Charity Shop Assistant Manager Volunteer Volunteer Roles

Shop Assistant Volunteer needed! - Hailsham

Would you like to be a part of your local community? Are you looking for a volunteering opportunity and making a difference? Do you enjoy the retail environment and have some unique skills you would like to put to good use? If any of these resonated with you, then you are in the right place!

The role

We are looking for Shop Assistant volunteers to support our shop teams in our Furniture Now! store. The best thing about this is that you can make this role entirely your own: from serving customers at the till, to taking care of bookings, mending items that need a bit of love or bringing your incredible knowledge and passion to our Book section, there is always something to do on the shopfloor!

You will join a wonderful team made of a Shop Manager, Assistant Manager, van driver and van assistants as well as some volunteers. Free hot beverage and biscuits always available on site as well as bi-annual shop team events!

Shift patterns

We are looking for support on Mondays as a priority but would be grateful to receive help anytime. The shift pattern is either a half day (morning shift: 8.30am – 12pm or afternoon shit: 12pm – 4.30pm) or a full day (8.30am – 4.30pm).

Benefits

- Travel expenses fully covered after 2 hours of volunteering!

- Volunteer discounts available on all our second-hand stock!

- Taster shifts available to see if this is the right fit for you

- Grow your CV with a new experience and a new reference!

- Meet like-minded people and be a part of your local community

About the Charity

Furniture Now! is an East Sussex chain of charity furniture stores, part of the Now! charity group Ltd. We aim to end local poverty and fight for the environment. We act at different levels by making furniture accessible to those most in need through our special two tier discount, working in partnership with social funds to furnish refugees’ homes and issue grants to environmentally and socially focused local actions.

We recently started providing free sanitary products in all 3 of our stores in a bid to end Period Poverty. This is an exciting time to join our charity as we are also about to open a Community Shed in our Hailsham store to provide the local community with a third space, where people can meet, hang out and upcycle furniture.

Our values

· People Matter: We value people, their ideas and are committed to listening and acting on them.

· Leading social change: We are driven to improve the quality of life and social mobility for people in our communities.

· Sustainability committed: We care about the environment and consciously take action, actively finding ways to shape local green habits through recycling, reuse and repair.

Location:

Furniture Now! Hailsham

9 High Street

Hailsham

East Sussex

What is the purpose of this role?

The Sutton in Ashfield Shop is part of the commercial / Income generation team. 

This role is to support the work of the staff to maximise the income generated from the donations which provides the Charity with vital funds to run our services.  The role involves volunteering both in the back shop behind the scenes and in the shop itself.

What impact does this role have?

This role helps the shop to run efficiently and effectively, and to sell products for Age UK Nottingham and Nottinghamshire, which in turn, generates funds to allow Age UK Notts to continue to run effective services for older people.

What activities might you be involved in?

Front of shop

• Engaging with our customers, in a friendly and welcoming way
• Ensuring customers experience excellent customer service
• Maintaining the look of the shop displays so that customers have a positive shopping experience
• Restocking shelves and rails as and when needed
• Maintaining a tidy clean and safe shopping / working environment
• Following appropriate till training, taking and processing payments from customers (including card payments).
• Signposting clients to our Connect Service
• Promoting Advantage Mobility products and services

• Accepting donations from supporters that visit the shop and encouraging those who are tax payers to sign up to Gift Aid in order to generate a further 25p in every £1 for the Charity.

Back Shop

• Accepting donations and ensuring that donations that have been Gift Aided are separated and clearly labelled with the correct Gift Aid number
• Sorting through donations to identify:

• items that can be sold in the shop,
• items that can be ragged or sold as scrap and
• items of higher value that need to be sold on elsewhere

• Labelling all saleable items with price tags and if appropriate Gift Aid numbers
• Steaming items of clothing and placing on appropriate hanger in preparation for sale
• Maintaining a clean, tidy and safe working environment.
• Use of the internet to share shop stock on Social Media.
• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct

What are we looking for?

• A genuine interest in the wellbeing of older people
• An enjoyment of chatting with customers and offering good customer service
• An ability to get on well with others and to volunteer as part of a team  
• A calm, sensitive, personable and positive approach
• A willingness to learn how to use the shop tills and to process card payments
• Ability to use and have access to the internet to share stock on social media.

When would you be needed to volunteer?

A minimum of either one morning or one afternoon.  The shop is open Wednesday to Saturday from 10am until 4pm.

