Chief Executive

SF Executive are proud to be working with the Birmingham Women’s and Children’s Hospital Charity to find the organisation an inspirational and commercially driven Chief Executive.

The Charity is proud to support Birmingham Women’s and Children’s NHS Foundation Trust, the only Trust of its kind in the country. With more than 641,000 patient visits each year, their team works tirelessly to provide the very best treatment and support to women, children and families. Their patients experience some of the most advanced treatments, complex surgical procedures and compassionate care.

Together they strive to always be at the forefront of what is possible.

Thanks to their dedicated supporters and fundraising team, the Charity has been able to help the Trust make a real difference to all who use their services. This vital support has meant the Trust has been able to introduce new technologies and equipment, undertake cutting-edge research and provide the best possible experience and healing environment for children, young people, women and families.

The Role

Based in Birmingham, the Chief Executive is responsible for leading the development and delivery of the Charity’s long-term strategy and for the operational management of the Charity. The role leads on ensuring that the Charity delivers as effectively as possible its annual targets, raising significant income for Birmingham Women’s and Children’s NHS Foundation Trust and for research that seeks to improve the lives of women, children and young people, in Birmingham, the UK and across the world.

Leadership & team working

• To provide outstanding leadership, modelling the Charity’s values, to motivate staff, volunteers, donors, partners and other stakeholders to deliver the vision and mission.
• To lead the Charity ensuring targets and objectives are met whilst creating a culture that embraces the Charity’s and the Trust’s values and attracts, develops, rewards and motivates staff and volunteers.
• To oversee performance management by ensuring all staff have annual objectives and appraisals, developing skills and expertise to ensure implementation and adherence to values and standards.
• To ensure effective team working both within the Charity but also between the Charity and the Trust.

Strategy & business development

• To lead on the development and delivery of the strategic plan and provide direction and leadership for overall planning, implementation and monitoring of the Charity’s activities.
• To act in a liaison role between the Charity and Trust, and with other partners where appropriate, to ensure strong and aligned partnerships that inform the Charity’s strategy and seeks to best serve beneficiaries.
• To develop and deliver plans to achieve or exceed annual fundraising targets in line with the agreed long-term strategy and cash flow, whilst ensuring all fundraising activities are delivered in line with the Charity’s commitment to best practice and high ethical standards, building trust and confidence amongst donors, other stakeholders and the general public.

Delivery of operational excellence

• To ensure that a key set of metrics are developed to help track the development and growth of the business and this data is used as part of a continual improvement process to deliver expected outcomes.
• To effectively manage the resources provided by the Charity for the operation of the fundraising team; overseeing the overall financial management/control of the Charity, including financial planning, reporting, budgeting and asset management, ensuring a cost-conscious culture is embedded across the organisation at all times.
• To ensure that leadership, systems and processes are in place to deliver excellent project management and to deliver agreed budgets, plans and objectives.
• To work with the Trust to provide accountability to donors and Trustees, ensuring charitable funds are spent in line with the intention of donors and/or Trustees, to have the greatest impact for beneficiaries.
• To develop a set of outcome measures that provides to demonstrate the clinical, social and economic impact of the funds that have been invested into the Trust by the Charity.

Governance

• To develop a mutually trusting and effective working relationship with Trustees.
• Together with the Group Company Secretary, ensure the Charity delivers great governance and high ethical standards in all it does, ensuring its legal obligations are met in compliance with all Charity, company and other relevant law and good practice guidelines.
• Together with the Group Company Secretary, ensure systems and structures are in place to enable the Trustees to fulfil their legal and governance obligations, providing them with accurate information and advice to enable them to make informed decisions so that they conduct their role in accordance with the law, Charity Commission requirements and the Charity’s own constitution.

Stakeholder engagement & communication

• Building effective relationships across a wide range of stakeholders to ensure effective and timely communication – including but not limited to the Trust, key donors, prospective donors, local businesses, Birmingham Chamber of Commerce and other key influencers.

• To champion a marketing and communications strategy that seeks to communicate engaging and motivating messages both internally and externally for the Charity and the Trust, demonstrating the impact of charitable funds and the need for continued support.

Brand profile and reputation

• To protect and develop the Charity brand, further building the national and international profile of the Charity as a values-led organisation with high ethical standards and integrity.
• To act as key representative for the Charity at internal and external meetings and events, acting as a spokesperson for the Charity where appropriate.
• To contribute to donor and partner relationships at the highest level, working with relevant teams to identify and where appropriate lead on approaches to high value potential supporters and ensuring the Charity delivers best practice stewardship for all supporters.

