Business And Hr Manager Jobs in Bristol, City Of Bristol
Who we are?
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary:
Working for the Head of National Business Development, the Business Development Manager will be responsible for securing income-generating corporate partnerships to drive forward engagement across the whole Speakers for Schools proposition.
This role is the engine of growth for the charity: sourcing, engaging, and developing partnerships with employers across the UK. These partnerships will provide opportunities for high-need young people across the UK to access our programmatic interventions while delivering income to support the financial sustainability and growth of the charity.
This crucial role will demand close collaboration and working across all directorates to develop and deliver compelling and successful bids and proposals to potential partners.
This role offers a starting salary of £31362, rising to £33948 after a years successful service.
Key Duties / Responsibilities
Strategic Purpose:
- Developing outreach strategies to secure corporate partnerships in support of the Charity’s aims and goals.
- Meeting income generation targets as determined by the Head of Business Development.
- Responsible for developing and agreeing programmatic design for corporate partners in collaboration with programme and delivery teams.
Engagement:
- Working closely with delivery teams to ensure smooth transition for employer account management.
- Working closely with programme and delivery teams to ensure new partnerships are deliverable.
- Flexibility and a willingness to work innovatively to help with any tasks the team might require support for.
Delivery:
- Holding expertise in how Speakers for Schools programmes and interventions enable and enhance corporate CSR talent pipeline and social mobility.
- Reporting on activity to Head of Business Development.
- Confidently discussing Speakers for Schools and our goals, aims via email communication, virtual meetings, and telephone.
- Represent and work to our values as, fostering a culture of positivity, support, respect, and inclusivity, while taking personal responsibility for their attitude, performance, and development
- Ensure that best practice in safeguarding is enshrined in all activity.
- Ensuring consistent and accurate updating of CRM and ensuring proper data management.
- Adherence to data compliance, standards, guidelines and best practices to ensure our data integrity and consistency.
- Other duties as required, as identified by the Head of Business Development.
Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
Education / Experience / Knowledge
- Experience of business development with a variety of stakeholders and owning, managing and delivering an ambitious commercial target.
- Previous experience working with HR/Recruitment/CSR/Engagement teams is advantageous
- Confident liaising with and managing relationships with stakeholders from all levels
- An understanding of the UK Education System and a familiarity with careers provision within UK schools and colleges would be an advantage
- Sociable and confident, experience of building and maintaining relationships with multiple stakeholders
- Confident in delivering presentations and networking/representing the charity at external events
- Proven capability of working through high volumes of work and delivering on targets across varying objectives within delivery
- Experience planning structured programmes that align with both employer and charity objectives
- Experience in working with technology and data management.
- Proficient use of the Salesforce CRM, to track relationships and ensure proper data management
- Clear and concise communicator, capable of producing written content to a professional quality
- Excels at organising their workload and enjoy driving work forward independently
Speakers for Schools Values:
PASSION:
We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.
AGILITY:
We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.
INTEGRITY:
We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.
COLLABORATION:
We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.
DIVERSITY:
We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.
Diversity at our core
Speakers for schools is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination.
The client requests no contact from agencies or media sales.
The purpose of the role is to create an income stream for the charity by developing partnerships and sponsorship opportunities with corporate and other organisations. This is a new role, adding to our existing Employer Services team.
