Change manager volunteer roles in crawley, west sussex
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Group Coordinator for our Uckfield, Heathfield and Lewes group. As our local Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Uckfield, Heathfield and Lewes area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
About the role
The County Lead Volunteer is a key volunteer role within local Scouting with responsibility for providing outstanding leadership and support for the Districts within the County. The primary focus for the County Lead Volunteer is to ensure that Scouting is able to reach every young person in the County; open to all regardless of faith, colour or social background, because we believe Scouting has the ability to change lives. This is achieved by leading the team of District Lead Volunteers, and other County volunteers as well as working with the Growth & Communities Teams (employed staff) to provide enough places to meet the demand for Scouting, and by ensuring that every youth member has access to a high-quality balanced programme that is challenging, relevant and rewarding.
Key tasks
- Ensure that every Squirrel Drey, Beaver Scout Colony, Cub Scout Pack, Scout Troop, Explorer Scout Unit and Scout Network within the County is able to deliver a high-quality programme which is challenging, relevant and rewarding for every young person.
- Provide proactive line management, including coaching, mentoring and guidance to District Lead Volunteers as well as other adult volunteers in the County who directly report to you including setting objectives for their work, holding regular one-to-one meetings and reviews.
- Build and maintain a sense of County team by holding regular team meetings with the District Lead Volunteers, County Chair, County team Members and other appropriate volunteers within
your County team to collaborate and provide peer support. - Lead a safe, open and transparent culture around keeping young people and adults safe through our Yellow Card and key policies.
Ensure the timely recruitment and appointment of new District Lead Volunteers where required and ensuring that interim arrangements are put in place for any vacant posts. - Together with the District Lead Volunteers, agree the priorities for the County and produce a plan to deliver these to meet The Scout Association’s vision and strategic objectives.
- Ensure that problems within the County are resolved so that an effective volunteering culture is encouraged and District Lead Volunteers and Group Lead Volunteers feel supported to deal with challenging issues, including complaints in a timely manner.
- Ensure that the County has an adequate team of supported and appropriate adults working effectively together and with others to meet the Scouting needs of the area.
- Ensure that problems within the County are resolved so that excellent Scouting is provided to young people in the County.
- Act as an ex-officio trustee as a member of the County Trustee Board, and an ex-officio member of the Council of The Scout Association.
- Play an active part within the Regional Team by joining short MS Teams calls and in person meetings led by the Regional Lead Volunteer and twice yearly by Team England for all County Lead Volunteers to contribute to the development of Scouting within England as part of the Headquarters team.
We're Scouts and everyone is welcome here. Every week, we help almost half a million people aged 4-25 develop skills for life.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have professional expertise you could use to help a good cause? Are you passionate about animal welfare? Trustees manage the affairs of our local RSPCA Branch to promote and provide animal welfare within the branch area.
We are the Surrey East Branch of the RSPCA, and it's our vision to live in a world where all animals are respected and treated with compassion.
Main activities:
-
To be familiar with and support the aims and policies of the RSPCA.
-
To be familiar with our branch rules and follow them at all times.
-
To work with your fellow trustees and branch officers to jointly act in making decisions for the best interest of our branch and the RSPCA.
-
To ensure the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, work with national RSPCA staff to meet the standard as soon as practicable.
-
In conjunction with your fellow trustees and Branch support specialist (BSS), to write, adopt, monitor and review a branch development plan setting out the short and long-term aims of our branch.
-
To actively participate in branch committee meetings and attend the branch annual general meeting, and regional conference.
-
To be aware of the outcome of regional board meetings and support regional initiatives.
-
To attend the trustee training course.
-
To actively promote and advertise the society in an ongoing programme to recruit new branch trustees and volunteers.
-
To welcome new trustees and volunteers to the branch.
About the RSPCA
We’re proud to be the oldest welfare charity in existence
- We were the first to introduce a law to protect animals and we work hard to ensure that all animals can live a life free from pain and suffering.
-
Through our campaigns we raise standards of care and awareness of issues for the animals who have no voice. We push for laws to be changed, improving the welfare of animals on farms, in research labs, in the wild, in paddocks or in our homes.
-
Through investigations and prosecutions, we stand up to those who deliberately harm animals to send out a clear message - we will not tolerate animal abuse.
