Business Performance Analyst Jobs
Would you like to be the subject matter expert for all things people data at the Royal British Legion? Are you looking for a challenging new opportunity which will truly make a difference in a leading national charity?
We are looking for a People Data Analyst to join the team at RBL in this newly created position. Your role will be to plan, design, and deliver people data analytics activities to inform decision making and draw insight from a range of sources to influence the People Strategy and drive business performance.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This role will work closely with data and insight team across RBL and business partners to bring raw people data to life with the ability to tell a compelling story and enhance the reporting experience for our stakeholders.
Reporting to the People Systems Manager, key responsibilities will include:
- Creation and implementation of a People Data and Analytics Strategy, which defines how People Management Information, reporting and analytics is used at RBL
- Collaborate extensively with cross functional teams to identify data requirements and offer actionable insights
- Understand business challenges and opportunities and identify where people data could help support business decisions and solve complex issues
- Maintenance of a Management Information and Data Insight reporting catalogue
- Communicate knowledge, insight and recommendations in a way that is clear, succinct and action orientated
Your previous experience working in a similar position will be key to success in this role, as will your knowledge of iTrent, Business Objects and various Microsoft products. You will have exceptional attention to detail and will be confident explaining complex data sets to a non technical audience.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work, including regularly to our London, Haig House office. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
Should you wish to explore a hybrid London Haig House office working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Monday 25th March 2024
Interview Date(s): Tuesday 2nd or Wednesday 3rd April 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Credible financial planning. Informed decision-making. Impacting the future.
Commercial Finance Analyst
£36,000-£45,000 (+ & study support)
Reports to: Retail Finance Manager
Department: Chief Operating Office
Contract: Permanent
Hours: Working hours
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Closing date: 01 April 2024, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Two competency-based interviews with an Excel exercise
Interview date: From the week commencing the 08 April 2024
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We are looking for a part qualified Commercial Finance Analyst to join Cancer Research UK's Finance team to deliver insightful reporting and financial planning for our Retail & Trading teams.
Our growing network of 600+ stores, superstores, and distribution hubs raised £127m in 2022/23 towards our life-saving work, and we're investing significantly in the expansion of our new (e.g. eBay, ASOS Marketplace, and Depop) making this a diverse and exciting area. This means you will have the exciting (and fulfilling) opportunity to directly support the and cause-driven impact of a diverse and growing business area.
You will use your financial planning, modelling, and reporting experience to provide analysis and decision support to various initiatives and projects across Cancer Research UK, and support the forecasting, budgeting, and long-term planning for a large cost-centre base throughout the financial year. You'll also collaborate closely with the team's management accountant to ensure a joint approach to financial reporting/planning and analysis.
This is a great opportunity for a part-qualified Finance Analyst with multisite experience to gain exposure to budgeting, forecasting, and stakeholder relationships while being supported with your studies to become a qualified accountant. In this supportive working environment, you'll discover something new every day, whether it's a new connection, a new method of engagement, or a talent you never knew you had.
What will I be doing?
- Producing the planning and reporting for our Retail & Trading teams (600+ cost centres). This will involve understanding variances, providing accurate insight into the financial performance of these business areas; and supporting the forecasting, budgeting, and long-term planning throughout the financial year.
- Providing analysis and information to support decisions, projects, and business cases with the support of both the Retail Finance Manager.
- Supporting the financial planning, forecasting, budgeting, long-term planning, and Finance Managers for your business areas.
- Building strong relationships and clearly communicating financial information with non-financial stakeholders across the Retail & Trading teams to enable the organisation to own and take responsibility for their plans.
- Analysing trends and performance to feed into forecasts and long-term financial planning.
- Producing and communicating analysis that turns data into insight to financial and non-financial audiences while understanding the 'so what' and questioning 'what's next?'
- Collaborating closely with the Management Accountant for your business area to ensure accounts are complete and correct, and analysing management information to find efficiencies and improvements.
What skills will I need?
To be considered for this role, you must have the right to work in the UK as we are not able to offer visa sponsorship for this role.