Key Responsibilities:
Employer Services
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Identify new partnership and sponsorship opportunities across a range of sectors and types of organisation to fund Working Families current and new activities
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Research and develop a pipeline of sponsors and partners to expand the types of funding streams available to support our work
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Target partners who share our values and vision
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Prepare and deliver compelling and evidence-based pitches, presentations, and proposals
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Deliver against income targets and KPIs
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Develop strong long-term relationships with sponsors and partners
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Ensure all outputs are delivered effectively and on time. Identify opportunities to communicate partnership and sponsorship impacts
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Grow and maintain knowledge of the marketplace and competitors and opportunities for sponsorship and partnerships
Other
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Comply with, and fully participate in, all Working Families policies and processes
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Represent Working Families externally
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Support and participate in fundraising activities for Working Families
Contribute to the wider Working Families team, undertaking any other reasonable duties as directed
Person specification:
Essential
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At least 5 years’ experience working with businesses/organisations
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A proven track record of success in generating income from sponsorships and corporate partnerships
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Passionate about excellent client service with proactive, customer-centric attitude
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Ability to cope with conflicting demands and prioritise tasks to meet strict KPIs
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Commercially aware with good business acumen and financial awareness
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Engaging and succinct writing skills, excellent oral communication, interpersonal skills
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Ability to create compelling proposals, presentations, and pitches
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Proven experience of establishing rapport, credibility, and collaborative relationships with corporate sponsors, partners, and stakeholders
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Success in working independently and as part of a team
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Commitment to Working Families Objectives and Values (Collaborative, Practical, Inclusive, Driven)
- Good understanding of HR, equality, diversity, and inclusion issues
Desirable
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Experience of using a CRM
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Ability to pitch and present services and/or products to generate sales
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Experience working in the charity or not-for-profit sector
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Unique Voice is a nationally accredited social enterprise working frontline in schools and communities across Bristol, South Gloucestershire and the South West. We deliver creative programmes using the Arts as a medium to make a positive and long-lasting social impact.
Our Business Manager, as part of the Seinor Leadership Team, would provide support with day to day financial management, maintain policy and ensure compliance, maintain a safer recruitment process and ensure excellent communication with the core creative and administrative teams.
Unique Voice is looking to recruit an experienced Business Manager with great communication skills and an understanding and passion to oversee the administrative processes and legal responsibilities to support our creative team in delivering high quality programmes and services throughout the year. The successful candidate will be part of the core Senior Leadership Team, reporting to the Company Directors and should demonstrate excellent communication skills and the ability to adapt and implement new processes based on changing company needs and outputs.
Key Responsibilities
- Financial: Monitoring of income and expenditure. Day to day management of financial issues and accounting systems; preparation of management accounts; budget setting and administration for individual projects; assistance with funding applications
- Policy: Review and maintain policy documents to ensure compliance with audit requirements and ensure these are reflected in our working practices and across all site locations. Creation of new policies as required. Take an integral role in preparation for and engagement with external auditors
- HR: Undertake HR processes including setting up and maintaining recruitment files, safer recruitment checks, recruitment advertising/interviews, induction, review/appraisal and development of staff; payroll & staff leave co-ordination
- Maintain routine office & business admin including renewals of insurance and subscriptions; health & safety procedures
- Ensure excellent communication with core creative and administrative teams, directors and freelance staff
- Review and proofread reports, evaluations and service documents
- Prepare and distribute service contracts and ensure agreed terms are disseminated to relevant parties
Qualifications and Experience
Essential:
- Preparation of detailed budgets to improve the cost efficiency of the business
- Managerial experience in a service delivery role and the ability to work with the senior management team to ensure an effective company strategy
- Capability to achieve a recognised management qualification commensurate with NVQ Level 4
- Experience of working with accountancy software packages for day to day use and production of financial reporting
- Knowledge of GDPR, Risk Assessment & H & S requirements
Desirable:
- Preferred experience within an educational setting or an understanding of the legal and moral responsibilities surrounding the provision of services to young people
- Understanding of generating income through funded/grant application process
- Understanding of policy regulation; compliance and quality monitoring processes
The client requests no contact from agencies or media sales.
Role Title: Business Development Manager
Reports to: Regional Director (North)
Direct Reports: n/a
Location: Various
Role Purpose:
This role requires a driven and passionate individual to immerse themselves in their region promoting the amazing outcomes that the Kooth services deliver. This position plays an essential part in Kooth’s growth strategy for our child and adult services platforms.
Key Responsibilities:
- Promote the work of our Kooth services for Children, Young People and Adults by developing new sales opportunities for growth and expansion across the region as well as taking an active role in the renewal and uplift activities, including supporting high quality tender opportunities.
- Using existing relationships and understanding to inform and support the discussions; meeting or exceeding quarterly and annual sales targets.
- Build a broad strategic network of stakeholders across the region, NHS, local authorities, GPs, VCSE, Service User groups and other organisations through meetings, events and conferences.
- Work closely with ICS leads to develop high performing and sustainable relationships.
- Ensure that Salesforce is maintained with contacts, leads, opportunities and activities and be able to analyse data to advance conversations with commissioners and stakeholders.
