Area Marketing Manager Jobs in Charing Cross, Greater London

Role: Senior Supporter Acquisition Manager

Location: London, Haig House, Hybrid 2 Days Per Week

Contract Type: Permanent, Full Time, 35 Hours

Hours: Monday to Friday

Salary: £47,112 to £48,132 (Inclusive of London Supplement)

Are you looking for a senior marketing manage role, where you can help implement an exciting new fundraising strategy?  

We are looking for Senior Supporter Acquisition Manager to join our Fundraising directorate and lead a brilliant team to develop and implement a range of supporter acquisition marketing programmes and to achieve the growth ambitions of our Fundraising strategy.

The Supporter Acquisition team is responsible for all marketing to attract new supporters across a large portfolio of appeals/products and media.  We are looking for someone to join us who has significant expertise with a wide range of marketing channels and can really add value to large well-established programmes with their experience, knowledge and drive to continually improve, identify appropriate new opportunities and shape supporter acquisition programmes.

The role involves managing an experienced team of two managers and a co-ordinator, and leading relationships with a number of suppliers.  The marketing programmes currently include face-to-face fundraising (from stands in retail space or at expos/outdoor events), DRTV and other forms of advertising, print – door drops/partially addressed mail/inserts and payroll giving.  An important part of the role is developing advertising for the nation’s largest charity appeal, the Poppy Appeal each November.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

The Royal British Legion holds a special place in the hearts and minds of generations of people in society.  As the largest military charity in the UK and home of the extraordinary Poppy Appeal it has provided support to members of the Armed Forces community for over 100 years.  Today is no different. The needs of veterans, young and old, serving personal and their families are growing and complex. To support them we must raise awareness and donations, and that is where you could come in.

We introduced a new fundraising strategy last year to deliver longer term and focused growth, so now is an exciting time to join the charity and help to implement the strategic change and be a key stakeholder or lead in a variety of cross-team workstreams. 

As an experienced senior marketing manager, you will hit the ground running to optimally deliver plans with your team and whilst helping to shape programme strategies and review supply requirements.  You will need experience of managing and coaching teams and working in a truly collaborative way with colleagues, teams and suppliers, leading by example in accordance with RBL’s values.

You won’t shy away from complexity and getting to grips with the details of the broad array of appeals/products your team will be marketing and associated systems, budgeting, reporting and KPI measurements for each of them.  You’ll strive for excellence, ensuring campaigns are compelling and effective and will be able to capably resolve issues at a senior level and take on new challenges. 

Our new fundraising strategy is called ‘Three Giants’ to focus our income generation work on protecting and strengthening on the three vital areas of the Poppy Appeal, our Individual Giving and Legacy activities.  You’ll be joining a welcoming and capable team focused on serving the thousands of beneficiaries who need our help every day. 

This is an extraordinary opportunity to join the leading Armed Forces charity and help to deliver evolving fundraising programmes that will raise donations today and also provide longer term opportunities to help fund our much-needed welfare services in the years ahead.

If this opportunity sounds right for you and you have the experience and skills to help us achieve fundraising growth and development, then we’d love to hear from you today.  If you want to learn more about the role, we’ll be delighted to tell you more.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.  

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 28th April 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Communications Manager 

About Career Ready

We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.

We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.

Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.

Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.

Job Purpose

The Communications Manager will play a leading role in driving Career Ready’s communications activity, working alongside the Head of Communications and colleagues across the charity.

This role will put you at the heart of a range of projects, ensuring that we provide high-quality communications and content that support our programme delivery, stakeholder engagement, and brand awareness.

Role Responsibilities

Stakeholder communications

· Work with the Head of Communications and other internal stakeholders to author and distribute stakeholder communications via relevant channels to support partnership and programme delivery.

· Deliver key colleague communications, including weekly and monthly staff bulletins, and surveys, aligning it to the strategic purpose of the charity and ensuring effective knowledge sharing and staff engagement.

· Support with the delivery of stakeholder marketing campaigns across a range of audiences.

Content and resource production

· Develop and implement a social media content strategy, including day-to-day channel management. 

· Support with the writing, editing, and collation of written content, including case studies, blog content, and news articles.

· Update and produce key publications for our programme delivery, including liaising with colleagues and suppliers to oversee design, content, and production in line with our brand guidelines.

· Work independently and with the Head of Communications and external providers on the creation of creative media content, including photoshoots, graphics, and videos.  

Brand assurance

· Provide advice and guidance to colleagues to ensure all communications are in line with our brand guidelines and tone of voice.

· Help to develop and implement brand assets for use by all colleagues.  

Wider responsibilities

· The post holder will have additional responsibilities and projects set by the Head of Communications, including but not limited to website maintenance, event support, and supporting press and media engagement.

Person Specification

Essential skills and experience:

· Demonstrable experience of working in an internal, fast-paced communications-based role

· Excellent planning and project management skills, able to prioritise and meet deadlines.

· Strong writing, editing, and visual skills.

· Experience of using Adobe design platforms (InDesign, Illustrator, Photoshop).

· Experience of using email distribution platforms (Campaign Monitor or similar).

· Relevant IT skills, including the Office 365 suite.

· Experience of developing and driving forward social media accounts.

Desirable skills and experience:

· Well-developed digital skills to help manage our WordPress website.

· Knowledge of relevant legal and regulatory frameworks including GDPR compliance.

· Experience of working effectively in a home based role

Benefits

You will be rewarded with the following benefits:

· 6% contribution to personal pension plan, subject to 3% employee contribution

· Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of 7 Bank & Public Holidays.

· Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).

· Access to both our Reward Gateway Portal and an Employee Assistance Programme

· Flexible working

We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK.

Location

Career Ready operates a work from home policy with occasional travel required for meetings, visits to programme delivery locations, and events.