- Part-qualified Accountant (ACCA/ CIMA/ ICAEW or equivalent)
- Produced financial planning within a large, multisite organisation (100+ sites/ cost centres) that receives a high volume of daily transactions/ sales (this can be in a non-Retail industry such as hospitality).
- Experience in delivering financial planning, modelling, and reporting (including variance analysis, budgeting, and forecasting).
- Supported a budgeting and forecasting cycle throughout a full financial year.
- Built strong business partnering relationships with an ability to clearly analyse, present, and explain financial information and extract key issues with both financial and non-financial stakeholders.
- Can set and meet deadlines in a fast-paced environment while maintaining strong attention to detail and effectively managing expectations.
- IT Literate and comfortable manipulating data in Excel (e.g. v-lookups, index match and Pivot Tables)
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
For the full job description and more information about working with us please contact
Additional Information
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Cancer Research UK – we are dedicated to working collectively to save more lives, create more tomorrows and dispel the fear of cancer. We...
Read moreWhat we do
For one in two of us, cancer will change everything
When it does, so can we.
Weston Park Cancer Charity is here to face cancer with you. Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre. It’s our job to care in every sense for our patients and their families. Our help is free, and we’re here for you, together every step.
What you do
Main purpose of post
This role will lead on the development and implementation of an integrated data strategy for the charity, working collaboratively with all departments to understand their data needs and supporting the use of data to improve performance and maximise our impact.
As a Data Analyst, you will be responsible for ensuring the accuracy and integrity of our data systems and processes, as well as extracting key insights and identifying trends to inform decision-making and drive organisational growth.
You will provide our teams with insightful reporting and data analytics using internal and external data across marketing, donor and operational activity, to optimise our fundraising activity and increase income.
This role is integral to ensuring there is consistency in the way the charity collects and processes data and will be the first point of contact for advice and guidance for data issues. You will be responsible for developing a training programme to support database users to become competent day-to-day users and will deliver further training on specific aspects of the data management systems when required.
Your work will be a mix of direct support to our fundraising and delivery teams, improving and adapting our CRMs and data management systems, leading on improvement projects, and producing high quality analytics to demonstrate impact and support strategic planning.
Key Responsibilities
Database Management & Information Governance
· Undertake the role of Systems Administrator for the charity CRMs and data management systems, responsible for global updates and high-level administration functions.
· Manage and maintain the Fundraising Team CRM system (currently Raisers Edge) and the Services Team CRM (currently File Maker Pro) to ensure they are a reliable source of supporter and patient data.
· Liaise with the CRM developers to stay abreast of software developments and attend training sessions to be updated on best practise for its use.
· Work with CRM users to ensure data management best practice is being adhered to and provide support and guidance when required.
· Investigate and correct data inconsistencies, missing or incomplete data and duplicate records to ensure the CRM produces consistent results and information.
· Work closely with the Head of Fundraising and the Data Protection Lead to ensure that data is processed in a way that is compliant with official registers: the Fundraising Regulator, the ICO, telephone preference services (TPS), mailing preference services (MPS) and other legislative/best practice requirements.
· Manage data consent, privacy and compliance with GDPR regulations across all data management systems.
· Maximise opportunities to grow our database of supporters using digital and other data collection methods, leading on compliance with appropriate consent processes and engaging and supporting colleagues involvement.
Data Insight
· Liaise with fundraisers to fully understand their objectives and data requirements for appeals, communication with donors and event planning.
· Liaise with the Services Team to implement reporting methods that provide insights showing use of services, client demographics and referral patterns to inform service development and budget decisions.
· Support fundraising campaigns with data analysis and reporting to improve donor retention and income generation.
· Generate regular reports and visualisations for internal and external use to demonstrate the impact of our fundraising and services.
· Work collaboratively with our Fundraising, Marketing and Event teams to evaluate campaign performance and provide data-driven insights and recommendations for improvements.
· Lead the wider team to develop high quality and insightful KPI reports and analysis for each area of the charity.
· Lead the compilation of our annual report data to provide a comprehensive account of the charity’s performance and impact over the past year.
Systems Development
· Create user-friendly processes that allow the team to easily submit and retrieve data from the charity’s data management systems and CRMs.