- Use data skills and working with Strategic Commercial Manager (SCM) to create compelling narrative underpinned with high-quality business cases for commissioners that secure new logo service contracts and support renewals.
- Support contract negotiation, on boarding and service mobilisation with successful handover to Customer Success Managers (CSMs).
- Work as a key member of the B2G commercial team, actively contributing to new campaigns to drive forward new sales and promoting Kooth’s services at forums and presenting at regional events.
- Read, understand and influence mental health strategy reports, CYP & Adult plans, developments in the field of young people/adults and mental health and having a clear grasp of the agenda driving our customers/commissioners. Then feeding back to the Head of Business Development, senior management team and locality managers ensuring what is delivered is effective, relevant and innovative.
- Undertake any requests made by the Senior Kooth Leadership Team that are relevant to the post.
Skills/ Knowledge/ Behaviours:
Skills:
- Ability to meet sales and renewals targets and evidence of working in a team to develop and implement business growth strategies and campaigns
- Ability to positively manage client relationships within a complex matrix stakeholder environment
- Ability to work collaboratively within own, and other regional Business Development and Customer Success teams as well as internal departments to ensure information and work flow is optimised
- Ability to network, liaise and hold senior level relationships with the most important partner agencies either statutory, independent and charitable organisations together with ICS lead
- Ability to develop and deliver customer success presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts
- Ability to forecast, report and record effectively and accurately in a consistent and timely way using SalesForce
- Work in a way that engages positively with issues of diversity and difference.
- Strong skill set in Microsoft
Requirements:
- A track record of building and maintaining effective and complex client and stakeholder relationships
- Proven experience of working with public sector commissioners to successfully identify and nurture new sales opportunities, turning them into service contracts, working with customer success teams to retain and grow these contracts
- Proven experience negotiating with NHS & Local Authority commissioners and gaining stakeholder consensus that have led to significant contracts
- Proven experience of working in partnership with commissioners and providers to successfully redesign services and develop new solutions
- Knowledge and understanding of health and social inequalities and the impact this can have on children, young people and adult’s mental health
- Knowledge and understanding of the changing in commissioning landscape and the impact on mental health and social care services
Benefits:
- Salary (FTE): £43,000-£48,000 (+OTE 40%)
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. Please inform our Human Resources team if you require any reasonable adjustments to ensure your equal participation in our recruitment process.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
We conduct DBS checks for all positions to ensure a secure work environment, especially for roles involving working directly with vulnerable individuals or sensitive data. If successful , we'll request your consent for this standard procedure, maintaining confidentiality and compliance with regulations. For inquiries, contact our Human Res
The client requests no contact from agencies or media sales.
Your role will be to provide administrative support across a range of business support functions, including finance, HR and IT. Line managed by the Finance and Systems Manager you will also work closely with the HR Manager.
The role will be based in our Resources, System and Culture Team and provide an efficient administration service supporting business processes and staff globally.
Location: Office based from our office in Frome, Somerset or remote working
Contract: Full-time, permanent (though we are open to considering applications from those who want to work on a part-time or job-share basis)
As an organisation that works with disability activists in Africa and Asia we are clear that lived experience of disability is hugely important to our mission. Priority for this role will be given to disabled people. We want to see you at your best and so please let us know if there are any adjustments at all that we can make to the recruitment process to ensure that it works for you.
Key Responsibilities
Finance
- Receive invoices and enter into purchase ledger for authorisation process
- Set up bank payments to suppliers and international transfers to Country offices
- Liaise with suppliers regarding payments/details and with budget holders regarding authorisation
- Process staff cash and credit card expenses
- Maintain all supporting documents for any transactions posted onto QuickBooks
- Process donations arriving in post
- Other finance administration tasks as necessary
Human Resources Administration
- Online HR system (People HR) administration
- Using templates prepare standard HR paperwork such as contracts and salary change letters
- Monitor completion of HR processes
- Recruitment administration
- New joiner administration
- With guidance from the HR Manager making minor amendments to HR policy and process documents and ensuring they are uploaded to SharePoint
- Arranging HR related meetings and notetaking
- Training administration
- Other HR administration tasks as necessary
IT
- Help manage the SharePoint environment as a primary administrator
- Assist in the development of SharePoint and Microsoft Teams to meet the needs of the organisation, and to ensure that it is fully accessible and inclusive
- Managing permissions within SharePoint
- Manage and maintain our corporate IT licenses
- Weekly maintenance of above with emails for new joiners and leavers and distribution groups
- Manage the IT hardware needs for the RSC Team, also ensure the physical assets are recorded and reconciled
- Other IT administration tasks as necessary
Person specification
- Significant experience of business administration.
