Business Support Officer Jobs in Home Based

Who we are: 

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict and, endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The HR Officer will be responsible for providing support to the Senior HR Business Partner and the wider People and Culture team in the delivery of HR services. The role will focus on a range of HR activities including recruitment, employee relations, performance management, aspects of payroll, L&D, travel logistics and other generalist HR duties. A key part of the role will be to provide support in identifying, attracting, and hiring top talent to meet all Muslim Aid’s staffing needs.  

About the Role:

1. Ensure a smooth, efficient and welcoming onboarding and probation process for new employees.  
2. Facilitate the recruitment process by assisting hiring managers in meeting departmental needs. Responsibilities include crafting job descriptions, posting ads, screening candidates, and conducting interviews.
3. Provide advice and guidance to employees on HR policies and procedures.
4. Prepare payroll amendment sheets for UK and International staff.
5. Assist with performance management processes and employee relations issues.
6. Support HR analytics requirements to track performance metrics.

About You:

To be successful in this role you will need:

1. Bachelor's degree in human resources, business administration, or a related field.
2. Proven experience in a generalist HR role, in particular recruitment and employee relations.
3. Excellent communication and interpersonal skills, with the ability to interact effectively at all levels.
4.  Strong organisational skills with the ability to prioritise tasks and manage time effectively.
5. Knowledge of recruitment techniques and good practices.
6. Sound knowledge of employment legislation and HR good practices.

Why you should apply:

If you are passionate about helping others, enjoy problem-solving, and are looking for a role where you can make a real impact, then this is the job for you. As an HR Officer, you will have the opportunity to work closely with people from all levels of the organisation and help Muslim Aid to achieve its strategic priorities.

Benefits you will enjoy if you work for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working (working in office 2 days a week)
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 

How to apply:

Please submit your CV and Cover Letter.

We are looking for a Chief Officer who will be responsible for the day to day running of the charity as well as working with the Trustees to take the organisation forwards.  The successful candidate will have experience of working with adults with learning disabilities, will have skills in finance, management and IT, and will enjoy working in a busy environment where there are changing demands and priorities throughout the day.

At Oak Tree Farm we are committed to providing a high quality, supportive environment where adults with learning disabilities, our Team Members, are the centre of everything we do.  The farm has livestock, growing fields, greenhouses, polytunnels and a tearoom as well as craft rooms, a cottage garden, pottery and shop. Our Team Members are involved in every aspect of life on the farm and the farm is firmly embedded in the local community with Team Members providing gardening services to local people as well as volunteering on the Sandon Estate.

Job Description – Impact Reporting Officer - Food

Reporting to: Network Analyst

Location: London or Sheffield with regular travel

Contract: Permanent

Hours: Full Time, 35 hours

Salary: £26,138-£27,513 (National) or £28,731-£30,243 (London)

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit-for-consumption food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: 

Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The Role

As FareShare continues to build broad and successful partnerships with key food suppliers across the UK, the Impact Reporting Officer will play a vital role in managing data and effectively demonstrating our impact to the food industry. This position is central to achieving our mission of saving usable surplus food and feeding communities.

This role is a reporting and systems lead, providing administrative and analytical support to the Food Team with a primary focus on consolidating and managing food volume data. Demonstrating to companies the difference their food makes  in an informative and engaging way is a key driver of continued support and motivation for the food industry. We seek a fast learner who can engage across various internal systems, including FareShare’s national WMS, Power BI, and our CRM Salesforce.

Working closely with the Food Team, the role will extract and manipulate data from our systems, presenting it meaningfully in reports and updates for our key food partners. Additionally, this role will collaborate with FareShare’s in-house technology department (The Info Centre) to champion and support the maintenance and accuracy of systems used within the Food Team, ensuring account records are up-to-date, and live reporting is both accurate and beneficial to account managers while adhering to GDPR policies.

This role will champion the further embedded usage of our CRM system (Salesforce) to better manage multifaceted relationships with our partners across the food industry. Having a clear and aligned view of the relationships across the industry is central to our ability to achieve our ambitions in partnership excellence. This role will both support the teams in keeping the CRM accurate and work with the Info Centre in suggesting and implementing builds and developments to the CRM that enhance our ability to successfully track and monitor key relationships.