For this reason, we request that candidates are based within reasonable travel distance to one of our active delivery regions, which can be viewed on the job description.

Are you passionate about supporter experience and making an impact to transform survival for pancreatic cancer? 

Look no further, we are expanding our fantastic Engagement, Marketing, and Communications team and we are now seeking a Supporter Experience Manager to join us. This role is known internally as an Audience Journey Manager. 

This role is fundamental to deepening engagement, increasing loyalty, and driving up income so we can better deliver our ambitious 5-year strategy to transform survival for pancreatic cancer. You will join us at an exciting time to improve primarily our supporter journeys but will also focus on audience experience across the charity, including our support services, fundraising, campaigns, and marketing activity.  You’ll be taking stock of our current journeys - working with a wide range of stakeholders to evaluate what is working well, where there are overlaps and pain points, and how we can make improvements. You will then continually champion the needs and expectations of our audiences in the development of new journeys and activities, working as part of other transformational programmes to deliver a first-class experience for our audiences. 

You’ll also be providing clear and practical support to steer teams to work in a more audience-centered way and your approach will be based on data-led insights, making use of a suite of exciting new tools and audience analysis we have recently undertaken.  

About you 

• Experience in mapping, developing, managing, and analysing a matrix of multi-channel journeys. 
• Experience in analysing various forms of audience insights to develop tangible actions for teams to apply to their activities
• Experience in championing the audience voice and encouraging teams to shift to a more audience-centred way
• Strong project management skills with the ability to lead cross-functional project groups

If this sounds like you – we’d love to hear from you!

About working for Us 

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our four values: 

• Pioneering 
• Compassion 
• Determined 
• Integrity 

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK, our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and  background can think of no better way to do this than by ensuring that this role fully represents our intent therefore we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

How to apply 

• You can download the Job Description and Person Specification on our website for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Sophie Reeve (contact details are on our website's advert).
• To apply, please complete the online application form on our website, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• Please note that interviews will be held remotely via Teams in April.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

As we are re-opening the recruitment campaign, we will be reviewing applications as we receive them, and interviews will be held on a rolling basis for suitable candidates. Please apply early to avoid disappointment.

Background

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation and displacement, in the occupied Palestinian territory, including Gaza, and Lebanon.

MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, the West Bank, and Lebanon. Due to this growth, we are seeking a Director of Fundraising and Marketing to lead the development and delivery of an ambitious and data driven fundraising strategy.

Purpose of role

The purpose of this role within MAP is to build a high-performing fundraising and marketing team in the UK, and in new international markets, to drive and stabilise significantly increased fundraising performance across a range of income streams. The post holder will lead the development and delivery of an ambitious and data driven fundraising and marketing strategy to successfully deliver MAP’s new five-year vision.

Primary responsibilities

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

The job holder will have the following key responsibilities:

Leadership

• Champion fundraising across the organisation.
• Be an inspiring ambassador for MAP and ensure this is reflected in the strategies, outputs, and behaviour of the fundraising team.
• Actively contribute to leading Medical Aid for Palestinians as a member of the Senior Management Team (SMT).
• Work closely with the SMT to ensure that appropriate processes and systems are in place across the organisation, including delivery against KPIs.
• Attend and actively participate in MAP’s Board meetings and relevant Board Committee meetings providing updates, necessary reports, and feedback on MAP’s fundraising and marketing.
• Lead cross-organisational projects in line with organisational strategy and direction.
• Build strong working relationships with colleagues across the organisation at all levels, adopting and encouraging a collaborative working approach.
• Keep abreast of, understand, clarify, and implement new or changes in relevant thinking and legislation, especially those directly affecting fundraising.
• Monitor and manage risk in accordance with MAP’s risk management policy.

Fundraising

• Lead the development and delivery of an ambitious and data driven fundraising strategy across a range of income streams to successfully deliver MAP’s new five-year vision.
• Build and inspire a high-performing and results-oriented Fundraising Team focused on delivering sustainable income to maintain and build on recent organisational growth.
• Ensure that MAP’s fundraising is supported by appropriate business/activity plans, and sound financial plans and budgets; and that performance is regularly monitored and evaluated against plans and budgets.
• Set, monitor, and deliver annual income and expenditure targets.
• Foster a culture of ambition and innovation and support the team to research, develop, and implement new fundraising approaches to recruit new donor groups across all income streams.
• Drive change and implement new ways of working across fundraising and the wider organisation in support of fundraising effectiveness.
• Manage relationships with key supporters and stakeholders and attend meetings and networking events to unlock new opportunities.
• Strengthen and build on existing supporter relationships, ensuring that all supporters receive a first-class experience.
• Support the team to develop professional and engaging fundraising materials including fundraising propositions, applications, proposals, appeals, pitches, and reports.
• Take overall responsibility for fundraising compliance and ensure that in all relevant areas, MAP complies with the law, regulation, and stakeholder and contractual obligations with third parties.
• Maintain oversight of the supporter database to ensure integrity, legal compliance, and suitability for MAP's fundraising strategy.

Fundraising Development

• Work with the Head of Individual Giving to deliver and implement a strategy which prioritises both the retention and acquisition of new donors, enhances the use of digital products, platforms, and channels and delivers the highest standard of supporter care and donor stewardship.
• Work with relevant colleagues to deliver a new strategy and plan which prioritises deepening and strengthening existing relationships and building a strong pipeline of new prospects to deliver multi-year funding from major donors, high profile supporters, trusts, foundations, and companies.
• Lead the adoption and use of a newly installed Microsoft Dynamics CRM to effectively support data-driven decision making and relationship management to generate supporter insights in support of increased fundraising.
• With the CEO and SMT, agree and invest in a scaled-up approach to fundraising internationally.

