Business Service Administrator Assistant Volunteer Roles

The Operations Assistant supports the Chair with all administration to enable Hidayah to function smoothly. Responsibilities include, but aren’t limited to:

• Providing administrative support to the Chair including scheduling meetings, managing calendars and responding to emails
• Creating process flows to enable service delivery and monitor progress
• Preparing meeting agendas, taking notes and sharing meeting minutes
• Maintaining accurate and up-to-date records and databases including documents on the Google Drive
• Aiding in the planning and execution of all operational projects and initiatives
• Preparing reports, presentations, and documentation as needed e.g., for annual reports
• Responding to inquiries and providing information to internal and external stakeholders
• Performing other duties and tasks as assigned by the Chair

How much time is required?

We are flexible around your schedule but we anticipate that the role will require around 4 hours per week. The following commitments are in place for all Hidayah volunteers:

• Aim to attend all relevant meetings, delivering a comprehensive report with updates and to complete actions as and when they appear
• Aim to attend all other planning meetings as necessary
• Attend Hidayah events (where geographically possible)
• Help to fundraise for, and advertise, any Hidayah events and fundraising drives
• Add to and maintain the administration of our file sharing system ‘Google Drive’ to ensure it’s up to date with clear records, templates and forms
• Check and respond to emails in a timely manner
• Contribute to the communications group (via Discord) and stay up to date with Hidayah developments
• Provide information, statements and data for the annual report
• Keep up to date with Hidayah communication and organisational developments

This role is subject to a 6 months probationary period with a 2 month notice period should you wish to resign.

What is expected from an Operations Assistant?

Knowledge:

• Educated to degree level or experience which demonstrates equivalent analytical ability
• Knowledge of quality assurance systems and their benefits for the voluntary sector
• Knowledge of good governance procedures for the voluntary sector
• Understanding of confidentiality, equality and diversity and safeguarding procedures

Personality:

• A self-starter who can volunteer with minimal supervision
• Friendliness, enthusiasm, dedication, responsiveness, flexibility and eagerness in supporting the aims, vision and mission of Hidayah

Personal Skills:

• Confidence taking the lead with plans and ideas at Trustee meetings
• Ability to resolving conflict situations if needed
• Professionalism in all situations

Administration Skills:

• A high degree of literacy in Microsoft Office and IT Applications
• Join Hidayah Membership and Hidayah Discord server
• Participating and contributing to discussions on the Hidayah Discord server
• Read all Hidayah policies, keeping up to date with any changes
• Read, understand and agree with the constitution of Hidayah (available on our website)

Please ensure you do not have a conflict of interest with your current role and check this prior to applying for this role.

What benefits do I get from this role?

• Volunteering with Hidayah brings a range of a benefits such as:
• Reference for your CV
• Contributing to Hidayah’s cause
• Supporting vulnerable communities
• Connecting with like-minded, passionate people
• Experience working strategically as part of a team
• Development of professional networking skills

Borderline Support UK CIC are a small non-profit organisation made up entirely of volunteers. We work to support people with borderline personality disorder through peer support groups, signposting, and more.

Lived experience isn’t necessary for this post, but it would be an advantage.

We are currently looking for enthusiastic and passionate Research Assistants who can dedicate a few hours a month to work on projects with Borderline Support UK. We aren’t looking for people with buckets of experience (although please apply if you do!), so no matter your experience we’d like to hear from you. The more Lived Experience voices we have on our team, the better!

Some of the projects we’re running at the moment are as follows:

• Under 18’s Resource Creation
• 18+ Resource Creation
• Social Media Content
• Support Services across the UK
• Lived Experience data collection

There will be scope to work on larger scale research projects in the future.

Mind Axis is hiring!

Job Title: Volunteer Events Assistant (x1 for Redbridge or Hackney-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed) 
End Date: 6 months from start date (with 3-month probation period)

We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.

Job Description: 
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past. 

