About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping,exploitation,etc.
 

Purpose of the Job:

The Refugee & Migrant Centre (RMC) are a well-established, multi award winning regional charity, renowned for its work in assisting refugees and migrants through crisis and disadvantage; we remove barriers to integration and help our clients to become equal citizens via a whole person approach to delivery of services. RMC have a very broad remit and an extremely varied service user base.

The Housing & Homelessness Manager will join RMC at a management level and will work closely with the Head of Services, Regional Operations Manager and other key managers.  This is an exciting time to be joining the team, as RMC grow to meet our aspirations. We are strengthening and expanding our infrastructure following a period of rapid growth in activities and development as well as in staff numbers and turnover.

Purpose and Scope of the Role

This role is essential for the day-to-day management of our Housing & Homelessness services and in particular, the delivery of front-line services. You will ensure that an excellent quality service which meets the needs of people experiencing housing and associated difficulties is provided at all times. To this end, you will lead and supervise a staff and volunteer team delivering a specialist service.

This role sits within our casework team which offers holistic advice and a whole person-centred approach. The housing support speciality will help people to prevent the loss of their homes, to resettle after a period of homelessness and where their housing issues are as a result of domestic abuse. People we work with might be facing difficulties such as mental health issues, drugs and alcohol use, anti-social behaviour or domestic abuse. We work with the whole household and support individuals and families through our specialist workers where relevant and link clients in with a range of in-house and external support. The Housing Manager’s role provides oversight of this support to clients, ensuring that all issues are appropriately assessed and managed, through line management of staff, risk assessments, safeguarding and service overview. This role will develop and lead on multi agency relationships across the region to ensure that all support is delivered taking account of statutory and voluntary services available.

Description of the role- main objectives

• To support and manage the staff team delivering housing & homelessness services to ensure the most effective service is delivered to our clients.
• To ensure the service adheres to RMC’s Quality Standards and meets contractual and internal performance targets
• To support the integration of volunteers in the service, offering input to their recruitment, training, management and organisation.
• To assist in the marketing and promotion of the service
• To ensure the service is professional, impartial, pragmatic and focused on getting the best outcomes possible for our clients. 
• To develop RMC’s Housing & Homelessness work to the next level looking at ways to support clients after initial crisis period.

About you

You will be someone who can demonstrate the following knowledge, skills and experience:

• Experience of day to day staff and service management, including casework support and supervision
• Specific and demonstrable experience of managing housing advice provision
• Experience of promoting the take- up of services amongst multi- disciplinary teams
• Competent in the use of a range of IT tools to carry out your work, including case management systems, Microsoft applications, internet and email etc.

Key responsibilities

Managing staff to ensure Housing support service delivery

• To set stretching and realistic objectives and targets for individual staff members that enable the service delivery to meet its targets for funded projects/contracts.
• To line manage staff to meet those objectives and targets and to develop their skills, including coaching, mentoring and training individuals and the team.
• To ensure all service delivery meets contractual, quality and professional internal targets and standards.
• Be responsible for people management - including attendance, performance, motivation and learning and development needs.
• Monitor the level, nature and quality of RMC casework, ensuring a fair distribution of work among staff.
• To contribute to the day-to-day management of the service.
• To be responsible for the rota and ensuring that the service has adequate cover.
• To manage volunteers, including supporting their recruitment, training and development.

Provision and Development of Service

• Monitor the effectiveness and efficiency of service delivery.
• To develop RMC’s Housing & Homeless work and look at ways to support clients once the initial housing crisis is dealt with and they are in more sustainable housing.
• Identify best practice, develop and implement improvements to ensure client needs are met.
• Promote and market the service and work closely with other managers
• Promote effective working relationships with appropriate external agencies and internally across RMC’s departments.
• Assist in the development and implementation of service user involvement activities

General

• Contribute to, or lead regular team meetings, including advice team meetings.
• Produce management reports.
• Work in accordance with the appropriate operating model
• Respond promptly to reasonable internal and external information requests.

A DBS check will be carried out for this post.

Flexibility

In order to deliver the stated aims of for this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Approach

Essential

Desirable

Demonstrate understanding and commitment to equal opportunities and diversity

✓

Demonstrate a commitment and enthusiasm for working with our service user group

✓

Able to build and maintain relationships whilst maintaining appropriate professional boundaries

✓

Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload

✓

Demonstrate a proactive approach to work

✓

Strong team player, able to be flexible in response to changing priorities / needs.

