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Arthritis Action is seeking an enthusiastic, organised and adaptable Office Administrator to join our team and ensure the smooth running of our office.
This is a varied and integral role providing administrative support to Arthritis Action’s Finance, Executive Management, Services Teams and Trustees, working under the supervision of the Operations Manager.
Your role will provide day to day operational assistance in our London office including: meeting and diary management, writing minutes and providing admin support across the Charity. Liaison with the landlord and office suppliers, assist with finance including processing direct debits, staff credit cards and supplier invoices and compiling monthly reports. You will also be the first port of call for incoming calls and manage incoming/outgoing post and IT administration.
Key Responsibilities – the role will include but not be restricted to:
- Providing admin support to the Finance, Executive Management and Services Teams
- Ensuring smooth running of the office and troubleshooting issues that arise
Office & Executive Admin
- Support CEO with scheduling meetings, database entries and diary management
- Support with administration of Committee & Trustee meetings, and writing minutes
- Provide admin support for the Executive Management Team
- Responsible for premises troubleshooting, arranging minor repairs, cleaners, and refurbishment
- Liaise with landlord and office contacts where necessary
- Deal with incoming and external post and franking machine.
- IT administration
Finance
- Process staff credit card transactions
- Set up and process all direct debits and reconcile with monthly reports from the Direct Debit supplier
- Upload invoices, donations and other transactions, and file supplier invoices
- Other ad hoc finance tasks
Services & Team Support
- Be the first point of contact for incoming telephone calls to Arthritis Action
- Organise monthly team meetings and write the minutes
- Respond to research requests
Other Activities
- Other tasks relevant to the level of this post may be asked of you
About Arthritis Action
Our vision is for people to live active lives, free from the impact of arthritis. We want to empower people with arthritis to take control of their lives, manage their condition and reduce the need for medical intervention.
Founded in 1942, Arthritis Action is the only UK charity giving hands-on, practical help to combat the pain of arthritis through self-management and lifestyle advice. We offer people with arthritis a holistic self-management approach, looking at both the physical and mental aspects of arthritis.
Our self-management approach encompasses a wide array of services, including personal dietary and nutritional advice, and access to physical therapies with approved practitioners. We also offer people in various communities the opportunity to take part in self-management events and online groups. Through our approach, we help people with arthritis gain the knowledge and confidence to manage their condition themselves, and enjoy a more active life with less pain.
PERSON SPECIFICATION
EXPERIENCE & SKILLS
Competent in Microsoft Office packages - Essential
Experience in delivering strong customer service - Essential
Excellent verbal and written communications skills - Essential
Efficient organisational and time management skills - Essential
Experience of supporting an Executive Team and writing minutes - Essential
Experience of working in the Charity sector - Desirable
Experience of managing a database/CRM - Desirable
ATTRIBUTES
Excellent customer service and inter-personal skills - Essential
A self-starter, able to work on own initiative where required - Essential
Enthusiastic team-player with a can-do attitude - Essential
How to Apply:
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability
for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 23:59 on Monday 8 April 2024 at the latest.
First-round interviews will be held in the London office (56 BUckingham Gate) on Monday 15 April 2024.
Second-round interviews will be held over Zoom. Date tbc.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same
way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic
origin, sexual orientation, religion or belief.
Early application is encouraged as we will review applications throughout the advertising period and
reserve the right to close the advert ahead of the deadline should we receive a sufficient number of
applications.
Applications should be received by 23:59 on Monday 8 April at the latest.
First-round interviews will be held in the London office on Monday 15 April. Second-round
interviews will be held over Zoom. Date tbc.
The client requests no contact from agencies or media sales.
Business & Human Rights Resource Centre is seeking an EU/Western Europe Researcher to contribute to our work on advancing corporate respect for human rights and the environment by companies in and from the region, with a focus on mandatory due diligence and similar policy and legislative debates.
Details
Salary: GBP 34,000-37,000, commensurate with experience and adjusted according to location (the indicated range is aligned to London cost of living; if based in another location, the range will be adjusted down accordingly)
Closing date: 14 April 2024
Location: Germany (Berlin) or UK (London) preferred
Contract type: Full time (35 hours/week), 1-year (with possibility of extension)
Annual leave: 24 days/year
Start: As soon as possible
About the organisation
Business & Human Rights Resource Centre works with diverse allies and partners to put human rights at the core of companies’ business models and end abuse; to support communities and workers in securing their rights and accountability for corporate abuse; and to encourage governments to create the right regulation and incentives to uphold human rights in business. We are a global organization rooted in five continental regions, comprised of a Global Team of 80. Global Team members work with a rich network of human rights advocates in ten languages, and place strong emphasis on our alliances with grassroots organisations facing often profound inequalities of power in protecting their rights. The efforts inform our ability to influence responsible business, investors, and governments for transformative change.
