Carers Support Navigator Jobs in Manchester
Salford Family Partnership Hubs are places within local communities across Salford offering services and support for children, young people and families.
Salford is a trailblazer area and will become the national leader for the Family Hubs and Start for Life Programmes, making the quickest improvements to services and sharing learning and best practices with all local authorities in the country.
Salford CVS has been working with Salford City Council’s Early Help Team on the first and second years of the Family Hub work. Our role has been consulting with communities through the Seeds of Change Box and Wishing Tree project, engaging Voluntary, Community & Social Enterprise (VCSE) Sector organisations and volunteers. We also manage a Family Hub small grants scheme providing small grants to VCSE organisations to support them in delivering their services as part of the Family Hub partnership.
We are seeking two dedicated Family Hub Navigators to work across the city of Salford to improve the wellbeing of parents and carers in the following cohorts:
- Young parents
- Fathers
- Families (communities of identity)
The Navigators will work with individuals to explore ‘what matters to them’, consider their strengths and interests, and identify an appropriate activity or service and connect them to it. The roles will be embedded within our wider Family Hub work and will link to our Wellbeing Matters Programme, which supports people to feel more connected to their community, more confident and less isolated by linking them to local groups and services.
We are looking for someone who:
- Will enjoy working within a team of dedicated, friendly people who believe in making a difference in Salford
- Will engage and build relationships with VCSE organisations and Family Hub teams
- Is confident working with people using a person-centred and strengths-based approach
If that sounds like you – then we want to hear from you!
Benefits of working for Salford CVS
- 28 days’ holiday – rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants’ leave and compassionate leave – to help deal with life’s unforeseen circumstances
- Pension scheme – with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work scheme
- Membership of the Hospital Saturday Fund via an employer-subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities – we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture – we respect and support one another to do the best we can
For further information and to apply, please visit our website via the Apply button.
Closing date: Noon on Thursday 25th April 2024
Interview date: Wednesday 1st May 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Using Anonymous Recruitment
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Why Access Social Care Exists
Everyday millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, none are confident they can meet their legal duties in the future. This affects all of us, we will all need social care at some point.
We all have a right to hold public bodies to account. But most of us cannot afford lawyers so rely on legal aid. The 77% drop in community care legal aid cases since 2010 means we have nowhere to turn. Without access to justice, our rights do not exist. The rule of law is broken.
What we do
Access Social Care provides free legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
With a 98% success rate, our network of lawyers and barristers ensure fair access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
About the role
This is an exciting time to join our organisation. We have a new strategy and are growing quickly including across our senior leadership team. We have nearly tripled in size and income since we started operating in April 2020 and we anticipate that this strong growth will continue for the duration of our next strategic period.
We are looking for someone with excellent people skills to play a key role in developing and piloting an approach to support people to engage with and use our on-line Social Care early legal help tool. Initially, this project will be focused on how to support carers who have multiple barriers to accessing the support they and the person they care for need.
We want to pilot a network of Peer Navigators who will act as an interface between the tool and people who are most underserved by social care and advice services and experience intersectionality of barriers. The role would particularly suit someone who has experience of the social care system as a family carer or disabled person and/or someone who has experienced barriers to accessing services due to other protected characteristics.
The role is new and will initially focus on working within our place-based Hubs of Croydon and Gloucestershire. The role will require a creative person who can work in partnership with other members of the team, people with lived experience of social care support and social care organisations. They will need to develop a set of policies and procedures for the delivery of the project and recruit, train and supervise the Peer Navigators.
To be a success in this role, you should be an excellent team worker, communicator, proactive, flexible, excellent people skills, highly organised and able to meet deadlines. You should also have a thorough understanding of co-production.
Responsibilities
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With Hubs manager, Hub team members and people with lived experience – refine the aims of the project and identify priorities
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Develop and implement a project plan for delivery of the project
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Develop a role description for the Peer Navigators
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Identify and test different options for advertising and recruiting Peer Navigators
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Train Peer Navigators in the Care Act and use of the chatbot
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Develop guidance on how people can seek advice about their employment and benefit status in relation to fulfilling the role
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Develop and run an appropriate supervision process to ensure good quality support is offered
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Arrange further training as chatbot develops
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Set up and run Peer Navigator team meetings to ensure they feel supported, and we learn from their experiences
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Devise a monitoring and evaluation framework and set up proformas for peer navigators to capture outcomes
For the full job discription, values, key responsilities and personal specification please see attached.
How to apply
We hope that having read this far; you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
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An up-to-date CV
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A completed diversity monitoring form - link found in JD attached.
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A supporting statement of no more than three pages, addressing:
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The essential requirements of the person specification
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Looking at our workplace values, please share with us what our value ‘inclusive’ means to you and an example of something you have done in your work, volunteering or personal life which show us that you share this value.
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If you want support applying please contact us.
Timeline for recruitment process
Closing date: 9am on Monday 22nd April 2024
Interviews on Monday 29th April 2024
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
To note we are only able to accept applicants who have the right to work in the UK.
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
An up-to-date CV
A completed diversity monitoring form - found in Job Pack
A supporting statement of no more than three pages, addressing:
The essential requirements of the person specification
Looking at our workplace values, please share with us what our value ‘inclusive’ means to you and an example of something you have done in your work, volunteering or personal life which show us that you share this value.
If you want support applying please contact us.
The client requests no contact from agencies or media sales.