Business Support Officer Jobs in Leeds, West Yorkshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Richmond & Hounslow Methodist Circuit is looking for a reliable and committed individual to support the life and work of our group of churches in SW London. They will play a crucial role in ensuring the proper organisation and management of our finances to enable our mission.
Key responsibilities:
- overseeing the Circuit’s day to day financial management
- supervising payroll and staff expenses
- financial reporting
- working with our accountants to produce annual accounts
- helping the Circuit to plan for the future
- advising on all financial matters
Benefits:
- £12,376 per annum based on 14 hours a week (£17.00 per hour; equivalent to £33,592 pa full-time)
- pension contribution of 6%
- working from home, with occasional in-person meetings
- flexible working
- 30 days a year annual leave (f/t equivalent, including bank holidays)
- annual leave increases with long service
- opportunity for additional hours, by mutual agreement
- supportive staff team
- helping local communities thrive and serve those in need
For more details, please see the detailed job and person specification, and the terms & conditions.
This is a new role for the Circuit, replacing a volunteer. In designing the position, the Circuit has aimed for maximum flexibility to secure the best candidate for the role. Initially, the person will need physically to attend some meetings to familiarise themselves with the Circuit's operations and ensure a smooth hand-over. For the right person, though, there will be considerable flexibility about how the duties are fulfilled in the longer-term. It is specifically expected that the role will allow for flexible scheduling to accommodate other responsibilities, including caring.
The Richmond & Hounslow Circuit comprises seven churches in southwest London. As with all Methodist circuits, these churches function autonomously yet collaborate closely in their ministry and mission efforts. The Circuit oversees joint resources, including staff and property. Presently, it employs four full-time ordained ministers, one full-time lay pastor, and a part-time administrator. As a part of the Methodist Church, its mission is “to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission”. To fulfil this mission, the Circuit fosters a broad spectrum of ministry within its congregations, focusing on worship but also engaging in outreach to the homeless, asylum seekers, new parents, and various other groups. Joining a welcoming team, the successul applicant will be a crucial part of an organisation committed to serving Christ and the community.
Closing date for applications: 10 May, 2024 (to begin work as soon as possible)*
* Please note that we will offer interviews earlier than the closing date for suitable applicants, so we strongly encourage you to apply as soon as possible, if interested.
The successful applicant will have the right to live and work in the UK. Although this post is home-based, the Officer will need routinely to attend meetings in London. Owing to the nature of the employment, we are unable to offer support in obtaining a working visa.
To apply, please send an expression of interest of no more than 500 words on how you meet the skills required for this post and a CV to Rev’d Geoffrey Farrar, Superintendent Minister, Richmond & Hounslow Circuit.
To respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
BUSINESS OPERATIONS MANAGER
WAKEFIELD – OFFICE BASED
30 HOURS PER WEEK£22,000 - £25,600 PER ANNUM Full Time Equivalent £26,000 – £32,000 per annum
This is an exciting opportunity to join a small, dedicated team based in Wakefield. Playing a key role as Business Operations Manager you will be a crucial member of the Management team, leading the back-office and supporting the Chief Executive Officer.
You will be part of the newly created Management Team, providing Business Operations Support for the Organisation as a whole. This is a challenging but exciting opportunity to design and embed efficient business processes and assist colleagues to improve business practices to maximise efficiency and to help take this established Membership Services Organisation to the next level.
Reporting to the CEO and Board you will be responsible for the day-to-day management of our Business, including the financial and operational management of business support functions. The job holder will be key in ensuring highly effective operational support to the Management Team and colleagues.
Young Lives Consortium is a membership organisation supporting VCSE organisations and groups who work with children, young people and families across the Wakefield District. By working together, we achieve more, progress faster and deliver better services. Our current services include consultancy, training, support, project management, information, guidance and best practice support, our vision is to ensure those working with Children, Young People and Families achieve their goals through incorporating best practice.
We are looking for a talented, hands-on business professional, who is versatile, highly organised, process-driven, positive and motivated. You should have a proven track record in financial and project management and/or business administration processes, possess strong organisational, communication and leadership skills. Ideally you will have experience of the third sector and good governance, you will be values driven and committed to supporting children and young people.
In return we offer, a new job for you to grow and develop, opportunity for training and development within the role, a competitive salary, an amazing environment to work in, within a fun, committed and hard-working team. With people who enjoy going to work every day!!