Alongside the ownership of our impact data, this role will also contribute to cross-departmental data analytics projects and support the Marketing team to gather qualitative impact stories. Across both qualitative and quantitative impact data, this role will look to translate all of this into meaningful insights for companies that highlight FareShare’s work and ultimately help to deliver more food for those that need it.

Main areas of responsibility

Impact Reporting

• Design, build and implement impact reporting activities across the Food Team, ensuring consistency, accuracy, and alignment with key partner joint partnership plans
• Develop and implement best practices for impact reporting to effectively communicate the difference made by partners’ food .
• Support the gathering of qualitative impact stories, working collaboratively with charity partners and individuals to compile compelling narratives.
• Bridge the gap between qualitative and quantitative impact data, translating both into meaningful insights that resonate with key stakeholders.
• Develop content that effectively communicates the broader impact of our initiatives to both corporate and charity partners.

Data Analysis and Insights

• Provide comprehensive reports and analyses on food partner volumes, aiding Commercial Manager presentations and reports to food partners, including Tesco reporting requests.
• Utilise analytical skills to extract meaningful insights from various internal systems, contributing to informed decision-making and strategy formulation (including where possible providing data to marketing team and to support commercial decisions across the procurement team).
• Collaborate with Commercial Managers to support data gathering for monthly reporting and quarterly/annual forecasting and targeting.
• Contribute to cross-departmental projects and discussions as the Food Team data lead

CRM System Enhancement

• Champion the embedded usage of the CRM system (Salesforce) to enhance relationship management with partners in the food industry.
• Collaborate with the Info Centre to suggest and implement CRM builds and developments that improve tracking, monitoring, and reporting capabilities.
• Provide hands-on support to the Food Team in improving the effective use of Salesforce, ensuring all team members are proficient in utilising its features.
• Work collaboratively to identify opportunities for CRM optimisation and efficiency gains in managing partner relationships.
• Support in the ongoing assessment of the Partnership Excellence pillar using our CRM

Food Data Accuracy

• Support the maintenance and accuracy of our food volume data across visualisation tools like Power BI, including full ownership of the food team Power BI report.
• Collaborate with the Info Centre to streamline processes related to live reporting, ensuring accuracy and relevance for account managers.

Troubleshooting, System Support and Training

• Work closely with the Food Team to understand how systems, including CRM and Power BI, are utilised for decision-making, strategic planning, and day-to-day operations.
• Offer troubleshooting support, identifying and resolving issues related to system usage and data management.
• Support in the delivery of training on existing systems with the ambition of building a stronger data culture across the Food Team and wider organisation

 Person Specification

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Experience

Essential

• Experience of data analysis to provide insight and overviews on progress against KPIs.
• Working knowledge of CRM systems and business analytics programmes such as SalesForce and Power BI.
• An ability to comprehend and display often complex data in a simplified and engaging way.
• Experience of working cross-functionally within a busy organisation meeting project deadlines.
• Experience of project reporting for internal or external audiences.

Desirable

• Experience working alongside marketing or brand teams building compelling narratives.
• Experience of using CRM or databases to extract data reports to inform decision-making highlighting any trends.
• Knowledge of, and interest in, FareShare’s mission.
• Interest and understanding of the food industry and/or food waste reduction sector.
• Ability to discuss sensitive case studies with charity partners and produce compelling content for reports and publicity.
• Experience in delivering training on technical systems.

Competencies and behaviours

• Good communication skills, written and verbal
• Ability to think creatively and use data to tell compelling stories
• Proficient IT skills, including all Microsoft office packages; specifically an advanced user of Excel with technical skills to analyse data
• Excellent numeracy skills and excellent attention to detail 
• Pro-active, organised and able to work under pressure
• Ability to prioritise effectively and cope with competing demands
• Ability to use own initiative working independently and responsibly 

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Key Tasks

• Maintain accurate and up-to-date records of all high value fundraising activity, including proposals, applications, and donor interactions, and be able to regularly report this activity back to the Head of Philanthropy.

