Call Specialist Jobs in Milton Keynes

Join us in a pivotal role that blends money and energy guidance with compassionate support, right at the heart of our mission to assist kidney patients across Scotland. We're introducing a vital position within our Patient Support Services Team, focusing on providing targeted money and energy advice to those navigating the financial challenges of living with kidney disease.

In this home-based, full-time position, you'll be a member of a team dedicated to making a tangible difference. The role involves delivering bespoke money and energy guidance—via phone, video calls, and occasionally in-person—to address the unique financial obstacles faced by kidney patients. Your role will encompass everything from offering practical advice and assessing financial needs to connecting patients with broader specialist support networks.

This role demands at least 2 years of experience in advocacy, social work, or a related field within the health and social care sector, with a particular focus on financial and energy support. For those yet to achieve a Level 3 qualification in Money and Energy Advice, we're here to support your professional development in this area. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

Join us in a pivotal role that blends money and energy guidance with compassionate support, right at the heart of our mission to assist kidney patients across the South West. We're introducing a vital position within our Patient Support Services Team, focusing on providing targeted money and energy advice to those navigating the financial challenges of living with kidney disease.

In this home-based, full-time position, you'll be a member of a team dedicated to making a tangible difference. The role involves delivering bespoke money and energy guidance—via phone, video calls, and occasionally in-person—to address the unique financial obstacles faced by kidney patients. Your role will encompass everything from offering practical advice and assessing financial needs to connecting patients with broader specialist support networks.

This role demands at least 2 years of experience in advocacy, social work, or a related field within the health and social care sector, with a particular focus on financial and energy support. For those yet to achieve a Level 3 qualification in Money and Energy Advice, we're here to support your professional development in this area. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

Prospectus is excited to be working with a thought leader within the Health and Social Care space and supporting their search for a Monitoring, Evaluation and Learning (MEL) Manager.  This new role will be the only MEL Manager within this impactful organisation and will be supporting our client by monitoring internal performance regarding supporting grantees projects, and not evaluating the programmes themselves.

The successful candidate within this role will be an experience MEL Manager with a strong technical expertise within their field.  You will be happy to work alone when needed and also confident to get involved, to challenge problems and get them solved, not be phased by some ambiguity at times.  You will be setting up MEL frameworks in an environment that celebrates effective simplicity and being the go-to expert within this field.

Our client is a well-recognised organisation.  They have recently been awarded significant funding and the MEL Manager contract is aligned to this.  The role is expected to be a fixed term of 10 month, but an extension is possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

The Rape and Sexual Abuse Support Centre (Rape Crisis South London) is looking for a committed, professional and skilled Helpline Support worker to provide high quality emotional support, information and signposting in our Support Line team.

The 24/7 Rape and Sexual Abuse Support Line is a partnership between Rape Crisis England and Wales, the Rape and Sexual Abuse support Centre (RASASC - Rape Crisis South London) and two other Rape Crisis Centres (ARCH Teesside and Lincolnshire Rape Crisis). The post-holder for this role is employed by RASASC (Rape Crisis South London).

The post-holder will provide emotional support, information and signposting to survivors of any form of sexual violence, of any gender, aged 16 and upwards, and their supporters via phone calls and chats. Helpline Support Workers also provide support to colleagues and volunteers as part of their daily duties. Helpline Support workers have experience of either providing emotional support on a telephone helpline or experience providing support to survivors of sexual violence. You will also need to have good knowledge and understanding of the impact of sexual violence. 

Are you a Community or Corporate fundraiser looking for your next exciting role?

Eden Brown Charities are delighted to be working with an incredible national health Charity to recruit them a Community Fundraising Manager. This charity has an incredible mission to support both adults and children who are living with complex disabilities in the UK.

About the Role

As Community Fundraising Manager you will be responsible for generating community fundraising income in the North of England. You will also be working to build relationships across the north region with local businesses, organisations and individuals. You will work closely with the Senior Community Fundraising Manager to develop a strategy.

You will also provide a positive stewardship journey to supporters.