-
Our highly trained officers tackle neglect and cruelty at every level and are working hard to stamp out large-scale serious, organised and commercial animal cruelty.
-
We believe every animal has the right to be counted as an individual. Animals can rely on us to rescue them when they need us most. To rehabilitate them wherever possible, provide them with the very best veterinary care and to find them new homes, either through rehoming or release.
What are we looking for?
-
Most people aged 18 or over are eligible to become a trustee. You will need to become a member of the RSPCA. Good interpersonal skills are important. You do not need to be an expert, although commitment, common sense and the ability to be objective is vital.
-
Specific skills such as finance, fundraising, project management, business experience, and awareness of employment and/or charity legislation can be useful, but not essential.
-
Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post.
-
In addition to our standard declaration of willingness, trustees also need to complete a declaration from the Charity Commission and read their guidance for individuals on who can’t be a trustee or senior manager of a charity.
What can we offer you?
-
It’s a great way to meet like-minded people who share your enthusiasm for animal welfare.
-
You will have the opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
-
New RSPCA trustees are provided with a document “Trustees handbook” and asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities.
-
Ongoing support is also provided by regional and national RSPCA staff in addition to any additional training provided by the relevant branch.
-
Volunteer at the heart of the local community.
The client requests no contact from agencies or media sales.
InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners and with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of five student societies at English universities with around one hundred volunteers annually.
InterVol is looking for new trustees to join our board. Trustees are responsible for ensuring that InterVol follows our guiding principles and acts within the law. This includes the timely submissions to the Charity Commission, ensuring that volunteering is safe and appropriate, and developing and maintaining a long-term strategy for InterVol. InterVol is a small charity with no staff, so trustees also play an important role in maintaining institutional memory for student committees which change annually.
We are recruiting for general trustee roles and for a treasurer. For the treasurer role, we are looking for applicants with a specialism in financial management to oversee our bank account, monitor our online donation platform, make grants, donations and payments, and report on our finances annually to the Charity Commission. Trustees in non-finance roles will be allocated roles most relevant to their own experience e.g. specific university group support, specific placements, or thematic areas such as training or research.
As a trustee you are expected to take on roles including:
-
Attend termly meetings (three annually, online) and annual meetings, where possible.
-
Provide advice to the trustee board and our committees. This is either by email, or through the Trustees WhatsApp group.
-
Work on specific projects with other trustees and advisors, e.g. managing interns, setting up new placement partnerships, and conducting/reviewing risk assessments.
-
Identify potential partnerships in both the United Kingdom and overseas to forward the goals of the charity and strengthen our existing university projects.
-
Attend training and network events to represent InterVol, make new connections and bring new ideas into the charity.
-
Commit to 2-3 years of supporting the charity before handing over or renewing your term.
-
Be based in the United Kingdom to allow travel to meetings.
Person Specification:
-
Significant experience of volunteering in either the UK or overseas
-
Passionate about ethical volunteering practises
-
Strong teamwork and collaboration skills
-
Flexible and able to provide support on an ad hoc basis
-
Understanding of international development issues (desirable)
-
Accounting and finance experience (treasurer role)
Lead a dynamic, mission-driven charity at a pivotal time in its development. As Chair of Trustees, you’ll play a central role in shaping the future of the Surrey Hills Society – championing one of England’s most treasured National Landscapes.
This is a unique opportunity to lead a passionate and growing charity dedicated to conserving, enhancing and celebrating the Surrey Hills National Landscape. You’ll work closely with trustees, our small team and volunteers to provide strategic direction, strengthen governance, and grow the Society’s reach and impact. Ideal candidates will bring senior leadership experience, strong communication skills, and a collaborative approach to chairing a diverse and committed Board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation committed to advancing diversity, equity, inclusion (D&I), and social justice. Through our People First philosophy, we foster workplaces where every voice is heard and valued. Join our remote team to amplify our mission through strategic, inclusive communication that drives engagement, equity, and belonging.
