Campaign Fundraising Assistant Jobs in Battersea, Greater London
Role Summary
This role will support the expanding Fundraising & Engagement team with all fundraising activities to ensure that good relationships are maintained with all Alcohol Change UK (ACUK) supporters. The Fundraising and Engagement Assistant will undertake the financial administration and recording of all fundraising income as well as being the first point of contact for the team ensuring ACUK delivers high levels of supporter care.
Reports to: Fundraising & Engagement Manager
Direct reports: none
Location: Kings Cross, London, WC1X 9NW (minimum of 3 days per week in office)
Status, hours: Permenant
Salary: Grade E: salary in the range £24,551 to £27,586 (depending on skills, knowledge and experience) plus benefits
Key Tasks and Responsibilities
Fundraising
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Coordinating ACUK’s CRM system (ThankQ) and ensuring data accuracy including:
- New donor details, communications with supporters, gift aid and consent purposes
- Championing data cleansing and monthly de-duping of contacts
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Coordinating all general fundraising enquiries including phone calls, fundraising & engagement email inboxes (providing holiday cover for the training & consultancy inbox) and post.
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Coordinating lead generation from third party challenge event companies and converting leads into participants
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Coordinating fundraising resources and merchandise including;
- Sending out materials to supporters
- Compiling fulfilment reports from online shop and sending over to fulfilment agency
- Monitoring stock levels of fundraising materials and shop merchandise
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Maintaining up to date filing systems
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Supporting with research for Trusts & Foundation applications
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Processing all physical (cash and cheques) and online donations received in accordance with ACUK’s cash handling procedures, including;
- Counting and processing cheques/cash
- Logging all donations on a central post sheet
- Processing and reporting on all donations received through the ACUK website and all third-party platforms
- Ensuring all donors are thanked in a timely manner in line with their communication preferences
- Importing all donation data to ThankQ
Engagement programme
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Act as the first point of contact for enquiries from our volunteers (Community Champions) and, alongside the Fundraising & Engagement Manager, steward our volunteers including the coordination of volunteer activities.
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Identify opportunities for supporters of different types to discover new ways to engage with them (for example helping donors become campaigners or encouraging cultural change activists to become community fundraisers, etc).
Cross-organisational Role
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working.
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Contribute actively and positively to charity-wide strategies.
Other Duties
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
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Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Free Tibet is a small but effective campaign organisation based in south London. We’re looking for a Fundraising Manager who can transform our routine fundraising and lead expert strategies for income generation. This role is best suited to an experienced solo fundraiser who is confident in managing multiple streams of income, but we welcome applications from any fundraiser with a diverse skillset and collaborative way of working.
We are currently implementing a pay grading system at Free Tibet, offering increases with each year of service. The salary for this position starts at £40,000.
About Free Tibet and Tibet Watch
Free Tibet is a campaign group (UK company) that brings human rights abuses in Tibet to international attention through parliamentary advocacy, media outreach, and mobilising thousands of supporters for change.
We stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation. We keep the eyes of the world on the atrocities being committed in Tibet and lead effective campaigns to push back.
Free Tibet’s work is supported by our research partner Tibet Watch (UK charity), which gathers crucial information from occupied Tibet, one of the most closed-off places in the world.
Tibet can be free. It must be free – and one day it will be. Together we bring that day closer.
Job Description
Fundraising
- Oversee all income-generation activity across Free Tibet and Tibet Watch. Ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams. Current streams include postal appeals, online appeals, and the Free Tibet online shop.
- Manage applications for grant funding on behalf of both Free Tibet and Tibet Watch, working with the Fundraising Officer to build a strong portfolio of five and six-figure grants and steward them for renewal.
- Lead on the recruitment and retention of donors, especially Major Donors, and redevelop supporter journeys and stewardship programs.
- Evaluate new ideas for income generation and strategies for implementation, especially corporate and challenge events / community fundraising.
- Impact reporting of fundraising activity and the performance of quarterly appeals, with a view to improve internal processes for greater income innovation and ROI.
- Liaise with the Free Tibet Campaigns & Research Teams to ensure that campaigning, digital and fundraising activities are seamlessly coordinated.
- Managing relationships with third party agencies, like mailing services and digital mobilisation agencies, making sure projects are delivered on time, on budget and to the highest standard.