Our work covers the full gamut of human rights in business, with particular focus on three thematic programmes: just energy transition and natural resources; accountable digital technologies; and workers’ rights in global supply chains. These are strengthened by three cross cutting themes: civic freedoms and human rights defenders; corporate legal accountability; and racial and gender justice.
The position
The successful candidate will work closely with the EU/Western Europe team to contribute to our work in the region, with a particular focus on debates and developments around corporate accountability regulations in Europe. The Researcher will be responsible for updating and maintaining the digital portal with relevant news items and information on policy trends related to the region, engaging with European companies to seek responses to allegations of human rights abuse, both within the region and in their value chains, as well as supporting our efforts to promote effective implementation of (mandatory) due diligence.
Responsibilities
- Media monitoring: Conduct media monitoring online in English and German to identify news reports, NGO/civil society/trade union statements and reports, and policy development relating to business and human rights in the region as well as cases of alleged human rights abuse by European companies.
- Website content maintenance: Publish relevant items in English and German on the Resource Centre website, curate information, news and resources on online portal pages relating to Mandatory Due Diligence, UN Guiding Principles on Business and Human Rights, and Beyond Social Auditing.
- Company responses: Invite European companies in English and German to respond to allegations of human rights abuse and concerns raised by civil society about their conduct; maintain contact database information.
- Contribute to regional strategies and priorities: With partners and colleagues, support the EU team to implement our regional strategy, with a particular focus on the effective implementation of emerging and existing mandatory due diligence laws in Europe.
- Develop high quality written materials: (Co-)author materials for our website, including newsletters, blog posts, workshop summaries, guidance documents, briefing notes and papers.
- Outreach and representation: Help sustain and build a network of contacts in the region. Occasionally represent the Resource Centre at meetings, conferences and workshops.
- Administrative and project support: Assist as necessary with ad-hoc administrative tasks including donor reporting, organising travel and workshops.
- Team work: Participate in regularly scheduled Global Team and EU team calls, and ad-hoc calls and meetings as needed.
Essential skills and experience
- Experience: Experience working on business and human rights issues or in a related field; understanding of relevant international standards
- Research and analytical skills: Ability to search and identify relevant information online, and to synthesise and present information accurately with a high level of attention to detail
- Communication: Strong writing skills, including succinct writing for the web
- Values: Strong, demonstrated commitment to human rights. Shares values and ethos of the Resource Centre
- Team player & organisation : Able to work both independently and as part of a diverse (global) team, interacting in person and online, with good organisation and prioritisation skills as well as a proactive approach
- Languages: Fluent English and German (reading, writing, speaking)
The client requests no contact from agencies or media sales.
Head of Events and Experiences
Circa £65,000 per annum
Fixed Term – 12 months (Parental Leave cover)
Part Home/ Part Office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as the Head of Events and Experiences, based in the Events and Experiences Team. The role is responsible for delivering and developing an exciting programme of in-person touchpoints that deliver against varied KPIs and engage multiple targeted audiences. In addition, you will support on the research and implementation of new and innovative events and campaigns.
You will have experience of delivering against an ambitious strategy, have strong team leadership skills and proven expertise in shaping engagement moments that deliver maximum impact for organisations. You will be able to evidence effectively working in large complex organisations, delivering across multiple projects and events. You will need to be a polished communicator, experienced at speaking to an array of senior internal and external stakeholders. An innovative, creative approach is desired and an ability to work in a collaborative environment is essential.
Act now and visit the website via the Apply button to apply online.
Closing date: 5pm, Thursday 4 April 2024
Interview date: Thursday 18 April 2024
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a recruitment platform called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Summary
- Devise and implement a UK church engagement plan, as agreed by RLN director.
- With prayer and resources, support a growing movement of churches engaging with Difference and the ministry of reconciliation.
- Develop external relationships and partnerships to engage new audiences with Difference. Proactively connect with churches, chaplaincies, schools, organisations and networks, with the aim to see significant increase in the number of groups running Difference.
- Develop ecumenical relationships across Christian denominations.
- Generate tactics to raise awareness and increase engagement.
- Champion Difference at regional and national events, gatherings, conferences and speaking engagements.
- Capture content at events for Difference social channels.
- Support the network of groups running Difference across churches, chaplaincies, schools, leadership teams, workplace, youth groups and other contexts.
- Utilise the Difference Training and Resources Hub to support existing Difference Hosts and those interested in running Difference.
