Care Team Leader Jobs in Bradford, West Yorkshire

We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering the South West area of England and the Remote Working team. You will work from home or a local VS office if available, 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:
As a Team Leader for the Homicide Team, you will:

• lead a team of Homicide Family Caseworkers to meet service standards & contractual requirements
• enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams)
• support staff to keep them safe within their role, leading on the importance of personal and professional resilience and wellbeing for the team
• support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team
• travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online

You will need:

• excellent organisational skills & ability to manage a demanding workload
• experience of achieving key performance indicators
• an understanding of the impact that trauma and bereavement can have on individuals
• excellent communication skills
• experience in building constructive working relationships, focused on delivering the best service
• to be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service

A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.

We looking forward to hearing from you.

Interview dates: 2^nd May 2024 - by Zoom.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting and challenging opportunity for a Team leader to join the National Homicide Service (HS), covering the London and the South of England.

You will work from home or a local VS office if available, 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide? Do you want to lead a supportive, passionate and committed team? If yes, then we'd love to hear from you….

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will be able to demonstrate the excellent organisational skills essential to managing a demanding and diverse workload and will have experience of achieving key performance indicators, as set by the Operation managers and Deputy Head of Service.

We pride ourselves on providing exceptional trauma informed advocacy and support to all service users and you will have an understanding of the impact that trauma and bereavement can have on individuals. We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.

You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team. You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online. A driving license and use of a car are both essential as well as access to public transport. You will be reimbursed for all travel costs.

You will also enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams) and will have experience in building constructive working relationships, focused on delivering the best service for vulnerable service users. You should be a confident presenter, and able to share the service and work we do to inform, educate and encourage notifications and referrals into the service.

Please see attached Job Description and Person Specification for full details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.

We looking forward to hearing from you.

Interview dates: 2nd May 2024 - by Zoom.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have a great opportunity for someone with the necessary qualifications and attributes to join our accounts team. Serving as the Team Leader the successful candidate will work alongside the existing team and report to the Executive Director.  The post requires the right candidate to have good knowledge and a proven track record of working in business accounting.  Previous work in the charity sector would be desirable but not essential. 

Working at Caring For Life doesn’t just provide a job; it fulfils a calling into Christian Ministry.  After 37 years, Caring FL continues to maintain its standpoint of only employing those who love the Lord Jesus.  At Caring For Life, our work is based on the principle of Christian servanthood, and the way we support beneficiaries, and manage staff and volunteers, should all bring glory to God.

The principal aim of Caring For Life is to share the love of Jesus on a daily and very practical basis with many people, some of whom might have generally known nothing of His love; doing so through loving care and example, and it is our desire that they come to personal faith in Christ Jesus and become a part of His church.

We have some exciting opportunities for those wanting to work in Christian ministry, in a privileged environment where we get to share the love Jesus with the vulnerable and disadvantaged on the outskirts of Leeds.

These posts involve taking an active role in providing compassionate and consistent care to beneficiaries; taking part in prayer times; providing personal testimony of your experience of Jesus’ love, with both beneficiaries and members of the local community; and you may, from time to time, be asked to assist in supporting presentations in representing the Trust, predominantly to Christian church groups.

First Give was founded in 2014 to inspire, equip and motivate young people to make a difference to the causes they care about. As we approach our second decade, it is an exciting time to join the charity. Our vision is of a more generous society where all people are willing and able to give their time, money and skills to causes that they care about. 

We are currently developing a new strategy which by which we aim to have reached a million young people by 2034. We intend to do this by developing new programmes and activities that will support us to achieve our mission: to create opportunities for young people to be inspired and empowered to give their time, money or skills to charities and causes that matter to them. Our existing programmes are delivered in partnership with schools across England and Wales, ensuring that as many young people as possible, regardless of their background have the opportunity to take part. 

As second most senior leader in the charity, the Deputy Director will provide leadership to the First Give team and support the Board of Trustees and Director with strategy and governance. 

The Deputy Director will play an integral role in the development of the charity as we move into our second decade. They will spearhead our fundraising, communications and marketing to ensure the charity has the capacity to deliver against our strategic goals. 

Our values at First Give inform who we are and what we do. We are:

• Altruistic 

• Inspiring 

• Empowering 

• Collaborative 

• Professional 

Location

Remote/hybrid. We welcome applications from across England and Wales, however desk space is available at our London office in West Hampstead should the successful candidate be based in London.

Regular travel to London (approximately once a month) and occasional travel across England and Wales will be required. 

