Area Business Manager Jobs in Central London, Greater London
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
- Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
- Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
Battersea is seeking a Content Marketing Manager to join our Marketing & Communications Department.
Battersea’s Marketing & Communications Department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
The Content Marketing Manager will be responsible for managing the Content Team within the Marketing & Communications Department, overseeing delivery of the content framework, using evaluation and measurement to enable strategic and creative development so Battersea’s content output achieves brand, marketing and organisational objectives.
Overall objectives of this role:
• Oversee strategic delivery against the content framework, supporting the team in effective implementation and measurement
• Lead the team in developing and delivering best in class creative storytelling content that is strategically aligned, maximised, and continually evaluated.
• Work with stakeholders across the organisation to effectively prioritise and shape briefs coming into the team.
• Work collaboratively across the Marketing & Communications department and other departments and support the team in doing the same including via supporting working structures and tools.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 2nd May 2024
Interview date(s): w/c 6th May 2024 & w/c 13th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Are you an experienced people manager who is used to working in community settings? Do you want to make a difference to the lives of elders by reducing loneliness and isolation?
We are recruiting a new Elders Core Programme Manager to lead and motivate a team of part-time staff and volunteers in our community centre in Battersea. The role will suit someone who engages well with elders, is friendly, kind, solution-focused and able to manage a busy workload."
About Katherine Low Settlement
Katherine Low Settlement is a charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community projects to tackle poverty and isolation, and empower and support children, young people and their families, older people, women and refugee communities. We campaign for social change. We also incubate and support local charities and social businesses to thrive, so together we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 28+ charities supporting more than 1,000 people.
Katherine Low Settlement’s work with older people
Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. Our services include an Older People's Lunch Club, Contact Club, T’ai Chi for Elders, exercise and social sessions, and support online.
We work with older people to:
• Encourage active and independent living
• Reduce isolation and loneliness
• Improve well-being and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.
Key Objectives for the Elders Core Service Manager Role:
- Team Leadership: Lead a team of dedicated part-time paid staff and volunteers, including a cook, support worker, minibus driver, and sessional workers.
- Day-to-Day Management: Manage the day-to-day operations of the Elders Core Service, including the lunch club, transport, social sessions, and overseeing the one-to-one work of the core team.
- Collaboration: Work collaboratively with the wider team to provide a hands-on program that builds on older people's strengths and potential.
- Monitoring and Evaluation: Support the monitoring and evaluation of the project in collaboration with the Head of Programme.
- Budget Management: Ensure the program operates within budget constraints.
- Member Engagement: Support the planning of the core program with input from elder members and the wider team.
- Recruitment and Support: Recruit and support new and existing members (service users).
Main Duties & Responsibilities:
1. Delivery
- Planning and Oversight: Ensure that all service output aligns with KLS' vision, mission, values, and charitable objectives. Organize and promote one-off activities throughout the year.
- Transport Management: Manage the transport offer, including route planning and pick-up schedules.
- Record Keeping: Maintain accurate activity records, registers, and casework notes for the core team.
- Outreach and Support: Conduct outreach work with older people in the community, oversee home visits, and manage a small caseload.
2. Staff and Volunteer Management
- Recruitment and Line Management: Recruit and manage the Outreach and Support Workers, Lunch Club Cook, and relevant social activities workers and volunteers.
- Performance Management: Use performance management and quality systems to monitor and evaluate the project's work and processes.
3. Relationships, Communication, and Networks
- Member Engagement: Build and sustain strong relationships with elder members.
- Communication: Oversee communication for the Core Programme, including newsletters, activities calendar, annual reports, and social media platforms.
- Meetings: Attend meetings on behalf of the Core Programme as required.
4. Finance
- Budget Management: Manage project areas to budget and maintain financial records as agreed with the Head of Programme.
5. Other Duties
- Professional Development: Participate in regular management supervision and annual appraisal. Identify job-related development and training needs.