- Ensure that our new Client Relationship Management (CRM) system, Raiser’s Edge NXT, is used effectively and to its full potential.
- Take a supporter-facing role in managing relationships with Major Donors, leading by example in securing mission-critical income.
- When needed, providing on-the-ground support for direct marketing, including copywriting and editing.
Leadership & Management
- Line manage the Fundraising Team, which currently consists of a full-time Fundraising Officer, part-time Administrative Assistant, and part-time Supporter Care & Shop Officer, nurturing their professional development and working collaboratively to produce fundraising projects.
- Act as a leader within the organisation, representing staff to the board and executive committee where appropriate.
- Work with the Finance and HR manager to monitor expenditure against budget and prepare regular reports on expenditure and projected income for the Free Tibet and Tibet Watch boards.
- Develop annual and project-specific Fundraising Strategies, reporting on appropriate indicators.
General Responsibilities
- Participating in regular team meetings.
- Participate in events and actions as required, with protest attendance highly encouraged.
- Ensure that volunteers working with your team are managed appropriately.
- Participating in monthly finance/fundraising meetings.
- Provide regular fundraising reports for the FT-TW Boards and Head of Campaigns.
- Any other tasks, where appropriate, required to ensure the smooth-running of the organisation.
Person Specification
Essential
- Proven ability to look at the big picture of an organisation’s fundraising and prioritise what needs particular attention.
- Proven track record of delivering income across one or more of following income streams:
- Individual Giving: postal appeals, online appeals; emergency appeals; matched giving campaigns.
- Major Donor Fundraising: soliciting and stewarding donations from HNWIs; prospects research; Major Donor recruitment.
- Trusts and Foundations: soliciting and stewarding major grant
- Digital fluency with a deep understanding of how this relates to fundraising.
- Line management of other fundraisers, especially with agile working and diverse skill sets.
- Experience of overseeing the development of team members.
- Excellent knowledge of proper practice in fundraising data and compliance, especially with reference to The Code of Fundraising Practice and GDPR principles.
- Confident reporting directly to the Board of Trustees and representing staff interests.
- Commitment to Free Tibet’s mission.
Desirable
- Experience of working in a high intensity environment, working collaboratively and skillfully in response to fast-moving developments in global news.
- Personal achievement/s securing five or six-figure grants, especially for research or human rights projects.
- Experience of managing lead generation campaigns at both a strategist and practitioner level, especially Facebook ads, with past examples of success.
- Experience using RENXT, Mailchimp, and digital tools (e.g. Engaging Networks or Impact Stack).
Application Process
Completed applications must be received by 10:00 am on Monday 8th April 2024. There will be two rounds of interviews, with the first round of interviews on Wednesday 17th April 2024.
Your application should include:
- Your CV (1-2 sides of A4), attached as a PDF. We recommend including any qualifications or training from fundraising bodies and showcasing your personal achievements in fundraising.
- Cover letter (1 side of A4), attached as a PDF, detailing how you meet each point in the personal specification. We recommend highlighting your specific interest in working for Free Tibet and Tibet Watch.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting for a Fundraising Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
We are an ambitious Hospital charity with an exciting opportunity to join us on our team as a Fundraising Assistant, initially on a three month contract with potential to extend.
We currently raise between £1-2m a year for East and North Hertfordshire NHS Trust which has four sites local to Hertfordshire, including the Lister Hospital (Stevenage) and Mount Vernon Cancer Centre (North London). We are proud to raise funds to enhance the care provided by our wonderful clinical colleagues and to contribute to a positive patient experience. We also support a number of wellbeing initiatives to support our staff. Working for the NHS offers a fantastic benefits package, including a generous pension, agenda for change pay progression, 27 days leave plus bank holidays and flexible working.
About you
Ideally you will already have experience in an administration or customer service role and looking to start a career in fundraising. You will be looking for 20-37.5 hours a week and can work flexibly including some evenings and weekends to support at fundraising events.
Main duties of the job
- Provide support to the department on a range of administrative tasks including, dealing with enquiries (postal, telephone, email, face to face), opening and sorting post.
- Work to build excellent relationships with donors to provide a high standard of customer care.
