Business Partnerships Manager Jobs
Battersea is an ambitious and exciting place to work; our brand, marketing campaigns and expert care for dogs and cats in need help us to stand out in the sector.
Battersea’s Insight & Impact team proudly inspires and empowers colleagues in all teams to make confident and evidence-based decisions, that ultimately drive positive impact for dogs and cats everywhere.
As a Research & Insight Manager, you will foster this culture by developing and communicating compelling insights based on robust methodologies and creative approaches to data collection, analysis, and reporting.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
The Marketing and Communications Department
Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 9th April 2024
Interview date(s): w/c 15th April 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Partnership and Digital Marketing Co-ordinator
Refugee Action Kingston exists to enable refugees and asylum seekers to succeed as integrated members of the local community. For over 30 years, we have achieved this mission by delivering a range of services including welfare, immigration and legal advice, education, counselling, and careers guidance.
We are looking for a Partnership and Digital Marketing Co-ordinator
Location: Hybrid – remote/office in central Kingston
Hours: Part-time – 21 hours per week (flexible working available)
Salary: £18,000 (£30,000 pro-rata)
Leave: 26 days per annum (pro-rata at 15.6 days) plus bank holidays
Contract: Fixed-Term Contract until March 2025
Reports to: Fundraising and Volunteer Manager
Over the next five years, we want to grow our reach, expand our capacity, and diversify our funding. Our new Strategy is ambitious and exciting and will rely on strong networks, quality outcomes and excellent communication. As part of that, we want to engage with small, medium & large businesses in and around Kingston, with a view of securing mutually beneficial partnerships, including donations, in-kind support and volunteering and job opportunities for our clients.
You will bring creative energy and a track record for generating partnerships alongside amazing digital marketing skills. This role will suit someone who is self-driven, motivated by results and happy to manage their own workflow. You will be passionate about supporting refugees and those seeking asylum and use that passion to establish and nurture connections.
You will seek to develop relationships that can be beneficial to our client’s journeys of integration including corporate volunteering or donations, employment and work placement opportunities. We are keen that employers have a good understanding of the positive impact people with a refugee experience can bring to their business.
Main Duties
- To develop relationships with corporates, SMEs and other relevant organisations through effective digital marketing
- To create a digital marketing campaign that generates partnerships and mutually beneficial relationships including job opportunities, work interviews, work experience and trials
- Tell the stories of our clients to educate employers and businesses as to the benefits of working with and supporting refugees and people seeking asylum
- Put together a digital marketing plan for the 12 months to ensure all networking, partnership targets are met
- Ensure the website is fit for purpose by updating content, working with colleagues to keep programme pages current and ensuring it complements the digital marketing activity
- Work with the Fundraising Manager to attract funding, corporate giving/donations/in-kind support aligned with the needs of client’s journeys of integration towards employment through effective content creation and social media activity
- Nurture relationships with corporate partners, organisations and businesses to assist in the creation of a refugee welcome working environment via effective digital marketing
General responsibilities
- Maintain appropriate information and administrative systems for the project and prepare reports on progress against targets to monitor and evaluate
- Keep up to date with relevant policy changes that will impact on your work
- Represent Refugee Action Kingston externally
- Follow RAKs policies and procedures
Person Specification:
Essential
You will
- Demonstrate an ability to generate key strategic/corporate or business networks through effective digital marketing
- Have a track record of engaging with key stakeholders to develop online support for our work and client community.
- Demonstrate an ability to create digital content, written and visual and have experience of using design tools and social media scheduling tools.
- Demonstrate an ability to grow a network of stakeholders, including using effective social media activity with corporate partners in terms of giving/sponsorship/donations
- Have a track record of delivering a project or campaign to targets and achieving positive outcomes
- Demonstrate an ability to be self-motivated, innovative and creative in your approach to starting a new project
- A strong understanding of services available and the needs of asylum seekers and refugees settling in the UK
Desirable
- Experience of working with Refugees and Asylum Seekers
Our workplace
We want Refugee Action Kingston to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thought.
We particularly welcome applications from Black, Asian and those of other ethnicities, LGBTQ+, people with disabilities and neurodiverse communities, to make a real difference to the refugees that we serve so that equalities and justice remains at the heart of everything we do.
Asking for adjustments - RAK is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for neurodiverse people, people with disabilities or with long-term health conditions.
If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please use the message function to get in contact.
Please apply via QUICK APPLY
Closing date: Monday 12th September 2023
Interviews and assessments: w/c 18th September 2023
* All posts working for Refugee Action Kingston require an understanding of the needs of refugees and issues facing ethnic minorities in the UK. In addition, we require a strong commitment to equal opportunities from anyone who works for us.
