Assistant Head Of Fundraising Jobs in Home Based

We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients

We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend. 

We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.

About you

Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events. 

Main duties of the job

• Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
• Work to build excellent relationships with donors to provide a high standard of customer care.
• Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
• Work with cancer centre volunteers to support the team with administration tasks.
• To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
• To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
• Support all fundraising activity and represent the charity at internal and external events.
• Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. 

Beat is the UK’s eating disorder charity. We are looking a new Fundraising Administration Officer to support our passionate and ambitious team. 

You will provide administrative support to the marketing and income generation team to help us raise the vital funds to help more people than ever before.

One of the most rewarding aspects of the role is the opportunity to work closely with fundraisers with a connection to Beats cause. Candidates with the personability to work with people, with a positive attitude and ability to empathise with stakeholders will therefore do well in this role

Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.

We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.

About Free Tibet and Tibet Watch

Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.

We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.

Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.

Job Description

Fundraising

• Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
• Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
• Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
• Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
• Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
• Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
• Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
• Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
• Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
• When needed, providing on-the-ground support for direct marketing, including copywriting and editing.

Leadership & Management

• Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
• Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
• Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
• Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.

General Responsibilities

• Participating in regular team meetings.
• Participate in events and actions as required, with protest attendance highly encouraged.
• Ensure that volunteers working with your team are managed appropriately.
• Participating in monthly finance/fundraising meetings.
• Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
• Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.

Person Specification

Essential

• Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
• Proven track record of delivering income across one or more of following income streams:
  • Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
  • Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
  • Trusts and Foundations: soliciting and stewarding major grant
• Digital fluency with a deep understanding of how this relates to fundraising.
• Line management of other fundraisers, especially with agile working and diverse skill sets.
• Experience of overseeing the development of team members.
• Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
• Confident reporting directly to the Board of Trustees and representing staff interests.
• Commitment to Free Tibet’s mission.

Desirable

• Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
• Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
• Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
• Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).

Application Process

Completed applications must be received by 10:00 am on Monday 22nd April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 1st May 2024.
Your application should include:

• Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
• Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.

About Smart Works 

Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed. After visiting Smart Works, 69% of clients secure a job within a month, gaining financial independence and transforming their lives.

More information about who we are can be found on our website.

About the role  

Smart Works is volunteer-powered and exists to empower all women who need help getting into work. As such, a fantastic opportunity has arisen for a proactive self-starter with outstanding leadership skills to take on the pivotal role of being the Head of Smart Works Scotland. Reporting to the Chair of the Trustee Board, the role is responsible for developing and delivering our core strategies and for the overall operation of our two centres in Glasgow and Edinburgh. 

In practice, this involves leading a small staff team to thrive in their roles and deliver outstanding results, with direct line management responsibilities for 3 team members out of 8. It also includes representing our charity to a range of stakeholders across the region, contributing to our ambitious client targets and unlocking vital funds to deliver the Three Year Plan. 

A major focus of this role will be to deliver, and support team members to aid delivery, of our annual fundraising target (c. £400k) via, grants and trusts, corporate partnerships, fundraising events, and identifying new income streams. 

The Head of Smart Works Scotland must build strong working relationships with the staff team and Board of Trustees, foster excellent collaborations with a variety of stakeholders and have significant experience across multiple fundraising streams. 

Whilst the successful individual will be supported by the Chair, Board of Trustees and colleagues in other centres, they will be expected to work autonomously and confidently in carrying out their duties. There may be occasional evening and weekend work in order to support fundraising, networking and key events as required. 

The role will be based in our Edinburgh or Glasgow centre, and flexible working options are available. 

If you are passionate about supporting women, are flexible, have excellent organisation and prioritisation skills and can liaise confidently and successfully with a broad range of stakeholders, then this is an ideal opportunity.