Role Overview
As the Specialist: Talent Communications, you will shape QuilomboUK’s narrative by designing and delivering impactful internal communications and HR marketing strategies. You’ll craft compelling messaging for talent initiatives (e.g., D&I, wellbeing, performance) and lead the creation of employee newsletters, alumni engagement, and employer branding campaigns. This role is ideal for a creative storyteller passionate about using communication as a tool for social justice and organisational change.
Key Responsibilities:
Internal Communication Strategy
- Develop and execute a comprehensive internal communication strategy that aligns with HR and business objectives, ensuring clarity, consistency, and cultural relevance.
- Partner with HR, leadership, and cross-functional teams to communicate talent priorities (e.g., DE&I goals, wellbeing programs, performance frameworks).
- Use data-driven insights to refine communication channels for maximum engagement in a remote environment.
Content Creation & Distribution
- Design and distribute monthly newsletters for professionals and alumni ambassadors, highlighting key updates, success stories, and social justice initiatives.
- Create visually engaging content (e.g., infographics, videos, podcasts) to promote talent programs, ensuring accessibility for diverse audiences.
- Maintain an editorial calendar to prioritise timely, mission-aligned messaging.
Talent Initiative Messaging
- Craft clear, inclusive messaging for HR campaigns (e.g., anti-racism training, mental health resources, recognition programs) to drive awareness and participation.
- Embed social justice principles into all communications, ensuring language reflects QuilomboUK’s values and amplifies marginalised voices.
- Develop toolkits for managers to cascade key messages effectively across teams.
HR Marketing & Employer Branding
- Collaborate with the Talent Acquisition team to design an HR marketing strategy that enhances QuilomboUK’s employer brand and attracts diverse talent.
- Produce content for careers pages, social media, and recruitment campaigns that highlight our culture, D&I commitments, and employee stories.
- Analyse retention and engagement metrics to refine messaging that supports talent retention.
D&I Integration
- Ensure all communications reflect QuilomboUK’s DE&I goals, using inclusive language and imagery.
- Partner with ERGs (Employee Resource Groups) to co-create content celebrating diverse identities and perspectives.
- Lead initiatives to educate employees on equity topics through targeted campaigns (e.g., cultural awareness months, disability inclusion).
Qualifications
- Experience: 3+ years in internal communications, HR marketing, or content creation, preferably in DE&I-focused or mission-driven organisations.
- Skills:
- Exceptional copywriting and storytelling abilities for diverse formats (newsletters, scripts, social media).
- Proficiency in design tools (e.g., Canva, Adobe Creative Suite) and communication platforms (e.g., Google Chat).
- Strong stakeholder management skills, with the ability to influence leaders and collaborate across teams.
- Knowledge:
- Understanding of DE&I communication best practices and trauma-informed messaging.
- Familiarity with employer branding strategies and talent lifecycle touchpoints.
- Alignment: Passionate about QuilomboUK’s mission and the role of communication in driving equity.
Personal Attributes
- A creative visionary who balances innovation with cultural sensitivity.
- Empathetic listener who translates complex ideas into relatable, actionable content.
- Detail-oriented organiser who thrives in a fast-paced, remote environment.
- Advocate for inclusive language and accessible communication design.
Why Join QuilomboUK?
- Impact: Shape narratives that advance social justice and employee belonging.
- Creativity: Experiment with multimedia storytelling in a values-driven environment.
- Culture: Join a collaborative team where authenticity and courage are celebrated.
- Flexibility: Remote work with autonomy and opportunities for growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Amplify voices. Ignite change. #CommunicateForJustice #PeopleFirst #InclusiveStorytelling
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Join us in leading positive change!
Quilombo UK is looking for an experienced Research Assistant, who would love to join a growing organisation.
The Research Assistant role offers a great opportunity for the right person who is looking to:
-
Gain experience in the Third Sector.
-
Develop their skills and management experience; or just simply 'give something back to their community'.
The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.
Main Responsibilities
-
Since its creation, Quilombo UK has collected a great amount of information, evidence and items through projects, fundraisers, events etc.
-
We are looking for a team member to find published materials related to Quilombo UK key objectives and interests, especially cultural and racial diversity, and stereotypes in UK communities. The materials include all types of evidence, articles, journals, newspaper columns, local and global news stories.
-
The researcher will help to collect information that can be used as an evidence base to help inform future activities, and also in exhibitions, workshops, and community events.
