Befriender Volunteer Roles

Purpose of role:

With an ageing population, more and more older people are at risk of isolation and loneliness as partners and friends pass away, family members move away and the community around them changes at a fast pace.  As a Befriender, you will become part of the solution to tackling the issues of isolation and loneliness by developing strong relationships with clients and encouraging them to engage in a variety of ways.

Main activities/tasks:

• Visit or call an older person once a week for around an hour
• Spend time getting to know them and understand what things they may like to do at home (e.g. chess, knitting, reading)
• Offer healthy and fun conversation and encourage them to talk
• Give support to enable them to get out in the community and encourage participation in activities
• Promote healthy living and wellbeing
• Accompany them on visits out of the home e.g. going for a walk, shopping
• Support them to find information
• Make monthly reports on visits carried out

Connection Support has a range of services providing support to people at risk of homelessness or on the edge of needing social care. We work with people made vulnerable through debt, mental health issues, substance misuse, learning disability, and physical disabilities.

Volunteers play a key role in the provision of vital services to our clients.

Could you prevent loneliness and isolation in your community and become a befriender?

• Do you have 2-3 hours a week to give to a client suffering from loneliness or mental health? (For a mutual agreement of time and locations that meet clients’ needs)
• Can you offer support, through a listening ear and be a positive influence in a client’s life to help build self-esteem and confidence?
• Will you enable our clients to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the clients you are supporting. This can be in a variety of settings, e.g., family home, support home, or in the community (via face-to-face meetings, phone or video calls)
• Have fun, take clients on outings, and maybe share a hobby, sport, or an interest
• Collect prescriptions for clients and assist with their weekly shop
• Help clients rediscover social skills and confidence by building up and maintaining a close relationship
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required; however, the below skills are essential:

• A non-judgemental approach
• Good listening and communication skills
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with clients in a non-patronising way

Could you help prevent loneliness and isolation for people living with BPD and become a befriender?

• Do you have 1-2 hours a week to give to a service user suffering from BPD and feeling isolated or lonely?
• Can you offer support, through a listening ear and be a positive influence in a service users life to help build self-esteem and confidence?
• Will you enable our service users to benefit from knowing someone is there to listen, be a friend, and check in on their wellbeing?

If you can answer ‘yes’ to these questions, then we would love to hear from you!

Key responsibilities

Your role will include, but is not restricted to the following tasks:

• Carry out weekly checks with the service users you are supporting, this may be over the telephone or via Teams.
• Engage the service user and help empower them
• Help service users to rediscover social skills and confidence by building up and maintaining a close relationship
• Keep accurate records of calls and sessions
• Report any concerns to the Volunteer Coordinator

Skills required

No qualifications or volunteering experience is required, but the following skills are essential:

• Be aged over 18
• Must have lived in UK for 2+ years
• A non-judgemental approach
• Good listening and communication skills
• Empathetic and compassionate
• Reliable and trustworthy
• Respect confidentiality
• Be able to work on own initiative
• Ability to build effective working relationships with service users
• A DBS check and 2 references are required for this role

What we offer

• a comprehensive induction program
• training on safeguarding, confidentiality, health and safety and other training relevant to the role
• ongoing support and supervision
• the chance to meet other volunteers and take part in volunteer events
• reimbursement of pre-agreed expenses

Prevent loneliness and isolation in your community become a befriender.

We all need a helping hand or listening ear – sometimes more so due to health, isolation or recovery following an operation

Connection Support is a local charity and we are looking for volunteer befrienders to support our Prevention Matters clients in Buckinghamshire.

Prevention Matters help adults regain confidence, maintain independence and help them get out and about. The Community Support Workers support clients by finding help, signposting to other services, connect with others in the local community and provide encouragement to get involved in social events.

You can make a difference to people’s lives as a Prevention Matters volunteer by:

• Increase or maintain social links such as attend local events, transport to coffee mornings

· Accompany clients on GP or hospital appointments

· Teach clients new digital skills such as email, Skype or how to search the web.

· Practical support in the garden or a spot of DIY in their home

· Assistance with hoarding disorder

· Support to a carer who is feeling isolated

Volunteers will have their traveling and out of pocket expenses covered. Opportunity to complete NVC National Volunteering Certificate and other in-house training.

At Connection Support we feel that nobody can do everything but everyone can do something so volunteering is flexible to suit you.

We welcome applications from people from all backgrounds to join our diverse team, if you have any disabilities or health conditions, we will do everything we can to help you access this opportunity.