Reporting to:

Director 

Direct Reports:

Administrator 

Key responsibilities 

Organisational Leadership and line management 

• Deputise for the Director when necessary 

• Provide leadership and positive role modelling to the First Give team 

• Support organisation-wide improvements and innovation, including strategic planning and organisational structure 

• Develop connections and networks that increase the profile and opportunities for the charity 

• Work with the Director and Head of Programmes to create opportunities for young people to influence and engage with our work and impact 

• Line management of our Administrator 

Fundraising 

• Work with the Director and consultants to own and implement a robust fundraising strategy to support the organisation as it executes its new strategic plan 

• Develop processes for managing fundraising applications and stewardship of existing funders and supporters 

• Write and submit high quality, inspiring and tailored funding applications and reports for trusts and foundations (expected to be in the region of £10,000-150,000) 

• Identify and develop potential new funding opportunities for First Give, including major donors and corporate funders 

• Manage relationships with a set number of key funders, ensuring that we proactively seek feedback, engagement and involvement in our work 

New School Partner Recruitment 

• Oversee and co-ordinate all new school partner recruitment sales and marketing activity 

• Work with our marketing agency to develop and implement marketing campaigns 

• Support the Programmes Team to recruit new partner schools in priority regions 

• Proactively seek opportunities for growth of the First Give partners network 

• Develop and design and production of marketing and sales resources to support all sales activity 

• You may also be required to deliver sales meetings with networks including Headteacher meetings and attend conferences to promote the work of the charity 

Communications 

• Lead the development and manage the delivery of our communications strategy, including all messaging to key stakeholders via a range of appropriate channels, including newsletters, social media and our website 

• Be responsible for the First Give website, ensuring it is up to date, relevant and meets the needs of the organisation 

• Brand champion, ensuring that all external communications and resources are aligned with our brand identity and tone of voice 

• Management of retainer with external design agency 

The job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager. 

Safer recruitment 

Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check. 

Person Specification 

Essential 

• Passionate about young people and their potential to drive social change 

• Leadership experience, ideally in a charity of similar complexity and scale 

• Ability to triage between the strategic and operational with ease and confidence 

• Demonstrable success as a fundraiser, particularly bid-writing, reporting and funder stewardship 

• Experience of developing and implementing a communications strategy 

• Experience of creating a range of content for different audiences and channels including marketing materials, newsletters, blogs, social media content etc… 

• Experience developing and implementing successful sales and marketing strategies, preferably in the education sector 

• Experience of writing and managing budgets, delivering plans using resources available 

• Track record of stakeholder management at senior levels 

• Experience of working in or with teachers and schools 

• Excellent presentation skills, with an ability to deliver concise, engaging and persuasive presentations 

Desirable 

• Experience leading the development, implementation and evaluation of marketing activity and campaigns 

• Experience of remote line management 

• Experience of working in a remote, decentralised team 

• Experience of using Salesforce 

Why work for First Give? 

First Give provides many benefits and prides itself on how it treats its staff. Our benefits include: 

• Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance. Annual leave allowance increases year on year after 3 years with First Give. 

• Access to Health Assured (health and wellbeing) Employee Assistance Programme. 

• As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs. 

• Training and professional development budget, with regular training offered through the Pears Foundation. 

• Laptops are provided on a ‘paid for through service’ arrangement and become the employees after three years of service. 

• Multiple team socials and volunteering days throughout the year. 

The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates. 

Application process 

Please fill out the Microsoft form by clicking the Apply Now button which includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form (this will not be linked to your application). 

• Application closes: Thursday 2nd May, 12pm 

• Interviews: Tuesday 7th May 

• Start date: ASAP 

We’re looking for a highly motivated communications professional who is passionate about supporting the growth of FoodCycle and working to help people understand the many benefits of community dining.

We’ve grown a lot over the last 15 years and our weekly community meals now run in more than 85 towns and cities across England and Wales. This role is vitally important in supporting our growth - we have plans to reach 100 Community Meal Projects by the end of this year as well as launching new initiatives that will help us support more families and children. 

The post holder will work closely with the Head of Marketing and the wider marketing team to develop campaigns and plans that will get as many people as possible talking about FoodCycle’s work, enhance our visibility and become the leaders in delivering and promoting community dining. 

You will have experience working within media or PR, with a track record of securing high quality media coverage. You will have knowledge of the media landscape, and the ability to craft a press release, pitch a story, work with case studies, and write blog posts.

Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on 23rd April 2024  

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 26th-30th April)

Interviews: planned for 10th May 2024 

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We do not hold a sponsor licence therefore we are unable to provide visa sponsorship.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Hertfordshire.