Brand and Marketing

• Working in collaboration with the Director of Advocacy and Communications, lead the development and delivery of an integrated marketing and communications strategy that is driven by audience insight.
• Build and inspire a high-performing and results-oriented Marketing Team to build a community of supporters by delivering a seamless supporter journey that promotes MAP’s work and delivers greater income generation.
• Ensure our brand and identity are strong and supported by authentic high-quality messaging, delivering integrated campaigns across all our channels that turn increased recognition into active support for MAP’s work.
• Increase brand awareness and brand attribution, creating an authentic and compelling voice for MAP which centres on Palestinian voices, including the voices of the people MAP serves.
• Empower teams across MAP to successfully deploy our brand.
• Work in partnership with the Director of Advocacy and Communications to ensure content is up to date, factually accurate and to manage reputational risk.

People Management

• Create a high-performing team that is ambitious and passionate about MAP’s vision.
• Provide line management to direct reports, setting, and monitoring individual performance objectives and motivating the team to be innovative and professional in its thinking and delivery.
• Ensure all fundraising staff receive consistent and motivating direction and feedback to enable them to work to the best of their ability.

General Responsibilities

• Support the mission, ethos, and values of MAP.
• Carry out other associated duties as may arise in line with the broad remit of the position.
• Support and promote diversity and equality of opportunity in the workplace.
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position.
• Maintain and improve competencies through continuous professional development.
• Abide by organisational policies, codes of conduct and practices.
• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.

Profile

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.  

Experience

• Extensive relevant experience and a proven track record of delivery of income growth across multiple fundraising channels in a fast-paced and rapidly changing context.
• Knowledge and/or experience of fundraising through direct marketing, trusts and foundations, corporates, major donors, challenge events, community fundraising, and digital marketing.
• Experience of relational databases and of analysing and presenting data to make informed decisions.
• Experience engaging and stewarding relationships with donors at all levels.
• Proven experience producing successful proposals for large scale projects.
• Experience planning, prioritising, and managing multiple projects simultaneously from start to finish.
• Experience in international fundraising.
• Experience in strategic planning, budgeting, and forecasting.
• Experience managing staff across different fundraising areas.
• Experience working at SMT and reporting at Board/Trustee level.
• Experience working with international teams and/or on international issues. (Desirable)

Skills

• Significant gravitas and an excellent networker, communicator, and influencer who is at ease and skilled in representing and promoting an organisation with different audiences, at different levels and in different contexts.
• Highly proactive and effective at collaborating with others, building relationships and partnerships.
• Excellent judgement, including in balancing short and long-term priorities, focusing on key issues, and identifying and managing both opportunities and risks.
• Ability to undertake a complex management role in an international organisation, leading a very busy team and schedule.
• Excellent project management, budget and forecasting management, and resource control skills.
• Persuasive communication skills with the ability to present and convey complex ideas and issues clearly and coherently.
• Strong decision-making skills and ability to translate priorities into operational goals and plans.

Knowledge

• Significant knowledge and understanding of all aspects of fundraising including philanthropy, partnerships, individual giving, and legacy giving.
• In-depth and up-to-date knowledge of charity law, fundraising regulations, standards, and best practice.
• High level of competence in CRM software and social media.
• Commitment to maintaining standards to promote trust and confidence in MAP’s fundraising initiatives.
• An understanding of the work of MAP and the issues facing Palestinians living under occupation and as refugees.

Personal Traits Desired

• Commitment to MAP’s mission, services, and the right to health.
• Commitment to anti-discriminatory practice and equal opportunities.
• An ability to apply awareness of diversity issues to all areas of work.
• Commitment to the values and ethos of MAP.
• Prepared and able to travel occasionally to Lebanon, the occupied Palestinian territory, and Israel and pursue new business opportunities anywhere in the world.
• Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.

Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Director of Impact & Development – The Solicitors’ Charity

We’re looking for a Director of Impact & Development to develop and implement income generation and communication strategies and to develop strategy and practice around impact measurement and client feedback collection. The Solicitor’s Charity is the independent charity that, since 1858, has been supporting solicitors and their dependants in times of need or crisis.

Salary: c£66,000 - c£70,500(rising to c£67,250 - c£71,750 after successful completion of 6-month probationary period). The point on these salary ranges at which you will be paid is currently dependent on your location.

Flexible working arrangements are possible, including homeworking with occasional attendance in person at meetings, largely in central London (6-8 per year). Most staff work from home, though we also have an office in southwest London.

The Director of Impact and Development role

 We have recently agreed our strategy for 2024-2026. Two key objectives for this period are to grow and diversify our funding streams and to increase awareness of the charity.  We are also keen to understand better the impact that our activities have on our clients so that we can ensure that we are doing well the things they need to support them and so that we have stories to tell to help with fundraising and communications. Finally, we are keen to engage members of the profession in spreading the word about our work, including through a volunteer ambassadors’ scheme.

As holder of this senior role you will lead in these areas, developing and implementing effective strategies ad processes. You will work initially with our existing communications agency and with fundraising consultants but by the end of the year will need to have formed a view and put in place plans that either continue with these arrangements or bring more work in house.

Success in the role will be shown by significantly more income coming from sources other than our investments and donations of unclaimed client balances by law firms; by more people knowing about, supporting, and approaching the charity for help; and by us understanding better what works to help our clients and using this knowledge to promote development of the charity.

We’re looking for someone with at least 10 years’ experience in leading change in organisations (as an employee and/or a consultant) and evaluating organisational impact through metrics, feedback and benchmarking. At least 10 years’ experience in leading a marketing, communications and/or a fundraising function with proven experience in leading the development and implementation of marketing, fundraising and communications strategies and implementation plans in a similarly sized and geared organisation. You will also have a track record in developing organisational design, targets, operating models and business modelling in the charities and not-for-profit sector.

Other key demonstrable skills and experience include:

· Strong interpersonal and partnership skills, able to influence and work with a range of stakeholders at all levels, within and outside of the organisation.