✓

Knowledge & skills

Understands the case management of tenancy related issues

✓

Knowledge of Welfare Benefits and how they relate to Housing provision

✓

Knowledge of Housing Legislation

✓

Excellent technical literacy of Microsoft Applications e.g. Word, Excel, Power point, Outlook, Access

✓

Good verbal and written communication skills, including accuracy and attention to detail

✓

Good interpersonal skills including listening and display empathy

✓

Excellent organisational skills, able to prioritise effectively and meet deadlines

✓

Apply and promote risk management to work practices, working in line with policies and procedures

✓

Demonstrate an awareness of GDPR and the need for confidentiality when dealing with personal information

✓

Has a relevant vocational or academic qualification

✓

Experience

5 years plus Housing management experience

✓

Experience of managing teams

✓

Experience of working with vulnerable groups

✓

Experience of developing housing related services

✓

Demonstrable experience of working within the Homes (Fit for Human Habitation) Act 2018 legislation

✓

Contract management and delivery

✓

What's in it for you?

• A competitive salary (from £30,000 to £33,000 depending on experience)
• 25 days holiday which increases with service
• Company matched pension, employee assistance programme, health and wellness support, mental health support
• Training and opportunities for advancement
• Team days / nights out

Equal Opportunities

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Reporting to: Head of Services

Hours: Full time 35 hours a week

Contract Permanent with six months’ probation

Closing date 10th June 2022

An exciting opportunity to 

• Provide effective person-centred one off or longer-term support on a casework basis to general needs tenants, who need assistance to manage a tenancy. 

• Provide telephone advice, drop-in sessions and visiting support to assist tenants with specific issues, such as arrears or benefit applications.

• Support tenants to manage issues such as anti-social behaviour and assist tenants to resolve disputes.

• Develop action plans with individual clients to deal with specific issues or circumstances, such as help to access health or mental health services.

• Contribute to risk assessment and safeguarding plans 

• Ensure vulnerable tenants settle into their accommodation and become familiar with the local area. 

• Work closely with the Housing Team to ensure residents are complying with the terms of their tenancy agreements. 

• Contribute to tenant involvement, through attending tenant meetings and forums. 

• Be aware of trauma informed working, particularly with regard to trauma experienced by LGBTQ people and asylum seekers.

• Ensure tenants are linked into appropriate support services and sustain engagement with services. 

Causeway is a 4 day week employer

Tenancy Sustainment Officer – Homeless Services

Contract: Permanent

Hours: 37 per week

Salary: Starting at £24,303 (this includes £1,000 enhancement for participating in the organisation’s out of hours on-call on a rota basis)

Action Homeless is looking to recruit an enthusiastic individual to join a small team in supporting clients to sustain their own tenancies.  This is an ideal role for someone who has a passion to make a difference and help individuals to regain their independence.

You will be responsible for overseeing tenant’s journeys from temporary accommodation into their own tenancy, providing advice on their rights and obligations including entitlements to welfare benefits and dealing with any breaches in tenancies.

We are seeking an individual that can either demonstrate experiences according to the person specification or can show the willingness and drive to undertake training to succeed in the role. The ability to prioritise workloads, motivate people to engage, work flexibly with a “can do” attitude, and be a team player are essential.

To apply please visit our website actionhomeless. org. uk where details about the role, the job description, person specification and application form can be found. 

Closing date: Monday 30th May 2022

Female Shelter GROW (Getting Real Opportunities of Work) Trainee 

£19,305 pa+ London Weighting allowance amount of £4,830 pa + excellent benefits, including £1,500 budget for personal and professional development

Fixed term contract for 12 months

Newham, London

Closing date: 05 June 2022 at 11.30pm

We’re looking for passionate individuals with personal experience of homelessness to come and join us and make a difference to the way we do things. If you believe that people should have a say in their own support and that they should be at the front of making meaningful change then this could be the traineeship for you.