Position: 11156 Stroke Support Coordinator

Location: Home-based, Hertfordshire, however frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time 35 hour per week

Salary: Circa £25,500 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance with where you live)

Contract: Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 29 April 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach in the East of England, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

Supporting new stroke survivors and their carers from hospital discharge into the community.

Providing personalised information, advice and support.

Enabling stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

Working with other health and social care professionals across the stroke pathway to ensure high quality support.

About You

You will have experience in:

· Experience/ background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records.

· An affinity with the values of the Stroke Association.

· A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate professional, whose values match our own, can think independently and is open to a coaching style of management, to join our Stroke Recovery Service based in Suffolk.

Position: S11157 Stroke Association Support Coordinator – Communication Support

Location: Home-based, Suffolk however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time 35 hour per week (flexible working available)

Salary: Circa £25,500 per annum

Contract: Our services are project-funded, we currently have funding for this service until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 25 April 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers whose lives are affected by aphasia, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support stroke survivors and their carers to develop appropriate communication strategies and practices, Build confidence in the use of these communication strategies in order to live life with maximum independence

· Run an effective service for stroke survivors and carers, including face to face, digital and online resources, ensuring that confidential and accurate records are kept on our CRM data base

· Provide personalised information, advice and supportEnable stroke survivors to make informed lifestyle changes which will help them to prevent further strokes

· Work with other health and social care professionals across the stroke pathway to ensure high quality support

About You

Knowledge, skills and experience you will ideally have:

· Background in a caring profession, ideally supporting people with disabilities

· Excellent IT skills and an ability to maintain accurate records

· An affinity with the values of the Stroke Association

· A flexible approach and an ability to effectively manage a caseload

This role requires frequent travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Applications from individuals who are seeking flexible working options.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join our Stroke Recovery Service team providing Key Worker support across Somerset. This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

Position: S11152 Stroke Association Support Coordinator (x2 posts)

Location: Home-based Somerset however, frequent travel will be required as part of this role (to include team meetings or other work-related meetings)

Hours: Full-time 35 hour per week (flexible working available)

Salary: Circa £26,700 per annum

Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: To be confirmed

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.

· Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Support Coordinator

We’re looking for an enthusiastic and motivated individual to join the Locality Impact team in Kent.

Position: S11159 Stroke Association Support Coordinator

Location: Home-based, East Kent and West Kent, however extensive travel will be required as part of this role (may include team meetings and other work-related meetings)

Hours: Full-time 35 hour per week (flexible working options, including reduced hours or job shares are welcomed)

Salary: Circa £26,700 per annum

Contract: Our services are contract, we currently have funding for this contract until 31 March 2025

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 21 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 1 May 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in East Kent and West Kent.

The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.

Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:

· Support new stroke survivors and their carers from hospital discharge into the community.

· Provide personalised information, advice and support.

· Support clients to make informed lifestyle changes which will help them to prevent further strokes

· Be accountable for volunteers, so experience of recruiting, training and managing volunteers would be an advantage.

· You will have excellent IT skills and demonstrate a flexible approach to your role.

About You

The post holder will have experience/background in:

· A caring profession ideally with experience of supporting people with disabilities.

· Setting up and running virtual groups.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are seeking talented and experienced senior managers to lead the organisation’s Workforce and Living Well Programmes. 

Position: Programme Lead x2 roles (Workforce or Living Well Programme)

Location: Remote/Hybrid

Salary: £50,000-£60,000 per annum pro rata

Hours: Full time, 35 hours per week (negotiable)

Contract: Permanent

Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: Monday 22nd April 2024

Interview Date: 8th or 9th May

About the Role

As a key member of the Strategy and Impact Directorate, you will establish and lead one of our strategic programmes and focus on building key relationships, developing a portfolio of projects and helping us achieve our strategic ambitions.

You will be able to draw on the organisational resources, bringing them together around the problem with a clear and unrelenting focus on impact.  Whilst it is important that you bring an effective and efficient approach, it is also critical that you bring creativity and vision to enable the programmes to realise their full potential.

As an experienced senior manager, you will lead the organisation’s Workforce Wellbeing Programme, bringing together a range of projects and activities that respond to the challenges and emotional distress faced by the NHS workforce on a daily basis.

