Assistant Data Manager Jobs
We are currently looking for a Regional Assistant Manager to join our passionate and committed Regional team on a Permanent Contract.
The successful candidate will be client focused and an excellent listener, have a keen eye for detail and be able to engage well with all relevant stakeholders.
The scope of this role is to work as part of the Migrant Help Asylum Services team, part of the AIRE contract, and to provide a professional service which includes the provision of advice and guidance in addition to aiding with the completion of support applications. You will support and manage the Client Advisers within the Regional Team, champion training, coaching and overall management of the team. You will be required to support in the completion of all types of asylum applications, induction briefings to new arrivals in initial accommodation, provide them with advice and guidance around the asylum process, asylum support and their obligations.
If you are an excellent communicator, have the ability to work with people in sensitive and emotionally demanding situations and are looking for an exciting role within an ever-growing, fast paced team, we’d love to hear from you!
As the Regional Assistant Manager your duties would include:
- Provide an Advice and Guidance service to Asylum Seekers and Failed Asylum Seekers, including assessing eligibility criteria and completing Asylum Support Application Forms (ASFs), notifying the Authority on changes of circumstances, immigration related matters within the scope of OISC regulations, Voluntary Assisted Returns, and signposting to other organisations
- Responsible for day-to-day operational oversight of the Client Adviser team under the overall management of the Regional Manager, including monitoring inboxes and respond or allocate requests received, planning for staff workloads, absence monitoring and ensuring assigned rota duties, are carried out as planned
- Support with the Health and Safety arrangements of this multi-disciplinary team, ensuring the team are safe and secure at all times through robust lone working and RAMS arrangements
- Conduct line management of client advisers, including supporting the recruitment and inductions of new staff, employee development, appraisal and supervision, performance monitoring, absence monitoring, disciplinary and conflict resolution
- First line of escalation for Client Advisers on complex cases, including unplanned and complex cases, ensuring Initial Accommodation requests, Requests for Further Information and Evictions are dealt with in a timely manner, and initial escalation for safeguarding issues or concerns
- Handle calls effectively, work in a timely way to ensure that clients are supported appropriately whilst ensuring that we are able to support as many people in need as possible
- To support KPI assurance for the regional team
- Provide outreach and face to face support for clients and those with additional support needs, by appointment, at designated locations, as required by the Regional Manager or / or Head of Service
- Facilitate team meetings including daily briefings to ensure that team members are up to date on matters that effect the delivery of service, such as policy and legislation changes
- Act as a contact with the Home Office, Social Services, Healthcare Professionals, AASC provider and other relevant agencies for applicants with additional support needs
- Keep full, accurate and up-to-date case records and complete case follow-up within the requisite time scales and undertake any necessary administrative tasks
- Support Regional Manager with administrative requirements for the contracts and services i.e, daily management reports, KPI data checks, managing regional appointments to ensure efficient service delivery; and Quality Management of the service, including but not limited to; supervisions and file reviews, client feedback, internal and external audit activity e.g. Advice Quality Standards, ISO etc. as well as In line with OISC and Migrant Help requirements and quality frameworks
- Attendance at sub-contract/stakeholder/safeguarding meetings as required, ensuring Migrant Help policies, and operating procedures are followed at all times
- Undertake any other duties which may be assigned from time to time and may include cover for other funded projects e.g. Supporting Victims of Human Trafficking and anti- human trafficking operations, EU Migrant Advice, Foreign National Prisoner Advice Service
The experience and skills you need:
- Demonstrable competence in a people management role, at supervisory level
- Working with people in sensitive and emotionally demanding situations is essential
- Proven ability to prioritise and work on your own initiative whilst respecting boundaries
- Ability to plan, review, work and deal with deadlines and conflicting priorities
- Shows resilience when faced with challenges from both work and individual clients
- operational experience working to challenging performance KPI's
What else to expect:
- The Regional team operate Monday to Friday between 8am and 6pm, however this service operates and Out of Hours and there will be a requirement to work this on a rota basis
- This post will, on occasion, require travel therefore flexibility is required to meet this need when it arises
- The postholder will need to fulfil rostered duties as may be required of the service
- This post requires weekend working on a rota basis
About Migrant Help:
Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Our vision is for a global society that protects vulnerable migrants, treats them with respect and enables them to reach their full potential.
We place a high value on employees in relation to the work that they do and the benefits the organisation offers, with an ethos of being a Great Place to Work.
These are some of the benefits we offer:
• Flexibility and work life balance
• Enhanced family friendly provisions
• Additional holiday entitlements
• Perkbox benefits
• Non-contributory pension scheme.
