Job Title: Relationship Manager 

Hours:  35 per week

Salary: £32,160 per annum

Type of Employment: Permanent 

Department and Location: Relationship Fundraising, Home based, Nationwide with regular travel

Line Manager:  Senior Area Relationship Manager  

Direct Reports: None 

Cancer is different for young people. Our vision is a world where cancer doesn’t stop young people from living their lives – and our job in making that vision a reality is to improve the experience, survival, and recovery of every young person with cancer in the UK.  
 
Teenage Cancer Trust leads the way in specialist support for young people with cancer in the UK and across the globe. We’re driven by what young people with cancer need and are the UK’s leading charity dedicated solely to the treatment, care, and support of young people with cancer.    
 
Are you an experienced fundraiser who can demonstrate growing and developing income across community fundraising?  This role could be for you. 

We’re looking to grow our hugely talented and successful Community Team, with the right Relationship Manager to join us in realising our strategy of Putting Young People First.  This role does not sit in a specific region (it is a UK wide role), and you will work collaboratively across the Community Team.  The role covers all aspects of community fundraising, giving you the opportunity to share skills with the team, and work in partnership with the wider organisation to maximise opportunities to ensure a coordinated approach. You will need to deliver and grow sustainable income in line with budget targets and the wider Community Team fundraising vision.  

• Experience of working in a fast-changing environment, able to demonstrate flexibility, adaptability and be able to self-manage and self-motivate. 
• Resilient, with a growth mindset, and with strong decision-making and problem-solving skills. 
• Experience of supporting the delivery and reporting of income budgets in excess of £250k per annum. 
• In depth knowledge and a significant track record of new business income generation across community and corporate fundraising, demonstrating entrepreneurial spirit, spotting the gold, and agility.
• A significant track record of high value account management to drive value and retention. 
• Experience of proactively building high value relationships in the community, managing complex & sensitive relationships, and managing volunteers at all levels.
• Excellent written and verbal communication skills, able to develop compelling cases for support as well as engage, persuade and inform a variety of different audiences. 
   
  If this sounds like you, we would love to hear from you.

The Community Team at Teenage Cancer Trust works in a collaborative way across the UK and uses the term ‘Community Hub Team’ to demonstrate this. The Hub way of working was developed during lockdown to maximise opportunities across the UK regardless of fundraiser or supporter location - this new role embraces the Hub ethos and does not have a regional budget. 

MAIN PURPOSE OF THE JOB  

• To ensure that the Community Hub Team generates income across the key income streams of community DIY fundraising, corporate fundraising and volunteer group fundraising, personally delivering and driving income to achieve an agreed income target.
• Using your experience, skills, and talents, identify and secure opportunities that develop long-term, high-value relationships; working across the fundraising directorate and wider charity to ensure a supporter first ethos.
• To research, identify and secure corporate new business opportunities which develop into long term high value relationships using robust planning.
• Work across the UK as part of the Community Hub Team and wider charity, sharing knowledge and supporting projects and activities to drive income and increase supporter engagement.
• As a Teenage Cancer Trust Ambassador, develop and share compelling cases of support to generate supporter engagement and income.
• Once a new supporter is engaged, your role will be to cultivate, uplift supporter value, steward accordingly and retain through the delivery of brilliant supporter care whilst of course being respectful of potential sensitivities.
• To work collaboratively across Community Hub Team by sharing skills, knowledge, and experience.

ROLE FOCUS 

RELATIONSHIP MANAGEMENT 

Community 

• To identify, develop, support and steward existing and potential high value relationships in the best interests of Teenage Cancer Trust. This will include sensitive patient linked relationships, senior community and business influencers and NHS contacts.
• Identifying, supporting, and thereafter retaining high-value supporters and opportunities over the longer term and building complex and high value networks that will enable this work. Where necessary utilising cross team working to maximise the supporter’s engagement with the charity.
• Provide advice, guidance and support to volunteers, individuals and groups carrying out DIY fundraising activities and challenge events, to uplift value and drive retention.
• Undertake detailed prospect research of stakeholders within the Community Hub Team using insight to prioritise and determine tactics to engage with supporters.
• Develop strong engagement plans and supporter journeys for identified prospects with senior stakeholders, decision makers and influencers in order to develop longer term pipelines of support.
• Work across the Community Hub Team – sharing knowledge, leading, and supporting projects and activities across the UK.
• Utilise local press, broadcast, and social media as a tool to promote volunteering, fundraising, recognise efforts and thanking your community and supporter base.
• Engage with relevant professional networks and membership bodies (e.g. Institute of Fundraising) and keep abreast of changes in the sector.
• Build and develop trusted relationships, when appropriate, with patients, their friends, and families to support fundraising, storytelling, and volunteering. Work sensitively and empathetically with this core audience group securing their long-term support and advocacy of the charity’s work.
• Ensure accurate and timely recording of all community activity in your area on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.