About You

To be successful in this role you must have

* Experience in a Community and/ or Corporate fundraising role

* Extensive experience of recruiting, supporting and stewarding fundraisers or volunteers

* Extensive experience of building successful internal and external relationships

* Experience of managing multiple priorities simultaneously while still providing the highest level of customer care to all supporters

* Experience of financial budgeting and reporting

* Experience of working with fundraising databases, preferably Raiser's Edge

This is a remote role with travel across the North West and Yorkshire. Please note that interviews are being held on a rolling basis. For more information on this exciting opportunity please call Laura Iliff on 07442607841.

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

Closing date for applications: 11th May 2024, 23:59 (BST)

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent 

Location: Flexible (London and/or remote, plus business travel)

Salary: £35,000 – £38,000 – depending on experience 

Start date: ASAP 

Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.

Who we are 

Scriptoria is a values-driven, ethically-focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings. 

Who we're looking for 

We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.

Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.

This role will offer a range of experience and the opportunity to contribute to the diverse range of services that Scriptoria provides.

Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients. Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development. 

Your role will include:

• Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data 

• Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data

• Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists 

• Contributing to business development across the company, including marketing and client outreach.

Working with Scriptoria 

Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses. 

Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08.30-17.30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients. 

Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.  

This job will require regular travel to deliver training courses (mostly in the UK, estimated 2 to 8 days per month) and may also involve international travel, including to developing countries. So, applicants must be willing to travel (in line with UK government guidance). 

Key skills and experience 

Essential 

Qualifications and skills

• A PhD in a quantitative STEM research subject 

• 2 years minimum of postdoc/industry experience (in a research or research-support role) 

• A strong understanding of research processes and data analysis and management 

• A demonstrated talent for writing - including writing journal articles and writing for non-specialists 

• At least one first-author paper in a peer-reviewed journal 

• Experience delivering live training/teaching courses 

• An excellent, practical knowledge of MS Excel and MS PowerPoint 

• Excellent English language skills, to the standard of a native speaker 

• The right to work in the UK

Characteristics and interests 

• A friendly, open personality (bright, resilient, cheerful, confident) 

• A passion for international development and building researchers’ skills 

• An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role) 

• A willingness to travel and to take a flexible approach to working hours when travelling 

• The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person 

• The ability to work very well under pressure and self-manage 

• The ability to juggle multiple tasks and work alongside the company Directors 

Desirable 

• Experience working on collaborative research projects with international partners 

• Experience working with programs such as Microsoft SharePoint or other knowledge management tools 

• Experience with statistical analysis in R 

• Experience in grant writing and/or grant management 

• Experience writing communications materials that translate science for non-specialists and encourage engagement 

Salary and annual leave 

Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).

JR007865

Internally the job title will be Recovery Worker. 

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Repton House as a Recovery Worker.

Repton House is a mental health, supported housing service, working to a recovery model. We work with individuals over the age of 18, who have long and enduring mental health needs and/ or autism. This role would suit someone from a support, care, nursing or complex needs background. Our residents are at the centre of what we do, providing person-centred services, making no two days the same.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. 

Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.

No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

There are two permanent roles available: one role to work 30 hours per week and one part-time weekend role at 22.5 hours (Fri/Sat/Sun or Sat/Sun/Mon on rota basis) per week.  Please state on the supporting statement which position (or both) you are applying for.

To apply, please visit our website via the apply button and send a CV and covering letter explaining why you feel you are right for the role. Applications without covering letter will not be considered.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation

Salary: £43,665 per annum

Hours: 37.5 hours per week

Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue.  We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year.  We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

As an Area Manager you will give leadership, direction and guidance to the staff of Medaille Trust to ensure the provision and development of a high quality service in line with the Trust’s Mission, Values and Strategy.

You will have a good understanding of the CQC framework relating to Modern Slavery and Human Trafficking.  You will carry out quarterly assurance audits in all safe houses ensuring any appropriate action is taken where necessary.

You will line manage, induct, mentor, coach and support Service Managers.  Additionally, you will ensure that any complaints, grievances and disciplinaries are investigated and responded to in an effective and timely manner in line with Medaille Policies.

Although the post is home based, the post holder will be expected to travel frequently to our safe houses within the South and London areas with some overnight stays.