At Migrant Help, we foster a culture in which equality, diversity and inclusion are recognised, valued and encouraged. It doesn’t matter who you are or where you come from, we match your skills with the needs of our organisation. As long as you share our values, vision and goals. We welcome applications from candidates regardless of their age, religion or belief, race, gender reassignment, disability, sexual orientation, sex, marriage or civil partnership, pregnancy and maternity.
Migrant Help is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
- This post is subject to a Disclosure and Barring Service (DBS) check
- This post is subject to a Counter Terrorism Check (CTC)
For CTC application applicant must:
- Be able to provide a valid passport eg. 10 year full British passport, EU or non-EU Passport with indefinite leave to remain
- Be able to provide continuous UK address history for the previous 5 years
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment
We encourage applications from disabled people by offering them an interview if they meet the minimum criteria for the job
The client requests no contact from agencies or media sales.
Purpose of the position
The primary role of the Governance Assistant is to provide administrative support to the workstreams under the Head of Governance, which include but are not limited to, annual work plan, royal charter, bylaws, elections, policies and procedures and GDPR compliance.
The Governance Assistant will act with integrity, positivity, energy, and adaptability, using their skills to build effective relationships and work within a shared vision.
The Governance Assistant will be a member of the Business Administration Team and will focus on supporting the Head of Governance to ensure the maintenance of high-quality governance processes within the organisation.
Key relationships
The Governance Assistant will be expected to establish and maintain effective working relationships with these key positions within the College of Paramedics including:
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Head of Governance;
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Executive Assistant to the Chief Executive;
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Other members of the Business Administration Team;
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President and Vice President;
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Chief Operating Officer;
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Chief Executive Group;
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Chairs and Members of the Paramedic and Student Councils;
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Administrative, membership, marketing, IT, and finance staff;
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Board of Trustees
The Governance Assistant’s duties and responsibilities include:
Governance
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Work closely with the Head of Governance to ensure the charity is compliant with regulatory requirements
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Maintain a good understanding of the governance processes and requirements, and work closely with the Head of Governance to ensure they are efficiently and effectively managed
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Maintain a good understanding of the implications for the role and organisation of the requirements of GDPR and other relevant legislation
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Maintain a good understanding of the need for effective policies and procedures, sustained within a robust review process
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Support the efficient and effective day-to-day functioning and co-ordination of the administrative activities associated with governance within the College of Paramedics
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Prioritise and time manage the administrative workload appropriately to meet specific deadlines.
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Support the Head of Governance on the election of trustees and member representatives as required, working with the Membership, Marketing and Engagement team and liaising with candidates, election services and incumbents.
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Provide administrative support for various governance aspects around the Board, Councils, member meetings, reporting and the Chief Executive Group
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Provide administrative support for aspects of Board Meetings/Committees and resources in the absence of the Executive Assistant to the Chief Executive
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Support with timely production of relevant minutes, reports, action summaries and follow ups alongside the Executive Assistant to the Chief Executive and Head of Governance
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Coordinate travel, venue bookings and accommodation for Board, Committees and Councils where appropriate
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Provide administrative support to the Royal Charter project
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Work closely with the Head of Governance to ensure relevant information is shared with third parties or stakeholders
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Oversee the formatting and editing process associated with key documents, in line with branding guidelines;
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Develop and maintain effective electronic filing systems ensuring that information is kept securely and is accessible as appropriate;
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Attend physical meetings at locations within the United Kingdom, as required;
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Undertake other tasks or projects that may arise;
Business Administration
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Providing cover and administrative support to the Executive Assistant to the Chief Executive and Personal Assistant in any absence or when the needs of the business demand
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Coordinating electronic diaries;
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The coordination and business arrangements for College of Paramedics meetings, including serving as a Secretariat for meetings, various established or short-term functions of the College. This includes but is not limited to preparing agendas, taking minutes, action logs, sourcing venues, liaising with delegates, booking travel and accommodation, catering, sourcing audio visual equipment and facilitating remote attendance, collating meeting documentation, recording minutes and /actions;
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Assist with the co-ordination of General Enquiries received by the College of Paramedics over the phone or via email/dedicated mailbox, including tracking responses to ensure all enquires are dealt with in a timely manner;
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Undertake and complete an ongoing development review process, set by, and reviewed on an ongoing basis.
The client requests no contact from agencies or media sales.
About Us
We’re here for everyone affected by cardiomyopathy
We are the specialist national charity for people affected by cardiomyopathy, a condition that affects the heart muscle.
Cardiomyopathy is a disease of the heart muscle. It is a group of conditions that affect the structure of the heart and reduce its ability to pump blood around the body. It can have a devastating impact on the lives of people of all ages, including babies, and is usually inherited. Medical experts estimate at least 1 in 250 people (approximately 266,000 people in the UK) have cardiomyopathy.
