Asylum Service Manager Jobs in Mitcham, Greater London
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At Refugee Action Kingston (RAK) we're dedicated to helping the successful integration of refugees and asylum seekers into the local community. With over three decades of experience, we provide a comprehensive range of services including welfare support, immigration and legal advice, education, counselling, and career guidance.
Our values
- Empathy: we put ourselves in the shoes of those we work with.
- Enterprise: we're innovative and resourceful in our approach to supporting refugees and asylum seekers.
- Empower: we strive to empower our clients, helping them achieve their aspirations.
Role overview: as the Director of RAK, you'll lead our organisation in supporting refugees and asylum seekers in South West London to lead fulfilled and independent lives. Proposals for hybrid working will be considered. Your responsibilities will include:
Strategic Leadership
- Developing and implementing annual plans aligned with our strategy, in collaboration with the Board of Trustees, to achieve desired outcomes.
- Maintaining efficient systems for the charity's operations, ensuring good governance and financial sustainability.
- Overseeing all aspects of organisational management including finances, resources, services, and communications, in cooperation with trustees.
Governance and Organisational Management
- Working closely with trustees to direct and deliver RAK's objectives according to the charity's strategy.
- Leading and supporting the RAK team to fulfil objectives, emphasising client needs, monitoring outcomes, and integrating learning into operations.
- Ensuring compliance with governance requirements, supporting board responsibilities, and contributing to trustee meetings and reporting.
Financial Management and Human Resources
- Ensuring effective financial management, leading finance and project management teams to maintain controls, preparing reports, and managing spending within budget.
- Developing organisational structure and processes for positive people and service management, adhering to legislation and quality standards.
- Fostering a healthy working culture that encourages staff and volunteers to excel, contribute ideas, and embrace diversity.
Fundraising
- Developing and executing RAK's fundraising strategy, exploring new avenues to diversify funding sources.
- Collaborating with the fundraising manager to cultivate relationships with funders, submitting funding bids, and providing reporting.
- Focus on growing unrestricted funds to reduce reliance on grants.
Advocacy and Influencing
- Cultivating strong relationships with stakeholders to amplify the impact of RAK's work.
- Advocating for the needs of our clients to local authorities, healthcare providers, and other relevant agencies.
- Maintaining an effective advice and advocacy service, meeting quality standards (AQS & OISC) and regulatory requirements.
General Duties
- Undertaking any other related duties as required and appropriate to the role.
Person Specification
Essential Criteria
- Leadership and Change Management: proven track record of leading client-focused services, driving strategic development, and managing change effectively.
- Project and Programme Management: experience in creating and delivering complex projects aligned with strategic objectives.
- Fundraising Expertise: understanding of fundraising importance in the charitable sector, with a history of successful and innovative fundraising initiatives.
- Digital Proficiency: ability to harness digital tools so that roles are carried out efficiently and competently.
- Financial Management: track record of managing budgets and contracts effectively.
- Analytical Skills: experience in complex report writing and data analysis.
- Empathy and Inclusivity: ability to empathise with clients from diverse backgrounds and a commitment to equality, diversity, and inclusion in the workplace.
- Team Leadership: excellent people skills, with the ability to empower and motivate staff and volunteers to operate effectively.
- Partnership Building: strong ability to build partnerships, manage coalitions, and maintain positive relationships with stakeholders.
- Communication Skills: excellent communication and persuasion skills, including experience in public speaking.
- Governance Knowledge: understanding of governance principles in the voluntary or public sector.
- Safeguarding: experience in leading on safeguarding and health and safety.
Desirable Criteria
- Asylum System Knowledge: understanding or lived experience of the asylum system.
- Policy and Advocacy: experience in asylum-related policy or advocacy work.
- Commercial Awareness: experience in negotiating with statutory, local, or voluntary organisations/authorities.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Partnership and Digital Marketing Co-ordinator
Refugee Action Kingston exists to enable refugees and asylum seekers to succeed as integrated members of the local community. For over 30 years, we have achieved this mission by delivering a range of services including welfare, immigration and legal advice, education, counselling, and careers guidance.
We are looking for a Partnership and Digital Marketing Co-ordinator
Location: Hybrid – remote/office in central Kingston
Hours: Part-time – 21 hours per week (flexible working available)
Salary: £18,000 (£30,000 pro-rata)
Leave: 26 days per annum (pro-rata at 15.6 days) plus bank holidays
Contract: Fixed-Term Contract until March 2025
Reports to: Fundraising and Volunteer Manager
Over the next five years, we want to grow our reach, expand our capacity, and diversify our funding. Our new Strategy is ambitious and exciting and will rely on strong networks, quality outcomes and excellent communication. As part of that, we want to engage with small, medium & large businesses in and around Kingston, with a view of securing mutually beneficial partnerships, including donations, in-kind support and volunteering and job opportunities for our clients.
