Bereavement Support Services Manager Jobs in England, United Kingdom
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK is recruiting for a Senior Supporter Experience Manager to join our award-winning fundraising team on a 12 month fixed-term maternity cover contract.
As Senior Supporter Experience Manager, the successful applicant will develop and take ownership of Age UK's Public Fundraising's over-arching supporter experience strategy by managing a programme that builds long-term relationships between Age UK and its supporters, delivering on a supporter first culture.
You will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income.
We're looking for someone with an audience and data insight driven approach to identify moments that matter and key pain points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Age UK brand and values.
You will provide robust data led, testing strategies that enable cross-sell, upsell and ultimately improved lifetime value for Age UK.
We're looking to recruit a proactive self-starter who can contribute to campaign, content and engagement strategies across the charity, ensuring that fundraising audience insight and needs are at the heart of development.
Please note that due to the hybrid nature of this role, the successful applicant will be required to commute to our London office (EC3N 2LB) once a week on Thursday's.
Age UK internal grade - 4L
Must haves:
- Experience in a supporter experience focussed role
- Significant experience mapping and analysing multi-channel journeys.
- Experience working with data and insight teams to deliver journey and product portfolio analysis.
- Significant experience leading cross functional journey planning projects.
- Experience developing next best offer strategies
- Experience supporting teams to continuously improve and optimise supporter journeys.
Great to Have's:
- Proven levels of data literacy to inform decision making and direct marketing testing strategies
- Strong influencing and negotiation skills.
- Ability to lead cross functional project groups and programs.
- Excellent presenting skills
- Excellent analytical skills, with an ability to manage multiple data sources, identifying actionable insight.
- Ability to influence, negotiate and facilitate both internally and externally as necessary to secure progress towards goals.
- Understanding of online and offline fundraising channels and how they can be used to target audiences.
- Understanding of creative content and the best channels for content devised with the audience in mind.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Committed to promoting equality and diversity.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Do you want a job where you can really make a difference?
Do you enjoy working with people?
We currently have an exciting opportunity to join the Carers Information Service as an Advice and Assessment Worker.
The Carers Information Service was established in 1997 and is part of the John Whitgift Foundation. We are a small, friendly team dedicated to providing free advice, information and support to carers in Croydon.
Offering a wide range of services including health and wellbeing activities, carer's assessments, respite care, bereavement support, digital and printed publications, meeting room hire and much more. We are supported by Croydon Council and work closely with colleagues across the borough from the voluntary and community sector, NHS, and local authority.
As an Advice and Assessment Worker your main responsibilities will be to focus on the Carers Assessment Service in line with the John Whitgift Foundation, Croydon Council and Care Act requirements. This will also include giving advice, information and support to adult carers who are looking after a relative, partner, friend or neighbour of someone who needs help due to illness, disability, or old age.
Based in the ground floor drop-in service at the Carers Support Centre, alongside other Advice Workers, you will provide this service via email, telephone, online and face-to-face. The ability to work well in a team is essential!
This role is for 35 hours per week.
As a Croydon Good Employer, we are recognised for ensuring our employees are paid a fair wage, for the support we provide to the local community, and the creation of job opportunities.
All our staff benefit from an attractive remuneration package, including:
- Discounted school fees for staff working at or for Foundation schools.
- Membership of the BUPA health cash plan scheme, which gives financial support towards the cost of optical, dental, and medical costs as well as a free 24 hour Healthy Minds service for all staff
- GP hero service – free easy video and telephone access to a GP
- Membership of a generous money purchase pension scheme for all support staff and the Teachers’ Pension Scheme (TPS) for teachers. Both schemes include 3 x salary life assurance cover
- Free access to an employee discount Club, which offers discounted rates on a range of products and services, including gyms, insurance, holidays and travel, fashion and retail
- Season ticket loan, cycle to work scheme and car leasing scheme
- 25 days holiday plus bank holidays
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Pete’s Dragons is an award-winning charity which provides post-vention support to those affected by suicide.
