Case Coordinator Jobs in London, Greater London
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
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Please also complete the online interactive equal opportunities monitoring form as part of your application.
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This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth.
Inspired by Catholic Social Teaching and in response to local needs we offer programmes that include skills development (employability, language); 1-to-1 coaching & mentoring; welfare support; creative & academic activities and that build confidence and self-esteem, promote aspirations, broaden horizons and opportunities that help to improve life chances for themselves, their families, and their communities.
Our Services are currently delivered by our Youth Service, Women Service and Volunteer Service. We have a staff body of 27 and pivotal to the success and delivery of the Centre’s programmes is the strong and consistent contribution from our committed and active volunteers.
We are looking for a motivated and efficient person with willingness to develop her skills to join our Youth Service team to help grow the Youth Mentoring programme. The post holder will provide key monitoring and administrative duties, provide 1-to-1 support to mentors, and help with the overall running of the programme as stated by the Mentor & Parent Liaison Manager. The Youth Mentoring programme includes up to 120 mentoring relationships annually.
Critical to their success will be their genuine empathy and commitment to Baytree’s core principles. While our clients’ needs are central to what goes on at the Centre, we also believe in inspirational staff. What we do, how we behave, what we deliver and how to deliver are all fundamental to ensuring that our client’s best interests are served.
We recognise the positive value of diversity, promote equality and challenge discrimination. We welcome and encourage job applications from underrepresented groups.
The client requests no contact from agencies or media sales.
Humanists International is the global representative body at the heart of the humanist movement.
Our Members and Associates include humanist, rationalist, secular, ethical culture, atheist and freethought organizations from all over the world. Our community also includes many individual supporters who share our vision and values.
We campaign on humanist issues. We defend humanists at risk of persecution and violence. We lobby for humanist values at international institutions, including the United Nations. And we work to build the humanist movement around the world.
Purpose of the role
One of the core elements of this work is the production of the Freedom of Thought Report. The Report examines every country in the world for its record on upholding the rights and equality for non-religious people. We consider issues of legal discrimination and outright persecution and violence. The Report is essential to our awareness-raising efforts of the persecution faced by the non-religious.
Humanists International is embarking on a 2-year programme of work in order to realize some long-term improvements to the Freedom of Thought Report. We are looking for an enthusiastic research coordinator to join our team and participate in all stages of the publication process.
As a research coordinator you will support the Casework & Campaigns Manager to administer, plan and produce the Freedom of Thought Report, providing evidenced-based research to shape and influence human rights policy as it pertains to the non-religious.
This is a predominantly home-based role, but does require the attendance of in-person events such as the General Assembly and Team Building, as required.
We are open to flexible work arrangements and committed to diversity and inclusion.
Key duties
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Collaborating with the Casework & Campaigns Manager to research, plan, and deliver the Report’s production on an annual basis;
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Provide administrative support to the Casework & Campaigns Manager;
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Liaising with team members (e.g. Members, Associates, designers, and volunteers) ensuring deadlines are met;
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Recruiting, training and coordinating a pool of volunteer researchers;
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Developing and implementing training sessions for members, associates, and volunteers;
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Liaising with Humanists International members to enable and support them to submit country entry updates;
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Write and edit entries - ensure they are accurate and objective, and conform to house style;
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Proofread and check content for accuracy;
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Monitor project outcomes and perform continuous evaluation;
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Identify and systematize best practices and lessons learned directly linked to project activities;
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Contribute to the development and dissemination of digital content;
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Treat with confidentiality any information about Humanists International Members, users, intellectual property, staff and research that could be deemed as personal, private or sensitive.
Essential skills
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Research & analytical skills: Demonstrable experience with synthesizing and presenting complex information in a succinct way, with a strong attention to detail and accuracy.
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Experience researching and writing briefings and reports, preferably related to human rights;
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Collaborative working skills: Experience with working in high performing, distributed, multicultural and international teams and working with colleagues and external partners to deliver high-impact programmes;
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Strong writing and proofreading skills;
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Well-organized, efficient and able to work independently
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Excellent command of English.
Desirable
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Working proficiency in foreign languages;
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Experience of recruiting and managing a pool of volunteers;
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Project management experience;
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Experience of training others;
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Experience of monitoring and reporting on indicators of success;
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Understanding of humanism and a commitment to the organization’s mission.