You must have previous experience in a relevant sector or experience of working with adults that are vulnerable.  Experience of managing staff, carrying out line management, supervision and appraisals is essential.  Additionally, you must have experience of setting up Service User Engagement groups.

This is a challenging but important and rewarding job because our team members know they are working hard to help transform the lives of some of the most vulnerable people. In our December 2022 survey, 85% of our staff said they loved their job. We offer generous annual leave, as well as a day off for your birthday and an annual volunteering day.  We also offer an Employee Assistance Programme, and a staff benefits package.

For full details and how to apply please visit our website and complete an application form.

Closing Date: Monday, 20 May at 10 A.M.

Interview Date : TBC

This position is subject to a satisfactory Enhanced Disclosure & Barring Service check.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is essential.

Relate is a household name and the UK’s best-known provider of specialist relationship counselling services.  We’ve been helping families, individuals, couples and children since 1946 and have developed a passion for supporting people as they navigate the ups and downs of relationships at home, work and in the community.  We are in a period of growth driven by increasing demand for our services. To power that growth, we need additional revenue streams from enterprises, EAP vendors, benevolent funds and philanthropic sources.   

This is where you can make a difference to us.  As our Commercial Business Development Manager, you’ll be in a newly created hands-on role at the forefront of nurturing and closing new business opportunities.  You’ll be developing strategic partnerships, increasing revenue streams and contributing to our growth plans as a member of the Relate Senior Management Team.

Reporting to our National Partnerships Director, you’ll find us enthusiastic, open, willing to help and above all passionate about the difference we make to people’s lives every single day. 

Key Responsibilities

• First and foremost, this is a sales role. So, we’ll need you to demonstrate a track-record of meeting and exceeding revenue targets.
• You’ll be able to demonstrate an ability to work autonomously without intensive supervision.
• You’ll be able to demonstrate the ability to define and action a go-to-market plan.
• Naturally, we expect first-class demonstrable sales-skills including the ability to:

1. Identify and evaluate new business opportunities including new markets, customers, partnerships, products, and services.
2. Develop a pipeline of qualified prospects.
3. Negotiate and close deals with a seven-figure value.
4. Build and maintain strong relationships with key clients and partners, ensuring their needs are met andexceeded.
5. Provide detailed reports on business development activities, including market analysis, sales forecasts, and revenue projections

• Collaborate with the National Partnerships Director, Service Delivery Director, National Contracts Manager, Digital Services Manager, and other key colleagues to ensure the smooth implementation of new contracts.
• Deputise for the National Partnerships Director at Executive Leadership meetings
• Represent Relate at a range of events to promote the brand and the service offer.
• Contribute to annual budget and strategic planning cycles.
• Stay abreast of industry changes and competitive landscape to adjust strategies accordingly.

Education and Training

• Experience and formal training in a recognised Sales Methodology e.g. MEDDPICC, SPIN, Sandler
• BA Hons (desirable)

Demonstrable Experience and Knowledge

• Substantial proven experience in business development, b2b sales, or a similar role, in the service and/or not for profit sector
• Track record of securing seven-figure contracts.
• Strong understanding of sales principles and customer service practices.
• Proven experience of cultivating and sustaining strong partner relationships in a range of settings.
• Understanding of market drivers in the EAP/staff benefits sector.
• Strong track record of achieving or exceeding income targets.

Abilities and Skills

• Proven communication, negotiation, and interpersonal skills with the ability to adapt to the audience to achieve the optimum outcome.
• Ability to think strategically and analytically, with a problem-solving mindset.
• Strong business and financial acumen with the ability to develop comprehensive budgets and business plans
• Entrepreneurial approach with the ability to see and capitalise on opportunities.
• Ability to work independently, with a self-motivated, results-driven approach.
• Able to travel as required with occasional overnight stays.