To improve the advancement in life of Children, Young People and families in need, by promoting the effectiveness and efficiency of VCSE organisations
The client requests no contact from agencies or media sales.
Business Support Officer
After a strong period of growth and additional funding, we now have an opportunity for an experienced
Business Support Officer to join the team, to provide administrative support to the board and HR and Finance teams.
Position: Business Support Officer
Location: Leeds
Hours: Part-time, 14 hours per week
Salary: £27, 413 - £29,673 per annum pro rata
Contract: 12 month fixed term contract
Benefits: The provision of workplace wellbeing support and activities, hybrid working where the role allows, flexible working and a range of family friendly policies and free parking.
Closing Date: 17th May 2024
The Role
The purpose of the role is to support the smooth running of the organisation. You will work closely with the CEO, Director of People and Operations, Finance Manager and the Community Centre Coordinator to provide administrative support to the board, carry out bookkeeping duties and support the Director of Operations in their day-to-day duties.
Duties and responsibilities include:
- Governance and SLT Support
- HR and Finance Administration
- To train the Administrative Assistant to provide basic administrative support to the Board
- Ensure good relationships with funders, partners and contractors
About You
We are looking for someone solid administration support experience including finance, HR and Board support.
About the Organisation
You will be joining a vibrant and brave grassroots organisation led by Gypsy and Traveller people in West Yorkshire. This is an established and award-winning civil society organisation with a national profile. Recognised as being innovative, brave and creative. The overall aim of the charity is to improve the quality of life for Gypsies and Travellers through addressing inequalities in homes, health, education, and employment, financial and social inclusion. There are a number of community-facing and strategic projects to achieve aims including advocacy, community development and youth work.
You may also have experience in areas such as Finance, HR, Board, Charity, Finance Administrator, HR Administrator, Board Administrator, Governance Administrator, Charity Administrator, Business Support, Business Support Administrator, Business Support Officer, Finance Officer, HR Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
In this role you will lead and empower the Executive Team and organisation to deliver high quality services to ensure that patient voices are heard. Working with the Board of Trustees you will develop the organisation’s long term strategy and ensure good governance. You will be the public face in building relationships with strategic partners and stakeholders to deliver impact and improvement and will represent the organisation at strategic meetings to hold services to account.
The deadline for applications is 23:59 on Monday 29th April 2024.
The selection process will include:
- Interviews including a presentation element which will be held face to face on Monday 13th and Tuesday 14th May 2024.
- Online sessions where the candidate will meet with stakeholders, the Board of Trustees and the Executive Team later in the week commencing Monday 13th May 2024.
If this sounds like the job for you, please follow the link to our website to access our application form and further details!
The client requests no contact from agencies or media sales.
Are you a strong, visionary leader keen to advocate for the VCSE sector? Are you interested in bringing people and organisations together to collaborate on the future of community led services across Hampshire and to be the public face of the organisation?
Having led the organisation through a significant period of change, our CEO has chosen to move on to take up a new challenge and set up her own business. We are now seeking a Chief Executive to lead Action Hampshire through the next phase of its strategy. This is an exciting opportunity for anyone who has the desire, vision and ambition to continue to build a system that is fairer for our communities.
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. This role offers a high degree of flexibility in working hours and can be delivered remotely, apart from bimonthly coworking or away days in Hampshire. You’ll have the opportunity to set your own development goals and targets and receive support to achieve them. Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues and contractors. You’ll have the opportunity to apply your strengths to other parts of the organisation too.
Key tasks include:
(see job description for a full list of tasks)
- Lead, inspire and develop the team at Action Hampshire to deliver our purpose
- Work with the Board of Trustees to ensure delivery and regular review of Action Hampshire’s (‘the charity’) vision, mission and strategic plans
- Deliver the charity’s vision and mission through appropriate plans and in accordance with agreed policies and protocols.
- Support and advise the Board to meet its responsibilities to ensure that the charity is legally compliant, well run and meets its organisational duties and obligations
- Enhance the charity’s impact and profile locally, regionally and nationally.
For almost 75 years, we’ve supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who are we looking for?
We are seeking a proactive, dynamic IT professional to support in the development and maintenance of our information and digital systems. Excellent communication skills, a keen eye for detail and a proactive approach to problem solving are essential. The ideal candidate will be confident to act as a first point of contact for IT support, maintain our digital systems including CRM, and be able to work both independently and as part of a small team.