Corporate  

• Using your experience of Regional Corporate Fundraising you will build a robust pipeline of corporate support within your portfolio of supporters.
• In conjunction with the Regional Corporate Partnership Team, identify, research, qualify and cultivate corporate new business with a strong focus on long-term charity partnerships across the UK.
• Ensure that qualifying, due diligence and contracting with supporters is carried out effectively in order to protect the best interests of the charity.
• Account manage corporate partners, leading on the most complex by developing and delivering account management plans to optimise their fundraising activity, ensure longevity and maximise income raised across the UK.
• Ensure accurate and timely recording of all corporate activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.
• Work collaboratively with the Regional Corporate Partnerships and Community Hub Teams to support the development and delivery of high value, multi-site partnerships across the UK.

Volunteer Fundraising Groups & Volunteers 

• Identify, develop, and support networks of volunteers to deliver new income opportunities safely and legally.
• Research, build and support local fundraising groups and activities in line with the Community Hub Team Operational Plan.
• Identify UK wide volunteering opportunities to allow maximum ROI and support for the wider Community Hub Team.
• Ensure accurate and timely recording of all volunteering activity on CARE, maintaining and developing robust stewardship plans to maximise engagement of key supporters.

FINANCE AND PLANNING 

• Support with the generation of accurate monthly, quarterly and year end reports against a set of defined performance metrics.   Be accountable for developing and delivery of robust plans and pipelines, providing accurate income and activity forecasts against it.
• Proactively analyse internal and external data and insights, monitor activity trends, ensuring that opportunities are capitalised on and risks are mitigated to maintain a strong performance.
• Collaboratively working with the Projects Team, define data, process and system needs as they evolve to enable the development of Community Hub Team.
• Ensure effective administrative and financial processes are in place and ensure adherence to all internal policies and the fundraising code of practice.

INTERNAL RELATIONSHIPS  

• Seek opportunities to gain expertise/experience with colleagues in the Community Hub Team and wider charity.
• Use your experience to represent the Community Hub Team on specific and UK-Wide projects to improve overall performance.
• Work collaboratively with the Projects Team to ensure all projects you are involved with are systematic, developed in a timeline fashion and evaluated and underpin the Community Fundraising Strategy.
• Build collaborative working relationships within the fundraising directorate and wider charity, embracing a culture and principle of ‘one team, one target, one purpose’.
• With a supporter first focus, support and promote cross-team working to ensure all income opportunities are maximised.
• In collaboration with the Services and Funded Staff Teams across the UK to communicate brand and presence of the importance of fundraising to the charity.
• To enhance our brand and supporter engagement work collaboratively with MARCOMMS identifying and maximising opportunities across the UK.

OTHER DUTIES 

• To represent Teenage Cancer Trust externally at events, meetings and in the media.
• On occasion you may be required to provide cover for colleagues.
• To work with the wider Community Hub Team and Fundraising Directorate to champion initiatives and campaigns as needed for the delivery of the overall Fundraising Strategy.
• Undertake any other duties that are commensurate with the post as requested by your line manager.
• Carry out the duties of post in accordance with the Trust’s policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
• Work flexibility, able to prioritise workload and work as part of a team.
• Due to the regular travel associated with the role, a car will be required.

DISCLOSURE AND BARRING CHECKS 

• This role is subject to a Basic Disclosure check. 