• Manage a portfolio of low-mid level prospects and existing donors, developing clear strategies to cultivate relationships and secure continued philanthropic support of £1,000 to £10,000. Ensure all donors in the assigned portfolio are provided stewardship and take responsibility for contacts and annual work plan.

• Develop and deliver a programme of cultivation, stewardship and recognition low-mid level donors and prospects, proactively seeking opportunities to improve the chances of securing repeat gifts through bespoke communications and consistent stewardship.

• Support the Head of Philanthropy and wider High Value Team with stewardship and cultivation of donors and key contacts. These activities may include virtual events, stewardship events, proposal development, annual reporting, and direct marketing appeals.

• Ensure the upkeep of a database and filing system for all existing and prospective donors within High Value Giving liaising with the Finance and Administrative team to ensure reconciliation with financial record.

• Work closely with the Philanthropy team and other colleagues to maximise all opportunities and support a dynamic, successful, and professional team

• Ensure that data security is maintained and that legal and regulatory requirements are fully complied with.

• Undertake other tasks, when necessary, to achieve the team’s and the organisation’s overall objectives.

 General

• Managing a complex workload with competing demands and deadlines. The role holder will agree objectives and overall priorities with the Head of Philanthropy but is expected to manage unexpected/unplanned work within overall timeframes.

• The post holder is required to work closely and collaboratively with colleagues within the Fundraising Team to ensure the successful delivery of fundraising activities.

• The post holder will require excellent communication and interpersonal skills as you will need to communicate effectively and sensitively, building strong relationships with existing and potential donors.

Experience

Essential

• Experience with interacting and developing relationships with supporters or customers using a variety of channels written and verbal.

• Ability to communicate in writing and orally in a succinct and engaging manner.

• Ability to deal with information in a confidential manner and respond with sensitivity.

• Ability to confidentially deal with all levels of staff and internal/external key stakeholders with integrity.

• Strong attention to detail

• Ability to work weekends/evenings on occasion to support events and other activities and willingness to travel within the UK as needed to support fundraising activities (most often travel to the London-based officer)

Desirable

• Experience developing and managing relationships with fundraisers and other stakeholders.

Skills and Knowledge

• Excellent organisational skills.

• A high level of enthusiasm, self-motivation and flexible approach.

• The ability to take initiative and work independently to manage pieces of work, including taking responsibility for managing projects.

 Priorities

• Taking over an existing portfolio of £1,000-£10,000 existing donors, responsible for stewardship (mid-level giving) including members of the Women’s Giving Circle

• Supporting gift recording, recognition and management across high value giving

• Opportunities to gain experience in corporate, major donor and trust and foundations through supporting more experienced colleagues working on 5 and 6 figure partnerships

• Provide administrative and project support across Philanthropy/High Value Giving

Women’s Pioneer Housing is a values led organisation with residents at the core of every service we provide. The role of the Resident Engagement and Resolution Officer is multi-faceted, not only will you be driving and delivering a growing resident engagement programme you will also handle the administration and complexity surrounding formal complaints.

This is a key role to support the organisation to deliver a service responsive to our resident feedback, as well as meeting governance arrangements and external scrutiny around resident involvement and complaints.

You do not need to have direct experience in these areas, but you must be astutely organised, assertive to chase management members to meet their deadlines and be adaptable.

The transferable skills you have will allow you to work collaboratively with staff across the organisation and with our residents. Your interpersonal skills will allow you to professionally and positively interact with different groups of stakeholders, building relationships where you are trusted and inspire confidence.

You will contribute to ensuring our quality standards are met and our services deliver in meeting our resident’s expectations. To do this you will be able to translate information, policies and legislation demonstrating excellent verbal and written communication skills in your dealings with stakeholders.

We provide homes for women of all ages and backgrounds and work closely with our residents to review and continuously improve our homes and services. Our colleagues represent our resident communities and our workforce is also diverse. We welcome who you are, what you are and what you bring and will eradicate discrimination on the basis of race, religion, sex, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, and we work to eliminate discrimination and disadvantage caused by social class. We appreciate applicants from all backgrounds.