· Ability to lead and motivate others and create strong working relationships with colleagues at all levels.

· Strategic thinker, able to see the big picture, recognise long-lasting, high impact decisions and implement clear operational delivery plans

· Strong analytical skills to be able to provide analysis of financial information (and other data) and oversight.

· Ability to present ideas, concepts, plans, and policies at Board level (and to a range of individuals, including senior external contacts) clearly and persuasively.

· Experience of working in a flatter organisational structure where levels of resource mean being willing and able to operate at both strategic and hands-on levels.

Why should you join us at The Solicitors’ Charity?

We are a small (but growing), friendly, largely virtual organisation with an enthusiastic, skilled, and experienced workforce. We are excited to have finalised our new strategy that will ensure we embed a holistic approach to improving the wellbeing of solicitors in need and their dependents.

Besides competitive salaries we have generous pension arrangements (up to 10% matched employer/employee contributions) and holiday entitlement (30 days plus Bank Holidays for a full-time member of the team, and an additional day on or near your birthday). There are Employee Assistance and staff discounts programmes in place, and we are flexible about working arrangements (hours and location). We also are piloting a Wellbeing Award of up to £500/year.

To apply:

i) please send a concise CV (2-3 pages) plus

ii) a covering letter of no more than 2 pages fully and clearly explaining how you meet each of the criteria set out in the job description and person specification to the email give in HOW TO APPLY. 

Deadline: Noon on Tuesday 30th April.

Please also address any questions to the email account listed in HOW TO APPLY.

Initial interviews: 10th May.

These may be held online. Please note, if we receive a high number of applications, we may close this advertisement early. We encourage you to complete your application as soon as possible to avoid disappointment.

Job Description

Purpose of the role

Our PR & Media Manager is crucial to our plans to scale up our media coverage as we enter the final years of our campaign to end bear bile farming in Vietnam. As part of the Comms team, you will work closely with colleagues in our Programmes and Fundraising teams to amplify their work through public relations, celebrity support and media activity. Your key areas of responsibility will include press office management, preparing PR & Media plans for each of our key markets, preparing pitches, media releases and content for media outreach and building a library of case studies to showcase our work. Your other key area of responsibility is supporting our highly successful celebrity liaison to raise Animals Asia’s profile through earned, owned and shared digital platforms, print and broadcast media. You will possess the knowledge, skills, and creativity to help us raise awareness of Animals Asia and what we stand for, helping us grow our supporter base and meet our brand goals. You will be managed and supported by our Global Head of PR and Media.

Key duties:

1. Responding to media enquiries, drafting media releases, undertaking proactive pitch development, outreach to journalists, maintaining our database of media contacts and other general press office management.
2. Supporting our Founder and our Global Head of PR and Media to develop and grow relationships with influencers and high-profile supporters, and deliver campaigns involving celebrities and influencers.
3. Preparing, publishing, moderating and reporting on social media content for PR and media purposes.
4. Close working with international colleagues and managing our PR agencies globally to deliver PR campaigns in our key markets and professional media management at international events.
5. Supporting and promoting global campaigns, appeals and events by developing press releases, media packs, briefings and other PR materials.
6. Developing and maintaining a case study, asset and fact file library.
7. Working with Meltwater and Muck Rack media monitoring systems to identify media opportunities and compile PR & Media performance reports.
8. Internal liaison with colleagues throughout Animals Asia to develop content and pitches for earned and owned media opportunities.
9. Drafting pitches and articles in close collaboration with our internal subject matter experts to develop our reputation and thought leadership in animal welfare.
10. Producing media-ready content, including video and written content.
11. Maintaining the news section of our website and media packs.

General

• Proactive attendance at team meetings, relevant seminars and wider staff meetings.
• Proactive in keeping up to date with developments in PR & Media.
• Represent Animals Asia at internal and external functions and events as required.

Person Specification

• Minimum of three years’ experience of working in a busy press office or PR agency, including drafting press releases and responding to media enquiries.
• Strong news sense, knowledge and interest in the environment, biodiversity and animal area is a plus.
• Experience of working with celebrities, their managers and agents.
• Good understanding of reputation management and associated risks.
• Experience in using media monitoring software to track media engagement, journalists and coverage.
• Extensive experience of writing and publishing to social media.
• Competent video editing skills.
• Excellent written English.
• Demonstrable experience of prioritising and delivering against multiple deadlines in a time pressured environment.
• Confident in building relationships with colleagues and stakeholders and being a credible representative for the charity and the cause.
• Proven ability to work well under pressure.
• Willingness and ability to work early/late flexible hours (due to the global nature of the role) and occasionally on weekends.
• Commitment to the objectives and values of the organisation.
• Advanced working knowledge of Microsoft Office and Google Suite products.

Communication / interpersonal skills

• Strong people skills with a high level of organisational awareness and demonstrated ability to liaise with a broad and diverse range of stakeholders.
• Proactive, with a “can-do” attitude. Results-driven to improve performance.
• Ability to display initiative, common sense and diplomacy.
• Commitment to professionalism, discretion and confidentiality.
• Well-presented, articulate and polite.

Conditions and Benefits

Place of work: Home-based (Global).

Working Hours:           Full-time.  Standard hours are 37.5 hours per week from 9am to 5pm.  You will be required to work such additional hours as are necessary to fulfil your role which may include evenings and weekends.  You will be expected to manage your hours, responsibilities and workload accordingly.

Reports to: Global Head of Media and PR.

Manages: n/a.

Budget responsibility: n/a.

Probation: 6months.

Annual leave: Commensurate with the country of residence.  The holiday year runs from January 1st to December 31st.

Other benefits: Standard Animals Asia benefits plus training will be provided as required with opportunities for growth and development.

Recruitment schedule and how to apply

Please send your CV and cover letter outlining how you meet the person specification and why you should be considered for this role.