Responsibilities: 
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions. 
- Assist with the setup and logistics of sessions for The Teashop service 
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends. 
- Create engaging social media content to promote The Teashop sessions and build community awareness. 
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need. 
- Collect feedback at the end of each session and input it into Excel spreadsheets.

Essential Criteria: 
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
 
Desirable criteria:  
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
 
Benefits: 
Volunteer Events Assistants will receive: 
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training 
- Gain valuable experience in event management and community engagement within the mental health sector

Application deadline: On a rolling basis

Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.

Mind Axis is hiring!

Job Title: Volunteer Events Assistant (x1 for Hounslow-based sessions)
Time Commitment: 15 hours/month
Start Date: Summer 2024 (exact date will be agreed) 
End Date: 6 months from start date (with 3-month probation period)

We are a social enterprise dedicated to enhancing mental wellbeing. Our flagship service is The Teashop, which brings small groups of community members together to foster their mental wellbeing through an enjoyable activity with known mental health benefits, over a cup of tea.

Job Description: 
As a Volunteer Events Assistant, you will have the opportunity to contribute to our mission by supporting in-person Teashop sessions. Each session brings together groups of up to 15 adults experiencing mild-to-moderate mental health symptoms, providing them with an enjoyable activity and an opportunity for connection in a supportive environment. We’ve offered dog therapy, art-making, yoga, and wellness discussions in the past. 

Responsibilities: 
- Create Eventbrite/Facebook/Instagram ads to draw new participants to future sessions. 
- Assist with the setup and logistics of sessions for The Teashop service 
- Travel to and support Teashop sessions by helping with materials, taking photos, and managing sign-in procedures, typically two sessions per month during weekends. 
- Create engaging social media content to promote The Teashop sessions and build community awareness. 
- If required, provide mental health first aid support by signposting and offering assistance to attendees in need. 
- Collect feedback at the end of each session and input it into Excel spreadsheets.

Essential Criteria: 
- 18+ years old
- Completed A-levels or equivalent
- Must possess a valid DBS check or be willing to have it done
- Excellent organisational skills and ability to manage time effectively during sessions
- Strong interpersonal skills and a passion for engaging with diverse communities
- Availability to volunteer two weekend days per month for in-person sessions
- Ability to travel to session locations within the designated area
- Proficiency in basic computer skills for data entry and social media management.
 
Desirable criteria:  
- An undergraduate degree (BSc/BA)
- A valid driver's license and licensed vehicle to help transport materials
- Experience in customer service/administrative role
- Experience with working with people with mental health conditions
- Experience in social media and/or graphic design skills
 
Benefits: 
Volunteer Events Assistants will receive: 
- Compensation for travel expenses incurred going to sessions
- Opportunity to receive Mental Health First Aid training 
- Gain valuable experience in event management and community engagement within the mental health sector

Application deadline: On a rolling basis

Suitable applicants will be invited to interview within 2 weeks of submitting an application. Please note that the application process may close early if we receive a large number of qualified applications. We encourage interested candidates to apply promptly.

Trustee Vacancies

Showroom Work Station

(Sheffield Media and Exhibition Centre)

Showroom Work Station is a registered charity and a cultural hub for South Yorkshire and the North of England. 

Located in a converted 1930’s art deco building, the venue is home to a four-screen cinema, creative industries business centre, event space, and café bar, in the heart of Sheffield city centre. 

We are looking to recruit new Trustees to join our board.  We are particularly keen to hear from anyone with knowledge and understanding of major capital projects, fundraising or the hospitality sector.  However, if you don’t have expertise in any of these areas, but still feel that you have something to offer, please still get in touch.  This is a unique opportunity to join a creative and passionate team and help shape the future of the organisation.

As a trustee you will oversee the operation of a major cultural cinema exhibiting a diverse film programme with first run and retrospectives of curated work, including archive, documentaries, and many unique one-off programmes with regular visiting filmmakers.  We are home to some very successful film festivals and host many unique events each month.