-
We are looking for a self-starter who can source, collect, and share relevant materials independently. You will also be working closely with our Professional Development Programme participants in relevant areas such as Marketing and PR.
-
Provide written reports as and when required. To undertake additional duties as required for the role.
General tasks
-
Contribute to staff meetings and other internal meetings with views and suggestions etc.
Essential:
-
You will need to have good written skills and be able to explain concepts and projects concisely and accurately.
-
You will be self-starting and willing to research the various projects that we have carried out and catalogue all the evidence collected.
-
You will need to have good communication and team-working skills as you will be working closely with Marketing & PR and other members.
-
Committed to working with the community with a passion for helping others less fortunate.
-
Be computer literate - a good understanding of Microsoft Word is essential and Excel skills are beneficial although support from other members will be provided if necessary.
-
To show professionalism at all levels and in all environments
-
Be a strong team player.
Desirable
-
Committed to working with the community with a passion for helping others less fortunate.
-
Proficiency in Microsoft and Excel
-
Can work without much supervision.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help Shape the Future of Wellbeing Through Acts of Kindness: Research Volunteer Opportunity
Do Me A Favour Buddy is seeking volunteers for an exciting research study exploring how personalised acts of kindness impact wellbeing, happiness, and sense of purpose.
About the Study
We're conducting an 8-week research project to understand how targeted acts of kindness affect both givers and receivers. Our research aims to gather evidence on how personalised kindness activities might improve mental wellbeing, reduce feelings of loneliness, and enhance life satisfaction.
What's Involved
- Complete an initial onboarding survey about your personality traits, preferences, and wellbeing
- Participate in our 8-week programme
- Receive personalised suggestions for simple acts of kindness
- Track your experiences and feelings
- Complete brief weekly check-ins
- Share your feedback through a final survey
- Participate in follow-up assessments at 3, 6, and 12 months to help us understand long-term effects
Time Commitment
- 8 weeks for the main study period
- Approximately 10-15 minutes per day during active participation
- Weekly check-ins (about 5-10 minutes each)
- Brief follow-up surveys at 3, 6, and 12 months post-study (about 15 minutes each)
Who Can Apply
We're looking for participants who are:
- Age 18 or older
- Willing to commit to the full 8-week programme
- Able to participate in follow-up assessments over the course of a year
- Interested in exploring how kindness might impact wellbeing
- Comfortable using a mobile app for daily interactions
- Open to providing honest feedback about their experiences
Benefits of Participating
- Be part of groundbreaking research on wellbeing
- Gain personal insights about your happiness and mental wellbeing patterns
- Potentially experience positive changes in your own life satisfaction
- Help develop an evidence-based approach that could benefit thousands
- Receive a comprehensive report of the study findings
About Do Me A Favour Buddy
Founded after a transformative experience with the power of targeted kindness, we're developing data-driven approaches to improve wellbeing through simple, personalised acts. Our work has already engaged 15,000 followers and validation from King's College London.
Update June:
We owe you a sincere apology for the delay in getting back to those that had applied previously. We've encountered some unexpected technical challenges with our development team that have set us back further than anticipated. We know how frustrating it must be to have applied and then heard nothing - that's not the experience we want for someone as enthusiastic as you clearly are about contributing to this work.
The good news is that we absolutely still need volunteers like you, and we're working hard to resolve these issues and expect to be back on track soon.
The client requests no contact from agencies or media sales.
We are seeking a passionate and committed Trustee to join our Board and help guide our strategic growth. This is an exciting opportunity to contribute to an organisation that places local people at the heart of creating positive change. We are particularly interested in recruiting candidates that have skills in finance and legal compliance.