What we offer 

We offer hybrid working and flexi time working. You will be fully enabled to work from home with a laptop and mobile phone provided. Embracing our one team ethos, our entire team work together at our head office at least one day each week which will support you in your work bringing opportunities for you to build positive relationships with colleagues actively enhancing our culture.

We will provide a comprehensive induction programme with an opportunity to learn, develop and drive your own work.

Our benefits package includes:

• 26 days annual leave plus bank holidays rising to 29 days after 5 years of service.
• A generous flexi-time working arrangement, enabling you to accrue up to 26 days additional time-off in lieu each year
• A generous pension scheme
• Retail portal benefits programme
• Heath and well-being councelling
• Membership with the Chartered Institute of Housing

How do I apply?

Please send us the following three documents

• An up-to-date CV which shows your full career history, we recommend that this is no longer than two pages;
• A supporting statement marked “Resident Engagement and Resolution Officer” explaining why you are interested in this role and detailing how you fulfil the person specification. 
• A completed Diversity Monitoring form.

Applications must be received by 12noon on Tuesday 29 April 2024 with the subject heading “Resident Engagement and Resolution Officer”

We will hold face-to-face interviews for this role on the week beginning on 6 May 2024. We will contact successful applicants directly to organise interviews.

Business Support Officer

After a strong period of growth and additional funding, we now have an opportunity for an experienced

Business Support Officer to join the team, to provide administrative support to the board and HR and Finance teams.

Position: Business Support Officer

Location: Leeds

Hours: Part-time, 14 hours per week

Salary: £27, 413 - £29,673 per annum pro rata

Contract: 12 month fixed term contract

Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.

Closing Date: 17th May 2024

The Role

The purpose of the role is to support the smooth running of the organisation. You will work closely with the CEO, Director of People and Operations, Finance Manager and the Community Centre Coordinator to provide administrative support to the board, carry out bookkeeping duties and support the Director of Operations in their day-to-day duties.

Duties and responsibilities include:

• Governance and SLT Support
• HR and Finance Administration
• To train the Administrative Assistant to provide basic administrative support to the Board
• Ensure good relationships with funders, partners and contractors

About You

We are looking for someone solid administration support experience including finance, HR and Board support.

About the Organisation

You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile.  Recognised as being innovative, brave and creative.  The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.

You may also have experience in areas such as Finance, HR, Board, Charity, Finance Administrator, HR Administrator, Board Administrator, Governance Administrator, Charity Administrator, Business Support, Business Support Administrator, Business Support Officer, Finance Officer, HR Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Business Support Officer - Stroud

Discipline: Care and Support
Job type: Permanent
Salary: £23,559.00 per year
Expiry date: 02 May 2024 00:59
Working Hours: Full-time
Working Location: Stroud, GL10 2LQ

Do you have administration experience? Would you like to work for a dedicated charity that support individuals with learning disabilities to live the best life possible?

At Hft, we are recruiting for a Business Support Officer to join our team. The Business Support Officer will be a lead for our Oxfordshire services, and will be based in Stroud, Gloucestershire. The role will consist of administration around finance, employee engagement and office management - see more about the role below. You may occasionally be required to travel to other locations within the regions, as agreed with your manager. Possession of a full EU/UK driving licence and use of your own vehicle is essential

Apart from a rewarding career, what\'s in it for you?

There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to Telus Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

What else?

- Annual Leave: 33 days (including 8 days statutory bank holidays
- Qualification in Business Administration Level 3 or similar, if you do not already have a relevant qualification
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for Christmas Day, Boxing Day and New Year’s Day. 10% Overtime allowance for hours worked over 37.5 per week.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- Family friendly policies – term time only contracts, part time, annualised and compressed hours. Generous return to work bonus following maternity leave.

About you

You will have previous administration experience and strong IT knowledge, including experience of using Microsoft Office with the ability to produce reports and presentations within Excel, Word and PowerPoint. Though the role is a hybrid role it would be beneficial if you had experience of working within an office environment.

