Brand Loyalty Marketing Manager Jobs in Westminster, Greater London
Closing Date: 1 May 2024
Ref 6699
Are you ready to make a difference? Are you passionate about driving positive change and impacting lives? Join us as our Senior Marketing Manager to ignite lasting change by engaging the nation to take part in Save the Children's flagship mass participation event; Christmas Jumper Day. You will have an opportunity to transform lives, one jumper at a time!
About us:
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About You:
As our Senior Marketing Manager, you will play a pivotal role in our fundraising strategy. You will lead a multi-disciplinary team to raise unrestricted income by engaging schools and workplaces to participate in Christmas Jumper Day and raise much-needed funds for children for 6 months of the year. For the other 6 months of the year, you will lead marketing and fundraising projects across Public Income and Engagement to drive us towards Save the Children's goal of raising £60 million by 2030.
You will also lead on the development of multi-channel marketing plans, with a focus on audience, to drive ambitious brand awareness, supporter action, income and loyalty targets including email, display, paid social, direct mail, TV, radio and out of home, across a range of engagement opportunities and propositions (legacies, regular giving, emergencies and mass participation)
Key Responsibilities:
- Lead a multi-disciplinary team to attract and engage supporters to drive participation and income generation for Christmas Jumper Day.
- Lead the development of multi-channel marketing plans, with a focus on audience and insight.
- Lead the team's relationship with the media buying agency to buy and optimize media.
- Cultivate collaborative relationships with key partners such as marketing agencies, production companies, and fulfilment agencies, motivating and inspiring them to deliver their best for Save the Children.
- Inspire internal partners and colleagues to focus on raising money around the Christmas Jumper Day campaign.
- Manage team budgets and reporting.
- Support the Deputy Director of Public Income and Engagement to lead fundraising and marketing projects outside the Christmas Jumper Day campaign period.
Key Requirements:
- Significant experience in marketing, including developing complex and integrated multi-channel marketing plans, data analysis, and audience planning.
- Outstanding project management skills with a proven ability to plan and manage activity that delivers complex projects on time and to budget.
- Extensive experience in effectively managing external partners, including working with media agencies, creative agencies, and fulfilment agencies.
- Experience in developing marketing assets to drive engagement and action.
- Experience in developing engaging supporter journeys across channels.
- Ability to provide technical leadership for the organization in delivering marketing across various media types.
- Experience in managing budgets.
- Strong numerical and critical thinking skills, including the ability to analyze complex data for strategic decision-making.
Ways of Working:
The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office in London on average 1 day a week. Travel costs to your contracted office will be at your own expense.
What we offer you:
- A diverse, unique role where no two days are the same, with huge capacity to build and acquire new personal and professional skills and create your own scope to make change within one of the world's leading international charities.
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: May 1. 2024
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Purpose of the role:
The purpose of this role is to manage and deliver an effective email CRM programme for ZSL and its Zoos (London Zoo and Whipsnade Zoo) across the broad range of audience groups (zoo visitors, donors, members, experience bookers, etc.). The aim is to continuously grow customer acquisition, engagement, value and loyalty as part of an overarching Supporter Journey that has the customer experience at its heart.
Your key responsibilities:
- Design and build on-brand email marketing campaigns from end to end. Including copywriting, building emails on Dotdigital, sending campaigns and manage A/B and MVP testing strategy to ensure continuous optimisation of email campaigns.
- Own the overall email campaign plan and delivery, working with audience owners across ZSL to manage email communications, providing guidance and best practice.
- Analyse and segment customer data and maximise this data to deliver effective targeted activity, managing the quality and frequency of messaging. Use this insight to identify opportunities for up-selling or cross-selling programmes.
- Develop and deliver customer data acquisition strategies and ensure all activity is GDPR compliant.
- Work with the Membership Marketing Manager to fully develop, deliver and manage an effective CRM programme for ZSL to build (automated) supporter journeys along the customer lifecycle, driving loyalty and growing the value of each customer and ROI from CRM activity.