- Experience of basic book-keeping using Quickbooks or similar finance software.
- Experience of HR or IT administration would be an advantage but not essential as training will be given.
- Proficient with using Microsoft 365 including SharePoint (or transferable skills in similar packages).
- Ability to multitask and prioritise across a wide-ranging role
- Strong written and verbal communication skills in English
- Good numeracy and organisational skills
- Ability to liaise effectively with suppliers, donors and staff as required
- Ability to work effectively with colleagues across cultural differences
- Commitment to the Social Model of Disability and a rights-based approach to development.
Please see the attached job description or visit our website for more information and to apply.
The client requests no contact from agencies or media sales.
Community Fundraising Manager
The Mencap Community and Events Team has an exciting opportunity for a dynamic, motivated and passionate fundraiser, dedicated to raising as much funds as possible to help make the UK the best place to live for people with a learning disability to join our team as Senior Community Fundraising Manager covering England and Wales.
Covering the England and Wales the Community Fundraising Manager will be responsible for managing various income streams across the Community portfolio working closely with the wider team.
Within this role, you will achieve agreed fundraising targets through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, associations, local corporates and schools whilst maximising the current portfolio of Mencap owned products. You will research, identify and develop new community fundraising opportunities, areas of potential support and build a robust pipeline for restricted grants and corporate partners.
The role is home based. There will be travel around the areas that the role covers.
This position is a permanent, full-time role to work 37.5 hours per week, Monday – Friday. The nature of community fundraising is that there will be evening and weekend work, for which time off in lieu will be given.
Key skills and requirements (essential):
· The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information
· The ability to research, assess and initiate new opportunities within the context of an overall plan
· Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give their very best
· Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately
· Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents
· Excellent verbal communication skills, to be able to deliver presentations and give local media interviews
· Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals
· IT literate – use of word-processing, spreadsheets PowerPoint and databases
· Experience of working in community fundraising and delivering or exceeding income targets
Everyone wants a purposeful job - to do something really meaningful. Everything we do at Mencap keeps the people we support at the centre of what we do. With us, it’s never ‘just a job’. In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website. At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Benefits
Why join Mencap?
· 24 days annual leave plus bank holidays + a variety of benefits including pension and holiday buying options.
· Ongoing training and development opportunities to enhance your skills.
· A supportive and inclusive work environment where your contributions are valued.
Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.
Mencap vision is for the UK to be the best place in the world for people with learning disabilities. If you're ready to embark on a rewarding career that truly makes a difference, apply now!
About Mencap
At Mencap we work in partnership with people with a learning disability. We do this by providing high quality, flexible services that support people, including young adults, to live as independently as possible in their own homes and in the community.
Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist.
You’ll make new friends and feel inspired to reach your potential. We will ask a lot of you - but you’ll get back so much more. With us, it is never ‘just a job’.
In return for your hard work and passion, we can give you real meaning and purpose in your work.
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and
motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have have forty three centres and extension projects across England and Scotland, with
ambitious plans to scale-up our provision further over the coming years.
We are looking for a high-calibre candidate to take on the role of Regional Operations Manager for our centres in South West England, currently Bristol, Weston-super-Mare and Oxford on a 12 month fixed-term maternity cover contract. As a Regional Operations Manager you will line manage the Centre Leaders in your region to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
Contract
Full-time, fixed term until April 2025
Start date
As soon as possible, to be agreed directly with the candidate.
Working hours
Mon and Thurs: 09:30-18:00 Tues, Weds, Fri: 09:00-17:30
Opportunity to work from home one day a week
Salary
£38,000 per annum (with pay review increase for 2024/2025 academic year)
Location
At one of IntoUniversity’s four current centres in the South West England cluster (Bristol East, Bristol South, Weston-super-Mare or Oxford) Regular travel to centres in the region required.