Duties and responsibilities

• Leading a staff team of 8 across two centres, ensuring all team members are thriving in their roles and continuing to develop their skills.
• Supporting each direct report with project deliverables and identifying continuous improvement opportunities in our ways of working. 
• Oversee the smooth running of both centres, ensuring all client and service delivery targets are on track and all protocols such as safeguarding and governance are adhered to.
• Setting and delivering our core strategies, across all functional areas. 
• Working with various staff members on targeted campaigns and corporate partnerships, providing guidance and support on the annual fundraising target c. £400k via our three revenue streams - Corporate, Community and Events, Grants and Trusts. 
• Manage the day-to-day costs of the budget, contributing to timely process reconciliation with the Board Treasurer and Group Finance Team.
• Delivering financial activities to target, maintaining an up to date database with relevant income tracking and pipeline information to facilitate regular financial reporting to the Board of Trustees and timely process reconciliation with the Board Treasurer and Group Finance team.
• Supporting the team to raise awareness of our charity and increase our supporter community through social media campaigns and in-person events throughout the year. 

Personal Specification 

Essential Criteria

• Outstanding interpersonal and team management / leadership skills.
• Significant experience of generating income from a variety of sources, including Events, Trusts, Foundations, Community and Corporate sponsorship.
• Demonstrable experience of securing new business and onboarding new partnerships. 
• Experience of managing four figure+ partnerships across the following activities: employee fundraising, sponsorship, commercial or grants.
• A strong networker, with relationship management experience across seniority levels and sectors. 
• Strong presentation skills, with prior experience delivering engaging sessions to large audiences. 
• Experience of balancing changing priorities and responding to delivery needs.
• Proactive approach to problem solving, with an entrepreneurial attitude towards fundraising strategy.
• Ability to work autonomously and also have a strong team focus and ethic.
• Good working knowledge and experience using Microsoft Office, Excel, Word, CRM systems.
• Target driven, with excellent organisation and time management skills to meet deadlines and monthly / quarterly KPIs. 

Desirable Criteria

• An understanding of the employment and skills landscape in Scotland.
• Experience of working collaboratively with volunteer teams and / or in the not for profit sector.
• Financially aware, able to interpret basic financial accounts for reporting purposes.

How to Apply  

Please visit our website or click "Apply Now" to find out more information - we can't wait to hear from you.

The role

This is a brilliant opportunity to join a newly created fundraising products team that’s responsible for both new and innovative product development and our sector leading virtual events programme. There are ambitious plans to grow income from a broader portfolio of supporter-led fundraising products over the next three years, which is backed by investment, organisational support and audience insight. 

As the fundraising products officer, you’ll play a crucial role in delivering and helping develop diverse and innovative fundraising products. Ensuring that net income targets are met while providing an exceptional experience for our supporters.

Reporting to the fundraising products manager and with a line report you’ll be implementing plans to attract, steward and retain supporters. While also working closely with your wider team from across community and events, you’ll be involved in new propositions to reach and engage new and existing audiences. And at all stages you’ll be encouraged and supported to innovate, test and learn and think creatively.

The fundraising products team sits within community and events. You’ll join a vibrant and collaborative team renowned for its exciting and successful products and events.

About you

We’re looking for someone with a real drive and a passion for charity fundraising. Who is digitally focused, driven by insight and understands the importance of great stewardship.

You’ll have experience in a range of fundraising activities including virtual events. Adept at supporter stewardship and journeys through a variety of channels, such as digital communities, phone, and email. You’ll have a proven track record of achieving and exceeding KPIs. As well as being highly organised, comfortable managing projects and if needed the ability to work to tight deadlines.

If this sounds like you, we’d love to hear from you. And if you have any questions, we’re also happy to discuss the role with you ahead of submitting a potential application. 

Working at Breast Cancer Now also comes with lots of benefits including:

• Up to 3 days working from home each week

• 25 days of paid leave, increasing by a day each year (to a maximum of 30 days) plus the time off between Christmas and New Year

• Pension plan with a company contribution of up to 8%

• Two volunteering days per year

• Season ticket and bicycle loan scheme

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date 9am on Wednesday 24 April 2024 

Interview date Wednesday 1 May and Thursday 2 May 2024 

Do you have experience across a range of HR functions? Are you results driven and able to build and maintain relationships with excellent influencing skills?

If so, our FTC Assistant People Business Partner role could be for you!

About the role

As an Assistant People Business Partner, you’ll support and drive change and people management initiatives, collaborate with subject matter experts to help support delivering the British Heart Foundation (BHF) strategy.