- Process one-off and regular donations ensuring procedures are followed and information is recorded correctly onto the database and thank you letters are sent.
- Work with cancer centre volunteers to support the team with administration tasks.
- To undertake specific fundraising projects and attend events as necessary or as required to support the department’s fundraising.
- To assist the fundraisers with administration of staff lottery, raffles and prize led promotion and fundraising as required.
- Support all fundraising activity and represent the charity at internal and external events.
- Manage ‘Gift in Kind’ donations and our ‘Gift in Kind’ Campaigns.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will work closely with the Director of Fundraising & Engagement and the Head of Fundraising to deliver significant elements of the charity’s fundraising strategy, in particular our Individual Giving income. The post holder will be responsible for growing our cash and regular donor income through both acquisition and retention activities, including through our flagship Dry January® campaign.
Reports to: Head of Fundraising
Direct reports: none
Location: 27 Swinton St, King’s Cross, London, WC1X 9NW
Status, hours: Permanent, full-time
Salary: Grade D: salary in the range of £31,437-£34,659 (depending on skills, knowledge, and experience), plus benefits.
Key Tasks and Responsibilities
Campaign project management:
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Plan, manage and deliver innovative and impactful supporter campaigns across a range of channels.
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Operate within set budgets and achieve income targets outlined in annual plans.
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Produce clear and succinct briefs to agencies, suppliers and internal stakeholders.
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Use marketing judgement to proof, edit and develop compelling creative, and make sound decisions on proposals and testing plans.
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Work closely with the Director of Fundraising and Engagement, Fundraising and Engagement Manager, Community and Challenge Events Officer and Communications team to successfully deliver campaigns and evaluations.
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Support the development of an effective welcome and supporter journey, to help increase the average lifetime value of donors.
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Continually test and learn across campaigns to improve performance.
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Deliver campaigns in a compliant way, adhering to GDPR and fundraising regulation and Code of Conduct.
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Lead on the research, design and implementation of key products including Mid-Level Giving and a new legacy proposition.
Supporter Care:
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Work with the Fundraising & Engagement Assistant to ensure excellent levels of supporter care is provided to all our individual giving donors. Including the reviewing and refining of existing processes.
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Oversee the maintenance of our individual supporter data within our CRM
Reporting and analysis:
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Closely monitor campaign results and provide updates on performance.
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Produce post-campaign analysis reports.
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Work with the Director of Fundraising & Engagement to develop and update existing reporting mechanisms.
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Make recommendations to improve the performance of future campaigns based on evidence and data.
Competitor analysis and industry perspective:
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Use existing research and insight, and where appropriate, undertake and commission new projects to derive new / further insight and analysis.
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Identify, research and develop new products, creative ideas and fundraising initiatives.
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Keep up to date with industry developments and act upon direct and digital marketing trends and statistics.
Administration:
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Manage the administrative tasks for the Individual Giving team, such as processing invoices, ordering stock and updating key documents and materials both online and offline.
Other Duties
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Work closely with colleagues across the charity to support their work and to act as ‘one team’.
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Work particularly closely with colleagues in the Communications team, optimising opportunities for joint working, especially to champion the individual giving strategy to maximise its potential.
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Contribute actively and positively to charity-wide strategies.
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Continually develop your knowledge of alcohol harm and solutions to it.
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Act as a positive ambassador for Alcohol Change UK at all times.
-
Know, embrace and actively uphold the values of Alcohol Change UK at all times.
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours.
The client requests no contact from agencies or media sales.
Abortion Support Network is a largely volunteer-run charity that helps people living in European countries with bad abortion laws and provision access safe abortions in clinics abroad. ASN provides practical information, support, funding, travel and accommodation.
We are looking for a candidate to cover our Fundraising and Communications Manager’s maternity leave from the end of June 2024 until the end of March 2025. Your role will be to implement ASN’s fundraising strategy, working with volunteers and a small staff team to diversify and increase the charity’s income. You will focus on fundraising from trusts and foundations and major donors, as well as managing individual campaigns and overseeing ASN’s external communications.
We are looking for someone who is self-motivated and a team player, who can hit the ground running as part of a dynamic and growing organisation.
The client requests no contact from agencies or media sales.