- Professional Conduct: Professionally undertake roles, maintaining a high-quality standard of work in line with KLS's aims, values, and ethos.
Join us if you are an experienced people manager who is friendly, kind, and adept at handling a busy workload. We need someone who can motivate staff and volunteers, engage effectively with elders, and remain solution-focused in all situations. If you're passionate about making a difference in the lives of older adults in Battersea and are ready to lead a dedicated team, this role is for you.
Dates
Closing Date for Applications: 23:59 on 15th May 2024
Interview Date: 21st May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
FareShare
Job Description – Commercial Manager
Reporting to: Head of Food Partnerships
Location: Remote, with regular UK travel and presence in food partner sites
Contract: Permanent
Hours: Full Time, 35 Hours
Salary: £36,302-£38,213 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.
We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
The role
This role will identify, develop and manage top food partners relationships and strengthen existing business relationships with companies in the food industry, generating value for the partner and to secure growing and sustainable volumes of surplus food for the FareShare Network.
For designated top food partners, you will be their day to day point of contact with regular face to face contact at all levels. You will undertake structured, strategic account management, leading and coordinating FareShare’s engagement across our organisation. This will mean agreeing and executing a bespoke joint business plan with each account to get more food, money and strategic support. You will also feedback on ways that we can better support our accounts and improve our services to them.
You will work directly and be on-site with top food partners to help identify and overcome the barriers which exist to giving surplus food to people in need as well as increasing money and strategic resource.
You will also be required to work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to identify and understand opportunities for creating mutual and shared value.
Main areas of responsibility
Partnership Management
- Contribute to the development of consistent, structured Joint Business plans with designated accounts that take into account food, funding and other strategic initiatives to drive growth in food, money and other strategic resources.
- Work on behalf of the account to develop and embed services relevant to the account and
- agreed through the joint business plan – e.g. employability or store level redistribution.
- Execute joint business plans and report internally and externally on progress.
- Research and understand your accounts, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
- Proactively drive account forwards and progress these relationships with regular on-site visits and linking FareShare exec with key contacts.
- Keep up to date with industry and charity insights and ensure this is reflected back strategically across ways of working and account management
Project and Initiative Management
- Be responsible for managing and communicating key projects and initiatives to increase food volumes and strategic value, securing support from a range of stakeholders within food partners and across the FareShare network.
- Work closely with Supply Chain and Logistics, Operations and Network Development teams with the aim of optimising food out to our network
- Develop and lead FareShare cross-departmental strategic activity to enable us to derive maximum value from key food partners including liaising with fundraising, marketing and volunteering teams
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential
- Demonstrable experience managing multiple accounts in the FMCG, food, retail or comparable sector with professionalism and integrity consistently meeting or exceeding challenging targets
- Good working knowledge of the key players across the food industry and their ways of working
- Successful track record of managing cross-functional projects to tight timescales and budgets, ensuring involvement of all key stakeholders
- Ability to develop and maintain effective working relationships at a range of levels and across multiple functions with a variety of internal and external stakeholders.
- Ability to use own initiative working independently and responsibly
Desirable
- Experience of working in a retail or food industry sector
- Experience of project evaluation, data-driven analysis and impact reporting
- Relationship and stakeholder management experience of large corporate partners
- Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment
Competencies and behaviours
- Proactive, organised and able to work under pressure, whilst maintaining excellent attention to detail
- Excellent written and verbal communication with effective presentation skills
- Good knowledge of Microsoft Offices packages, ideally at an advanced level and with a good
- level of numeracy and literacy
- Analytical and data-driven approach to problem solving
- Creative approach to problem solving and developing new opportunities and initiatives
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours per week over three days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
Your role will include:
- Managing a mixed environment of Cisco and Aruba infrastructure
- Improving infrastructure services by working closely with the project delivery team to deliver a £26m IT refresh across our academies
- Building and maintaining strong relationships with departments and academies to ensure that the long-term strategic planning and delivery of core infrastructure services align with business requirements
A full list of duties and responsibilities can be found in the Job Pack.