Main Role & Responsibilities
The post holder will support the Information Systems Manager to ensure the IT systems/platforms are developed and are fit for purpose for the technical requirements. This role will be responsible for supporting the development and maintenance of Ygam Connect (Sharepoint intranet), including migrating files and business processes, liasing with the external developer and working with Connect Champions across Ygam.
The client requests no contact from agencies or media sales.
The Biochemical Society and its wholly owned publishing subsidiary Portland Press Ltd (PPL) are seeking an experienced and influential leader to join us as our new Chief Executive, from January 2025 on the retirement of the current postholder Kate Baillie. You will play a crucial role in shaping and delivering a new strategy to increase our income, partnership, and growth potential.
The Biochemical Society was founded in 1911 and currently has around 5,000 members. It is a learned society that is at the forefront of advancing molecular bioscience, promoting its importance as a discipline, facilitating the sharing of knowledge and expertise, and supporting molecular bioscientists across all career stages.
We are looking for a Chief Executive who can continue to grow our profile and positive reputation. To us, this means continuing our excellent work with our trustees, staff, community and stakeholders, enhancing our growth and building new partnerships.
As our new Chief Executive, you will lead us to empower individuals by developing and diversifying our income, providing inspiring leadership to our committed, expert and established team, and acting as an effective advocate and ambassador for the Society.
The client requests no contact from agencies or media sales.
COMMUNICATIONS OFFICER
Prosper Wakefield District is a charity and the largest independent grant maker in the Wakefield district, working to help people to live longer healthier lives.
Our vision is for a stronger, healthier, more equal Wakefield, where charities and partner organisations from all sectors work together to support people to thrive.
We want to recruit an experienced Comms Officer to help us shout about our amazing work, and the positive difference we are making to the lives of so many people across the Wakefield district.
If you’re a strategic thinker with excellent communication skills and a flair for marketing, we want to hear from you. Our new Comms Officer will help ensure our grant-making activities have the maximum impact; they will develop and drive our communications strategy and raise awareness of Prosper’s purpose with our wider partners.
Job Title: Communications Officer
Location: The office is based at 35 Peterson Road, Wakefield, WF1 4DU. The role will allow for some flexibility in hybrid & remote working, subject to agreement with your line manager. The role may require some travel within the Yorkshire and Humber region.
Hours: 21 – 35 hours. The role can be delivered on either a P/T basis (minimum of 21 hrs) or F/T of 35 hrs (generally 9.30am to 5.30pm Monday to Friday). The role can also be delivered on a Job Share basis. The role will require occasional working outside normal hours.
Benefits: 28 days paid holiday p.a. (pro-rata for P/T hrs). Pension contribution. Flexible working.
Length of contract: Fixed term contract for 2 years with the potential to become a permanent post.
Reports to: Philanthropy and Partnerships Manager
Liaising with: CEO, Prosper Charity Administrator, Trustees of the charity, wider partners.
Salary band: £29,000- £32,000 (pro-rata for P/T hrs) depending on experience and qualifications.
Closing date: 12 noon Tuesday 7th May 2024
Interviews will take place on Tuesday 21st May 2024
Applicants shortlisted for interview will be notified by Friday 10th May 2024
Start date: As soon as possible.
PROSPER COMMUNICATIONS OFFICER: JOB DESCRIPTION
The Communications Officer is a vital member of the organisation. As we experience unprecedented growth, we are looking for someone who shares our excitement and is ready to contribute to the next chapter of the charity’s journey.
Our Communications Officer will play a key role in promoting our mission, engaging supporters, and raising crucial funds to enhance our grant programmes. You will be at the forefront of promoting the impact of our grants; you will be engaged with our communities and partners, to create compelling and exciting content that resonates with our audiences. This role offers a unique opportunity to blend your marketing and communications skills to raise awareness, drive fundraising efforts and showcase our work.
By joining us, you’ll be part of a passionate and dedicated small team working towards a common goal of improving lives and contributing to the well-being of communities across the Wakefield district. We offer a supportive and collaborative work environment where your creativity and innovative ideas are valued.
Main duties of the job
Your role centres on shaping the charity's influential presence in the district and the wider region. You will:
· Develop a Marketing and Communications Strategy and deliver the charity’s communication and marketing plans, work closely with all team members to advise on the key narratives, best modes of communications and the target audiences.