KEY RELATIONSHIPS 

• Internal – Projects Team, EDI, Services, Fundraising Standards & Operations, Volunteering, Mass Participation, Music & Special Events, Innovation & NPD, Individual Giving, Corporate, Trusts, Philanthropy, Finance and Marketing and Communications.
• External – Supporters, Patient Families, Funded Staff, Volunteers, Fundraising Groups, Corporate Partners and suppliers.

Person Specification 

Essential Criteria. 

Experience   

• Proven experience of setting, managing, and delivering income budgets in excess of £250k per annum.
• Experience of driving and delivering income growth across community income streams
• A strong track record of new business income generation and account management. 
• Significant experience in relationship management. 
• Planning and delivering the highest quality supporter care and communications.  
• Managing complex and sensitive relationships. 
• Significant experience of proactively building high value relationships within the community and delivering long term value for the organisation.
• Working with volunteers at all levels.
• Demonstrable experience of developing account management plans to drive value and retention.  
• Proven ability to assess, manage and mitigate risk in all areas.  
• Proven ability to work to very tight deadlines in a dynamic and flexible environment  
• Use of a supporter/client database.  

Knowledge  

• A good understanding of the fundraising landscape in the UK.
• Strong understanding of how to develop a network of high value support across all income streams.
• Prospecting and business development techniques.   
• A creative and entrepreneurial flair. 
• A good knowledge of marketing and communication techniques.  
• An understanding of and interest in the issues affecting teenagers and young adults with cancer.  

Skills  

• Excellent written and communication skills with the power to persuade motivate and inspire whilst also delivering clear, concise messages.  
• Ability to develop compelling cases for support and communicate them in a variety of ways, particularly digitally and virtually.  
• Financially literate.   
• IT literate - the candidate must be confident using a computer and be experienced in using Microsoft Office software.
• Able to plan and present fundraising activities in a timely, relevant, and creative way.  
• Excellent interpersonal, negotiation and assertiveness skills.  
• Strong decision making and problem-solving skills.   
• Strong team worker and motivator of self and others.   
• Able to share skills with colleagues.  
• Able to plan and manage projects and activities to tight deadlines.

Personal Qualities  

• Team player who will support, inspire, and encourage collaboration amongst colleagues, but is also happy to work autonomously in a remote setting across the UK.
• Articulate and persuasive individual with gravitas and influence dealing at all levels.
• Approachable with a positive attitude, calm under pressure.
• An entrepreneurial, creative, proactive, strategic thinker who constantly seeks new sources of income.
• Empathetic.
• Willingness to travel.

Values  

• Commitment to the values, philosophy and ethos of Teenage Cancer Trust.

Preferred Criteria  

Experience  

• Working remotely as part of a geographically dispersed community Hub Team covering the whole of the UK across all income streams.
• Use of CARE database. 

Knowledge  

• Charity Law and procedures of the UK.

Applications to be received by:    Midday on 12/07/22

First stage interviews:                  18/07/22

Second stage interviews:              22/07/22

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith. 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please refer to our privacy policy please contact HR.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, Please contact HR.

We are looking for a self-motivated and passionate person to design and implement our philanthropy programme. This is an exciting new role for someone to prospect, manage and develop opportunities with new supporters and impact the charity's ambitious five-year strategy. You will:

• Identify and manage a portfolio of prospects to ensure effective cultivation and stewardship of donors and prospects for new sources of funding.  
• Recruit and implement a Solving Kids’ Cancer Development Board made up of volunteer leaders dedicated to raising the charity’s profile.
• Develop and implement a legacy strategy for the charity.
• Play a vital role in the delivery of the Fundraising and Communications Strategy by maximising income and raising awareness, and the charity’s strategic priorities.

For more information on the role and what we do, read the attached Job Pack.

What we offer

• 32 days holiday, bank holidays included
• 5% employer pension scheme contribution
• Access to 24/7 confidential helplines for counselling and legal and tax advice
• Wellbeing check-ins with manager and optional Wellbeing Action Plan
• Participation in staff surveys for the opportunity to anonymously feedback experiences
• Regular opportunities to meet in person as departments and the full team
• Training opportunities – we care about our staff and volunteers and encourage opportunities for professional development
• A child-centred charity with a passionate and dedicated team

Applying to join our team

If you would like to apply please complete and submit an Application Form highlighting your suitability for the position in the Supporting Statement. Please do not send a CV or Cover Letter. If you would like an informal conversation with Anne, Head of Fundraising & Comms, prior to applying to this role, you can email her directly - her details are in the job pack.