Annual leave
33 days (inc bank & public holidays) + additional 2 closure days in December and 1 in July + additional length of service entitlement (one day per year of service, up to 5 days)
Staff benefits
- Employee Assistance Programme
- Life Assurance
- Staff in FOCUS – rewards, competitions and prizes across the year
- Interest-free new starter loans of up to £1,000
- Year round ‘early finish’ Fridays at 4.30pm
- Summer working hours
- Cycle to Work Scheme
- Corporate eyecare scheme
- Employer pension contributions of 6%
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
HR Co-ordinator - Change Management
Reference: MAR20243482
Location: Flexible in UK
Salary: £25,723.00 - £27,614.00 Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Contract: 15 months
Hours: Part Time, 22.5 hours per week
We are looking for apart-time HR Co-ordinator - Change Management to assist the HR Manager in providing timely and appropriate advice and written guidance to line managers, maintaining accurate employee records, through a period of organisational change.
This is a wonderful opportunity to join a great team saving nature and inspiring people in the UK’s largest conservation charity. The workforce around us plays a key role in achieving our mission and we are looking for someone who shares a passion for nature and people.
We're looking for a candidate who embodies the following qualities:
- Passionate: About advancing the people agenda.
- Inquisitive: A natural curiosity to explore and understand.
- Bold: Willing to contribute innovative ideas.
- Positive and Personable: Fosters a collaborative and enjoyable work environment.
- Comfortable Challenging the Status Quo: Strives for continuous improvement and challenges conventional thinking.
Key result areas and responsibilities:
- Maintaining accurate spreadsheet(s) to support wider HR team reviewing any changes.
- Assist the HR Manager to provide support and advice to line managers. This will include creating/reviewing/amending guidance documents in line with RSPB policies and procedures.
- Work with the wider HR team to share information and ensure all records are up to date.
- Filing documents electronically.
Essential skills, knowledge and experience:
- Ability to undertake assigned tasks in a timely manner and to an acceptable standard.
- Initiative and judgement to resolve basic problems independently.
- Basic planning, organising and prioritising.
- Attention to detail.
- Worked within an HR team.
- Advanced level of Excel, able to compare and merge data from one spreadsheet to another.
- Use of Microsoft 365 suite including Word and Teams.
Desirable skills, knowledge and experience:
- Supporting an organisation through change
- Use of SharePoint.
Additional Information:
- This is a fixed-term role for 15 months, part-time for 22.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
- You will be home based but may be dual located if you live near one of our offices.
- As an employer we are committed to flexible working and supporting a work life balance.
Closing date: 23:59, Tuesday 9th April 2024
We are looking to conduct interviews for this position as soon as a candidate presents themselves, so please do not delay in applying.
Please note that we are actively recruiting for this vacancy, and reserve the right to close once sufficient applications have been received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
COMPASS PROJECT - MANAGER
Chrysalis Group are offering an exciting opportunity to an experienced individual to join the Group Support Services team as a manager for the Compass Project.
We are looking for a manager that is passionate about helping people in recovery and has their own personal experience to draw from.
The Compass Project is a Bristol Social Enterprise founded in April 2012 set up for and informed by people in Recovery from Addiction and its related Mental Health and Social Consequences, and managed by a team of skilled professionals and trained mentors. Its main focus is to help others recovering from addiction and mental health issues, so they can receive the support, skills and direction to enable them to feel, empowered, and be confident enough that they have the necessary skills to move into mainstream society and live lives that are free from the harmful consequences of Addiction, living freely, happily, autonomously and independently.
Compass supports the teaching of skills such as IT, English, CV Building, Driving, Retail Sales & Management, Recycling, Gardening, Property Maintenance, Furniture Restoration, Handy Man Services, Managing Donations, Stock Management, Customer Service, Time & Attitude & Behaviour Management, Self-Management, Conflict Management, Relational Confidence, Building Supportfull and Enabling Relationships. We also provide tailored One to One support, Peer-Support, Support Groups, Peer Led Community Activities, Counselling and or Psychotherapy, Psycho-educational Workshops, including Non-Mandatory Spiritual Workshops from a Catholic/Christian perspective open to all whether from other faiths or from non-believers or agnostics, (the only requirement is respect for others and an open mind). We also provide as part of our wider support network within the Group, Structured Supported Accommodation for those who are in or seek Recovery from within an Abstinence Based Perspective.