Volunteer Role Description

Connection Support provides a breadth of specialist support services to a range of people facing complex life challenges.  The support covers housing support, homelessness, isolation, money management, mental health and drug and alcohol abuse. Often service users have multiple issues which means our work with them is all encompassing.

Volunteer Befriender/supporter

Role Summary:  To provide continuation of support for a defined period following closure of clients from our mental health services in Oxfordshire. This is where the client has expressed a need for ongoing support but the planned tasks with the support worker have been completed.  Volunteers will provide a range of support including an agreed programme of telephone contact, support and attending appointments with clients, and other tasks relevant to that individual’s needs.  This may include helping to develop and maintain social networks which for many were negatively impacted by the pandemic.

Outline of Duties:

1. To assist clients to meet their support needs, including:

• Supporting clients for a period of time and regularity based on mutual agreement, at times and locations that meet clients’ needs
• Providing information and assistance to clients to enable them to develop their social network and participate in the community
• To provide company and friendship, assist with shopping, go for a walk, and share activities of common interest – anything which makes life more enjoyable.
• Support to manage appointments including attendance with clients where appropriate.
• Other tasks relevant to the client’s needs as agreed with Connection Support.

We currently have a volunteering opportunity in the East Finchley area of North London for a Volunteer Befriender. If you have a couple of hours to spare and can commit to volunteering on a weekly basis, we’d love to hear from you.

Are you a warm and chatty person, who’s also a good listener?

Are you looking to help someone gain confidence and engage with the local community? Could you organise and source activities that align with our service-user’s interests, which include comedy and writing poetry?

Can you commit to learning Creative Support’s Safeguarding Procedure and be able to implement this if needed?

We are looking for a reliable, friendly, outgoing and supportive person who can join us as a Volunteer Befriender.

As a volunteer with Creative Support we offer training for your role, access to a volunteer supervisor, an induction, a monthly volunteer newsletter, and an online volunteer’s peer support group. Together we can make a difference.

Suggested time commitment: 2 hours a week.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

Prevent loneliness and isolation in your community become a befriender.

We all need a helping hand or listening ear – sometimes more so due to health, isolation or recovery following an operation

Connection Support is a local charity and we are looking for volunteer befrienders to support our Prevention Matters clients in Buckinghamshire.

Prevention Matters help adults regain confidence, maintain independence and help them get out and about. The Community Support Workers support clients by finding help, signposting to other services, connect with others in the local community and provide encouragement to get involved in social events.

You can make a difference to people’s lives as a Prevention Matters volunteer by:

• Increase or maintain social links such as attend local events, transport to coffee mornings

· Accompany clients on GP or hospital appointments

· Teach clients new digital skills such as email, Skype or how to search the web.

· Practical support in the garden or a spot of DIY in their home

· Assistance with hoarding disorder

· Support to a carer who is feeling isolated

Volunteers will have their traveling and out of pocket expenses covered. Opportunity to complete NVC National Volunteering Certificate and other in-house training.

At Connection Support we feel that nobody can do everything but everyone can do something so volunteering is flexible to suit you.

We welcome applications from people from all backgrounds to join our diverse team, if you have any disabilities or health conditions, we will do everything we can to help you access this opportunity.

We currently have a volunteering opportunity in the Harpurhey area for a Volunteer Befriender. If you have a couple of hours to spare and can commit to volunteering on a weekly basis, we’d love to hear from you.

Are you a warm and chatty person, who’s also a good listener?

Are you looking to help someone gain confidence and engage with the local community? Maybe going for walks, or, trips to a local café.

Can you commit to learning Creative Support’s Safeguarding Procedure and be able to implement this if needed?

And, most importantly are you a big football fan, preferably Man City! Do you know who scored the most goals last season and which player is up for transfer? Are you interested in plane spotting? We have a gentlemen who is new to the area and requires support to help him get to know the local area and to explore what activities he is interested in as well as accessing community groups to build on his social network.

We are looking for a reliable, friendly, outgoing and supportive person who can join us as a Volunteer Befriender.

As a volunteer with Creative Support we offer training for your role, access to a volunteer supervisor, an induction, a monthly volunteer newsletter, and an online volunteer’s peer support group. Together we can make a difference.

Suggested time commitment: 2-4 hours per week

Can you commit to any of the following days and times?:

- Monday 3pm-8pm

- Tuesday 3pm-8pm

- Thursday 3pm-8pm

- Saturday or Sunday

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Silver award. We actively encourage applications from candidates from all backgrounds and cultures.

MHA is the largest charity care provider for older people in the UK. Our mission is to inspire the best care and wellbeing at every stage of later life. MHA Moorlands is a Retirement Living Scheme offering a supportive and friendly community with purpose-built properties designed to help our residents maintain their independence.