You will bring creative energy and a track record for generating partnerships alongside amazing digital marketing skills. This role will suit someone who is self-driven, motivated by results and happy to manage their own workflow. You will be passionate about supporting refugees and those seeking asylum and use that passion to establish and nurture connections.
You will seek to develop relationships that can be beneficial to our client’s journeys of integration including corporate volunteering or donations, employment and work placement opportunities. We are keen that employers have a good understanding of the positive impact people with a refugee experience can bring to their business.
Main Duties
- To develop relationships with corporates, SMEs and other relevant organisations through effective digital marketing
- To create a digital marketing campaign that generates partnerships and mutually beneficial relationships including job opportunities, work interviews, work experience and trials
- Tell the stories of our clients to educate employers and businesses as to the benefits of working with and supporting refugees and people seeking asylum
- Put together a digital marketing plan for the 12 months to ensure all networking, partnership targets are met
- Ensure the website is fit for purpose by updating content, working with colleagues to keep programme pages current and ensuring it complements the digital marketing activity
- Work with the Fundraising Manager to attract funding, corporate giving/donations/in-kind support aligned with the needs of client’s journeys of integration towards employment through effective content creation and social media activity
- Nurture relationships with corporate partners, organisations and businesses to assist in the creation of a refugee welcome working environment via effective digital marketing
General responsibilities
- Maintain appropriate information and administrative systems for the project and prepare reports on progress against targets to monitor and evaluate
- Keep up to date with relevant policy changes that will impact on your work
- Represent Refugee Action Kingston externally
- Follow RAKs policies and procedures
Person Specification:
Essential
You will
- Demonstrate an ability to generate key strategic/corporate or business networks through effective digital marketing
- Have a track record of engaging with key stakeholders to develop online support for our work and client community.
- Demonstrate an ability to create digital content, written and visual and have experience of using design tools and social media scheduling tools.
- Demonstrate an ability to grow a network of stakeholders, including using effective social media activity with corporate partners in terms of giving/sponsorship/donations
- Have a track record of delivering a project or campaign to targets and achieving positive outcomes
- Demonstrate an ability to be self-motivated, innovative and creative in your approach to starting a new project
- A strong understanding of services available and the needs of asylum seekers and refugees settling in the UK
Desirable
- Experience of working with Refugees and Asylum Seekers
Our workplace
We want Refugee Action Kingston to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
We particularly welcome applications from Black, Asian and those of other ethnicities, LGBTQ+, people with disabilities and neurodiverse communities, to make a real difference to the refugees that we serve so that equalities and justice remains at the heart of everything we do.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for neurodiverse people, people with disabilities or with long-term health conditions.
If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the message function to get in contact.
Please apply via QUICK APPLY
Closing date: Monday 12th September 2023
Interviews and assessments: w/c 18th September 2023
* All posts working for Refugee Action Kingston require an understanding of the needs of refugees and issues facing ethnic minorities in the UK. In addition, we require a strong commitment to equal opportunities from anyone who works for us.
Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made.
If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions.
This will form part of the recruitment process if you are successful after interview. This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable
We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.
You're one click away ... Apply Now! Please could you also complete the equal opportunities monitoring form within the vacancies area of our website.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting a Project Coordinator to oversee the delivery and development of a flagship Community Wellbeing Project, which operates in partnership with Brent Council. The project is a Community Hub hosted in a community space in Stonebridge (not in Sufra’s existing premises). Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.
This collaborative project has been made possible due to the support of multiple partners and has already proven highly successful. It is likely to form the basis of a new model of support for people experiencing vulnerabilities that will be replicated across Brent and possibly elsewhere in London.
The Project Coordinator will oversee the delivery of the project, ensuring both the shop and the café operate effectively and in accordance with agreed standards and procedures. The successful candidate will help shape the project in the months ahead, whilst supporting guests, collecting data, and monitoring and evaluating the project. The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at the same time. They will have experience in a customer-facing role, dealing with the general public and managing volunteers. It would be beneficial for the post holder to have experience supporting vulnerable people with complex needs from a wide variety of backgrounds. The successful candidate will be the first point of contact for members that sign onto the pilot project, and will be representing the organisation to external partners. We would encourage applications from local residents, with knowledge of the London Borough of Brent.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.