Good financial understanding of management accounts including working knowledge of purchase and sales ledger as well as petty cash, credit card reconciliation is key.

You will have a strong understanding of GDPR and experience managing sensitive data including workforce documentation. You thrive in a fast-paced environment, where priorities frequently change and you are keen to learn and adapt to new systems and processes all while maintaining attention to detail and accuracy.

We are really passionate about what we do and look for likeminded individuals with a positive attitude to people with learning disabilities!

About the role

As a Business Support Officer, you will support individual areas and provide positive and timely business support for the Care and Support function to meet their delivery of organisation business processes. This will include finance, data gathering, employee engagement/support (on-board/off-board) as well as mobile phone device management and registered area office management.

Whilst individual roles will be based locally within an area office (within the geographical region), the Business Support Officer will be part of the wider Business Support team for the Region and will report to the respective Regional Business Support Manager who will determine working patterns in collaboration with the Registered Area Managers.

Responsibilities include

- Invoicing and PO support
- Raising invoice recharges and journals including for example, online purchases for people we support, emergency cash advances, fuel, mileage and service car leases
- Income returns and support local banking
- Credit card reconciliations
- Petty cash management
- Fundraising income support
- Reward and Recognition support including for example, localised support for GEM vouchers, Refer a Friend process support and any other related organizational reward and recognition initiatives.
- Daily operational tasks e.g. answering the phone / responding to emails
- Dealing with support queries and redirecting appropriately
- Looking after incoming and outgoing post
- Liaising with visitors and contractors
- Employee / engagement support
- Fleet management support
- Agency support
- Health and safety management
- and other tasks as required.

If you are interested in working at Hft and you would like to make a difference, please apply today!

Apply Now

REF-212858

Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.

We provide the highest quality introductory mental health training content, delivered using a combination of learning techniques, presentations, discussions, case studies and interactive exercises. We combine theoretical approaches and real-life experiences to produce comprehensive and effective training packages. Our training is delivered to workplaces in the public, private and third sectors on a commercial basis and directly to communities under public-funded contracts. Courses include mental health awareness, mental health for managers, suicide awareness and mental health champions.

How you will make a difference

As Business Development and Engagement Manager within the Workplace Mental Health & Training team, you will play a pivotal role in driving growth, partnerships, and engagement from corporate and community settings for both Mental Health UK and Rethink Mental Illness. You will work to secure funding from a wide range of sources, including commercial activity, public sector contracts and grant funding, to allow our work to continue and grow.

Working in our National Programmes team, you will ensure that we evaluate, plan for and respond effectively to bids and tenders, lead on the development of proposals, and support service delivery teams in implementing successful tenders/proposals. You will manage a Senior Business Development Officer who supports our work in positioning the organisation to respond to new bids and tenders and, where required, support the implementation of new services.

*Appointments will be at the minimum of the band.

*London Allowance is paid for roles that are based within the Greater London area only.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. 

Please see further details on our website

You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!

Don’t meet all requirements?

If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!

Caring for our people.

We offer a wide range of support. Some of our benefits include:

• PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards. 
• Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
• Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments. 
• Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave. 
• Planning for the future: We have a contributory pension scheme. 
• Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way. 
• £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member. 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

We are on an exciting period of growth and over the next few years we want to increase our reach, connectivity, and impact at a local, district and regional level. At the heart of our work is our vision to ‘#WeThinkActive - Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities’ and our mission, ‘We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives’. 

                                       . 
Our ambition and aspirations mean that we need to formalise and evolve the systems, process and procedures employed in all aspects of running the charity and Active Partnership.

To lead and manage this transition and growth we are looking to recruit an Operations Director to be part of Think Active’s Exec team.

The charity has a strategy and an annual business plan that together, highlights the ambitions, financial profile, goals, and future direction of the organisation. Our ability to implement this has been made possible through valuable Sport England funding.

Reporting directly to the Chief Executive you will lead the development and implementation of operational systems and plans that are integral to the successful delivery of our strategy and implementation of our business plan. 