Personal Qualities

• Driven
• Professional
• Collaborative
• Client led/Person centred.
• Resilient

Terms of Appointment

• Permanent position
• Full time, 35 hours per week (some evening/weekend work may be required)
• 25 days holiday plus bank holidays and 3 days over Christmas period 
• c£55,000 oer annum salary

The role

Our services are growing. We are looking for locally based sessional facilitators to support the delivery of our Moving Forward courses across the UK. Our Moving Forward courses are for anyone with a primary breast cancer diagnosis who has finished their hospital-based treatment. Courses are a combination of face to face and online support and are delivered in partnership with local NHS Trusts/Boards. The number of courses can vary across locations but will typically be between 2 - 4 courses a year. 

This is offered as a contract for services position and as such the appointed contractor would not be an employee of Breast Cancer Now but a self-employed individual. We require all contractors to adhere to and follow Breast Cancer Now applicable policies and procedures and to undertake some mandatory training in core subjects such as data protection and cyber security. A satisfactory criminal record check will be required.

 About you

You will be based locally to one of the available locations with a strong background in group facilitation and course delivery. You will also have excellent organisation and time-management skills, superb oral and written communication skills, and the ability to multitask. You will work independently across a geographical area, supported by the regional services team and our local volunteers.

You will be required to have access to your own IT equipment.

 About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

 Role description

The role description is available for you to download.

 Locations

Lincoln, Boston (Lincolnshire), Halifax/Huddersfield, Newcastle, Middlesbrough/Stockton, Stoke and Stafford

Pay: We offer flat fees for work undertaken delivering our services as listed below:

· £25 per hour when facilitating a course (course duration will vary depending on location).

· Additional fees for attending training and update meetings. We do not pay for travel time, unless asked to travel         outside of geographical area.
When applying

Please submit an online application form and supporting statement via the link provided. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria

Please specify within your application which location/s you are applying for. If you have any further queries about the role, we encourage you to get in touch by contacting the Breast Cancer Now Recruitment Team.

 Closing date 9:00am on Friday 3rd May 2024

 Interview dates

Interviews will be held virtually over Microsoft Teams on the following dates based on the location you have applied for. If you have applied for more than one location, you will only be required to have one interview (if shortlisted):

· Lincoln: 17th May 2024

· Boston (Lincolnshire): 17th May 2024

· Halifax/Huddersfield: 17th May 2024

· Newcastle: 17th May 2024

· Middlesbrough/Stockton: 17th May 2024

· Stoke and Stafford: 17th May 2024

* Services are usually held in community venues in town or city centres that are accessible via public transport. Parking may or may not be available at the venue. If you would like to know the exact location of our current venue in a specific location please get in touch, although do be aware that venues are subject to change.

Circles Coordinator, Gloucestershire and Wiltshire (with flex to work in Avon)

3 or 3.5 days per week. £32,000-£38,640 pro-rata

Home based. 12 month fixed term position initially (extension expected)

Secondment applications welcomed. Applications by 5pm 24 April. Interviews 7 May.

As a Circles Coordinator you will make a real difference to preventing sexual abuse and sexual violence. This varied and rewarding role means working with people who have sexually harmed, a team of local volunteers and public protection colleagues. Join our dedicated regional team of 12 staff and 180 volunteers working towards the vision of ‘No More Victims’ of sexual abuse.

About Circles South West

We are an award winning independent charity providing services that prevent sexual re-offending by people who have sexually harmed, as well as support services for non-offending partners, family and friends impacted.  Our core service is Circles of Support and Accountability; a ‘Circle’ is a small group of local volunteers who assist the safe integration of an individual who has sexually harmed, meeting with them over a year or more. Working closely with responsible statutory agencies we provide a complementary risk management approach, making communities safer. Informed by our practice expertise, our training and consultancy for professionals is designed to enhance skills, knowledge and understanding in order that they can more effectively engage with people who sexually harm and contribute more widely to the prevention of sexual abuse.

About You

With experience of working with adults convicted of sexual offences, you understand how local communities can support risk management and be committed to the safe integration in the community of people who have sexually harmed. You will be skilled in the management and support of volunteers, the critical success factor for Circles. You will assess referrals, coordinate Circles, review progress and share relevant information with police and probation. 

Job description

The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.

We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.

The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.

The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.

You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.

The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.

How to Apply

Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.

Applications close: Monday 13th May at 12.00 (noon)

Interviews: Thursday 23rd May (via Zoom)

Start date: ASAP