Using diversity and inclusion to drive improvement

• Build on our current approach to diversity and inclusion to drive value through:
  • Increasing the scope of the existing supporter base.
  • Attracting and retaining talent within the teams you lead.
  • Establishing clear inclusion diversity and inclusion goals that are targeted to growth priorities.

The Person

The blend of experience we’d want to see in shortlisted candidates would be as follows –

• Experience of management and leadership responsibility at CEO or Senior Director level
• Experience of developing and implementing organisational strategies in changing external environments.
• A strong track record of leading a senior leadership team in setting and delivering a strategy.
• Evidence of effective working as a member of a team, with the ability to ensure full stakeholder engagement and the ability to secure the commitment of other key organisations, agencies and individuals to work together to achieve shared goals.
• Experience of setting, managing and controlling large budgets.
• Experience of motivating, developing and empowering teams to exceed objectives, whilst ensuring individuals across an organisation feel valued and are helped and supported to develop and fulfil their own personal aspirations and potential.
• Experience in leading engagement across diverse stakeholder groups.
• Excellent communication skills, able to connect and engage with a wide range of people 1-2-1, in small groups and with large audiences.
• Understanding of operating in a regulated, highly public and transparent environment.
• Experience of leading and successfully delivering significant fundraising or income generating strategies, involving high level relationship management experience (ideally including within the Charity sector).
• Passionate about continuous improvement in ways of working, always seeking to question, challenge and innovate, seeking to learn from others where best practice exists.
• Demonstrates a commitment to great governance, high ethical standards, honesty and integrity.
• A track record of promoting sand supporting diversity in teams that you have led.
• Degree level education or equivalent.

In Summary

This is a hugely rare opportunity to make a difference to an organisation at a pivotal stage of its development.

As a value based organisation it’s really important the successful candidate shares the Trust’s and Charity’s values.

This doesn’t necessarily mean somebody from an NHS, public sector or fundraising background. Instead what is most important is that we find somebody whose leadership practice can role model and promote the Trust values of ambition, bravery and compassion. These were developed by our staff and are an important part of how they deliver their services, whatever they may be. A key element of the successful candidates’ leadership approach will be to value, engage in, support and promote inclusion and diversity both within the team but more widely across all aspects of the business.

Location: Flexible within England & Wales

Department: Policy Team

Interview date: 1st - 5th February

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

We are recruiting a Senior Creditor Liaison Policy Officer to join our Consumer and Public Services team. People who come to Citizens Advice for support are five times more likely to be in poverty. Our team tries to help solve people's problems by tackling practical problems that improve our clients’ financial health. In recent years, we've done this by:

• Helping reduce the bills paid by loyal and vulnerable customers in essential markets by £260m
• Persuading regulators to introduce a cap on certain high cost credit products, which have reduced costs by £60m
• Lobbied for the introduction of a ban on letting fees, which has saved renters £13m a month

Our team is now at the forefront of the organisation’s advocacy response to the coronavirus pandemic. Our organisation is unique. We directly help 2.7 million people to solve their problems each year. Through these interactions we see first hand, and in real time,  the problems faced by people across England and Wales. We spot emerging issues quickly, often even before government - a particularly crucial role we’re playing at the moment. This makes us uniquely placed to develop effective solutions and influence government, regulators and industry.

You’ll be joining the team at a challenging time for the people who come to us for support and will quickly be leading influential policy research projects that you’ll design to make an impact on government and other policymakers’ decisions.
 

You will have strong analytical and research skills and the drive to change policy, working with our world-class news and public affairs teams to ensure these changes happen. 

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

The National Citizens Advice Operates from offices in England and Wales, with 5 regional offices based in Cardiff, London, Birmingham, Leeds, and Liverpool, therefore all successful applicants must be based within England or Wales.

About Us

The National Lottery Community Fund is the largest community funder in the UK - we’re proud to award money raised by players of The National Lottery  to communities across the UK. Last year alone we gave out over half a billion pounds (£508.5 million) of National Lottery funding to over 11,000 community projects across the UK, enabling even more people and communities to bring their ideas and ambitions to life. We support a wide range of health, educational, environmental, and charitable projects with grants ranging from as little as £500 to multi-million-pound programmes. 86% of our new grants were for less than £10k.

At the heart of everything we do is the belief that when people are in the lead, communities thrive. National Lottery funding is open to everyone and we’re privileged to be able to work with the smallest of grassroots groups right up to large UK-wide charities. We have changed how we work across the Fund to help us serve people and communities more effectively, working flexibly and on their terms; working closer to communities.