We would also ask you to complete and return the attached diversity monitoring form. The information contained in the questionnaire will be treated as confidential and will be used by us to monitor and drive our work towards diversity and inclusion commitments.

We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

If there are any adjustments that would help you to engage with the recruitment process, please let us know.

As a safeguarding charity whose work and practice is underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance and best safeguarding practices. All of our roles require a basic criminal record check.

Interviewing

Interviews will take place w/c 18 July July via Microsoft Teams.

If you need any additional help with the interview stage, please let us know what you need.

Shortlisted candidates will meet a panel comprising Anne Denman - Head of Fundraising and Communications, Anna Austin - Relationship Manager, and Gail Jackson - Chief Executive Officer.

Job Summary

Gaddum is seeking a passionate and committed leader with a thorough awareness and background in children and/or youth services in voluntary settings. The post holder will ensure people who need support can access it, when they need it. Qualified in Social Work, Youth Work or other relevant community, health and social care, the post holder will have a demonstrable history of delivering or overseeing community programmes to children and/or young people in diverse populations.

The Services Manager for Children & Young People will be responsible for the operational development and day-to-day management of our passionate and dedicated colleagues across the following areas:

Line Management

Line management of client facing colleagues, students and administration in the below Service areas.

Client Services

1. Rochdale, Stockport and Salford Palliative Care Services: This specialist service supports the families of children with a life limiting or a life threatening illness. Our service is also offered after a child has passed away. Gaddum’s trained staff are able to work with parents, siblings and carers.

2. Manchester & Salford Child Bereavement Services: Gaddum Child & Family Bereavement Services provide needs-led therapeutic services for Manchester and Salford children and families, as they begin to explore their unique process of adjustment following bereavement.

Job Purpose.

To provide managerial leadership to a group of vital services that engage with Children & Young People at critical times in their lives. To operationally manage and develop these delegated services in line with the developing needs of the community, and ensure high standards and value for money to get the most out of every client contact.

To use local, regional and national intelligence to further enhance the support services for Children & Young People. Work closely with the Services Manager for Adults in implementing and working to agreed Standard Operating Procedures (SOPS), holding teams accountable to them.

For further information see the Job Description and Person Specification

Overview

Child’s i Foundation is a Ugandan based social impact organisation with an international reputation for advocating child rights and creating community based alternatives to orphanages. A small non-profit with a big impact, we work with governments, national partners and our worldwide network of supporters to highlight the harm and cost of orphanages in Uganda and globally. We’re helping to reimagine the whole child protection and care system, repurpose orphanages and rebuild services at the heart of communities that are designed to strengthen and support birth, foster and adoptive families. Because every child needs a loving family, we are Child's i.

Background

We are looking for a fully qualified accountant with experience/knowledge of international development accounting. This role will provide effective financial management to our teams in Uganda and the UK.

This is a home-based role in in the UK, with occasional meetings with the UK team, and potentially an annual trip to Uganda, to strengthen the accounting & financial management systems and ongoing monitoring. 

You will have overall responsibility for the financial management and financial stability in the UK. You will also provide support to, and work closely with, the finance team in Uganda, to ensure effective financial management at the group level.

You will ensure there is strong financial management accounting and budgeting systems in the UK and Uganda, ensuring effective management of our cash and reserves, and ensuring the organisation is running in a sustainable and efficient manner.

Role and responsibilities 

Management Accounting & Budgeting

• Manage month-end processes in the UK, including posting journals, P&L review, balance sheet reconciliations, and producing UK Management Accounts 

• Review and interrogate Ugandan monthly management accounts and provide feedback & support to the Uganda finance team.

• Produce consolidated monthly management accounts, including variance reports, rolling cash-flows and reserves forecasts.

• Prepare quarterly board packs including key UK, Uganda and group financial information, including forecasts and scenario planning as appropriate.

• Supervise and oversee the UK Payroll and ensure HMRC compliance.

• Prepare the UK budget, oversee preparation of the Ugandan annual budget, and prepare annual consolidated budgets.

Statutory Accounting

• Prepare the annual accounts, including consolidated accounts.