· Provide strategic advice and guidance on communications to the Chief Executive and trustees.
· Produce high quality written and visual content for all communication channels.
· Create compelling content that evidences the social impact of our grants.
· Liaise with beneficiaries to gather stories and case studies showing how grants have been used, how they have made a difference. Share best practice via the website and through blogs and images.
· Update and develop the website and take responsibility for the content and upkeep.
· Manage our social media platforms (Facebook, LinkedIn, Instagram) and report on analytics.
· Ensure that digital marketing content aligns with Prosper’s brand identity and message.
· Look for new ways to raise our profile through social media, press and other forms of communication.
· Develop networking relationships with local, regional, and national press, and via partner’s websites, to share funding stories.
· Design any marketing materials and liaise with suppliers with regards printing.
· Produce a monthly e-newsletter to be delivered to stakeholders.
· Co-ordinate events and other promotional activities.
· Work alongside the Philanthropy and Partnerships Manager to engage with businesses and charities.
· Arrange for staff, trustees, and other stakeholders to take part in site visits to beneficiaries.
· Represent the charity at the Wakefield Funders Forum and Yorkshire Funders Forum and seek other networking opportunities.
- Build and maintain excellent working relationships with a range of key stakeholders including grants beneficiaries, trustees, funding partners, third sector leaders, health and statutory partners, elected members, and politicians.
- Facilitate effective internal communication within the organisation.
- Keep staff and trustees informed about key developments, events, and achievements.
· Other tasks, commensurate with the post, that the Chief Executive and Philanthropy & Partnerships Manager may deem appropriate (including occasional support for work that cuts across other areas of the charity’s work)
Person Specification
· Familiarity with the charity sector
· Excellent written and verbal communication skills
· Proficient in digital marketing tools and platforms, including social media management.
· An understanding of performance evaluation tools such as Google Analytics.
· Knowledge of, and skills in, social media management, with a focus on increasing reach and engagement.
· Experience of using Canva.
· Knowledge of communications, public relations, journalism and marketing communications techniques, approaches, and procedures
· Knowledge of using WordPress or similar to update the website and create new content.
· Ability to work collaboratively and independently, managing multiple projects simultaneously.
· Passion for the charity's mission and values.
· Must be able to work out of normal office hours when required.
· Must have a full UK driving licence and access to a vehicle.
The client requests no contact from agencies or media sales.
About The Role
Closing date: 5th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Can you stop people scrolling on social media? We’re looking for a self-motivated, proactive individual with a passion for social media and experience working across accounts with high volumes of user engagement.
You’ll work as part of a team to manage our day-to-day social media activity, creating compelling content across key channels, providing great community management and working across the organisations to ensure social is being used effectively.
You will help reach team, campaign and organisation-wide goals, ensuring that we take a data and impact-driven approach to activity.
You’ll be identifying and telling stories from people living with dementia through great social content, helping to spot relevant trends and opportunities to maximise engagement, and finding creative ways to demonstrate both the impact of dementia, and also the hope we can give through support, campaigning and research.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023. We’ve achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people living with dementia.
Key accountabilities and responsibilities
- Create and edit compelling and innovative social media content optimised against a range of objectives, including the production of graphics and video
- Work closely with cross-directorate teams to develop and implement impactful social campaign strategies, ensuring appropriate messaging and content for specific audiences, channels and placements
- Provide full community management across channels on a rota
- Work with people living with dementia to champion their voices through powerful storytelling
- Support the Senior Social Media Manager to embed social media strategy
- Develop and deliver guidance and training to colleagues across all areas relevant to successful social activity, ensuring information is easy to understand for a non-digital audience
- Run paid social activity aligning with strategic team objectives and manage associated budgets
- Use analytics tools to report back on the performance of day-to-day and campaign-focused social activity, making recommendations to address gaps and optimise performance
- Identify trends and develop insights into user activity from relevant data sources to inform our ongoing approach
- Manage projects as directed by the Senior Social Media Manager
- Undertake other tasks as needed to ensure the successful running of our social activity
About you
- Knowledge and experience on creating channel and audience-specific content that maximises user engagement.
- Ability to spot trends and opportunities to ensure we stand out from the crowd.
- You’ll be confident in creating a range of impactful visual assets (graphics, video, photo), and really understand how to get the best results in each placement.