We are the only charity in the UK supporting children, young people, and adults with the life-limiting heart condition cardiomyopathy. We are a community of people affected by cardiomyopathy, medical experts, and charity professionals working to provide support and information, campaigning for better access to quality treatment, saving lives through raising awareness and providing hope through shaping research.
Job Summary
We are looking for a highly organised Administrator to join our services team to support the day-to-day operations of our or services to our community. The Administrator will play a crucial role in ensuring the efficient functioning of administrative processes and facilitating communication. The ideal candidate will be detail-oriented, and able to handle a diverse range of tasks with professionalism and enthusiasm. It can be a busy and varied role with lots of interactions with our service users.
Key Responsibilities
· Manage and maintain administrative systems and procedures.
· Handle correspondence, emails, and phone calls, and respond promptly to inquiries.
· Maintain accurate records and databases.
· Managing and coordinating online support groups ensuring joined up working
· Order office stationery and supplies
· Managing incoming and outgoing post
· Managing the services email inbox responding to enquires accordingly
· Coordinate meetings, appointments, and travel arrangements as needed.
· Assist with the preparation of reports, presentations, and other documents.
· Ensuring bulk requests for hard copy information resources are sent to the requesting hospital / clinic in a timely manner.
· Provision of resource support to in-person community support group meetings.
· Active liaison with relevant NHS administration teams to organise on site meetings.
· Responsible for the upkeep of volunteers’ online training records.
· Proofreading all draft information resources prior to final publication.
· Providing administrative support to the services team.
General
· Undertake additional duties as required in accordance with the responsibilities of the position.
· Always ensure that the charity’s reputation as an authoritative and responsible information source is maintained and enhanced.
· Ensure appropriate levels of confidentiality and data protection are maintained.
· Bring to the attention of the Head of Services any concerns which may affect the performance of the role.
Equal opportunities
The charity is committed to promoting equal opportunities and the post-holder has a leading role in ensuring equity in employment opportunities.
Health & safety
In addition to any responsibilities specified within your job description above, it is your duty to:
· take reasonable care of the health and safety of yourself and of the other people who may be affected by actions and omissions at work.
· co-operate with the employer in ensuring that all statutory and other requirements are complied with.
This is an outline of the post-holder's duties and responsibilities. It is not intended as an exhaustive list and may change from time to time in order to meet the changing needs of the charity.
Please submit your CV and covering letter.
The client requests no contact from agencies or media sales.
Position type:Fixed Term for 18 months. Full time. Flexible working will be considered.
Responsible to: Head of HR
Direct reports: None
Location: ShelterBox HQ, Truro
Please note - This role is to be based in Truro and will require presence in the office at least twice a week.
Role purpose:
The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.
This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, and wellbeing, within the humanitarian sector.
Who are we looking for?
We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.
As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.
This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.
Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.
Main role and responsibilities
This role will primarily provide administrative support for the day-to-day running of the HR Team as well as supporting ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.
Duties will include but not be limited to:
- Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.
- Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.
- Generate and report on monthly and quarterly people metrics.
- Management of the HR inbox and timely response to queries.
- Assist with HR project and strategy work
- Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.
- Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.
- Support internal communications including organisational updates, wellbeing, and staff newsletters.
- Diary management support for the Director of People
- Note-taking and meeting preparation
- Support office events and initiatives in person and online
- Assist with background checks – including references and DBS checks.
- Administration of H&S requirements (including DSE Assessments).
Other responsibilities
- Any other duties as required which are deemed appropriate to the level and grade of the post.
The client requests no contact from agencies or media sales.
JOB DESCRIPTION
Job Title: SPACE and Community PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000-£33,000pa
Reports to: Head of Care Systems
Direct reports: Referrals Co-ordinator
Hours: 37.5 per week
Location: Christopher’s, Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Medical Director, Consultants, Clinical Fellows, the Nurse Consultant and the SPACE and Community Team providing a medical secretary role and organising and administering the SPAN network meetings. They will manage the Referrals Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Providing administrative assistance to all members of the Space service and Community Team.
Drawing up induction plans for new starters.
Arrange, attend and contribute to relevant team meetings, which may include travel across sites.
Take and transcribe minutes and assist in the preparation of presentations.
Assure data collection and activity recording is completed. Produce statistical reports on a routine and an ad hoc basis.
Updating child and family electronic records as required.
Lead on the auditing and service evaluation process for your teams
Formatting and circulating symptom management plans, emergency care plans, ambulance directives and letters to families and professionals.