• Prepare for the annual audit, including liaising with auditors and overseeing the implementation of audit recommendations.

• Ensure accounts and relevant returns are filed with Companies House and the Charity Commission each year.

Project Accounting 

• Work with the Programmes & Fundraising teams in the UK and Uganda on preparing budgets for grant proposals and costing activities.

• Support the organisation to ensure full cost recovery.

• Review financial reports for donors prepared by the Uganda Team, ensuring accuracy & completeness of submitted financial reports.

• Ensure compliance with donor rules & requirements with respect to finance.

Cash & Reserves Management

• Actively manage cash flow to ensure adequate cash levels are maintained throughout the year, including cash flow forecasting.

• Ensure strong Restricted & Unrestricted Fund management; track & forecast the movement on funds each month and take any follow up action as needed.

• Actively manage exchange rate risk, ensuring the charity minimises exchange rate losses and mitigates against the risks effectively.

Financial planning and operations 

• Work closely with the CEO, the team in the UK, Uganda, and board of trustees, to support the organisation’s objectives and strategic plans.

• Attend, and contribute to discussion at, quarterly meetings of the Board of Trustees and sub committees.

• Develop resource strategies that support organisational objectives and that align with current and future needs of Programmes and Fundraising teams.

• Review and strengthen the control environment of the UK and Uganda office, ensuring that all relevant policies and procedures are robust and that the organisation is meeting is regulatory, compliance and reporting requirements.

• Monitor and investigate any financial performance issues in Uganda and recommend appropriate remedial action. 

• Assist the team in Uganda to develop financial management capacity.

• Any other responsibilities as required from time to time by the CEO.

Person specification skills and experience required 

• Qualified finance professional (ACA, ACCA, CIMA), desirably with international development knowledge/experience. 

• Knowledge and experience of using QuickBooks or similar accounting system.

• Some experience in grant management and reporting.

• Experience of working with Restricted & Unrestricted funds and a good understanding of the challenges this can pose.

• UK charity experience, including charity SORP

• Some experience of developing and strengthening accounting and financial management systems, policies and processes.

• Able to present complex financial information to non-finance stakeholders in a clear and concise manner.

• Ability to build rapport with others from a range of backgrounds.

• Excellent written and spoken English, and ability to write concise reports for a variety of stakeholders and audiences.

• Resilient, flexible and able to thrive in a fast-paced environment.

• Able to work in a standalone capacity with regard to managing the finance function.

Additional Information

• At Child’s i Foundation we value diversity and we are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. The statements in the person specification are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

• Child’s i Foundation is an equal opportunities employer.

• This role is open to UK residents only.

• We will actively consider flexible working arrangements.

50% of the people that end up in prison either can’t read or struggle to. Whether it’s reading letters from loved ones, choosing what to eat from a menu, understanding job ads or filling in forms – reading is a vital life skill. At Shannon Trust, we enable prisoners to teach other prisoners how to read and improve their maths, so they’re better set up for a positive future. Come and join our team, and help us create a future where everyone can experience the positive impact of learning.

Our new Business Development Manager will take an insight-led approach to income generation, through applications to grant-making trusts and foundations, nurturing relationships using tailored communications and marketing tools and resources.

The post holder will also shape Shannon Trust’s contracting and tendering activities, as well as exploring novel methods of income generation to further our strategic objectives.

The key responsibilities of the role include leading and further developing our Trusts & Foundations fundraising strategy, ensuring the preparation of high quality and engaging funding applications, as well as building relationships with key funders. The role will also participate fully in our contracting and tendering activities, working with our operational teams to help prepare high quality and viable contract bids.

This job is home-based and applicants can be based anywhere in the UK. We offer a comprehensive, family-friendly range of benefits, including flexible working. This job is full-time (35 hours per week) but we would be happy to consider candidates wishing to work 28 hours per week (salary pro-rata).

We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions.

Job closing at 5pm on Thursday 30th June. Interviews will take place on 20th July (online). 

Together with your CV, please submit a covering letter which outlines your relevant skills and experience, and demonstrates how these match the person specification.

This is an exciting opportunity to join a thriving national charity, as part of our high-performing Central Region Business Development team. You will use a wide range of commercial and interpersonal skills to develop the way our services support children, young people and families.