Refugee Action Kingston is obliged to comply with the Asylum and Immigration Act (1996) and this requires certain documents to be presented by candidates before an offer of employment can be made.
If you are invited to interview, we will ask you to bring these documents with you. For jobs which involve, for example, working with, or having access to children and/or vulnerable adults and their records, we will require an Enhanced Disclosure from the Criminal Records Bureau and need to have information from you regarding any previous, existing, or pending convictions or cautions.
This will form part of the recruitment process if you are successful after interview. This post is exempted from the Rehabilitation of Offenders Act 1974 and you will need to declare any spent or unspent convictions to us. Please ask for a declaration form, if applicable
We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.
You're one click away ... Apply Now! Please could you also complete the equal opportunities monitoring form within the vacancies area of our website.
Refugee Action Kingston exists to enable refugees and people who seek asylum to succeed as integrated members of the local community
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Procurement & VFM Manager reports to the Head of Finance, serving as a technical lead on procurement and logistics matters. The role involves introducing, developing, and implementing best practices across our UK headquarters, providing technical support to Country Offices. The aim is to support Muslim Aid in delivering high-quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices, involving challenging and encouraging engagement in the ongoing development of procurement and logistics systems, policies, procedures, and associated planning.
The post holder will manage the procurement and logistics framework and tools to strengthen the capabilities and knowledge of all stakeholders, ensuring the adoption of best practices and industry standards across global operations. Working closely with key stakeholders, the Procurement Manager will help identify and develop a robust system and framework across business operations to support ongoing logistics and procurement activities. The role also includes overseeing all education and training provided to staff, volunteers, consultants, and those associated with Muslim Aid.
About the Role:
- Manage and develop the procurement and logistics resource and strategy for UK headquarters, offering technical support to Country Offices for local strategy and planning aimed at strengthening local procurement capacity and resources.
- Assist and support UK and Country Office Focal Points, as well as wider staff, in establishing and developing local procurement networks to support local implementation
- Set up and maintain a supplier database, conduct relevant due diligence checks for Muslim Aid suppliers, partners and other stakeholders.
- Apply critical analysis to ensure that we meet and exceed our commitment to building a transparent, standardised, ethical and safe supply chain for all internal and external stakeholders and all those connected to Muslim Aid.
- Periodically review Muslim Aid’s Global Procurement policy and procedures, reporting mechanisms, risk registers and other procedures managed/supervised by UK and Country Office teams and partners.
- Lead the development and implementation of value for money strategies to ensure that the charity delivers its services efficiently and effectively.
About You:
To be successful in this role:
- Education to degree standard with a professional qualification in a relevant field.
- Experience of procurement and logistics practices within developing countries.
- Proven experience designing, facilitating, and evaluating procurement training programmes/workshops in different cultural and organisational contexts and at a range of levels.
- Good interpersonal skills and ability to collaborate and form effective partnerships with internal and external stakeholders, demonstrating patience, tact, diplomacy and sensitivity to culturally diverse environments.
- Ability to accurately and systematically assess/evaluate environments, with an eye for detail and the ability to spot inconsistencies and potential threats thereby developing solutions and tools to improve risk assessments.
- Good organisation, coordination and project management skills.
Why you should apply:
If you have a passion to support in delivering high quality, accessible, and reliable emergency/humanitarian aid across its UK headquarters and Country Offices as a Procurement and VFM Manager, then we would like to hear from you.
Benefits you will enjoy if you work for us:
- 37 days holiday (including Bank Holidays and Privilege days)
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
How to apply:
Please submit your CV and Cover Letter.
Salary: up to £50,000 per annum DOE
Location: Hybrid - working in Tyseley, Birmingham & home working
Contract type: Permanent
Hours: Full time - 36.5 Monday - Friday
Introduction to the role
This role will ensure that we are developing partnerships and applying for new funding in line with our business objective and values. We need to ensure that we are maximising our future income potential for new business as well as securing income to continue existing business. This role will work closely with the CEO and other business development colleagues to ensure that TAWS optimises opportunities nationally and regionally as well as across the breadth of the current and future delivery range. You will lead, plan and secure new business in these areas as well as provide line management for a small team of bid writers based nationally.
You will report into the CEO and work closely with senior colleagues across the organisation. You will work in close contact with internal colleagues such as CEO/ business development colleagues/ comms colleagues/ and delivery teams in West Midlands and Essex. Your role will work very closely with head of finance in establishing a clear and reliable pipeline for business opportunities and funding sources going forward.