· Design information systems and analytical tools for impact reporting purposes to inform service delivery, strategic thinking and new ways of working.
· Lead an evaluation of our current donation and marketing online platforms to identify opportunities to simplify the donor journey and enhance donor engagement.
· Identify and implement opportunities for automation and integration of systems across departments to streamline the data collection process.
· Maintain knowledge of technological developments, staying up to date with emerging trends and making recommendations for innovative process improvements.
· Lead the scoping and commissioning of new CRMs and data management systems and lead the implementation process, including accurate transfer of data between systems.
Financial & Technical Accounting
· Collaborate with the Finance Team to provide analysis of trends, and annual performance activity to support the monthly financial reporting pack and enable evidence-based decision making.
· Collate information to assist the Finance Team with increasing the value of donations through the recovery of income tax under the gift aid scheme.
· Provide the Finance Team with data analysis and insights to support the annual and three-year budget planning process.
Training Others
· Provide comprehensive in-house training to new and existing staff members to ensure consistent data recording processes are followed.
· Monitor data quality standards and address areas which need attention with additional training or support.
· Ensure data protection policies are followed and provide guidance to staff on the Data Protection Act and requirements for storing sensitive information.
Other
· Attend and contribute to team meetings and 'away days' and be an active, invested member of our team.
· Ability and willingness to travel throughout the region to attend charity fundraising events and outreach services.
· Able to work flexibly, including working in the evenings and at weekends.
General Responsibilities:
Every employee is required to:
• Adhere to, and comply with, organisational policies, procedures and guidelines at all times.
• Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.
• Comply with the organisational policy on confidentiality, and the General Data Protection Regulations
• Respect the confidentiality and privacy of donors, guests and staff at all times.
• Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Who you are
We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Data Analyst will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.
About you:
· You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.
· You will have excellent communication skills (both written and verbal).
· Able to manage your own workload and priorities to agreed deadlines.
· Participate in and contribute to team meetings.
· Co-operate and liaise with colleagues, working in a professional manner at all times.
· Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity.
· Support and encourage harmonious internal and external working relationships.
· Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.
Our Total Rewards Package
Our Total Rewards Package is the result of staff feedback and best practice across the charity, public and private sectors. Some of our key benefits, depending on eligibility, include:
· 27 days (plus bank holidays) annual leave
· Option to purchase additional five working days per year
· Westfield Health level 4 coverage
· 12 weeks maternity leave at 100% pay and an additional 6 weeks at 50%
· Up to 2 weeks full paternity pay
· NHS benefits
· Hybrid working
· A minimum 4% employee / 6% employer contribution through our Auto Enrol private pension scheme. *Tax relief is automatically claimed for the staff member.
· Death in service cover
Weston Park Cancer Charity is here to face cancer with you. Our services, advice, therapies and support are for you and the people close to you...
Read moreThe client requests no contact from agencies or media sales.
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
We have a fantastic opportunity which would suit a junior accountant or a first line IT support analyst/engineer, to join the GIS team to support all MSI countries in their use of our global accounting system, Infor Sunsystems.
You will be a member of a 3 strong finance application team, that is tasked with providing high quality and timely end user support for users of SunSystems and associated applications. You will take responsibility as first responder for MSI country programme staff, regional and global finance end users, when they encounter issues or need support.
You will provide an excellent customer experience and clear communication, taking responsibility for resolving support tickets as quickly and efficiently as possible within service level agreements. To deliver effectively, you will be passionate to learn MSI finance business processes, business rules and the different applications which support these. Where necessary you will manage escalation of requests as required to other GIS teams or third-party support, keeping the customer up to date.
This role provides an opportunity for someone working in finance with a keen interest in IT systems, or for a junior analyst / IT engineer with some existing experience, seeking to grow and develop in a global finance systems focused role. There will be lots of opportunities to learn and develop knowledge in multiple technologies and finance business processes, while interacting with users based all over the world. Much of this learning will come via team cross training and learning on the job from our established Finance Application Analysts.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To perform this role, it is essential that you have the following skills:
- Communication: you’re a strong written and verbal communicator, able to communicate effectively with technical and non-technical colleagues on a one-to-one basis.