Benefits
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30-days annual leave (this is in addition to public holidays)
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4% contributory pension scheme
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Remote working
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Employee Assistance Programme
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new role to develop a peer support group for people recently diagnosed with dementia and their family carers and to co produce a programme of activities so that they can continue to engage in stimulating activities in the community.
This role has been developed as a response to consultation on what people in Newham living with dementia want in order to live well with the disease. The successful candidate will be working with a small team of communitiy dementia support colleagues.
Please submit a cv with a covering letter telling us why you are interested in the role, and how you meet the person specification.
The client requests no contact from agencies or media sales.
Home-Start Lambeth offers a unique service, recruiting, training, and supervising volunteers to support families with pre-school children on a regular basis. Our staff and volunteers provide friendship and practical help to families experiencing stress or difficulties, including poverty, post-natal depression, domestic abuse, mental ill-health, isolation, and other challenges leading to crisis.
We are advertising for a Family Coordinator to join our small, amazing charity. Working alongside our team of Family Coordinators, you will oversee the work of our home-visiting volunteers, ensuring that the support they provide to families is targeted, high quality and empowers them to reach their goals.
You will also lead the delivery of our domestic abuse work. This includes the development and delivery of the Freedom Programme; a 7-week course to help survivors of domestic abuse understand and recover from their experiences.
We are looking for a well-organised person, familiar with office systems, who can demonstrate empathy and good communication and interpersonal skills. Parenting experience, experience of working with disadvantaged families and survivors of domestic abuse would be advantageous.
This role involves significant amounts of travel around Lambeth visiting families and attending meetings. Reasonable travel expenses, other than from home to base, will be reimbursed. Please note that currently the Freedom Programme is delivered remotely via Zoom on Tuesday evenings from 7-9pm via Zoom.
For more information, please see the job description attached.
This post is subject to an enhanced DBS check.
It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, disabled people and marginalised groups.
To apply, please provide a CV and cover letter outlining how you meet the requirements of the person specification. Please send this alongside a completed diversity monitoring form to the email address provided on our website.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for a highly motivated individual to support the work of the Director SEL Healthwatch. The successful candidate will be a key part of our friendly team, providing project and administrative support to the Director of SEL Healthwatch, and the wider Healthwatch Greenwich team.
The client requests no contact from agencies or media sales.
Action for Happiness is on a mission to create a happier and kinder world and we need a superhero to join our team.
We work at various levels to pursue our mission, and this role relates to our Community Building workstream - the focus of which is to bring people together for rich and impactful experiences (such as monthly groups and courses) led by our volunteer facilitators.
The community building team is currently four people helping to manage over 2000 trained volunteers. We are offering this exciting opportunity for an enthusiastic and skilled generalist to join a rapidly scaling project, do highly meaningful and rewarding work and provide support to all members of the team.
This is a unique opportunity for someone with the right blend of skills and - above all - the ability to engage with a wide range of people with enthusiasm, proactiveness and competence.
The client requests no contact from agencies or media sales.
Would you like to make a real impact on the lives of people with secondary breast cancer? Are you passionate about ensuring that people with secondary breast cancer receive the emotional, social, and practical support and information that they need?
If so, we’d like to hear from you!
The role
We’re seeking a well-organised coordinator to join our growing support services team and help us reach more people living with secondary (metastatic) breast cancer. You will coordinate the successful delivery of face to face and online services providing information and emotional support in England.
You’ll work as part of a team based across the UK and arrange delivery of services in England, playing a key role in increasing our reach and uptake.
You’ll liaise with venues, expert speakers and support our team of dedicated qualified sessional therapists, as well as providing technical support for the running of monthly online services. And you’ll build productive relationships with healthcare professionals and other stakeholders to promote our services and increase their reach and uptake.
About you
We’re looking for someone with experience of developing and delivering information and support services, preferably in a health or charity environment. You’ll understand the challenges for people living with illness or complex health or social needs and be keen to use your excellent organisation and time management skills to juggle a busy workload. You’ll enjoy working collaboratively and managing relationships with a range of stakeholders. A great team player, you’ll be flexible and able to travel and work outside normal office hours, including regular overnight stays. Above all, you’ll relish the opportunity to deliver our ambition to provide support for anyone living with secondary breast cancer who needs us, by making our services more widely available and accessible.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
Please submit your application via the link provided. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria.
If you’ve any questions regarding this role, please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 12:00pm on Tuesday 2 April 2024
Interview date Wednesday 10 April 2024 (virtual)
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spring Community Hub wants to recruit an enthusiastic and dynamic person with experience in project delivery or impact measurement and evaluation to join our Business Support Team to work on a variety of projects and provide administrative support to the Charity.
