The Money House is an award-winning financial literacy and independent living skills programme to prevent youth homelessness. The Money House (TMH) helps young people at the critical transition to independent living to manage their money, remain independent and achieve housing stability.

The Role

We are seeking a capable and proactive Training Assistant for The Money House (TMH) project. You will work within an organisation which consistently exceeds its targets and delivers significantly positive outcomes for young people.

Inclusivity
MyBnk is dedicated to building an inclusive culture and working environment that promotes a sense of safety and belonging for our staff to feel supported to achieve their potential.
We know there is further to go and so we have established an Anti-Racism Committee, which works with the wider MyBnk team to ensure that we are listening, learning and constantly evolving to root out and tackle racism in all its forms.

MyBnk will not discriminate either directly or indirectly on the grounds of race, nationality, ethnic origin, gender, marital status, pregnancy, age, disability, sexual orientation, gender reassignment, ethnicity, neurodiversity, cultural or religious beliefs. Reasonable adjustments to the recruitment process will be made to ensure that no applicant is disadvantaged because of their disability.

Closing date: 29th June 2021 at 11.30pm

Interview date:  w/c 12th July 2021

Are you an innovative, strategic and creative individual with considerable experience of working in a mobilisation, engagement, campaigns, communications or social marketing environment? Then join Shelter as a Campaigns Officer and you could soon be playing a key role at the heart of our movement to change housing in Britain.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Shelter was originally founded as a campaigning organisation in 1966 and campaigning remains at the heart of our work.    Thanks in part to our campaigning over the years, housing is now high on the public and political agenda. Next, we need to turn this into change that genuinely transforms people’s lives. Shelter is further developing its ability to inspire a movement to change housing in Britain with ambitious goals to increase the effectiveness of housing activism right across the country. Part of the job of our high-performing Campaigns team is to support and help to build that movement.

About the role

Your challenge? To lead on developing and delivering digital campaigning and online supporter communications, engagement and mobilisation activity, helping to build a movement for change. This will involve developing innovative supporter campaign ideas, using audience insight and understanding and working collaboratively to prepare project plans, develop effective messages and drive multi-disciplinary project teams to deliver successful campaigns.

You will assist in the coordination and delivery of Shelter’s offline campaigning activities and develop campaign narratives and write engaging copy for email webpages and other channels, while building strong relationships with key external stakeholders and undertaking testing, monitoring and evaluation of supporter campaigns to inform future campaigns are also essential aspects of the role.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

Digitally minded, strategic and data-driven you will, above all, need to be passionate about making a difference to one of the biggest social issues of our day – Britain’s housing emergency. You will have a proven track record in a mobilisation, engagement, campaigns, communications or social marketing environment and extensive experience of project management and digital campaigning or communication. An outstanding communicator, both verbal and written, with impressive interpersonal, relationship-building and organisational skills you will also have a taste for innovation and enjoy seizing opportunities as they arise to be part of timely, strategic and inspiring communications campaigns.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Flexible location with home working option (with regular travel to London)

Closing date: 28 June 2021 at 11.30 pm. Interviews: w/c 12 July 2021

Are you creative, flexible, diplomatic and assertive, with proven experience gained in a fundraising and/or direct marketing environment that’s given you a firm grasp of direct response across multiple channels and excellent project, product and campaign management skills? Then join Shelter as a Senior Direct Marketing Executive – Retention and you could soon be playing a pivotal at the heart of our Individual Giving team.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Part of a thriving Income Generation department, our Individual Giving team consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. This is your chance to be part of our success.

About the role
As a senior member of the team, you’ll help drive our Individual Giving (IG) and Retention strategies forward, work with teams in IG to increase lifetime value of cash, regular giving and lottery supporters and collaborate with peers and Heads of team. We’ll also rely on you to plan and manage key projects and exceptional fundraising campaigns with significant income and expenditure targets, focused on giving supporters more control of how they give, when we contact them and the content that will mean most to them. Making sure each campaign builds strong supporter relationships and long-term commitment by developing inspiring multi-channel integrated campaigns to create accurate, consistent and engaging experiences at every supporter touchpoint will be key. And, along the way, you’ll have ample opportunity to deliver audience-led new product and propositions that will engage and retain supporters in truly innovative ways.

