We're looking for a dynamic and experienced Senior Development Manager to join our growing team and focus on developing new projects and securing funding to deliver our charitable objectives of tackling cold homes and addressing climate change.

You'll be joining our excellent Development & Communications team, increasing our development capacity, helping us realise new funding and business development opportunities and enabling us to maintain strong client and funder relationships. 

The successful candidate will work with a wide range of enthusiastic and committed colleagues, to ensure we bring forward cutting edge new projects and also maintain a healthy forward work programme across all areas of our work – from practical support to households, organisations and communities to take action on energy, to original research and analysis that informs local and national policy.

Our parks have been a real lifeline during the pandemic and more people have realised the importance of their local green space than ever before. It's time to give a little back.

This is an exciting opportunity to join the Your Park team and launch the first round of the Love Your Park Community Fund. This role will work directly with local voluntary groups to help them start brilliant projects that respond to local need in their park.

You will coordinate all aspects of the first round of our small grant programme, from launch to evaluation, helping groups apply to run projects that improve health and wellbeing, nature and biodiversity and community cohesion for their community. You will also support an additional six community groups to overcome the challenges they face in new ventures in their park. 

If you love Bristol and Bath's parks and communities, this could be the perfect role for you. We are looking for a self-starter who is meticulously organised and loves working working with people. Previous experience of supporting community and voluntary groups would be preferable. 

Bristol and Bath Parks Foundation is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all our employees.

Applications will be reviewed on a rolling basis, and therefore you may be shortlisted and asked to attend an interview (over Zoom) prior to the closing date of the advert. Therefore we encourage you to apply without delay as the post may be filled before the advert expires.

Job title: Managing Director of Lightful Solutions

Department: Lightful Solutions

Seniority: At least 5 years of experience of running large internal teams (between 20-50 people)

Reporting to: The CEO 

Direct reports: 8

Indirect reports: 13 full time, plus 6 contractors

Compensation: Highly competitive salary with stock options + other benefits

Location: Remote working, then 1-2 days in an office per week in London or Bristol

At Lightful, we believe those doing the greatest good deserve the best technology. Our products and services are designed for charities and nonprofits to simplify their work and amplify their impact.

Our journey to this point has had many successes. We work with hundreds of nonprofits and foundations each year to improve how they use digital. We are a certified B Corporation, ensuring that community, the environment and our staff are central to all of our decision making. We are a recognised Living Wage employer, and have been profiled in The Sunday Times, Forbes and Sky News. We are in The Escape 100, as one of the best companies in the UK to escape to for a career with purpose. And we are supported by a wide array of incredible investors, including Nick Mason CBE and Dario Franchitti MBE.

Lightful is a business built to create impact both in and out of the office. Our people and products support nonprofits in 58 countries around the world, organisations that are solving some of our planet's greatest challenges. Our work has helped small charities increase fundraising by 64% year on year. Since achieving B Corp status in 2020, we have created an impact out of the office too. We have planted 12,371 trees planted through our employee carbon offset programme, saved 295,497 litres of water, and offset 1,107 tonnes of Carbon Dioxide emissions through 28 global carbon reduction projects.

We are expanding our senior leadership team, with the addition of a Managing Director (MD) to drive the growth and continued excellence of one of our 3 core business units: Lightful Solutions. This role will be the lead role in Lightful Solutions, a tailor-made technology consultancy that exists to help nonprofits embrace change, with best-in-class technology solutions that are dependable, secure and effective.

This position reports directly to our CEO, and works closely alongside our Co-Founders, the MD of Lightful Products and the MD of Lightful Learning to drive and influence the long term direction, profitability and impact of Lightful. 

You will have responsibility for the overall business strategy for Lightful Solutions. In this role, you will drive consistent and rapid revenue growth, lead our exceptional client delivery teams to develop Salesforce Solutions and deliver excellence to all of our clients. Internally, you will drive technological excellence in delivery, growth and development of the whole team through cross-team initiatives and continue to double our impact and our revenue year on year. 

If you have a track record of driving revenue growth, have experience delivering project excellence on behalf of clients, revel in managing a multi-disciplinary and exceptionally talented team, and are looking to focus your career to create immense impact not only for this high growth scaleup, but for our clients and for our planet, then this is the role for you.

What can we offer you?