The main purpose of the role will be to coordinate bids that are effective, well costed, realistic and in line business needs and values, and that we are suitably placed to participate effectively in key partnerships nationally, regionally and locally to ensure that we are able to embed in business areas and build effective partnerships for collaborative larger bids.
Main duties
- Undertake horizon scanning with the leads of the business development areas to ensure we understand key opportunities and are embedded in key partnerships at a national and local level.
- Work with colleagues on a joined up business development approach to secure new business and contracts
- Increase the number, range, and value of contracts secured in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up to date market and academic research available on the CRM and other systems within the team
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by relevant reviews and updates
- Manage the bid writing team, oversee and strengthen our current funding operations
- Build on the existing portfolio of funding, which includes statutory and commercial tenders, as well as grant funding
- Ensure existing funding relationships are positively maintained, and relationships with commissioners are effectively managed, undertaking high-level representation when required
- Lead on the preparation of major funding proposals
- Track and report on external fundraising trends and help teams match opportunities with strategic priorities
- Proactively manage the organisational funding pipeline of opportunities and rolling submissions, as a tool for planning and decision-making
- Ensure funding perspectives are integrated into programme-level strategic plans
- Support the organisation to realise its income targets
- Inspire and manage the bid writing team so that they are motivated, flexible and collaborative in their approach
- Cultivate relationships with programme leads and support them to develop new projects and services with appropriate funding strategies; Achieve quality proposal submissions, including sign-off responsibility
- Ensure effective grant management
- To provide overall strategic guidance and leadership of approaches to the development of new business across a range of stakeholders internally and externally. Ensuring that staff working in these business development areas are aware of our values and principles about this work and linked into best practice groups that help them to develop their skills, both internally and externally.
- Ensure evaluation and insight is used effectively in reporting internally, to funders, partners and to stakeholders
- Maintain an in-depth, up-to-date knowledge of the key policy areas relevant to our work, including work across all of our delivery areas and ensure an up to date knowledge of funding issues, patterns and opportunities.
Knowledge,skills and experience
- Ability to research and do horizon scanning
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Track record of successfully supporting, motivating, mentoring and managing colleagues
- Experience of developing and delivering on fundraising strategies
- record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of planning and managing budgets
- Must be able to work collaboratively internally and externally within the business setting
- Must have clear understanding of the challenges of this business sector
- Previous experience of developing new business opportunities- including partnerships; collaborations and networking; horizon scanning; strategic positioning; developing collaborations; managing new business to inception;
- Experience of overseeing the analysis and further development of existing business
- Project management experience, including design and development, planning, resource allocation, time, budget and risk management and evaluation of impact and outcomes.
- Previous experience of working in community development and previous experience of delivering high quality interventions, ideally in deprived community settings.
- Experience of line- managing and developing teams to deliver against programme objectives and to achieve their full potential, preferably in the field of community development work.
- Experience of influencing and matrix management would be preferable
- Leadership ability, with the confidence and skill to influence and persuade others across multiple disciplines and arenas.
- Experience encouraging diverse communities to come together - building trust and participation.
- Experience of working with a range of stakeholders with the ability to influence and persuade others
- Ability to work autonomously and collaboratively in a dynamic, fast paced and challenging environment and able to prioritise work under pressure and adapt to new models of working
- Excellent communicator, track record of establishing and developing strong partnerships with external organisations including statutory, charity and voluntary.
Staff benefits
We offer our team members a comprehensive staff benefits offering to include:
- Annual Leave – 25 days FTE (increasing to 29 days with service) plus 5 wellbeing days.
- Nest Pension – 8% employer contribution - 3% employee contribution.
- Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more.
- Employee Assistance Programme (counselling and DRs on call 24hrs a day).
- Life Assurance – x4 your salary paid to beneficiary.
- Flexible working.
- Fantastic volunteering opportunities within The Active Wellbeing Society every month.
Application details
Please submit a Cover Letter and CV addressing the experience you have had relevant to the 'Main Duties' and the 'Knowledge & Skills' sections of the advert, but as a minimum please address how you meet the the following criteria which will be weighted highly in the first sift of shortlisting:
- Track record of raising both unrestricted and restricted funds, and achieving high value contracts and grants
- Extensive experience as a leader in a fundraising environment with strong managerial and leadership skills
- Record in confidently developing networks, building alliances, nurturing ideas and relationships with individuals, new collaborators and funders – including avenues for income generation
- Involvement in at least one of the following: public sector commissioning, institutional/statutory grants, trusts and foundations or commercial bids.