Through our trading subsidiary, we also manage the Work Station creative industries business centre, operate a successful bar/café, and conferencing facilities.

Our Trustees work closely with the Chair, Chief Executive and Senior Management Team to provide clear strategic direction to the organisation, helping to agree policy, define goals, set targets, and evaluate performance.

As with all our Trustees, we are looking for candidates who can demonstrate excellent communication skills and have a good understanding of local, regional, and cultural agendas.

Trustees are required to attend approximately 5 Board meetings per year (usually held on the last Monday of the month, 6 pm – 8 pm) and to offer relevant support and specialist knowledge to enable us to meet the objectives of our business. 

The post is not paid but all Trustees receive invitations to special events and have a weekly allocation of free cinema tickets (subject to availability).

Application process:

Please download our full application pack and equal opportunities form from the vacancies page of the Showroom Workstation, Sheffield website.

To apply please provide the following:

• A comprehensive CV or biography (a statement outlining your roles, responsibilities, and achievements in the organisations in which you currently and previously worked). Please include details of any service as a Board Trustee or any other voluntary/community work.
• Our completed equal opportunities monitoring form.  This information will be treated as confidential and used for statistical purposes only.
• Daytime and evening contact telephone numbers that will be used with discretion.

Closing date: Please submit your application by midday on Wednesday 8th May 2024 to Julie Simpson

For an informal conversation about the role prior to submitting your application please contact Ian Wild, Chief Executive.

Showroom Work Station, 15 Paternoster Row, Sheffield, S1 2BX

Sheffield Media and Exhibition Centre Limited is a registered charity, number 100 2020

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs.

Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care.

We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a trap, neuter and return (TNR) lead volunteer you will make a vital contribution to maintaining a healthy population of feral and community cats and will help alleviate cat welfare and community problems caused by uncontrolled cat populations. You will lead a team of TNR volunteers in your local area, who in turn will help reduce the number of unwanted cats.

What can you expect to be doing?

• Supporting and managing a team of TNR volunteers
• Promoting and encouraging appropriate training for TNR volunteers
• Delegating activities to TNR volunteers
• Supporting TNR volunteers to comply with Cats Protection policies and guidelines
• Engaging with local communities, local businesses, land owners and farmers to promote the neutering of cats in their locality
• Engaging with vets to promote and arrange neutering 
• Liaising with other memebers of the Cats Protection team
• Making sure the the trapping equipment is working properly 

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping reduce the number of unwanted cats and improving the lives of cats and people in your local area. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Strong interpersonal skills, leadership and people management skills to bring out the best in your team
• Ability to see the ‘bigger picture’ and be pragmatic
• Organisational skills with the ability to prioritise and delegate 
• Good communication skills
• Confidence and experience of ensuring policies, procedures and and processes are followed
• Confidence using IT systems with a good level of record keeping/administration skills
• Patience and diplomacy to deal with sensitive situations
• Ability to engage with local communities

Time expectation

This is a flexible role and the hours will vary depending on the number of cats identified for specific TNR campaigns. Our current TNR lead volunteers spend about 10 hours per week in this role which can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

We are Niños de Guatemala, a non-profit organization dedicated to providing education to 540 children. 

We are currently seeking volunteers who can make a meaningful impact on our children, demonstrating that dreams can become a reality. 

As a classroom assistant, you'll help the teacher in various ways. If you have skills in art, language, or other areas, we encourage you to enrich students' educational experiences.

-Commit to at least 4 weeks of volunteer work, and a min. of 20 hours a week.

As an office volunteer, you’ll play a vital role supporting our small fundraising team with administrative and office related duties.

In this role, no two days will be the same! You may be inputting data, making telephone calls, packing and sending out letters, counting donations, preparing stock for events or contacting fellow volunteers to fill our events rota.