As a Trustee, you will:
Strategic Leadership
o Help shape our strategic direction and ensure we fulfil our charitable objectives
o Monitor progress against our "Empowering Futures" 2024-2026 strategy
o Contribute to developing future strategic plans
Governance
o Ensure the charity operates within its governing document and legal framework
o Safeguard the charity's reputation, values, and integrity
o Approve policies, annual budgets, and financial statements
o Ensure proper financial controls and risk management systems are in place
• Financial Oversight
o Review financial performance and ensure financial stability
o Ensure charitable funds and assets are used appropriately
o Support the development of diversified income streams
• Advocacy
o Act as an ambassador for The Mason Foundation
o Use your networks to support our mission and expand our reach
o Promote our work and impact to potential partners and supporters
Safeguarding
o Ensure appropriate safeguarding measures are in place to protect vulnerable individuals
o Foster a culture where safeguarding is everyone's responsibility
What You'll Bring
• Strategic vision and good judgment
• Commitment to our mission of reducing inequalities
• Willingness to devote time and effort
• Ability to work effectively as part of a team
• Understanding of charity governance (desirable)
What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey
What We Offer
• The opportunity to make a real difference to vulnerable communities
• A supportive and collaborative board environment
• Induction, training, and ongoing development
• The chance to be part of our exciting growth journey
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Surrey Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the Surrey Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy.
Roots Academy’s Vision.
A generation of young Muslims who embody and promote a God-centred way of life.
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries. Our Mission is to deliver a structured and transformative education in the Essentials of Islam in a way that lowers barriers to access, develops a deep certainty, and inspires action.
Why Does Roots Academy Exist?
Crisis of Faith: 1 in 4 young Muslims are leaving the religion due to various factors, primarily the pervasive anti-religious content and temptations they encounter online and offline.
Roots Academy exists to bridge this gap by providing a structured and transformative Islamic education that speaks directly to the needs and challenges of young Muslims today, delivered in an engaging and accessible form that removes barriers to access and provokes thought and action.
Role Summary.
We are seeking a dedicated Technical Support Specialist to serve as the first point of contact for our application users, including students, instructors, and administrators. This role involves resolving technical issues, supporting user onboarding, and developing helpful resources and documentation. You will collaborate with our digital and product teams to ensure a seamless and stable user experience.
Key tasks
-
Serve as the primary point of contact for application users, addressing technical issues and inquiries across various channels including email, chat, and support ticketing systems.
-
Diagnose and resolve user interface (UI) issues specifically related to the student application.
-
Develop and maintain comprehensive documentation of frequently asked questions and common technical issues to enhance self-service options and improve overall support efficiency.
-
Effectively escalate complex or unresolved technical problems to the digital team.
-
Provide support for new users onboarding onto instructor and administrator portals, including user training sessions and the creation of helpful support materials like how-to guides and instructional videos.
-
Collaborate closely with the product development team to thoroughly test new features and updates prior to their public release, ensuring stability and user-friendliness.
What we’re looking for
-
Demonstrated commitment to Roots Academy’s mission and eagerness to contribute.
-
Proven experience in a technical support, help desk, or similar client-facing role, preferably within a software or education technology environment.
-
Strong problem-solving abilities with a methodical approach to diagnosing and resolving technical issues, particularly related to user interfaces.
-
Excellent written and verbal communication skills, with the ability to explain technical concepts clearly and empathetically to non-technical users.
-
Familiarity with support ticketing systems and knowledge base management.
-
Ability to work collaboratively with cross-functional teams.
-
A proactive attitude towards identifying areas for improvement in support processes and user experience.
-
Experience in creating user-friendly documentation, training materials, or video tutorials is desirable.
What we have to offer
-
Be part of a team of 100+ dedicated volunteers across the UK, Ireland, Canada, US, UAE and Australia.
-
Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
-
Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
-
Professional development and practical experience in design and digital marketing.
-
Receive in-house tarbiyah (personal & spiritual development) sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ready to Create a Brighter London?
Ignite Hope, Connection, and Joy with SUNSHINE!
Imagine a London where loneliness fades, replaced by vibrant connections and powerful community spirit. That's the future we're building at SUNSHINE, a brand-new, 100% volunteer-run charity launching with a heartfelt mission to combat loneliness and transform countless lives.
We're in the exhilarating start-up phase, laying the groundwork to officially launch. This isn't just an opportunity; it's an invitation to be a founding force, to shape our vision, and to make a monumental impact from day one. Your passion, skills, and energy aren't just welcome—they're essential to lighting up London!
Calling All Advice and Guidance (IAG) Service Visionaries!
We're seeking a dedicated Advice and Guidance (IAG) Service Development Volunteer to join our pioneering team and help us build something truly extraordinary. If you're ready to roll up your sleeves and contribute your unique talents, this is your chance to leave an indelible mark on London's heart.