You’ll have business partnering responsibility for Finance, Risk Planning & Legal and will support and assist the wider BP team with the Technology and Marketing, Fundraising & Engagement (MFE) directorates. 

Striving for excellence, you’ll bring insight and provide operational support. You’ll be involved in Workforce Planning, Employee Engagement, Talent Management, Performance Management, and key Recruitment in specific areas of the business.

Establishing effective relationships with Business Leaders and specialists, you’ll provide valued interventions and insights on strategies to achieve business objectives and will be able to effectively analyse and present data in an engaging manner.

Working arrangements
 
Please note this is a 12 month fixed term contract.
 
This is a blended role, where your work will be dual located between your home and our London office. 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you 

CIPD qualified, ideally Level 5+, or equivalent experience, you’ll have senior HR or Business Partnering experience and excellent communication, coaching and relationship building skills.

Able to drive and implement plans effectively to required timescales, you’ll be results oriented and able to take the initiative and ownership to get the job done. You’ll have the vision and intellectual capability to understand the environment in which the BHF is operating and will be able to develop and maintain strong working relationships, both within the BHF and with relevant external partners.

To be successful in this role, you'll:

• be results oriented, able to take ownership and use your initiative to get the desired results
• have excellent interpersonal and influencing skills
• be resilient, able to resolve conflict
• be able to manage and deliver complex and diverse workload
• have excellent IT skills (MS Excel & PowerPoint)
• have experience collating, evaluating and presenting data
• have excellent attention to detail 

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What can we offer you

To find out more about benefits available at the BHF please download our benefits document at the bottom of this page.

Interview process

The interview process will consist of 2 stages. 1st stage interviews will be held w/c 29th April over MS Teams. 2nd stage interviews will be on Wednesday 8th May at our London head office (NW1 7AW).

The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.

You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.

About Helen Arkell Dyslexia Charity

We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds. 

Main duties and responsibilities

· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.

· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.

· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.

· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.

· Prepare regular reports and analysis on individual giving performance.

· Contribute to the development and implementation of a comprehensive individual giving strategy.

· Ensure activities are delivered to budget and performance effectively tracked.

· Provide a monthly report to the Head of Fundraising

· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.

· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.

· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.

· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.  

Ideal skills and experience:

· Experience in generating income from all or one or two of the following: individual, community and events fundraising. 

· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.

· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.

· Strong data management and analysis skills

· Good knowledge of current data protection/GDPR regulation.

· Good working knowledge of CRM databases and how to utilise to steward supporters.

· Good level of administrative and organisational competency

· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)

·Previous experience working in a charity/non-profit

· Willingness to attend events and meetings etc, for which expenses will be paid.

Personal qualities

· Compatibility with the charity’s values, including professionalism and flair with the personal touch

· Commitment to the charity’s aims

· High level of personal integrity and commitment, with a can-do attitude

· Able to work on own initiative

· Good interpersonal qualities and ability to work well within the wider team

· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)

· Excellent time management and organisational skills, able to manage multiple projects simultaneously

· Attention to detail

How to apply

To express an interest in the role, please review our Application Pack and submit the following:

1. A comprehensive CV

2. A supporting statement (maximum 2 pages of A4)

3.      Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.

Closing date for applications: 5pm on Wednesday 8th May 2024

First interviews: Tuesday 14th and 16th May 2024

Thank you so much for your interest in working for us and we look forward to receiving your application.

Join the team at Haven House Children’s Hospice

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This is a great time to join the team at Haven House as our Trusts and Grants Manager. We have recently restructured the Income Generation and Marketing team and this role sits within the High Value team, working alongside Corporate fundraising, Philanthropy and Special Events, and reporting into the Assistant Director of IGM/ Head of High Value Partnerships. The team are currently developing a new high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience and skills to manage and nurture relationships with our existing donors and funders from charitable trusts, foundations and grant-making bodies as well develop long lasting commitments through new donor partnerships.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please do download the job description from our website.

If you are a potential candidate who would like to have an informal chat with someone about the role before applying, please contact our HR department and someone will come back to you.