Closing date: 17 April 2024 at midnight with interviews taking place the week commencing 29 April 2024.

Only shortlisted candidates will be notified.

Personal data collected will be treated in strict confidence and used solely for recruitment purposes.

Animals Asia values candidates with different backgrounds, experiences, and perspectives. We welcome applicants of every ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, or veteran status. We are committed to building an organization that creates an inclusive environment for all.

Career opportunity 

We are seeking to appoint a Development Manager to raise funds to further enhance the quality of education for students at Wallington County Grammar School. This includes through investment in capital projects, teaching resources and staffing the curriculum. Our aim is to maximise the life chances of our students, providing a world class education that supports them in gaining access to the best universities in the country.

The key focuses of this role will be to:

• increase parent voluntary contributions to the School Fund;

• develop and deliver an alumni fundraising strategy;

• enhance the number of Free School Meal applications;

• support fundraising by our Parent, teachers and Friends Association. 

School Context 

Wallington County Grammar School is one of the most successful schools in the country. Our motto is Per Ardua ad Summa, “Through Difficulties to the Heights”, which our exceptional students exemplify each and every day. Their success, and that of our staff has been recognised by Ofsted, grading the School ‘outstanding’ in all areas. This success is born from a strong set of values centred around compassion for one another, commitment to all we do, courage in facing life’s many challenges and creativity to succeed in a global 21st century society. 

We are a highly selective school, admitting 150 young men from across London and the South East into Year 7 and admitting young women into the Sixth Form. We have a well-balanced, academic curriculum centred around developing scholarship and creativity which, when combined with innovative and forward thinking pedagogy, makes Wallington County Grammar School, an extremely stimulating environment in which to work. 

Advantages and benefits

• Working with high attaining and committed young men and women;

• Joining an established cross trust team of professionals;

• Access to a Charter Marked CPD programme (Silver Status);

• Amenities and benefits including priority entry for children of staff; onsite parking; Ride to Work Scheme; Employee Assistance Programme and a School gym;

• A firm commitment to staff wellbeing and work life balance; 

• A leafy setting on the edge of the beautiful Beddington Park easy access to both central London and the Surrey countryside.

Application Process

An application pack can be downloaded from the School website. Please note an application form must be completed for this post. Candidates may be called for an interview upon receipt of their application.  A Statement of Suitability addressed to the Headmaster is required as part of the application.

Visits to the School are welcome prior to application. Please contact the WCGS HR Department to arrange an appointment.

We reserve the right to interview and appoint immediately should there be a suitable candidate and therefore advise that applications should be submitted as soon as possible.

Safeguarding

Folio Education Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.  The recruitment process will include an enhanced DBS check, medical screening, confirmation of right to work in the UK and all other pre-employment checks in line with safer recruitment requirements.

Equal Opportunities

At Folio Education Trust we believe that all individuals are of equal value and we are committed to equal opportunities for all. All people who work and study in the school have the right to be respected and valued within a safe and secure environment and not to be discriminated against on the grounds of age, class, sex, race, disability, sexual orientation and religion or belief.

Our Candidate Privacy Notice and Child Protection and Safeguarding Policy are published on our website.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club, Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists.  The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

Are you passionate about driving business success through strategic analysis and impactful decision-making? The Foundation is excited to introduce a new and critical role within our organisation, an Insight and Impact Manager. This position is at the forefront of shaping our business strategy, ensuring that data-driven insights contribute to the overall success and growth of Tottenham Hotspur Foundation.

The postholder will be committed to Tottenham Hotspur Foundation’s policies/procedures, including our Safeguarding policy, Equal Opportunities policy and Health and Safety procedures – reflecting the Club’s commitment to safeguarding and promoting the welfare of vulnerable people in our community. 

JOB PURPOSE:

As the Insight and Impact Manager, you will play a pivotal role in influencing key business decisions by providing in-depth data analysis, uncovering opportunities, and assessing the impact of various initiatives. This is a unique opportunity to be a strategic partner to our senior leadership team, guiding them with your analytical expertise to enhance business performance.

Liaising with business stakeholders at all levels of the organisation (Trustees, Club, SLT, funders, partners etc.) you will directly contribute to business objectives, including growing awareness of and connection with the Foundation, establishing our recognition as a high-quality organisation and supporting efforts to diversify income streams, ensuring our long-term financial sustainability. This role provides a platform for you to shape the narrative of our success and drive our mission forward in alignment with our strategic goals.

KEY RESPONSIBILITIES

Strategic Analysis:

• Conduct comprehensive analyses of market trends, competitor landscapes, and internal performance metrics to provide insight into potential strategic opportunities.
• Provide insights into potential business risks and recommend proactive measures.
• Provide organisational data strategy to enable broader marketing opportunities and to help support our income strategy.
• Support on the development of website/fundraising infrastructure, ensuring clarity of approach to data collection and use.

Impact Assessment:

• Evaluate the impact of existing and proposed business strategies, initiatives, and projects.
• Benchmark our impact against comparable services and similar charities.
• Support the management team on annual impact report generation.

Data-Driven Decision Support:

• Collaborate with cross-functional teams (programme coordinators, managers etc) to gather and analyse data, providing actionable insights to support decision-making.
• Translate complex data findings into easy to understand action points and insights for the management team.

 KPI Development and Monitoring:

• Define key performance indicators (KPIs) relevant to business objectives and monitor them regularly.
• Propose adjustments to strategies based on KPI performance and local/community (state of the borough) dynamics.
• Develop and implement frameworks to measure and track the success of strategic endeavours.

Stakeholder Engagement and Relationship Building:

• Work closely with the senior leadership team and programme coordinators to align analytical efforts with our new strategic direction.
• Work closely with the Club to ensure consistency around audience segmentation and maximise the potential for collaboration.
• Liaise with other relevant departments in the Club where needed to ensure the development of efficient complementary systems and high standards of analysis.
• Form strong positive relationships with funders, maintaining oversight of programme and organisational performance metrics.
• Target, monitor, and provide analysis of performance against established metrics.