- Problem solving: you’re able to trouble-shoot issues in a logical manner and come up with appropriate solutions with guidance from your line manager.
- Analytical skills: you’re analytical, with an ability to analyse and interrogate data and information, and to apply “critical questioning”.
- Organisation and prioritisation: you’re able to juggle different demands, prioritise support based on business impact urgency, and escalate as necessary.
- Proactiveness: you have an ability to identify potential knock-on impacts or patterns which may be evident from support tickets, and to act accordingly.
- Collaboration: You’re a team player and you are energised by working with colleagues and supporting end users based all over the world.
- Technical mindset: you’re able to quickly understand new technologies, systems, and processes.
- User-centred: you ensure that any materials and guidance you give has the users at the heart.
- Language: you’re fluent in English, both written and verbal.
To perform this role, it is essential that you have the following experience:
- Some prior experience of either working within a finance function or associated function, or, within an IT / systems function.
- We expect that you will already have taken steps which demonstrate a keen willingness to learn finance business process and/or the associated systems which support these.
Additional experience that we’d welcome:
- Experience of end user support including ticket logging, ticket resolution, updating of a knowledge base.
- You may have had some exposure to a programming language such as SQL, or an appetite to learn more technical skills.
- Experience of working in a highly international business setting and/or healthcare business setting / NGO would be welcome.
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Committed to the protection of team members and clients, with a focus on vulnerable groups
- Able to role-model inclusive and culturally sensitive attitudes and behaviours.
- Resilient, flexible, positive attitude and who thrives in fast-paced, dynamic environments
- Driven by doing work that directly impacts those most in need
- Curious about emerging developments within our sector and passionate about building best practice
Actively seeks out feedback on their performance (both results and behaviours) with a view to continuously learn and develop
For more information about the role, please view the job description and person specification on our website.
Location: London Support Office (hybrid working) or where any MSI country programme operates.
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: 12 month fixed term contract.
Salary: £29,200 - £36,500 per annum for UK based candidates. Discretionary bonus + benefits. For all other locations, the role will be banded within national context.
Salary band: BG 6
Closing date: 20th March 2024 (midnight GMT). Interviews may take place before this date for exceptional candidates. For all other locations, the role will be banded within national context.
Please see the job description on our website.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
You’ll work as part of a dispersed IT Support Team providing support and advice to colleagues within the Fund helping them to ensure that we’re able to help as many Communities as possible to deliver life changing outcomes to those in need. Based in the London office and reporting to the IT Support Manager the support you provide will be both remote, through telephone and Teams and in person. Training will be provided.
The IT Support Team fulfils a range of roles and responsibilities, and whilst playing your part in delivering life changing funding you won’t have a typical day. As a first point of contact for all our customers you’ll engage with them to fully understand all their needs and provide support and solutions to fulfil and exceed their expectations.
Working closely with colleagues across the department, the IT Support Team ensures our customers benefit from an excellent enabling service provision in incident management and resolution, and request fulfilment. Whilst taking ownership and managing support tickets using our Service Portal, you’ll follow established protocols escalating issues as needed. Responsibilities can include device deployment, telephony services, printing services, finance systems, HR systems, desktop and cloud productivity systems, SharePoint, connectivity software and systems, and mobile device applications.
Additionally, you’ll work closely with other London based colleagues around deployed kit and asset disposal.
Interview Date: Tuesday 2nd and 3rd Wednesday April 2024– onsite in London
Location: London /Hybrid, expectation to be in the office 2/3 days a week.
Essential criteria
Demonstrable experience and qualifications in these areas will be required:
- Familiarity with more than one area of IT Support, including but not limited to: business application support, incident and major incident management, device deployment, telephony services, printing services and the usage of funding systems, finance systems, HR/people systems, desktop and cloud productivity systems, SharePoint, connectivity software and systems, mobile device applications and fulfilment of requests.
- Experience in working within a customer support/service role where providing the highest level of customer service was key.
- Ability to work within a team and as an individual.