We are looking for a full time Fundraising Assistant to join our Supporter Development team where you’ll make a real difference to Dogs Trust’s supporters. You will be an integral part of the team, providing essential support across various fundraising products, including but not limited to supporter stewardship, cash appeals, and retail communications. This is a fantastic opportunity for an open-minded and enthusiastic individual who is keen to learn and grow within the Fundraising sector.
About this job:
As the Fundraising Assistant, you’ll:
- Communicate with internal dependency teams, external suppliers, rehoming centre staff and supporters to help with compilation of briefs for internal and external teams, research content collation and proofing copy and artwork.
- Brief internal and external teams on all campaign fulfilment requirements and aid in responding directly to supporter queries and complaints generated by the Supporter Retention & Loyalty team’s campaigns.
- Source suitable case studies and gather content for retention and loyalty activities, and act as the direct liaison for all rehoming centre staff.
- Regularly record and circulate fundraising reports.
- Act as the team’s internal communications champion to share learnings and successes with the wider organisation.
- Provide diary management and admin support to the Supporter Retention & Loyalty team.
About you:
You’ll have strong attention to detail, exceptional organisation skills, excellent oral and written communication skills and be a proven team player. You will be self-motivated and able to effectively prioritise a varied workload whilst managing competing deadlines.
About the team:
Dogs Trust is reliant on voluntary donations in order to continue its work. As a crucial part of this, the Supporter Development team is responsible for encouraging Dogs Trust’s supporter base to engage with the charity through a variety of channels and products.
What you need to know:
This role is hybrid, with a minimum requirement of at least two working days in our London head office.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping more than 12,000 loyal friends find their forever homes every year.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Major Gifts Manager, International Fundraising
Position Objective:
To solicit major gifts (£5,000 and above) to support PETA’s international programmes and campaigns.
To build and advance relationships with PETA entities’ major donors and prospects.
Term of Employment:
Full-time
Location:
London (hybrid) or remote, with travel to PETA international entities as required, throughout Europe
Reports to:
Assistant Director, International Fundraising
Salary:
£38,000 - £43,000
Primary Duties and Responsibilities:
- Develop a strategy for international for major gifts fundraising
- Manage and maintain a portfolio major gift donors and prospects, across PETA international entities
- Effectively steward donors and prospects
- Develop personal engagement plans for donors, using knowledge and insights to plan appropriate communications
- Solicit major financial contributions from targeted donors
- Manage a pipeline of prospects, creating engaging opportunities for donors to increase their giving to a higher level
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Maintain accurate records on PETA entities’ databases with relevant information and research
- Work with the prospect researcher to obtain useful information, helping make appropriate asks
- Participate in budgeting process
- Monitor donors’ motivations and interests – keeping accurate and up to date records in the database
- Develop cultivation events within regional hotspots throughout PETA entities
- Work collaboratively with PETA staff across PETA entities
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Maintain departmental information, files, and records related to legacy estates
- Maintain and expand knowledge of relevant departmental software (e.g. ROI, ResearchPoint, Raiser's Edge, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Work with the wider major gifts team and VP of International Fundraising on all aspects of cultivation and stewardship
- Maintain strict confidentiality at all times
- Be aware of GDPR and its implementation in European territories
- Perform and manage any other projects or duties requested by the supervisor
Qualifications:
- Demonstrable experience of major giving fundraising
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred
- Ability to speak and write French (desirable)
Online Fundraising Assistant
Position Objective:
To contribute to the execution of international PETA entities’ online fundraising programmes by assisting in the production of online fundraising campaigns, social media campaigns, and data management
Term of Employment:
Full-time
Location:
Remote from mainland UK (occasional to travel London required)
Reports To:
Associate Director of International Digital Fundraising
Salary:
£27,000
Primary Responsibilities and Duties:
- Assist with PETA entities’ online fundraising campaigns, including data selection and quality checking, e-mail scheduling, donation tracking, and reporting
- Assist with PETA entities’ social media fundraising campaigns, including ad monitoring, comment section moderating, rejection responses, and reporting
- Assist with the statistical analysis of online fundraising campaigns
- Review online donation transaction data and ensure it is entered into the relevant databases in a timely manner
- Maintain the online fundraising appeal archive and ensure that materials are organised and stored efficiently
- Assist in building online advocacy campaigns for PETA entities
- Ensure the operation of the fundraising and data collection elements of PETA entities’ websites
- In liaison with the supporter services administrator, assist in maintaining and updating supporter records and subscriptions in fundraising databases
- As directed, work with the PETA Foundation US IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
- Perform any other duties assigned by the supervisor
Qualifications:
- Experience with CRM, ideally Raiser’s Edge or another fundraising database
- Experience with Excel and good numerical skills
- Ability to handle numerous projects simultaneously
- Excellent organisational skills and attention to detail
- Ability to work both independently and within a team environment
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for a Supporter Marketing Assistant in our Supporter Fundraising & Engagement Team.