This vital role is about strategically planning for a future cornerstone of SUNSHINE's support: a professional advice and guidance (IAG) service. You'll be instrumental in creating a detailed plan of action and leading on the strategic setup of this new service. While our initial focus is on broader community programmes, your expertise will ensure we lay the groundwork now to offer vital information and support to those who need it most.
Here's where your brilliance can make a difference:
-
Strategic Planning: Develop a comprehensive plan for a future advice and guidance service, outlining scope, ethical considerations, and best practices.
-
Service Blueprint: Design the operational framework for the service, including potential models of delivery (e.g., helpline, online resources, in-person clinics) and volunteer recruitment strategies.
-
Information Curation: Identify key areas of advice (e.g., benefits, housing, local support services) and research how best to provide clear, accessible, and accurate information.
-
Pathway Development: Map out pathways for individuals to access support, ensuring accessibility and seamless referrals where necessary.
-
Future Impact: Lay the groundwork for a service that will empower countless Londoners with the knowledge and support they need to navigate challenges and find connection.
Why SUNSHINE?
This is more than volunteering; it's a chance to be part of a vibrant movement from the very beginning.
You'll:
-
Shape a Legacy: Be a foundational member of a charity set to profoundly impact London.
-
Connect & Grow: Work alongside passionate individuals, expand your network, and develop new skills.
-
See Your Impact: Directly contribute to creating a more connected, joyful city.
-
Experience the Excitement: Thrive in a dynamic, start-up environment where your ideas matter.
Ready to Ignite Change?
If you're eager to transform lives and build a brighter, more connected London, we want to hear from you!
Your help during this initial phase is absolutely critical to bringing SUNSHINE to glorious life.
Join our passionate team and help us build a brighter, more connected world for all.
We're SUNSHINE:
Combating Loneliness and Social Isolation across London and Beyond!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ignite London's Future: Become Our Communications & Social Media Volunteer at Urban Youth!
In a city grappling with the cost of living crisis, rising crime rates, and pervasive worry, the need for beacons of hope is more urgent than ever. Urban Youth is a bold new movement, a startup youth work charity committed to illuminating London with joy, connection, and boundless possibility for young people. We're not just creating programmes; we're building a vibrant community where young Londoners don't just survive—they shine.
Why Urban Youth Needs YOU!
We've laid the foundation, and the energy is palpable. Now, we're searching for a dynamic and creative volunteer for the role of Communications & Social Media Volunteer to amplify our voice and share our story. This isn't just about posting online; it's about being the storyteller who helps us:
-
Get recognised: Build our brand and make Urban Youth a household name for positive youth work in London.
-
Recruit young people: Spark interest and excitement among young Londoners, encouraging them to join our inspiring programmes.
-
Engage the community: Attract passionate volunteers, generous donors, and enthusiastic partners who want to join our mission.
-
Showcase our impact: Highlight the incredible transformations happening within our community, celebrating every young person's journey.
Who We're Looking For:
We're seeking a passionate individual with a knack for digital storytelling and a desire to make a tangible difference.
You might be:
-
A social media enthusiast with experience managing platforms like Instagram, TikTok, X (Twitter), or Facebook.
-
A creative writer who can craft compelling messages that resonate with different audiences.
-
Someone with an eye for engaging visuals (photos, videos, graphics).
-
A pro-active individual who can spot trends and opportunities to boost our online presence.
-
Someone who understands the power of communication to build communities and drive action.
The Impact You'll Make:
As our Communications & Social Media Volunteer, you'll be the crucial link between Urban Youth and the wider world. Your creativity and dedication will help us reach new young people, inspire more volunteers, attract vital donations, and ultimately allow us to expand our life-changing work. This is your chance to use your digital skills to build a brighter London, one post, one story, one connection at a time.
Are you ready to share our message and ignite London's future with Urban Youth?
Join us in celebrating the journey and shaping the destiny of London's young people.
Express your interest today and help us write the next chapter of Urban Youth!
URBAN YOUTH
Building Futures | Forging Connections | Creating Memories
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Uckfield, Heathfield and Lewes Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.