Senior Business Operations Officer

Job id: 086765

Salary: £37,332 - £42,099 per annum, including London Weighting Allowance

Business unit: King's Business School

Department: KBS Faculty Office

Location: Strand Campus

Category: Professional & Support Services

King’s Business School (KBS) asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance? 

KBS contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.

The Faculty incorporates seven departments as well as several vibrant institutes and centres with broad ranging programmes of activity across research, education, impact and engagement, thought leadership, and knowledge transfer.

This new role as Senior Business Operations Officer will play a key part in the day-to-day operation of finance and resource management, procurement, professional services HR, faculty estates and space, health and safety, and other defined project management.  Reporting to the Business Operations Manager, the post-holder will be a member of the Faculty’s Business Support Team who will support and coordinate delivery of business operations in accordance with the College’s and the Faculty’s priorities, timeline and policies.  The role will also provide a high level of customer support in collaboration with key stakeholders in the Faculty and central service teams.

The post-holder is expected to be well-versed in the systems and processes underpinning business operations, and has a positive and systematic approach to work, with strong communication and numeracy skills.  They will also engage in collaborative teamwork, promote new ideas and initiatives for more effective and efficient delivery of services through a “one team” Faculty and College approach. 

This is currently offered as a hybrid role, and the role holder will be eligible to spend part of their working week on campus and part of the week working remotely. 

King’s Business School embraces equality, diversity and inclusion. We attract students and staff from across the world, from many different backgrounds, with a variety of ethnicities, religions, and sexual and gender identities. We promote flexible working as a key enabler of inclusion. We particularly encourage and welcome applications from women, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who are LGBTQ+ and/or have a disability.

Benefits of working at King’s College London:

King’s College London (KCL) provide an extensive and varied range of career-focussed training and on-the-job learning as follows: 

· We support staff to maintain a work/life balance

· Flexible working, parental leave opportunities, and subsidised childcare costs for under threes

· Reduced membership rates for staff at gyms at three of our campuses

· Employee Assistance Programme providing free, confidential advice on both home and work concerns

· 30 days annual leave (plus UK bank holidays and four additional concessionary closure days over Christmas)

· Occupational pension scheme with generous employer contributions, and opt-in additional personal contributions 

· Season ticket loans and  cycle to work scheme

· Free coffee / fruit scheme from King’s College Food outlets (restrictions apply)

· Membership of My King’s Discounts offering preferential rates to wide range of groceries, holidays, entertainment, home, health and beauty and fashion

This post will be offered on an indefinite contract.

This is a full-time or part-time post – requiring a minimum of 80% (0.8 FTE). We would also consider applications for job-sharing and flexible working requests.

Closing date: 28 April 2024

To apply, please click “Apply Now”.

In this role you will lead and empower the Executive Team and organisation to deliver high quality services to ensure that patient voices are heard. Working with the Board of Trustees you will develop the organisation’s long term strategy and ensure good governance. You will be the public face in building relationships with strategic partners and stakeholders to deliver impact and improvement and will represent the organisation at strategic meetings to hold services to account.

The deadline for applications is 23:59 on Monday 29th April 2024. 

The selection process will include:

• Interviews including a presentation element which will be held face to face on Monday 13th and Tuesday 14th May 2024.
• Online sessions where the candidate will meet with stakeholders, the Board of Trustees and the Executive Team later in the week commencing Monday 13th May 2024.

If this sounds like the job for you, please follow the link to our website to access our application form and further details!

This new role will work across varied charity management projects to help set up a new UK office for a fast growing medical INGO that has already treated over 13 million patients across Africa!

It will include leading on a broad range of projects that support the set up and management of the UK registered office and will require working autonomously while being part of an experienced and supportive team. Benefits are competitive, work is primarily remote and partially flexible.  This is a chance to help set up something new and leave your very own legacy for an up-and-coming medical organisation saving lives in Africa.

Role Context

ALIMA UK is in its start-up phase and is made up of a small team. This period is exciting at times unpredictable.  We need someone reliable who enjoys and has a proven track record of leading and delivering on operational projects for a business or charity while working with senior stakeholders. They should be a highly organised self-starter who is able to work autonomously and lead on projects as well as a great team player.