What training will you be given?

You will be given all the training you need to enable you to carry out your role which will include a thorough departmental induction at the shop.

What can you gain from this opportunity?

• The chance to make a difference to older people’s lives
• The opportunity to learn new skills
• The opportunity to meet new people and make new friends
• Experience to add to your CV
• A comprehensive training programme
• Ongoing support, ensuring your volunteering experience is a fulfilling and positive one
• Reimbursement of out of pocket expenses as defined in the Age UK Notts Volunteer Handbook

Additional Information

Please note a Basic DBS (Disclosure and Barring check) is required for this role which will be undertaken by the Charity at no cost to the volunteer, after being offered the role.

***Please note that we don’t offer sponsorship or accept overseas applicants***

Our volunteers are the heart of the day to day running of our shops. The shops provide much needed income to provide nursing care for our patients. 

 Tasks

To welcome , assist and serve our customers providing a good standard of customer service. To ensure Gift Aid is explained and promoted to all our donors, thanking them for their contribution. To promote public understanding of Keech's work and the importance of raising funds, including promoting Hospice events and activities. Helping sort, steam, hang and display our donated stock and rotate stock following manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.

skills

Be honest, trustworthy and respectful.

Have a positive attitude.

Have good communication and numeracy skills.

Be reliable, commited and flexible.

Work well as part of a team as well as under your own initiative.

availability

Time , commitment and availibility can be agreed upon with the shop manager. where possible to be able to work 4 hours a week i.e. 9am - 1pm / 1pm - 5pm

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• Reliable and friendly
• Respectful of others and their diversity
• Passionate about customer service
• Interested in learning about and supporting the work of Sense

Volunteering in one of our Sense Shops will involve a variety of tasks that you can get involved with. These include:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health, safety and social distancing measures to ensure the safety of everyone

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Our amazing team of volunteers help us run over 100 shops across England and Wales.

Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

We’re looking for volunteers who are:

• A leader, able to motivate others and get them involved to achieve great results.
• A team player who is good with people and enjoys interacting with the public.
• Passionate about providing great customer service; friendly and helpful. 
• Enthusiastic and motivated with a positive attitude.
• Flexible, proactive, reliable and trustworthy.
• Confident with cash handling and have an eye for detail.
• Aware of health and safety issues and happy to follow policies and procedures.
• Respectful of others and their diversity.
• Interested making a difference to people who have complex disabilities and are deafblind. 

Our Key Volunteers are shop volunteers who have additional responsibilities. This is a varied and responsible role where you’ll be provided with training that will equip you to support the Shop Manager and Assistant with the day to day running of the shop, including: 

• Provide a warm, friendly welcome to customers.
• Provide great customer service and a fantastic shopping experience, support other volunteers to do the same.
• Receiving donated goods from members of the public. 
• Processing sales and serving on the till.
• Open and close the shop when necessary to support the Shop Manager.
• Cash up the till at the end of the day.
• Support with sorting donations and price stock, keeping the shop stocked up, clean and tidy.
• Promoting Gift Aid and other Sense fundraising initiatives.
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community.
• Supporting with the recruitment and training of new volunteers. 
• Following health and safety measures to ensure the safety of everyone.

We believe that volunteers enable us to bring people together and provide opportunities for people with complex disabilities to communicate and experience the world. This is why it is important to us that our volunteers feel supported and rewarded. Here is what we can offer you as a volunteer:

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind.

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Shop Assistant Volunteer needed! - Eastbourne

Would you like to be a part of your local community? Are you looking for a volunteering opportunity and making a difference? Do you enjoy the retail environment and have some unique skills you would like to put to good use? If any of these resonated with you, then you are in the right place!

The role

We are looking for Shop Assistant volunteers to support our shop teams in our Furniture Now! store. The best thing about this is that you can make this role entirely your own: from serving customers at the till, to taking care of bookings, mending items that need a bit of love or bringing your incredible knowledge and passion to our Book section, there is always something to do on the shopfloor!

You will join a wonderful team made of a Shop Manager, Assistant Manager, van driver and van assistants as well as some volunteers. Free hot beverage and biscuits always available on site as well as bi-annual shop team events!

Shift patterns

We are looking for support on Mondays as a priority but would be grateful to receive help anytime. The shift pattern is either a half day (morning shift: 8.30am – 12pm or afternoon shit: 12pm – 4.30pm) or a full day (8.30am – 4.30pm).