- Experience with time and work management.
Desirable criteria
Desirable but not essential skills:
- Knowledge of Microsoft systems and applications (Windows, Office 365 and Azure/Intune)
- The ability to work as part of a remote team, and to prioritise conflicting demands whilst delivering quality service.
- Experience of working in a technical support role where adherence to standard operating procedures, established systems and processes was required.
- Experience with Active Directory.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community
Social connections and community activities are at the heart of creating healthier, happier...
Read moreActively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
Principal Accountabilities:
As Marketing Executive in the Marketing & Communications team, you will support our marketing activity to help grow our brand, our supporter base and increase engagement with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for digital communications delivered via content on our website, social channels and email to support the delivery of Ben’s overall Health & Wellbeing content strategy.
- Develop our social media channels to grow audiences and increase engagement with the people we support, and who support Ben
- Produce high-quality content that key audiences will find interesting and useful and meets strategic objectives
- Support to develop a programme of regular content for social channels, email and website and maintaining and updating calendars as appropriate
- Work with the Digital Marketing and Engagement Manager to plan and deliver the Health & Wellbeing calendar of awareness content and engagement
- Plan and deliver all digital communications in line with the overall campaign/content planners and internal processes are managed effectively
- Plan, create and develop content which is tailored to audience personas
- Work with colleagues to develop content that is relevant for our audiences and is channel and brand appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
- Support online advertising (social, retargeting and PPC)
Experience required:
(E = Essential / D = Desired):
- 2+ years content writing experience
- Writing, creating and producing content in multiple formats for various audiences and touch points
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation
- Creating effective content and supporting others to do this
- Understanding and application of brand guidelines
- Excellent spelling and grammar, with the ability to change the tone of voice dependent on the audience
- Practical content gathering, writing, and editing
- Managing online and social media advertising campaigns
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications
- Use of CMS, web platforms such as Umbraco
- Use of collaborative tools such as Google Drive, Trello, Teams etc
- Social media channels, analytics and scheduling software e.g. Sprout Social
- Using a test and learn approach to increase engagement
- Working in a collaborative and consultative way with in-house teams, taking account of others priorities and helping others to achieve their goals
- Strong organisational & project management skills
- Experience of working for a charity or not-for- profit organisation (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification (D)
- Digital marketing qualification
- High level of computer literacy and the ability to pick up new systems and software quickly
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques
- Understanding of how data describes audiences and how this impacts the development and evaluation of content
- Great understanding of user journeys
- Understanding of charity working regulation and standards (D)
- Understanding of the automotive industry of its needs and requirements (D)
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependen...
Read moreThe client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Overall purpose:
As Fundraising and Campaigns Marketing Manager in the Marketing & Communications team, you will drive Ben’s fundraising and commercial services with individuals and businesses within the automotive industry. You’ll work closely and collaboratively with colleagues to deliver the best possible results for communications delivered both digitally and physically (this can include content on our website, social channels, email and printed materials) to support the delivery of Ben’s overall strategy.
Principal Accountabilities:
- Managing the day-to-day marketing of fundraising/income campaigns using a test-and-learn approach across a range of new and existing channels and products
- Managing campaigns and projects from planning to delivery and evaluation, ensuring they are delivered on time and on budget
- Assisting with the ongoing monitoring and optimisation of fundraising campaigns and products
- Researching competitor campaigns, market trends, new tools and platforms
Planning and organising
- Create and execute Fundraising and Marketing plans to promote Ben’s services, events and campaigns against budgets and with clear ROIs, in line with longer-term org strategy
- Work across the range of fundraising and commercial products and services, to ensure pricing, positioning and promotional activities are aligned for maximum impact
- Support to look after brand management of Ben’s fundraising and commercial brands (DoIt4Ben, ILC, Ben Ball, Ben Training etc.)
