Business Acquisition Manager Jobs in Charing Cross, Greater London
This new role has been established to lead and implement the audience and business growth
strategy for ICA audiences alongside developing and delivering a sustainable, entrepreneurial
and revenue generating business growth model.
KEY RESPONSIBILITIES
Strategic Philanthropy
- Lead, develop and implement a Business Growth strategic plan that brings a mix of
sustainable income derived from individual giving, trusts and foundations and corporate
sponsorships - Work with the Director to develop strategic revenue generation opportunities across the
business and key ICA stakeholders - Lead a Fundraising team to research prospective donors and supporters and build a
pipeline of donor acquisition, including bespoke donor packages - Collaborate with strategic partners on the development of compelling partnership
funding/income/business growth proposals - Maintain an overview of trends and developments in fundraising and business growth
across the artistic and cultural sector - Contribute to business growth and fundraising forecasts to the annual and longer-term
strategic business planning process. - Ensure effective CRM measures are in place and leading on timely and applicable
communications to key stakeholders including audiences, funders and members - Alongside the Director, personally steward relationships with major individual donors
and key decision makers in trusts and foundations - Lead on data collection processes and analytics in relation to audiences, participants and
donors.
Audiences & Communications
- Lead, develop and implement an Audiences and communications strategy alongside the
ICA’s internal and external colleagues and PR agencies - Lead marketing campaigns for ICA’s work and manage a range of activity that supports
ICA to meet its organisational objectives - Maintain and develop ICA’s brand in international, national and local markets, ensuring
ICA’s identity is maintained across all communications channels - Oversee the ICA platforms including its website, socials, media and the overall user
experience to ensure that they serve the organisational objectives - Develop and deliver a coherent marketing and communications strategy that promotes
ICA, and enables the institution to meet its income targets - Develop, implement and maintain ICA’s overall digital and social media strategy
- Stay appraised of new opportunities for promoting ICA
- Alongside the Director and in consultation with ICA’s external PR agency as needed, lead
on PR strategy and response plans - Provide support, direction and guidance for any crisis PR and comms strategies,
overseeing their subsequent implementation - Ensure due diligence to GDPR is met across ICA’s Marketing and Communications
activity - Oversee data collection processes and analytics in relation to audiences, participants
and donors - Control the marketing budget to ensure that resources are managed as effectively as
possible, and that all spend delivers against key departmental objectives.
Governance & Reporting
- Ensuring all fundraising and business growth activity is ethical and fully compliant with
relevant UK charity and financial management regulation - Leading the Fundraising team to complete all business growth/fundraising reporting as
required including Arts Council England NPO reporting - Reporting to the Director and Board of Trustees on the strategy and delivery of the ICA’s
business growth with the ability to flex and respond effectively when variances arise - Reporting to the Finance and Audit sub-committee
Team Management
- Play an active and highly collaborative role as a full member of both the Executive
Leadership Team and Senior Leadership Team - Line Manage roles of Senior Development Manager, Development Manager, Audience
and Marketing Manager, Membership Manager, Editions Coordinator, Ticketing &
Membership manager, ensuring person specific objectives are set in line with the ICA’s
strategic mission & KPIs, as well as supporting staff’s ongoing development and
appraisal processes - Contribute to the wider organisation’s implementation of business initiatives and
transformation - Working alongside members of ELT and SLT, deliver a consistent, empathetic and
pragmatic leadership
KEY REQUIREMENTS
- Extensive and tangible experience in developing and delivering a communications
and audience development strategy within the arts and culture sector - A demonstrable experience in business growth and implementation especially in
relation to revenue opportunities, trusts and foundations, individual giving and
corporate sponsorship ideally within the arts and culture sector - Experience of personally managing relationships with high value individual,
organisational and institutional donors - A clear track record of meeting income targets
- A clear track record of effectively managing both internal staff members and external
consultants/agencies and audience development strategy and implementation within
the arts and culture sector - Knowledge of the practical application of effective CRM systems both across audiences
and funders - Awareness of legislation governing fundraising activity by charities in the UK.
We are looking for a Partner Engagement Manager to promote and develop the work of Family Fund, and contribute to our profile within the disability sector in Wales.
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
The role
As Partner Engagement Manager you will promote and develop the work of Family Fund in its reach to families. You’ll also contribute to its profile within the disability sector in Wales and with key Government/political stakeholders.
You will proactively work with a wide range of public, private and third sector organisations. Your goal will be to ensure Family Fund’s strategy is understood, and that mutually beneficial relationships are formed. In addition, you will seek out opportunities which allow Family Fund to achieve its key priorities, deliver added value for funders, and secure positive outcomes for our beneficiaries.
You will be acknowledged as a senior Family Fund representative across the disability sector, deputising for the Group CEO, or Directors on committees and at events as required.
Finally, you will build effective partnerships and proactively develop activities with key organisations across public, private and third sectors.
If you join us, you’ll be:
- Ensuring that Family Fund’s profile remains high amongst key organisations.
