Assistant Campaigns Officer Jobs in London, Greater London

Job Title

Operations Assistant

Salary

£25,000 - £28,000 per annum - pro-rata for part time working

Location

We operate as a remote-first organisation, providing an office in Central London. Given that this position contributes to office operations, it will be hybrid, requiring at least one day in the office per week.

Reporting to

Senior Operations Manager

Employment Type

Permanent part time (15 hours per week)

We are open to a flexible work pattern that suits your needs. Ideally we would like someone to work for 3 hours, every weekday. 

Application Closing Date

10am Monday 29 April 2024 

Introduction to the role

This is an opportunity to help support a busy organisation doing important work. Your work will make it possible for us to support a team of fact checkers, communicators, fundraisers and technologists. 

Millions of people use our fact checking, including most of the major internet companies. We get powerful people and institutions to correct the record, including politicians and the national media. We are campaigning to ensure that the power to shape online debate is scrutinised and not abused. 

We’re looking for someone who can support our talented team of 40 people, by making sure the organisation runs smoothly and being a ‘go-to’ person.

You will join our small Operations team who manage our finances, governance and people operations. We oversee policies, processes and systems so that it is easy and enjoyable for people to do their best work. That means making sure everyone has what they need to do their jobs. You will manage queries, provide basic IT and financial support, support recruitment and make sure people have a good experience whether they are starting or leaving us. You’ll keep the office running smoothly and make sure we have up to date documentation.

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant

Job Definition

• Manage incoming internal and external queries via post, the admin and team email addresses, the operations Slack channel, main phone line and any operational queries (via Freshdesk)

• Manage any necessary purchasing to ensure the team have what they need to work effectively

• Support the Fundraising team with correspondence to donors and mail campaigns

• Provide basic IT support to the team by monitoring the IT Support Slack channel, ordering equipment, providing instructions for how to use Google Workspace, Trello and Slack, and equipment such as laptops and cameras used in hybrid meetings

• Support the Senior Operations Manager with bookkeeping to enable the SOM / accountants to produce timely and accurate management accounts

• Support the People Operations Manager with recruitment by posting job adverts on our website and third party channels, managing communication with candidates and setting up new team members with everything they need to get started at Full Fact

• Manage the tasks involved with people leaving the organisation.

• Support the Senior Operations Manager with coordination and minute taking of Board, Committee and Management Team meetings

• Ensure a well run office by managing supplies and liaising with the facilities team (e.g. delivery of water bottles, ensuring facilities are working, setting up the office for team events)

• Keep registers up to date (e.g. fixed assets, abuse register, software register)

• Support the team with travel arrangements 

• Support the People Operations Manager with coordinating training and development initiatives

Outcomes

In the first 6 months you can expect to: 

• Successfully create a conducive environment for our team during the office move in collaboration with the Senior Operations Manager.

• Achieve streamlined and efficient management of IT equipment for both new starters and leavers.

• Deliver a great candidate experience for candidates by supporting the People Operations Manager with recruitment activities. 

• Optimise operational costs by identifying and acting on savings opportunities.

• Organise our team social events to celebrate our teams’ achievements in an important year for our work.

What we are looking for from you

Political impartiality and sensitivity:

You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

Understanding of public debate in the UK and sensitivity to the political context we work in.

Job skills/competencies

• Proven experience in an administrative or operational support role.

• Experience with accounting packages, ideally Xero.

• Experience with Excel/ Google Sheets.

• Proficiency in Google Workspace, Trello and Slack.

• Minimum of GCSE Mathematics (or equivalent) at grade C/4 or above.

Personal skills/competencies

• Strong organisational and time management skills, with the ability to prioritise tasks effectively.

• Excellent communication and interpersonal abilities.

• Attention to detail and accuracy.

• Flexible with a ‘can do’ approach to work

• Understands the importance of confidentiality.

• Ability to work independently with minimal supervision and as part of a team.

• Commitment to the mission and values of Full Fact.

What we offer

Starting salary of £25,000 - £28,000 per annum pro-rata depending on experience.

Workplace Pension

Generous holidays

• 25 days holiday plus bank holidays. 

• In addition, we close the office for a period between Christmas and New Year. 

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 29th April, 2024

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website.

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.

The interview panel will be Charlotte Ross (Senior Operations Manager), Laura Dewis (COO) and Sophie Hale (People Operations Manager). 

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you. 

The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance

Are you an enthusiastic and confident self-starter with strong interpersonal, organisational and problem-solving skills? Do you enjoy monitoring and evaluating media coverage, managing relationships with media monitoring companies, and handling media enquiries with professionalism and efficiency?

TPP are recruiting a PR and Communications Assistant on behalf of our client, a highly respected and well-established charity, dedicated to making a positive impact on the lives of society's most vulnerable individuals.

Benefits:

• 25 days' holiday per year plus Bank holidays.
• Season ticket loan.
• Pension scheme.
• Employee Assistance Programme.

The Role:

As a PR & Communications Assistant, you will collaborate closely with Media Managers and Communications Officers to monitor and evaluate media coverage, maintain filing systems, manage relationships with media monitoring companies, and handle media enquiries with professionalism and efficiency. This role offers a unique blend of administrative responsibilities and opportunities to support the production of press releases, website content, and internal communications.

Main responsibilities:

• Provide administrative support for the PR & Communications team, including managing online filing systems and processing invoices.
• Act as the initial point of contact for media enquiries and internal/external stakeholders.
• Generate media coverage evaluation reports and monitor coverage for reputational risk.
• Compile and distribute a weekly email alert for senior staff.
• Create cross-platform content for both external and internal channels.
• Assist in coordinating and attending media interviews, case study interviews, filming or photography shoots, and events.
• Contribute to the management of social media channels and occasional website updates.
• Support the delivery of national and regional campaigns and stories.

Essential requirements:

• Solid administrative support experience.
• Experience in a press office or communications department.
• Ability to work well under pressure and meet tight deadlines.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to build positive working relationships.
• Experience with editorial writing or social media content production.
• Understanding of sensitivity when communicating stories of vulnerable individuals.
• Exceptional organisational skills and ability to prioritise tasks effectively.
• Proficiency in Microsoft Office.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Brighton area.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Brighton region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Brighton area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Manchester area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in and around Manchester. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Manchester area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the South East London area.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the South East London region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the South East London area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Middlesbrough area.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Middlesbrough region and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across the Ayrshire, Dumfries and Galloway area.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Ayrshire, Dumfries and Galloway region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the region and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in Oxfordshire and surrounding counties.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the region and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Wirral and Liverpool area. 

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in Liverpool and the Wirral region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across Liverpool and the Wirral area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role. 

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across Greater London.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Greater London area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in across the Highlands, Islands and Grampian area.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in theHighlands, Islands and Grampian region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the region and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across Cornwall and Devon.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service across Cornwall and Devon. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region. 

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the counties and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.  

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.  

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. 

We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support across the Dundee, Perth & Kirkcaldy area.

This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.

Based at home (laptop and mobile phone provided), you will be expected to travel independently across the region and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.

We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.

The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.