1. A CV and Covering Letter (no more than 2 sides).
2. A completed Equal Opportunities Form, which can be found here. (bit.ly/EqOpForm)
The client requests no contact from agencies or media sales.
Daughters of Charity Services operates as a family of charities across Britain, providing a diverse range of services to various communities in need of support. We are seeking a Group Communications Manager who will support the mission of Daughters of Charity Services through leading our work on communications, advocacy and campaigns as we seek to secure social justice for those in greatest need.
Reporting to the CEO, and working closely with the leadership of our member charities, the Group Communications Manager will lead on communications and campaigns strategies for our national initiatives, and in finding effective ways of supporting both ourselves and our member charities to engage key stakeholders. The Group Communications Manager will seek to shape public awareness of the issues and challenges faced by those we seek to support, ensuring that their voices are heard by those who shape policy. The successful candidate will build awareness of our work and the issues we seek to raise through the creation of engaging impact reports, regular newsletters, the development of campaign materials, and through fostering effective collaboration with a range of organisations sharing our mission.
Prior experience of developing extensive, tailored communications strategies and campaigns is essential. We expect the successful candidate to be an outstanding communicator, and to possess significant experience of building successful, high-impact multi-stakeholder partnerships. Strong skills in managing social media and online content is also required.
We offer: 30 days annual leave (including bank holidays) pa pro rata; pension scheme; Life Assurance; hybrid working and flexible working requests are welcome.
Daughters of Charity Services is dedicated to upholding the Vincentian Charism, and the Christian heritage upon which it is founded. We are proud to employ people of all faiths and none, but it is essential that the post-holder is committed to learning about, acting in accordance with, and further promoting the Vincentian values which underpin all aspects of our work.
To apply for this exciting role, please download an application pack from our website: Daughters of Charity Services (click on the news tab) and return your completed application form to the email address provided by the closing date of: Monday 15 April 2024
Interviews: Wednesday 24 April 2024
Appointment subject to satisfactory references & proof of right to work in the UK.
Asylum Justice is a registered charity (1112026), and a company limited by guarantee (5447875), which was set up in 2005 to provide free legal advice, assistance and representation to asylum seekers, refugees, and vulnerable migrants without access to Legal Aid. We are a small but dynamic charity which is growing to meet demand. We are looking for a funding officer to manage our grant funding and fund raising, and to identify and utilise new funding opportunities.
About the role
Hours:37 hours a week
Salary: £31,500 per annum
Contract terms: Open-ended (on the basis of ongoing continuation of external funding). Probationary period of 12 weeks.
Holiday entitlement: 28 days plus bank holidays
Place of Work: Primarily Home-based with potential for hybrid working if requested
Responsible to: Legal Director
Key responsibilities and duties
The post holder will have the following areas of responsibility: -
1.Fundraising (55%)
a.Research and identify fundraising opportunities;
b.Write and submit grant applications and funding bids;
c.Foster relationships and lead meetings with donors/panels during funding application processes;
d.Promote and coordinate opportunities for individual giving, including online donor platforms, newsletters, regular social media communications, campaigns, and events (with support from trustees);
e.Maintain and set-up new partnerships to increase income generation;
f.Update existing strategies related to:
a.Fundraising
b.Monitoring and evaluation
c.Communications.
2.Project Management (15%)
a.Assist the Legal Director with partner meetings to ensure smooth set-up of projects;
b.Review contracts / agreements and liaise with the Finance Officer / trustees to request amendments where necessary;
c.Update the Client Liaison Officer/s on monitoring and evaluation requirements and make necessary amendments to systems / forms to capture relevant data.
d.Manage project funding through allocations in Quickbooks, with support from Finance Officer where necessary.
3.Monitoring and Evaluation (30%)
a.Regularly update overview of case records and track enquiry numbers, calculating statistics and reporting these to Legal Director, trustees, and external parties where relevant;
b.Prepare and submit monitoring reports to donors with statistics and testimonials gathered by the Client Liaison team;
c.Attend and lead monitoring meetings with donors;
d.Prepare the annual report with support from trustees and Finance Officer;
e.Create internal and external communications to share results, with support from trustees.
4.General
a.To work within Asylum Justice Policies and Procedures at all times
About Asylum Justice
Asylum Justice is a registered charity (1112026), and a company limited by guarantee (5447875), which was set up in 2005 to provide free legal advice, assistance and representation to asylum seekers, refugees, and vulnerable migrants without access to Legal Aid.
About the role
Hours:7.4 hours total (with possibility of increase dependent on funding)
Salary: £29,400 FTE (£5,820 pro rata)
Contract terms: Fixed term for 24 months (with the possibility of extension dependent on funding). Probationary period of 12 weeks.