- Plan, create and develop high-quality content which is tailored to audience personas, which they will find engaging and meets strategic objectives
- Utilise various channels, including social media, website, email marketing and traditional media, to reach the target audience effectively
- Support to develop a programme of regular content. Maintaining and updating Ben wide calendars as appropriate
- Work with colleagues to develop new products and update existing products that are relevant for our audiences that are channel and brand appropriate
- Manage the design, production and distribution of marketing collateral (digital and print), making sure it is consistent with our messaging, tone of voice and is audience appropriate
- Manage end to end email process – from creating emails, automations, using correct data & segments to sending & then evaluating campaigns
- Support online advertising (social, retargeting and PPC)
- Use a test and learn approach in order to learn from user behaviour and to ensure Ben leverages digital communications channels to reach and engage target audiences
Experience required:
(E = Essential/D = Desired):
- Significant marketing and fundraising experience and responsibility within a non-profit environment (minimum 2 years) (E)
- Experience of creating and delivering an annual programme of marketing (E) and fundraising activity (D)
- Experience of working in the automotive industry either in a campaign or hands on capacity (D)
- Experience of delivering strong ROI on fundraising campaigns (E)
- Confident communicator at all levels of the organisation, with the ability to work collaboratively across different areas of the organisation as required (E)
- Very strong organisational and project management skills, with the ability to prioritise tasks and activities across multiple, simultaneous projects (E)
- Understanding and interpreting data (D)
- Experience of traditional and online marketing with an excellent understanding of the digital landscape (E)
- Writing, creating and producing content in multiple formats for various audiences and touch points (E)
- Managing end to end email production from data management and segmentation to email creation to sending and evaluation (E)
- Understanding and application of brand guidelines (E)
- Understanding and creation of on-page SEO and knowledge of the wider SEM implications (D)
- Social media channels, analytics and scheduling software e.g. Sprout Social (D)
Technical Knowledge:
(E = Essential / D = Desired):
- Degree level qualification and/or digital marketing qualification (D)
- Understanding of the principles of customer journey planning and stewardship (E)
- Knowledge of regulatory environment for fundraising including data protection, Gift Aid and fundraising codes of practice and regulation (E)
- High level of computer literacy (MS Office)
- Experience of using CRM (Salesforce) and CMS (Umbraco) systems (D)
- Project management/collaborative working tools (E)
- Knowledge of Adobe Acrobat Creative software (D)
- Knowledge of marketing principles and techniques (E)
- Understanding of how data describes audiences and how this impacts the development and evaluation of content (E)
- Strong attention to detail (E)
- Using a test and learn approach to increase engagement (D)
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependen...
Read moreThe client requests no contact from agencies or media sales.
Battersea is undergoing a significant transformation programme to deliver real change in the way we work with, utilise and learn, from Data. Our new approach will enable smoother animal, customer and supporter journeys and will help us with embed a truly data and insight-driven approach to decision-making at Battersea. With the programme underway, this exciting role has been created to lead the Data Applications Change team, within the wider Data Applications function.
This role, working with the Head of Data Applications will be responsible for recruiting and embedding the newly created Data Applications Change Team. Initially, this team will play an important role in the success of the programme by being responsible for delivering significant parts of several programme workstreams. Once the programme has been implemented, the Data Applications Change team will be responsible for the ownership and delivery of all future changes required for our new Salesforce Lightning CRM, MuleSoft AnyPoint and other related applications.
This is a really exciting opportunity for someone looking to help shape the future of data at Battersea. For an experienced professional, open to working in a dynamic and fast-paced environment, with a desire to facilitate and drive real change, this role offers a lot of opportunity.
About us
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance
• Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Hybrid working policy
We operate a hybrid working model, with our office-based staff splitting their time between site based and home working. We believe this enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause. As such, you’ll be expected to work in our Battersea office for at least 50% of your working week.
Equality, diversity and inclusion at Battersea
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 20th March 2024
Interview date(s): w/c 25th March 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking an experienced Human Resources Officer (HRO) to join our dynamic team at ArtsEd. The chosen candidate will play a pivotal role in fostering a positive work environment, managing employee relations, and ensuring compliance with HR policies and statutory regulations. The HRO will work closely with all members of the HR Team, Headteacher of the Day School and Sixth Form (DSSF) and with its staff. You will be the primary point of contact for day-to-day HR matters within the DSSF, but will be part of the wider HR team reporting to the Head of HR.