As the Charity continues to grow we need to increase the number of Suicide Bereavement Specialists who provide the Charity's post-vention offering at our Plymouth office.
Job Summary
The role of the Suicide Bereavement Specialist is to provide a proactive and timely community-based support to individuals, families, groups and/or communities who have experienced a suicide loss.
The hours for this role are flexible, with 22.5 hours/week being the minimum.
*Please note: Ability to travel is an essential part of this role.
Main duties
Support
Offer a sensitive, compassionate and needs-led service to individuals, families, groups or communities affected or bereaved by suicide.
Offer rapid response (within 48 hours), information and support to individuals, families, groups or communities who have been bereaved by suicide, in their home or other agreed settings, and follow with ongoing practical and emotional support; mainly through non-clinical interventions that promote coping and resilience so our beneficiaries can face and overcome their traumatic bereavement.
Exercise good judgement in assessing each case and establishing the most appropriate steps for ongoing support, signposting or onward referral.
Co-ordinate where necessary, a safeguarding response in line with local practices and services to ensure that an individual is safe and has an organised package of care to ensure they survive their crisis in the most helpful manner for them.
Produce an area-specific suicide bereavement resources pack to include all relevant information on support services and processes following a suicide death.
Develop strong relationships with key agencies and first responders in the area to establish ways to connect bereaved individuals in a timely and helpful manner (e.g. police, emergency services, clergy, child services, coroners, funeral directors).
Contribute to critical incident responses where appropriate and take an active role where possible.
Assist with the early identification of potential suicide connected deaths and liaise with the Pete’s Dragons suicide surveillance team and appropriate stakeholders and relevant agencies, to ensure timely and appropriate coordinated responses.
Undertake collaborative multidisciplinary work to uphold safety and support for the communities of need (e.g. working with school staff, mental health staff, peers, or family members) to ensure they are contained by well-informed communities.
Administration
Work internally with the Senior Management Team, suicide bereavement colleagues, placement counsellors and therapists and in conjunction with external agencies to ensure parity of service across the whole of the County of Devon.
Maintain timely administrative updates on the Pete’s Dragons’ case management system.
Maintain an effective and efficient diary of appointments.
Participate in the implementation and promotion of the Devon Suicide Prevention Implementation Plan and understand how the role of both the Suicide Bereavement Specialist and Pete’s Dragons fits within it.
Contribute to training/awareness raising in suicide bereavement.
Gather and report on all qualitative and quantitative data required in relation to monthly activities and casework.
Adhere to all Pete’s Dragons’ policies and procedures and ensure security and confidentiality of all related data.
Attributes
Willing to take personal responsibility for delivering high quality results.
Flexible in approach and able to work on own initiative with minimum supervision, prioritising time and workload appropriately.
Able to take an active role in community engagement in the main geographical area of operation in awareness and fundraising.
Passionate about promoting and maintaining the ethos of Pete’s Dragons which is rooted in compassion, care and hope.
The closing date for this role is 26th April 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Employer - Kids
Location – This is a hybrid role with a requirement to flex the days available to attend face to face team meetings, partner meetings, pitches and events. The rest of the time the role will be home-based with the opportunity to use hot desks in central London. Occasional evening and weekend work will be required to lead on partnership fundraising and attend cultivation events as well as support the wider Fundraising and Engagement Team events and activities.
Salary – £27,600 pro-rata (£34,500 full time equivalent)
Hours – 28 hours per week (over four or five days)
Experience – Proven track record of corporate fundraising or partnership/ sales experience.
The Good Stuff/Benefits:
- 25 days holiday + Bank holidays
- Flexible working
- Colleague Wellbeing Programme
- A strong team culture where successes are celebrated together
- Enhanced Maternity and Paternity Pay
- Company events and socials
- Life assurance
- Employer Pension contribution
- Employee benefits portal
- Referral scheme with financial reward
- Employee Assistance Program- access to free counselling sessions and support
- Free, engaging and effective e-learning platform
- Family Friendly Leave Pay
- Bereavement Leave
Now is a great time to join Kids’ Partnership & Events team. We have recently refreshed our brand, launched a new website and are building our digital service delivery in order to reach at least 120,000 disabled children and young people by 2027. There is so much to engage potential corporate partners with.