- Promoting the support offered by Family Fund to support demand generation, including targeted work in relation to our Equality, Diversity and Inclusion objectives.
- Being Family Fund’s key point of contact for all partners and stakeholders in Wales.
- Engage in sector working groups and consortia to help secure improved support for families raising disabled children.
About you
For this role you will need to have experience of presenting to external stakeholders and representing an organisation in a professional capacity. You’ll also need experience of managing budgets and delivering projects.
To be successful in this role you will need to be self-motivated and be able to engage positively with different teams. You must be flexible, adaptable and resilient to work demands and change. This post is home based with regular travel.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description available on our website.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
The client requests no contact from agencies or media sales.
Acquisitions and Discovery Assistant
Salary Range: £28,333.80 - £33,056.10 per annum
Hours: 35 hours per week
Location: St James’s Square, London SW1
Closing date: 20th May 2024 @ 9:00am
About The London Library
The London Library is one of the UK’s greatest literary institutions, providing a centre of creativity, inspiration, and ideas for 180 years. Well-known members and frequent borrowers have included Charles Dickens, Charles Darwin, George Eliot, Bram Stoker, Rebecca West, Virginia Woolf, Angela Carter, Daphne du Maurier, HG Wells, TS Eliot, Stanley Kubrick, and Ian Fleming. Current writers in membership include Kazuo Ishiguro, Raymond Antrobus, Simon Schama, Hallie Rubenhold, Tom Stoppard, Antonia Fraser, Jessie Burton, and Sarah Waters. Nearly all of its collection of around one million books can be borrowed, it offers a vast eLibrary and invaluable postal loans service. It is a home for everyone who loves the written word.
The Library is a registered charity and championed by its President, Helena Bonham Carter CBE.
About the role
The London Library is looking for an Acquisitions and Discovery Assistant to assist in the acquisition and management of Library E-resources and print resources.
The role includes supporting the successful acquisition and seamless delivery of electronic resources to library users, utilising and maintaining relevant library systems and records; assisting purchasing decisions and supporting licensing, ordering and payment processes; verifying access, liaising with suppliers & Library IT, and ensuring correct metadata is presented to users; plus monitoring resource use and collecting data for the evaluation of subscriptions. There is the opportunity to support membership and services, including giving tours to prospective members.
In addition to assisting with the administration of E-books, the role requires processes associated with the management of the print journal collection, including serials and donated materials, such as checking in new issues and ensuring publications are shelved correctly, applying stamps, recording invoices, recording changes in publishers' information and preparing completed volumes of serial parts for binding and checking.
There is potential to grow and develop the role, which will join our busy Acquisitions and Discovery team and assisting with administrative tasks associated with cataloguing along with supporting the Library’s internal Digitisation processes as required.
About you
Flexible and adaptable, with an ability to get on with a wide variety of people, even under pressure, you will have proven experience of working in a Library environment and of basic clerical/administrative routines.
You will have exceptional organisation and communication skills with the ability to convey information clearly and courteously, with a methodical approach to tasks, including physical duties such as shelving.
Most importantly, you will have a passion for your work, literature, reading and writing, and the work of The London Library; to inspire new ideas that create a unique impact on the UK’s literary and artistic output.
We are a friendly, hardworking team and a welcoming workplace. We aim to be as inclusive and equitable as possible and can discuss specific adjustments and access needs to help make this role fit for you.
If you are excited by the opportunity to use your skills to develop The London Library, we would love to hear from you. To apply please visit our website via the link and complete the online application form.
The Library welcomes applications from all sections of the community. All applicants will be considered on the basis of their merits and abilities for the post. Please note we are unable to consider candidates without a current right to work in the UK.
Are you ready to transform lives through philanthropy? Samaritans is looking for a Senior Philanthropy Manager to shape and expand our philanthropy programme. You’ll have a strong track record in major gift fundraising, managing end to end major donor processes, leading to gifts of 6 figures and experience as a strong leader.
You’ll be a charity expert in philanthropy, bringing knowledge and skill to the fundraising programme. You’ll drive positive change and be instrumental in unlocking substantial income streams to support our vision of fewer lives lost to suicide.
- £48,000-£51,000 per annum
- Permanent, full-time role (35 hours per week)
- Hybrid working: Linked to our Ewell (Surrey) office, with the option to work from
- Linked to Ewell (Surrey) with home and office working, including the option to work from our London Bridge office (EC3R)
- In office working - we'd love to see you in person at least twice a month
- We are passionate about flexible working, talk to us about your preferences
Major Gifts at Samaritans
Samaritans is on a mission to make a profound impact on suicide prevention, and we need your expertise to drive our philanthropy programme to new heights. With a small yet promising portfolio of supporters and donors, we're poised for growth, fuelled by a national rise in wealth and philanthropy. Annual income is around £500K with donations typically at 5 figure values.