The HR team comprises the Head of HR and two other HR Officers. An up-to-date knowledge of employment law and HR best practice within an educational setting are essential, and the role will suit a diplomatic individual who can confidently support senior leaders on day-to-day issues, and who can be hands-on with the day-to-day tasks of the department.
Key Responsibilities:
The HR Officer will work in accordance with statutory compliance and the School’s KCSIE and ISI obligations:
- First point of contact for all DSSF HR related queries
- To work under the direction of the Head of HR in ensuring the Single Central Register (SCR) is accurate at all times.
- To support the Head of HR in conducting internal audits of the SCR and reporting any recommendations back to the Head of HR for consideration.
- To support the Head of HR in ensuring all statutory checks are carried out on new staff in accordance with role requirements and adherence to safer recruitment principles.
- Provide reports or statistical data
- Undertake any other duties that may reasonable be expected of this role for the smooth and efficient running of the HR depart which includes covering for the other HR Officers during periods of absence
The HR Officer will be the first point of contact for all HR issues within the DSSF and to deal with telephone, email, and written queries in a timely and efficient manner, directing them to colleagues as appropriate.
Specific aspects of the role are detailed below. This is not an exhaustive list, but rather illustrative of the nature of the role:
HR Department:
- To contribute to the development of HR procedures and practices through sharing experience and lessons learnt on current practice and by continually looking to make systems more effective and efficient.
- To contribute to the efficient functioning of the HR Department, by maintaining the office environment and systems to a high standard and actively contributing to the ongoing monitoring, review, and implementation of improvements to the unit’s administration processes.
- To maintain a good working knowledge of all HR administrative activities completed within the team and to provide cover across the unit during periods of annual leave, sickness, and other absences/breaks. Work collaboratively with colleagues within the section, department, and whole organisation to deliver services effectively, efficiently, and flexibly.
- To have a flexible approach to work across all areas of the HR Department’s remit as and when necessary and during busy periods.
- To be responsible for sickness absence returns and medical certificates received from staff, ensuring prompt completion of appropriate forms by staff and managers, and forwarding the information to the Finance Department in a timely manner. Provision of sickness statistics. Supporting and advising management at first stage sickness absence meetings, note-taking for second and third stage sickness meetings.
- To operate and maintain pay related processes in an efficient and effective manner, ensuring that pay related information is accurate and relayed to the Finance Department in a timely manner and to agreed deadlines. Liaison with staff and managers including provision of correspondence to staff.
- To be responsible for advising on HR Policy and Procedural related queries from managers and staff, giving due regard to data protection requirements, and relaying them to Head of HR as appropriate.
- To be responsible for the processing of relevant paperwork for Maternity, Adoption, Paternity, and other types of leave. To attend Maternity meetings with staff to advise them on their obligations and entitlements. To advise managers and employees on policy/procedure/calculations.
- To actively seek to implement ArtsEd’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post.
Recruitment, On-Boarding and Leavers
- To collaborate with department heads to identify staffing needs. Managing recruitment campaigns, including consulting recruitment managers, preparing job descriptions and job adverts, advertising vacancies, participating in interview panels and communicating results to shortlisted and unsuccessful candidates.
- To be responsible for updating the Single Central Register ensuring compliance with KCSIE guidance and maintain knowledge in this regard. Distribute, collate, and record all new starter information in line with Safer Recruitment in Education guidance including references and background checks.
- To be responsible for changes required for starters/ leavers, changes, and additions to pay (including changes in hours, additional payments and increments) by competing relevant paperwork and updating electronic HR systems (for example on HRIS Cascade) and employee files in a timely manner and with due regard to data protection requirements.
- To be responsible for the provision of induction information to management, ensuring process is completed, raising any serious concerns with the Head of HR, arranging mandatory training and the progression of the probationary reports. Ensuring that induction processes for new staff are carried out and recorded within HR systems. Liaise with IT in relation to new starter account creations and passes.
- To assist with staff leaving processes i.e., guiding managers through exit procedures, distributing exit questionnaires/conducting exit interviews.