At Kids our partnerships with external companies provide vital funding, awareness and pro bono support to enable us to achieve our mission to ensure that every child has the opportunity to play, learn, thrive and grow.
Reporting to the Head of Partnerships and Events, this is a key role with a responsibly to deliver on our plan to secure more strategic and transformational partners. A particular priority is multi-year partnerships where there is potential for growth.
In practice, this means proactively identifying and qualifying opportunities, cultivating and stewarding relationships and thinking creatively and strategically to develop compelling proposals. The successful candidate will be leading on proposal writing, pitches and representing Kids at new business meetings, pitches and events.
This role will focus on our new business pipeline ensuring we are effectively developing partnerships in support of our wider organisational strategy. The role will be responsible for securing national partnerships and the successful candidate will have experience of securing new partnerships and managing a diverse portfolio of accounts. They will have outstanding relationship building skills and excellent stakeholder management experience, both internally and externally.
If you are passionate about building a world where all kinds of kids have all kinds of opportunities, then we would love to hear from you.
Responsibilities:
- Building a healthy, robust pipeline of new business opportunities, to actively on-board new strategic partners.
- In collaboration with the Head of Partnerships and Events, refine and develop Kids’ proactive corporate prospecting approach, including improved ways of working with Kids’ service teams, with a view to increasing the sustainability of partnerships secured.
- On boarding new partners and leading on partnerships agreements and due diligence plus developing stewardship plans to ensure lasting mutually beneficial relationships.
- Delivering partnership activations and communications plans, collaborating with partners and internal Kids’ teams to identify key moments that will drive further engagement.
- Representing Kids at external partner and prospect events.
Personal qualities for the role of Corporate Partnership Manager:
Essential
- Demonstrate experience of securing new business and on boarding new partners.
- Account management experience evidenced through strong relationship building skills.
- Ability to manage relationships with stakeholders at all levels both internally and externally.
- Ability to manage and exceed income targets of at least five figures.
- Experience of negotiating and completing contractual agreements.
- Excellent verbal and written communication skills with the ability to adapt style to suit the audience.
- Passionate and enthusiastic about the mission and vision of Kids.
Desirable
- Experience of working with a CRM database to manage contacts and monitor success against a range of KPIs.
Our Mission & Strategy
We’re here for children and young people with special educational needs and disabilities, young carers and families. We create life-changing opportunities by providing a wide range of support. Together, we’ll empower disabled children to stand up for their rights.
Childhood should be a joyful time. But some children and young people living with special educational needs and disabilities are defined by what they cannot do.That’s wrong.
Every child should have an equal opportunity to play, learn, grow and thrive.
Because when the world says we can’t, kids say we can.
Our strategic plan will enable us to reach 120,000 disabled young people and their families, every year, by 2027.
We welcome applications from disabled people or people with lived experience of disability. We demonstrate our willingness to make reasonable adjustments to enable disabled candidates/colleagues to access and participate in the recruitment process (for example we make our adverts accessible, and where required/requested, will make application forms available in alternative formats, i.e. large print). Kids encourages applications from disabled people by offering any disabled person who meets the person specification an interview.
If required, support is provided to applicants to complete an application form. Our in-house Careers team will discuss what support we can provide.
KIDS is committed to safeguarding and promoting the wellbeing of all those who come into contact with our services. Our colleagues are trained to recognise and respond to safeguarding concerns. We work closely with families and other agencies to take all reasonable steps to minimise the risk of harm to children, young people and adults.