Administrative Responsibilities:

• Manage, administer, and maintain the primary Management Information System (MIS) built on the Salesforce Customer Relations Management (CRM) database platform (Salesforce), and evolve usage to include wider data sets eg: marketing data.
• Oversee integral third-party and bespoke add-ons critical to the MIS operation, including Calendar, Form Assembly, and GeoPoint.
• Ensure the reliability and accuracy of data within the MIS and related systems.
• Collaborate with IT teams and vendors to troubleshoot issues and implement enhancements.
• Perform all responsibilities in line with legislative guidance and Club/Foundation policies on safeguarding, safer-working and ED&I practices.
• Any other duties commensurate with the overall purpose of this role and its level of responsibilities.

Capacity Building and Knowledge Sharing:

• Provide not just data but insights that tell a compelling story.
• Conduct reoccurring and ad-hoc analysis, helping the business identify opportunities to increase visibility to funders and community partners.
• Drive the knowledge base of staff at varying levels, fostering a more curious and data-insightful organisation.

PERSONAL ATTRIBUTES

• Thinks ahead, generates innovative ideas
• Values & respects others, builds relationships, collaborates
• Gets things done, delivers to highest of standards, takes responsibility (applies to all roles)
• Skilled and focused multi-tasker
• Ability to work under pressure, collaboratively and independently and to short-term deadlines
• Diligent eye for detail and accuracy
• Passionate about obtaining information from diverse groups

SKILLS, EXPERIENCE & KNOWLEDGE

Essential

• Degree in Business, Finance, Statistics, or a related field, and/or equivalent experience of evaluating data and impact measurements.
• Proven experience in business/performance analysis, strategic planning, or a related role.
• Strong analytical skills with proficiency in data visualisation tools and techniques.
• Proven experience working with management information systems (MIS) and associated technologies.
• Knowledgeable about different approaches and methods to obtain both quantitative and qualitative information from diverse groups.
• High level of computer proficiency, particularly with MS Office packages.
• Excellent communication and presentation skills.
• Ability to collaborate effectively with diverse teams and influence decision-makers.

Desirable

• Experience of working in a culturally diverse work setting with a local and culturally diverse customer base.
• Working knowledge of how CRM systems are utilised to support business output and operations.
• A good understanding, and ideally experience of Data Protection and GDPR requirements.
• An understanding, and ideally experience of internal audit processes and third party-reporting.
• Experience of working in a charity or the not-for-profit sector setting.

Safeguarding is fundamental to the success in all that we do. We are committed to safeguarding and promoting the welfare of all our participants and expect all staff and volunteers to share this commitment. Successful candidates are subject to enhanced DBS checks including the child’s and adult’s barred list checks, satisfactory references and a UK Right to Work check as part of safer recruitment procedures.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race, or ethnic and national origins, religion or belief, or sexual orientation.

Strategic Communications Manager (Campaigns)

£28,200.50 (£56,401 FTE) per annum

Part time, 17.5 hours per week

Permanent contract

London based contract with the option of hybrid working in the office and from home*.

Too many people miss out on the essential rehabilitation they need after major events like strokes and heart attacks or to manage a condition such as arthritis and chronic obstructive pulmonary disease.

You might be one of those people.

One in four people in the UK now live with a long-term health condition, so the chances are you at least know someone whose quality of life could be improved through better care outside of hospital.

We are working tirelessly to deliver change – and now we need your help to make it happen.

About the role:

In this role, you will plan and manage the coordination, delivery, quality control and evaluation of assigned communication campaigns (initially focusing on our workforce workstream) and other communications projects as required.

You will advise directors, assistant directors and workstream leads on how communications can help achieve their strategic goals. Additionally, you will work closely with comms and policy colleagues in-house to deliver plans.

Please review the job description via the Apply via website button below. 

About you:

We’re seeking a talented Strategic Communications Manager to work in a high profile area.

You need to be a problem-solver, able to create a plan with tactics to target different audiences and political influencers. You also need to be creative and capable of writing and producing high quality content.

You should have an excitement for communicating using digital platforms, but have a sound grounding across other disciplines to work with our talented teams throughout the organisation.

With extensive experience of successfully managing a significant health or social care campaign or similar type of experience, you will have in-depth knowledge of how to use digital and non-digital campaigns to influence behaviour and effect policy changes.

You will be able to work collaboratively across the organisation, offering support to colleagues and the accountable Assistant Director to enable them to use qualitative and quantitative data to gain insight into the audience.

Finally, you will have the courage to take risks, follow through on what you say you will deliver, be open to learning and looking for an organisation with a culture where all of that is encouraged.

Click below to view a copy of the job description and person specification.

Want to find out more? We will be holding an open webinar on Friday 19 April at 12:00pm, where we hope you can join us to hear more about the role, and to enable you to ask any questions. Please contact Tina Suttle-Smith via our London office to request a link to join. Please note, you do not need to attend the webinar to apply for this position.

 For an informal discussion about the role with Sara Hazzard, Assistant Director Strategic Communications and Co-Chair Community Rehabilitation Alliance, please contact Tina Suttle-Smith via our London office.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit our website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates hybrid working where employees can work between their home and the office. Through discussions with line managers, the CSP encourages employees to decide how, when and where they work best in a way that balances the needs of the CSP, the team and themselves. Employees are still expected to attend the office for in person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply via website’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, Thursday 25 April 2024

Interview date: 08 May 2024 (In person at the CSP London office).

 If you require any adjustments during the application stage, please contact our Human Resources team.