About you

Excited about the chance to deliver outstanding supporter experiences and maximising income opportunities which will help more people and families secure a safe home, you excel in the analysis and intelligent use of complex data and developing new propositions and test strategies. You also have great influencing and negotiation skills, high levels of emotional intelligence and a flair for building positive working relationships quickly. What’s more, you’re adept at developing strategic testing plans and optimising campaigns and aren’t afraid to share your failures and successes. Utilising insight, including the motivations, interests and behaviours of supporters or customers to guide decisions, comes naturally to you too, plus you’re comfortable project managing multiple campaigns simultaneously and happy to regularly horizon scan and keep ahead of emerging trends.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Flexible location with home working option (with regular travel to London)

Closing date: 28 June 2021 at 11.30 pm. Interviews: w/c 5th July 2021

Are you results-driven and insight-led, with a proven track record gained working on projects and campaigns to retain and re-engage donors and/or customers across a range of direct marketing and digital channels? Then join Shelter as Direct Marketing Executive – Retention and you could soon be putting your skills and experience to excellent use at the heart of our Individual Giving team.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Part of a thriving Income Generation department, our Individual Giving team consists of three programmes - Supporter Acquisition, Direct Dialogue and Supporter Retention and Development. Together, we deliver a diverse programme of work with ambitious income targets that support our organisational strategy, across cash, regular giving and lottery products. We’ve grown quite a bit over the past few years and benefitted from both investment and opportunity for innovation. That’s resulted in us generating over £20m of unrestricted income every year. This is your chance to be part of our success.

About the role
This pivotal role will see you help deliver Individual Giving (IG) and Retention strategies, work with teams in IG to increase lifetime value of cash, regular giving and lottery supporters and collaborate with peers and Heads of team. You’ll also work with the Direct Marketing Manager to support and lead on exceptional fundraising campaigns and projects aimed at retaining and re-engaging our supporters and stewarding them across their supporter journey with Shelter. Essentially, your focus will be on giving supporters more control of how they give, when we contact them and the content that will mean most to them. Ensuring each multi-channel, integrated and inspiring campaign builds strong supporter relationships and long-term commitment to Shelter will be your goal. And, along the way, you’ll get to work on new products and propositions to retain supporters in innovative ways and build strong relationships with colleagues, agencies and suppliers alike.

About you

Passionate about outstanding supporter experiences and maximising income opportunities, you have a good understanding of direct marketing and digital channels such as direct mail, SMS, telemarketing and email. You’re also used to optimising and reviewing campaigns and aren’t afraid to share both failures and successes. Managing and influencing stakeholders to deliver results comes naturally to you too. What’s more, you excel in analysis and intelligent use of data, are great at utilising insight, including the motivations, interests and behaviours of supporters to guide decisions and have a keen interest in, or willingness to learn about, product management and development. You’re happy to challenge the status quo and introduce new ideas, methods and processes too, like to horizon scan and keep ahead of emerging trends and are comfortable working in matrix teams.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Spitalfields Crypt Trust (SCT) is an East London charity providing practical help, support and training to people who have been homeless and suffering from addiction. It runs a homeless drop-in and a Housing First project, a Recovery Hub which includes an abstinence-based residential recovery accommodation (Acorn House), incorporating a Primary Programme and an Aftercare Programme), supported houses and two social enterprises supporting people in recovery from addictions to put their lives back together. Our integrative approach is based on ‘Recovery Capital’ - a whole-person approach, which takes into account physical, cultural, social, human and spiritual factors and assets.

In employment we actively seek to recruit people with a good combination of talent, skills and potential, promoting equality for all, and welcome applications from a wide range of candidates.  We select all candidates for interview based on their skills, qualifications, experience and commitment to the values and purposes of the organisation. (Sources - Equal Opportunities Policy 2.2 (i) and (v)).  SCT is a growing organisation with opportunities for people with good motivational skills and high levels of initiative.