To fulfil our commitment to those we work with we observe safer recruitment and selection procedures and nurture a safeguarding culture which is open and transparent, where all concerns in relation to our people can be identified and spoken about openly and are dealt with promptly and appropriately. By identifying concerning, problematic or inappropriate behaviour early we aim to minimise the risk of abuse.
Please note KIDS Safer Recruitment procedures will include a DBS check and a Colleague Suitability Declaration where applicable. Within the DBS check there are two Barred Lists. The Children’s Barred List and the Adults’ Barred List. If you are added to a Barred List then it is against the law to work, apply for work or volunteer in Regulated Activity with children and/or adults. Therefore, we ask you not to progress with your application.
Equality, Diversity and Inclusion
We work to ensure that all of the Kids team:
- are committed to equality of opportunity, treatment and behaviour
- have equal access to employment, promotion and development
- have equal access to services
- have their needs considered as we develop services
This means that equality and human rights are:
- embedded in our business planning
- fully considered within our structures
- part of the personal development of all staff
The client requests no contact from agencies or media sales.
Marketing Manager – Brand and Healthcare
£40k plus competitive employee benefits
Hybrid- once a week in the London Office (home working will be considered).
Full Time
Help us be there when it matters.
At Sue Ryder, we have a challenger brand mindset, with ambitious plans to grow so we can help more people who are dying live well and provide better grief support for everyone who needs it. The launch of our Grief Kind campaign in 2021 has meant more than 8 million people in the UK now have a better understanding of us as experts in grief support.
Reporting into the Senior Marketing Manager and working closely with two counterparts as well as collaboratively with the wider Brand and Marketing team, you will develop, deliver and evaluate multi-channel brand campaigns ensuring Sue Ryder objectives are met and integration opportunities are maximised across the charity.
About You
You will have excellent demonstrable experience in a similar role, managing marketing campaigns and activity from briefing to final delivery and evaluation. With first rate communication and interpersonal skills you’ll be adept at working with people at all levels. As our ideal candidate, you’ll bring with you solid experience of marketing in a healthcare setting and an understanding of the structure of the NHS. You’ll be a confident copywriter with a keen attention to detail and strong presentation skills.
Key Responsibilities:
• Work closely with in-house and external designers to deliver marketing activities and campaigns.
• Work with the support of the Senior Marketing Manager for Brand & Healthcare - and other Marketing and Communications colleagues where appropriate - to plan, develop and deliver brand engagement campaigns, and B2B (commissioners/referring or partner healthcare professionals) and B2C (service users or current and prospective healthcare colleagues) marketing plans for Sue Ryder’s end of life and bereavement services and healthcare staff recruitment and retention.
• Lead on the account management of our Brand Tracking tool and reporting against our brand measures to the wider organisation.
• Support the planning and management of the integrated multidisciplinary working group for brand campaigns, which includes colleagues from PR, Digital, Influencing, Internal Comms, Fundraising, Supporter Care, Retail and Volunteering to mobilise and motivate all corners of the organisation to maximise campaign moments. Lead cross- team project working groups or work closely with the Senior Planning Communications Manager as part of a wider working group as appropriate.
• Provide marketing support to Healthcare initiatives as needed.
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- Staff discount with thousands of retailers
- Refer a friend scheme - £250
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 1st April
Interview date: w/c 8th April
If you want more than just a job, we want you.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters. Join us.
Family Support Worker
Fixed Term Contract – Maternity Cover
£21,000 pa + benefits (including 25 days annual leave, company car and pension)
Southampton Care Team - With travel in and around Southampton including parts Dorset, parts of Hampshire, parts of Wiltshire and the Isle of Wight.
(with travel in and around Southampton including Portsmouth, Bournemouth, Fareham and Eastleigh)
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
About the role:
We are looking to appoint a Family Support Worker (maternity cover, up to 12 months) to deliver a high-quality family support service as part of our Southampton Care Team.
Reporting to the Family Support Manager working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness
Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.
· A warm, inclusive approach to achieving goals quickly and correctly.
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.
We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.
Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.
How to apply:
To apply please visit our website via the link.
Close date 1st March 2023
Interview dates: Interview Dates to be confirmed.
Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532
Want to make a difference to Local Lives?
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness.
The work we do makes a real difference to the lives of local people and we support over 330 patients at any one time between our In Patient Unit and Community teams.
Why join us as Philanthropy Manager?
We’re a friendly, inspiring and supportive team, committed to our vision to provide high quality end of life and palliative care.
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected.
Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.
Being a Philanthropy Manager at St Wilfrid’s
Are you a natural leader and excellent communicator who wants to join an enthusiastic, friendly and ambitious team of fundraisers, in a much loved charity making a difference to local people’s lives?
St Wilfrid’s Hospice is looking for a motivated Philanthropy Manager to lead the development and growth of the charity’s Major Donor and Trust and Foundation strategies.
You will work alongside the Head of Fundraising and the Director of Income Generation implementing innovative stewardship programmes and securing high value income, maximising Major Gifts to achieve the charities fundraising targets.
You will take on a rewarding and satisfying position and join an innovative and ambitious team, open to new ideas and challenges.
This role will give the ideal candidate the opportunity to really make their mark.
Qualifications and Experience
- Institute of Fundraising Level 7, or qualified to the same level by experience (Essential)
- Right to work in the UK
What we offer you
All Hospice employees are offered the following benefits:
- Annual Leave – Our generous holiday entitlement starts at 27 days per year plus bank holidays and increases with service
- Healthcare – Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
- Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
- Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
- Generous Pension – With 7.5% employer contribution for staff not in the NHS pension scheme
- Life Assurance Scheme – Should the worst happen while you’re working with us, your loved ones will receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
- Free on site parking – At our beautiful, purpose built Hospice in Bosham
- Subsidised food – Our catering staff provide a range of high quality meals at low prices for all staff members when on site at the Hospice
- Staff discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme
Interview dates: w/c 8th April 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role is essential to delivering Edward’s Trust fundraising priorities and achieving its financial targets. The Fundraising and Evaluation Manager will be responsible for assisting the CEO and the Fundraising Team in developing and implementing Edward’s Trust income generation strategy.
You will work with the Fundraising Team to deliver income targets from Charitable Trusts and Foundations, build strong relationships with new and existing funders, produce timely reports, monitoring outcomes and evaluating the impact of funding.
Working with the other members of the Fundraising Team you will ensure that the donor experience is the best it can be, relationships are strong and that excellent personalised communication systems are in place, ensuring that donors are communicated with in a timely way and using their preferred methods. You may be required to support other members of the Fundraising Team on fundraising activities where extra resources may be required.
You will lead on continuing to develop and implement the legacy income and regular giving strategies to increase donor support and income.
You will be responsible for taking the lead role in ensuring the database (Donorflex) is maintained, kept up to date and reports are produced.
The role will involve tracking the Fundraising Team budget by creating monthly reports and updates and reforecasting income/expenditure if needed.
To apply for this job please submit your CV and a detailed covering letter outlining how your skills and experience match the person specification. CVs only will not be accepted.
The client requests no contact from agencies or media sales.
Events Fundraising Manager
Hybrid/Homebased with regular travel to our London office
£33,000pa plus competitive reward and benefit scheme
37.5 hours per week
Be There When it matters!
Sue Ryder's Fundraising directorate have had an exciting opportunity arise for an Events Fundraising Manager.
About You
We are looking for someone with a growth mindset, who is open to learning new skills, and embraces collaborative working. Attitude and approach are key, so if you have transferable skills but don’t necessarily have direct experience in a role like this, we would love to hear from you.
Key Skills:
• A proven track record of working within a fundraising events environment and an excellent knowledge of the running and challenge events market
• Experience of working with and through a large supporter or customer facing team to achieve results
• Experience of managing people and volunteers and using a variety of communication methods to an audience of all levels both internally and externally
• Experience of delivering income and expenditure budgets and developing and working to event plans
• Experience of developing compelling marketing materials for print, web and social
About the role:
• This role is hybrid, with time split across our London office and working from home. However, we also welcome applicants looking for a home-based role, with travel to event days as required.
• Delivery activity plans for full events programme
• Responsible for the delivery and management of income and expenditure for allocated events portfolio
• Grow the Sue Ryder brand through the events programme and develop and lead on delivery of a national marketing campaign to promote participation in third party running and challenge events
• Leadership, management and performance of the Events Team
• Development of partnerships with event organisers
Drop in Sessions – Zoom details in attached job pack
27th March @ 7pm
28th March @12noon
2nd April @ 7pm
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- Staff discount with thousands of retailers
- Refer a friend scheme - £250
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 4th April
Interview date: 12th April
If you want more than just a job, we want you.
Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Talent Set are delighted to be working with Sue Ryder to find their Marketing Manager – Brand & Healthcare.
The charity offers a flexible working environment, with remote, or Hybrid (London) working options available.
In this newly created role, you will be supported by the Senior Manager, as well as working alongside two other Marketing Managers to develop, deliver and evaluate multi-channel brand campaigns ensuring objectives and integration opportunities are maximised. You will work closely with the healthcare teams to identify marketing opportunities and needs that help them achieve the Sue Ryder vision and strategy.
Key Responsibilities:
· Work closely with in-house and external designers to deliver marketing activities and campaigns,
· Work with the support of the Senior Marketing Manager for Brand & Healthcare - and other Marketing and Communications colleagues where appropriate - to plan, develop and deliver brand engagement campaigns, and B2B (commissioners/referring or partner healthcare professionals) and B2C (service users or current and prospective healthcare colleagues) marketing plans for Sue Ryder’s end of life and bereavement services and healthcare staff recruitment and retention.
· Lead on the account management of our Brand Tracking tool and reporting against our brand measures to the wider organisation.
· Support the planning and management of the integrated multidisciplinary working group for brand campaigns, which includes colleagues from PR, Digital, Influencing, Internal Comms, Fundraising, Supporter Care, Retail and Volunteering to mobilise and motivate all corners of the organisation to maximise campaign moments. Lead cross- team project working groups or work closely with the Senior Planning Communications Manager as part of a wider working group as appropriate.
· Build strong, internal relationships with stakeholders across Sue Ryder to ensure brand and marketing activity is considered well in advance, as part of an integrated communications plan.
· Adhere to the brand and marketing team’s processes, reporting and sign off structures and timelines.
· Act as a brand motivator and guardian, ensuring effective messaging and activities are integrated across all communications.
Person Specification:
· Knowledge and understanding of principles and best practice in brand strategy and management, integrated marketing communications, design and copywriting.
· Planning, delivering and evaluating multi-channel Brand, B2B or B2C marketing campaigns and projects on time and on budget.
· Excellent copy writing and copy-editing skills.
· Managing and motivating agencies to drive maximum value for campaign delivery and results.
· Working closely with internal colleagues within other marketing and communications disciplines such as PR and digital to ensure integrated working.
· Working with creatives and designers to produce engaging and impactful marketing materials.
· A good grasp of brand performance reporting tools and the ability to interpret and report on data effectively.
· Keen attention to detail, a creative approach and strong presentation skills
· Ambitious, and able to work at pace with the ability to proactively overcome problems
· Formidable project management skills.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We have an excellent opportunity for a Volunteer Service Coordinator to become an integral part of our dynamic team. We're seeking a highly motivated, experienced, and enthusiastic individual with exceptional skills in community engagement and volunteer management to join us during this exciting development of our services in East Surrey.
As the Volunteer Service Coordinator, your primary focus will be on developing and implementing a Community Companion service and Advanced Care Planning service. These services aim to provide support for individuals at end-of-life and their loved ones, within care home settings. This will include networking and creating professional relationships with the local system providers to identify gaps and effectively develop the service in line with local need. You will also be responsible for recruitment, training and ongoing management of volunteers to be able to effectively deliver the service.
In this role, you will:
- Support the delivery and coordination of the Community Companion service within East Surrey. This will include the management and supervision of volunteers, receiving referrals and matching volunteers with terminally ill people and/or their carers.
- Undertake assessments of the support needs of people referred to the service, identifying the appropriate service to be provided by a volunteer, and make an onward referral as appropriate.
- Implement evaluation methods and tools required to measure the service and satisfaction of those using it.
- Support and promote opportunities for volunteer roles via a range of media routes, seeking volunteers who will make a commitment to the service.
- Schedule training events throughout the year, considering targets for volunteer recruitment.
- Deliver the volunteer core training programme in partnership with volunteer co-facilitators and other appropriate colleagues.
- Induct volunteers to ensure they understand their roles and the contribution they can make to the service and the organisation's goals.
- Provide support to all volunteers and coordinate all aspects of their volunteering activity, ensuring that they deliver on commitments made in their role.
- Maintain close partnerships with the national volunteering team.
- Promote the service throughout in East Surrey so that clients, carers, health care professionals, public and third sector organisations are aware of the service.
- Work collaboratively with other services / professionals in the area, including the Marie Curie Nursing Service and Hospices where they are available.
Skills and Experience required:
- Proven planning and operational service skills
- Excellent organisational, interpersonal and communication skills, with a high level of emotional intelligence
- Previous experience of supporting the development of new services
- Experience of delivering services using volunteers, befrienders and working in partnership with external agencies would be advantageous but not essential
- Ability to deliver training to small groups
- Drive to achieve high standards and work to best practice
What's in it for you:
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
Click here for full job description;
For more information or an informal chat please contact Roxanne Ainsworth, Deputy Head of Operations on [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
Closing Date: 7th April 2024.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving a satisfactory criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Are you looking to work flexibly at the times that you choose, in a variety of roles where you can make a real difference helping homeless people to rebuild their lives?
About the role:
At St Mungo’s we have a locum bank of approximately 320 casual workers who provide temporary cover, ensuring our services can continue to run smoothly when there are staffing gaps.
We are looking for people who would be interested in joining our locum bank to work across the Bournemouth, Christchurch and Poole area.
St Mungo’s runs a street outreach service and a number of supported accommodation projects in the region and our aim is to support people who may be affected by homelessness to recover from the effects of rough sleeping and move away from a street lifestyle permanently by providing them long term support.
Depending on your skills, expertise and preferences, you may be covering Outreach Worker shifts, where you engage with people who are on the streets sleeping rough, or Support Worker shifts in our accommodation services – this may be day or night.
What we’re looking for:
These important roles will suit people with:
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Some experience of helping vulnerable people to identify personal goals and supporting them through a process of change.
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An understanding of the issues faced by homeless or vulnerable people and the difficulties they experience in accessing services.
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Excellent communication skills and the ability to build positive relationships with a wide range of people and deal with those who may be in a difficult personal or emotional situation.
Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
What we can offer you
As a casual locum worker you work flexibly, on an ad hoc or temporary basis and can chose to work the shifts that best fit your circumstances – this can be day or night and covering different level roles, depending on your experience. In order to provide you with ongoing support you will be allocated a supervising manager and you will have access to training to ensure you have the tools to keep our clients safe. We offer enhanced pay for bank holidays and you can also accrue holiday pay.
We pay the following rates of pay:
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Project Worker: £14.16
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Outreach Worker: £16.15
How to apply
Click the ‘Apply Now’ Button at the top of the page to start your online application form.
A selection of job descriptions for the different level roles that are casual workers cover are also available to view for your information.
To download these and for guidance on completing your application form, please click on the 'Documents' tab.
Closing date: 10am, 15th April 2024
(There will be an initial sift w/c 1st April – any suitable candidates shortlisted at this time will be contacted and invited for interview. Any applications completed after this date will be reviewed after the final closing date)
First round of Interview and assessments: Thursday/Friday 11th & 12th April
Second round of Interview and assessments: 25th & 26th April.
Locum benefits include:
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Flexible working
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A supervising manager
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Access to training
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Enhanced pay for bank holidays
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Accrued holiday pay
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Access to staff diversity networks
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SmartHealth app, myLifestyle app and bereavement counselling
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Employee Assistance Programme
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
At Marie Curie, we are dedicated to support individuals and families affected by terminal illness across the UK. As a Support Line Officer, you'll play a key part in making a difference to those in need.
Joining our Information & Support Team on a part-time basis, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £11,970 - £12,866.88 per annum, based on 21 hours per week
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 30th March
To view the job description please click here:
For more information or an informal chat please contact our Support Line Team Leader Brigette Flye [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving an Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Family Support Worker - London and South East
£21,000 + Company Car (additional benefit of approx. £5K), 5% employers pension contribution and 25 days annual leave.
South Buckinghamshire area and London Boroughs of Brent, Hillingdon, and Harrow
About the role:
We are looking to appoint a Support Worker, with special interest in neo-natal care to deliver a high-quality family support service as part of our London and South East Care Team.
Reporting to the Family Support Manager out of our London and South East Care team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families in hospital, at home and other relevant community locations, where a child has a life threatening or terminal illness.
Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people and you will promote the family’s wellbeing according to agreed outcomes. Having provided bereavement support to families, you understand the processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
An experienced child health or social care professional - applications will be particularly welcome from those who have worked in a special care baby unit/community environment and those with a recognised qualification in health or social care.
A proactive, warm, inclusive approach to achieving goals with and through people
Practiced in child protection, information sharing and the rules around data protection - you lead by example, and are comfortable initiating processes and taking responsibility for risk
Practical and people-oriented - you will thrive being given the autonomy to deliver results, where every day is different; and be a confident user of IT (including MSOffice)
An enthusiastic, persuasive and influential communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service, support fundraising colleagues by writing case studies and family updates and support families to assist in fundraising/marketing activities.
A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
How to apply:
To apply please visit our website via the link and apply online
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Join Our Team: Become a Volunteer Organiser at Southwark Irish Pensioners Project!
Are you passionate about making a difference in the lives of elderly individuals? Do you thrive in roles where your daily activities significantly impact others, fostering happiness and independence? If so, we have an exciting opportunity for you at the Southwark Irish Pensioners Project.
We're looking for an energetic, friendly, and empathetic individual to fill our Volunteer Organiser role, a position that's all about connecting, supporting, and uplifting the lives of our community members. This is your chance to be part of a team that goes the extra mile to ensure our pensioners lead a joyous and dignified retirement.
Key Highlights:
- Make an Impact: Help our elderly community members stay socially connected, combat loneliness, and enhance their well-being.
- People-Focused: Engage with a diverse group, matching volunteers to activities and individuals, ensuring meaningful interactions and support.
- Creative & Fulfilling Work: Organise a variety of volunteer focused reward and recognition activities, ensuring our clients benefit from motivated volunteers.
- Supportive Environment: Join a dedicated team, driven by core values that put our service users at the heart of everything we do.
- Diverse Responsibilities: From marketing our mission to maintaining crucial relationships, your role will be dynamic and integral to our success.
We Offer:
- A part-time position (21 hours/week – 3 weekdays) with a competitive salary.
- An engaging, respectful, and supportive workplace.
- The chance to be part of a meaningful mission, helping Irish pensioners enjoy a happier, more independent life.
If you have a knack for team motivation, excellent organisation skills, a personable manner, and a strong affinity with our values, we would love to hear from you. Your role in facilitating connections and joy for our elderly community will be invaluable.
Apply Now: Be part of a team that makes a real difference. Join us in our journey to bring joy, companionship, and independence to the lives of the elderly Irish people in South London.
Complete the attached Application Form and email it to the Volunteer Programme Manager - details in form.
The client requests no contact from agencies or media sales.