The ideal candidate will have a passion for helping others as well as a track record of :
- Working as part of a multi-disciplinary team to deliver objectives and income targets through excellent customer service and be able to instil your passion and abilities in your team.
- Have excellent communication skills when dealing with team members, other group employees and other stakeholder.
- Managing safeguarding for service users, staff and volunteers including monitoring any going through recovery.
- Planning and delivering inclusive community engagement, enabling our identified communities to contribute to, promote and share the project’s vision.
- Experience of working with a wide range of people with an equally wide range of needs as well as an awareness of, and sensitivity to, addiction, recovery, mental health, addiction related offenders, those with a disability, and social inclusion issues.
- Excellent and high-level organisational skills with the ability to prioritise workloads to meet deadlines without compromising business deliverables.
Key responsibilities:
- Work collaboratively, pragmatically and enthusiastically with group senior management to ensure outcomes are met and delivered in line with the Group business plan
- Maximise income by ensuring a great retail offer, excellent customer service and communication, supporting services offered, efficient stock rotation, collection and delivery schedules, active grant applications and good use of financial data.
- Address where necessary and seek further support where required in addressing any concerns or contraventions to our Code of Conduct and provide regular inductions, re-inductions and appraisals using a reward and recognition system.
- Plan and deliver inclusive community engagement and activities, enabling our identified communities to contribute to, promote and share the project’s vision.
- Build and maintain relationships and networks with our partners, collaborators and identified communities.
- Effectively communicate with team members, other group employees and other stakeholders including undertaking internal and external reporting requirements for trustees, funders, and project partners.
- Contribute to the collaborative nature of project delivery, supporting team members, sharing learning and co-developing the work programme.
- Publicise and promote our services and shop, e.g. social media, creating presentations, giving talks and preparing documents.
- Be able to work flexibly to meet the needs of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
As Fundraising and Campaigns Marketing Manager in the Marketing & Communications team, you will drive Ben’s fundraising and commercial services with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for communications delivered both digitally and physically (this can include content on our website, social channels, email and printed materials) to support the delivery of Ben’s overall strategy.
Principal Accountabilities:
- Managing the day-to-day marketing of fundraising/income campaigns using a test-and-learn approach across a range of new and existing channels and products
- Managing campaigns and projects from planning to delivery and evaluation, ensuring they are delivered on time and on budget
- Assisting with the ongoing monitoring and optimisation of fundraising campaigns and products
- Researching competitor campaigns, market trends, new tools and platforms
Planning and organising
- Create and execute Fundraising and Marketing plans to promote Ben’s services, events and campaigns against budgets and with clear ROIs, in line with longer-term org strategy
- Work across the range of fundraising and commercial products and services, to ensure pricing, positioning and promotional activities are aligned for maximum impact
- Support to look after brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, Ben Ball, Ben Training etc.)
- Plan, create and develop high-quality content which is tailored to audience personas, which they will find engaging and meets strategic objectives
- Utilise various channels, including social media, website, email marketing and traditional media, to reach the target audience effectively
- Support to develop a programme of regular content. Maintaining and updating Ben wide calendars as appropriate
- Work with colleagues to develop new products and update existing products that are relevant for our audiences that are channel and brand appropriate
- Manage the design, production and distribution of marketing collateral (digital and print), making sure it is consistent with our messaging, tone of voice and is audience appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Support online advertising (social, retargeting and PPC)
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
Experience required:
(E = Essential/D = Desired):
- Significant marketing and fundraising experience and responsibility within a non-profit environment (minimum 2 years) (E)
- Experience of creating and delivering an annual programme of marketing (E) and fundraising activity (D)
- Experience of working in the automotive industry either in a campaign or hands on capacity (D)
- Experience of delivering strong ROI on fundraising campaigns (E)
- Confident communicator at all levels of the organisation, with the ability to work collaboratively across different areas of the organisation as required (E)
- Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects (E)
- Understanding and interpreting data (D)
- Experience of traditional and online marketing with an excellent understanding of the digital landscape (E)
- Writing, creating and producing content in multiple formats for various audiences and touch points (E)
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation (E)
- Understanding and application of brand guidelines (E)
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications (D)
- Social media channels, analytics and scheduling software e.g. Sprout Social (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification and/or digital marketing qualification (D)
- Understanding of the principles of customer journey planning and stewardship (E)
- Knowledge of regulatory environment for fundraising including data protection, Gift Aid and fundraising codes of practice and regulation (E)
- High level of computer literacy (MS Office)
- Experience of using CRM (Salesforce) and CMS (Umbraco) systems (D)
- Project management/collaborative working tools (E)
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques (E)
- Understanding of how data describes audiences and how this impacts the development and evaluation of content (E)
- Strong attention to detail (E)
- Using a test and learn approach to increase engagement (D)
The client requests no contact from agencies or media sales.