- Work with the Digital Marketing Executive to track and analyse campaign results (engagement, conversion rates, web analytics, ROI) to produce regular reports on campaign performance, and continuously implement improvements based on findings.
- Develop strong working relationships with our Ticketing and Systems teams to understand and use Tessitura, our membership and donations CRM platform as well as ticketing and experiences data from SEE Tickets.
- Manage ZSL’s email service platform (currently Dotdigital) including being responsible for managing and maintaining the data within it to ensure that all customer data and communication is GDPR complaint, management of the ESP budget and management of the relationship with the ESP supplier.
ABOUT YOU
Your experience:
- Email CRM programme management expertise
- Consumer marketing communications experience and management of a customer database essential
- Experience with Dotdigital highly desirable
- Working knowledge of HTML desirable
- Experience with CRM platform Tessitura desirable
Your skills and knowledge:
- Strong project management skills and ability to co-ordinate multiple projects and stakeholders and manage competing priorities
- Excellent working knowledge of email service provider platforms, including knowledge of establishing automated programmes
- Experience in content development, including copywriting
- Experience in manipulating customer data with a high attention to detail
- Proven knowledge of the General Data Protection Regulation
- Good analytical and problem-solving skills with strong commercial focus
- Excellent interpersonal, communication and influencing skills
- Excellent Microsoft Excel skills
This post can operate on an agile/blended working model. We’re currently meeting as a team at the office (Regent’s Park) once per week, working from home for the rest of the week. Occasional travel to Whipsnade Zoo will also be required.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
ABOUT US
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Marketing & Recruitment Officer
Role Summary:
The Teacher Development Trust are seeking an energetic, curious and highly organised Marketing & Recruitment Officer to join our team. The successful candidate will have a genuine passion for education and the important work of teachers and schools. They will play a pivotal role in increasing our reach and impact by promoting our offers to schools, trusts and other education sector organisations, generating leads and supporting school engagement by executing effective marketing strategies.
Location: TDT’s offices are based in Finsbury Park. This role is mainly home-working, however applicants will need to be a commutable distance to the London office to take part in team days or other face to face meetings as required.
Hours per week: 37.5
Contract basis: Full time
Contract type: Permanent
Salary: £26,000 - £28,000 per annum depending on experience
Benefits: 8% employer pension contribution; opportunities for flexible working; wide-ranging opportunities for personal and professional development
Reports to: School Engagement Manager
The Teacher Development Trust (TDT) is the smart, heart, humble education charity for professional development in schools. Our programmes support extraordinary leaders to empower staff and build expert schools, improving outcomes for all children regardless of background, challenge or need.
As we consolidate and expand the reach of our work, we are now seeking an energetic, curious and highly organised Marketing and Recruitment Officer to join our team. A commitment to working in education is a must.
This is an exciting opportunity in a fast-growing and influential education charity. We're looking for a proactive, confident communicator with an understanding of the education landscape to join our team in supporting our existing services and programmes. We have an excellent track record of developing staff within the charity, as well as staff who have taken their careers into schools, other charities and the public sector.
Key responsibilities:
1. To support with the development and implementation of our marketing strategy
2. To generate leads and support the team to convert to opportunities
Particular to the Marketing and Recruitment Officer, guided by by the School Engagement Manager:
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To contribute to the creation of strategic marketing plans to promote Teacher Development Trust's services. Helping to shape activity to provide a better understanding of the efficacy and reach of our products and services and ensuring that information and data are shared effectively across the organisation.
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To utilise various marketing channels including digital platforms, social media, website and traditional marketing methods including email and newsletters, to reach target audiences. You will collaborate with the team to create and distribute compelling content, promotional materials and campaigns.
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To stay informed about industry trends, competitor activities and emerging opportunities and share this information as appropriate across the organisation to put TDT in the best position to respond in the advancement of our charitable aims and objectives.