Key Tasks and Responsibilities
- Lead the establishment of an impact and evaluation function in the organisation to report on the impact of our projects to colleagues, partners, donors and funders.
- Provide project management support to the Senior Management Team.
- Collect quantitative and qualitative data via online and paper surverys and focus groups. Interpret and analyse that data using our CRM and other sources of data.
- Disseminate data, analysis and findings including to colleagues in fundraising, communications, service delivery and engagement and act as an internal advocate for effective monitoring and evaluation strategies.
- Support the development of new tools to collect data.
- Gather project case studies by liaising with colleagues and project leads.
- Assist with the recruitment of staff and volunteers and help to foster a positive volunteer culture
- Represent the organisation at external meetings and events as required
- Assist with daily administration being flexible to the changing needs of the organisation and undertaking tasks not specifically listed when required
Person Specification
- Excellent written and oral English.
- Strong presentation skills and experience presenting research outputs and technical concepts to diverse audiences including colleagues, partners and donors.
- Excellent communication and relationship building skills including with colleagues, partners and donors.
- Experience in designing data collection methods and strong qualitative and quantitative research skills including basic data collection.
- Strong data analysis skills and ability to use relevant software as well as general IT packages.
- Knowledge of the implications of GDPR and other relevant legislation to Spring Community Hub
- Strong project management skills and the ability to deliver on time, to budget and to a high standard
- Degree or equivalent experience
- Experience working or volunteering in the voluntary or not for profit sectors
- Ability to work collaboratively and excellent listening skills
- A compassionate and empathic approach with a genuine interest in the wellbeing of others
- Self motivated with a methodical approach to work and excellent attention to detail
There will be some out of hours work for, for example, the AGM, events, training and development and you will be able to arrange time off in lieu via your Line Manager
Spring Community Hub offers opportunities for learning and development and is actively committed to equality and diversity. We particularly welcome applications from people who have lived experience of significant poverty and inequality and people from marginalised groups and communities.
The role is subject to a DBS (Disclosure and Barring Service) check
The client requests no contact from agencies or media sales.
Would you like to make a real impact on the lives of people with secondary breast cancer? Are you passionate about ensuring that people with secondary breast cancer receive the emotional, social and practical support and information that they need?
If so, we’d like to hear from you!
The role
We’re seeking a well-organised coordinator to join our team focusing on services for people with secondary (metastatic) breast cancer. This role will primarily develop new groups across the northwest region and will ensure successful delivery of those services. They are designed to provide information and emotional and practical support both online and face-to-face.
You’ll play a key role in supporting and developing our secondary services in the northwest of England and will be working with the services manager for secondary breast cancer and a team of coordinators who are based across the UK.
You’ll liaise with venues, expert speakers and support our team of dedicated qualified sessional therapists, as well as providing technical support for the running of monthly online services. You’ll also build productive relationships with healthcare professionals and other stakeholders to promote our services and increase their reach and uptake.
This role ensures Breast Cancer Now can make big strides forward in supporting everyone who needs us by making our services more widely available and increasing awareness of them.
About you
We’re looking for someone with experience of developing and delivering health, information, or other support services, who will enjoy managing relationships with a range of different stakeholders, often remotely.
You’ll be organised and with excellent time management skills, and able to use your initiative and prioritise your workload. You will enjoy working as part of a supportive and busy team who operate across different geographical sites.
Flexibility to travel across the northwest of England and work outside normal office hours, with overnight stays is required. This will involve regular (at least monthly) travel across Cumbria, Lancashire, Merseyside, Cheshire, and Greater Manchester (North).
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role involves significant travel across the northwest of England and occasionally further for team away days and training. It can either be home based or office based at our Sheffield office if within reasonable commuting distance to Sheffield.
In line with our hybrid working model, if based at our Sheffield office, you will be required to attend the office for a minimum of 2 days per week, subject to the roles travel requirements.
When applying
Please submit your application via the link provided. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria.
If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date 9 April 2024 at 9:00am
Interview date Wednesday 17 April 2024 (virtual)
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Systems Training and Support Officer
Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours/4 days working per week
Starting salary: £27,445
Who we are
Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.
Who you are
Would you like to make a difference to the lives of Young Londoners?
Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?
Do you have the expertise to provide support to users of case recording systems?