What We are Looking For
We would like to hear from you if you have:
- A relevant Cisco or Aruba qualification
- A minimum of three years' experience in a similar role
- A proven track record in working to strict timescales and of working with staff at all levels
- Experience of working in an on-site IT based Customer Service position
- Extensive experience of deploying and maintaining Cisco Catalyst and Aruba CX switching and wireless
- Experience of working with Aruba Central and centralised management of network infrastructure
- Experience of hybrid environments (Microsoft Office 365/Azure)
- Experience of managing Microsoft desktop and server products (Windows 10,11/ Windows Server 2022)
- Experience of Microsoft DHCP and NPS
- Detailed knowledge of different cyber technologies across infrastructure protection, application security and information protection
For a full person specification, please download the Job Pack.
Applying for this Position
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
This is an exciting opportunity for the right candidate to build their corporate partnerships career. The nature of our work means that there are significant opportunities to develop existing and new relationships that we have with companies and create transformational corporate partnerships that change the lives of the young adults with learnign disabilities and/or autism that we support. This work is also delivering real change within company culture.
Fundraised income has grown rapidly over the last three years, focusing mainly on income from trusts and foundations. We are now looking to diversify the strategy and have created this new role to take forward opportunities with companies. This new role will support the Director of Development in shaping and implementing the next phase of DFN Project SEARCH’s fundraising strategy and will lead on the development of major new corporate partnerships. They will also lead on the development and management of a small number of existing corporate relationships and sponsorship opportunities.
To support the development of this new element of our strategy we have been working with a leading corporate partnerships consultancy. They have been helping to develop our proposition for companies, developing our strategies for approaching individual company prospects, and will be available to support you in your role when you start in post.
DFN Project SEARCH is a supportive and friendly charity where you will be able to grow and thrive. We have a highly driven Board of Trustees and an ambitious business plan for growth.
The client requests no contact from agencies or media sales.
Closing date: 10th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Alzheimer’s Society, the UKs leading dementia charity is looking for a Technology Business Partner who will be crucial in bridging the gap between technology and other directorates across the Society.
You will be responsible for driving the technology strategy, fostering relationships, and ensuring alignment between IT solutions and business needs within assigned business areas. You will collaborate with stakeholders to identify requirements to deliver effective solutions.
Reporting to the Business Engagement Manager within the IT department, you will be instrumental in providing an enthusiastic, user focused approach, utilising excellent communication and influencing skills to manage the relationships within a given business area.
The role will play a significant part in the development and delivery of the technology business partnering approach for the Society. Engaging across the Society to support the organisational strategy and ensuring strategic alignment between the technology function and the given business area, so that the organisation can achieve its objectives assisted by technology.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
About you
- Demonstrate experience of developing and maintaining key relationships across directorates within an organisation
- Share the drive, ambition and passion of the IT department to develop positive cross-functional relationships, acting as a trusted partner to support our Help and Hope strategy.
- Demonstrate a commitment to teamwork and shared ownership.
- Experienced in prioritising request and managing expectations.
- Strong stakeholder management skills and experience of managing long term relationships with stakeholders or partners, establishing a common strategic goal.
- Attentive listening skills when gathering critical requirements or understanding the basis of user concerns that are being articulated.
Person Specification
- Excellent communication and collaboration skills, both verbal and written
- Able to communicate effectively with people with various levels of confidence with technology.
- Work collaboratively and be able to prioritise your workload effectively and remain solution focussed throughout your areas of work.
- Strong interpersonal and interpretation skills will allow you to have open jargon-free conversations with the business.
- Excellent organisational and timekeeping skills.
- Excellent attention to detail.
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves.
- Be a self-starter and incredibly motivated.
