About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is looking for a Data Analyst to join the Research and Evaluation team and contribute to Crisis’ aim of ending homelessness.
About the role
This is an exciting opportunity to play a key role in supporting the Modern Day Slavery project to develop UK-wide data evidence and understanding of the links between female homelessness and modern slavery. The findings will be used to inform a model for the identification, support, recovery, accommodation and integration of women who have escaped modern slavery and who are homeless or precariously housed.
As a Data Analyst, you will work with project partners to identify and define metrics to improve understanding of the population of women with experience of homelessness and modern slavery in England, Wales and Northern Ireland. You will build and develop a database to capture these metrics, develop and deliver training to partner organisations, and conduct high quality, accurate and timely analysis of the data collected to provide insights on the effectiveness of the project and to support its development and improvement.
About you
To be successful in this role you will be a skilled data analyst with experience of database development, management and support. You will be enthusiastic about bringing a data-driven approach to decision making, and effectively communicating your work to colleagues at all levels of the organisation. You will enjoy working as part of a team but will also be capable of working independently.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
-Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
-Mandatory pension scheme, with an employer contribution of 8.5%
-25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sound likes the opportunity for you, please click apply now to be taken to our recruitment portal. The job description is available by clicking on the 'Additional Details' button.
If you need to request an application in an alternative format, please contact the HR Team using the contact information on the Crisis Jobs site.
Closing date: Monday 2 December 2019 (11.59pm)
Interview date: Week commencing 16 December 2019
We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
Person Specification
Essential
- Demonstrable experience of database development, management and support
- Ability to create queries (within SQL) to extract, interrogate or aggregate information from relational databases
- Data analysis skills, with an understanding of a range of techniques
- Experience of undertaking relevant, accurate and timely analysis
- Skills in the use of analytical or statistical software such as Excel, R or SPSS
- Ability to plan and prioritise work and to work on own initiative
- Excellent written and oral communication skills, including ability to communicate clearly with a wide range of audiences and to present complex information in a user-friendly way
- Ability to build strong working relationships across an organisation and with external stakeholders
- Commitment to Crisis’s purpose and values including equality and social inclusion
Desirable
- Experience of using SharePoint
- Experience of using interactive data visualisation tools such as Power BI
- Experience of evaluating service interventions or projects
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
Data Analyst - City Bridge Trust
£35,090 - £39,680 per annum inclusive of London Weighting
Ref: TC750
Join the City of Insight-Deliverers
About us
Managed by the City of London Corporation, City Bridge Trust is London’s largest independent funder. We make approximately 200 multi-year grant awards a year, totalling £20m, with the goal of reducing inequalities and growing stronger, more resilient communities in London. We also provide non-financial support for grant holders. We’re keen to ensure we make the best use of our funds and that means collecting, analysing, using and sharing evidence drawn from our grant-making and wider philanthropic activities.
The role
Joining our newly established Impact and Learning Team, you’ll build on current data analytics systems and help to shape a dedicated function. This is a role that will grow with you as you improve the depth of our analysis and use it to inform internal learning and decision-making. You will also help us integrate external data and insights to better understand our findings and anticipate trends. We want to be confident in the quality of our data and in how we draw conclusions, share insights and benchmark what we find.
About you
You’ll bring sound experience of working in an analytics role, where you’ll have determined data methodologies and provided detailed analysis and insights to shape organisational decision-making. Experience of scoping and managing data analytics projects is key. Your engaging communications style mean you can ‘tell the story’ behind data and clearly convey technical concepts to non-specialists, both in writing and in person. Like us, you’ll be passionate about the value of data as an asset that can drive social change.
Closing date Noon, 5 December 2019.
The CBT team works flexibly and welcomes applications on the basis of job share.
We’re committed to equal opportunities at The City of London, and we welcome applications from all sections of the community.
Consultant
Charity Supplier
Competitive
Permanent
London
Charity People are thrilled to be working with a world leading developer searching for two consultant positions (1 senior, 1 junior) to work onsite or remotely with their customers.
This innovative organisation intersects technology and social good; they provide cloud software services, expertise and data intelligence that empower and connect people to drive impact for social good. They cater to non-profits, foundations, educational institutions, healthcare institutions and the individuals that support all of them.
We are seeking consultants to work 4 days a week on site or remotely with customers, conducting consulting on products to do with new project implementation or ad hoc consulting with existing customers. As a Consultant, you will identify and research business needs and then determine solutions to business problems. You will be responsible for partnering with clients to develop solutions for raising money and efficiently managing information.
We are looking for applicants, who understand the role of technology in fundraising operations and have experience working within the Not-for-Profit Sector. You must be extremely organised and comfortable working independently. Experience working with CRM, cloud software and Raiser's Edge is highly desirable. The role is predominantly based in the UK but occasional European travel will be required.
This role may require you to be travelling for up to 4 nights a week and weekend travel is sometimes required. The organisations offers an Impressive Bonus/Commission scheme, generous Pension contributions, Private Healthcare and Dental Cover & Life Assurance. Perks include monthly Volunteering Opportunities and lots of Social Events.
If you would like to apply, please send your CV to Neil at [email protected] today!