The role is varied and has a significant financial element, so strong numerical skills and good written communication skills are both important as well as a flexible, responsible approach. Ideally they will also have experience of, and good knowledge of, the charity sector in the UK.

This role is posted as a one year contract as the needs of the business are changing as the organisation develops. At the end of the year the needs of ALIMA will be reviewed and there may be scope to further shape the role, depending on the needs of the business and funding available at the time. 

Competitive benefits:

• Generous benefits: Medical care, 30 days holiday (pro rata) and 8% pension
• Position is largely remote/ working from home, with c. two days in London required per month (usually Putney or Kings Cross - N.B. if you are outside london cost of travel will be your responsibility)
• Hours are partially flexible but require 75% to fall within main office hours for the team (Monday to Thursday 9 to 5)

RESPONSIBILITIES

ORGANISATIONAL DEVELOPMENT

• Driving and implementing a varied range of projects that support the smooth set-up of the UK charity, in collaboration with the UK Head of Development 
• Virtual Office Management, including organising cloud based filing systems, managing resources including IT, coordinating information collection 

 FINANCIAL MANAGEMENT

• Working with the Head of Development & Chair to create and develop new financial management systems for the charity
• Ongoing management of the financial systems of the charity including bookkeeping, invoice management and basic reporting
• Working with colleagues to produce financial reports for the Board, donors and others on request

EVENT & PROGRAMME CO-ORDINATION 

• Coordination of small events
• Organising and coordinating staff and trustee visits to the UK and overseas 

SUPPORTING SENIOR STAKEHOLDERS 

• Organise UK board meetings including booking venues, finalising and circulating papers, minute taking
• Copywriting

Any other duties as may be reasonably required as part of supportive team.

PERSON SPECIFICATION

REQUIRED 

Skills, Experience & Knowledge

• Experience working for a UK-based charity in an administrative, executive support, finance, fundraising or project management role 
• Strong project management skills: a track record of successfully driving small to medium-sized projects
• Strong numerical skills, including experience reporting on or managing budgets, producing management accounts or equivalent
• Excellent verbal and written English language skills 
• Excellent organisational skills: Ability to plan, prioritise and manage a varied and demanding workload to meet deadlines
• Experience working with a broad range of stakeholders including Senior level staff, donors and volunteers
• Knowledge and understanding of fundraising in the UK charity sector 

Attributes 

• Ability to work independently and take initiative within an established team
• A resilient mindset and ability to push through when the way ahead is not immediately obvious 
• Ability to work collaboratively and supportively alongside the UK Team
• Passion for and commitment to the mission and goals of ALIMA

DESIRABLE 

• Experience of working with accountancy software or excel
• French Language Skills
• Event coordination experience 
• Experience with powerpoint or design programmes 
• Fundraising experience 
• Time working for an international development organisation

We are looking for a collaborative and engaging lead to work in our Business and Investor Engagement (B&IE) team to grow and build relationships with the UK food sector. This role will oversee the charity’s engagement with the business community, with a particular focus on the Out of Home and manufacturing sectors. This involves having strategic oversight of and managing relationships with businesses across the UK food system and positioning ourselves as insight-led critical friends. 

The B&IE team engages major food businesses on actions they can take to shift the UK towards more healthy and sustainable diets in order to tackle food system issues such as climate change, nature loss, diet related disease and dietary inequalities. We provide insight and analysis underpinned by our Plating Up Progress benchmark to support and hold businesses to account in increasing sales of healthier and more sustainable foods and in shifting towards more responsible business practices.

The business engagement lead will work closely with the Senior Business and Investor engagement manager to build and develop relationships with the Out of Home and manufacturing sectors, oversee the Food Foundation’s role in an exciting new partnership with a major broadcaster in support of more plant rich diets, oversee the delivery of our flagship report – The State of the Nation’s Food Industry (SOFI) - and collaborate with civil society partners also working in this space. Previous line management experience is desirable but not essential. 