- Experience of overseeing the analysis and further development of existing business
Closing date: Friday 29th March 2024 at midnight
Interview date: 1st Interview 4th April 2024
2nd Interview: 12th April 2024
Due to the high numbers of applications we received for our job vacancies, we may close application windows early, so we would encourage you to submit your application ASAP
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
Successful applicants will be required to be DBS checked prior to starting.
Our customers come from all walks of life and so do we, in recruiting for our team we welcome the unique contributions that you can bring. The Active Wellbeing Society is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. At The Active Wellbeing Society we are searching for people who share the passion for what we do with different backgrounds, perspectives and experiences, collectively making a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for one of our job vacancies please let us know and we can ensure you have a positive and comfortable experience.
Thank you for your interest in working for The Active Wellbeing Society, we look forward to receiving your application.
Role Title: Business Development Manager
Reports to: Regional Director (North)
Direct Reports: n/a
Location: Various
Role Purpose:
This role requires a driven and passionate individual to immerse themselves in their region promoting the amazing outcomes that the Kooth services deliver. This position plays an essential part in Kooth’s growth strategy for our child and adult services platforms.
Key Responsibilities:
- Promote the work of our Kooth services for Children, Young People and Adults by developing new sales opportunities for growth and expansion across the region as well as taking an active role in the renewal and uplift activities, including supporting high quality tender opportunities.
- Using existing relationships and understanding to inform and support the discussions; meeting or exceeding quarterly and annual sales targets.
- Build a broad strategic network of stakeholders across the region, NHS, local authorities, GPs, VCSE, Service User groups and other organisations through meetings, events and conferences.
- Work closely with ICS leads to develop high performing and sustainable relationships.
- Ensure that Salesforce is maintained with contacts, leads, opportunities and activities and be able to analyse data to advance conversations with commissioners and stakeholders.
- Use data skills and working with Strategic Commercial Manager (SCM) to create compelling narrative underpinned with high-quality business cases for commissioners that secure new logo service contracts and support renewals.
- Support contract negotiation, on boarding and service mobilisation with successful handover to Customer Success Managers (CSMs).
- Work as a key member of the B2G commercial team, actively contributing to new campaigns to drive forward new sales and promoting Kooth’s services at forums and presenting at regional events.
- Read, understand and influence mental health strategy reports, CYP & Adult plans, developments in the field of young people/adults and mental health and having a clear grasp of the agenda driving our customers/commissioners. Then feeding back to the Head of Business Development, senior management team and locality managers ensuring what is delivered is effective, relevant and innovative.
- Undertake any requests made by the Senior Kooth Leadership Team that are relevant to the post.
Skills/ Knowledge/ Behaviours:
Skills:
- Ability to meet sales and renewals targets and evidence of working in a team to develop and implement business growth strategies and campaigns
- Ability to positively manage client relationships within a complex matrix stakeholder environment
- Ability to work collaboratively within own, and other regional Business Development and Customer Success teams as well as internal departments to ensure information and work flow is optimised
- Ability to network, liaise and hold senior level relationships with the most important partner agencies either statutory, independent and charitable organisations together with ICS lead
- Ability to develop and deliver customer success presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts
- Ability to forecast, report and record effectively and accurately in a consistent and timely way using SalesForce
- Work in a way that engages positively with issues of diversity and difference.
- Strong skill set in Microsoft
Requirements:
- A track record of building and maintaining effective and complex client and stakeholder relationships
- Proven experience of working with public sector commissioners to successfully identify and nurture new sales opportunities, turning them into service contracts, working with customer success teams to retain and grow these contracts
- Proven experience negotiating with NHS & Local Authority commissioners and gaining stakeholder consensus that have led to significant contracts
- Proven experience of working in partnership with commissioners and providers to successfully redesign services and develop new solutions
- Knowledge and understanding of health and social inequalities and the impact this can have on children, young people and adult’s mental health
- Knowledge and understanding of the changing in commissioning landscape and the impact on mental health and social care services
Benefits:
- Salary (FTE): £43,000-£48,000 (+OTE 40%)
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. Please inform our Human Resources team if you require any reasonable adjustments to ensure your equal participation in our recruitment process.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
We conduct DBS checks for all positions to ensure a secure work environment, especially for roles involving working directly with vulnerable individuals or sensitive data. If successful , we'll request your consent for this standard procedure, maintaining confidentiality and compliance with regulations. For inquiries, contact our Human Res
The client requests no contact from agencies or media sales.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 – now 5 years in a row!