- You’ll be a great communicator with the ability to tell a great story via social content, adept at writing engaging copy, but also able to manage sensitive conversations on social.
- Have great interpersonal skills are also key to allow you to develop great relationships with internal teams, and to work closely with people affected by dementia.
- Whether it’s a person with the condition themselves, a carer or someone that’s lost a loved one, you’ll be able to bring their experiences and stories to life through our channels.
- Have a particular interest in using analytics tools to drive performance through data and insight is essential.
- You’ll be confident creating reports that align with strategic objectives and demonstrate business impact.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
The client requests no contact from agencies or media sales.
Does breaking new ground with Corporate Partners still give you a buzz? Especially knowing the partnerships you create together will help millions of people to access good quality, independent advice.
Having recently been nominated for two major awards, this is your chance to join a growing and thriving sector-leading fundraising team, bringing your New Business skills to this brand-new Corporate Partnerships Lead.
Salary: £45,243 + £3,250 London weighting
Location: Remote or from your local office if preferred (London, Birmingham, Cardiff or Leeds)
Benefits: 26 days holiday + bank + 4 days Christmas closure, 6.5% employer contribution pension
Contract: Full time, 4 days or job share all considered
Culture: Flexible and family-friendly, completely rooted in trust
About the charity
Citizen's Advice is a household name that helps people find a way forward and speaks up for them. We can all face problems that seem complicated or intimidating and no one sees so many people, with so many different kinds of problems. This gives Citizen's Advice a unique insight into the challenges people face today.
With the right evidence, they can show big organisations - from companies right up to the government - how they can make things better for people. By helping with the underlying cause of problems and making sure they don't get worse, they save the government and public services hundreds of millions of pounds every year.
About the role
The Corporate Partnerships team is evolving at pace, securing some seriously exciting and impactful partnerships over the past 2 years.
This is a brand-new role, part of growth plans and big investment in fundraising. You'll have oversight of the new business pipeline and act as resident expert for external opportunities. You're ambitious in vision and scope, feeling confident to develop strategic multi-year partnerships from scratch.
There's a big focus on the interplay between internal and external stakeholders. Working strategically to really get under the skin of organisational strategy and showcase the case for support; then leveraging both to maximum effect with prospective partners.
About you
To apply for this extra special role, we'll be looking for you to demonstrate:
- A proven new business track-record developing partnerships with commercial and corporate organisations across multiple sectors, ideally operating at six and seven figures.
- Exceptional networking, communication and negotiation skills, with the ability to navigate complex organisations and their often-sensitive needs and agreements.
- Team player who builds trust and gains buy in from internal and external stakeholders alike.
- Confident people manager, fostering a culture of celebration and high-performance, whilst also balancing and prioritising staff wellbeing.
If you are as excited by the possibilities as we are, please get in touch with a copy of your CV or profile to Amelia Lee at Charity People.
Deadline: 9am on Monday 29th April
Interviews: w/c 13th May, dates tbc
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Supporter Engagement Assistant
Harrogate, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Supporter Engagement Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
To find out more about our values and how important they are to us, please visit our website.
The Role
As our Supporter Engagement Assistant, you will join our Fundraising Team to help us build strong and lasting relationships with our charity's supporters and donors.
Reporting to the Supporter Engagement Officer, you will deliver excellent customer service over the telephone, in written (email and postal) communications and face to face and ensure that supporters' details are accurately recorded on the CRM database. You will be representing the charity, explaining its purpose, and demonstrating our charity values to donors/supporters, showing appropriate empathy to those who may have cancer or a family member/friend who does.
This role provides a great opportunity to make a real difference to the people of Yorkshire and requires someone with a friendly manner, good team-working skills, great customer service and excellent organisational skills.
Specifically, you will:
-
Ensure supporter communications are accurate, timely and appropriate to the recipient. This includes following the relevant pathways to process donations, record legacy pledges, update key information so that the communication is tailored and relevant to the individual supporter.
-
Update supporter records on our database to reflect changes in marketing permissions, personal details, the charity's relationship with the supporter (e.g. Volunteer/ Donor/ Brand Ambassador etc.) and any communications had between the supporter & the charity.
-
Use the CRM System to run supplied data queries to deliver campaigns (e.g. using Mail Merge) and to create and deliver supporter communications, this includes printing and posting letters and sending emails, making updates to supporter records and fulfilling requests for information.