- Be passionate with a ‘can-do’ attitude
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: TBC – 30th April 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the World Green Building Council
The World Green Building Council (WorldGBC) is the largest and most influential local-regional-global action network, leading the transformation to sustainable and decarbonised built environments for everyone, everywhere.
Together, with 75+ Green Building Councils and industry partners from all around the world, we are driving systemic changes to:
● Address whole-life carbon emissions of existing and new buildings
● Enable resilient, healthy, equitable, and inclusive places
● Secure regenerative, resource-efficient, and waste-free infrastructure
We work with businesses, organisations, and governments to deliver on the ambitions of the Paris Agreement and UN Global Goals for Sustainable Development (SDGs).
The Role:
The Partner Engagement Lead is responsible for key account management, and specifically developing and supporting relationships with programme sponsors and partners within the WorldGBC network.
The Partner Engagement Lead will work closely alongside the programme/projects team subject leads, taking responsibility for day to day management of activities that relate to sponsors or stakeholders, including partner relationships, external collaborations and fundraising.
Working cross-functionally within a matrix-style organisation, the Lead will work collaboratively on the engagement pillar of WorldGBC's fundraising team alongside the Partnerships Manager and the Strategic Partnerships Lead. This team coordinates closely with all WorldGBC departments, in particular where sponsors are involved with initial focus on the programme/project partners.
Well-organised and a great communicator, this individual will ensure that key relationships are managed effectively across the organisation, and be detail oriented in their reporting and accounting of opportunities. The Lead should also be willing to represent the organisation in relevant external opportunities relating to the programmes as need arises - including fundraising meetings, external working groups, events or conferences.
The Partner Engagement Lead will report to the Director of Programmes Strategy.
Key responsibilities include but are not limited to:
1. Account Management: Be primary point of contact for new and existing programmatic sponsors and partners, overseeing engagement with the network and accounting with detailed reporting to ensure up-to-date partnership records. Work alongside the programmatic team leads to deliver all agreed benefits to partners, ensuring a uniform balance of benefits and opportunities across sponsors engaging in all areas of the organisation.
2. Fundraising and Budget Management: Work alongside the programme leads to secure funding and manage relevant programme/project budgets (with guidance from the Director of Programmes Strategy), including supporting grant application and reporting responsibilities where necessary.
3. Stakeholder Engagement (members and partners): Engage with stakeholders to ensure that our programmes/projects align with their goals and needs, working with the Director of Programmes Strategy and wider programme team to explore best practice engagement tactics throughout 2024.
4. Subject Matter Expertise: Stay current with the latest trends in sustainable buildings and WorldGBC programme outputs, ensuring the Lead can communicate knowledgeably about WorldGBC strategy and work areas as required.
5. Communications: Support communication for WorldGBC on topics related to sustainable buildings in relevant programmatic areas, representing the team at internal or external events or industry working groups and collaborating with Marketing & Communications on accurate messaging for publications and campaigns.
6. Supporting Programmes team: Be a committed member of the WorldGBC team and offer support, training and expertise to wider members of the team. Participate and engage in wider WorldGBC campaigns, events and deliverables, such as COP, World Green Building Week and Leadership Summit.
Skills, Experience & Education:
1. Communication and Engagement:
- Effective communication and interpersonal skills.
- Stakeholder engagement through active listening, empathy, and clear articulation.
- Ability to diplomatically resolve conflict and manage sensitive situations.
- Confident communication in external situations, including pitch meetings or external events.
2. Account Management:
a. Strong account management abilities, including strong organisation to facilitate multi-stakeholder and staff coordination, timeline management, and deliverable tracking.
b. Analytical skills for complex issue analysis and informed decision-making, especially in scenarios of cross-organisational partner engagement.
3. Reporting and Budget Oversight:
- A thorough understanding of budget management and willingness to work collaboratively on fundraising alongside colleagues.
- Work across teams to support them with a variety of stakeholder engagement practices, reporting, flagging and following up on all strategically relevant opportunities.