- Where needed provide additional training and support face-to-face (online or in-person).
- Ensure a high level of retention in churches and groups regularly engaging with Difference, including supporting next steps and deepening the ministry of reconciliation.
- Support senior leaders using Difference as part of a wider strategy for reconciliation in their church, parish, diocese, context.
- Identify and equip passionate individuals as they strengthen engagement with Difference in their own contexts.
- Support and resource a cohort of Difference champions in the UK who envision others with this ministry and promote Difference.
- Create new ways of bringing champions together to learn from each other and share best practice.
- Work with champions to identify strategic opportunities for growing engagement with Difference in their contexts.
- Monitor and report on performance indicators.
- Contribute to report writing and presentations on impact.
- Proactively collate stories of transformation and impact, nationally and internationally. Feed into wider communications.
- Proactive in researching and ongoing learning on reconciliation and peacemaking, including developing a working knowledge of the Archbishop's reconciliation expertise and experience.
- The team at Lambeth Palace works closely and collaboratively, providing assistance across portfolio areas at times when extra capacity is needed. As such, an important part of this role will be to help out other team areas as required and as capacity allows.
- All employees working at Lambeth Palace share responsibility to promote and maintain a strong safeguarding culture with regard to children and vulnerable adults, including identifying the key actions they should take given their role and responsibilities.
- Ability to represent the Archbishop of Canterbury's reconciliation ministry effectively and with confidence.
- Excellent inter-personal and influencing skills.
- Excellent communication skills; public speaking, facilitation and writing.
- Ability to shape key messages for church engagement and envision others.
- Ability to strategically support leaders in implementing a ministry of reconciliation in their context.
- The ability to work under pressure, adapting to changing and competing demands.
- Ability to work with a wide range of people, for example senior leaders, prison leavers, teachers, young people.
- Good IT skills, Microsoft Office, especially Microsoft PowerPoint.
- In-depth knowledge and networked with a wide range of church denominations, valuing and understanding the breadth of the Christian church.
- Track record of strategic relationships that lead to effective engagement with a project, ministry or product.
- Proven track record in managing and working with a wide range of stakeholders and relationships, including senior leadership.
- Good knowledge of Christian faith and theology, with a biblical understanding of the ministry of reconciliation.
- Education to degree level or relevant professional qualification or equivalent experience.
- Motivated, enthusiastic, proactive and takes initiative.
- Operates with discretion and integrity.
- Collaborative and builds trust across relationships, including at a senior level.
- A desire to mobilise people to live out their calling as peacemakers and reconcilers, passionate about equipping people to follow Jesus in a conflicted and complex world.
- Embody and model the practices of reconciliation across working relationships, internally and externally.
- Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to occasionally work outside normal office hours is required, on occasion.
- Flexible in order to meet the demands of the post (attending events including weekend events when required).
- Ability to travel nationally.
- Ability to edit WordPress.
- Effective use of content and social media for the target audience.
- Experience of working on issues of reconciliation, such as with young people, racial justice, interfaith context, prison chaplaincy.
- Experience communicating with a global audience.
- Experience of working digitally in the Church or charity sector, utilising social media for engagement.
- Experience of using social media in a voluntary, personal or professional capacity.
- Training or qualification of relevant disciplines (such as: theology, mission & discipleship, youthwork, peacebuilding & reconciliation).
- We strive for excellence
- We collaborate
- We act with integrity
- We show compassion
- We respect others
Job Title: Domestic Abuse Triage Officer
Hours: Full-time 35 hours per week
Contract Type: Fixed Term Contract to 31st March 2025
Salary: £30,250 per annum
Application Deadline: Thursday 11th April 2024 at 11.59pm
Interviews: in person, week beginning 22nd April 2024
Location: BCWA’s head office in London SE20
Employee benefits we offer:
- A friendly, flexible and values-led organisation
- Competitive salary
- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)
- Contributory pension scheme (5%)
- Training to help you perform your role and support your professional development
- Comprehensive Employee Assistance Programme and wellbeing support
Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.
About the role: You will be the first point of contact for victims/survivors of domestic abuse. You will answer calls to the charity’s helpline, dealing with enquiries and referrals from other agencies, and providing immediate emotional and practical support. You will use approved risk assessment tools to triage victims of domestic abuse to the correct BCWA service, for example our refuge or outreach services, or signposting them to external agencies where appropriate. You will need to recognise, respect and address the needs of clients who face particular barriers when seeking help to access the service, including those from diverse communities, LGBTQ communities, people with disabilities, women and girls with complex needs and other hard to reach groups.
All staff have access to hot-desking at our offices as needed. Flexible working is welcomed at BCWA. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace.