As a Business Development Manager, the core area of your work will be working with teams of Barnardo's colleagues to produce compelling proposals to commissioners and partners. As such, you'll be able to demonstrate:

• Strong organisational skills
• Meticulous attention to detail
• The ability to elicit and articulate great ideas
• Strong written and spoken communication

You will need to be a good writer, communicating ideas effectively on paper with an ability to analyse large volumes of information to develop clear and compelling responses to tenders. It is critical that you can build strong relationships with internal and external stakeholders to support the development of proposals and service design.

You will manage all aspects of proposals and tenders, leading the development and delivery of bids, working to deadlines, ensuring that we present strong business cases and bids that underpin successful outcomes. In addition, there will be the opportunity to help us develop new services and innovations in priority growth areas, monitor market intelligence, assess commercial and contract risks and work alongside operational colleagues in Children's Services across the Central region.

Your project management skills may have been developed in any sector, and may need further development, but your commitment to the work we do will be demonstrated by your enthusiasm and ability to learn. In Business Development we are a supportive team, with stimulating and challenging work and extensive opportunities to learn and to help Barnardo's transform the lives of the UK's most vulnerable children.

When completing your application please refer to your skills, knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.

This full time role (36.25 hours) will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and/or from our Halesowen office or another 'hub' that's nearest to where you live. Some travel may be required.

If you would like to have an informal discussion about the role, please contact the service directly.

Barnardo's offers a hybrid working model covered under our `Work from Anywhere' Framework, therefore vacancies advertised with this as an opportunity are open for applicants to either work from home or any location within the UK, including Barnardo's Hub/Office that is a reasonable distance from your home address. 

Salary - £49,700 - £56,524 + up to £5,000 accountancy allowance

The Government Property Agency is changing the way the Civil Service works and is at the forefront of Government's transformation agenda; reshaping the relationship civil servants have with their place of work. The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda. To do this we are delivering a major change programme across the UK and consolidating our portfolio in order to save £1.4 Bn over 10 years.

Beyond the bricks and mortar, the GPA is about providing great workplaces for our people. Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices. The postholder can be based at any of the GPA locations with Finance presence outside London with offices in Birmingham, Leeds, Manchester, Newport, Norwich, Nottingham and Swindon.

The Finance Business Partner for Property will support the Head of Finance (Property) in ensuring that real estate transactions are properly accounted for and providing expert commercial advice to the Property Team. The role will require the individual to be the interface between the business and the finance team. The post holder will contribute to GPA developing a culture of strong financial management.

The responsibilities of the Finance Business Partner will include

Key Skills & Experience

For more information, please apply using the link, or contact Michael Swinburn or Jack White at our retained search agent, Robertson Bell.

My client is well-known international brand working globally in the fight against poverty. Due to a peak in their workflow, they are currently looking for a Finance Business Partner to support them through their busy budgeting period.

Key duties: 

• To manage the planning, budgeting and forecasting processes for your business unit.
• Review of monthly numbers with key budget holders, understanding variances and actioning as appropriate.
• Implement improved financial performance management processes, by pioneering a business partnering approach with budget holders.
• Provide insightful analysis to support the business with decision-making.

The successful candidate will hold a full professional accounting qualification. You do not need to have worked in the charity arena before, however a proven track record in business partnering and commitment to excellence are essential. This role requires someone who is technically able but also ambitious with strong communication skills.

This role will be home based and inside of IR35.

Working with a very high-profile national charity supporting people with a range of issues such as debt and housing. This is a fantastic opportunity to join an ambitious and innovative finance team.

Reporting to the Head of Financial Planning & Analysis you will have responsibility for several operational areas and will work closely with operational managers and directors to set budgets and monitor them throughout the year, providing decision making support. Some of the project areas will have restricted funding and therefore reporting will reflect that. You will also have the opportunity to get involved with department wide projects such as a systems upgrade.

You will also be responsible for managing 1/2 members of the team. You will be a qualified accountant and established experience of preparing management reports and acting as an effective business partner. You are likely to have worked in the charity sector and understand restricted funds.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Business Systems Manager

A brand-new and exciting opportunity has arisen for a Business Systems Manager with strong business system management experience to join an award winning, household name in the charity sector. This is an amazing chance for a Business Systems Manager with great passion for systems, such as CRM systems, to have a huge impact in a truly important industry!   