Training, Development and Performance Management
- To identify training needs within the organization and coordinate professional development programs.
- To work closely with department heads to create career development plans for employees, fostering a culture of continuous learning.
- To highlight, monitor and review training and development across the school.
- To implement and oversee performance appraisal systems, providing guidance to managers on effective performance management techniques.
- To be responsible for the provision of routine advice to staff and managers on capability, disciplinary, complaints investigations, including providing background information and research from personal files; supporting managers in implementing corrective actions when necessary.
- To be responsible for aspects of the Performance Development Framework system, ensuring the logging of appraisal returns and that the process is completed within prescribed deadlines, escalating outstanding issues as appropriate including chasing of missing paperwork. Provision of advice to staff and managers on the process.
- To support managers in conducting investigation meetings and disciplinary hearings and ensured any correspondence is completed and issued within departmental deadline.
Employee Relations:
- To act as a mediator in resolving conflicts and disputes among staff members, ensuring a harmonious work environment.
- To conduct regular check-ins with employees to address concerns, provide support, and enhance overall job satisfaction.
Policy Development and Compliance
- To assist the Head of HR in reviewing and revising HR polices and Staff Handbook in line with changing or new employment legislation.
- To stay abreast of employment laws and regulations, ensuring that all HR policies and procedures, and the implementation of these, comply with current legislation.
General
- To actively seek to implement the ArtsEd policies in relation to the duties of the post and always give due regard to the health and safety of both themselves and others when carrying out their duties.
- To undertake any other duties that may reasonably be requested of this role for the smooth and efficient running of the HR department
EDUCATION & KNOWLEDGE
- CIPD level 5 or have equivalent experience
- Knowledge of Independent School's Safer Recruitment and KCSIE requirements and processes
- Strong knowledge of UK employment laws and regulations
- An understanding of GDPR and confidentiality
SKILLS & EXPERIENCE
- xperience undertaking HR processes within a busy office environment
- Excellent Microsoft Office skills (i.e. Outlook, Word, Excel)
- Experience of working with HR information systems
- Experience of using initiative to resolve problems, identifying practical and suitable solutions
- Experience of planning, prioritising and organising personal workload to deadlines with minimal supervision
- Ability to handle sensitive and confidential information with discretion.
- Excellent interpersonal, communication and relationship management skills with the ability to deal with a wide range of people and situations confidently, sensitively and diplomatically.
The client requests no contact from agencies or media sales.
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Executive Assistant to the CEO
Salary: £30,000 - £35,000 (incl London Weighting) depending on experience
Location: Hammersmith with some working from home
Hours: 35 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Executive Support Officer will provide support and assistance to the CEO. She will ensure a high standard of professional support is provided and administrative systems are established and maintained, to ensure the CEO is able to maximise use of her time to efficiently lead the organisation.
Excellent communication and organisational skills, strong organisational skills, strong IT skills and a proactive approach, will enable the post-holder to deal with internal and external communications, produce high-quality written work, organise and process information and co-ordinate meetings and events.
About You:
To be successful as the Executive Assistant.
You will have excellent knowledge of Microsoft office Word, Excel and PowerPoint, bringing a minimum of 2 years’ experience providing administrative support at a senior level, and of maintaining and implementing effective systems. You are reliable and experienced in of multi-tasking and prioritising within a high-pressure work environment, managing competing demands, arranging meetings and effective minute taking.
Skilfully organising management of emails, post. Have a pro-active approach and willingness to develop strong working relationships with staff at all levels to engender a coordinated approach to communications. You must have excellent interpersonal skills and the ability to communicate well with a range of professional. Be confident in liaising with all diverse audience and the ability to handle confidential matters with the utmost discretion. You will effectively connect across a medium sized organisation with many sites and have the ability to work independently, deliver to deadlines and preferably experience of working in the voluntary sector, preferably within women’s services. With a helpful and calm manner and positive approach to work.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Wednesday 20 March 2024@ 23:59
· Interviews are taking place on Tuesday 16 April 2024
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Organisation Overview
Advance is a national women's organisation established in 1998 which empowers women...
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