Or, you will lead the Living Well Programme, bringing together a range of projects and activities that respond to the challenges presented by inequality and help to unlock the power of people and communities to create health, maintain good health and to manage as effectively as possible whilst living with one or more chronic conditions which in turn seeks to reduce or avoid demand on NHS services

About You

Whichever Programme you lead, you will have experience of:

· Leading complex multi-partner and stakeholder programmes in the VCSE or public sector

· Leading large programmes including programme management, governance, monitoring, impact measurement and reporting

· Working in an evolving strategic and operational environment and able to maintain and direct impactful programmes through periods of change

· Building and delivering communication strategies, using learning and insight to drive transformation

· Leadership and people management

· Co-production, collaboration and partnership working

· Working in a team to support the delivery of team objectives

About the Organisation

This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.

You will be asked to provide a copy of your CV and if selected and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.

Please indicate which role you are applying for.  If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role. 

Other roles you may have experience of could include Programme Lead, Programme Manager, Programme Officer, Senior Programme Manager, Programme, Programmes, Impact, Engagement.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role purpose: 

To support the development of innovative teaching and learning resources underpinned by our Skills Framework, across our portfolio of qualifications and accredited awards. 

Main duties and responsibilities 

• To develop engaging and accessible learning resources using a range of different formats, which supports learners to develop essential skills through leadership opportunities.

• To build and deliver online learning and training for both learners and tutors.

• To use data and research available to generate ideas and concepts for new and existing programmes. 

• To support engagement with centres (customers) and learners to gather feedback and grow ideas to support programme development.

• To collaborate with suppliers such as graphic designers, when required, to develop high quality, visually appealing branded learning resources. 

• To support projects with third party suppliers or subject matter experts when required, to meet customer need.    

• To develop, enhance and sustain close working relationships with colleagues to support the programme development process. 

• To keep up to date with relevant insights and emerging trends to enhance the learning experiences we can provide. 

• To contribute to effective communication about our programmes, by working closely with the marketing and communications team and business development team to support messaging. 

• To be an active part of internal project teams when requested, to support the organisations goals. 

• To be an active member of the Innovation and Standards Directorate and to carry out any other reasonable duties as requested by the Head of Innovation. 

Skills, experience and knowledge 

Required/essential: 

• Proven experience in developing high quality learning resources for young people and/or educators. 

• Knowledge and experience of developing skills through learning programmes. 

• The ability to problem solve and innovate new ideas. 

• A passion for designing effective learning experiences. 

• Project management. 

• Self-starter with the ability to be proactive and driven to make improvements.

• A proven and confident communicator with a high level of written English and excellent attention to detail. 

• Experience of supporting multiple projects and products to time and budget.

• Able to develop strong relationships with those around them.

• Able to complete tasks independently and / or as part of a team. 

• Competent with IT (including Microsoft Office). 

Desired: 

• Experience using design tools such as Canva. 

• Experience in managing third party suppliers on projects, such as graphic design or subject matter experts. 

• Understanding of writing or delivering qualifications. 

• Experience of developing online learning using tools such as articulate, Moodle or similar. 

• Comfortable presenting in front of people.

Personal qualities 

• Highly driven and motivated approach to work. 

• Self-motivated. 

• Able to work across teams. 

• Self-starter. 

• Passionate about creating high quality learning opportunities. 

• Naturally curious and proactive. 

Support Coordinator

This is an exciting opportunity to join our team in Worcestershire.  We’re looking for an enthusiastic, motivated and well organised individual to join us in delivering a comprehensive Stroke Recovery Service across the region.

Position: S11158 Stroke Association Support Coordinator

Location: Home-based, Worcestershire, however, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Part-time, 24 hours per week

Salary: Circa £17,546 per annum (FTE circa £25,500 per annum)

Contract: This is a fixed-term contract until 31 March 2025. Our services are contracted, we currently have funding for this contract until 31 March 2025.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 28 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: 8 May 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout.

Key responsibilities will include:

· Working with the local Health and Social services to receive referrals to support stroke survivors and their carers

· Providing personalised information, advice and support to address any needs identified

· Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan

· Providing regular reviews to support people in establishing and achieving their own personal goals.

· Completing 6-month Post Stroke Reviews

About You

You will:

· Have a background in a caring and/or charity profession supporting people with disabilities

· Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.

· Have experience of working with people who may have additional communication support needs

· Have the ability to use basic Microsoft system

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a supporting statement of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice? 

About Kinship: 

If you’re passionate about purpose – real change for real people, then now is a good time to join us. We are Kinship. 

We support grandparents, siblings, aunts, uncles, other family members and friends who step up to raise children when their parents can’t. 

Our vision is for a society where every kinship family has the recognition, value and support they need and deserve. 