If so, you might be just who we are looking for!
If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.
What the role involves
Key responsibilities
1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released.
2. Running system training drop-in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.
3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.
4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox.
5. Producing and maintaining a catalogue of training resources, ensuring links to practice-based guidance are established and maintained.
6. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Manager
7. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need
8. Supporting with training on additional systems directed by the Information Governance and IT Manager, including on the efficient use of SharePoint and Teams
9. Developing training courses for various systems, using our LMS (currently Rise)
10. Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.
11. Undertaking any other duties as required and commensurate with the level of this post.
Additional Information
Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.
We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.
What we offer
Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:
• Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
• Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
• A contributory Pension Scheme.
• Interest-free Season Ticket Loans.
• A Cycle to Work Scheme.
• A Mental Health Helpline.
• Death in Service Benefit.
• Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
• An initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.
Sound good? Here’s how to apply
To apply for this role, complete the online Webrecruit application form which can also be accessed via the Safer London website or for further information about this role and working for Safer London, please refer to the Job Pack. Please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.
Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.
As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.
Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.
We look forward to hearing from you.
Please note that we don’t accept CVs.
Safer London is not a sponsoring organisation for foreign nationals, and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. Core to our work is the development of strong working relationships with councils, charities and other organisations to deliver, health leisure and community services and events that enrich people's lives.
Benefits
- Flexible working hours & a hybrid working environment
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- Mental Health & Wellbeing Perks (Yoga, activities, massages, monthly talks)
- Free Gym Membership
- Free breakfasts/snacks
- When in the office, we enjoy a well-stocked fridge and food cupboards, and a variety of social activities
Reports to: Programme Lead
Based: Across Wandsworth and Battersea
Salary: £31.52 p/hr (Inclusive of annual leave)
Contract: 12-months / Casual - Hours dependent on interest and availability
DBS: Enhanced
Programmes: The successful applicant will have the option to work on any of the programmes below dependant on hours of availability and interest.
The Active Wellbeing programme (AW)
The Active Wellbeing programme is a specialist mental health exercise referral programme. This programme is designed to engage and promote health and wellbeing to people diagnosed with a severe mental illness (SMI). The programme involves delivering a 10 week, 1:1 personal training programme to clients with severe mental health illnesses (SMI) which can include: Bipolar, Schizophrenia, Severe Clinical Depression.
The Active Wellbeing programme – Learning Disabilities (AW)
The Active Wellbeing programme is expanding to work with adults with learning disabilities who also have a long and enduring mental health condition. The programme LD involves delivering a 10 week, 1:1 personal training programme to clients with long and enduring mental health conditions and individuals with learning disabilities.
Main Duties and Responsibilities:
- Design and deliver a weekly physical activity session for each client considering safety and progression with each of the 10 sessions.
- Monitor clients exercise intensity, type, and ability to ensure clients are exercising safely.
- Monitoring clients mental wellbeing during sessions to ensure safety and communicating any concerns to the line manager.
- Responsible for arranging weekly sessions with clients (and in some cases carers alongside)
- High level of communication between instructor and client (in some cases carers or support workers) to confirm session times and locations.
- High level of communication between instructor and line manager to report any concerns with a clients mental and physical wellbeing during sessions.
- Provide motivation and encouragement for clients to engage in sessions and stay engaged in their programme.
- Responsible for the setup of equipment for outdoor or online sessions.
- Responsible with checking in and out of sessions with the admin team to ensure safety of both instructor and client.
- Responsible for checking the safety of equipment. If equipment is faulty and needs to be replaced, responsible for communicating this with the Active Wellbeing programme coordinator.
- Responsible for administering first aid in the event of an accident and ensuring that safety requirements are met in all areas.
This is an exciting opportunity to be involved in our Active Wellbeing Programme's and make a positive impact to individuals in the Wandsworth community. If you are interested, please APPLY NOW and follow the prompts.
Future Frontiers - Senior Fundraising Manager
About Future Frontiers
At Future Frontiers, we support young people from disadvantaged backgrounds to realise their potential at school and achieve post-16 qualifications that build towards secure, fulfilling employment.
In partnership with schools, businesses and supporters, we deliver an evidence-based programme of career coaching and 1:1 guidance for young people when they are in Year 10 and 11. This year, we are working with 3,000 young people across Greater London.