Holiday entitlement: 5.6 days plus bank holidays (28 days FTE)
Place of Work: Primarily home based with potential for hybrid if requested.
Responsible to: Legal Director
Background to the post
An opportunity has arisen for a Finance Officer. The postholder will be responsible for overseeing the financial administration of the Asylum Justice office, maintaining accurate financial records and accounts (with support from the Treasurer), claiming GiftAid, and liaising with suppliers. This role will have limited client contact as the focus of the role is to lead on maintaining financial processes.
Key responsibilities and duties
The post holder will have the following areas of responsibility: -
1. Finance (90%)
a.Maintain accurate financial records, process invoices, and set up online payments for authorisation;
b.Draft monthly payroll figures to send to the accountants.
c.Work with the Funding Officer to use QuickBooks in keeping track of payments and grant fund expenditures.
d.Liaise with the Treasurer and Chair of Asylum Justice in order to produce quarterly budget reports.
e.Aid preparation of financial information and budgets for funding bids, grant reporting and audits with support from the Treasurer and Funding Officer.
f.Liaise with auditor and Treasurer for annual accounts.
g.Process GiftAid claims with support from Funding Officer.
h.Perform other financial administrative duties where necessary.
2. Operations Support (10%)
a.Assist in procuring equipment / supplies / services / travel / accommodation as required.
b.Liaise with suppliers such as our IT Consultant / case management system provider to ensure maintenance of the organisation’s infrastructure.
c.Manage of accreditation/subscription renewals and safe and accurate storing of key documents in the operations SharePoint.
3. General
a.To work within Asylum Justice Policies and Procedures at all times;
b.To take part in training, learning and development as required by the role;
c.To carry out additional duties that may reasonably be required.
The client requests no contact from agencies or media sales.
The role
The digital team at Breast Cancer Now are leading a transformation in how we present our information and services to people affected by breast cancer. We are looking for a digital project manager who will be responsible for the delivery, tracking and communication associated with a number of key cross orgnanisational projects. The role will support with the Head of Digital Transformation in driving and tracking program delivery and ensuring that solutions can be adopted quickly and effectively by the organisation. This will entail collaborating across several high profile projects spanning various directorates and co-ordinating with internal teams (such as our Services, Nursing and Data teams) and external partner agencies.
About you
You’ll have significant and demonstrable experience of digital project management within an agile framework. You’ll be highly collaborative, with strong communication skills and the ability to inspire, organise and motivate others to work together to deliver on time. You’ll be able to manage a demanding workload with a strong attention to detail and solution focused mindset. You’ll ideally have experience of working in the charity or public sectors.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is ideally based in our London or Sheffield office but could also be in our Cardiff, or Glasgow office. Our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast Cancer Now recruitment team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9am Thursday 4 April 2024
Interview date Wednesday 10 April 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Public Affairs and Policy Manager will play a crucial role in helping to determine and shape TMs policy goals and how best to achieve them. Working closely and collaboratively with colleagues from across the organisation, and in close consultation with the TMs internal and external stakeholder groups and networks you will develop policy, research and campaigning projects to meet the organisations strategic objectives. You will be able to understand complex policy issues, recognise their relevance to the Traveller Movement and identify policy solutions. You will know how to generate and analyse data and bring issues to life by drawing out the lived experience of people from Romani (Gypsy), Roma and Irish Traveller communities
You will led develop and sustain a small committed team of two policy and campaign officers to produce policy, research and campaigning activities. You will lead TMs Public relations and influencing work developing relationships with policy makers, partner organisations, parliamentarians and the media. You will ensure co-production and the voice and lived experiences ethnic Romani (Gypsy), Traveller and Roma is central to all our engagement and influencing work.
The client requests no contact from agencies or media sales.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.
The Role
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
EQUAL OPPORTUNITIES
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and covering letter by 5pm on Sunday 14th April 2022. Your application should outline your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification.
Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.
Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
The client requests no contact from agencies or media sales.
Job title: Communications Coordinator
Salary: £32000 p/a, pro rated to £19200
Maternity cover- 10 months, with the possibility of extension
Start date: 10th May 2024, likely end date: 6th March 2025
Part time, temporary contract
3 days per week
Job description
About the organisation
CARAS is a registered charity working with people in south London and beyond who have an asylum or refugee background. Our values are:
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Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests.
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Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society.
