Cancer Support Centre Manager Jobs in Elstree, Hertfordshire

The Talent Set are delighted to be working with Pancreatic Cancer UK to find their Supporter Experience Manager.

The charity offers a flexible working environment, with hybrid working from their London office.

As Supporter Experience Manager, you will help us to champion and improve audience experience across the charity, including our support services, fundraising, campaigns, and marketing activity. You’ll focus on mapping, developing, managing, and analysing a matrix of multi-channel journeys with the overall goal of increasing impact, deepening engagement and loyalty, and driving up income.

You will be reporting into the Senior Marketing Manager and will work closely with teams across the organisation to showcase key insights and make actionable recommendations, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.

Key Responsibilities:

· Audit all our current audience journeys, identifying the key KPIs for each and analysing how well the journeys are achieving their aims.

· Use data analysis to identify where audiences experience could be improved (e.g. overlapping communications, pain points) and highlighting where good practice exists.

· Prioritise journey development based on organisational goals and impact vs input, balancing quick wins with longer-term improvements.

· Working with teams across the organisation, showcase key insights and make actionable recommendations to both our journey matrix and individual journeys, considering how objectives, content, channels, and targeting can best be used to optimise the audience experience.

· Contribute to, and help to implement, new processes so we can better plan and manage individual journeys, as well as our journey matrix.

· Run workshops, training sessions and consultation meetings where appropriate that help teams to make journey improvements and transition to a more audience-centred way or working.

· Influence internal stakeholders to see the benefit of leaving behind a product-only mindset and expanding their view to better meet the needs of our different audience segments.

Person Specification:

· Experience of working in an audience experience-focussed role in a similar sized organisation - mapping, planning, measuring and optimising audience journeys.

· Experience of working within a marketing team to deliver communications and creative content to range of audiences across a range of channels.

· Experience of analysing various forms of audience insights to develop tangible actions for teams to apply to individual journeys, as well as the journey matrix.

· Experience at championing the audience voice and encouraging teams to shift to a more audience-centred way.

· Experience of creating and improving processes to better plan, manage and evaluate audience journeys.

· Strong project management skills with the ability to work with cross[1]functional project groups and programmes.

· Excellent interpersonal skills with the ability to build good working relationships with, and influence, internal and external stakeholders.

· Excellent data literacy and numeracy skills.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are thrilled to be partnering with the Royal Marsden Cancer Charity to support the recruitment of a Senior Philanthropy Manager on a permanent basis.

The Royal Marsden Cancer charity raises money solely to support the world-famous Royal Marsden, ensuring nurses, doctors and research teams can provide best in class care and life saving treatments in the UK and around the world. The Charity has recently completed its largest ever capital appeal, raising over £70M to build the Oak Cancer Centre at the Sutton’s Hospital site, with a new appeal to support a major redevelopment project to be launched later this year.

The Philanthropy team at the Royal Marsden works with the Charity’s most generous individual supporters, connecting them to the projects they are most passionate about and ensuring a truly exceptional supporter experience. The Senior Philanthropy Manager will manage a portfolio of existing major donors to secure 6 and 7 figure donations. They will play a significant part in the Charity’s upcoming Capital Appeal, managing key Appeal Board relationships and working closely with senior internal stakeholders to explore new networks, facilitate introductions and secure gifts.

Key duties include:

• Working closely with the Senior Leadership Team and senior hospital colleagues to develop strategic and personalised solicitation and stewardship plans to develop a broad portfolio of donors and prospects in the UK and abroad.
• Identify and build new relationships with individuals with a focus on securing six and seven figure donations in line with agreed targets.
• Lead on the management of senior volunteer relationships to map and identify potential donors and ensure the most effective stewardship.
• Contribute to the development and implementation of the team’s Major Gift strategy.
• Line manage a Philanthropy Executive, ensuring they are well supported with day to day tasks, wider objectives and personal development.

We’re looking for the following skills & experience for this role:

• Extensive major gift fundraising experience, with a strong track record of success and involvement in securing 6-7 figure gifts, either individually or as part of a team.
• An outstanding track record and aptitude for high-value acquisition.
• Experience in identifying, recruiting and managing senior volunteers.
• Significant experience of managing successful relationships with high net worth donors, board members, VIPs and ambassadors.
• A background in fundraising for a major capital project or high-profile appeal.

To be considered for this position please apply with your CV and supporting statement as soon as possible, as we'll be considering applicants for interview as they come in. Regrettably, please note we may not be able to reply to each and every application.