Location: BCWA’s head office in London SE20
Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.
Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful.
We reserve the right to terminate this recruitment process should we receive a large number of applications.
Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.
Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.
BCWA are an Equal Opportunities Employer.
Reg. Charity No.1068007.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our People and EDI Lead, Jo (details on our website).
What you’ll do
As International Partnerships Lead for the Middle East and Africa, your role is to provide world class customer service and support to over 250 international schools from around the world. You will build and maintain excellent working relationships with your partner schools, supporting them to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
You will cover the region of the Middle East and Africa, with international travel typically required twice a year for school visits and conferences.
Your key responsibilities will include:
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Being the first point of contact for our international partner schools in the region.
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Responding to queries and troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Onboarding new schools that join us. You will make sure that they are properly set up on our platform and have a strong plan in place so that they and their students can get the most out of Unifrog.
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Training staff on how to use the platform; this could be a one-to-one phone call, a video meeting with a school’s key Unifrog contacts, a webinar with lots of teachers attending from around the world; or an in-person visit to one of our partner schools subject to travel restrictions.
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Working with your partner Area Manager to improve Unifrog engagement across the region and making sure schools are making the most of the platform.
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Monitoring and analysing usage across partner schools, identifying schools that need additional support to use the platform effectively.
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Provide resources and strategies to partner schools to maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Proactively working to foster a sense of community amongst our Unifrog partners.
What we’re looking for
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Strong communication skills – ability to articulate ideas clearly and concisely over email, phone and on video calls.
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Track record of excellent customer service and relationship management.
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Problem-solving skills and the ability to find solutions to queries independently.
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Confident working independently but happy to ask for support when it’s needed.
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Extremely well organised, with a keen attention to detail.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love building relationships, and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside the Area Manager for your region as well as colleagues in our International Partnerships team and the wider International schools team. You’ll be line managed by our International Partnerships Manager (London-based).
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£36,561 per annum (Grade B) plus team and company wide performance bonuses.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 8:30am to 4.30pm, Monday to Thursday, and 8.30am to 4pm on Friday. (Sometimes you may have earlier starts and finishes)
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Work remotely in the UK or flexibly from our London office.
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Start date: as soon as possible, though we will be flexible for the right candidate.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00 (GMT) Friday 5th April 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Why do you want to work at Unifrog? (250 words)
ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
iii. A teacher who has just started using Unifrog gets in touch with the email below. Using our website to guide you, draft an appropriate response (250 words).
Dear Unifrog,
Our school has just signed up to use your platform and I wanted to check some things.
A handful of our students apply to US universities each year. What support does the Unifrog platform offer to these students?
Furthermore, please can I check that pupils’ personal information will be secure on the Unifrog platform?
Thanks,
Nick
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (40 minutes)
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Short demonstration of a Unifrog tool (resources will be provided) (10 minutes)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (30 minutes).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 15th April.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
We're on the lookout for individuals who are passionate, driven, and innovative, to assist those who are sleeping rough across the borough of Redbridge.
This is a pivotal role where you'll be on the frontline, making tangible differences in the lives of those facing multiple disadvantages.
About the role:
As Senior Outreach Worker, you'll make use of your strong interpersonal skills to connect with individuals from all walks of life. Building trust, assessing needs, and generating creative ideas to steer people away from rough sleeping will be the focus of your role.
Collaboration is key in our team. You'll work together with specialist Navigators, Outreach workers, substance use outreach services, and mental health outreach teams. Plus, you'll be pivotal in forging strong relationships with a range of housing providers in the borough.
To thrive in this role, you'll have knowledge and experience in substance use and recovery, trauma informed practices of working, and the complexities of the homelessness sector.
Your commitment to flexibility will be crucial in providing the support, empowerment, and opportunities needed to guide individuals toward suitable and stable accommodation.
About you:
- You will demonstrate a strong understanding of planned support principles and the ability to assess the needs of those who may be reluctant to engage with services.
- You will know the various barriers faced by people who are sleeping rough and what services are available for those facing multiple disadvantages.
- You will be self-motivating, able to work under pressure, manage your schedule effectively, and able to work flexibly Monday to Friday, at times when rough sleepers are often seen bedded down.
- You will be able and willing to travel across the borough of Redbridge at times when public transport may not be readily available.
- You will have experience of working with clients who have faced multiple disadvantages
- You will be skilled at engaging external partners and agencies to ensure streamlined working and a collaborative approach to supporting rough sleepers
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
Important Info:
Closing Date: Sunday 7th April 2024 at Midnight
Interview Date: Monday 15th April 2024
This post will require an Enhanced DBS check to be processed for the successful applicant.