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Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
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‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
CARAS strives to keep community members’ voice at heart of all the decision making, building opportunities for discussion and feedback at every level. We offer training and support for those who want to gain leadership skills and contribute to the running of CARAS. We are members of reward schemes including Jack Petchey, AQA Unit Award Scheme, and we also hold a Gold Quality Mark from London Youth, an Investors in Volunteers quality mark, and we hold membership with the Fundraising Regulator. CARAS is a lively organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life.
Additional benefits
CARAS offers 28 days’ annual leave per year (22.4 days pro rata). CARAS also pays into a workplace pension with employers’ contributions currently at 7%. We are a proud member of the Living Wage Foundation, ensuring that all employees at every level are remunerated fairly.
Hours can be flexible and can include working from home. There are also benefits including discretionary leave available to study or volunteer, an enhance parental leave policy, and the opportunity to take a sabbatical.
About the role
This role is vital for CARAS’ presence in the sector. Our communications have grown in quality and reach over the last several years, and we now have a recognisable visual style and verbal tone. Our communications utilise several social media platforms, reaching a range of audiences via LinkedIn, Facebook, X, and instagram. We also have growing links with local press. In addition, this role also has responsibility for our newsletter to supporters, having a direct impact on our fundraising capabilities.
The role includes collaboration with other staff members, working with programme staff to craft and share up to date stories of our work and its impact on the lives of our community members, and on the wider policy environment.
We are extremely proud of our communications and are seeking someone who can maintain the high standards we have built.
Specific tasks to cover are:
Social Media Management:
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Regularly update the social media library with relevant content.
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Incorporate staff project updates into social media posts.
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Select and share relevant news articles.
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Curate updates from the IMIX news roundup.
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Create engaging content using Canva templates.
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Schedule social media content with Hootsuite.
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Respond to queries and engage with followers on all platforms.
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Update Linktree with relevant links.
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Share posts as 'stories' on Instagram and retweet partner posts.
Newsletter Preparation:
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Prepare newsletter overviews with input from relevant stakeholders.
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Identify topics for celebration and news sections.
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Coordinate with Heads of Service and Project Coordinators to prepare staff opinion statements.
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Design newsletters using Mailchimp, updating content as needed.
Other Communications Responsibilities:
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Facilitate monthly Communication Collaboration drop-in sessions for staff.
Person Specification
Essential Requirements:
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Proficiency in Canva for content creation, including video and image design.
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Experience using Mailchimp for newsletter creation and distribution.
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Strong understanding of various social media platforms (Facebook, Instagram, X, LinkedIn, YouTube, etc.).
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Ability to design compelling graphics and visuals for social media posts.
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Excellent written communication skills with an eye for detail.
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Familiarity with social media management tools such as Hootsuite.
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Proven experience in managing social media accounts and engaging with audiences effectively.
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Ability to work collaboratively with various stakeholders to gather content and updates.
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Commitment to working collaboratively with CARAS community members to ensure lived experience is at the heart of our social media
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Strong organisational skills and ability to meet deadlines in a fast-paced environment.
Desirable Requirements:
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Knowledge of the challenges and issues encountered by refugees and asylum seekers in the UK.
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Knowledge of community languages, such as Farsi/Dari, Arabic, Tigrinya, Amharic, Somali, and Spanish.
To apply, please complete the application form and return it tas a Word document by the 10th of April. CVs, covering letter, and PDF documents will not be accepted.
Interview will take place in person on the 17th of April.
The client requests no contact from agencies or media sales.
This is a senior, and brand-new role to Refugees at Home. We’re looking for someone with demonstrable experience of helping people find permanent accommodation to come into our team to assist our guests directly and upskill colleagues across the organisation to assist our guests to move on from hosting.
We have ambitious plans to increase the number of guests we host, but this is only going to be possible if we provide ways in which guests can move on from their temporary hosting placements. With increasing numbers of housing providers and advice services being overwhelmed, we plan to develop our own support for our guests who self-refer into Refugees at Home.
The new Housing and Move-on Manager will be able to fully shape the service we offer, working closely with our Placement Team Manager to understand the needs and challenges of our guests. You’ll be working with Placement Coordinators to help them understand and create realistic move on plans for our guests.
You will be building excellent relationships with housing and hostel accommodation providers across the UK to find new ways of finding ongoing accommodation for our guests. You’ll use your knowledge and experience of statutory housing duties to ensure those we host who are entitled to support receive it. You’ll be working with guests and our Placement team to upskill them on avenues to privately renting accommodation.
This is likely to be a role which changes over time, so we are looking for someone ready for this, bringing innovative solutions so that we can ensure that hosting remains a temporary stop gap for refugees.
Our work is underpinned by trauma-informed working, and you will be continuing this through your work with guests.