As a Befriender you’ll support one of our male residents by visiting him regularly to bring friendship, company, and a chance to chat. The visits will also include shopping trips (access to own vehicle required) and going for walks.

Benefits for you:

• Help improve the quality of life for older people
• Help reduce loneliness and isolation
• Support your community
• Keep socially active
• Be part of a friendly team

Skills and qualities desired:

• Good communication and people skills
• Enthusiasm
• Patience, empathy and understanding of the needs of older people
• Reliable and punctual
• Clear sense of personal boundaries and ability to maintain confidentiality
• A willingness to engage with training and development
• A good understanding of your personal strengths and limitations

Times and Commitment:

• Monday-Friday- preferably around 11am however the time can be negotiated
• Each visit will last around 2 hours
• We ask you to be able to commit on a regular basis for a minimum of 6 months

Training, support and requirements:

• You need to be aged 18 or over
• A Disclosure and Barring Service (DBS) check and two character references are required
• Proof of a clean driving licence, insurance cover and MOT
• Access to own vehicle
• A good driving safety awareness
• We will provide you with a full induction for the role
• Training on safeguarding, health and safety and other training and updating of skills and knowledge relevant to the role
• Ongoing support from a named contact

*Please note- we can only accept applications from UK residents*

We are currently looking to recruit new Here to Talk telephone befrienders, who are able to commit to a minimum of half an hour every 2 weeks. The aim of our Here to Talk service is to provide low level emotional support to unpaid carers across Dorset. You will be a friendly voice at the end of the phone, a listening ear to hear carers’ concerns, and someone who will provide reassurance during challenging times.

Successful applicants will have excellent listening skills and be empathetic and non judgemental. Training is provided.

The role is for a Befriender in our Tenancy Sustainment Teams in the London Boroughs of Kingston, Richmond, Sutton, and Wandsworth and we’re now recruiting for volunteers. We would particularly like to hear from you if you live in or near the above boroughs.

The Tenancy Sustainment teams support people on their first steps from homelessness to independence – providing accommodation and support to assist people off the streets.

We work with people who are have experienced rough sleeping and, once accommodated, SPEAR then works with people on a housing pathway and assists them to link into various support services, tailored to the challenges an individual might face.

SPEAR is looking for self-motivated, outgoing, and empathic people who could volunteer to provide support to vulnerably housed, rough sleepers, or anyone using homelessness services in the London boroughs of Richmond, Wandsworth, Sutton, and Kingston.

The volunteer will enjoy developing positive relationships with new people and will be willing to work outside of their own comfort zone providing befriending support to the clients. The volunteer must have an enhanced DBS background check (SPEAR will apply for this on your behalf.)

It would be desirable if you had a driving license.

We are currently looking to recruit new Here to Talk telephone befrienders, who are able to commit to a minimum of half an hour every 2 weeks. The aim of our Here to Talk service is to provide low level emotional support to unpaid carers across Wiltshire. You will be a friendly voice at the end of the phone, a listening ear to hear carers’ concerns, and someone who will provide reassurance during challenging times.

Successful applicants will have excellent listening skills and be empathetic and non judgemental. Training is provided.

Help tackle loneliness and isolation in your Community. As a Volunteer Befriender, you will visit an older person in their own home once a week for a chat and to provide companionship. 

Our Befriending service supports older adults by alleviating loneliness and isolation, supporting independence, and increasing self-confidence, by making weekly or fortnightly visits to a client living in the borough of Croydon.

We place emphasis on making the right match for you and the client to ensure an enjoyable and rewarding experience. One of the befriending team will work closely with you during the match process and accompany you on your first visit to introduce you to the client.

You will be assigned a line manager who will support and encourage you. We provide a befriending induction along with training and ongoing support to ensure that you are fully equiped and ready for what will be a rewarding and positive experience. Feedback from our clients and volunteers show the huge impact on wellbeing that an hour a week can make.

What will I be doing?

• Visiting an older person in their own home once a week maybe for a cup of tea and a chat.
• Providing companionship.
• Other activities mutually agreed by the Client and the Volunteer such as reading together and puzzles.

What we ask for:

• Good listening skills.
• An open-minded and non-judgemental attitude.
• An ability to maintain professional boundaries.
• Realiability.
• Willingness to adhere to Age UK Croydon's policies and procedures

Join our team of befrienders! You will support us to reach some of the most isolated adults in your community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing. You will support people to relight a spark to continue a hobby, interest or encourage them to explore and participate in new social activities.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Good listening and communication skills
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.