Benefits

- Travel expenses fully covered after 2 hours of volunteering!

- Free parking available on site

- Volunteer discounts available on all our second-hand stock!

- Taster shifts available to see if this is the right fit for you

- Grow your CV with a new experience and a new reference!

- Meet like-minded people and be a part of your local community

About the Charity

Furniture Now! is an East Sussex chain of charity furniture stores, part of the Now! charity group Ltd. We aim to end local poverty and fight for the environment. We act at different levels by making furniture accessible to those most in need through our special two tier discount, working in partnership with social funds to furnish refugees’ homes and issue grants to environmentally and socially focused local actions.

We recently started providing free sanitary products in all 3 of our stores in a bid to end Period Poverty. This is an exciting time to join our charity as we are also about to open a Community Shed in our Hailsham store to provide the local community with a third space, where people can meet, hang out and upcycle furniture.

Our values

· People Matter: We value people, their ideas and are committed to listening and acting on them.

· Leading social change: We are driven to improve the quality of life and social mobility for people in our communities.

· Sustainability committed: We care about the environment and consciously take action, actively finding ways to shape local green habits through recycling, reuse and repair.

Location:

Furniture Now! Eastbourne

3A Courtlands Road

Eastbourne

East Sussex

This role helps the shop to run efficiently and effectively, and to sell products for Age UK Notts, which in turn, generates funds to allow Age UK Nottingham and Nottinghamshire to continue to run effective services.

What activities might you be involved in?

Front of shop

• Engaging with our customers, in a friendly and welcoming way.

• Ensuring customers experience excellent customer service

• Maintaining the look of the shop displays so that customers have a positive shopping experience.

• Restocking shelves and rails as and when needed

• Maintaining a tidy clean and safe shopping / working environment

• Taking and processing payments from customers (including card payments following appropriate training)

• Accepting donations from supporters that visit the shop and encouraging those who are tax payers to sign up to Gift Aid in order to generate a further 25p in every £1 for the Charity.

Back Shop

• Accepting donations and ensuring that donations that have been Gift Aided are separated and clearly labelled with the correct Gift Aid number

• Sorting through donations to identify:

➢ items that can be sold in the shop,

➢ items that can be ragged or sold as scrap and

➢ items of higher value that need to be sold on elsewhere

• Labelling all saleable items with price tags and if appropriate Gift Aid numbers

• Steaming items of clothing and placing on appropriate hanger in preparation for sale

• Maintaining a clean, tidy and safe working environment.

• Use of the internet to share shop stock on Social Media.

• Volunteering in line with the Charity’s policies and procedures and adhering to the Volunteer Code of Conduct.

This is for anybody who is interested in working in a charity retail environment.

Our shop is open Tuesday – Saturday from 10am until 4pm and we are looking for volunteers who can commit to at least one morning or afternoon per week

As part of the recruitment process, there will also be an interview, references and a basic DBS check.

***Please note that we don’t offer sponsorship or accept overseas applicants***

Saturday Shop Assistant Volunteer needed! - Eastbourne

Would you like to be a part of your local community? Are you looking for a volunteering opportunity and making a difference? Do you enjoy the retail environment and have some unique skills you would like to put to good use? If any of these resonated with you, then you are in the right place!

The role

We are looking for Saturday Shop Assistant volunteers to support our Eastbourne shop team. The best thing about this is that you can make this role entirely your own: from serving customers at the till, to taking care of bookings, mending items that need a bit of love or bringing your incredible knowledge and passion to our Book section, there is always something to do on the shopfloor!

You will join a wonderful team made of a Shop Manager, Assistant Manager, van driver and van assistants as well as some volunteers. Free hot beverage and biscuits always available on site as well as bi-annual shop team events!

Shift patterns

We are looking for support on Mondays as a priority but would be grateful to receive help anytime. The shift pattern is either a half day (morning shift: 8.30am – 12pm or afternoon shit: 12pm – 4.30pm) or a full day (8.30am – 4.30pm).

Benefits

- Travel expenses fully covered after 2 hours of volunteering!

- Free parking available on site

- Volunteer discounts available on all our second-hand stock!

- Taster shifts available to see if this is the right fit for you

- Grow your CV with a new experience and a new reference!