Our team are based in Brixton, South London for part of the week, we are able to offer other flexibility on location of work for the right candidate.
Please send us your CV and a cover letter, detailing how your skills and experience meet the requirements of the role, and why you'd be a great addition to our team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Location:
This role is primarily based in our Brent office with occasional travel to our Croydon and Kings Cross offices. However, our hybrid working model allows staff members to do some homeworking.
The Role
The Youth Development Coordinator is responsible for the development and delivery of our youth development programme for young refugees and asylum seekers.
You will be focused on ensuring our programme activities achieve our outcomes, are in line with our strategy and identify areas for change and development under the direction of the Head of Services. An excellent communicator and skilled at working with partners, you will be key in the implementation and running of our weekly Youth Club and Advice and Support Hub working closely with the Youth Development Worker and having oversight of our weekly Young Women’s group and Skills Workshops.
Working with the Brent team, and wider Young Roots staff, you will play a key role in our youth participation and youth leadership work in Brent.
You will prioritise the participation of young people in all activities, ensuring excellent safeguarding by following our policy and protocols, and ensure that we collect excellent data for monitoring and evaluation and to aid our future planning. You will also assist with staff and volunteer recruitment and reporting to our funding partners.
We particularly value lived experience of the asylum system. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network . Please email to request support and they will confirm if they can match you with a mentor to support your application.
Job Description
To be responsible for coordinating, planning, and delivering our youthwork programme in Brent, ensuring you are focused on achieving our outcomes and impact for young refugees and asylum seekers – and working within our current strategy, youth development strategy and implementation plan. Our current youth work activities are:
· 1:1 youthwork
· Young Women’s’ Group
· Support and Advice Hub (including cricket and football)
· Youth Club
· Trips and Residentials
· English classes
2. To manage the Brent Youth Development Team
· Line manage Youth Development Workers
· Supervise volunteers to enable them to support activities with young people
· Assist the Head of Services with the recruitment and induction of staff and volunteers, ensuring young people’s participation in the process.
· To ensure excellent monitoring and evaluation
· To have a supportive and wellbeing-focused approach to line management of staff - ensuring regular one-to-one supervision meetings and annual Performance and Development Reviews.
3. To play a key role in the delivery of our weekly Youth Club and Advice and Support Hub. This includes working closely with the Head of Services, Casework Manager and Hub partners and subsequent follow-up actions relating to supporting young people access their rights and entitlements.
4. To play a key role in developing and co-ordinating youth participation work, working closely with young people and the Head of Services:
· To ensure the views of young people are central to the shaping and delivery of all youth activities in Brent.
· to be responsible for ensuring young refugees and asylum seekers are meaningfully involved in participation opportunities – or other relevant projects.
5. To be responsible for ensuring there are adequate volunteers/staff present to safely run each session/trip and to find staff cover in the case of illness or absence.
6. To identify, propose and with agreement from the Head of Services, develop and run new projects in line with our new strategy and implementation plan, meeting unmet need and with advice from young refugees and asylum seekers in Brent and surrounding areas.
7. To ensure targeted outreach to young asylum seekers and refugees, publicising projects creatively and appropriately, including at relevant schools and colleges in the local area.
8. To ensure excellent safeguarding practice, and always follow our Safeguarding Policy, reporting any Safeguarding incidents to the Designated Safeguarding Lead ad ensuring they are informed, and appropriate, timely action is taken.
9. To work with the Impact and Communications Manager to provide content (photos, videos, quotes, case studies) which is safe for and respectful of the young people we support, with the right permissions that can be used as part of communications to our supporters, on social media and as evidence of our work to funders.
10. Ensure activities in Brent are monitored and evaluated in line with the agreed protocols.
11. To build collaborative relationships with partners and referral organisations attending and organising partnership meetings as required.
12. Manage new referrals to the service alongside our Casework manager
General Responsibilities
· To work within Young Roots’ values at all times.
· To have a creative approach to your work highlighting new areas of need/new service ideas to the team and your manager.
· To attend regular supervision, project planning, team and debrief meetings as agreed with your manager.
· To attend and take part in training as agreed with your manager
· (optional) To attend youthwork supervision (clinical is also available)
· To read, understand and agree to Young Roots youth participation statement.
· To read, understand and agree to Young Roots child protection/safeguarding policy.
· To read, understand and implement the Young Roots Equal Opportunities policy.
· To undertake other tasks as requested by the Head of Services.
For further details please download the job pack for the role.