Our ambition is to grow the programme sustainably in the long term but also ensure the target is met in 2024-25. This year will be about proactive engagement with a wide range of potential supporters, developing programme infrastructure and securing mid-value donations to build the pipeline from the ground up. In year two we hope to drive up gift volume and value.
Your Impact:
- Team Leadership: Provide guidance and support to our Philanthropy Officer, fostering a collaborative and high-performing team culture.
- Strategic Leadership: Lead the charge in strategic planning and operational leadership to drive significant growth and sustainability within our philanthropy programme.
- Relationship Management: Cultivate and steward relationships with major donors, ensuring their alignment with our mission and vision.
- Fundraising: Actively manage your pipeline of prospective supporters, eloquently communicating our mission and securing vital donations.
Job Description is here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working
We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, do the school run, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, apply. You’ll be asked to upload your CV and a 1 page cover letter, outlining your motivations for applying and your transferable skills.
Applications close at 9 am on Friday 26 April. Video interviews likely to be w/c 29 April.
This is your chance to join us in making a tangible difference and shaping the future of our vital work, apply today!
The Royal Academy of Music is one of the oldest music schools in the UK, founded in 1822. It offers undergraduate and postgraduate training across a variety of musical disciplines, including instrumental performance, composition, jazz, musical theatre and opera. The Academy has a global reputation and attracts students from over 50 countries.
The Academy’s charitable aim is to provide high-quality musical education and training. It offers scholarships and bursaries to support talented students who might not otherwise be able to afford to attend. Legacies are an integral part of the Academy’s income, accounting for around 30% of fundraised income each year and supporting a range of key priorities, from scholarships and bursaries to artistic projects and capital investments.
The Senior Legacies Manager is a reworked position that will manage relationships with high-value legacy pledges and create and implement a legacy marketing strategy for the Academy. This is an exciting opportunity for a legacy professional who is keen to develop their career and looking for a potential stepping stone to a head of level role.
About the role
- Responsible for legacy income of between £2.5-3 million a year
- Management of the legacy portfolio, ensuring excellent stewardship and communications to current and prospective high value pledgers
- Develop and implement a legacy fundraising and marketing strategy following an initial audit of the legacy programme and income
- Work with external legacy administration consultants, preparing reports for SMT and ensuring compliance
- Work with other fundraising teams to develop supporter journeys which include legacy pathways
- Ongoing internal engagement about legacies and the importance of legacy giving for the Academy
- Opportunity to develop an In-Memory product and structed In-Memory giving for the Academy
About you
- Experience of relationship based legacy fundraising as well as experience of legacy marketing
- Background from legacy fundraising at arts or Higher Education Institution is of specific interest but will consider candidates from the not for profit sector with the mix of relationship and marketing experience
- Candidates may also have a fundraising background from major gifts and legacy giving
- Able to see the potential of driving legacy acquisition and be able to build a proactive legacy marketing programme
- Interest in arts and culture with the ability to understand the passion that the Academy legacy givers have for the Academy
Expert recruitment for fundraisers and charities.
VSO seeks an experienced Business Pursuit Lead to advance our mission through strategic engagement with European Government Agencies, with a special focus on the Netherlands Ministry of Foreign Affairs (NL MFA), the European Union (EU), and their key implementing partners in priority countries. In this crucial role, you will lead VSO’s efforts to secure and expand program funding from European government donors, positioning VSO as a partner of choice, resulting in the negotiation and acquisition of significant grant awards.
VSO is more than just a workplace. It’s a chance to be part of a global community dedicated to ending poverty and building a fairer, more sustainable world. We offer the platform to make a difference, support for professional growth, and the opportunity to work with a passionate team of like-minded individuals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Talent Acquisition Specialist
Known internally as “HR & Resourcing Advisor”, this is a fantastic opportunity for somebody with HR awareness who enjoys recruitment, resourcing and workforce planning. If you want a friendly, resourcing-focused role in a small, collaborative HR team then this could be ideal for you!
In the age of two-click job applications, it can be hard to grab candidates' attention – but we want you to take the time to read this ad.
This is a fantastic opportunity for somebody with HR awareness who enjoys recruitment, resourcing and workforce planning. If you want a friendly, resourcing-focused role in a small, collaborative HR team then this could be ideal for you!
Please be sure to provide a covering statement when you apply – it can be short, but we’d love to know why this role caught your attention and why you’re a good match!
***Please don’t delay applying, since we will interview on a rolling basis.***
ABOUT THE ROLE:
As our first in-house resourcing specialist, you'll lead on recruitment, talent management and workforce planning across our expanding, multi-site organisation. You'll also advise on managers on retention and succession planning, working with them to develop strategies to motivate and retain our staff.
You’ll have the chance to really make your mark. From organising open days, attending careers fairs, creating talent pools, harmonising our job descriptions, writing advert and web copy - you'll be the engine that brings engaged, committed staff to our Charity.
We can only tell you so much in a job ad, so please read the full job description and person spec before applying - you'll get a much rounder picture of the role!