Acting as the communication point between SSCH and RMH or other contracted provider in relation to appointments for and referrals to the Medical Director
Support your teams in collating user and professional feedback.
Undertake diary management for the teams
Take calls from families and navigate responsive contact from the clinical team
Understand and follow referral and discharge pathways for your teams
Ensure and support the generation of correspondence following clinics, visits and discharges.
Facilitate and coordinate the hospice outpatient clinics within agreed timeframes. Ensure all necessary patient notes are available for clinic appointments.
Manage a busy group email according to an agreed process.
Administering twice yearly Transition groups.
Administering the SPAN network
Administer Medicines Management Group
Run and analyse reports from the Care Database
Manage the Referrals Co-ordinator
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
Recognised medical secretary qualification (D)
b) Experience
Minimum of 2 years’ experience working as a medical secretary for multiple senior clinicians in a healthcare setting.(E)
Experience of managing people (E)
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented medical letters, documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Doncaster Foodbank (Trussell Trust) Ltd is offering an exciting and rewarding job opportunity to oversee our warehouse operations, leading a team of volunteers and building upon the reliable, efficient service already established by the current warehouse manager, who you will take over from as they retire from post.
We are seeking an organised, dedicated and adaptable individual with good physical fitness and sound relevant experience; Working closely with both the Project Manager and Administrator, you will liaise with centre co-ordinators, suppliers and supporters to provide effective stock control, timely transportation of collections and deliveries and ensure legislative standards in Health & Safety/Environmental Health are met, to provide high quality assistance in response to the growing demands of our service and it’s users.
Doncaster Foodbank opened in 2013 and feeds around 8000 people a year, including over 2000 children, through it’s three food bank centres. It is part of the respected Trussell Trust network of UK food banks.
Are you passionate about eliminating hunger? Have you the skills for this busy and exciting role?
To apply, please submit your CV with a covering letter explaining why you are suitable for the role. Thank you.
The client requests no contact from agencies or media sales.
Brain Tumour Research is looking for a Database Assistant to ensure our data is accurate and up to date, for key stakeholders to make informed decisions and continue to fulfil Brain Tumour Research’s purpose of finding a cure for all types of Brain Tumours. The Database Assistant will report to the Systems Manager, conducting regular data uploads, generating reports for analysis and providing basic IT support.
Position: Database Assistant
Contract: Fixed Term Contract – Six months
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: Circa £27,000 per annum
Hours: Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK while developing their knowledge and understanding of how data can support an organisation.
As Database Assistant, you will be supporting the Finance and Operations team to deliver high quality reporting and analysis to the rest of the charity. The primary responsibility of the role is to manage data flows in and out of the CRM database.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Experience using a CRM database
- Interest in learning to use new software and programmes
- Strong Excel skills
- Excellent communication skills and confident working cross functionally
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 31st March 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Data Assistant, Systems Assistant, Reporting Assistant, Data Engineer, Graduate Data Analyst, Junior Data Analyst, Data Entry, Data Administrator
No agencies please.
We are a multi-award winning, creative and innovative organisation and the Database Assistant (12-month maternity cover) is a role at War Child UK, sitting within the data team and delivering on a range of database tasks and processes utilising our Salesforce database to do so. We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like War Child, as well as someone who is naturally process driven and has a great eye for detail. The postholder will be responsible for specific monthly processes such as Organisation income reconciliation and ongoing data uploads and cleansing for the fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help War Child achieve our goals, and provide better service to our donors, supporters and participants.
Your Role
War Child UK uses Salesforce to manage relationships with our donors, supporters and stakeholders including recording all donations made to the organisation. War Child’s Database Assistant (12-month maternity cover) will be responsible for the monthly delivery of the income & data reconciliation processes for the Fundraising Teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, updating and creating new supporter records on the database, processing cheques and payment requests, and working closely with the finance team to ensure all anticipated and banked income tallies correctly. . The post holder will also work closely with colleagues in the Data Team to support and maintain regular database processes, data cleansing and other database-related functions which happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally, and working with external database agencies such as our web platform partners and Salesforce. Aside from these core duties, from time to time you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and record updates, processing invoices and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data-reconciliation and income-reconciliation processes, which include downloading and uploading data files.
- Supporting the fundraising teams with their monthly income recording and reconciliation
- Liaising with external agencies & the finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Run reports for the and Fundraising and Finance Teams.
- Maintain and carry out regular database processes including data cleansing.
- Support the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user trainings and being on-hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partner (i.e. telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Support with ticketing system as a second point of contact in the data team.
- Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Child Safeguarding and Adults at Risk Policies.