About the Role

In this exciting new post, you will play a pivotal role as a senior leader within the newly formed Funding Strategy Directorate, working closely with the Funding Strategy Director and Senior Management Team to ensure the implementation of the Fund’s vision and ambition.

The Funding Strategy Directorate is a central enabling function that supports the development, innovation and delivery of our funding across all our funding portfolios. This role will lead the Funding Design and Development function, accountable for our grant management system alongside funding controls, policy and practice. With a deep understanding and demonstrable experience of delivering user-centred design approaches and applied strategic thinking you will enable us to deliver excellent services both to our external customers as well as our internal teams.

To be successful in this post you will be passionate about our work and strategy ‘People in the Lead’. You will be an established leader with first class team leadership and coaching skills. You will be adept at setting strategies that drive forward positive change marrying business needs with innovative analysis. You will have experience of designing and delivering a major digital system and be skilled in making complex decisions balancing outcomes with risks.

The team is spread across the UK and you can be based at any of our office locations. When we return to the workplace there will be some travel between offices.

Contract Type: Permanent

Hours: 37 Hours per week, flexible working considered

Interview Date: W/C 1 Feb 2021

Essential Criteria

Please ensure that your application demonstrates, with examples, how you meet all these essential criteria.

• Deep understanding of the communities we serve and our role as a funder
   
• Experience of leading strategy for the whole organisation, marrying business needs with innovative analysis
   
• Demonstrable experience of delivering user-centred design approaches, applying strategic thinking in how to provide the best service
   

• Responsibility for the design and delivery of at least one major digital system used by a business or organisation to manage its work whilst aligning with its ambition.
   
• Building or growing at least one team of mixed skills to deliver such a project.
   
• Proven ability to coach and lead teams in agile and lean practices, thinking of new and innovative ways of working to achieve the right outcomes
   

• Excellent Communication and collaboration skills, with demonstrable ability to mediate between people and communicating with stakeholders at all levels
   
• Experience of making and justifying decisions characterised by high levels of risk, impact and complexity

Desirable Criteria
 

• Knowledge of the wider digital economy and advances in technology, understanding how these impact on a funder context

For You

We seek to develop our staff and offer a wide range of personal development opportunities.

We offer a wide range of generous benefits including:

• Generous annual leave and company pension scheme
   
• Flexible working to support staff with their work/life balance, taking into account things such as caring responsibilities, worship and attendance at religious festivals
   
• Enhanced paid maternity, paternity and adoption leave
   
• Season ticket and cycle to work loans
   
• Paid volunteering leave
   

How to Apply 

Visit our website on The National Lottery Community Fund for further details about the vacancy and our application process.

 Equal Opportunities

Equality, diversity and inclusion in our grant-making, and amongst our people, are all vital to our success in supporting people and communities to thrive.  We believe our people should represent the communities, organisations and individuals we work with.  We are committed to being an inclusive and great place to work, and recognise our people come from diverse backgrounds. We are a Disability Confident employer and positively welcome applications from disabled people.

In the UK, currently there are around 950,000 young people aged 16-24 who are not in education, employment or training (NEETs). The Trust works with around 55,000 young people across the UK. We support young people through teams of staff, volunteers and delivery partners in three English regions and offices in Scotland, Wales and Northern Ireland. Each of the regions and countries has a Director and in the countries they are supported by Country Advisory Councils, which are made up of non-executive volunteers.

This role is responsible for ensuring we maximise our income in compliance with our funding agreements and alerting in a timely manner any issues preventing us from doing so. It is part of the Contract Management Team, which is responsible for maximising our income by working effectively across operations, finance and fundraising in a proactive manner to maximise income, ensure compliance and raise awareness of our performance. 

Homebased during Covid restrictions and then this role will be based in our Birmingham centre.

This role is part-funded by European Social Funding

Perks for working at The Trust:

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave! Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave. Receive 8 weeks full pay for paternity leave.
• Flexible working! Where operationally possible, you can work hours to fit in with, school hours or care arrangements for example and you can also work from home.
• Interest-free season ticket loans
• Benefits platform! Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• In-house learning platform!Develop your skills for your career and your role
• The Trust will contribute 5%of your salary to the Trust Pension Scheme
• You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
• Generous life assurance cover (4 x annual salary)

Here at The Prince's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. More importantly, creating an environment where everyone, from any background, can be themselves and do the best work of their lives is the right thing to do.

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT NOW (Network of Women), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBT Network). For more information, click here.

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.