Our attractive benefits package includes:
- A salary increase after successfully completing six month's probationary period
- A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
- 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
- A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
- Staff Health Cash Plan and discounts scheme
- Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Connect with us
The client requests no contact from agencies or media sales.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.
London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.
We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
- We are looking for a candidate who can lead on our existing relationships as well as develop new, strategic partnerships.
- You will play a major role in shaping and developing our Corporate Partnerships remit. We encourage candidates who relish creative strategic planning.
- You will have a strong track record in Corporate Partnerships, with a solutions-focused mind-set.
- You will need experience in translating sector best practice into action and be excited at the prospect of innovating and pursuing new, forward thinking Corporate Partnership opportunities for the organisation.
Salary: £41,409
Closing Date: Wednesday 3rd April
Interview Date: Tuesday 9th April
Our Benefits
· 30 days holiday plus bank holidays
· Generous training budget, plus an annual personal training budget
· Enhanced Sick Pay Policy
· Enhanced family friendly policies
· Day off for moving house
· Hybrid working (depending on role requirements)
· Pension – 5% Employer, 3% Employee
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
We are a London Living Wage employer
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you! We believe in the power of diversity.
If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our People and EDI Lead, Jo.
The role and your key responsibilities
As Marketing Lead, you’ll head up the marketing to our Employer and Higher Education (HE) audiences - from crafting compelling email campaigns to growing our audience on LinkedIn. Employers and HE are our two newest audiences, and you’ll play a key role in driving their increased engagement and growth, ultimately helping us to support as many students as possible to make informed decisions about their next steps.
This is a diverse role that we expect to evolve, depending on your strengths and interests. We always look to make space for our team members to grow with the company, and we have a strong track record of promoting from within.
Your key responsibilities:
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Marketing strategy and planning
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Work with the Head of Marketing to set the marketing strategy for our employer and HE audiences, including understanding our customer personas, setting objectives, and identifying priorities for the year.
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Execute the strategy and lead on the creation and delivery of all comms to these two new audiences.
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Lead on the development and promotion of thought leadership content for our employer and HE audiences.
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Email
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Plan, write, and send compelling email campaigns, tailored to our different employer and HE audiences.
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Use data to conduct regular ‘test and learns’ to maximise engagement with email campaigns.
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Events
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Work with our Events team to effectively market our events, including our in-person HE Summit and Employer Forum, LinkedIn webinars, and opportunities for employers and HE partners to connect with students at virtual university and careers fairs.
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Write engaging event descriptions, create and send promotional comms, and send conversion and follow-up emails.
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Provide on-the-day support to the Events team for bigger events, such as our in-person conferences.
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Social media
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Set and execute our strategy for LinkedIn.
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Create engaging content to grow our employer and HE audiences on LinkedIn and report on analytics.
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Design
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Write effective briefs and work with our Graphic Designer to create impactful marketing collateral to use across digital channels and at in-person events.
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Create your own graphic design projects, based on templates, such as event agendas and LinkedIn graphics.
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Working together
You’ll be working as part of a small marketing team, alongside our: Head of Marketing (your line manager), Marketing Lead for UK and International schools, Events Manager, Events Leads, and Events Assistant. You’ll also be working closely with our Video team to make sure video content aligns with the marketing strategy, as well as our Employer and HE partnerships teams.
What we’re looking for
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2-3 years’ experience in a marketing role.
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Exceptional writing skills, including ability to pick up our Unifrog tone of voice and tailor messages to different audiences.
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Excellent writing and communication skills, in person, over the phone and via video call.
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Strong stakeholder management skills.
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Highly organised and able to juggle different projects and deadlines.
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Confident with Google Sheets and Docs, and happy to learn new platforms such as Later+, Visme and Canva.
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Comfortable working both as part of a team and independently, and able to take the initiative when required.
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An interest in education, careers, and development.
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Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love keeping on top of the latest marketing trends, and are an energetic person who is willing to learn, then we’d love to hear from you.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£35,000 - £40,000 per annum (Grade B) depending on experience, plus a share in a company-wide performance bonus.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.
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Work remotely or in our London office.
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Start date: as soon as possible, though we will be flexible for the right candidate.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (GMT) on Friday 5th April 2024.
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. Tell us about a marketing project or piece of work that you’re particularly proud of. What actions did you take to make sure it was successful? (250 words)
ii. You’ve been collecting feedback on your latest email campaign to employer partners. Someone on the team has suggested that you use more corporate language. Do you think this suggestion fits Unifrog’s tone of voice? What would be your approach when responding to this feedback? (250 words)
iii. In your opinion, what are the top three things to consider when setting the LinkedIn strategy for our Employer and HE audiences next academic year? (250 words)
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Stage 2: Marketing task (1 hour) ✉️
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For the next stage of the application process, we’ll ask you to draft a marketing email to one of our audiences. We will send you instructions if you are successful in the first application stage.