Along with The Royal Marsden Cancer Charity, we are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Clinical Supervisor

Permanent

Part-time 17.25 hours scheduled over a 7 day period Sunday to Monday, including occasional Bank Holidays

Home Based

£27,846 (based on 17.25 hours per week)

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

In this role, you will offer clinical supervision to the Macmillan Support Line teams including advisers, nurses, line managers, service knowledge specialists and other groups and individuals as needed. As part of their continuing professional development, you will enable colleagues to reflect on their practice in supporting people affected by cancer while maintaining their own wellbeing.

You will be part of a team of 3 part-time clinical supervisors and will be given opportunities to feedback on recurrent themes to the organisation. You will learn about organisational wellbeing and be a key part of a team capable of working in an emotionally challenging, fast paced, live contact centre environment.

You will be running regular small group supervision sessions (approximately 3 per day) for 1hr 15’ each, managing a caseload of approximately 25 groups monthly. You will also offer individual supervision where needed.

About you

The successful candidate will demonstrate the following skills and experience:

• You must hold one of the following qualifications: Clinical Supervision Level 6 or above; accredited Counsellor or Psychotherapist (British Association of Counselling and Psychotherapy, UK Council for Psychotherapy, Health Professionals Council)
• Your experience of delivering both 1-1 and group supervision virtually will be essential
• Experience of delivering supervision to colleagues who provide a live, frontline, fast paced health related service is desirable

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Sunday 28th April 2024

First interview dates: May 2024

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced, strategic, and financially savvy Head of Finance to join us. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic finance professional to helps us continue making a difference.

The Head of Finance will manage the high-performing finance team consisting of a Management Accountant, Assistant Accountant and Finance Business Partner. Sitting in the Business and Resources Directorate the team are instrumental to the successful running of the RCR. In this role you will be responsible for the operational finance function which handles accounting, financial reporting, planning and transactional activities as well as supporting longer-term strategic planning.

As a finance professional you will use your expertise to further support the RCR by delivering the organisations financial objectives and build strong working relationships with managers to equip them with the tools to make good financial decisions. Furthermore, you will support the Executive Director, Business & Resources in the delivery of effective risk management activities and reporting, lead discussions on how our financial controls and processes may need to change and adapt, shape and drive business performance to ensure your leadership of the finance function results in the delivery of excellent services.

What you’ll do:

• Lead, motivate and develop the finance team to deliver essential business services adapting and anticipating changes in business needs.
• Develop, agree and maintain a suite of internal service standards to meet business needs.
• Plan and lead the organisation’s financial budget process ensuring a comprehensive capture of business needs and advise SMT and managers.
• Ensure timely and accurate monthly financial management accounts are produced according to appropriate standards.
• Maintain a suitable suite of business financial policies, processes and controls that meet the business needs and are compliant with legislation and external standards.
• Lead the provision of commercial advice to directors, managers and staff to ensure best practice on procurement and contract management.

What you’ll need:

• Experience of operating successfully at a Finance Manager or Head of Finance role in a comparable organisation.
• A strategic and critical thinker with the ability to develop a team to deliver on long term goals.
• Understanding of risk, risk management processes and the use of risk analysis to help plan and develop organisations.
• Ability to communicate effectively with non-technical/non-professional audiences.
• Skilled manager of people, able to bring together, motivate, coordinate and develop a team.
• Excellent commercial skills, including the capacity to lead or support negotiations and to influence and motivate others.

If this sounds like the opportunity for you then please find out more about the Head of Finance role, the RCR and instructions on how to apply in the candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Royal Marsden Cancer Charity

Financial Accountant

Permanent, Full-time

Salary: £55,000

Hybrid working 2 days in office

Location: Chelsea (with option to work regularly in Sutton if required)

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity has recently completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site.

The role is primarily responsible for ensuring the integrity of the monthly financial reporting to trial balance and producing the statutory accounts for the Charity and Trading Subsidiary. It also includes supporting the management and continuous development of the finance systems and processes.

Key responsibilities:

• Management of year end audit and production of statutory accounts including liaison with auditors, dealing with queries and management of the year end timetable.
• Completion of a timely month end process to trial balance stage, which includes a review of our monthly nominal activity report before month end close
• Ensuring that all balance sheets accounts are reconciled monthly, and any differences are dealt with accordingly, including bank reconciliations, intercompany, fundraising income and restricted fund reports
• Responsible for Quarterly VAT Returns, management accounts for our Trading subsidiary and the reconciliation of the intercompany account with the Charity
• Processing of monthly journals including income and expenditure accruals, prepayments, quarterly depreciation, recharges and grant reporting
• Support the review and development of financial policies and procedures
• Work with the Head of Grants and Financial Controller of the Trust to ensure accurate cashflow forecasting for the Charity

The successful candidate will be a fully qualified or qualified by experience accountant with a desire to drive change in an organisation. Additional skills include highly developed interpersonal and communication skills with the ability to liaise and work across different teams.