Benefits
As an employee you will be entitled to the following range of benefits:

· Hybrid office/ home based arrangement

· 27 days' annual leave

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life Cover

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Closing date: 12pm Friday 26th April 2024

Interview: w/c 7th May 2024

This is an exciting new post which will aim to provide support as The Maypole Project develops as a charity and service provider to children with complex medical needs and their families. 

What you will do:

• Provide administrative and technical support to the team
• Scheduling appointments both internal and external
• Travel management, preparation of travel itineraries
• Preparing equipment and materials for client meetings
• Manage and support with ad hoc projects
• Gatekeeping calls
• Creation of content and presentations
• Assisting with reports and evaluations
• Collation of data
• Attending fundraising and support events and activities when required
• Ad hoc administrative duties, such as office stocks and supplies
• Assisting on website, newsletter and social media management

This role description does not provide an exhaustive list of tasks but gives an indication of the main areas of work. It is not a definitive document and may be reviewed in conjunction with the post holder in the light of organisational change. This role should be undertaken within the philosophies, values, policies, and protocols of the organisation. All employees are responsible for keeping their knowledge updated as changes are made. 

Prostate Cancer Research
Location: Holborn, London. Hybrid working.
Salary: £53,000
Contract: Permanent, full-time hours. 

Prostate Cancer Research is seeking a Head of Individual Giving to oversee their individual donor, legacy and in memory income streams, currently raising approximately £800k per annum.

Prostate Cancer Research aims to develop and deliver breakthrough medicines and treatments to achieve a world where people are free from the impact of prostate cancer. The charity believes that it is only through research that we can build a future in which no family will have to fear losing a loved one to prostate cancer. In the last four years the charity has expanded the amount of research it funds by four times.

This is a newly created role to increase the impact of the fundraising strategy, lead on its implementation and set the foundations for the future growth in an area of fundraising where the charity believes there is huge potential. It’s also an exciting opportunity to take the results of a current strategic review on individual giving and take the insight and tools gathered to build the individual giving programme and develop a strategy for people, products and campaigns to grow income.

The charity is seeking a professional with a great understanding and track record of success in individual giving and who is keen to explore new audiences and innovative approaches. You will have experience in executing acquisition, retention and growth strategies and of achieving significant income growth through individual donations, in memory and legacy income streams. You will also have strong leadership skills and the ability to collaborate across teams to maximise new opportunities and help the charity achieves its organisational goals. Finally, you will have a firm belief in the work that Prostate Cancer Research carry out.

CLOSING DATE: Monday 29th April, 9am GMT. 
 

If you are a strategic thinker with a passion for leadership and innovation, thrive in dynamic environments and possess a drive to make a tangible impact, this is an exciting opportunity for you to join our dedicated team as an Assistant Chielf Executive Officer (ACEO).

Assistant CEO responsibilities will include strategic leadership, development, and ensuring the long-term sustainability of our programs. You'll also play a crucial role in promoting EDI and maintaining quality assurance standards.

You will need a professional qualification in mental health or related fields alongside experience in senior management and a passion, resilience and drive to improve the mental health of children and young people.

In return we offer a salary of £52,000 inclusive of Outer London Weighting, and a range of other benefits.

This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon but with regular travel within SW London.

Application pack can be downloaded from the Careers page on our website and applications should be returned to recruitment by midday on Monday 29th April 2024.

 If you have any further questions please email recruitment or visit our website for more information about our services. 

Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home.

Our patients and their families tell us that Bolton Hospice has not only provided care but given them compassion, dignity and respect when they needed it most.  Everyone at the hospice has a part to play in providing excellent care and support for local people facing life-limiting illnesses and their families.

The Role:

The Marketing Assistant will play a key role supporting the Marketing & Communications team in implementing the integrated communications strategy and providing marketing support for the promotion of hospice services and income generation activity.

Your day-to-day tasks will be varied, but typically will include assisting with delivering our social media calendar, creating engaging content for use across our communication channels, writing copy for press releases and arranging photo calls, assisting in print and publication production, and updating content on the website.