- Accurate reporting for all strategic analysis, including budget and grant reporting.
4. Collaborative working:
- Ensure that co-workers are kept up-to-date and facilitate teamwork and mutual understanding.
- Be open to new ideas and able to adjust to changing circumstances to ensure productive collaboration within diverse teams.
- Prioritise team goals over individual agendas, contribute constructively to group discussions and foster a supportive and inclusive work environment that encourages cooperation and innovation.
The ideal candidate is:
● A relationship builder – will listen to the needs of the team, industry, and GBCs, and work collaboratively to secure and manage constructive relationships with partners
● A strategic thinker – has the ability to focus on the end goal and ensure that every activity and approach is directed towards this goal
● An enthusiastic learner – willing to take on new challenges and tackle complex topics
● A creative mind – will innovate with approaches and engagement techniques
● Able to develop and implement a work plan - be meticulous in managing deadlines and deliverables, working with the marketing team and WorldGBC colleagues to ensure on-time delivery
We are committed to fostering inclusivity and diversity in our workforce. In line with this commitment, we want to ensure everyone has an equal opportunity to apply for positions within our company. Therefore, we encourage candidates to submit their applications even if they do not meet all of the stated criteria. We believe in considering each applicant's unique talents, experiences, and potential, recognising that qualifications extend beyond traditional checkboxes. Additionally, we embrace various working patterns and understand that individuals have different preferences regarding their work arrangements. Hence, we warmly welcome applications from individuals seeking diverse working patterns. We aim to create an inclusive environment where everyone can thrive and contribute, and we are excited to explore the possibilities each applicant can bring to our team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As a Project Manager for England, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.
We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.
If you have a flair for project management and relationship building, enjoy motivating others, and are eager to contribute to a great mission, this is your chance to join a team that is helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people has to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Person specification
We are looking for someone who:
·Has a passion for our cause.
·Is fully committed to equality, diversity, and inclusion.
·Is self-motivated.
·Has excellent attention to detail.
·Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
·Has excellent project management skills, with the ability to deliver quality work at scale.
·Is experienced in managing others.
·Has a flair for developing great relationships, particularly with schools and colleges.
·Is proactive and tenacious, able to seek out new opportunities and remain resilient.
·Is creative and likes coming up with new ideas.
·Is ambitious for themselves and for the charity.
·Has high computer literacy.
We are particularly interested to hear from applicants who have experienced some of the challenges that young people in England face today.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Regional Manager (EPRM) for the Midlands region. This region includes West Midlands.
Young Enterprise is a national charity that works directly with young people, teachers, volunteers, and influencers to help young people succeed in the changing world of work. We are all about realising potential and building people’s futures – and committed to do the same for the people who join our dedicated team. We are passionate about equality, creating an environment in which each individual can thrive, contribute, and grow as a professional.
As an EPRM you will be a key contributor to the regional strategy working very much in a one team environment whilst giving you the space to grow and develop your skills. Your role as EPRM will see you work directly with young people and teachers in schools that take part in Young Enterprise programmes such as company programme, day programmes and digital programmes. You will also oversee regional relationships, at local authority level or equivalent.
The EPRM role involves being flexible to the needs of the region and your team and to provide regional leadership. Some of the duties include, which is not an exhaustive list
- Deliver and or support the delivery of Young Enterprise programmes and services in schools, colleges, universities, and youth centres
- Work as part of the regional team to proactively identify and generate sources of local income to support YE programmes.
- Manage and monitor KPIs and local contracts associated with the above tasks through the regional operations plan set out by the Regional Manager.
- Work with the local YE Volunteer Team (LVT), providing support, direction and opportunities to engage with local activity, which may include fundraising, volunteering on programmes and / or promoting our programmes to new school
- Work closely with Programmes & Services team to support the development and delivery of our full suite of programmes, while also developing your own knowledge and understanding of our full suite of programmes and services to promote to schools.