 Due to the specific requirements of the role we are only considering applications from women for this role. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

This is a great opportunity to work with a lead provider of homelessness and housing advice and support and gain invaluable experience while being part of an exciting new programme. The traineeship lasts 12 months and you will receive personalised training and support to help remove some of the barriers that may have prevented you from getting meaningful employment. You’ll be based within the Newham Family Services team which provides tailored support to families who often aren’t getting help through standard routes. We focus on learning from the experiences these families have, so the voices of women and children experiencing homelessness and destitution shape what we do. You will work alongside the team supporting families who are facing housing, welfare benefits and debt issues. Once your traineeship is complete, we will evaluate your placement, with the aim of securing you employment in the future.

About you

We are looking for people who are passionate about the opportunity to use their own life experiences to help make positive change for others. You’ll also need a commitment to equality and a zero tolerance approach to discrimination and exclusion. Good communication skills and the ability to make people feel heard will also be essential. Basic computer skills, e.g. word processing, the internet and email would be useful, but support can be provided. Above all, we need people with a real desire to develop personally and learn new skills.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Closing date: Wednesday 25th May 2022 at 11.30pm

Do you have an excellent understanding of networking infrastructure plus proven experience of designing and documenting technical solutions for use across an organisation? Then join Shelter as a Senior IT Infrastructure Engineer and you could soon be playing a vital role at the heart of our IT Operations team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Our IT Service Delivery function works to ensure Shelter’s software, systems and infrastructure remain available, flexible and secure. Within this team, IT Operations maintains and develops our end user environment and infrastructure – and it’s here that we need your expertise.

About the role

Your primary challenge will be to support and assist with the professional delivery of our server and network infrastructure - ensuring it remains reliable, secure and fit-for-purpose and meets Shelter’s strategic and operational needs. We’ll also rely on you to manage, resolve and provide technical escalation for highly complex support issues, or those that require specialist knowledge. Keeping abreast of emerging IT technologies will be important too, as will making recommendations and implementing security and feature enhancements.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself.

About you

To succeed, you’ll need proven relevant experience that includes managing major updates and the replacement or commissioning of new services. You’ll also need to have worked with server virtualisation tools and Windows server Azure deployments. An awareness and understanding of best working practice around information and technology security is important too, while it goes without saying that you have great problem-solving skills. Comfortable working both as part of team and independently, it’s anticipated that some tasks may fall outside of your prior experience, so you’ll also need to be keen to learn and develop. The ideal candidate should have practicable knowledge of WAN and LAN technologies including the configuration and troubleshooting of switches and routers using GUI and Command line interfaces. Experience with liaising with third party network providers would also be desirable but not essential.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Home-based with UK travel

Closing date: 22  May 2022 at 11.30pm

Does your proven experience of supporting the delivery of an internal communications strategy include managing and planning intranet content, ideally within a national charity environment? Then join Shelter as an Internal Communications Executive and you could soon be playing a vital role at the heart of our Internal Communications and Engagement team.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Our Internal Communications and Engagement team sits within a newly formed Directorate - Equity, Inclusion and Culture (EIC). EIC is here to help Shelter be an organisation that actively embraces diversity - in people, ideas and actions. We’re creating an inclusive environment where we are safe to be ourselves and where everyone can achieve their full potential.  At the heart of our strategic aims is embedding anti-racism and lived experience, and this is how our fight for home lives and breathes. Integral to our ongoing success, and with a wide mix of activities and teams dispersed across the UK, EIC leads internal communications for multiple locations in England and Scotland, including our chain of shops.

About the role 

The overall aim here is to support the delivery of high-quality internal communications and engagement for staff and volunteers across Shelter. Your responsibilities will include managing an organisational wide forward plan and project managing a range of internal communication activities and initiatives, including staff conferences and briefings and ‘champion’ networks. We’ll also rely on you to develop a good understanding of Shelter’s purpose, activities and external challenges in order to shape communications strategies, plans and content, identify communications opportunities and come up with ideas and activities to maximise them. Delivering communications across the full channel mix, with a particular focus on the intranet, social collaboration and video, will be key, as will devising and delivering face-to-face and remote training on good internal comms practice, channel use - especially the intranet.

About you

To succeed, you’ll need an excellent understanding of internal communications channels and proven experience of using them effectively and curating user generated content to nurture a powerful employee voice. You’ll also need the ability to complete agreed programmes of work with competing priorities and challenging targets and deadlines. Excellent interpersonal and stakeholder management skills are essential too, as is the flexibility to adapt your communications style and ways of working to gain trust from a diverse range of colleagues. Comfortable working both autonomously and in a team, you enjoy collaborating with stakeholders at all levels across an organisation and have practical experience of creating networks. Crucially, you’re a clear, persuasive writer with excellent editing skills who is able to create content in a variety of formats and voices, especially using video, enterprise social media channels and the Microsoft Office365 suite of tools.