Your responsibilities
- Build lasting relationships with supporters
- Develop and manage a portfolio of supporters
- Write applications for funding
- Report on impact
- Line managing our Fundraising Coordinator
- Record-keeping
About you
Experience
Managing relationships with trusts and foundations, or similar transferable skills from a sales/fundraising background (essential): Experience of applying to and stewarding trusts and foundations to secure 5+ figure gifts over multiple years, and/or similar experience of building relationships to meet income targets.
Identification and cultivation of new business (essential): Experience of independent research and cultivation to develop a pipeline of trusts and foundations, and/or similar experience of generating new business.
What we can offer you
- Annual leave of 27 days plus bank holidays, increasing with service
- Flexible working with regular working from home as standard, 4pm finish on Fridays
- Annual personal training and development budget of £300
- Employee Assistance Programme, including counselling
- Team building offsites and regular team socials throughout the year
- Additional parental leave pay and additional childcare leave for child’s first 2 years
We are particularly interested to hear from candidates who have not been to university or who have lived experiences relatable to our young people.
Please see the full job description for details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Reports to: Head of Parks and Community
Responsible for: Community Engagement Facilitator, Volunteers, Volunteer Wardens
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Job Purpose
This administrative based role is to manage community volunteering at BOST, including existing gardening volunteers, volunteer wardens for Crossbones Graveyard and to manage the recruitment and induction of new volunteers and wardens. This will be facilitated primarily through our volunteer programmes but also by the management of contracts, events, partnership working and local networks, and by raising awareness of BOST’s work through traditional and new marketing channels.
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Tasks and Responsibilities
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In common with all BOST staff
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To support the philosophy, aims and objectives of Bankside Open Spaces Trust and to champion its work in creating a high quality open-space network and a vibrant healthy community by managing local parks and facilitating community involvement.
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To develop an enabling ethos in the management of work streams and the personal development and support of individual team members.
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To promote and champion equality, diversity and inclusion for all staff, volunteers and stakeholders.
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Particular to the Volunteer Co-ordinator role
Volunteering
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To work with the Community Engagement Facilitator to recruit volunteers and wardens from a wide range of backgrounds to participate in BOST programmes and other aspects of the charity by developing and maintaining relationships with local community groups, partner organisations, businesses and individuals.
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Working with the Community Engagement Facilitator to target and ensure equal access for individuals from marginalised groups such as speakers of other languages, young people and people with disabilities.
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To liaise with project staff to match volunteers with suitable volunteering opportunities and to induct new recruits.
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To oversee the Crossbones Graveyard Volunteer Wardens calendar and WhatsApp group.
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To keep up to date with legislation, policies and best practice related to volunteering.
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To manage the Investing in Volunteers accreditation in preparation for assessment, every 3 years.
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To update volunteer policies and procedures and ensure necessary modifications to accommodate changes
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To ensure volunteers have a positive experience and their achievements are recognised and celebrated.
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To develop incentives and recognition arrangements for volunteers, including nominating volunteers for awards and providing enrichment activities.
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To oversee and manage volunteer progression through monitoring and review processes, ensuring volunteers receive sufficient support in reaching their goals through upskilling, training and workshops.
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To develop and maintain links with external agencies/partners to ensure up to date sign-posting and referral systems to support volunteers with additional needs.
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Support volunteers and referrals with additional needs working alongside their support team/referrer.
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To work with staff to develop and improve new volunteering opportunities.
Information, marketing and promotion
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To advertise volunteering opportunities on varied platforms keeping them up to date.
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To ensure effective systems are in place to capture and monitor volunteer impact.
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To ensure accurate record keeping of volunteering induction, registers, monitoring & evaluation.
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To maintain Salesforce CRM, uploading records and extract information for reports,
- communications and fundraising purposes.
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To produce reports, case studies and feedback on volunteering monitoring and evaluation for internal and external stakeholders.
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To represent BOST, attending events such as networking meetings, volunteer fairs, fundraisingevents and community events to promote our activities.
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To collaborate with staff to create marketing materials for volunteer recruitment.
Other
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To act as line manager from time-to-time for individual volunteers and referrals as well as the Community Engagement Facilitator to support BOST projects.
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To be part of the Crossbones Graveyard Steering Group and provide reports to stakeholders.
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To work to several budgets and report spend as required.
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To attend staff meetings and assist other staff as required and receive reciprocal assistance.
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To be aware of, actively promote and carry out all duties in accordance with BOST’s policies, including Equity, Diversity and Inclusion, Safeguarding and Health and Safety.