We are looking for:
· A motivated self-starter
· Confident leader who can quickly support develop an existing team
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure.
· An understanding or experience of managing varying relationships, including volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
This is a home-based role, however, will require significant travel throughout the Midlands region (covering both East and West Midlands)
DBS Required: YES
Additional Interviewing Details
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midday on 10th May 2024. Please note applications without a cover letter will not be considered.
Interviews will take place with a Regional Manager (TBA), member of the Midlands team and Lee Palmer (Director of Educational Partnerships) via MS Teams, tentatively week commencing 24th May 2024.
Although we endeavour to respond to all applications, if you have not heard from us by two weeks from the closing date you should consider your application unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Universify Education is looking for an organised and adaptable Programme Manager. This is a great opportunity for someone experienced in project management and working with young people to expand the charity’s programmes and work in a small charity.
Job Summary
- Contract type: Permanent, full-time.
- Start date: May/June 2024 or as soon as possible
- Salary: £28,000-32,000 based on experience
- Location: Hybrid working. We have office space in Oxford and London for those wanting to work in person. Willing to travel to Oxford 1-2 times a week, and, during course delivery for 2 months a year, be resident in Oxford (preference for an Oxford-based candidate). There may also be some ad hoc travel to other areas of the UK. This is not expected to be more than once a month.
The Charity
Universify exists to create a fairer, more equal society where every young person can fulfil their potential regardless of their background. We equip young people from low socio-economic and underrepresented backgrounds with the skills, knowledge, and belief to fulfil their potential through education.
We work with Year 10-11 students (aged 14-16) to increase their aspirations, improve GCSE attainment and to gain a greater understanding of post-18 pathways, particularly university, to make a more informed decision about their future. We run a year-long programme, starting with a week-long summer residential at partner universities, monthly coaching sessions with Universify coaches and a 3-day GCSE-focused revision residential at Spring.
ABOUT THE ROLE
As the Programme Manager, you will manage the Programme Team to deliver the charity’s annual residential and coaching programme and impact reporting. You will act as the primary relationship holder for all existing major programme partners, including universities and other third sector organisations. During programme delivery, you will be a part of the team’s Safeguarding Leads and work with the Programme Team to ensure the safety and care of our participants.
You will report to the CEO and work with them to build relationships with new partners, and develop the charity’s ability to expand the programme by considering its impact data, needs of partners and stakeholders, and any changes to its programme model. You will also maintain the charity’s CRM and improve programme efficiency. As the Programme Manager, you will be involved in events, fundraising activities and publicity, including supporting the Comms officer.
Main Duties
- Oversee programme delivery, including line managing the Programme Team (3 staff)
- Manage existing programme partnerships (universities, third sector organisations) and build new relationships alongside the CEO
- Manage and deliver external programmes including the Royal National Children’s Springboard Foundation partnership programme
- Project manage impact reporting, defining data requirements, overseeing data collection and analysis, and writing the impact report
- Work with the Communications Officer and CEO to enhance the charity’s publicity including social media, in-person events, and publicity campaigns
- Provide expertise as a Level 3 safeguarding lead as part of the safeguarding team
- Maintain the charity CRM (Salesforce) and coordinate with developers to update the CRM
What we're looking for
We are looking for someone who has the following skills and characteristics
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Excellent line management and team management skills
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Ability to create and maintain relationships with a range of external stakeholders
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Good working knowledge of recruitment processes, especially within the voluntary sector
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Excellent at coordinating a range of projects simultaneously; organised, adaptable, prioritises well and has good attention to detail
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Excellent written and verbal communication skills to cover a range of audiences and purposes (including impact reporting, written and verbal communication with schools, students, parents; PR; training)
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Some data analysis skills and an understanding of charity impact reporting, or a willingness to learn about impact reporting
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Works well in a small team and is interested in working in a small organisation
Required experience
We are looking for candidates with the following experience
- At least 2 years’ experience of working with young people, particularly vulnerable groups, including delivering programmes
- At least 2 years of project management experience
- At least 1 year’s experience of team management and line management
- Experience of managing and recruiting a range of stakeholders involved in programme delivery, particularly schools and volunteers
- Secure knowledge and experience of child safeguarding policy and practice. Level 3 Safeguarding Lead qualification or a willingness to obtain this as part of the role
Ideally, candidates would have experience in a few of the following areas:
- Experience managing residential programmes or large-scale events. Experience of designing educational programmes
- Experience working with schools and universities
- Coaching expertise and ability to train coaches
- Knowledge of recruitment strategies, especially in the voluntary sector
- Experience expanding programmes and identifying new opportunities to expand programmes
- Impact report writing and data analysis expertise
For more details please see the job description attached.