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Video call interviews will be held w/c 15th April 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Raising Futures Kenya is an award-winning small UK charity, working closely alongside a wonderful partner NGO in Kenya to deliver a hugely successful vocational training and business skills programme called Seed of Hope.
Since 2002 Seed of Hope has supported over 4,000 disadvantaged young people aged 14-25 in Kenya with the opportunity to learn a skilled trade, computer skills and business skills. Many of these young people are unable to finish their formal education as they are experiencing poverty, so our courses are completely free, to ensure no-one is excluded from the opportunity to learn.
Our free training courses also address any of the barriers which may stop a young person from being able to learn. We offer the Seed of Hope students in Kenya;
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free lunches everyday, you can’t learn when you’re hungry.
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menstrual hygiene packs to ensure girls don’t miss lessons because they can’t afford sanitary pads.
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childcare vouchers to ensure young mothers can learn.
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Life skills lessons addressing sexual and reproductive health, gender based violence, knowing and asserting your rights, advocating for gender equality etc.
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and perhaps most importantly, counselling and mental health support. Many young students are coping with the most unimaginable trauma and mental health conditions.
We’re here to support young people with whatever they need in order for them to achieve their best in their training course and to go on to secure a job, or start a small business.
We are looking for a talented storyteller and writer to join our small team in the UK and create exceptional content. You’ll support with crafting engaging funding applications, which stand out from the crowd and capture the funders hearts. You’ll create bright and positive social media and blog posts to share the uplifting stories of students and graduates from Seed of Hope and grow our online supporter base, in turn increasing our donors.
We don’t mind if you don’t have charity experience, we’re willing to train you and show you what we do. We are looking for someone who can write excellent content and showcase what we do.
Hours: 14 hours per week, to be worked as either full 7 hour days, or spreading the hours across the week. Regular days and hours to be agreed in advance.
Salary: £28,000 (pro-rata for 14 hours a week)
Pension: 3% employer contribution, 5% employee contribution (opt-out available).
Contract: 1 year fixed term contract. With a view to making it permanent if resources allow.
Base: The role will be home-based and require your own computer. Occasional travel may be required for meetings, expenses will be paid in accordance with our Expenses Policy. Our other 2 part-time staff are based in Sussex, but you can be anywhere in the UK. You must have the right to work in the UK.
To apply
Please take a look at the role description and person specification and if this seems like a perfect fit for you, please send us your CV, or download of your LinkedIn profile, along with a cover letter (max 2 pages) telling us why you’d be the best person for the job to Kirsty Erridge, CEO by Wednesday 17th April 9am.
We believe in a fair recruitment process
We won’t bring the closing date forward, so you can plan when you have time to apply. We’ll notify everyone who applies of the result of their application. We’ll share interview questions in advance, so you can prepare. We share the exact pay we can afford, not a scale, so you don’t have to start your role with a negotiation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you driven by the desire to make a difference? Join our Advice & Support Team at Providence Row and support those at risk of homelessness.
About us: Providence Row believes that no one should have to sleep rough and that everyone should have access to the support they need to find a safe place to call home. We work with those affected by homelessness and those vulnerably housed in Tower Hamlets, offering an integrated service of housing advice & support, access to substance use, physical & mental health services, as well as, training and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life.
About the role
- Delivering support to people who are experiencing homelessness and are rough sleeping in the borough of Tower Hamlets.
- Conducting person-centred assessments with those who self-present at the service for support
- Agree plans, in conjunction with service users, to move into accommodation and access specialist services which will address the underlying causes of their homelessness.
- To make referrals into Tower Hamlets and Pan-London local authority housing options services, using Homeless Reduction Act
- To work with partner agencies to provide joint support to service users where appropriate
- To build relationships with housing providers and the private rented sector, to increase the portfolio of affordable referral routes into accommodation.
- You have excellent communication skills and can create positive working relationships with a wide range of people, including external services.
- You will support the development of the service and ensure that you are delivering a solution-focussed and strength-based approach.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply: Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
The client requests no contact from agencies or media sales.
The Masonic Charitable Foundation (MCF) is looking for an enquiry officer with call handing experience to join the frontline service team. Each month we receive hundreds of requests and queries from applicants who require the help and support offered by the MCF.
You will have excellent customer service, communication, IT and organisational skills along with an ability to quickly build a rapport with callers and instil confidence.