Working in a business partnering role with colleagues across the Dimensions group, the Business Development Manager (BDM) will lead on growth within the region(s) / subsidiaries they are affiliated with, and in support of other regions where required, in service of the Group growth plan. This roles focus would be in supporting our London and East Region.
The BDM is responsible for promoting Dimensions as a provider of choice for commissioners, individuals and families; and for fostering a culture of development, creating strong relationships with internal and external stakeholders.
This role is home based, requiring you to live within the London & East Region, with some travel expected within the region. 1-2 days mainly Greater London and surrounding counties, as well as to group wide meetings in locations such as Birmingham or London.
Interviews will take place across the 22nd,23rd & 24th April via Microsoft teams.
About the role
Your main duties will include:
- Evaluate and prioritise Business Development (BD) opportunities within the framework of area, regional and Group growth plans, in line with Group strategy, in partnership with Operations Directors, Managing Directors, Head of BD, and wider BD team members.
- Have oversight of bids and tenders, taking responsibility for critical appraisal, including go/no go decisions; working in partnership with the Tender & Bids Team, BD Co-ordinators, Operations and Finance to deliver winning submissions that promote the Dimensions brand and differentiate us from our competitors.
- Ensure a focus on account management, with an overview of all regional partnerships, working with colleagues to deliver a coherent approach to partnership development and external relationship management.
- Carry out market intelligence, competitor analysis and horizon scanning to identify opportunities for growth, product development, pricing strategies, guide prioritisation and decision-making processes.
About you
The successful applicant will have:
- Experience of negotiating and developing effective partnership working relationships
- Able to network and build positive relations with customers and stakeholders
- Knowledge of social care commissioning and procurement systems and practices
- Understanding of how to stimulate the market and pre-engage commissioners
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Location: Hybrid working part London Office (Islington, London) part home work. The post holder will work a minimum of 1 day per week in the office.
Salary: £35,525 per annum
Hours: 35 hours per week
Closing date: Tuesday 2 April 2024 at 10.00am
Interview date: Week commencing 8 April 2024, date to be confirmed
This is a permanent role.
Please note that we reserve the right to hold interviews earlier so please apply promptly.
Who we are looking for
We are looking for a Corporate Partnerships Manager to join our ambitious and growing type 1 diabetes charity, JDRF, as part of the Fundraising and Engagement team. You will secure new corporate partnerships by delivering high quality pitches and proposals to targeted companies, managing the cultivation process from end to end to support implementation of JDRF’s corporate partnerships strategy. You will be ambitious and enthusiastic to deliver on income targets from sponsorship, cause-related marketing, employee fundraising and other forms of strategic partnership.
An experienced corporate fundraiser or business to business sales professional, you will have generated income from partnerships before in similar roles. You will be target focused and able to use a wide range of corporate and commercial products to secure new business, retain, develop and grow long term income generating partnerships. You will be ever-curious, always seeking to improve your skills and adopt new approaches.
Experience required
You’ll have previous experience of:
- working in corporate fundraising or experience of working in a commercial marketing/sales position in a client facing role.
- developing relationships with key clients and individuals.
- managing multiple corporate accounts in a commercial and/or charity setting and maximising income from these through proactive stewardship.
- researching and developing new business opportunities.
- the development and delivery of compelling proposals, presentations and pitches.
About JDRF
JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
- working in corporate fundraising or experience of working in a commercial marketing/sales position in a client facing role.
- developing relationships with key clients and individuals.
- managing multiple corporate accounts in a commercial and/or charity setting and maximising income from these through proactive stewardship.
- researching and developing new business opportunities.
- the development and delivery of compelling proposals, presentations and pitches.
JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
The client requests no contact from agencies or media sales.
As a Delivery Manager (DM) you will be responsible for the oversight and delivery of the regional Envision programme. This includes managing delivery staff and ensuring quality assurance is in place to achieve the agreed KPIs and outputs.
Working closely with Regional Managers you will ensure schools and business partnerships are in place to enable delivery of the programme and support the delivery team to organise logistics of sessions.
You will also work closely with the Programme and Impact team, including the Director of Programmes and Impact, Data and Impact Manager and Curriculum Development Manager to ensure your team is delivering high-quality impactful sessions.
Key Responsibilities:
- Programme Management: Oversee all aspects of the delivery of the Envision programme ensuring ongoing monitoring against milestones and outputs.
- Impact Management: Oversee regional data collection and contribute to regional and national programmes and impact reviews.