This role will be known internally within the organisation as Membership Services Assistant Manager
Coventry University Students’ Union (known as Your SU) is a membership organisation which aims to improve the lives and experiences of students across the Coventry University Group. There are four main campuses of Coventry University Group in London: Liverpool Street, Dagenham, Greenwich and Vauxhall.
The Assistant Manager is responsible for managing the delivery of operations at the Students’ Union’s sites in London, ensuring Your SU’s Membership Services are delivered across the region.
You will be a key driver in developing our services across the London campuses and will work directly with students, their representatives and local university management teams, to improve the student experience and the offer at their campuses.
You will be promoting students’ union services, developing activities as well as supporting the local student officers with campaigns and projects. The Your SU team supporting the London campuses is a small yet effective team. You will have the support from the wider organisation (based largely in Coventry) however on a day-to-day basis in London there will be occasional times when you are working on your own so being self-motivated and able to work on your own initiative is essential.
Successful applicants will need to be passionate, creative and talented, with an interest in being on the cutting edge of innovation and delivery in the student movement. You must be an effective communicator to develop and maintain strong working relationships with our members and stakeholders. It would be beneficial to have previous experience in student services / student representation / Students’ Unionism.
Coventry University Students’ Union’s values are to be helpful, inclusive and ethical and these are reflected in our progressive and people focused rewards and benefits. We offer generous annual leave, an agile working scheme and place a high level of importance on staff support, development, inclusivity, and wellbeing.
Key duties will include:
- To provide support to local Student Officers, Student Representatives and members with variety of activities and training.
- To enhance the student experience through supporting students and students’ union elected representatives to deliver positive change.
- To deliver a range of co- and extra-curricular services and engagement activities.
- Assist in the management of staff and report on work performance to line manager.
- To deliver local student elections, and ongoing induction and support, for elected members.
Working Hours and Location
This post is a permanent role, full-time contract (37.5 hours per week) with options for hybrid working.
The successful applicant will be expected to regularly visit all the London campuses ensuring a face-to-face offer for our members. Our current sites are located in Liverpool Street, Vauxhall, Dagenham and North Greenwich. Liverpool Street currently acts as our main hub.
As an organisation, we have an agile working programme which supports staff working from home. However, regular working each week is required onsite (minimum 3 days per week) and flexibility to meet additional business need is required, for example at certain times of the year on campus delivery may be required every day during busy student events (Welcome / Graduation etc). There may be some infrequent weekend and evening working for which time off in lieu will be given.
We have a flexible approach and are open to applications from candidates that may require some variation to the contracted hours or hybrid arrangements (although this is not a fully remote role and a minimum of 30 hours / 4 days is required). If you would like to apply on a reduced hours basis it would be helpful to include this information in your application questions however selection / shortlisting will not be influenced by this information.
Salary Details
The salary is £29,605 - £33,966 (+ £3,000 London Weighing Allowance) per annum.
It is usual to start at the bottom of the grade and will increase incrementally on an annual basis however for a candidate with highly relevant previous experience an offer may be made within the grade range. The salary advertised is the full time salary, if the role is taken on a reduced hour basis the salary (LWA and holiday entitlement) will be calculated pro-rata accordingly.
Job Description and Person Specification
To view the job description and person specification (including our shortlisting criteria) please see attached or visit our website under 'Work for Us'.
Application Process
To apply you will need to submit:
- Your CV
- A short application statement
- Equal opportunities form
We encourage you to read our shortlisting criteria (on the job description and person specification) and use the application statement to highlight how your skills and experience are relevant to this role. The applications that most closely match our shortlisting criteria will be invited for interview.
The application statement and equal opportunities form are downloadable from our website.
If you require any reasonable adjustments to the application or interview process, or have any questions relating to the role, please let us know.
Applications Close: Tuesday 2nd April 2024 at 9am
Interviews: Friday 19 April 2024
Focus on Diversity and Inclusion
We are an equal opportunities employer and actively committed to promoting equality and diversity, and expect all staff, students and volunteers to share this commitment.
We are especially keen to encourage expressions of interest from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and those from a Black, Asian or Minority Ethnic background.
We are a disability confident employer and candidates with a disability will be guaranteed an interview, providing they meet all the essential requirements of the post.
Staff Benefits:
Our benefits offered to staff include:
- Occupational Pension Scheme, employer contributions matched up to 6%
- Generous annual leave, this role attracts 31 days holiday plus bank holidays (2 additional days after 2 years service and a further 3 days after 5 years.)