The CSP is committed to equity of opportunity, and we aim to provide a working and learning environment which is free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society we work and live in and therefore positively encourage candidates from all sections of the community to apply. To see our Equity, Diversity and Belonging strategy please visit our website. 

NO AGENCIES

Mayhew are an animal welfare charity working to improve life for dogs, cats and the people in their community – at their home in London and internationally, in Georgia and Afghanistan, where they focus on managing freee-roaming dog populations and providing vital medical care.

It’s an exciting time to join, with ambitious plans in development to raise Mayhew’s profile and deliver strategic objectives over the coming years to broaden reach and deepen impact for dogs, cats, pet owners and communities. The passionate, committed and diverse team prioritise a collaborative and integrated working approach. They are looking for someone who is as committed to dogs and cats in need as Mayhew are, and who thrives in this working style.

The Philanthropy Manger – Trusts & Corporate will work closely with the Head of Fundraising, Head of International Projects and Relations and the wider Senior Management Team, to plan and deliver tailored and engaging applications and pitches, securing both restricted and unrestricted funding.

The postholder will take ownership of the corporate and trust fundraising strategies, researching new opportunities, developing budgets and approaches, as well as leading the day-to-day relationship management of these important partners. You will be involved in generating vital income to fund key services, including Therapaws, Pet Refuge and Mayhew International.

This an excellent opportunity for a corporate or trusts fundraiser to broaden their income stream experience and skillset.

As Philanthropy Manager – Trust & Corporate, you will: 

• Lead corporate and trust fundraising at Mayhew and develop these areas to increase net income and establish long-term relationships
• Identify new opportunities within corporate and trust fundraising supporting an income target of c.200k from Trusts and c.£70k from Corporate
• Manage and maintain the corporate and trust pipelines, including inputting into the annual budget and monthly management account processes
• Lead the day-to-day management and stewardship of a portfolio of corporate and grant making bodies, developing tailored plans for each existing and potential funder

Ideal skills and experience:

• Proven and successful track record of working with corporate partners or trusts and foundations at 4- and 5-figure level
• Passion for working with organisations and institutional funders to deliver transformative growth
• Experience of trust and foundation fundraising techniques and project bid submissions
• Enjoyment of networking and building relationships.

Benefits include:

• 33 days annual leave, including statutory bank holidays, pro rata for part-time employees. Increasing to 34 days after two years’ service and 35 days after five years.
• An extra day of annual leave for your birthday
• On completion of two years’ service, staff have the option to buy or sell up to five days annual leave each year in January
• 5 paid volunteering days per annum (on completion of 2 years’ service)
• Enhanced sick leave (10 days sick pay will be paid to staff in a rolling year)
• Health Cash Plan (upon completion of induction)
• 24/7 Employee Assistance Programme, which includes access to free F2F counselling sessions
• Discounted veterinary treatment (50% of standard Mayhew price)

Are you passionate about giving children & young people the mental health and wellbeing support they and their families need through play and creative therapies? Do you have an ability and some experience in fundraising or the key skills required to develop into this role? Then we have an exciting opportunity for you.

We want to hear from dynamic and driven individuals who would enjoy fundraising and supporting the development of a wonderful, small, but growing London-based children’s charity.

Ideally we are looking for someone with experience in fundraising. However, we would welcome applications from individuals who can demonstrate the key skills required, but who may not have previous fundraising experience. We can offer mentorship to the right candidate. 

To Apply: Please send your CV and a covering letter (up to 2 sides of A4 only) highlighting your experience and skills relevant to this position (please use the qualities described in the job specification as a guide).

Applications close:  Monday 22nd April at noon
Interviews will be held:  Week of 29th April

The Purple Elephant Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff, trustees and volunteers to share this commitment. Successful applicants will be required to apply for/have an Enhanced DBS check in line with the Government safer recruitment guidelines, provide references and complete safeguarding training, and will need to demonstrate a willingness to observe safeguarding procedures at all times.
The Purple Elephant Project positively encourages applications from all sections of the community.

The successful candidate will;

·Engage with local businesses, schools, and individuals to raise vital funds 

·Cultivate relationships and partnerships to support our mission 

·Plan and execute exciting fundraising events and campaigns 

·Share our story and impact with the community through compelling storytelling 

·Drive growth and sustainability for our organisation

Join our team and help us generate the fundraising income we need to ensure we provide the best outcomes and brighter futures for children and their families. 

This role is largely home-based, with the need to get out and about across predominantly Hounslow and Richmond boroughs. You will be working through events, community fundraising, supporting individual giving and working with local companies and corporate. 

A job description is available with more details about this exciting role and the type of people we want to hear from. 

Apply today and be part of something truly wonderful. We can’t wait to welcome you onto our team!

Job title: Membership Manager
Reports to: Senior Manager, Team and Operations
Salary: £36,000 to 40,000 depending on experience
Location: Bloomsbury, London
Term: Permanent
Hours: Full time, office based*

*RSTMH is looking to trial home working for 1 day a week

RSTMH is a charity and membership society for those working or interested in tropical medicine and global health, and currently have almost 1,800 members from more than 90 countries, with a network of more than 10,000 involved with our work in some way. We are looking for an experienced Membership Manager who will help us manage all aspects of our membership programme. This involves maintaining high levels of retention and developing and delivering new recruitment strategies for members across the world.

The role will also focus on developing membership journey programmes to ensure our members receive top quality service from the Society and that all membership processes are undertaken with efficiency, energy and effectiveness.

The Membership Manager will also play a crucial role in ensuring that we are promoting RSTMH, and its membership offer, to our members and supporters. This person would be the first point of contact for our members and so must be professional, a sound communicator and efficient.

Part of this role involves creating policies and processes to ensure members feel valued at each stage of their journey with RSTMH, developing new marketing products and materials for recruiting and retaining members where necessary.