You Are
- Someone who has experience of using a Salesforce database, to carry out day-to-day tasks and who understands their importance for organisations such as War Child. Charity / NGO experience would be an advantage.
- Someone with excellent attention to detail, and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under own initiative, take instructions from others and work well as part of a team.
- Experienced in carrying out administration tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
The client requests no contact from agencies or media sales.
FareShare
Job Description – Trusts and Grants Assistant
Reporting to: Senior Trusts and Grants Manager
Location: Hybrid/London
Contract: Permanent
Hours: 35 Hours
Salary: £24,973.60-£26,288 (We normally offer a starting salary at the start of the range)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest food redistribution charity, working with a network of 18 independent organisations to make sure good quality surplus food reaches people who need it most, rather than being wasted. We rescue food from farms, factories, supermarkets and food outlets and send it to almost 9,000 charities working on the frontline to support their communities. FareShare food nourishes people in need and connects them with vital support services to help them build a brighter future.
Every day, millions of people skip meals or go without any food, driven to food insecurity by the cost of living crisis. Yet at the same time, over three million tonnes of good to eat food goes to waste in the UK – enough for 7 billion meals.
In 2022/23, FareShare redistributed enough food for almost 130 million meals, but we know there is more food out there that could be used to support communities in need rather than needlessly wasted. This is an exciting time to join FareShare, as we embark on a new, ambitious three-year strategy that will maximise the social and environmental impact of rescuing surplus food.
The role
FareShare has a vibrant Fundraising team that has achieved incredible growth in support across income streams over recent years. At the same time, the organisation is passionate and committed to expanding our work so more surplus food can reach thousands of charities and community groups nationwide. To meet this ambition, we need to continue to grow our income and are looking for a Trusts and Grants Assistant who will be a key part of our Trusts and Grants team.
This is a new role that will lead on securing and managing grants of up to £10,000 and will provide support to the wider team on a range of functions, from bid development and supporter care, to research and prospecting, income reconciliation and record keeping. It joins a team of five that manage a diverse range of partnerships worth more than £4m each year.
This is an excellent opportunity for somebody looking to start or develop a career in Trusts fundraising whilst working in a successful and supportive team.
About You
We are looking for somebody with fantastic written and verbal communication skills. You are a confident writer with an ability to present information that is clear and appropriate for different audiences and enjoy public-facing responsibilities. You will have good experience of managing a variety of administrative responsibilities and will be comfortable working to deadlines. You will be a positive force in the team, happy to use your initiative to help and support the fundraising strategy as needed.
Key responsibilities
- Income Generation: Manage proposals, communications and reporting to smaller grant givers and support the Trusts and Grants team in wider bid development.
- Supporter Care: Work with the wider Fundraising team to create inspiring communications and stewardship journeys for our supporters. This may also involve occasionally supporting the set up and delivery of funder events.
- Gift Processing: Work with Finance and Fundraising teams to ensure accurate banking and recording of grants and to administer timely thanking of our supporters.
- Research and prospecting: Support the Trusts and Grants team in the management of our prospecting pipeline and the co-ordination of introductions and mailouts.
- Administration: Help maintain accurate and up-to-date records of Trust contacts and communications on our fundraising database, and to ensure this information adheres to data protection guidelines.
- Fundraising support: Undertake other duties that support the organisations fundraising strategy, in keeping with the grade and overall purpose of the role.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the below criteria.
Essential Criteria
- Experience of delivering excellent supporter care or customer services.
- Able to demonstrate excellent communication skills, both written and oral.
- Able to demonstrate excellent organisational and administrative skills.
- Ability to contribute effectively to the team as well as the ability to work independently.
- Experience of organising and prioritising own workload on a day-to-day basis.
- Ability to work analytically and with numbers.
- Excellent attention to detail.
- Good IT skills, competent in the use of MS Office, including Word, Excel, Outlook and PowerPoint.
Desirable Criteria
- Experience of fundraising or working in the voluntary sector.
- Experience of using a CRM system.
- Demonstrable interest in food insecurity, food waste and surplus redistribution.
Competencies and behaviours
- A commitment to recognising and celebrating diversity and inclusion.
- An interest in furthering FareShare’s mission.
- Flexibility of approach and a team player.
- Forward thinking and willing to contribute ideas and opinions.
- Willingness to travel around the UK on an occasional basis.
FareShare’s head office is in central London and we expect the successful candidate to be able to travel in at least 1 day a week. More flexible arrangements can be discussed in the recruitment process.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Brain Tumour Research is looking for an Assistant Management Accountant to join our Finance team and support the delivery of Management Accounts and business analysis to the organisation, enabling the organisation to make informed decisions.