LOCATION AND TRANSPORT: You’ll be based mainly in our Hatfield offices but with regular travel to Herts, Beds & Bucks. We’re happy to support home-working for two days per week, perhaps three. You need access to your own vehicle with business insurance (usually a cheap add-on from your insurer).
HOURS: You’ll work 37.5 days per week Monday to Friday. We can consider 30 hours per week (across at least four days) if you would like to work part-time.
ABOUT YOU: We're open-minded about sector, so you may come from a private, public, retail, corporate etc background. What we do need is:
- A passion for making things happen and stories of successes to prove it.
- Evidence of solid business-partnering experience in recruitment, workforce planning and talent management (this could be a generalist HR role but we are open-minded).
- The ability to work on lots of things at once and keep all the plates spinning!
- Strong writing and technical skills, including proficient use of Excel, plus excellent English writing and drafting skills.
- Data protection and basic employment law knowledge (relating to good recruitment practice, e.g. avoiding unlawful discrimination).
- Commitment to equality, equity, diversity, inclusion and belonging in all aspects of resourcing.
Your supporting statement must show how far you meet the Person Specification (which is in the job description). You may be stronger in some areas than others - that's OK, but please let us know where your strengths and development areas lie.
We are Disability Confident Committed. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you want to discuss any adjustments to enable you to participate in the application or selection process, please let us know.
Strictly no agencies.
You may also have experience in the following: Talent Acquisition Partner, Recruitment Consultant, Rec Con, Recruitment Administrator, Recruitment Assistant, Resourcer, Recruiter, HR Assistant, In House Recruiter, Recruitment Manager, Talent Manager, Internal Recruiter, Coordinator, CIPD, Resourcing Manager, Human Resources, HR, In House Recruiter, Recruitment Officer, Recruitment Specialist, Recruitment Advisor, Recruitment Coordinator, Recruitment Admin
We're delighted to be supporting NSPCC, an incredible organisation with the mission to end cruelty to children in the UK. Leading on the recruitment of their next Senior Marketing Business Partner position, we're excited to speak to skilled marketing professionals from within and outside of the charity sector who can support the development, delivery and optimisation of the paid marketing strategy across a variety of campaigns. You'll work collaboratively with stakeholder and partner teams to reach and engage priority audiences.
Senior Marketing Business Partner
Contract: Interim one year contract
Location: This can be home based anywhere in the UK or a hybrid role with one day per week in the London office
Salary: £32,203 - £36,595 per annum plus either £500 home working allowance, or £3,666 London based allowance depending on contract
Closing date for applications: ASAP
In order to carry out its charitable work and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively with the maximum possible impact, relevance and emotional resonance to engage all key audiences including supporters, professionals, service users, volunteers and the public across a variety of offline and online channels (paid, owned and earned).
This is a fantastic opportunity to join the NSPCC's talented Marketing and Planning to reach and engage priority audiences by delivering best in class marketing, encouraging them to do, give or learn. Core responsibilities within the role will include:
- Collaborate with stakeholder teams to deliver to strategic objectives by planning, delivering and reporting to best in class marketing solutions.
- Help teams to navigate the Marketing and Planning and Brand and Content departments and find the right expertise at each stage of the campaign.
- Leverage data and insight to feed into campaign planning, briefing and development.
- Project manage campaign work with internal and external stakeholders in delivering, optimising and reporting on campaigns in line with agreed key performance indicators, service level agreements and objectives.
- Lead on the delivery of engaging content for the NSPCC website and other marketing assets for our key audiences that is consistent with brand and style guidelines and accessible for online readers.
- Be flexible in supporting and responding to changing priorities as the remit of Marketing and Planning department evolves.
This is such a fantastic opportunity for someone with the following skills and experience:
- The ability to translate marketing strategies and propositions into best-in-class marketing, engagement, acquisition and fundraising messages
- Highly skilled in understanding marketing principles and practices, with a commitment to continuous learning and development.
- Able to plan, execute and track an omnichannel marketing strategy to secure and improve market position in a competitive, mature market.
- Strong project management and stakeholder skills
- Strong creative judgement and ability to articulate and deliver feedback.
- Effective interpersonal skills to work well as part of a team, give support to and recognise expertise in others.
- Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear, confident and persuasive way for a range of audiences.
- Proven ability of demonstrating initiative and creativity to come up with new ideas and achieve desired outcomes.
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors and patrons, such as Sir John Major and Marsha De Cordova MP.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
JOB DESCRIPTION AND PERSON SPECIFICATION
The Individual Giving Manager (Retention) will work within the Public Fundraising Team and play a key part in growing and sustaining income from our individual giving audiences of cash donors and regular giving supporters. You will work closely with the Deputy Director of Fundraising, Individual Giving Manager (Acquisition), Supporter Care Officer and Database Manager and will be responsible for the development, project management and delivery of the supporter retention, renewal and stewardship program. This is a great role for someone with existing individual giving fundraising experience, who would like the opportunity to use analysis and insights to develop and shape retention and stewardship activity, with the drive to deliver a program which aspires be best in class.