As the Business Systems Manager, you will have the opportunity to lead on the development of all business systems throughout the organisation, including upgrading their current CRM system (ThankQ). The Business Systems Manager would also be integral in carrying out reports using SQL in order to further the understanding of how data is utilised within the organisation.

The Business Systems Manager will benefit from a remote working environment, with office space in London.

Skills that are required for the Business Systems Manager are:  

• Strong knowledge of managing business systems (CRM Systems)
• Experience utilising SQL
• Strong communicational skills
• Strong stakeholder engagement skills

Business Systems Manager / Business Systems / CRM / SQL / Finance / HR

This is a fantastic opportunity for a Business Systems Manager with natural curiosity to not only learn and grow as a Business Systems Manager, but to also aid the organisation in further understanding their business systems!

Salary: £50,000 - £52,000 plus excellent benefits

Location: Remote (Office Space in London)

Apply now for immediate consideration regarding this fantastic opportunity!

Understanding Recruitment is acting as an employment agency for this vacancy.

Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We are a modern, innovative and progressive advice service that aims to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

We’re recruiting for a Business Support Manager who will provide robust complex support to operational managers, leadership team and trustee board. You will lead our Business /Advice Support Team, be responsible for Health and Safety, office/facilities management and offer functional support to the Finance and HR Teams. We are looking for a confident manager able to communicate with staff at a variety of levels, who has a proactive positive approach and demonstrable experience of leading a team and coordination of business support services.

The successful candidate will need to be able to think on their feet and have the ability to manage conflicting priorities, delegating where appropriate. This senior role will be fast paced and require you to work effectively and collaboratively across the organisation. Experience of working within a charity setting would be an advantage, but not essential.

We can offer you a supportive culture within a charity setting committed to social justice. Because our people always go the extra mile to help our clients, we reward them with an attractive remuneration package with excellent terms and conditions of employment including:

• Flexible 37.5 hour working week in a City Centre location
• Hybrid working (following successful probationary period)
• Pension & Cycle to Work Scheme
• Health Plan with integrated Employee Assistance Programme
• Generous annual leave entitlement starting at 25 days per year (in addition to bank holidays) and rising to a maximum of 30 days with long service.

Closing date for applications: 10am on Monday 11 July 2022

Interviews to be held: Friday 22 July 2022

We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds.

Finance Manager 

Home based, UK or Europe

This is a critical support function to the Finance, HR and Administration team. It is a multi-faceted role with responsibilities for accountancy, in particular the management of the annual audits and accounts. Be the point of contact for HR and Administration functions.  Working with our accounting firms, payroll firms in the respective countries, this role will lead on all of the audit processes for the UK, EU and Australian arms of the Foundation and will also provide support to the US and Hong Kong as and when necessary.

Finance:

• Lead on the format and messaging of the global accounts and global annual review and ensure that we provide an accurate and transparent report.
• Lead on the UK, German, Italian, Luxembourg and Australian audits and work with relevant stakeholders to ensure they are completed accurately and on time each year.  Point of contact between the finance team and external auditors to ensure queries are resolved throughout the audit process.
• Work with the gift processing teams, third party fulfilment houses and the Finance team to ensure all income and expense records are filed correctly to support annual audit processes and in line with charity/company regulations.
• Ensure accurate coding is in place across all financial systems.
• Monthly accountancy - perform or assist with the book-keeping for each market as required.
• Manage staff expenses including reimbursement.
• Point of contact for staff credit cards. Manage allocation and use.
• Manage global bank accounts.  Responsibility for keeping signatories, users and authorisers/directors up to date and in line with internal policies and when there are staff changes. Provide financial info to the Finance team as required. Oversee the set up of new accounts as required.
• Ensure day-to-day banking is carried out in line with our Customer Service Charter.
• Manage monthly transfers between bank accounts, supplier accounts and merchant providers for all markets in liaison with Finance team located at headquarters. Obtain required approvals and ensure operational balances are in place.
• Carry out finance related reconciliations such as expenditure reconciliation, bank reconciliation and payment platform reconciliation.
• Point of contact & account manager for payment platforms and merchant accounts, keeping information up to date etc.