We are looking for a team player, who is able to support colleagues and prioritise the needs of the team. A high level of personal resilience is also required due to the quantity and the nature of the enquiries we receive.
Previous experience in a comparable role is desirable, but not essential, as full training will be provided. If you have a willingness to learn and can demonstrate appropriate transferable skills
Day to day responsibilities include answering calls and responding to requests for a range of support, allocating cases to our Advice and Support Advisers and Visiting Volunteers, awarding small grants for counselling and medical consultations and keeping detailed records of calls and communications on our internal data base.
Details
Post: Enquiries Officer
Description: As part of the wider team, our Enquiry Officers are often our applicant’s first point of contact with the MCF and play a key role in our application process as they triage callers
Hours: 34 hours per week (early finish on Fridays)
Hybrid: Work from home two days per week (after successful induction completion)
Salary: £31,525 to £34,306 (depending on experience)
Holiday: 25 days (rising to 30 after 5 years’ service), plus additional 3 days to be taken between Christmas and New Year
Benefits: Excellent package including contributory pension, medical and dental plans, access to various health, wellness and retail benefits and continual professional development.
Reports to: Enquiries Team Leader
Team: 3 x Enquiries Officers, Enquiries Team Leader
Please note this job is subject to a basic DBS check.
About the Masonic Charitable Foundation
The Masonic Charitable Foundation (MCF) is one of the UK’s leading charities, providing a range of benevolent support to individuals and awarding grants to local and national charities.
Our work helps to encourage opportunity, promote independence and improve wellbeing for thousands of people each year. Last year, the MCF awarded support totalling around £20 million. Our support is funded from the donations of freemasons, their families and friends.
The MCF was founded in 2016 following the merger of four charities that had operated separately since the eighteenth century.
Main responsibilities
· To answer calls to the 0800 professionally and courteously, listening carefully and responding sensitively to their needs in the moment.
· To respond to voicemails and emails accurately with appropriate support and information.
· To make an initial assessment of each enquiry to determine likely eligibility for support and to manage expectations appropriately
· Provide an excellent first impression of the enquiry line and the MCF
· To accurately and consistently record details and information on our system
· To process grants to enable applicants to access medical consultations and the emotional, mental health service
· To work effectively as part of the team, collaborating and supporting colleagues to manage the work load and meet the teams Key Performance Indicators
· To signpost applicants to other sources of advice as appropriate
· To act as the first point of contact and to build and maintain excellent working relationships with our contacts in England and Wales
Person specification
Essential
• Educated to A-level (or equivalent)
• Experience of working within customer service
• Previous experience of working/volunteering within the charity, advocacy or social sector, or a grant making organisation
• A sound knowledge of the charitable sector
• Excellent communication skills including:
- Polite and calm telephone manner
- Ability to tailor communication to suit audience
- Ability to diffuse high-emotion calls
- Able to quickly establish rapport
- Strong written skills – ability to communicate in a clear and concise manner
• High levels of emotional intelligence and personal resilience, some callers will be distressed and their circumstances can be distressing
• Ability to work well under pressure
• Organisation and effectiveness skills:
- Prioritisation
- Meeting deadlines
- Attention to detail
• Team working skills:
- Ability and willingness to put the team first
- Supporting and collaborating with colleagues
- Build and maintain effective working relationships
• IT, particularly MS Office applications
Desirable
• Vocational or professional qualification in education; health or social care
• Experience of working on an advice line, enquiries line, helpline, contact centre or similar
• Previous customer-facing role
• Experience of working alongside volunteers.
• Administration
· Good knowledge of one or more of the following:
- Health
- Care
- Education
- State benefits
- Personal finances.
The client requests no contact from agencies or media sales.
Closing date: 5th April 2024
What we’re looking for:
- Do you have an understanding of housing support needs and benefits?
- Are you able to communicate effectively with customers, staff and stakeholders?
- Can you demonstrate your commitment to equality and diversity and have a genuine desire to help people with support needs connect with their community?
- Are you able to work as part of a team and build and maintain effective and supportive relationships with peers and partners?
- Do you have experience of providing support either in a volunteering or professional role?
If so, this role is perfect for you! Here at Peabody, we have an opportunity for an Outreach Support Worker on a permanent basis at our Sundial Centre in East London.