The successful applicant will have Membership management experience within a relevant charity or learned society setting and will relish the opportunity to take on a new challenge, working on their own initiative for much of the time.

The role

• To lead on developing and implementing current strategies to increase members of RSTMH, including monitoring and evaluating performance against plans and KPIs
• To analyse, identify and develop plans to optimize member journeys
• Manage enquiries from current/prospective members in a professional, timely manner, to agreed service targets
• To cultivate strong relationships with members and understand their specific needs so that RSTMH can support them most effectively via targeted communications
• Establish and maintain systems to report and evaluate RSTMH’s membership retention and recruitment success
• Deliver reports to keep the team, CEO and Board up to date with progress on membership activities and strategy 
• Support the Senior Manager with leading our CRM work, which is using Civi CRM
• Work with the team to develop activities and marketing campaigns to improve membership value and take-up
• Develop and oversee communication templates for members, and ensure these are kept up to date
• Keep up to date with best practice in membership management
• Ensure the membership pages and members Area of the website are up to date, accurate and compelling
• Ensure the RSTMH website, journals, materials and other channels have up to date membership information
• Work with a third part finance company to ensure membership subscription payments and renewals are processed efficiently and effectively, and ensure payment processes are fit for purpose
• To be a member of the International Members Committee and help utilize the group to support membership goals  
• Maintaining and improve processes for members
• Establish systems that monitor updates within the membership effectively and ensure that they are communicated to the CEO and Board of Trustees regularly
• Work closely with the Communications Manager to commission and create content for the bi-weekly Members newsletter and membership recruitment campaigns

Person specification

• At least 3 years' experience of working in a membership role, with experience of recruitment and retention campaigns
• Experience of working in a learned society or membership organization
• Working in international development or global health is desirable
• Passion and commitment to the work of the Society
• Experience of developing and delivering successful membership programmes, that have increased recruitment and demonstrably reduced attrition
• Experience of account management of suppliers is desirable
• Experience of creating compelling messages to different audiences
• Highly organised, with ability to self-plan and prioritise workloads 
• Ability to communicate technical details to non-technical people
• Experience of using social media in a professional capacity Knowledge of how to use and optimize a CRM system for membership retention and recruitment
• An understanding of Civi CRM is desirable
• An understanding of current and emerging membership and marketing trends
• A solid understanding of relationship building and how to create a compelling membership journey
• Excellent oral, copywriting and communication skills
• Highly developed interpersonal skills including, communication, influencing and collaboration
• Ability to understand how membership programmes works alongside digital and marketing campaigns
• Effective decision-making skills Self-starter, able to work proactively
• A strong relationship builder
• A good understanding of the analytical methods used to increase engagement from members
• Ability to think ahead - anticipate and solve problems before they arise
• High degree of integrity and professional credibility
• Good team player, with an understanding of the challenges of working in a small team
• Resilience under pressure
• Flexibility to work outside of office hours, and to travel within the UK and beyond, as required

Please submit your application form by 5pm BST 28th April 2024
We will be reviewing applications as they come in due to the urgency of this appointment, so would encourage you to apply as soon as possible. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.

We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.

JOB DESCRIPTION AND PERSON SPECIFICATION

The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.

Responsible to

Deputy Director of Fundraising

Direct reports

Potential scope for line management responsibilities in future.

Working hours and contract

This is a permanent full-time role. We will consider part-time and flexible arrangements.

Salary

£35,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).

Location

Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.

Role Responsibilities:

This role plays a key part in driving income growth and sustainability in our Individual Giving programme.

Your priorities will include:

· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.

· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.

Strategy, planning and delivery:

· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.

· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.

· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.

· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.

· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.

· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.

· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.

· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.

· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.

Collaboration

· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.

· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.

· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.

· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.

· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.

Management

· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.

· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.

· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.

· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.

Other

· Become fully conversant with the aims and objectives of the organisation.

· Keep up to date with developments in the sector and key new initiatives in our field. 

· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.

· Undertake other duties as may be reasonably required on either a short or long-term basis.

Person specification:

Skills, knowledge & experience

Essential skills, knowledge and experience:

· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.

· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.

· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.

· Track record of meeting or exceeding targets.

· Proven ability to think and act strategically, with strong planning and evaluation skills.

· Experience of managing, motivating and developing a team.

· Experience of managing agencies and negotiating strong commercial agreements.

· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.

· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.

· Highly proficient in identifying, creating and editing fundraising content.

· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.

· Strong project management and analytical skills.

· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.

· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.

· Thorough knowledge of fundraising regulations and GDPR.

· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.

· Demonstrable passion and advocacy for the needs and motivations of our supporters.

Desirable skills, knowledge & experience

· Minimum of two years’ experience within a fundraising team.

· Previous knowledge or fundraising experience with a medical research charity.

· Professional fundraising, marketing or direct marketing qualification.

Personal qualities

· An understanding of and commitment to the sight loss community.

· Strong communication skills and presentation style.

· Evidence of financial fluency.

· Flexibility and a practical, can-do attitude.

· Highly motivated and able to juggle a varied workload.

· Personable, with excellent listening skills.

· Excellent accuracy and attention to detail.

· Growth mindset.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

LRMN is looking for a highly organised, proactive and engaging Campaigns and Communications Manager who is passionate about storytelling and campaigning, excited about policy change and excellent at building stakeholder relationships.

LRMN is a thriving organisation supporting refugees, asylum seekers and migrats, with a focus on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived gender based violence, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients engage in their community.

You will play a key role in identifying strategic opportunities to make change through empowering and engaging our clients and local network, building and communicating a strong case for change. You will also play an important leadership role within LRMN, sitting on the management team.

We are currently working in a hybrid model. You would be expected to work two days from our office in Deptford.

To apply, please find the job description, person specification and link to the application form on our website.

Deadline: 9am 30th April

Interviews: 7th or 8th May