Would you like to join our award-winning organisation?
About the role
Are you looking for a role that gives you variety and tonnes of development opportunities in a fast-paced fundraising team? Then this is the role for you!
We have created this role to give support across all areas of our Supporter Fundraising and Engagement Team. One day you might be attending appeal creative ideation sessions, the next helping our supporters with queries by phone, and the next writing thank you letters for people who have pledged a Legacy gift in their will. You might be giving Marathon runners advice and fundraising tips in the morning and in the afternoon creating a template to share results of our most recent newsletter.
Experience of working in a fundraising team either in Supporter Care, Direct Marketing or Community and Events would be beneficial, but mostly we are looking for someone who is flexible and excited to learn and get involved in whatever comes their way.
About you
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
To view the Job Description and Person Specification, please click
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Hear more about working at FfT from our incredible staff by clicking
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard DBS check, as well as a need for full employment history and up to date employment references.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions).
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
We reserve the right to close the vacancy early if we receive a high volume of applications.
No agencies please.
The client requests no contact from agencies or media sales.
Salvation Army – Retention Campaign Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £43,798 per annum
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, has exciting opportunities to join the charity’s small, but hugely dynamic and successful, Individual Giving team with two openings for a Retention Campaign Manager.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 650 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded. Income raised by the Individual Giving team has grown significantly year-on-year, and this year the organisation has an ambitious target of raising over £50 million in unrestricted income.
The charity is seeking motivated and hardworking candidates to join the team, taking the lead on multiple retention appeals and supporting the Retention team to deliver an annual income target of £40 million. You will inspire and motivate supporters to continue supporting and to drive loyalty. You will deliver both online and offline activity, including cash appeals, direct debit and upgrade asks, and loyalty communications – as well as our flagship £14M warm Christmas Appeal. You will also be responsible for managing and developing one line report.
Successful applicants will have demonstrable experience of working within Individual Giving across a range of direct marketing channels. They will be a brilliant team player with exceptional project management and organisational skills, the ability to manage relationships with key external agencies and strong attention-to-detail. This will be a great opportunity for somebody looking to progress within their fundraising career and work for a charity with multi-million-pound income targets.
CLOSING DATE: 9am, Tuesday 2nd April 2023
PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a real difference to the lives of people with disabilities.
“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
Your role
As Assistant Shop Manager it is an exciting opportunity to work alongside the Shop Manager in Scope's brand new Fulham shop (Opening shortly). You’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.
About you
You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.
Permanent - Part time, 14 hours per week
Shop hours
It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.
Scope benefits
We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:
- 35 days annual leave
- Flexible working (where we can)
- Company pension
- Excellent training and career development
- Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
- Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.
Who are we at Scope?
Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Please note that successful candidates will be subject to an enhanced DBS check.
Please note applications will be reviewed on a rolling basis, and interviews may take place and an appointment be made before the closing date. Early applications are therefore encouraged.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Samaritans is a charity providing a safe place for people to talk, round the clock, every single day of the year. They are dedicated to reducing feelings of isolation and disconnection that can lead to suicide.
There are 201 Samaritans branches located across the UK and Ireland. People can get in touch by phone, email, letter or by visiting a branch. Volunteers also do outreach work, for example, at festivals, prisons, hospitals and schools. During 2021, around 22,000 people volunteered their time for Samaritans.
- Almost 20,000 trained listening volunteers responded to calls for help.
- Around 2,500 volunteers supported the running of more than 200 branches and locations across the UK and Ireland.
- Over 1,300 people in prison volunteered as trained Listeners.