Responsible to
Deputy Director of Fundraising
Direct reports
Potential scope for line management responsibilities in future.
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£37,000 to £40,000 depending on experience, based on permanent and full-time (35 hours per week).
Location
Aldgate E1 and hybrid working. Two days in the office and external meetings and events as required.
Role Responsibilities:
This role plays a key part in driving income growth and sustainability in our Individual Giving programme.
Your priorities will include:
· Driving the strategic and operational planning of Individual Giving to deliver strong income growth and return of investment (ROI), ensuring agreed targets and KPIs are achieved in relation to retention and conversion of existing donors.
· Devising and delivering the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and operational plans.
Strategy, planning and delivery:
· Develop and manage donor retention and upgrade for cash donors and regular givers across all channels to increase our supporter base, maximising ROI.
· Devise and deliver the overall Individual Giving retention and stewardship budget to maximise opportunities for growth, preparing robust annual income and expenditure budgets and ops plans, reforecasting these on a quarterly basis and engaging with month end processes.
· Lead the delivery of an impactful stewardship programme, which includes managing the supporter newsletter to optimise donor retention and development across all supporters, delivering exceptional donor experience; oversee timely responses to donors.
· Optimise data and data capture opportunities to help us better understand our supporters, inform strategy and ultimately deliver insight to help drive retention and lifetime value.
· Provide timely high-quality reporting with robust analysis and recommendations to improve performance – utilising your Individual Giving expertise and sector benchmarks.
· Adopt a test and learn mentality to strategic planning, developing new activities to provide the charity with a balanced portfolio of offers for new/existing donors.
· Direct and manage external suppliers to execute the Individual Giving retention programme to meet agreed budgets, timelines and KPIs.
· Support with the selection and appointment process for new external suppliers, effectively managing relationships to ensure the highest quality service.
· Ensure tools and processes are in place to effectively deliver objectives in collaboration with teams across the organisation.
Collaboration
· Identify opportunities to maximise value from our supporter base and seek opportunities to work with colleagues to facilitate cross-selling of relevant initiatives to engage donors, including mid-value, major gifts and legacies for example.
· Work collaboratively across the charity to develop exciting and relevant content across all Individual Giving activity, including the supporter newsletter, working with colleagues to identify where content could be applied to other communications and marketing channels.
· Keep abreast of new trends, tactics and competitor activity within the sector, disseminating new learnings and information throughout the team.
· Ensure that communications are compliant with all relevant bodies including HMRC, Gambling Commission, Fundraising Regulator, ICO, Charity Commission and ASA.
· Support other areas of fundraising by attending events, exhibitions etc. as required by a small team with varied engagements.
Management
· Carry out effective management of the Supporter Care Officer, ensuring the effective deployment of all their responsibilities.
· Be accountable for the management and development of the CRM database to maximise efficiency, working with the Database Manager to resolve any irregularities.
· Work closely with the Database Manager to establish criteria for data selection and extraction as necessary.
· Work with the Database Manager and Supporter Care Officer to ensure all donations are processed swiftly and accurately, Gift Aid income is maximised, and all declarations are collected and accurately recorded for submission to the Finance team.
Other
· Become fully conversant with the aims and objectives of the organisation.
· Keep up to date with developments in the sector and key new initiatives in our field.
· To always work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
· Undertake other duties as may be reasonably required on either a short or long-term basis.
Person specification:
Skills, knowledge & experience
Essential skills, knowledge and experience:
· Successful track record of developing and managing a successful, cause-led Individual Giving retention and stewardship programme, with proven technical ability across channels including print, telemarketing and digital.
· Strong experience of analysing and interpreting data, reporting and using data driven insights to inform decision making.
· Strong experience of developing and implementing successful supporter journeys with thorough understanding of donor motivation.
· Track record of meeting or exceeding targets.
· Proven ability to think and act strategically, with strong planning and evaluation skills.
· Experience of managing, motivating and developing a team.
· Experience of managing agencies and negotiating strong commercial agreements.
· Sound experience of appraising new ideas and activities and making decisions of what, how and when to test as appropriate.
· Demonstrable experience of effective financial management, including, creating, presenting and interrogating business cases managing and reforecasting budgets, providing financial narrative, reconciling results.
· Highly proficient in identifying, creating and editing fundraising content.
· Excellent interpersonal, communication (written and oral) and influencing skills, with natural aptitude for collaboration and cross working.
· Strong project management and analytical skills.
· Positive, results-driven individual with a confident ‘can do’ attitude and an ability to work to tight deadlines.
· Highly IT literate – proficient/advanced level in Excel and Raiser’s Edge.
· Thorough knowledge of fundraising regulations and GDPR.
· Demonstrable passion for, and commitment to, the vision, mission and values of Fight for Sight/Vision Foundation.
· Demonstrable passion and advocacy for the needs and motivations of our supporters.