HR and Administration:

• Recruitment and retention, including labour engagement for UK, German, Italy, Luxembourg and Australia.
• Work with our Global HR team to ensure Training and Development, performance maintenance, employee relations are well maintain.
• Coordinate / arrange the European staff salaries, and other markets as required.
• Oversee supplier accounts/services & contract management: Keep records up to date, manage payments, maintain online accounts eg, office facilities and insurances. Management of global PO Boxes and international postal services. Ensure they are renewed in time.
• Manage all subscription requirements for the Supporter Engagement team (IT, sector, compliance etc).
• Management of staff mobile phone contracts.
• Control and monitor purchasing costs, including office.
• Manage UK petty cash.
• Manage the global fixed asset registers. 
• Create and manage inventory of staff resources incl. IT equipment. 
• Assist the budget preparation.
• Assist with the creation of performance reports and other (ad hoc) reports as required.
• Provide support for financial, HR processes as required.
• Design and maintain filing systems.

Inter-department relations:

• Ensure that inter-department and inter-personal relationships are positive, cohesive, and contribute to the overall mission of AAF.
• Develop and maintain effective working relationships with management in regard to work procedures and employee relations.

Continuous Improvement and Misc.:

• Contribute to the on-going review, development and implementation of changes to improve the productivity and efficiency of AAF.
• Participate in staff training and performance and development appraisal process to assist in the achievement of AAF objectives and mission.
• Ensure procedure manuals are updated in line with changes.

Civitas Recruitment are proud to be working with a growing, innovative charity working with refugees and asylum seekers. Spearheaded by a dynamic and passionate CEO, the charity looks to assist with the cost of transport which often is a barrier to integration and mobility for those on very low income and means. The charity looks to alleviate this issue by matching refugees and asylum seekers with reconditioned, abandoned or donated, old bikes around the country. The charity is in its 10th year and is in the process of donating their 10,000th bike.

An opportunity exists for a talented Head of Finance to join the team. This is a senior management role working closely with the CEO to ensure that the charity has exciting growth plans whilst maintaining great governance. The Head of Finance will oversee reporting and look to ensure robust systems and policies are in place.

Who are we looking for?

Ideal candidates will be a fully qualified Accountant (ACC, ACA or CIMA) with previous experience of managing a small finance function. You will have experience of developing strategies as well as be comfortable with transactional work. You will be a comfortable communicator with experience of working with a SMT and board level colleagues as well as manage external stakeholders. Good knowledge of charity financial reporting as well as developing systems will be a key requirement. As this is a relatively small charity, we are seeking candidates who can work across all teams and be comfortable communicating with non-finance colleagues. In addition to the technical skills, we are seeking candidates with a passion for the charity sector.

Please apply immediately if you wish to join a great, fast-growing charity focused on a fantastic cause. For further information and full JD, please feel free to contact Syed at Civitas Recruitment.

We’re recruiting for three IS Business Analysts to help people with sight loss to lead the life they choose by gathering, analysing, documenting and validating the needs of business stakeholders, shaping IS solutions and acting as a voice of the business within IS developments. In this role the successful postholders will build a close understanding of operational requirements and work as part of a team capturing and defining system enhancement requirements between the business and IS across the agile development cycle.

This homebased role is worked around the core hours of 9am to 5pm, Monday to Friday (35 hours per week) with 26 days paid holiday (excluding bank holidays) a year.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details about this role, the Organisation and the recruitment process can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Diversity

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate profile

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Diploma in Computing (or with a significant computing element) and/or Professional IT qualification or equivalent experience.
• Experience in stakeholder management.
• Experienced in business analysis, including tools and techniques for information modelling, understanding business operations and customer needs.
• Familiar with the principles, processes and practices associated with internal consultancy in the IT environment.
• Knowledge of demand management to enable optimal resourcing of the project portfolio.
• Ability to work with a broad range of user experience and abilities.
• Able to establish relationships and maintaining contacts with people from a variety of backgrounds.
• Able to convey complex technical issues to users and management.

Desirable

• Knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc) and the IT applications and service processes used within Guide Dogs

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.