As a vital part of the Trust and Statutory fundraising team, the Stratutory Manager will report to the Head of Trusts and Statutory and work closely with project teams across the organisation, including senior operational leads and the Communications and Campaigns Team. With a strong ability to work strategically and collaboratively across departments, the prison estate and statutory agencies, the role has responsibility for co-ordination of operational and financial information for key strategy programmes, identifying statutory funding opportunities and ensuring timely, high-quality reporting.
As Statutory Manager, you will:
- Research and develop statutory funding sources at 5- and 6-figure level, identifying funders and scoping out funding opportunities, supporting a team income target of c£4.5m.
- Be responsible for applications, reports, relationships and stewardship communications with Statutory funders, including DHSC, and prison funders
- Proactively pull together application materials, wording, project outlines and budgets to create a compelling case for support against key programmes, projects or themes in line with likely statutory funding opportunities
- Engage and liaise with key stakeholders across the organisation, securing relevant sign off for timely submission of bids
Ideal skills and experience:
- Experience of statutory fundraising from government or lottery sources at 4- or 5-figure level
- Strong organisational skills and ability to manage a portfolio of applications and funding relationships, developing strong cultivation, stewardship and engagement opportunities to grow partnerships with funders
- Build and maintain a personal and organisational profile with external stakeholders within relevant government departments
- Support Samaritans’ vision and values
Benefits include:
- Family-friendly policies
- 28 days annual leave inclusive of wellbeing days
- Matched pension contribution up to 5%
- Samaritans are a flexible organisation, and embrace hybrid working
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.
We have an exciting opportunity for an Executive Assistant to support the Chief Executive and her office to boost the impact of our holistic clinical services and campaigning for the benefit of torture survivors.
Would you like to join our award-winning organisation?
About the role
You will support the Chief Executive to ensure the smooth running of Freedom from Torture's services and national and global influencing work against torture and for the rights of survivors of torture.
You will work at the highest levels of the organisation, with Freedom from Torture's Board of Trustees and Senior Management Team and help to manage important relationships for the Chief Executive including with government and civil society.
You will report to our Head of CEO Office and spend a small portion of your time providing executive support to our Director of Fundraising and Communications.
You will also support our Chair to ensure our Board of Trustees provides the best possible governance for Freedom from Torture including compliance with legal requirements and best practice in areas such as charity finance, risk management and safeguarding.
There is also scope within the role to coordinate projects to support the continuous development of Freedom from Torture.
About you
You will be a born organiser, with superb judgment, a diplomatic approach and problem-solving skills. You will have the ability to think two steps ahead, guided by our strategic and operational priorities, and the confidence to steer senior managers accordingly.
As a right-hand person to the Chief Executive, you will bring a meticulous attention to detail and exemplary skills in prioritisation, time management and task completion. Your written and verbal communication skills will be first-rate, and you will be comfortable handling confidential material with the utmost discretion.
You will be enthusiastic about improving the efficiency and effectiveness of Freedom from Torture's leadership team.
Do you possess the essential qualities, experience, and skills for this important role? We would love to hear from you.
In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).
Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.
Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £37,874 - £43,934 per annum.
To view the Job Description and Person Specification, please visit our website
Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.
Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.
We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.
Freedom from Torture is committed to its responsibilities under safeguarding, and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory standard disclosure, as well as a need for full employment history and up to date employment references.
Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.
Due to the nature of this rolling recruitment process, we reserve the right to close the vacancy early. Previously unsuccessful applicants for our January 2024 recruitment campaign need not re-apply.
?No agencies please
The client requests no contact from agencies or media sales.
JOB SUMMARY
- Defines and leads the Charity’s strategies for income development and growth, through a mix of traditional fundraising and marketing, as well as new initiatives;
- Creates and nurtures relationships (new and existing) with key stakeholders, organisations and individuals to secure philanthropic support and maximise income.
- Key member of Grief Encounter’s Senior Leadership Team (SMT), responsible for both developing and implementing strategic initiatives to generate income and for raising awareness of the Charity’s work and extending our reach.
MAIN DUTIES & RESPONSIBILITIES
Provides leadership for all fundraising, income development and marketing activity within the Charity by:
Staffing:
- Providing leadership and direct line management support to Assistant Directors and Seniors within the Income Growth & Development team
- Leading and developing a team of experienced fundraisers and the marketing lead, to sustain, develop and grow a range of fundraising, marketing and other initiatives to maximise income from new and existing sources.