As a office volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner.
• Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service.
• Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times.
• Have good communication skills and be able to work with other volunteers and staff as part of a team.
• Have an eye for detail and a flexible attitude.
• Have a good understanding of computers (Microsoft Office) or the willingness to learn.
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents.
• Recognise, respond to, and report any safeguarding issues or concerns.

What to expect from us:

• Regular support and advice from our staff team.
• Expenses covered in line with our volunteer policy.
• On-the-job training specific to your role.
• Events where you can meet other volunteers and share ideas.
• Impressive skills to add to your CV and a reference if/when you need it.
• The opportunity to meet a network of like-minded people.
• We are an equal opportunity organisation and welcome volunteers with diverse abilities.

As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.

As a welcome desk volunteer, you will be the welcoming face of Magpas Air Ambulance at our exciting new base in Alconbury Weald.

You will greet visitors at the centre, addressing any needs whilst giving exceptional customer service. You will contact relevant staff members when appropriate and signpost people into our visitor centre experience. In between greeting guests, you may be taking enquiries, processing the sale of merchandise, taking and counting donations or assisting us with other essential administration tasks.

As a welcome desk volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner
• Understand the work of Magpas Air Ambulance to secure basic knowledge and enthusiasm for our service
• Wear your Magpas Air Ambulance ID badge while volunteering, ensuring it's visible at all times
• Greet visitors, delivering exceptional customer service assistance and providing an overall welcoming environment
• Address visitor questions and needs both over the phone and face-to-face
• Have good communication skills and be able to work with other volunteers and staff as part of a team
• Have an eye for detail and a flexible attitude
• Have a good understanding of computers (Microsoft Office) or the willingness to learn
• Process payments
• Support various administrative duties
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
• Recognise, respond to, and report any safeguarding issues or concerns

What you can expect from us:

• Regular support and advice from our staff team
• Expenses covered in line with our volunteer policy
• On-the-job training specific to your role
• Events where you can meet other volunteers and share ideas
• Impressive skills to add to your CV and a reference if/when you need it
• The opportunity to meet a network of like-minded people
• We are an equal opportunity organisation and welcome volunteers with diverse abilities



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community representing the work of a lifesaving team.

As a collection tin volunteer, you will play a vital role in supporting us to raise our profile and fundraise within your community.

You will look after the Magpas Air Ambulance collection tins within a designated area, replacing full tins and returning them to an agreed location. You can also help us by finding new locations in which to place tins. These collection tins are an important part of how we raise money, raising approximately £20,000 per year.

As a collection tin volunteer, you will be expected to:

• Represent Magpas Air Ambulance in a respectful and friendly manner
• Understand the work of Magpas Air Ambulance, having basic knowledge and enthusiasm for our service
• Wear your Magpas Air Ambulance ID badge, ensuring it's visible at all times
• Travel to your collection tins (on two or four wheels). Where motorised vehicles are used, you must hold a full UK driving license, have a road-worthy vehicle with up-to-date road tax, MOT certificate (where applicable) and fully comprehensive insurance.
• Establish the regularity of required tin collections in your area, keep a log of your activities and feedback to the Supporter Care Officer
• Proactively replace full collection tins as needed and deliver them to an agreed location within one working day of collection
• Place new tins in locations within your area, ensuring they are accurately labelled with the location and organisation's name
• Inform the Supporter Care Officer of any new tins placed or any changes, helping us to ensure records are accurate and kept up to date
• Follow all Magpas Air Ambulance policies and procedures, including reporting any accidents and incidents
• Recognise, respond to, and report any safeguarding issues or concerns

What to expect from us:

• Regular support and advice from our staff team
• Expenses covered in line with our volunteer policy
• On-the-job training specific to your role
• Events where you can meet other volunteers and share ideas
• Impressive skills to add to your CV and a reference if/when you need it
• The opportunity to meet like-minded people
• We are an equal opportunity organisation and welcome volunteers with diverse abilities



As well as joining the Magpas Air Ambulance family, you will make new friends and be an important connection within your community, representing the work of a lifesaving team.