- People Management: Support Regional Managers in leading a high-performance regional team.
- Uphold Envision’s values and be a role model for young people and volunteers.
Essential Experience, Knowledge and Competencies:
- Experience of working with stakeholders - Building a strong rapport with stakeholders by setting clear expectations and delivering on these- Understanding the needs of partners and the challenges they face.
- Experience of project management - highly organised, with the ability to work with initiative and manage your own time to meet deadlines.
- Experience of delivering programmes with young people - including preparing engaging sessions and facilitating sessions with young people.
- Experience of managing staff - Coordinating others to ensure they are on track to meet deadlines whilst supporting their development.
- Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture.
Desirable Experience, Knowledge and Competencies:
- Experience in delivering in education partnerships - Understanding the needs of partners and the challenges they face.
- Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap.
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Wednesday 17th April
Please note:
- Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
- We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 13 staff. Impetus has an annual income of c.£8-9 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
We are seeking a maternity cover Senior Philanthropy and Partnerships Manager – someone who is a talented and ambitious fundraiser who will join the Impetus Philanthropy Team and have responsibility for building new partnerships and stewarding existing ones.
You will be an excellent communicator, able to make a compelling case for change and write and speak persuasively with major donors, corporate partners, and trusts at the six figure level and beyond to ensure we can deliver our mission: helping young people from disadvantaged backgrounds to succeed at school, work and in life.
You will be a strong team player, with a collaborative working style. You will be eager to build and manage new and complex partnerships and to advance the Philanthropy Team’s strategic objectives more broadly.
Key responsibilities
- Build and deliver new six figure+ partnerships from Grant Making Trusts and Foundations (GMTs), corporates, co-investment partners and individual philanthropists.
- Work collaboratively with the Development Directors to create and implement a plan for building new partnerships and reporting on progress against the plan.
- Manage a portfolio of active prospects and donors, including co-investment partnerships.
- Build high-level relationships with prospects, maximising opportunities to secure new and higher levels of income.
- Maintain strong, high-level, and long-term relationships with donors to Impetus, while identifying opportunities for further referrals to new prospects and partners.
- Manage co-investment partnerships, working closely across the organisation with Investment Directors and the Policy team, as well as externally with charity partners and their leadership teams to draw on a range of assets to provide excellent stewardship to Impetus’s highest value supporters.
- Build strong relationships externally with senior staff and leadership teams in Impetus’s portfolio charities to support them in pitching for co-investment funding, reporting and stewardship of co-investment partnerships.
- Leverage the contacts of Trustees and pro-bono supporters to good effect.
- Provide support and meticulous follow-up to the Chair, Trustees, Committee Members, and senior management of Impetus to encourage introductions to potential sources of giving and to ensure their successful involvement in the fundraising process.
- Ensure all communication with external stakeholders is prompt, clear and compelling, which includes testing and honing materials to improve the fundraising ask and stewardship strategies.
- Ensure prospect and donor activity and reporting for your portfolio is accurately captured on our CRM system (Salesforce).
- Support the Development Directors and the Director of Philanthropy and Partnerships in the wider operational and strategic development of the Philanthropy Team and on major partnerships that they manage.
- Attend Impetus events to provide support to Philanthropy team.
- Build strong and effective working relationships with teams across the organisation.
- Demonstrate a level of professionalism and best practice that reflects our values, across the philanthropy team and within the organisation that is exemplary.
Person specification
Essential
- A track record of raising six figure grants from grant-making trusts and foundations, corporate foundations and/or individuals
- The ability to lead, direct and personally work through the fundraising cycle with donors
- Strategic thinking, planning and delivery – with an ability to generate concepts and ideas, translate them into tangible tactics and execute them independently
- Excellent research and prospecting skills
- Ability to take a pro-active, creative, innovative approach to fundraising and the ability to think laterally
- Experience of operating with senior staff, including trustees and external stakeholders
- Excellent relationship skills to establish and maintain contacts with key internal and external stakeholders
- The ability to work collaboratively to maintain effective relationships
- A track record as a high-performing member of a team and contributing beyond own area of responsibility
- Excellent written and verbal communication skills
- Solid financial management with an ability to establish and deliver a budget.
- The ability to work well under pressure, meeting tight deadlines in a fast-paced environment while managing multiple projects
- A commitment to Impetus’ mission
- Committed to equality, diversity and inclusion.
Desirable
- Knowledge of the sector – young people, education, employment
- Experience of managing a high performing team and the ability to mentor on the job.