Planning and Management
- Implementing and executing the annual Fundraising, Business Development and Marketing Plans to meet targets. Prepare and presents regular reports on progress towards income generation goals, to CEO, then Board of Trustees.
- Monitoring income and managing departmental budgets. Analyses of all fundraising activities, events, including a robust patronage programme as well as funding campaigns, for excellent return on investment,
- To embed a culture for learning, that celebrate successes, encourages feedback and identifies areas for improvement.
Brand and Marketing
- Expanding and diversifying supporter reach and engagement to further enhance the return and reputation of the charity nationally, creating strong ‘brand awareness’ of all areas of our work.
- Overseeing the creation and management of Grief Encounter’s messaging and branding across all platforms. Ensures consistency and clarity across print, digital, social media content and all public relations.
- Conducting extensive research to develop new marketing opportunities and overseeing evaluation of existing processes.
Fundraising Management and Income Generation
- Ensuring income projections are accurate and timely, embracing a culture of performance and ambition.
- Embedding processes to support swift identification of opportunities, as well as timely mobilisation of progress with identified plans.
- On-going review and identification of new Grants and Trust opportunities of significant interest to the Charity. Ensures robust and timely applications, including ones for creative growth and development opportunities, are submitted by team and that outcomes/learning is shared for future improvements.
- Developing and leading on other strategic plans and initiatives with support from SMT and colleagues, to create other new revenue generation opportunities for the charity.
Events and Campaigns
- Planning and overseeing the execution of flagship events (e.g. Gala Dinner) with the Head of Fundraising (Special Events) and ensures support from other colleagues across the Charity.
- Building cross-departmental staff involvement in all fundraising events and income generating initiatives. Working closely with SMT colleagues to regularly update initiatives and share developments, both within Grief Encounter and more widely in the sector.
- Exhibiting a high level of visibility by attending a range of income generating events and functions throughout the year.
Digital Fundraising and Engagement
- Development and drive appropriate digital marketing campaigns across a range of social media platforms to engage supporters and increase donations.
Relationship Management
- Nurturing existing relationships and long standing supported to ensure stability for regular giving is well maintained.
- Networking and maintaining regular contact with an expanding portfolio of philanthropists, and major gift donors and prospects to build strong relationships, negotiate a wide range of on-going opportunities for support as well as partnerships.
- Managing relationships with external agencies to maximise return on investment.
- Supervising and providing advice for other relationship management within the team.
This job description will be reviewed as necessary to meet the needs of the service on no less than an annual basis in consultation with the post holder.
This post is subject to pre-employment checks and an enhanced DBS search
PERSON SPECIFICATION
Qualifications
- Degree level education/equivalent.
- Recognised relevant professional qualification in Fundraising/income generation or qualified by extensive relevant experience.
Skills & Experience
- Previous role as a Director of Income Generation or similar position.
- Previous experience of working within a similar agency, ideally but not exclusive to the child bereavement world.
- Highly level of numeracy with excellent understanding of budget and resource planning.
- Proven donor management and income generation skills.
- Superb written and verbal communication skills.
- Excellent presentation skills together with the ability to pitch ideas and applications to a highly professional standard and to support others to do so.
- Strong understanding of income generation and business growth, including knowledge of grant and trust identification and application processes and event management.
- Leadership and team management skills with the ability to build a performance culture in a supportive and encouraging manner.
- Ability to actively listen, seek information, and ask questions to ensure the understanding of underlying concerns of others.
- Project management ability.
- Ability to raise interest in and promote the Charity’s work and to nurture others to do the same.
- Understanding of marketing techniques and processes including use of digital ad social media platforms.
- Proactive collaborating and networking skills to work across diverse stakeholder groups
- Proficiency in Microsoft Office Suite, especially Excel.
- Tactfulness to professionally handle ambiguous and complex situations.
- Politically astute; is able to read situations appropriately and exhibit sound judgement.
- Exceptional organizational and time management skills with the ability to prioritise/organize a busy and varied workload to meet work deadlines.