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Flexible location, including home working

Closing date: Sunday 22nd May 2022 at 11.30 pm. Interviews to be held week commencing 30th May 2022

Are you a positive and open-minded individual who has great time management and organisational skills, enjoys communicating with a variety of people and is keen to learn and develop? Then join Shelter as a Community & Events Assistant and you could soon be part of our welcoming and supportive Community fundraising team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Community Fundraising at Shelter exists to provide a quality experience for supporters who want to organise their own fundraising and events. We’re part of a wider Community & Events team that sits within an Income Generation directorate. Together, we look after a wide range of fundraising activities to help fund our mission to ensure a safe home for all. It’s an exciting time to join us, as we’re going through a big period of growth - and this role will be essential to our National Team’s success. We work hard, but have fun too. Your line manager will be there to support you and encourage your personal development and you’ll have the opportunity to progress within the Community & Events team and beyond.

About the role

Day-to-day, well rely on you to act as a first point of contact for all Community & Events enquiries, with a focus on Community Fundraising in particular. You’ll regularly liaise with supporters by phone, email, online and post, as well as assist with other supporter communications e.g. thanking and newsletters. You’ll get to use your exceptional organisational skills too, as you provide administrative support to the Community & Events team across a range of activities during the busy winter fundraising period. Helping to develop Shelter’s supporter experience, working on a variety of projects and carrying out research to support the strategic goals of the team – all are aspects of this interesting, varied and vital role.

About you
A great opportunity for someone looking to start in the charity sector or move to a larger charity, you’ll need to be well-organised from the get-go. You’ll also need excellent attention to detail, especially when it comes to carrying out administrative tasks. A proactive approach is important too, whether it’s setting up meetings, asking questions or suggesting /trying new ideas. Equally important is a willingness to be busy during the working day and enjoy the variety it brings. Flexible, adaptable and happy to get stuck into different activities as required, the role involves occasional evening and weekend work for which you’ll be given time off in lieu. Last but not least you should be inquisitive, willing to learn and keen to find solutions to problems.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We will be sharing some of the interview questions with candidates shortlisted for an interview 3 days before the interview.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Closing date: 22 May 2022 at 11.30pm

Has your proven project management experience been gained in a technology solutions environment where you also built, motivated and developed self-managing teams? Then join Shelter as a Project Manager and you could soon be responsible for managing a range of interesting projects across our Technology & Data Department.

About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team
Shelter’s Technology & Data  (T&D) team consists of 30+ people based across the country, with bases in London, Sheffield and Edinburgh. As well as being responsible for supporting a range of software, systems and platform tools, we’re currently starting the next phase of Shelter’s strategic plan. Accordingly, this an incredibly exciting time for us as there’s a real appetite to embrace opportunities and change the way we work together.  So , if you’re looking to work on a variety of exciting and challenging technology solutions projects, here’s your chance.

About the role
As Project Manager, you’ll regularly collaborate with Sponsors, Business Owners and project teams to clearly define project visions, outcomes, key milestones, decisions and roadmaps. We’ll also rely on you to create, monitor and maintain a project schedule for each and identify and plan project resource needs, governance and structure. Working with teams and internal partners to identify technical options and recommendations for project delivery will be important too, as will managing project budgets. Along the way, you’ll also get to liaise with and manage vendors and help develop processes and documentation to support the work of our Business Enablement department. In short, it’s an interesting, varied and vital role that will help shape our future use of Technology & Data.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you
To succeed, you’ll need to be an accomplished project manager with excellent organisational skills and experience of working with an agile mindset and the project lifecycle within different methodologies - e.g. Agile, Waterfall. You’ll also need excellent interpersonal and written and verbal communication skills, a can-do attitude and the confidence to manage a wide range of stakeholders. Adept at planning and managing project budgets, you also have proven business change management expertise,. What’s more, you’re great at developing strong working relationships with clients and colleagues, are comfortable taking ownership of tasks and, crucially, you just know how to get things done. 

Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
 
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
 
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
 
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
 
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.