• The opportunity to join our senior leadership team, working closely with our three Co-Founders and two other Managing Directors
• The opportunity to lead a profitable technology team that has a track record of doubling its impact and revenue each year 
• The opportunity to drive growth, change and innovation within one of our core business units
• The opportunity to develop and lead experienced client delivery teams of talented and passionate professionals across projects in the UK, North America and EMEA 
• The opportunity to shape a consultancy service at the cutting edge of digital innovation, using technologies such as Salesforce
• The opportunity to build on established relationships with world leading charities such as the Bill & Melinda Gates Foundation, the Rhodes Trust and Citizens Advice, and the opportunity to create many more
• The opportunity to enjoy and thrive in a role that drives high social and environmental impact
• The opportunity to be a thought leader through spoken and written work by representing Lightful's work in the growing Environmental, Social, and Corporate Governance (ESG) and #techforgood space

What is the vision for the business that you will develop?

• To create a business that is an inspiring innovation hub within the nonprofit sector
• To create a business that puts user experience, user adoption, delight and impact at its core
• To create a business that values entrepreneurship, ambition and fun within the team
• To create a business that thrives on a fast pace of working, autonomy, and change
• To create a business that delivers excellence across all Lightful Solutions projects whilst ensuring client satisfaction and impact

Our story

At Lightful, we believe that those doing the greatest good deserve the best technology.

We’re passionate about making the best technology accessible to charities and nonprofits. Our products and solutions help organisations unleash the power of technology and make the good work they do even greater. Our products and services are designed to simplify the work and amplify the impact of charities and nonprofits. 

In 2015, Lightful was launched by Vinay Nair, Johnny Murnane and Carlos Miranda. Three friends who all had different exposure to the nonprofit sector, they all realised the same thing - nonprofits were not getting the technology they deserve.

Before evolving into Lightful (pre-2015), we were a YouTube certified multi-channel network (MCN) known as Thunderboom. Our original intention was to help charities and nonprofits of all shapes and sizes monetise their video content.

Things changed - as they do - and we eventually pivoted. We left our MCN ambitions behind, and we launched our now award-winning Lightful Social Platform. At that time, the company became known as Lightful.

From there we grew our consultancy services - now Lightful Solutions - and developed a comprehensive 12-month course to equip charities with the digital skills and capabilities they need to become more resilient - Lightful Learning's BRIDGE programme.

Lightful values

As a certified B Corp, we’re a values-led organisation, and our values are integral to the Lightful culture. Our Lightful values are:

• To act with audacity while remembering humility
• To understand the importance of both listening and leadership
• To practice generosity whilst showing accountability
• These all lay on the foundation of respect and integrity

Our business units
We offer three services to charities and nonprofits; Lightful Products, Lightful Learning and Lightful Solutions. Each business unit is different but highly interconnected, designed for the different needs of the social and environmental-focused organisations we’re proud to serve and work with.

Lightful Products
Lightful Products helps drive organisations forward with ready made software such as: 

• Lightful Fundraising Pages, fully customisable and branded to clients look and feel, to enable clients create engaging experiences that drive donations
• Lightful Social Platform, the #1 social media tool for charities, it helps charities schedule social media content, increase engagement and save time
• Lightful Components, a toolkit of adaptable components designed to build flexible, design-driven online communities

Lightful Learning

Lightful Learning helps our partners master real world skills through a combination of tools and support, building their confidence and resilience. It was designed to grow digital skills and increase effectiveness within the nonprofit sector.

Building resilience in digital growth and engagement (BRIDGE) is Lightful Learning's flagship programme for impact organisations looking to future-proof their operations at a time of great change. It combines a learning syllabus, delivered through a combination of live and recorded sessions and webinars, with the Lightful Social Platform. BRIDGE is supported by foundations and other funders, and offered to small-to-medium sized charities that they support.
 

Lightful Solutions
Lightful Solutions has been a Salesforce Partner since 2017 and has worked on almost 100 projects with over 50 clients. Our team has 27 members, including user researchers, UX designers, UI designers, developers, architects, administrators, business analysts and project managers. We have more than 60 Salesforce certifications across our team and more than 175 combined years of Salesforce consultancy experience specialising in: 

online communities, digital transformation, digital strategy, CRM support, digital fundraising, and Scoping and Solution Design (SSD).

Our design and development process is as follows: 

• Identify - Understanding the client’s ambitions, challenges and pain points to let us identify tailored approaches and opportunities
• Imagine - Our human-centred design process keeps user experience at the front and centre of how we deliver a client’s impact goals 
• Implement - We build and implement custom solutions using agile methodologies and close collaboration to ensure smooth delivery and transition

We have designed processes and large-scale implementations for major projects with significant cost and efficiency implications for organisations such as The Rhodes Trust, the European Society of Cardiology, the Esmée Fairbairn Foundation, the Bill and Melinda Gates Foundation, Atlantic Fellows, The Big Give, Frontline, Independent Age, Schmidt Fellows and Save the Children UK.
 