The Royal Marsden Cancer Charity is fully open to sector experience and committed to delivering a first-class training and induction programme. As such we welcome candidates from industry, charity or practice backgrounds.

Timetable:

Closing deadline:Thursday 25th April

1st round Interviews:w/c 6th May

Final Interviews: w/c 13th May

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

We’re looking for motivated, enthusiastic and forward thinking registered staff nurses to work within our two In-patient wards that have 17 beds each for patients. You’ll have experience of working in end-of-life care within an acute or palliative care setting. We will also consider newly qualified nurses who want to develop a career in palliative care. The successful candidates will be keen team players with good interpersonal and communication skills who enjoy working in a challenging environment whilst displaying a caring attitude at all times.

You will need:

• To be a Registered General Nurse and hold a Intra Venous administration Accreditation
• The ability to plan, implement and evaluate care
• Experience of working in end of life care within an acute or Palliative Care setting.

Continuation of NHS Pension Scheme is available.

We offer 27 days holiday plus public holidays and excellent pension scheme.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Our shift patterns are:

• Late: 12.30 - 20:30
• Night: 20:00 - 08:00
• Long Shift: 07:30 - 20.30

For further information and to apply, please visit our website via the ‘Apply’ button.

Closing date: 6th May 2024

Applicants are subject to enhanced DBS (previously CRB).

This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation.

Are you an ethusiastic and creative individual that enjoys supporting and working with others? Are you interested in championing Action Hampshire's communication activities? 

The successful candidate will join our existing communications team and support our communications and engagement. This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation. This includes supporting on elements of our communication activities; newsletter creation, website maintenance, graphic design and social media.

We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve exploring and implementing a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications (including social media platforms, newsletter, website hits and publication downloads, event attendance).

As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team. 

Key tasks include:

• Providing leadership enabling the delivery of high quality, impactful, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
• Provide support and work with our Communications Officer and Communications Administrator to ensure we are alignment with our communications strategy
• Explore and implement a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications
• Work collaboratively with colleagues across the organisation and build relationships with our members and users

For almost 75 years, Action Hampshire has supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.

There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.

Reports to: Policy and Research Manager

Direct reports: None

Location:Our well-equipped office is in Kings Cross, London, WC1X 9NW. We encourage staff to work where they wish, at home or in the office, within the limits of the role and taking into account personal circumstances. This role will generally be expected to attend the office at least once a week and will have meetings at other locations in London fairly frequently.

Status:Permanent

Hours:Full-time

Salary:£31,437 to £34,659; plus benefits

Role Summary

This position provides key support for the policy and research functions of the charity, in addition to collaborating on campaigns and public affairs work. You will be responsible for carrying out primary research relevant to the charity’s policy and research functions. You’ll be monitoring and collating new policy and research materials and contributing to public communications including report-writing, blog posts and social media activity. You’ll be providing input into strategic planning regarding policy and research activities. You’ll connect with researchers and policy people from other charities and from universities. Finally, you’ll be attending conferences and meetings on behalf of the charity.

Key Tasks and Responsibilities

Policy

• Support the P&RM, DR&PA and CEO in responding to public consultations, advising policymakers and working with national policy and research bodies as appropriate.

• Represent the charity in meetings with policy partners where appropriate.

• Attend policy and research conferences on behalf of the charity, providing feedback to the team on key learning and opportunities that arise.

• Work with the SC&PA and DR&PA to draw up influencing strategies to target key stakeholders on policy priorities.

• Monitor external research that helps our policy work and opportunities for collaboration.

• Work with the SC&PA  to engage campaigners in our policy work.

Research

• Work with the P&RM to carry out research activities relevant to the policy and research functions of the charity; including collating and analysing data, and co-authoring reports for both internal and public purposes.

• Work with the P&RM and the Communications and Marketing teams to produce engaging and accessible communication of research findings for a range of audiences. 

• Monitor and collate new policy and research materials, including research reports, policy documents and media activity. Work with the P&RM to produce internal reports where appropriate and to ensure the charity’s activities reflect and respond to the wider policy and research environment.

• Work with the P&RM on external research projects funded by the charity, including support with assessing the quality of bids by external researchers. 

Across both areas

• Produce social media communications where relevant to policy and research. Work with colleagues across the Research and Public Affairs and Communications and Marketing teams to develop strategies for maximising impact, especially in digital communications.

• Contribute to strategic planning by contributing to staff meetings, producing supporting materials and providing feedback on public affairs.

The postholder will also be expected to:

• attend training courses and develop skills as required, sharing learning with other staff as relevant

• in unusual circumstances, work weekend and / or evening hours, for which time in lieu will be given

• undertake other reasonable work as requested by the P&RM.