A bit about the role:
As an Outreach Support Worker, you will provide a service where planned support and crisis intervention is delivered to vulnerable people with low, medium and high support needs living in independent accommodation with the aim of them maintaining their home. Some of the key results for the role include:
- Being responsible for the effective operation of the Support Service, in line with its policies and procedures, including encouraging a co-operative and supportive environment within the service
- Listening to customers’ views and developing new services to meet these needs
- Providing basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support
- Provide information, support, guidance and training to customers with low, medium and high support needs to increase their independent living skills i.e. increasing and encouraging independence, budgeting, support in training and education, dealing with tenancy related issues, signposting to specialist agencies
- Assisting the customer to recognise times when they may require additional support and ensure they have the information required to access support.
This role will require an Enhanced DBS check. Please note this role requires you to cover out of hours on call duties on rotation with the rest of the team.
A bit about us
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners.
Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish.
Here just a few of the benefits for working at Peabody:
- Up to 25 days’ annual holiday plus bank holidays
- Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.
- 4 x Life Assurance
- Sleep in allowance (if applicable to the role)
- Competitive salaries that are benchmarked regularly against current market rates
- Professional development by access to "paid for" apprenticeship programs and qualifications
- Two additional paid volunteering days each year
- Family friendly policies
- Up to 10% pension contribution matched 1:1
Dual Registered Manager - Residential & Supported Living Services
Ilford
37.5 hours per week
Salary: £43,500 per annum
Here at Norwood, we are looking for an enthusiast and driven individual to take up the role of Dual Registered Manager. This position involves managing 3 services in Ilford - 1 residential care home and 2 supported living services for adults with learning disabilities.
Key responsibilities of the Dual Registered Manager include:
- To manage the services in line with Norwood’s Vision, Mission and Values whilst ensuring compliance.
- Maintain a high-quality service working in partnership with colleagues and stakeholders to manage and support all services.
- To create and develop positive relationships with families and other professionals.
- Review budgets, staff rotas, complaints and relationship building with external regulatory bodies.
- Provide support, supervision, development and mentoring to all staff including appraisal and supervision.
- To contribute to the development of new policies and practices within the services and to maintain systems.
- Work within and maintain the quality management system for the organisation and to adhere to the CQC standards and regulations.
- Cover on-call duties on a rota basis.
- Ensure that each person’s package of support is sufficient to meet their needs and that the care and support provided is person-centred.
- Responsible for the recruitment, training, supervision and appraisal of a team of staff.
- Enable and empower the people we support to live an ordinary life as active citizens in the community, by maximising independence and promoting their choices and decisions as much as possible.
Experience and Skills required:
- Registration as Registered Person under the Health and Social Care Act (2008) is an essential requirement of this role.
- Achieved NVQ Level 5 Health & Social care.
- Previous experience working in a residential/supported living setting including supervisory responsibilities, supporting Adults with learning disabilities.
- Knowledge and understanding of current legislation including Health and Social Care Act (2008) and have experience in reviewing and monitoring service delivery.
- Strong leadership and team working skills, people management, delegation and budget setting and management.
- Willingness to undertake the Skills for Care Induction.
- Having a full clean UK driving license, with access to vehicle, is desirable.
Benefits at Norwood include:
- The opportunity to work for a leading UK Charity
- Competitive salary & benefits package
- Generous annual leave entitlement
- A challenging and varied role
- A supportive team
- Unlimited access to staff referral scheme
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
We actively celebrate everyone's' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.
Prospectus is proud to be partnering with a great organisation, that for over 25 years have been helping charities and non-profits redefine their fundraising & campaigns. With a dedicated team of UK and International experts that bring together the latest thinking, innovation, and best practices in generating support for important causes. At an exciting time of growth, they are now recruiting for temporary Telephone Fundraisers to join their team, on an ongoing basis.
As a Telephone Fundraiser, you will represent a range of charities and non-profits over the phone. You will call across supporter acquisition, welcome calls, cross-sell, membership, legacy fundraising campaigns and more. You will be speaking with existing supporters who have previously donated or shown an interest in supporting the charities work, no ‘cold calling’ and will be making a strong fundraising ask on a charity’s behalf.
To be considered for this role, you will have strong background in a sales-based role, interpersonal skills transferable to telephone conversations, a confident and clear speaking voice, and the ability to follow a structure (call guide). You will also be resilient, able to handle objection, empathic and have the ability to perform to a target based working environment.
This is fully remote role, with a choice of working hours between 17.5 – 35 hours per week, shift patterns include afternoon and evenings, 12:00-4:00pm or 4:00- 8:30pm. Please only apply if you are available to start ASAP or have no more than a 1 weeks’ notice period.
Please note, due to the nature of the role you will also be required to have a private workspace with no noise pollution or household foot traffic, a laptop or PC running on with MAC or Windows 8 or above (they specifically cannot run on Chromebooks or Windows 7) and the ability to run an Ethernet cable (provided) from workstation to internet router as home WIFI.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community.