What does the role involve?

Key accountabilities

• Alongside our Co-Founders, MD of Lightful Products and MD of Lightful Learning, you will influence the long term direction, profitability and impact of the Lightful business
• Lead delivery to drive rapid and exponential growth of our Lightful Solutions business unit
• Create and execute the business strategy for Lightful Solutions 
• Orchestrate and deliver year on year revenue growth for your business unit, ensuring revenue targets are achieved monthly
• Ensure excellence is delivered across all Lightful Solutions projects whilst ensuring very high client satisfaction and impact
• Responsible for ensuring that every Lightful Solutions proposal is feasible and viable within the team through working with the Business Development team, meeting potential new clients during the RFP processes, signing off on all proposals
• Form an excellent working relationship with our two other Managing Directors - all three of our business units align and should be optimised to create and execute mutually beneficial business development opportunities
• Lead on initial project meetings to explain Lightful’s approach to digital transformation, emphatically understanding users' needs, and advising on how to achieve the best results for each and every client

Internal responsibilities

• Lead the delivery of Lightful Solutions strategic plan to meet revenue targets, produce work that delivers impact for happy clients, increase delivery robustness, and have standout quality through structure and clear standards
• Manage a growing team of 21 talented employees ranging from Salesforce Administrators, Technical and Solutions Architects, Developers, and Project Managers in addition to a non-permanent team of 6-10 contractors
• Motivate, advise and provide structure to Lightful Solutions team to meet objectives and manage own development goals within team
• Harness creativity and new ideas within the team and ensure structure for success

Experience

• At least 5 years of experience of running large internal teams (between 20-50 people)
• At least 5 years of experience of running successful client projects at Associate Partner equivalent level or above
• A history of managing successful consulting and technical projects from end-to-end, including CRM (particularly Salesforce) implementation projects
• Knowledge and expertise on winning and delivering 6 and 7 figure business contracts
• Experience working with, and passion for, nonprofit and/or public sector clients
• You will have a network of leaders across the nonprofit sector in the UK, EMEA and globally 
• Strong technical and development understanding and capabilities 
• Experience managing large, medium and small Salesforce digital transformation projects

• Experience meeting client deadlines and expectations within Agile development environments 

Personal qualities 

• You have a high level of emotional intelligence and an ability to demonstrate empathy with Lightful colleagues and clients
• You are a very strong communicator 
• You have exceptional verbal, written and presentation skills and embody Lightful’s foundational principles of respect and integrity 
• You are equally comfortable addressing people with various levels of technical knowledge
• You are a proven analytical thinker
• You have the ability to support your direct reports and other team members in building solutions and providing both technical and non-technical mentoring and guidance
• You are able  to work in a highly collaborative environment, taking the initiative where necessary
• You are open to new ideas and enjoy coaching and mentoring others to get the best out of them 

Additional requirement

• Eligible to work in the UK without the need of visa support/sponsorship
   

Benefits

You will be a part of our exciting culture that fosters personal growth and development. As we expand, you will be given the opportunity to thrive in a close-knit team environment.

• Highly competitive salary 
• Stock options
• Holiday entitlement is 27 days per annum, plus bank holidays, your birthday off and a day off for moving (once a year)
• Working from home buddy to integrate you into the team
• Simply Health (claim back money on everyday healthcare costs and access to face to face counselling)
• Access to a variety of wellbeing apps
• Regular events e.g. quiz, cook-along, social drinks, summer party, Christmas party
• Lunch & Learn sessions
• Training and development plans
• Volunteering opportunities
• Cycle to work scheme
• Paid parental leave and nursery benefit
• Lightful kids events

Inclusion of a diverse range of opinions and perspectives is core to Lightful’s open culture and ongoing success. Therefore we never discriminate on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

*No recruitment agency requests please* *We only work with direct applicants*

Social Enterprise Manager

Taurus Crafts, Lydney, Glos

We are looking for a values-driven entrepreneur with a successful track record in successful social enterprise to redevelop Camphill Village Trust’s Taurus Crafts visitor centre.

Passion for delivering positive social impact for people with learning disabilities, alongside a flair for retail and hospitality, and an ability to spot opportunities will be needed to deliver transformational change. In return, we will support you with the required level of investment and the freedom to develop the centre within an agreed outline plan.