Back in 1990, Charity People started life with a grant from The Prince's Youth Business Trust and The London Enterprise Agency. Our aims we... Read more
Social Enterprise UK we are looking for an individual who is driven by data to support our network of 2,500 social enterprises who are changing the world.
Whoever takes this role will be vital in supporting our marketing and membership team to provide a world class members service through segmentation and personalised communications, to reach our ambitious acquisition targets and to support our launch and maintenance of a new platform to allow consumers and businesses to Buy Social.
This is a new position and an exciting opportunity for someone who has experience in data management and marketing. You will have an analytical approach to your work and be experienced in cleansing, structuring and managing data so it can be used effectively to inform management decisions, direct marketing and increase member engagement. You will be able to demonstrate good planning skills and the ability to present complex data issues in a meaningful way. You’ll have excellent numeric skills, with a keen eye for detail and a logical approach to solving problems.
The CRM Officer plays a key role in the management of the CRM system (Salesforce) and its associated processes, and provides insight and information to develop a member-centric culture across the business to empower our work supporting members.
Working with the Membership Manager and Director of Marketing and Member Engagement, the Data Marketing Officer will help to deliver the Data and Marketing strategy, including developing customer journeys and refining data management, cleansing, profiling, and segmentation, and improving data capture. The role will be central to membership retention and acquisition rates.
Main tasks and responsibilities:
- Establish and maintain a high quality of data within the CRM system and associated databases to enable a single customer view for each contact to drive more effective customer interaction
- Ensure that data capture methods drive an increase in volume and obtain correct and consistent information to be uploaded
- Create and continuously review member journeys, identifying opportunities and touch-points to improve the member experience
- Support in content creation and delivery of member engagement/recruitment campaigns
- Deliver business intelligence to the organisation measuring member engagement
- Be the lead in the organisation for ensuring GDPR compliance in our data and ensure data protection law is being followed throughout the organisation
- Integrate the CRM system into office working practices, for example recording of member communication, across the whole organisation. Lead on delivering training, documentation and support to all staff to support this
- Work with external web developers to develop and improve the links between CRM system, associated platforms and the SEUK website
- Create and share CRM reports/dashboards/custom views to support pipeline management, customer engagement, forecasting, etc
- Deliver targeted data selections for membership recruitment campaigns and other marketing projects and advise teams on segmentation and selections.
- Work with the Director of Marketing and Member Engagement to plan and deliver member engagement/recruitment activities
- Lead on engaging new members through social media channels
- Deliver member engagement comms utilising the enhanced data in the new platform
- Analyse and report back on campaigns to demonstrate effectiveness and feed into future campaign planning
- Lead on managing the data in the new Buy Social platform and maintaining this platform
WORKING RELATIONSHIPS AND CONTACTS
Working closely with the Director of Marketing and Member engagement, the Head of Membership and the Marketing Officer.
Person Specification
Experience/ Qualifications
- Degree or equivalent in a relevant discipline
- Able to demonstrate experience of database management, segmentation, and data cleansing
- Experience of data-capture strategies
- Experience of developing and delivering memebr/customer acquisition and retention strategies
- Have experience of using reporting and analysis tools including Google analytics, Social Media analytics etc
- Experience of working in the social enterprise sector
Knowledge/ Skills / Ability
- Able to work independently and develop tasks through their own initiative
- An understanding of the importance of the customer journey, with examples of experience
- A good knowledge of data protection policy and regulations
- Understanding of integration of CRM systems into businesses
- A good knowledge of the Salesforce database system is desirable but knowledge and experience of maximising the use of CRM systems and databases is essential
- Excellent problem solving and decision-making skills; knowing when to make decisions and when to refer to others for advice
- Ability to communicate, support and train staff
- Excellent communications skills, able to write accurately and for different audiences
- Organised and methodical, able to plan, prioritise and manage a diverse workload
- Able to work under pressure and meet deadlines
- Excellent interpersonal and communication skills
- Excellent IT skills (esp. Microsoft packages)
- Ability to work flexibly, independently and as part of a team
- An understanding of and commitment to diversity and equality as it applies in the work place
Competencies
- Team working
- Communication to different audiences
- Decision making and problem solving
- Analytical skills
- Attention to detail
Additional Requirements
Willingness to work flexibly in response to changing organisational requirements
Terms and conditions
- One year fixed term contract
- Full time or part time working considered
- Full time is 35 hours a week. Evening and weekend work will be required occasionally
- Salary dependent on experience and aptitude, in line with experience plus pension and benefits
- Leave entitlement: 25 days pro rata
- Location: Central London
- A six month probationary period will apply
Closing Date: Sunday 1st December 2019
Decisions on short-listing
Regrettably we are unable to write to candidates to tell them that they have not been short listed or give feedback to those not selected at the interview stage. If you are not contacted for interview within two weeks of the closing date you should assume that you have not been short-listed.
The interview
If you have been short-listed we will contact you to invite you to an interview in London week beginning 9th December 2019.
Offer of appointment
Offer of appointment is subject to receipt of satisfactory references.
Full terms and conditions of employment will be supplied to the appointed candidate.
SEUK’s vision is of a more equal society – we believe that social enterprise is our best chance of creating a fairer world and prot... Read more
The client requests no contact from agencies or media sales.