Role and Responsibilities:                                                      

• To be a responsible point of call for night shift work in our rehab hostel (Acorn House)
• Remain on site and be available to be woken in emergencies
• Undertake all health, safety and food hygiene checks and cleaning of the kitchen
• Administer medication, and drug and alcohol tests for residents as required.
• To undertake morning wake-up call for all residents.
• To interact with all residents in a proactive, flexible and sensitive manner, and with due regard for individual need.
• To implement procedures, paying particular attention to registers of residents as they come into and leave the premises, and ensure that curfews are adhered to
• To be particularly vigilant during open access times and to monitor residents’ adherence to SCT’s behavioural expectations
• To take responsibility for the main entrance to the building, and to monitor all other areas
• To inform the appropriate staff of any problems that may arise and to use initiative in dealing with any difficulties, either with or without the assistance of the police
• To check all areas for safety to ensure that for example, drug use and/or drug exchange is not becoming a practice
• To provide handover information to day staff
• To contact appropriate people in the event of deliveries, and to authorise the acceptance of goods, where appropriate
• To attend and participate in formal handovers, meetings and training sessions as required

Operational Support:

• To ensure that all equipment in the project and all other facilities for residents are kept in a good state of repair and working order
• To meet required standards and management agreement of Registered Social Landlord (RSL) and any other commissioning body

General:

• Assess and act upon immediate risk of danger to residents and staff
• Manage incidents of anti-social behaviour, in accordance with agreed protocols and standards
• Work flexibly and co-operate with the Supported Housing Manager
• Participate in staff training and development activities, staff supervision, appraisals and all relevant meetings
• Ensure the observation of all of SCT's policies and practices, including those relating to equal opportunity, confidentiality, protection of vulnerable adults, health and safety, financial control, recruitment, supervision, appraisals, sickness and discipline
• Share responsibility for good health and safety practices, including participating in fire drills and risk assessments, lone working risk assessments, and reporting to line management any matters of concern
• To ensure a safe and secure environment for residents, free, in particular, from alcohol and drugs, and from abusive behaviour and exploitation.
• Work flexible hours where needed.
• To ensure you keep up to date with developments in their relevant sector, enhancing  knowledge, skills and practice
• Undertake other duties as allocated by the line manager in the best interests of the overall work of the SCT.

Person Specification

Essential

Desirable

Skills and Knowledge

Essential:

• Good communication skills
• High level of accuracy and attention to detail
• Ability to prioritise and work to deadlines
• Commitment to working towards targets and progression with a challenging client group.
• To ensure that you comply with health and safety standards

Desireable

• Knowledge of substance misuse and its effects
• Knowledge of suicide, self-injury and preventative approaches

Experience

Essential

• Experience of managing aggressive behaviour
• Experience of working in a team
• Experience of independent working
• Good level of IT skills (MS Office)
• Administrative, recording and reporting skills
• Experience of maintaining records and systems to a professional standard
• Experience of risk assessment and management

Desirable

• Understanding of trauma and its effects
• Experience of working with a range of statutory and voluntary agencies
• Experience of using InForm

Cultural Indicators

Delivering Results

• Delivers great outcomes through our vision and strategy, effectively planning and meeting targets.

Role Model / Leading by Example

• Is an inspiring role model for others, building trust and living our Vision / Mission and principles and delivering our services accordingly.

Continual Improvements

• Consistently seeks to improve how we do things to achieve and Embraces change and innovation.

Effective Communication

• Communicates clearly, effectively and honestly. Listens to others and adapts communication to suit them.

One Team

• Works with others as one team, actively collaborating to achieve a shared vision. Building relationships across SCT, sharing information and expertise.

Do you have experience of financial and office administration?

Do you have experience of working in a residential setting with residents who can demonstrate challenging behaviour?

ABOUT WLM

WLM’s mission is to empower positive change.

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington providing a range of services including supported accommodation for ex-military personnel, a dual-diagnosis residential care home for men, an approved premise for men released from prison, advice and support for people experiencing homelessness, affordable and accessible counselling in the community, and financial resilience services.