This role would be well suited to a registered nutritionist or sustainable food systems expert with experience of working in or with industry and looking to make the move into the charity sector. 

For further information please visit our website to view the full job pack.

Imagine being told that you, or someone you love, is losing their sight.

In that moment, two profound questions demand urgent answers:

• Can this be stopped?
• How will I live my life?

At Fight for Sight / Vision Foundation, we pursue positive answers to both questions. We do this by funding the brilliant minds and bright ideas that put change in sight.

Our researchers are at the forefront of eye research, making breakthroughs and discoveries that will prevent and treat eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people: from tackling loneliness to supporting people who have survived domestic abuse.

We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of vision loss. We’ve secured well-respected and highly engaged ambassadors and patrons, from Sir John Major to Marsha De Cordova MP.

This is an exciting time to join us, as we activate our new brand and five-year strategy.

If you share our mission and have the skills, experience and drive to contribute to our dynamic team, we’d love to hear from you.

Role Description

This new role of Programme Officer (Social Change) will play an integral part in ensuring our grant making has the best possible impact. Working with the Programme Manager (Social Change) and the wider Impact Team, you will be the first point of contact for potential grant applicants and deliver effective processes that ensure that anyone who applies to us for funding has a positive experience, whether they are successful or not. You will lead on all aspects of administering our Social Change grant calls and provide the rest of the team with the information needed to support robust and transparent decision-making. You will also be involved in events for our applicants and will work with colleagues to continually refine and improve our grant making processes.

Responsible to

Programme Manager (Social Change)

Direct reports

None

Working hours and contract

This is a permanent full-time role, 35 hours a week.

Salary

£26k

Location

Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.

Start date

As soon as possible

 

Role Responsibilities:

Administering grant processes:

· Working with the Programme Manager (Social Change) to update application and guidance forms for each funding round

· Work closely with colleagues to set up the grant call in our online grant management system.

· Provide guidance to potential applicants and respond to their queries, e.g. about eligibility.

· Work with colleagues who run the research funding programme to ensure that opportunities for efficiencies and shared processes are maximised

· Process grant applications, ensuring that we adhere to the highest standards of grant making

· Assist with the preparation of papers to support our decision-making processes, including supporting our Social Change Grants Assessment Panel (SGAP) by ensuring they have all relevant information and that the meetings run smoothly.

· Following final decision, ensure that terms and conditions and award letters are sent to successful applicants and ensure a smooth transition of projects to the Programme Manager (Social Change) who will manage the active projects.

Event support and attendance

· Assist with the organisation and delivery of in person and online meetings and events, e.g. a feedback session for unsuccessful applicants.

· Assist with the organisation of visits relating to the social change funding programme, e.g. helping put together briefing documents, supporting with arrangements and highlighting opportunities for stories and impact with communications colleagues.

Team support:

· Provide support to the wider Impact team where required, e.g. working with the finance team on the processing of invoices.

· Assisting the team in keeping accurate and up to date records, including on the online grants management system and ensure that all relevant records are readily and easily available

Person specification:

Skills, knowledge & experience

Essential 

· Health or social sciences degree or with experience of working in grant making or similar

· Experience of working in an office/ administrative environment, ideally as part of a hybrid team

· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint.

Desirable

· Experience of working in a research or grant making organisation.

· Experience of working with committees, ideally with a health, research or charitable giving remit.

· Experience using online grant management systems.

Personal characteristics and behaviours:

· Understanding of and commitment to the change needed to improve life for blind and vision impaired people in the UK

· good attention to detail and focus on quality.

· Ability to understand and analyse information presented in funding applications and reports, summarise this and identify the most pertinent points.

· Ability to work flexibly and effectively as part of a small team and actively collaborate with colleagues in other teams.

· clear communicator, both orally and in writing, with an ability to respond to a wide range of enquiries, e.g. from community organisations

· Ability to effectively prioritise and time manage a varied workload.

· Proficient in the use of standard IT packages including Microsoft Word, Excel and PowerPoint.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops. The post holder may be required to undertake other duties as may be reasonably required from time to time.