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To support the planning and organisation of events such as workshops, webinars and conferences to showcase Teacher Development Trust's offerings and coordinate TDT presence at external events. This will include representing the organisation at events to network and promote our services.
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To work closely with the internal teams, including the content development and participant experience teams, to ensure seamless service delivery, satisfaction, retention and brand loyalty. You will also collaborate with external partners and stakeholders to explore potential synergies and business opportunities.
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To support the wider interaction between the organisation and the sector, in particular supporting carefully planned and considered marketing and communications activity as well as responding to emerging news stories and other agendas. Where appropriate this may include working with journalists and other key sector influencers.
Experience, qualities and skills:
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Proven experience in marketing roles either within the education sector or elsewhere.
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Knowledge of the current educational landscape, including an understanding of professional development or a genuine interest in developing that knowledge.
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An active interest in continuously developing both generalist and technical marketing expertise.
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Excellent communication and presentation skills, with the ability to present information clearly, striking the correct tone with a range of internal and external audiences.
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Excellent written and oral communication skills
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Excellent problem solving skills and the initiative to continuously improve.
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Strong interpersonal and relationship-building abilities.
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Familiarity with digital marketing tools and platforms (Salesforce, Mailchimp, Adobe Creative Suite, Canva, Asana, Divi, Wordpress) would be an advantage but not essential - the appetite to learn is essential.
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Ability to work independently and as part of a collaborative team.
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A strong commitment to education, the non-profit sector and improving educational outcomes for children and young people.
Other Information:
We particularly welcome applications from disabled, Black, Asian and Minority Ethnic (BAME), Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low income families. These groups are currently underrepresented at TDT and we are committed to increasing representation and diversity at the charity.
Interested candidates should apply via CharityJob by 5pm, Thursday 2nd May 2024
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Cover Letter (400 word max) – please demonstrate why you want to work for the Teacher Development Trust, your interest in education and the Experience, qualities and skills that are relevant to this role.
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CV
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The names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview)
Shortlisted applicants will be invited to interview. First round interviews are scheduled to take place in the week commencing 20th May, with successful candidates being invited to undertake an inbox task and second round interview week commencing 27th May, both interviews will be held virtually. Due to the anticipated volume of applications we are unfortunately unable to provide detailed feedback.
The client requests no contact from agencies or media sales.
The role
An exciting opportunity has arisen to join a lively, dynamic and driven fundraising events team. Over the last decade, Breast Cancer Now has built up a strong events function, with community and events currently accounting for nearly a quarter of the charity’s overall voluntary income.
We are now looking for an experienced and passionate events manager to lead a team and help us to continue to deliver our targets and identify new opportunities for our challenge events portfolio. This currently comprises of running events, triathlons, cycling events, overseas and UK challenges. You’ll support the creation and delivery of the events strategy, developing a varied and impactful portfolio which positions Breast Cancer Now as the go-to charity for events.
With the support of the senior events manager, the post holder will be responsible for the delivery of the Great North Run and Women V Cancer partnership. The post holder will also have their own budget areas working to agreed targets, maximising income, and minimising expenditure through innovative stewardship and strong budget management to maintain engagement and retention of supporters. They will also have line management (not all direct) for 1 event officer, 1 event executive and 1 event assistant.
About you
We’re looking for someone with experience of successfully delivering events programmes, including recruitment of participants, development of supporter journeys and stewardship communications to meet net income and supporter retention targets.
You’ll be an excellent relationship builder, with knowledge of the charity events sector. You’ll be an experienced line manager able to develop your line reports. You’ll also have demonstrable knowledge of setting and meeting financial targets to ensure a good return of investment for the charity.
As well as leading a high performing team we are looking for someone with experience of successfully delivering marketing and recruitment plans, developing supporter journeys and stewardship communications. You’ll be experienced in delivering charity events and possess outstanding organisational, communication and marketing skills. You’ll need to have built excellent relationships with third party event organisers, tour operators and suppliers to the overall benefit of your organisation.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London or Glasgow office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you will be asked to submit your anonymised CV and a supporting statement. When doing so please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria.