Co-production is one of our core values and you’ll work alongside people with learning disabilities to develop pathways to work, through training and work experience.

Camphill Village Trust is a registered charity supporting over 600 people with learning and other disabilities through ten communities and services in England.  We’ve been going for over 65 years.  Supporting people to make fantastic artisan produce is in our DNA, and you’ll have the opportunity to showcase the Trust to people visiting and living in the Forest of Dean.

Successful applicants for this role will require an Enhanced DBS check. We are committed to safeguarding and promoting the welfare of vulnerable adults. We will undertake checks of successful candidates before starting work, which will include an Enhanced DBS check.

Are you an experienced, committed and passionate community development or project manager? Can you help us to create a step-change in the way unpaid carers are recognised in Bath and North East Somerset?

The right candidate will:

• Have experience of leading significant change for a local community or group of beneficiaries;
• Have experience of developing a wide range of stakeholder relationships to create improved pathways or partnership working;
• Be a strategic thinker and confident in developing plans which are informed by data and insights for yourself and a small team;
• Be an excellent communicator, proactive and undaunted by challenging targets;
• Have experience of shaping a communications plan and data analysis.

This is a part-time post with working days and times negotiable. Flexibility to work occasional evenings and weekends is required. The post can be home or office based. Travel throughout Bath and North East Somerset will be required.

“Working at One25 alongside an incredibly passionate and dedicated team of staff and volunteers inspires me. It really increases my motivation to support women to lead fulfilled lives and to help end violence against women and girls’’ (One25 manager)

Are you a strong and inspirational leader with proven experience in managing office services, resources and people across an organisation to provide a professional service? Do you have good organisational, planning and physical resourcing ability which you want to use to support One25 to offer quality services to support the staff and some of Bristol’s most marginalised women? Do you have the experience to support a team to offer quality support services including first point of contact, IT, admin and to support our events, along with an interest in supporting us to plan new services to meet an ambitious business plan? 

One25 is a highly respected, Bristol-wide charity for women moving from crisis and trauma towards independence in the community. Our team of committed staff take a person-centred approach to offer a range of services: van outreach, drop in and casework services support for women involved in street sex work. Our Pause programme supports women who have had children removed from their care and Peony supports women to take positive steps forward in their recovery from trauma. As One25’s Office Support Manager, you will join a dynamic and passionate staff team and a Senior Management Team (SMT) who have clear ambitions for One25 and the progress of the women. Do you have the skills, dedication and drive to join us as we change and grow?

You would need to:

• Be committed to providing high quality services to visitors, staff, the board and volunteers.
• Work alongside the SMT, thinking strategically to support internal services to staff which support them to do their work effectively and managing the physical space.
• Have experience of managing a team, offering a warm welcome and day-to-day admin support of staff, overseeing an effective IT system which meets their needs.
• Have experience of managing the physical resourcing of the organisation, ensuring the buildings we inhabit are good places to work for our growing projects and teams.
• Report to the board quarterly, presenting financial information clearly, outlining risks and anticipating fundraising needs and challenges.
• Think creatively, work well under pressure and analyse complex information.
• Share our values and our commitment to supporting some of Bristol’s most vulnerable women to make positive changes, through quality programme provision.
• Along with the Finance Manager, support the production of our impact statistics. through data analysis, working alongside the SMT to support funders’ reports.
• Learn quickly and support new ventures through scoping new projects.

This is an exciting opportunity to join an award-winning and changing charity in a senior role within One25. The post-holder will have management experience, experience of working in the sector and/or with a complex client group in a similar role and they will have wide ranging responsibilities for the performance and the development of One25. They will be strongly supported in their work. The post is managed by the CEO.

The Office Support Manager role is being restructured from the former role of Finance and Resources Manager, creating two roles, a Finance role and an Office Manager role. This is in line with One25’s growth over the last few years and supports capacity for ongoing growth. We hope there will be a handover with the current post holder to support induction.

It is an Occupational Requirement that applications for this post are open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Enhanced DBS disclosure will be required

We particularly encourage applications from Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented in our workforce. 

Benefits: Generous leave (33 days including bank holidays) plus up to 13 additional days’ time off in lieu; flexible working hours and great job satisfaction.

Hours: 37.5 hours a week over 5 days (including occasional evening and weekend commitments)

Salary: £34-36,000

Closing date: 9am, 20th May 2021

Interviews: 25th May 2021

Expected start: June/July 2021