WLM is a values led organisation. Our people are at the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust.

ABOUT THE SERVICE

WLM Katherine Price Hughes House (KPH) is an Independent Approved Premises commissioned by the Ministry of Justice. Approved Premises (APs) provide an enhanced level of supervision, monitoring and rehabilitation for those released from prison. The post requires experience of working with vulnerable people and an understanding of residential setting.

The aim of WLM KPH is to provide every resident with a transforming experience which brings together an awareness of risk reduction, organised and effective rehabilitation into the community, and personal growth and motivation. WLM KPH aims to provide a residential placement which operates to Enabling Environment Standards which provide a flexible and adaptable framework to support improved relationships and well-being for all.

ABOUT THE ROLE

The Team Administrator reports to the Service Manager and supports the provision of business specific and transactional office based activities. The Team Administrator works collaboratively with other team members to provide reception duties and a range of administrative support services.

The Team Administrator will promote diversity and anti-discriminatory practice in the performance of the post in a way that embraces Equality and values Diversity.

The Team Administrator must practice safer working and adhere to data protection, confidentiality policies and legislation whilst working in this position.

HOW TO APPLY

• Please apply via our website.
• Please note an Enhanced DBS certificate is required for the role.
• The closing date for applications is midnight on Friday 25th June 2021.
• Interviews are to be confirmed however the post may be closed before the date above so please apply early

Fixed term contract until end of March 2022 with possibility of extension 

Flexible location - initially home-based, with regular travel to London when our Old Street office re-opens. Travel to London-based fundraising and industry events required

Closing date: 8th July 2021 at 11.30 pm

Has your experience gained in a charity, fundraising or events environment given you a real desire to further develop your career in the events field? Then join Shelter as a Fundraising Manager and you could soon be playing a vital role at the heart of our Income Generation directorate.

This role is being advertised as Fundraising Manager - Challenge & Bespoke Events but on appointment your job title will be Challenge and Bespoke Events Manager.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Our Challenge and Bespoke Events team sits alongside our Culture, Entertainment and Sports and Community Fundraising teams under the umbrella of Community and Events, within a wider department – the Income Generation directorate. Welcoming, supportive and keen to meet you, we work hard but try and have a lot of fun too. What’s more, we’re very ambitious and seek to significantly grow our income and supporter numbers and are looking for someone to be part of the team that makes that happen. Put simply, this is a great opportunity to specialise in mass participation and challenge events fundraising and supporter experience while at the same time advancing your career.

About the role
Across the charity sector, fundraising through challenge events has been hugely impacted over the last year due to the effect of Covid-19. At Shelter, we’ve consolidated our events offering and are investing in growing our portfolio. This is your chance to be part of that growth.

As well as project managing and developing new and existing mass activity campaigns, we’ll look to you to ensure the delivery of excellent supporter care for event fundraisers too. Designing processes to implement supporter care effectively e.g. categorising fundraisers, creating cross-team agreements, effective use of databases, monitoring success and working within regulations will be key. What’s more, you’ll be responsible for taking a lead in transforming and renewing our supporter communications e.g. journeys on email, social media networks and other channels. Along the way, you’ll manage team assistants and regularly work with project managers to create inspiring communications plans for different groups of supporters, as well as with colleagues in Marketing and Digital Fundraising to reach new fundraisers by testing new approaches and implementing best practise in digital marketing. 

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
Your experience to date has given you a good understanding of best practice in marketing communications in order to effectively test new approaches to our challenge and bespoke fundraising supporter experience. You also have a passion for customer care and excellent project management skills that enable you to work effectively with lots of stakeholders and oversee planning, manage budgets and embrace ambitious targets. Used to line managing, motivating and developing others, you have experience of interacting with, and influencing, internal and external stakeholders and building relationships and networks while remaining sensitive to others’ needs. Above all, you’re flexible, open to change, results-driven and excited by the prospect of working in an innovative team that’s committed to improving our challenge and bespoke fundraising offerings. 

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview. Please note, there will be a test as part of the interview process.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.