Desirable skills, knowledge & experience
· Minimum of two years’ experience within a fundraising team.
· Previous knowledge or fundraising experience with a medical research charity.
· Professional fundraising, marketing or direct marketing qualification.
Personal qualities
· An understanding of and commitment to the sight loss community.
· Strong communication skills and presentation style.
· Evidence of financial fluency.
· Flexibility and a practical, can-do attitude.
· Highly motivated and able to juggle a varied workload.
· Personable, with excellent listening skills.
· Excellent accuracy and attention to detail.
· Growth mindset.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Insight Analyst
Salary: £32,000 - £38,000 (dependent upon experience)
Location: Hammersmith
Hours: 35 Hours per week (with some working from home)
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Data Insights Analyst will ensure that Advance is able to accurately measure the effectiveness and impact of Advance’s programming and communicate and report on this effectively to both internal stakeholders – including managers and Trustees – and external stakeholders like commissioners and funders. This will involve developing, implementing, maintaining, and reviewing systems and processes to measure impact and meet stakeholders’ changing needs; training and supporting staff in these systems; preparing and writing reports; championing best practice around monitoring and evaluation; and supporting management as required. This is a role that is focused on handling large data sets and translating the data into a narrative that amplifies the voices of the women we support. Data is essential to the work that we do and you will lead from the front in driving a culture of quality data capture and use
About You:
To be successful in this role:
You will bring good understanding of the Theory of Change (ToC) approach, logical frameworks, MEL plan development and other key MEL approaches/methodologies, including both quantitative and qualitative, and ideally including participatory methodologies. You will have sound knowledge and experience to interpret, analyse and document results from charity Programmes in writing through a variety of publications, including donor reports and guidelines/toolkits in a clear and succinct manner. You will have experience of working with highly sensitive data, and excellent and proven analytical skills working with both quantitative and qualitative data, including advanced skills on excel, and case management systems. Bringing a successful track record of building and maintaining relationships with stakeholders and managers, plus developing networks and partnerships.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 28 April 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Talent Acquisition Officer
Salary: £26,000 - £32,000
Location: Hammersmith
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The role is pivotal to the design and implementation of the HR Operating Model and the successful candidate will focus on delivering a first-class candidate pre-employment experience. You will ensure an excellent direct recruitment service to all stakeholders, at the same time providing an excellent candidate experience to anyone who applies for a role.
Exceptional people are intrinsic to the work of Advance, and as we work towards our vision, the need to introduce talent and ensure vacancies are filled quickly and effectively will only become greater. The role holder will contribute as part the HR team working collaboratively to support effective hiring across multiple functions. You will be the go-to contact and champion for safer recruitment and engagement initiatives, and oversee the full recruitment lifecycle.
About You:
To be successful as the Talent Acquisition Officer, you will be an experienced professional with a proven track record, ideally within both the private sector and the charity or not for profit sector.
You will bring a high level of motivation, skill and ambition to actively source the best talent and simultaneously manage multiple cases/roles. Whilst collaboratively working with stakeholders you will proficiently share your knowledge surrounding employment legislation, bring your excellent interpersonal and communication skills and actively and efficiently work closely with the Talent Acquisition Manager
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 21 April 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Join our team as Head of Member Acquisition and Engagement, helping us to support teachers, champion great teaching and raise the status of the profession by helping us continue to grow our membership and retain existing members. In this exciting new role, you will identify, develop, promote and evaluate programmes and initiatives to attract and retain members.
Job Title: Head of Member Acquisition and Engagement
Reports To: Associate Director: Partnerships
Salary: £40,000- £44,000 FTE (pro-rata based on hours) depending on experience
Contract: Part-time, permanent. We are open to discussing flexible working options.
Hours: 21 hours per week (0.6 FTE).
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Office. We have a central London office and this role does require some office attendance to support the membership function. While this role is considered as office-based, we are happy to discuss hybrid-working options.
Start date: 1st July 2024, subject to any notice period.
Deadline: Applications will close on 7th May 2024. A task and competency based interview will take place over two rounds. First round interviews to take place on 13th and 14th May 2024. Second round interviews to take place on 21st and 22nd May 2024.
Application: Please apply by uploading your CV and cover letter. Please use our guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher accreditation
- teacher CPD
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches nearly 50,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown which have since been cited in educational reports and academic papers; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2022 we celebrated the graduation of over 246 teachers from our Chartered Teacher and Chartered Teacher (Leadership) pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered programmes and providing meaningful professional learning opportunities for the teaching profession. This role will support us to deliver an excellent service to our members and those engaged with our CPD pathways, publications and research activity.
Requirements
We are looking to recruit a Head of Member Acquisition and Engagement on a part-time contract. This is an exciting new role that will play a key part in our continued growth and will make a real impact on the teaching profession; we are looking for someone who believes in our mission and the work we do.