Position: Assistant Management Accountant (Maternity Cover)
Location: Head Office, Milton Keynes. We offer a hybrid working model, where team members are expected to be in the office for a minimum of three days per week.
Salary: £26,000 per annum
Contract / Hours: Fixed term contract (Maternity Cover) / Full time, 35 hours per week
Benefits: Holiday entitlement, 25 days per annum , excluding UK Public Holidays, death in service policy, access to a Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK while developing their skills and knowledge as an Assistant Management Accountant.
As Assistant Management Accountant you will play a key role in the Finance team, supporting the delivery of Management Accounts, reports, and data for analysis to the organisation.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- AAT qualified (level 2 minimum) or qualified by experience
- Strong Excel skills
- Ability to work proactively and independently
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 14th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Finance, Finance Assistant, Assistant Accountant, Financial Assistant Accountant, Management Accountant, Graduate Accountant, Accountant, Assistant Financial Accountant
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role is full time (35 hours per week)
Salary £22,932 per annum for 35 hours
Permanent Contract
Hybrid working – mainly from home but should be available to go into our office (Aylesbury area) when required.
Enjoy a varied administrative role where no two days are the same? Are you organised, versatile and care about making a difference locally? Would you like to support Buckinghamshire’s communities, charities and voluntary groups to be strong and resilient?
ABOUT US
At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.
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We support hundreds of communities and causes across Buckinghamshire by helping charities and voluntary groups to be the best they can be – perhaps by helping them find funding, run their organisation or find volunteers.
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By helping local residents to find volunteering roles, we support people who want to give back to their communities while at the same time help local charities to find the volunteers they may need to support vital services.
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And through our community services, we help to build strong, resilient communities and directly help people – the elderly, vulnerable and socially isolated – where we see an unmet need.
About you
Enthusiastic, committed and customer focused; you will be an experienced administrator with a flexible approach, and relish variety in your work.
You will like connecting with different people whether that be individuals, volunteers or those working with charities and community groups. As one our first points of contact for Community Impact Bucks you will be able to demonstrate a respectful, inclusive and non-judgmental approach.
Key responsibilities
Key tasks include:
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Provide administrative support across digital platforms to the VCSE and Community Development team.
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Provide first point of contact for enquiries and referrals to our projects and services, including the Volunteer Matching Service, Transport Hub and our Handy Helper Service.
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Recording and collating monitoring information – using SurveyMonkey and other tools.
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Providing comprehensive support with our database (Salesforce).
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Creating/editing reports, presentations, online forms, leaflets, newsletters and other materials.
Key requirements
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Experience of administrative support and customer service
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A multi-tasker who is able to prioritise tasks, plan ahead, be resourceful and use own initiative.
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Able to communicate effectively and with people from a variety of backgrounds in writing and face to face.
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Respectful of confidentiality, with a high level of emotional intelligence.
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Excellent attention to detail and accuracy.
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Competent user of Microsoft Office Word, Excel, PowerPoint, Teams, and Outlook.
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Knowledge of software such as SharePoint, Eventbrite, Survey Monkey, Zoom and Slido or have a willingness to learn.
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Confident working with data and creating spreadsheets and graphs.
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Able to work outside normal office hours on occasion.
Diversity & Inclusion
Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.
Closing date 4/4/2024
How to apply
To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am Thursday 4th April 2024.
The client requests no contact from agencies or media sales.
Job description
Liverpool’s Royal Court Theatre is now hiring.
Liverpool’s Royal Court Theatre has been producing high quality, accessible theatre for over 18 years. We present real Liverpool lives on stage and celebrate all that is good about Liverpool’s rich culture. We became an Arts Council National Portfolio Organisation in 2018. The theatre is one of the largest producing theatres in the North of England and we are proud to be recognised as successfully engaging non-theatre audiences and participants from some of the most deprived social and economic areas of the UK.
Opportunity – Executive Assistant
- 28 days holiday per year (including Public Holidays)
- Pension contributions
- Health and Wellbeing Support
- Access to multiple discounted travel to work schemes to suit most employees
- Complementary tickets to all main house shows
- An invitation to dress tech night for all main house shows
- Staff discounts on meals and drinks in our café and bar
About this role:
This is a new role in the organisation that will support the theatre’s CEO, Board and executive team including trustees, Finance Executive Officer and Exec Producer. The role will focus on supporting the CEO in the day to day operation of the organisation including fundraising, grant monitoring and data collection for evaluation purposes.
Job title: Executive Assistant
Responsible to: Chief Executive
Location: Liverpool’s Royal Court, 1 Roe street, Liverpool, L1 1HL
Contract: Permanent, full-time
Salary: £30,000 - £35,000 depending on experience
Hours: 40 per week, including some weekend and evening work to attend Theatre shows and events
Key responsibilities:
Administration
1. Calendar Management:
- Manage and coordinate the CEO’s schedule, including meetings, appointments, and travel arrangements.