- Free 24/7 access to our Employee Assistance Programme offering confidential advice and support
- Mental Health First Aiders, colleagues who have received training to support others
- Life Insurance 3 x salary
- Eye care and Flu vouchers
- Staff reward and recognition schemes
- Agile working scheme
- Volunteer days, 3 paid per year
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About IRMO
We are a community-led organisation based in South London that has been supporting the Latin American community in the UK for more than 40 years. Responding to immediate needs and structural inequalities, our work aims to enable the development, agency and participation of Latin Americans and other Spanish and Portuguese speakers. We do this by offering high-quality information and advice services, opportunities for development and training, and a platform to seek social and systemic change. Our work is organised across three main operational areas: Advice and Casework; Education, Training and Employment; and Children and Young People; as well as a cross-cutting area: Advocacy, Research, Policy Mapping and Campaigning.
About the Children and Young People Area at IRMO
Our family and youth projects offer dedicated ESOL classes, mentoring and creative workshops for recently arrived children and young people up to the age of 19.
Through our initiatives in this area, we support young service users and their families to get a place in nursery, school, college or university, boost educational attainment and make friends while learning, creating and discovering new talents.
Beyond this, the area supports parents to meet their family needs and access other services through targeted advice, advocacy, referrals and learning workshops. We also support families with access to healthcare, special education needs and disability support, emergency support for those destitute or at risk of destitution, and referrals to specialised and legal support. Our services with children and young people have achieved the Bronze level of the London Youth Quality Mark.
Programme Manager – Children and Young People
This is an exciting opportunity to lead our Children and Young People Area. Managing a dynamic team, you will be responsible for implementing and progressing the area’s overarching strategy, ensuring that children and young people in our community have access to a range of exciting and evolving opportunities that support their development, creativity, social integration and wellbeing.
- Salary: £37,715 to £40,615 per year + 5% pension
- Hours: Full-time, 37.5 hours per week
- Location: IRMO Centre (London, SW9 7JP) – currently hybrid working
- Employment term: Permanent
- Reporting to: Director
- Deadline to apply: We encourage applicants to apply as soon as possible, as applications will be reviewed on a rolling basis
- Pre-employment checks: Enhanced DBS check, two satisfactory references and right to work in the UK
We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve.
How to apply
You can find the full job description and the application form on our webpage (section Job Opportunities)
The client requests no contact from agencies or media sales.
Salary: £32,076 starting salary (salary range will increase due to max £34,834 via the length of service) per annum pro rata. Plus, Inner London Weighting of £4.087.65 if based in London pro rata per annum.
Contract: Fixed Term basis until 31 August 2025
Hours: Part-time 24.5 hours per week (excluding lunch breaks) until 31st August 2024 and 14 hours per week from 1 Sept 2024 to 31 Aug 2025 (we are seeking funding to increase the hours of work).
Location: London Office, with regular travel outside London and to other offices (with flexibility for UK-based hybrid working).
About Refugee Action
Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.
To succeed in the role you will need to demonstrate:
- Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
- Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.
- Understanding of the wider needs (including legal immigration advice needs), hopes and experiences of asylum seekers and refugees in the UK with an understanding of how the UK’s hostile and racialised border regime impacts those affected by it.
- Understanding of the different OISC levels and how they relate to the advice needs of people in the immigration system.
- Facilitation, networking and partnership-building skills, with the ability to initiate and maintain effective collaborative partnership projects or partner network meetings.
- Experience of leading on creating, developing and maintaining partnerships with voluntary, legal or asylum/refugee/migrant sector organisations with a specific purpose.
- Experience of organisational needs assessments leading to an organisational development plan in the context of voluntary sector organisations and their specific needs.
- Understanding of the experiences and needs of different kinds of voluntary sector organisations.
- Experience of either applying for grants or issuing grants / funding, managing small grants (either as grant holder or a grant maker) and ensuring grant monitoring and evaluation is submitted and meets the grant conditions.
- Experience in drafting sensitive and detailed contractual documents between organisations such as Service Level Agreement and/or Memorandum of Understanding.
- Experience of community development work or organisational capacity building that is empowering, preventative and / or asset-based.
- Understanding of how organisations can be supported to increase asylum and immigration legal advice provision within their services, as well as across local area networks.
- Experienced Project Manager who is able to plan and manage their own workload.
- Strong communication skills, including the ability to create accurate verbal and written content, presentations and reports in English and confidence to use Information Technology to the required standard.
- Ability to communicate key information about the OISC and the regulation of immigration advisors to organisations of all sizes.
- Experience or understanding of how digital technologies and user research methodology can support capacity building programmes.
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 Sunday 14 April 2024
Interviews: 1 May 2024 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links:
· Skilled Worker visa: shortage occupations
· Skilled Worker visa: shortage occupations for healthcare and education
We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.