-
Work alongside the Supporter Engagement Officer & Individual Giving Manager to improve the initial welcome for newly acquired regular donors and the onwards stewardship journey for all supporters. Conducting research and contributing ideas to improve the supporter journeys and implementing these processes independently.
-
Undertake other duties and take on a lead role in supporting projects relevant to the purpose of the role as requested by members of the CRM, Marketing, Fundraising or Research & Services teams.
-
Monitor inbound emails to the charity in the supporter care inbox, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
-
Monitor incoming calls to the charity through the supporter engagement number, forwarding to the relevant colleague (if unable to provide a response) or responding and actioning.
About You
To be considered for this role, you will need:
-
To have a qualification in a relevant discipline and/or proven experience working in a similar role, such as customer service.
-
To have evidence of continued professional development relevant to the role purpose and level.
-
To have customer service experience in a similar or related role (e.g. telephony/ databases/ office).
-
To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
-
To have previous experience of working with databases (e.g. Access or Raiser's Edge).
-
To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal.
-
To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences. Has a good grasp of grammar, spelling and of the spoken word.
-
To have strong organisational skills and performs their work to an extremely high level of accuracy and professionalism, paying close attention to detail.
-
To be able to present data and information in a way that is helpful and actionable to others.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 23 April. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Are you an experienced administrator with a passion for organising and improving systems and processes who wants to work in a values-led organisation?
We are looking for an administrator to support the delivery and smooth running of a range of development projects to improve our governance systems and processes.
You will be joining Quakers in Britain at an exciting time as we make changes that reflect our values to be simple, more inclusive and sustainable.
You will use your excellent organisational skills, attention to detail, and solution-focused approach to support these developments. Your confidence and competence using a range of IT platforms, including Microsoft Office and Teams and databases, etc., will be a great asset to you in this role.
In this full-time (35 hours per week), fixed-term role for two years, you will be based at our offices in London (NW1) or Leeds (LS2) or at home if you live outside London. London-based staff can work at home some of the time by agreement.
For details of how to apply, please visit our website via the Apply button.
Closing date: 8am on Monday 29 April 2024
Interview date: Tuesday 7 or Wednesday 8 May 2024
Quakers in Britain is committed to safeguarding children and adults at risk and expects all our staff and volunteers to share and uphold this commitment.
Quakers has a faith commitment to equality and encourages and welcomes applications from all sections of society. You do not have to be a Quaker to apply for this post, but we expect you to uphold our values.
Quakers in Britain is committed to equality in all of its employment practices.
Role purpose:
To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awards.
Main duties and responsibilities
-
To develop engaging and accessible learning resources using a range of different formats, which supports learners to develop essential skills through leadership opportunities.
-
To build and deliver online learning and training for both learners and tutors.
-
To use data and research available to generate ideas and concepts for new and existing programmes.
-
To support engagement with centres (customers) and learners to gather feedback and grow ideas to support programme development.
-
To collaborate with suppliers such as graphic designers, when required, to develop high quality, visually appealing branded learning resources.
-
To support projects with third party suppliers or subject matter experts when required, to meet customer need.
-
To develop, enhance and sustain close working relationships with colleagues to support the programme development process.
-
To keep up to date with relevant insights and emerging trends to enhance the learning experiences we can provide.
-
To contribute to effective communication about our programmes, by working closely with the marketing and communications team and business development team to support messaging.
-
To be an active part of internal project teams when requested, to support the organisations goals.
-
To be an active member of the Innovation and Standards Directorate and to carry out any other reasonable duties as requested by the Head of Innovation.
Skills, experience and knowledge
Required/essential:
-
Proven experience in developing high quality learning resources for young people and/or educators.
-
Knowledge and experience of developing skills through learning programmes.
-
The ability to problem solve and innovate new ideas.
-
A passion for designing effective learning experiences.
-
Project management.
-
Self-starter with the ability to be proactive and driven to make improvements.
-
A proven and confident communicator with a high level of written English and excellent attention to detail.
-
Experience of supporting multiple projects and products to time and budget.
-
Able to develop strong relationships with those around them.
-
Able to complete tasks independently and / or as part of a team.
-
Competent with IT (including Microsoft Office).
Desired:
-
Experience using design tools such as Canva.