Engagement Manager
12 Month Contract
Job Ref: V495
Hours: 35 hours
Salary: 25,000
Start date: ASAP
Location: Homebased locally to Newport
Closing date: 1st April 2024
Interview date and Location: W/c 15th April, Microsoft Teams
Volunteering Matters
Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.
We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.
We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
Skills Share Newport
Our new Skills Share Newport project aims to build community connections bringing together groups of people to share their skills through volunteering; whether that’s cooking, mending bicycles, or getting to grips with technology. The project will operate across Newport and will be led by the needs, wants and interests of the local communities – bringing together young people and older people to build skills, make meaningful connections across generations and reduce feelings of isolation that can exist regardless of age.
Key Duties
- Recruit, interview, induct, train and support volunteers.
- Work closely with communities and local stakeholders to identify areas of need, community strengths and gaps, and plan a programme of events accordingly.
- Carry out risk assessments for volunteer activity and make regular reviews, including safeguarding arrangements.
- Work productively with other project colleagues to ensure that the project has fluidity and consistency across Newport.
- Ensure monitoring evidence and impact data is collected to measure progress against agreed outcomes.
- Provide administrative support for the project where required, processing volunteer expenses and maintaining databases.
- Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement.
- Maintain effective relationships with stakeholders and project partners on a day-to-day level.
- Prepare reports to the Project Manager, based on agreed outputs and targets.
- Play an active role in identifying and developing new business.
- Contribute to joint working and teamwork across Volunteering Matters.
Experience/Skills and attributes:
1. Experience of working with communities.
2. Experience of managing and working with volunteers, and the ability to motivate and engage them.
3. Experience of working in partnership with other agencies.
4. Excellent written and verbal communication skills.
5. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines.
6. Ability to assess risk and carrying out risk assessments.
7. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.
8. Understanding of and commitment to equality, diversity, and inclusion.
9. Understanding of and commitment to Data Protection and confidentiality.
10. Willingness to do occasional weekend or evening work if the project requires it.
Desirables:
Ability to speak Welsh or a willingness to learn.
Qualifications:
Relevant experience and values alignment is more important for this role than specific qualifications. This role does require Enhanced DBS clearance.
Location
This role is homebased and will involve extensive travel across Newport. The postholders will require good internet access to enable remote working, and a suitable home office space. IT equipment and infrastructure will be supplied.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.
To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are a family run business and a market leader in securing high-quality, long-term donors for our charities, providing an excellent return on investment which allows them to carry out their life saving work.
Zen are currently seeking to expand into a number of new cities in the UK and are looking for driven, ethical and organised leaders and managers to help us enable even more incredible work to be delivered by our partners.
We offer outstanding working conditions to our fundraisers, they are all directly employed, paid the Real Living Wage or more and have the opportunity to earn daily bonuses. Furthermore, we offer 4-day working weeks to any fundraiser that would rather have a better work/life balance.
If you have at least six month’s experience leading a face-to-face fundraising or direct sales team and are ready to take the next step in your career, we would love to hear from you.
We have various opportunities and are keen to speak with any leaders with experience in private site (shopping centre etc), door-to-door or street sales.
You will have the opportunity to work with various charities, both UK based and those involved in overseas development and conservation. Some of our campaigns are regular giving and others are lottery campaigns.