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Such other duties of a similar nature which may be required from time to time.
Person Specification
Essential
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Excellent verbal and written communication skills with the ability to transmit key messages quickly and clearly and to relate positively to users, staff, stakeholders and partners.
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Experience of developing and maintaining relationships with local community groups, partner organisation, businesses and other stakeholders electronically, telephonically and in person.
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Previous experience of volunteer co-ordination and management, working with people from a wide range of backgrounds.
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Knowledge and understanding of relevant equal opportunities issues, particularly barriers to participation for certain sections of the community and how these might be addressed.
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Understanding of current sector practice and policy in volunteering.
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Excellent administrative, organisational and time management skills with the ability to prioritise and meet deadlines consistently.
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Experience of working with or managing databases/CRM system.
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Understanding of the importance of user monitoring systems and the ability to operate monitoring systems to record key data.
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Experience of writing reports including qualitative and quantitative data.
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Experience in evidencing outcomes and impact measurement.
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Strong attention to detail.
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Ability to use Microsoft Office.
Desirable
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Experience of working as part of a voluntary organisation.
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Experience of managing staff.
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Experience of making funding applications.
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Experience of managing/working to a budget.
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Experience of using Salesforce CRM.
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Experience of Investing in Volunteers accreditation.
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Interest in community activism and gardening.
To apply, please Fill out our application form. CV’s will NOT be accepted.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We’re looking for a proactive self-starter, who, like us, believes in the power of democratic engagement for making a difference on the climate and nature crisis. As our new Policy and Engagement Officer, you'll play a pivotal role delivering our tried and tested training programme for political engagement. As the primary liaison for constituents, you'll empower them to effectively connect with elected representatives, offering tailored advice, facilitating meetings, and providing ongoing support.
As our ideal candidate, you possess a deep understanding of climate change and parliamentary developments. You’ll thrive in building relationships with diverse communities and organisations, driving our mission to represent all sectors of society. Your ability to hit the ground running and lead on projects will set you apart.
If you're passionate about driving change, fostering inclusivity, and making a tangible impact for the climate and nature crisis, we want to hear from you. Apply now and be part of a dynamic team committed to creating meaningful change.
Check our website for a copy of the Job Description and Person Specification
As Policy & Engagement Officer, you will work with the Hope for the Future team to:
- Act as constituents’ main point of contact at HFTF, working with them to effectively engage their elected representatives by supporting them through the constituent journey (including offering tailored advice, letter writing, meeting preparation and coaching, facilitation and follow-up).
- Prepare and deliver HFTF’s core training, contributing to its ongoing development.
- Develop constituent and partner-facing resources aimed at maximising political impact.
- Ensure work is aligned with our objectives and strategy to maximise efficiency and impact, linking and contributing to Hope for the Future’s central strategies and wider work as required. This includes our Councils, Faith and Outreach work.
- With the support of the Policy and Engagement Coordinator, contribute to effective objective setting in order to deliver HFTF’s strategy.
- Ensure the CRM is up to date and support monitoring, evaluation and reporting in relation to the team’s work.
- With the support of the Research and Impact Coordinator conduct research on elected representatives and other key figures in order to train and advise constituents on how to best engage with them.
- Identify and build relationships with local and regional partner organisations and communities to engage new constituents, to help ensure that we are working towards reaching and representing all sectors of society.
- Provide support to other team members where required in both organising and delivery of events and projects.
- Provide support to other team members with income generation activities where required.
- Able to travel around the UK frequently to support constituents and partner organisations, attend workshops and deliver training. For remotely based staff, occasional attendance at HFTF premises may also be required for supervision, development or team-building purposes, etc.
- Take the lead on thematic and project work as allocated by Hope for the Future, (e.g. Scotland focus, housing focus) and help to upskill the rest of the team on these topics. ● Contribute to the continued development of HFTF’s training and approach
- Support the Policy and Engagement Coordinator to identify and develop opportunities for growing the organisation's reach and impact.
- Maintain a strong working knowledge of climate change and nature loss/ degradation developments in Parliament, including changes to policy and specific MP involvement in such developments.
- Actively seek to engage with new constituents and support our work towards reaching and representing all sectors of society.
- Support the Fundraising Officer in producing case studies and information on the impact of our work for inclusion in funding bids
Please check our website for a copy of the Job Description and Person Spec. Applications close 11th April.
Please email us if you have any questions about this role or the application process.
The client requests no contact from agencies or media sales.