- Anticipate and prioritize the CEO’s needs, ensuring optimal use of time.
2. Communication:
- Act as the primary point of contact between the CEO and internal/external stakeholders.
- Draft, edit, and proofread emails, documents, reports and presentations on behalf of the CEO.
3. Meeting Coordination:
- Arrange and coordinate executive meetings, ensuring all necessary materials and information are prepared.
- Arrange and coordinate Board meetings and Board subcommittee meetings.
- Take minutes during meetings and distribute action items accordingly.
4. Confidentiality:
- Handle sensitive information with the utmost discretion and maintain a high level of confidentiality.
5. Document Management:
- Organize and maintain electronic and hard copy documents, ensuring safe storage of important documents.
6. Special Projects:
- Assist the CEO in various special projects and initiatives, providing research and support as needed.
Fundraising
1. Fundraising, Research and Monitoring
- Assist the CEO and fundraising team with research for funding applications and cultivation campaigns.
- Develop and maintain a proactive prospect pool of potential funders in conjunction with the CEO and fundraising team.
- In conjunction with the CEO and fundraising team collate and compile funding applications and reports.
- Work with the fundraising team, CEO and senior management team to continue developing the theatre’s case for support, fundraising collateral, supporter crediting and events.
- Provide regular reports and updates on fundraising activities to the CEO and stakeholders and Board.
2. CRM and digital records
- Ensure finance and other colleagues are updated through agreed processes on fundraising income raised.
3. Donor Stewardship and Reporting
- Demonstrate to funders and donors the impact of their support on audiences and communities through the creation of compelling project reports. When necessary, provide evidence including showcasing outcomes, case studies and achievements to supporters.
- Prepare thank-you letters and donation receipts, ensuring accuracy and timeliness. Additionally, oversee the monitoring of reporting deadlines and requirements and donation reports in conjunction with the CEO and fundraising team as needed.
The successful candidate will have (essential criteria):
- Proven experience as an Executive Assistant, Fundraising Officer or similar role, supporting C-level executives
- An enthusiasm for administration and/or fundraising
- Evidence of a proactive attitude to work and the ability to take the initiative
- 1-2 years’ experience of administration, fundraising and/or marketing
- Evidence of strong verbal and written communication skills
- Excellent organisational and multitasking skills
- Evidence of self-motivation
- Proficient in Microsoft Office Suite and other relevant tools
- Sense of humour
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Why Join Us:
·Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.
·Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.
·Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.
What You'll Do:
-Quality Advice and Guidance: Provide high quality support to managers and staff for all HR related matters.
-Effective Communication: Work collaboratively and ensure effective and appropriate communication with and between staff, managers and the Senior Leadership Team
-Innovation and Engagement: Channel your passion for employee engagement and contribute and promote a positive employee relations climate
HR Generalist Support
· Provide high quality professional support to managers and staff for all HR related matters.
· Undertake general HR tasks as required and appropriate to the role.
· Support employment-related enquiries from staff and mangers.
· Carry out administrative tasks including general HR administration as and when required.
· Work closely with core infrastructure roles, including aspects of finance and recruitment.
The client requests no contact from agencies or media sales.
We are seeking a detail-orientated and self-motivated individual with a finance background to work alongside our Management Accountant to deliver timely and accurate accounts. Although desirable, previous third-sector experience is not essential and full training will be provided for the right candidate.
Within the Finance Directorate, you will assist in maintaining the accounting and payroll systems, producing timely and accurate financial information/data for the organisation and managers interpreting these where necessary. You will also be responsible for providing support and advice to managers in order to facilitate sound decision-making. In addition, you will have the opportunity to support or undertake projects which will lead to improving systems and procedures.
This is a great opportunity for someone looking to develop their career in finance with a competitive starting salary of £26,946 – £33,414 per annum, dependent on experience. This role offers a great opportunity to make a real impact in an extraordinary children’s hospice charity based in Oxford.
This role is hybrid and office attendance will depend on service needs. Anticipated office attendace is average of 3 days per week in Cowley, Oxford. This is a full-time role, but we are open to discussions about flexible working.
Please note, we are reviewing applications as they come in and the advert may close early if sufficient applications are received. We therefore advise you to apply early, if interested.
For further details please see the job description and if you have any questions about the role, please email
Helen & Douglas House offer the following employee benefits:
- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.
- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.
- Life assurance x4 your annual salary.
- We are a direction agency for the NHS Pension Scheme.