- Digital fundraising experience
- Experience fundraising for grant makers, infrastructure organisations or other intermediarie
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.
How to apply
Please click on the link below to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Monday 8 April 202
Interviews
First round interviews will take place: w/c 15 April 2024
Second round interviews will take place: w/c 22 April 2024
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
City Harvest – Corporate Partnerships Manager
Location: Acton, London W3. Three days in the office.
Salary: Between £36k - £44k, depending on experience.
Contract: Permanent, full-time hours.
City Harvest, the charity rescuing food to feed people and protect the planet, is seeking a corporate fundraising manager with excellent relationship-building skills to be responsible for the management and maximisation of corporate partnerships at the charity.
Since 2014, City Harvest has been working to solve food poverty and food waste across London. Every week, the charity rescues over 100 tonnes of surplus food from the food industry. Staff and volunteers sort and package this food, and our vans deliver it, free of charge, six days per week to over 375 community partners across 30 London boroughs. The organisation provides over 1.1 million meals monthly, with 43% of their deliveries made up of fresh fruit and vegetables.
Reporting to the Senior Corporate Development Manager, this role will lead and manage a portfolio of charity partnerships to an excellent standard. As well as managing and supporting the development of strategic partnerships, the post-holder will build relationships with multiple stakeholders at corporate partners to develop engagement and long-term commitment. This will include partnerships such as charity of the year, London chosen charity, commercial, cause-related marketing and affinity partnerships between £5-£100k. The post-holder will also develop high-quality materials for current and future partners and lead partner visits to City Harvest sites.
The ideal candidate for this role will have experience working in corporate fundraising in the charity sector or within a CSR team. You will be experienced in managing corporate partnerships and in building relationships with donors and senior stakeholders. Excellent writing and presentation skills will be combined with good time management abilities. You will also be highly organised and will have experience of using a CRM system for fundraising.
This is an exciting time to be joining the charity as it invests in, and expands, the corporate partnerships team, to ensure that they can grow, retain current support and attract new business.
Please note there is no closing date for this position – the role will be closed once a suitable candidate has been identified, so please apply early.
Closing Date: 3 April 2024
Ref 6665
Our Global Programmes Division have an opportunity for a Programme Development Manager to join the the Business Programmes Hub for 9 months.
About the Team
The Business Programmes Hub is comprised of programme development, innovation, and MEAL professionals responsible for developing new shared valued partnerships which speaks to interests of the business community and philanthropic stakeholders.
The Programme Development Manager will lead the development of impactful high-quality programmes in collaboration with internal and external stakeholders. You will ensure new programmes incorporate creativity and innovation to capture the interest of corporate partners and philanthropists.
Your Role:
As Programme Development Manager, your role will be to oversee the development and writing of high quality, bespoke pitch decks, concept notes, and proposals for business and philanthropic partners. You will project manage the opportunity development process to ensure we are designing programmes that truly leverage the unique assets and capabilities of the private sector – beyond philanthropic funding – to create transformational change for children. This includes designing innovative, sector leading partnerships that emerge through a process of co-design which you will facilitate in partnership with colleagues across the organisation in the UK Impact, Global Programmes, and Fundraising and Marketing Departments.
Your Key Accountabilities:
- Identify and develop innovative partnership opportunities that leverage the unique resources and capabilities of prospective business and philanthropy partners, working closely with the UK Impact, Global Programmes, and Partnerships & Philanthropy departments to ensure alignment between partner and Save the Children priorities
- Work with Partnerships & Philanthropy to proactively steer new opportunities and enquiries with business and philanthropic partners towards Save the Children's strategic objectives and priorities
- Project manage the proposal development process, including ensuring quality assurance of the programme design, including theories of change and budgets.
- Lead on writing high quality, bespoke and engaging pitch decks, concept notes, and proposals for business and philanthropy partners, as well as cross-sectoral proposals that bring together partners across business, philanthropy, and government.
