violence against women and girls (VAWG).

• Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.

• Provide feedback and co-design training and educational resources on issues affecting young people and their relationships, including opportunities to share your knowledge and expertise at peer-to-peer learning sessions.

• Attend termly virtual Leader huddles to remain connected to peers and organisational values, mission, and purpose.

• Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK Newsletters and social media.

• Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.

• Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)

• Use your own networks to recruit new schools and youth groups into the programme.

• Drive forward our evaluation programme - collecting data, as well as providing on-going feedback to LMK.

Knowledge, Skills and Experience

• Extensive experience of teaching or working with young people (9 to 24 yrs old) in an educational, sports or community setting.

• Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum, of 12 and maximum of 30 participants.

• Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.

• A strong commitment to young people and knowledge and understanding of issues affecting their relationships.

• Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.

• Strong emotional intelligence and the ability to deliver sensitive information whilst treating young people’s concerns with respect.

• Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.

• Able to adapt and be flexible in workshops to get the best engagement from a range of participants. 

• Skilled at facilitating virtual workshops and working with a selection of online portals. 

 

Requirements 

• Entitled to work in the UK.

• Hold a DBS certificate or be willing to let us undertake a check on your behalf. 

• Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.

• Flexibility to work non-traditional, after-school and occasional weekend / holiday hours.

• Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.

LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.

LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.

We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.

 

You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy