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Page 1 of 1
World Vision UK
Milton Keynes
£30,763 per year
Permanent, Full-time
Job description

DIGITAL PRODUCT OWNER – Supporter Experience

Salary: £30,763 per annum + good range of benefits

Contract: Permanent – 36.5 hours per week

Based: Milton Keynes

Looking to take your career in Digital to another level and utilise your skills where they really matter?

World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries.

Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. And as a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.

Work for World Vision UK and you will be part of a truly global Partnership, building brighter futures for vulnerable children.

We have an exciting opportunity for an exceptional Digital Product Owner to lead the end to end development of our donor experience platform “My Sponsorship” which is an online portal that is an essential channel for retaining our supporters through timely delivery of content, and interactive features.

Joining our newly formed Digital Product team within our fundraising group, you’ll be ensuring that teams across Supporter Experience embed a” digital first “culture. You’ll bring a customer-centric approach, providing expertise in shaping campaigns, optimising user journeys and creating compelling calls to action for donors.

About you:

You’re a blend of marketing, technology, analytics, UX and conversion optimisation.

  • You are passionate about digital technology and are experienced in proactively seeking new trends, ideas and ways to do things better in managing web development solutions.
  • You have a ‘can do’ attitude, helping to create an environment that fosters collaboration, through building good stakeholder relationships.
  • You are customer focused and are experienced in analysing behavioural data and leveraging insights in order to increase customer satisfaction, engagement and conversions.
  • You’re an excellent communicator, able to work with a variety of stakeholders both face-to-face and remotely.
  • A hands-on and creative person, not afraid to get your hands dirty, diving into a project to achieve success with creative problem-solving. with experience in delivering digital products.
  • You’re self-motivated and results-driven with a 'take charge' attitude to manage the full development cycle of a product.
  • A strategic thinker who can shape and execute innovative product experience strategies.

Now is an exciting time to be part of the team as we move into Agile Scrum approach to development! We will collaborate more with our partner World Vision International to create exciting touchpoints that we know will inspire and delight our supporters.

Our Christian identity underpins everything we do, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

Please click the link provided to view the full job description

Please upload your CV of full employment history explaining any gaps of employment and reasons for leaving your previous employer. This must be accompanied with a covering letter stating how you meet the essential criteria given in the Job Description.

Closing Date for applications: Sunday 5th January 2020

Interview Dates: Weds-Fri 8th-10th January 2020

World Vision UK is an Equal Opportunities Employer. We value diversity and aspire to reflect this in our workforce. We welcome applications from people representing all sections of the community. World Vision UK also operates flexible working policies and practices.

As a child focused organisation, World Vision UK is committed to the safeguarding of children, therefore any offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

By submitting your application, you understand and accept that World Vision UK will process the data you provide for the purposes of your application and in accordance with the World Vision UK - Job Applicant Privacy Notice can be viewed on our website.

No agencies please.

Additional documents
Digital Product Owner - JD (.pdf)
Check commute
Starting Address
Destination
Mode of transport
Posted on: 11 December 2019
Closing date: 05 January 2020
Tags: Christian,Digital
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