Working closely with the Deputy Chief Executive, Associate Director: Partnerships and the Marketing and Communications Manager, the Head of Member Acquisition and Engagement will take a lead on activity related to attracting and retaining our individual teacher members, including developing, rolling out and evaluating recruitment and retention programmes, initiatives and campaigns for current and prospective members. The successful candidate will be confident using data to inform decision-making and monitor progress towards membership growth targets and have the ability to work well independently and within a team.
Reasons why this role could be great for you:
- You will have the opportunity to drive membership growth through new programmes, initiatives and campaign, informed by data
- You will work collaboratively with many of the team across the charity, including as a member of our senior management team
- You will help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward.
Main area of work
The majority of your time will be spent developing, implementing and evaluating strategies to secure individual membership growth, including through retaining current members and attracting new members.
The role is ideal for someone who enjoys building relationships externally and working with a range of colleagues across the organisation. You’ll be an expert on our products and services, and you’ll use our CRM system and other data sources to understand membership trends, challenges and opportunities.
You will ensure the Chartered College of Teaching is responsive to the needs of the sector, making sure that we understand our members and ensuring that every member gets maximum value from engagement with our products and services.
Additional areas of work
- Working closely with the Marketing and Communications Manager, planning recruitment campaigns and strategising content and resources for membership initiatives
- With the Associate Director: Partnerships, ensuring join-up between group membership sales and individual member sales
- Promoting and representing the Chartered College to potential members at events
- Working with the Membership Manager to ensure a seamless experience for members from their first interaction with us
- Recording, presenting, formatting and analysing data in a variety of ways to report to colleagues and stakeholders, including against KPIs.
- Performing other activities as and when required to support the wider team to achieve the charity’s goals.
Alongside your main areas of work, you will also participate in meetings and be encouraged to participate in CPD learning activities and training to maintain and develop your knowledge and skills.
You don’t need to have expertise in absolutely all areas, but we’re looking for someone who is motivated by our vision and truly passionate about membership growth and supporting teachers. Systems you would be using include Salesforce, DotDigital, Google Workspace, Zoom, Submittable and Slack.
Experience and skills:
- Experience in a sales or business development role (essential), with experience of membership or subscription sales highly desirable
- Experience working in the education sector (highly desirable)
- Experience of developing, delivering and evaluating sales initiatives and campaigns (essential)
- Strong Excel and data analysis skills (essential)
- Experience of Salesforce or other CRM systems (essential)
- Excellent written and oral communication skills (desirable)
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
- Mental health and wellbeing: access to health and wellbeing advice and health cash plan
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
If you require any adjustments in order to proceed with an application please make a request,
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO). You can also download the application pack here.
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK
We are an employer committed to the safeguarding of children and young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Homebased/Nationwide
Contract Type: Permanent
Hours: Full Time, 35 Hours Per Week
Salary: £47,736 to £50,388 per annum
Would you like to be the part of the driving force behind one of the UK’s most cherished traditions, the Royal British Legion’s Poppy Appeal?
Skilled at customer / supporter journeys? Experienced at driving recruitment / acquisition campaigns?
c52,000 people volunteered for the Poppy Appeal last year. It’s the largest UK charity appeal (c£50 million), and a treasured moment in society each November where people are given the opportunity to remember. Volunteers are the lifeblood of the appeal, without them there would be no poppies out on the streets and supermarkets.
This role will:
- Strategically manage and deliver the volunteer experience, maximising engagement and minimising attrition through a best-in-class volunteer journey
- Drive recruitment campaigns to find more volunteers, ensuring full national coverage
- Find easier ways for people to give time, developing audience led propositions that work to engage more people from diverse backgrounds
Your experience of acquisition and engagement strategies has the ability to transform the appeal. Join our ambitious, forward thinking team, with a passion for the poppy and growing and nurturing our incredibly committed volunteers.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Here, innovation meets tradition as you lead the charge in transforming how we recruit and retain volunteers. You'll be the engineer of change, designing strategies that not only attract but empower our volunteers, ensuring their journey is as rewarding as the cause they serve. Collaborating with a team driven by purpose, you'll leverage cutting-edge data analytics to fine-tune our approaches, maximising engagement and fundraising impact.
Beyond the numbers lies the main part of our mission – recognition and appreciation. As the torchbearer of gratitude, you'll champion initiatives that celebrate the selflessness of our volunteers, promoting a culture where every effort is cherished. Overseeing of support systems, orchestrating the care that nurtures our volunteers, ensuring they feel valued every step of the way.
In this role, you're not just a manager – you're a steward of remembrance, entrusted with the legacy of honoring those who've sacrificed for our nation. Your canvas expands beyond strategy to encompass the very essence of resilience and unity, as you collaborate with stakeholders to shape the future of remembrance. If you're driven by purpose, fueled by passion, and ready to leave a lasting imprint on the fabric of history, join us in our mission of resilience and remembrance.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 21st April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as poss
The client requests no contact from agencies or media sales.