- Build excellent working relationships with colleagues in the UK Impact, Global Programmes, and Philanthropy & Partnerships teams to ensure our business development materials are compelling for potential partners whilst driven by Save the Children priorities and needs
- Maintain updated systems and databases that track our funding and grant management activities
About You
To be successful, it is important that you have the following skills and experience:
- Experience of working in programming and an understanding of programme design and programme management
- Deep understanding of corporate engagement with society and business motivations for societal engagement, including corporate philanthropy, corporate social responsibility, and shared value creation
- Exceptional proposal writing skills – a proven track record of producing high-quality written concept notes and proposals for business and/or philanthropy partners
- Proven ability to conduct analytical research on business to identify corporate opportunities to contribute to development outcomes through core business investments
- Keen ability to tailor your work into persuasive and visually appealing materials for different audiences, including business, philanthropy, and government partners
- Outstanding project management and coordination skills, including an ability to manage high workloads and meet deadlines
- Ability to understand financial information and produce budgets
- A strong team player with an empowering and collaborative working style and excellent interpersonal skills
- Solutions-focused with a creative problem-solving approach
- Able to prioritise and manage a varied workload, taking the initiative, and meeting deadlines
- Highly accurate with a strong attention to detail
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The Bridge Project is a well-established, vibrant Charity based in Bradford, with a dedicated team providing services to a broad range of people experiencing the effects of deprivation and health inequalities. Our mission is to empower people experiencing multiple barriers to achieve positive change.
We work with individuals, families, partners, and communities to improve people’s lives in a sustainable way, recognising that solutions are often complex and need to address a range of issues such as homelessness, substance misuse, offending, sex working, risk-taking behaviours, relationships, housing, physical and/or mental health, and employment.
We have an exciting opportunity and are looking for someone who shares our values and is passionate about what we do, to take on the role of Deputy Director of Business Development. This is a crucial role in securing funding to enable us to carry out our mission along with the long-term sustainability of the Charity.
You will work with the senior management team to develop and implement a Business Development Strategy, whilst growing established and new commissioning relationships, communicating effectively the need and impact that the Bridge Project has. It is therefore essential that you have good interpersonal, leadership and negotiation skills with a positive and enthusiastic approach in order to work collaboratively, in partnership and across the organisation.
We are looking for someone who has 2 years’ demonstratable experience of writing high quality, innovative and successful bids and competitive tendering, with experience in the substance misuse, criminal justice, health or related sector. However, we would like to hear from experienced bid writers who wish to further their career and develop into this role over time. An ability to work independently and to meet tight deadlines is essential.
This is a full-time permanent role working with a supportive team, on a hybrid basis, 3 days in the office and 2 days from home. A willingness to undergo a standard DBS check is a requirement of the post.
In return we can offer a competitive salary, 4% pension contribution, excellent annual leave entitlement, employee assistance scheme, life insurance and a programme of mindfulness activities for staff. The Bridge Project is a Mindful Employer.
You must complete the Bridge Project’s application form in order to be considered for the role. No CV’s are accepted. No Employment Agencies please.
The closing date for completed applications is 9.00 am on Monday 22 April 2024.
Shortlisting will take place on Wednesday 24 April 2024.
Interviews will be held on the afternoons of Wednesday 1 May/Thursday 2 May 2024.
The client requests no contact from agencies or media sales.
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
We are looking for a dynamic and enthusiastic individual to be an essential part of our mass participant events team. This team is responsible for managing a Christie presence and participants at events including the Manchester to Blackpool bike ride and the Manchester Marathon. It regularly raises over £1.7m and has ambitions to reach £2m. Ideally, we require someone with an energetic personality, a positive outlook and a mature approach to managing staff.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Chiswick Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
Up to £30,000 dependent on experience, plus OTE Bonus
Location
Chiswick
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The Middlesbrough Programme on Gendered Poverty is an exciting collaborative programme bringing together Buttle UK, the Smallwood Trust and Turn2us to test whether a co-produced & collaborative approach to grant-making can transform the lives of women and their children.
The programme aims to:
- Shift power to people worst impacted by gendered poverty and work to end gendered poverty
- Develop the programme using co-production techniques so that the voices and experiences of the women and their children, who face issues created by gendered poverty, inform and shape the programme
- Deliver the programme with and to communities of the most marginalised women and their children
- Apply an evidence-based approach to our work and programme design
- Use grants as a primary response and tool, effectively and efficiently
- Learn as we go and work to understand how intersections of inequality impact on our grant making
- Identify opportunities to influence other grant makers and policies to support wider system change.
We are seeking an energetic, organised and passionate Programme Manager who will work with us to take this programme to the next level. We want this project to be led and informed by the women affected by gendered poverty because we know it will help us have a greater impact and shift power.
The Programme Manager sits with Turn2us’ Local Programmes Team alongside two other programmes working with communities to achieve financial security for all.
We offer flexible working patterns, both in terms of hours and remote working, however regular in person work in Middlesbrough and London will be required.
Please note that all job offers are subject to 2 – 3 satisfactory references and an advanced disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Closing date: 17th April 2024
Interview date: w/c 22nd April 2024
The client requests no contact from agencies or media sales.