Additional benefits
• 25 days paid holiday, plus 8 bank holidays
• Employer contribution to pension scheme
• Flexible working hours outside delivery periods
• Hybrid working (in-person and online) outside delivery periods
• Individual training budget and dedicated time with your line manager to create a personal training and development plan, following a strong coaching approach
• Regular team days, socials, and team welfare initiatives
Applications close at midday on Tuesday 30th April 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.
The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area. We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists. The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.
Are you passionate about driving business success through strategic analysis and impactful decision-making? The Foundation is excited to introduce a new and critical role within our organisation, an Insight and Impact Manager. This position is at the forefront of shaping our business strategy, ensuring that data-driven insights contribute to the overall success and growth of Tottenham Hotspur Foundation.
The postholder will be committed to Tottenham Hotspur Foundation’s policies/procedures, including our Safeguarding policy, Equal Opportunities policy and Health and Safety procedures – reflecting the Club’s commitment to safeguarding and promoting the welfare of vulnerable people in our community.
JOB PURPOSE:
As the Insight and Impact Manager, you will play a pivotal role in influencing key business decisions by providing in-depth data analysis, uncovering opportunities, and assessing the impact of various initiatives. This is a unique opportunity to be a strategic partner to our senior leadership team, guiding them with your analytical expertise to enhance business performance.
Liaising with business stakeholders at all levels of the organisation (Trustees, Club, SLT, funders, partners etc.) you will directly contribute to business objectives, including growing awareness of and connection with the Foundation, establishing our recognition as a high-quality organisation and supporting efforts to diversify income streams, ensuring our long-term financial sustainability. This role provides a platform for you to shape the narrative of our success and drive our mission forward in alignment with our strategic goals.
KEY RESPONSIBILITIES
Strategic Analysis:
- Conduct comprehensive analyses of market trends, competitor landscapes, and internal performance metrics to provide insight into potential strategic opportunities.
- Provide insights into potential business risks and recommend proactive measures.
- Provide organisational data strategy to enable broader marketing opportunities and to help support our income strategy.
- Support on the development of website/fundraising infrastructure, ensuring clarity of approach to data collection and use.
Impact Assessment:
- Evaluate the impact of existing and proposed business strategies, initiatives, and projects.
- Benchmark our impact against comparable services and similar charities.
- Support the management team on annual impact report generation.
Data-Driven Decision Support:
- Collaborate with cross-functional teams (programme coordinators, managers etc) to gather and analyse data, providing actionable insights to support decision-making.
- Translate complex data findings into easy to understand action points and insights for the management team.
KPI Development and Monitoring:
- Define key performance indicators (KPIs) relevant to business objectives and monitor them regularly.
- Propose adjustments to strategies based on KPI performance and local/community (state of the borough) dynamics.
- Develop and implement frameworks to measure and track the success of strategic endeavours.
Stakeholder Engagement and Relationship Building:
- Work closely with the senior leadership team and programme coordinators to align analytical efforts with our new strategic direction.
- Work closely with the Club to ensure consistency around audience segmentation and maximise the potential for collaboration.