About the role:
Do you want to play a key role developing and delivering partnerships to support Peer Power Youth’s mission, which is “to enhance the lives of young people dealing with trauma and work with them to create positive change in services for others”? The young people we connect with at Peer Power Youth are at the heart of all we do, and we are looking for someone who shares our vision, passion and commitment to see a world where ALL young people can achieve their dreams and live their best life.
Experience – Proven track record of either corporate partnerships/CSR or major donor/philanthropy fundraising, or both. If you are a specialist at income generation in one area and would like to develop skills and experience in the other area, please do apply. You will be supported with training, mentoring and specialist contractor support to support your development.
You may be in a charity fundraiser role already, or from a different sector with transferable experience of business development or partnerships.
You will have autonomy in your role in a supportive and flexible environment, as well as having a collaborative team working with you, including the lead Co-CEO for income generation, youth engagement team managers, the Head of Communications & Marketing, a fundraising contractor (trusts and foundations) and two experienced lead Trustees for income generation and communications. See role description, person specification and application pack for more information.
Peer Power Youth has a successful track record of securing income from Trusts and Foundations and earned income through training sales, contracts and consultancy, which has enabled us to achieve individual impact for young people and tangible system change impact for thousands more children and young people.
Now is a great time to join Peer Power Youth. Last year we refreshed our brand and messaging, and we’ve started some of the groundwork needed to develop our Corporate and Major Donor income streams. We have great impact stories to share around the individual impact we have had, and the real tangible system change that has happened in youth mental health, social care and justice systems as a result of our work, that will go on to positively impact many thousands more young people! There is so much to engage potential corporate partners and donors with.
The successful candidate will have excellent commercial awareness, strong communication and inter-personal skills and a demonstrable track record in achieving income targets. A natural at developing and sustaining trusted relationships, you are excited by developing our approach, generating new brand and corporate partnerships, with creative ideas that link to our charity mission and brand.
Benefits & Culture Package
- Wellbeing and Team focussed culture, with events, socials and ‘away days’ in work time
- Diverse and Inclusive Workplace with Shared Decision Making processes eg policies, strategy, new projects and events etc
- London Fivefields office ‘perks’ – social offer across building, lunch and learns, free fruit, breakfast bar, hot drinks, etc
- A working environment that enables flexible working arrangements (hours, days, location), providing the needs of the organisation are met, including:
- A 35 hour working week (at full time) / Condensed hours/reduced working week / Hybrid working offer for relevant roles
- A generous holiday entitlement of: 25 days holiday + bank holidays + 3 discretionary days between Christmas and New Year + 2 personal days for well-being (at FTE)
- Opportunities for career progression including sabbatical leave, individual training budgets, e-learning platform, structured talent progression, reflective supervision, and appraisal.
- Generous and flexible maternity, paternity and shared leave arrangements.
- Employee Assistance Programme (counselling, advice, legal line etc)
- An 8% pension with NEST (3% employer contribution and 5% employee contribution).
Flexibility, Travel and Workspace - We know that both flexibility, relationship development and the time to really understand our work and impact is vitally important in this role. You will need to travel around London and South East for partnership meetings, team meetings and events to build relationships to generate income and support for the charity. We support a flexible approach to the times you work and where from, providing the needs of the role are met.
You can either base yourself from your home (ideally London/South east or nearby due to the nature of the role) or from our lovely new office at Fivefields, right by Victoria station or from a workspace in Worthing or Brighton.
Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community, especially those who are underrepresented in charities. We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as differently abled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join Crisis as we push forward to implement our new Supporter CRM, utilising Dynamics 365. You’ll help shape the technical solutions that support our Fundraising and Engagement, helping to meet the growing demands of an ambitious organisation determined to end homelessness.
Hours: 35 hours per week (compressed hours available in line with Crisis’ Flexible Working Policy)
Location: London office (working from home in line with Crisis’ Hybrid Working Policy, there would be an expectation for you to be in the office one day per week)
About the role
As Supporter CRM Product Owner, you will play a key role in ensuring that the needs of teams across Fundraising, Policy & Social Change, and Commerce & Enterprise are addressed as part of the ongoing CRM Development. We have created this role as we’re part way through implementing Dynamics 365 as our new Supporter CRM and are looking for someone to put their stamp on the governance mechanisms that support change, the way in which we training and onboard new users, and how we manage the testing process in advance of rolling out to all relevant teams.
About you
To be successful in this role you will have experience of CRM Product Ownership with a thorough understanding of the software development lifecycle. Equally adept working with technical and non-technical colleagues, your exceptional communication and organisation skills will be used to bring colleagues together with a focus on delivering value at the early possible stage.
You will have experience in establishing new governance processes and ideally a solid foundation in agile ways of working in a user-centred development framework. As the second Product Owner in the Business Systems team, you’ll be a crucial cog in establishing Product Ownership as a discipline in a Systems context.
You may have experience in, Product Ownership, Agile Project management, Software development, CRM management
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
-
Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 21 April 2024 (at 23:59)
Interviews will be held on W/C 29 April 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.