As a Manager of a Zen team, you will be responsible for:
- The compliance and ethical practice of your teams
- The organisation and logistics of your teams
- The motivation and morale of your teams
- Staff retention and development
- Achieving quality and quantity goals
Reporting directly to the National Fundraising Manager, Zen will ensure that you are supported to develop and grow within the role. We have a highly experienced, devoted and caring team of managers and office staff, covering various roles such as client account management, compliance, HR, welcome calling, training, and administration. Zen will ensure that you are warmly welcomed and quickly feel part of the family. You will always know where to turn with a query and you will be given clear expectations and goals for the development of yourself, your career and your team.
We offer:
- Excellent salary and bonus structure focused on a very achievable level of quality performance.
- An incredibly experienced management team
- A dedication to support, growth, and development
- The opportunity to take real ownership of your teams and regions
- The opportunity to share your thoughts, ideas and experience and have the support to bring these to fruition
If you have the experience outlined above and would like to find out more about what Zen do, how we do it and how we could help further your career please send us your CV and we will schedule a meeting with the CEO and Director.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About The Role(s)
We currenlty have two venue coordinator roles on offer - Working with the Estates team, the Venue Coordinator (The Station lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Station and the Venue Coordinator (The Courts lead) will be responsible for the day-to-day operations of the Bridewell site with lead responsibility for The Courts.
They will ensure that Creative Youth Network’s venues run efficiently, are accessible and welcoming and remain a destination of choice for young people. These roles will work alongside each other, and work in a way as to provide cover for each other.
The Courts - An enterprise centre to help young people set up their own creative businesses and develop their opportunities. A place where there are no barriers to their future, where the only things that count are their abilities and talents.
Thanks to the The National Lottery Heritage Fund and Bristol City Council we are developing detailed business and architectural plans to reimagine and redevelop this historic city landmark as a place that will complement Bristol’s renowned and growing creative industries sector.
The Station - is Bristol's Central Youth Hub. We are open to all young people and offer a place to relax, get advice and support, and explore your interests and talents. The Station is a supportive and creative environment where you can express yourself freely. And for any problem, no matter how big or small, we're here to help.
Some of the top youth organisations in the South West are here under the same roof, giving you a wide choice of services and things to do
About Us
Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 10 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.
The Benefits
• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service
Next Steps
Full Job Description(s) and an Application Form are available below. To apply please visit our website and select your preferred role from the list.
In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead.
This role is subject to a satisfactory enhanced DBS check.
Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Head of Finance
The Landscape Institute are delighted to be advertising the role of Head of Finance.
To fill this position, we are looking for a Head of Finance professional who can help build a positive, supportive work culture that aligns with our strategy. Reporting directly to the CEO, the Head of Finance is fundamental to our success as a membership organisation and charity.
This is a critical position within the senior leadership team and will operate at a strategic and operational level, taking overall responsibility for the financial management, financial risk management, procurement and compliance functions. The post holder will be a qualified accountant who is responsible for the development of financial strategy, long term financial forecast, management accounts, reports, organisational performance and framework as part of a dynamic senior leadership team. The role requires an individual capable of thinking strategically and being hands-on.
To fill this position, we are looking for a highly knowledgeable individual who has significant previous experience operating within a charity and membership organisation.
To be successful you will have
- A qualification in accountancy (CIMA, ACCA, ACA, CIPFA) and an active member of a professional body/network.
- Extensive experience of providing financial leadership and oversight in organisations.
- Demonstrable experience of leading change, building organisational capability, and driving performance and inclusion, in a people positive manner.
- Experience of leading and co-ordinating organisation-wide business plans, monitoring and evaluating performance in line with financial resources.
- Strong knowledge of charity governance and company law and regulatory bodies returns relating to charity and company finances.
- Knowledge of financial regulations, including statutory accounting, budgeting, forecasting management reporting and cash management.
- Ability to successfully interact with the Board and other key stakeholders and lead presentations to the Board and sub committees on financial matters.
- Recent experience of producing annual consolidated statutory accounts, in compliance with FRS102 and supporting external and internal audits
If you have the skills, energy, and passion to join us on this exciting journey, we would love to hear from you.nance.
The client requests no contact from agencies or media sales.