If you have any questions regarding this role. please contact the Breast Cancer Now recruitment team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9:00 am on Tuesday 23 April 2024
Interview date Wednesday 1 May 2024
We’re looking for an experienced individual to join our Philanthropy & Partnerships team as Senior Stewardship and Events Officer. You will join us working 31.5 hours per week on a permanent basis and in return you will receive a competitive salary of up to £34,376.31 per annum plus excellent benefits.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
This role sits in our brand-new Philanthropy and Partnership’s Prospect Research and Engagement team. This team will be responsible for ensuring direct fundraisers are equipped to make compelling asks and steward donors. This role will help drive growth and sustainability of high value giving by creating a donor stewardship strategy and delivery framework that provides a range of relevant, impactful and high-quality stewardship communications, events and other meaningful opportunities that build loyalty and connection with Cats Protection. As part of this the role will deliver large-scale special events as well as develop and deliver a programme of bespoke private events that help encourage greater levels of support and long-term relationships.
What we’re looking for in our Senior Stewardship & Events Officer:
- Extensive experience of high value fundraising event creation and management and associated evaluation
- Experience of high value donor stewardship and relationship development
- Strong interpersonal skills with the ability and inclination to work collaboratively
- Creative thinker with scrupulous attention to detail
What we can offer you:
- salary of up to £34,376.31 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 21st April 2024
Virtual interview date: w/c 29th April 2024
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
The role
This is a brilliant opportunity to join a newly created fundraising products team that’s responsible for both new and innovative product development and our sector leading virtual events programme. There are ambitious plans to grow income from a broader portfolio of supporter-led fundraising products over the next three years, which is backed by investment, organisational support and audience insight.
As the fundraising products officer, you’ll play a crucial role in delivering and helping develop diverse and innovative fundraising products. Ensuring that net income targets are met while providing an exceptional experience for our supporters.
Reporting to the fundraising products manager and with a line report you’ll be implementing plans to attract, steward and retain supporters. While also working closely with your wider team from across community and events, you’ll be involved in new propositions to reach and engage new and existing audiences. And at all stages you’ll be encouraged and supported to innovate, test and learn and think creatively.
The fundraising products team sits within community and events. You’ll join a vibrant and collaborative team renowned for its exciting and successful products and events.
About you
We’re looking for someone with a real drive and a passion for charity fundraising. Who is digitally focused, driven by insight and understands the importance of great stewardship.
You’ll have experience in a range of fundraising activities including virtual events. Adept at supporter stewardship and journeys through a variety of channels, such as digital communities, phone, and email. You’ll have a proven track record of achieving and exceeding KPIs. As well as being highly organised, comfortable managing projects and if needed the ability to work to tight deadlines.
If this sounds like you, we’d love to hear from you. And if you have any questions, we’re also happy to discuss the role with you ahead of submitting a potential application.
Working at Breast Cancer Now also comes with lots of benefits including:
• Up to 3 days working from home each week
• 25 days of paid leave, increasing by a day each year (to a maximum of 30 days) plus the time off between Christmas and New Year
• Pension plan with a company contribution of up to 8%
• Two volunteering days per year
• Season ticket and bicycle loan scheme
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9am on Wednesday 24 April 2024
Interview date Wednesday 1 May and Thursday 2 May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Communications and Events Officer £25,000 per annum (pro-rata)
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (up to two days in the office) in London, Manchester and Cardiff.
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Play a key role in bringing 1MM's new communications strategy to life and delivering its key outcomes?
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
Main purpose of role
To enable the delivery of 1MM’s communications strategy, across the organisation, to extend our reach and build engagement within our community: ensuring we cost effectively produce and deploy powerful content and co-ordinated messages across all our communications channels, and to a broad range of audiences, alongside the promotion and administration of our events programme.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).
**Please note that applications submitted without a Covering Letter will not be considered**
For further details on how to apply, please see application guidelines attached.
The client requests no contact from agencies or media sales.