Personal qualities
- Entrepreneurial. Devises new approaches and assesses effectiveness.
- Respectful, non-judgemental and empathic.
- Sets clear expectations, enthuses, encourages and supports others to achieve goals.
- Demonstrates respect for confidentiality and boundaries.
- Takes ownership and shows commitment to organisational excellence.
- Resilient and tenacious.
- Flexible, pro-active and open attitude to work.
- Able to work outside normal office hours as necessary. (Events, donor meetings etc.)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mid-Level Giving Officer
Position Objective:
The Mid-Level Giving Officer will support PETA’s impact and growth through their work with an exciting portfolio of mid-level donors typically giving £250 - £999 size gifts. They will be responsible for managing all aspects of cultivating, stewarding and soliciting from this pool of valued supporters, including Vanguard Society Members, to provide a first-rate donor experience while deepening members’ engagement and financial support. The Mid-Level Giving Officer will also work collaboratively with other departments to enhance the mid-level donor experience, identify and refer major donor prospects to the appropriate team members, and ensure that efficient processes are in place.
Term of Employment:
Full-time
Location:
London (hybrid)
Reports to:
Assistant Director, International Fundraising
Salary:
£30,000 - £35,000
Primary Duties and Responsibilities:
- Manage and maintain a portfolio of Vanguard Society donors and prospects
- Creating engaging donor journeys and presenting opportunities for deeper engagement
- Develop and implement donor-specific plans of strategic communication touches by phone, email and mail. This will include updates on PETA’s progress and victories, messages of gratitude, invitations to events, and asks to donors to increase their financial support.
- Manage a portfolio of Vanguard Society and mid-level donors, each giving £250 + or with the capacity to make annual gifts at a higher level (at one time as well as cumulatively), including cultivating and stewarding each donor to increase their engagement and giving.
- Solicit and close gifts from assigned mid-level donors.
- Regularly qualify new prospects and donors in their capacity, inclination, affinity, and readiness to give.
- Track and achieve key activity and revenue metrics, while meeting weekly with the manager to report on progress, challenges, and opportunities.
- Ensure that mid-level donors’ database records are updated in a timely fashion. Document pertinent information (meetings, correspondence, notes, etc.) for the purpose of enhancing and developing PETA's donor database.
- Coordinate and collaborate with other teams and colleagues, including legacy, direct response, data, prospect research and communications, to enhance the donor experience and ensure that efficient processes are in place.
- Stay up-to-date on mid-level fundraising techniques and methods used in the nonprofit sector and attend professional-training opportunities as well as weekly coaching and progress reporting meetings
- Conduct oneself in a professional, friendly and truthful manner to donors.
- Perform any other duties requested by the supervisor.
- Acknowledge, thank and recognise donors appropriate to their level of support, and ensure restricted gifts are appropriately allocated
- Work with key PETA staff to find ways to engage donors in our mission, including by meeting supporters face to face or over the phone
- Monitor donors’ motivations and help to contribute to tailor cultivation events
- Maintain a clear understanding of – and the ability to articulate – PETA's objectives as well as details of specific PETA programmes
- Keep all donors in the portfolio up to date on the campaigns and initiatives of PETA and our affiliates
- Document pertinent information for the purpose of enhancing and developing donor profiles, including demographic, donation, correspondence, membership, and personal information for Vanguard Society members
- Maintain and expand knowledge of relevant departmental software (e.g. Raiser’s Edge, NXT, etc) in order to improve communication with donors
- Assist with the preparation and proofreading of mailings and other communications, as needed
- Monitor the acknowledgment process at Woods, working closely with staff to ensure that acknowledgements and welcome packs are sent out efficiently and that queries are passed to us within the agreed timeframe
- Maintain strict confidentiality at all times
- Perform and manage any other projects or duties requested by the supervisor
Qualifications:
- Fundraising experience
- Excellent written and verbal communication skills
- Thorough knowledge of animal rights issues and PETA campaigns
- Demonstrated exceptional attention to detail
- Demonstrated ability to prepare professional business communications
- Proven ability to interact with donors in a professional and personable manner
- Proven ability to manage multiple projects simultaneously and effectively
- Proven ability to take initiative and work independently
- Commitment to PETA's objectives
- Adherence to a vegan lifestyle strongly preferred