- Group Personal Pension scheme with 7% employer contribution.
- Eye care voucher scheme.
- Cycle to work scheme.
- Octopus electric vehicle leasing scheme.
- Occupational sick pay and maternity pay.
- Enhanced maternity leave and shared paternity leave.
- A flexible working environment.
- Investment in your Continuous Professional Development.
- Employee Assistance Programme.
- Recommend a friend scheme.
- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through community led local green power & energy saving schemes.
We are looking for an energetic and creative person to organise and deliver a calendar of engaging and inspiring energy and climate themed events and outreach activities across East Sussex. The events will cover the following themes: saving and sharing energy, insulation, solar and batteries, renewable heat, funding energy efficiency measures, creating healthy and mould-free homes etc.
About you
You have been actively involved in climate action and engaging communities – whether campaigning, part of a volunteer group or in your own life, and you are committed to getting the information out there about the transition to zero carbon in a way that is engaging and brings communities together.
You have 2+ years of experience working on events. You bring a proactive attitude to the role. You are confident and self driven but enjoy working in cooperation to achieve common goals and to increase your impact. You are a creative thinker with some great ideas about how to engage communities in the transition to a fossil free future and ensure that no one is left behind.
You are a great advocate and because you believe in community energy are happy to promote our services to other organisations and groups with the aim of increasing the number of residents we can support with energy advice and who are able to engage in the transition to a more sustainable future.
You have a high standard of written and verbal communication skills. You are organised with an attention to detail and respect for the importance of collecting data to enable monitoring and evaluation of the project. You want to improve the events by collecting and listening to feedback and implementing improvements. You value the input of our service users, volunteers and staff team into the design of the events programme.
Responsibilities
- Work in collaboration with the ESC team and stakeholders to design a programme of inspiring energy and climate themed events in Hastings, Rother, Eastbourne, and Wealden, reaching a total of 1000 residents across the year.
- Create engagement opportunities for your team at the events and activities of other organisations and local groups by networking and working with the Communications and Marketing person to promote our services.
- Find interesting speakers and organisations to participate in our events.
- Create public events for our No One Left Behind project, finding new, exciting ways to engage the public in conversation about energy and climate topics.
- Manage the administration and logistics of the events, including room bookings, ticket booking processes, etc.
- Look for opportunities to invite our funder along to events and participate in the activities.
- Manage relationships with staff team and volunteer Energy Champions on local events.
- Create event plans and risk assessments for each event.
- Work with the Marketing and Communications Officer and local volunteers to plan PR and promotion of events to agreed timelines.
- Create and work to agreed budgets.
- Ensure you are collecting the data needed to monitor and evaluate the project.
- Create inclusivity in the event registration and attendance experience to support people with a variety of needs.
- Ensure events feed into the wider work and services of Energise Sussex Coast.
- Provide event reports to manager detailing the number of attendees, write-up of the event, and feedback.
- Provide general assistance with ESC events and projects as required.
- Adhere to Energise Sussex Coast’s policies around safeguarding, data protection, etc.
- Attend monthly in-person team meetings in Hastings.
Key Details
• Hours: 30 hours a week, flexible working
• Job location: Home based or optional hot desk in Hastings with regular events in Hastings, Rother, Eastbourne and Wealden.
Criteria
Essential
1. Educated to degree level or equivalent professional experience.
2. Professional experience or a personal commitment to the pressing importance of the transition to a sustainable, fossil fuel free future
3. 2+ years’ experience organising events - producing compelling event agendas, managing speakers, guests, suppliers and risk assessments.
4. Experience creating your own planning schedules, calendars, and keeping to deadlines.
5. Experience of collecting and analysing event data e.g. feedback forms.
6. Effective administration and organisational skills, with good time management and high attention to detail
7. Experience working in a team for shared objectives and self-motivated to work independently.
Desirable
8. A qualification in a relevant field: events, marketing or climate/ energy
9. Experience of working with volunteers
To apply
Please email the following to apply:
1. A copy of your CV
2. Two references including one from your current/ last employer.
3. A covering letter (of around a page or two) of how you meet the essential and desirable criteria.
Interviews in person on Wednesday 15th May, Hastings.
To apply please write a covering letter which explains how you meet each numbered point from the person criteria. Please use the numbers from the list of criteria and give an example for each one. Examples can be taken from your professional or personal life. For example, rather than say “I have strong communication skills' instead give an example which illustrates the skill "I write and send out our monthly e-newsletter and regularly give in person presentations to community groups"
Energise Sussex Coast is a community benefit society. Our mission is to work together to end fuel poverty and protect the environment through communit
The client requests no contact from agencies or media sales.