What you need to know about this role: 

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome. 

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England. 

You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups. 

You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences. 

Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve. 

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. This is a role that will need to travel and we’re happy to discuss how this could work best if you have kinship caring responsibilities. You will not be responsible for logistics. 

What you’ll need to achieve in this role: 

• Co-delivering exceptional in person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team. 

• Leading exceptional in person introductory workshops to peer support groups in England (individual target - 20-30 over a 12-month period). 

• An in-depth understanding of kinship care in England (we’ll provide training and support). 

• Consistent approach across training experiences, following manualisation processes. 

• Effectively facilitating roundtable discussions (as part of the roadshow format). 

• Supporting consultation events with kinship carers to support co-design of the service. 

• Ensuring KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction). 

• Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers. 

• Ensuring training is accessible and adapted as required. 

• Be comfortable being a ‘face’ for the service in promotion, in person and for online resources. 

• Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance. 

• Contribute to online resources as required. 

• Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines. 

• Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways. 

• Work with local authority partners to create regional content for in person introductory training workshops at peer support groups. 

• Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs). 

• Contribute to case studies demonstrating impact of training service alongside ongoing insight to influence policy and campaigning development. 

• Actively contribute to a delivering high performance across the team. Commitment to personal development. 

• Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role. 

What you’ll bring (your experience): 

Essential experience, skills and abilities: 

• Substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills. 

• High quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills. 

• Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context. 

• Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context. 

• Excellent Powerpoint skills. 

• Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content. 

• Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism. 

• High degree of confidence using technology, or willingness to develop and take accountability for using technology. 

• Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families. 

• A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team. 

• Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets. 

• To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues. 

• Non-judgemental (reflected in language and behaviour). 

Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice? 

About the role

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome. 

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England. 

You’ll facilitate our online introductory training workshops for kinship carers, alongside a kinship experienced colleague. 

You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. 

A strong facilitator and communicator, you will need to be (or become) a Zoom whizz, confident in using breakout rooms and all the extras, calm under pressure (sometimes technology lets us down) and able to deliver exceptional online workshops and training to small and large audiences. We’ll also ask you to support one-off in person training occasionally. 

Being interactive, engaging and able to read the ‘online’ room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focused on the needs of kinship carers and who are looking to continuously and positively improve. 

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. 

What you’ll need to achieve in this role:

Key responsibilities:

· Deliver and lead exceptional online introductory training workshops to kinship carers in England (individual target - between 40-50 over a 12-month period). Confident and frictionless use of Zoom (including breakout rooms and other tools) to deliver a high-quality training experience. 

· Consistent approach across training experiences, following manualisation processes. 

· An in-depth understanding of kinship care in England (we’ll provide training and support). 

· Ensure KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction). 

· Occasional face-to-face training delivery (for regional roadshows where appropriate). 

· Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers. 

· Ensure training is accessible and adapted as required. 

· Be comfortable being a ‘face’ for the service in promotion and online resources. 

· Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance. 

· Contribute to online resources as required. 

· Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines. 

· Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways. 

· Work with local authority partners to create regional content for online introductory training workshops. 

· Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs). 

· Contribute to case studies demonstrating impact of training services alongside ongoing insight to influence policy and campaigning development. 

· Actively contribute to delivering high performance across the team. Commitment to personal development. 

· Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role. 

What you’ll bring (your experience):

Knowledge, abilities, skills and experience

Essential

· Substantial experience delivering engaging online training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of using Zoom to a high level to deliver training (using breakout rooms and other tools to support and enhance facilitation). or transferable skills which demonstrate the ability to learn and develop excellent technical skills. 

· High quality and professional facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills. 

· Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context. 

· Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context. 

· Excellent PowerPoint skills. 

· Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content. 

· Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism. 

· High degree of confidence using technology, or willingness to develop and take accountability for using technology. 

· Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families. 

· A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team. 

· Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets. 

· To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues. 

· Non-judgemental (reflected in language and behaviour). 

Desirable experience and knowledge:

· Experience presenting content in video format.

· Experience of using Salesforce. 

· Knowledge and understanding of kinship care and/or children and families who need support. 

General attributes:

· Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds.

· Flexible and willing to travel for work occasionally across England.

· Excellent written and spoken English

· Right to work in the UK

Your main relationships will be with:

· Team Leader - Online

· Training and Learning Lead 

· Training team colleagues including Training Facilitators

· Training Officers 

· Associate Director of Advice, Training and Information

· Advice, Programmes and Peer Support Teams

· Kinship carers