-
Experience in managing third party suppliers on projects, such as graphic design or subject matter experts.
-
Understanding of writing or delivering qualifications.
-
Experience of developing online learning using tools such as articulate, Moodle or similar.
-
Comfortable presenting in front of people.
Personal qualities
-
Highly driven and motivated approach to work.
-
Self-motivated.
-
Able to work across teams.
-
Self-starter.
-
Passionate about creating high quality learning opportunities.
-
Naturally curious and proactive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SARSVL is looking for a highly skilled and experienced, self-employed charity finance professional to manage the day-to-day running of all financial aspects of the Charity’s work, in the freelance role of Finance Support Contractor. The role includes bookkeeping, financial reporting, accounting, banking and Company Secretarial work for the Charity.
We are a specialist voluntary sector organisation offering a range of services to women, girls and non-binary people (who feel our woman-centred approach is right for them) who’ve been through child sexual abuse (CSA), rape or any kind of sexual violence at any time in their lives.
Hours are flexible to reflect the workload at a particular point in the Charity’s year, but the current incumbent works on average about 20 hours per month. The role is home-based, with willingness and ability to meet in person in Leeds city centre up to 6 times per year (negotiable)
Fee level and fee payment arrangements will be discussed with the successful applicant.
Information about the Charity, the finance role, and how to apply are detailed in our application pack, which can be found on the recruitment page of our website.
If you decide to apply, please provide both an up-to-date CV and a SEPARATE expression of interest letter, which includes:
- The relevant knowledge, skills, experience and other attributes you will bring to the role (with reference to the person specification provided, preferably addressing the requirements in order, with sub-headings, to support the assessment process)
- The contact details for two other organisations or businesses you have provided with similar services, from which we can secure references
- The indicative details of your usual hourly charging rates
IMPORTANT: Applications that do not include a letter will not be considered.
Interviews will be held online and/or in person on Tuesday 7 May 2024.
The client requests no contact from agencies or media sales.
We're looking for a Senior Project Officer, to work in our Innovation and Practice team and support exemplary, agile project management across Involve.
This is an exciting time to join the Involve team. Alongside increasing public and political interest in our approaches, we are increasing the size and impact of our project work. We have a couple of new multifaceted projects which need really effective and agile project management. As a Senior Project Officer you will contribute to all aspects of our delivery, with a particular focus on project and programme management of larger projects. Your main focus will be on:
-
Project management and delivery - core project management and logistics, running onboarding for participants, event management, analysis and reporting, and facilitation
-
Building our project management approach further - supporting Involve to build our project management capacity and resources that are appropriate for our creative, inclusive processes and culture
-
Project and programme design - working with project teams to design entire projects and processes which use deliberative, qualitative and participatory methods
-
Project impact - recording and monitoring how our projects work, the kinds of impacts they have, and the ways they contribute to Involve’s mission.
This Senior Project Officer role sits in our Innovation and Practice Function. Our team’s daily work includes setting up, managing, designing, delivering and reporting on a wide range of participatory and deliberative processes, ranging from small scale, hyper-local community engagements to large, national, multi-event Citizens’ Assemblies and longer term projects. Our processes can be face to face, hybrid, or online, and often involve bringing together different groups from within the public with interested parties and experts from across government, business , academia and civil society.
In addition, you would work closely with our Capacity Building and Standards team to support their work helping others to deliver these approaches and contribute to our communications and advocacy work. You will also support fundraising for grants and projects, responding to tenders and writing proposals and building relationships with our funders, collaborators and clients.
We are looking for an excellent project manager, able to manage fairly large projects and task manage others at all levels to ensure smooth delivery. You will be great at managing relationships at all levels and working with others to get things done. Given the nature of our work we are also looking for public participation skills, or relevant or transferable expertise and an understanding of deliberative practice. That will enable you to design and deliver project management, and support facilitation that fits our work and enables you to contribute to advising our clients on designing and delivering effective engagement. It is critical that you are open to new ideas, a good team player, committed to shifting power and addressing inequities in our society and that you are passionate about furthering our vision. Experience of building project management capacity, fundraising and staff management is desirable.
Salary band: £38,975 - £43,584
Location: Flexible. Must be comfortable with committing to regular travel both for project work and Involve team activities. Must be able to travel across the UK.
Hours: Full time preferred, 35 hours per week, with flexible or part time considered.