What you need:

The successful candidate will have experience working in a similar marketing role or have a qualification in marketing or communications and demonstrate a strong team ethic and creative flair. You must be highly organised and have excellent communication and relationship building skills. You’ll need to be able to work well within a busy team and able to work on a number of projects simultaneously.

Why Bolton Hospice?

You will be working within a friendly and dynamic team in modern, open plan offices (with flexible working and some home working if this suits you). We offer our employees generous annual leave (35 days a year including bank holidays), a contributory stakeholder pension scheme, life assurance, a healthcare cash plan, free parking (6 months on-site, 6 months off site) and excellent training opportunities.

Closing Date for Applications: Sunday 28th April 2024

Interviews will be held w/c 6th May 2024

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation.  Any appointment will be made on merit alone.  Any offer of employment for this post will be subject to a satisfactory DBS check.  Bolton Hospice has a No Smoking Policy

Supporter Engagement Assistant

Harrogate, North Yorkshire 

We are committed to paying the Real Living Wage. 

 
About Us 

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer. 

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships. 

 
The Benefits 

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more. 

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen. 

To find out more about our values and how important they are to us, please visit our website. 

 
The Role 
 
As our Supporter Engagement Assistant, you will join our Fundraising Team to help us build strong and lasting relationships with our charity's supporters and donors.  

Reporting to the Supporter Engagement Officer, you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face and ensure that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.  

This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.  
 

Specifically, you will: 

• Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter. 

• Update supporter records on our database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor/ Brand Ambassador etc.) and any communications had between the supporter & the charity. 

• Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information. 

• Work alongside the Supporter Engagement Officer & Individual Giving Manager to improve the initial welcome for newly acquired regular donors and the onwards stewardship journey for all supporters. Conducting research and contributing ideas to improve the supporter journeys and implementing these processes independently. 

• Undertake other duties and take on a lead role in supporting projects relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Services teams. 

• Monitor inbound emails to the charity in the supporter care inbox, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning. 

• Monitor incoming calls to the charity through the supporter engagement number, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning. 

 
About You 

To be considered for this role, you will need: 

• To have a qualification in a relevant discipline and/or proven experience working in a similar role, such as customer service. 

• To have evidence of continued professional development relevant to the role purpose and level. 

• To have customer service experience in a similar or related role (e.g. telephony/ databases/ office). 

• To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook. 

• To have previous experience of working with databases (e.g. Access or Raiser's Edge).

• To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal. 

• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word. 

• To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail. 

• To be able to present data and information in a way that is helpful and actionable to others. 

Application 

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 April. Please read our privacy notice before applying. 

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity. 

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We have an exciting opportunity for an Executive Assistant to support the Chief Executive and her office to boost the impact of our holistic clinical services and campaigning for the benefit of torture survivors.

Would you like to join our award-winning organisation?

About the role

You will support the Chief Executive to ensure the smooth running of Freedom from Torture's services and national and global influencing work against torture and for the rights of survivors of torture.

You will work at the highest levels of the organisation, with Freedom from Torture's Board of Trustees and Senior Management Team and help to manage important relationships for the Chief Executive including with government and civil society.

You will report to our Head of CEO Office and spend a small portion of your time providing executive support to our Director of Fundraising and Communications.

You will also support our Chair to ensure our Board of Trustees provides the best possible governance for Freedom from Torture including compliance with legal requirements and best practice in areas such as charity finance, risk management and safeguarding.

There is also scope within the role to coordinate projects to support the continuous development of Freedom from Torture.

About you

You will be a born organiser, with superb judgment, a diplomatic approach and problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly.

As a right-hand person to the Chief Executive, you will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Your written and verbal communication skills will be first-rate, and you will be comfortable handling confidential material with the utmost discretion.

You will be enthusiastic about improving the efficiency and effectiveness of Freedom from Torture's leadership team.

Do you possess the essential qualities, experience, and skills for this important role? We would love to hear from you.

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £37,874 - £43,934 per annum.

To view the Job Description and Person Specification, please visit our website

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard disclosure, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

Due to the nature of this rolling recruitment process, we reserve the right to close the vacancy early. Previously unsuccessful applicants for our January 2024 recruitment campaign need not re-apply.

?No agencies please