- Liaise with other relevant departments in the Club where needed to ensure the development of efficient complementary systems and high standards of analysis.
- Form strong positive relationships with funders, maintaining oversight of programme and organisational performance metrics.
- Target, monitor, and provide analysis of performance against established metrics.
Administrative Responsibilities:
- Manage, administer, and maintain the primary Management Information System (MIS) built on the Salesforce Customer Relations Management (CRM) database platform (Salesforce), and evolve usage to include wider data sets eg: marketing data.
- Oversee integral third-party and bespoke add-ons critical to the MIS operation, including Calendar, Form Assembly, and GeoPoint.
- Ensure the reliability and accuracy of data within the MIS and related systems.
- Collaborate with IT teams and vendors to troubleshoot issues and implement enhancements.
- Perform all responsibilities in line with legislative guidance and Club/Foundation policies on safeguarding, safer-working and ED&I practices.
- Any other duties commensurate with the overall purpose of this role and its level of responsibilities.
Capacity Building and Knowledge Sharing:
- Provide not just data but insights that tell a compelling story.
- Conduct reoccurring and ad-hoc analysis, helping the business identify opportunities to increase visibility to funders and community partners.
- Drive the knowledge base of staff at varying levels, fostering a more curious and data-insightful organisation.
PERSONAL ATTRIBUTES
- Thinks ahead, generates innovative ideas
- Values & respects others, builds relationships, collaborates
- Gets things done, delivers to highest of standards, takes responsibility (applies to all roles)
- Skilled and focused multi-tasker
- Ability to work under pressure, collaboratively and independently and to short-term deadlines
- Diligent eye for detail and accuracy
- Passionate about obtaining information from diverse groups
SKILLS, EXPERIENCE & KNOWLEDGE
Essential
- Degree in Business, Finance, Statistics, or a related field, and/or equivalent experience of evaluating data and impact measurements.
- Proven experience in business/performance analysis, strategic planning, or a related role.
- Strong analytical skills with proficiency in data visualisation tools and techniques.
- Proven experience working with management information systems (MIS) and associated technologies.
- Knowledgeable about different approaches and methods to obtain both quantitative and qualitative information from diverse groups.
- High level of computer proficiency, particularly with MS Office packages.
- Excellent communication and presentation skills.
- Ability to collaborate effectively with diverse teams and influence decision-makers.
Desirable
- Experience of working in a culturally diverse work setting with a local and culturally diverse customer base.
- Working knowledge of how CRM systems are utilised to support business output and operations.
- A good understanding, and ideally experience of Data Protection and GDPR requirements.
- An understanding, and ideally experience of internal audit processes and third party-reporting.
- Experience of working in a charity or the not-for-profit sector setting.
Safeguarding is fundamental to the success in all that we do. We are committed to safeguarding and promoting the welfare of all our participants and expect all staff and volunteers to share this commitment. Successful candidates are subject to enhanced DBS checks including the child’s and adult’s barred list checks, satisfactory references and a UK Right to Work check as part of safer recruitment procedures.
Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.
The client requests no contact from agencies or media sales.
We are seeking a highly motivated and experienced National Programme Manager to join The Phoenix Way team. The National Programme Manager will be responsible for the day-to-day management and oversight of our fund, ensuring its effective implementation and impact. This is a key leadership role that requires strong project management skills, strategic thinking,and a passion for driving meaningful change.
The National Programme Manager will be working closely with the National Convenor, The Phoenix Way National Leadership Group (NLG), Global Fund for Children (GFC) and national and regional panels to co-design a collaborative grant-making process.
They will support the development and implementation of the overarching Phoenix Way vision, national and regional plans, which include infrastructure development support, ensuring a consistent approach to grant-making across the nations and regions in line with programme and funder requirements.
For further information please download our Recruitment Pack.
Candidates must respond to the 3 questions and submit their CV.
The client requests no contact from agencies or media sales.