- Meet like-minded people and be a part of your local community

About the Charity

Furniture Now! is an East Sussex chain of charity furniture stores, part of the Now! charity group Ltd. We aim to end local poverty and fight for the environment. We act at different levels by making furniture accessible to those most in need through our special two tier discount, working in partnership with social funds to furnish refugees’ homes and issue grants to environmentally and socially focused local actions.

We recently started providing free sanitary products in all 3 of our stores in a bid to end Period Poverty. This is an exciting time to join our charity as we are also about to open a Community Shed in our Hailsham store to provide the local community with a third space, where people can meet, hang out and upcycle furniture.

Our values

·People Matter: We value people, their ideas and are committed to listening and acting on them.

·Leading social change: We are driven to improve the quality of life and social mobility for people in our communities.

·Sustainability committed: We care about the environment and consciously take action, actively finding ways to shape local green habits through recycling, reuse and repair.

Location:

Furniture Now! Eastbourne

3A Courtlands Road

Eastbourne

East Sussex

Job description

We are looking for Volunteer Charity Retail Assistants to assist in the running of WFRC’s retail shop to maximise sales of new and used goods that help us to generate vital funds to support the vital services that we provide for women and families. You will be providing invaluable help in the operation of our charity shop.

Principal Responsibilities:

To serve customers and record purchases on the cash register

To work with staff and other volunteers to sort, steam, hang, ticket and size donated clothing for sale in the shop.

To help keep the shop clean.

To assist with shop displays.

Provide information leaflets and signpost any enquiries for WFRC services

Comply with WFRC relevant Policies and Procedures

Wear personal identity badge whilst volunteering

Represent the professional standards of the charity

Key Skills & Abilities

An interest in the shop, and an enthusiasm for raising money through its work.

The ability to work as part of a team.

A flexible approach

Able to provide a friendly, high-quality service to customers

Basic numeracy

An understanding of the need for confidentiality

Good timekeeping

Reliability and trustworthiness

A willingness to undertake the training required for the role.

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience
• Develop new skills and boost your CV
• Meet new people
• Support your local community
• Donate your current skills and knowledge
• Have fun
• Be part of a friendly team

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference.

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks.

Could you volunteer in your local PDSA charity shop and help us raise vital funds to treat pets in need?

PDSA is a charity with 48 pet hospitals that supports pets and people in need. All of our charity shops need an amazing team of volunteers to make them a success and we need you now more than ever.

By becoming a charity shop volunteer with PDSA you will:

• Gain retail experience

• Develop new skills and boost your CV 

• Meet new people 

• Support your local community 

• Donate your current skills and knowledge 

• Have fun

• Be part of a friendly team 

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference.

On the shop floor you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching displays to entice customers in. 

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing

We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.  

We’re looking for people who are 18 years of age or over that enjoy working as part of a team and making a difference. 

Get in touch today to talk to us about volunteering in one of our shops or to apply for this role please visit Volunteering with PDSA - PDSA 

PDSA positively encourages volunteer applications regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.  

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.    

To support this commitment, our recruitment & selection processes are robust and rigorous and all appointments will be subject to satisfactory references and appropriate background checks. 

We are a lively, diverse and outgoing team who are passionate about raising money for our Animal centre and promoting our branch and it's work caring for animals that may have suffered cruelty and neglect. We also support our branch by helping out at various fundraising and promotional events throughout the year.

As a volunteer Charity Shop Assistant, you would join a small team working with the shop manager and 1-2 other volunteers to help make it a success and raise vital funds for animal welfare.

About Our Charity Shop

The shop plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes, books, bric-a-brac and collectables, and a selection of new items. We have positions available on the shop floor and in our stock room or you could volunteer to do a mixture of both.

Volunteer Charity Shop Assistant responsibilities

• Helping customers in the shop find what they need.
• Accepting donations of items and money from the public.
• Processing sales through the till and card machine, including Gift Aid.
• Sorting through donated items to determine what we can sell.
• Preparing donated items for sale by steaming and hanging and items.
• Merchandising stock on the shop floor.
• Creating attractive shop window displays.

What we are looking for in a volunteer Charity Shop Assistant

• Friendly volunteers who are confident talking to people.
• Retail experience would be ideal but is not necessary as full training will be given.
• We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on Tuesday, Wednesday and Thursday mornings and Wednesday and Saturday afternoons for 2 - 3 hours.
• Good communication and numeracy skills.
• You will need to be aged 16 or over.

What we can offer you as a volunteer Charity Shop Assistant

• A way to meet new people and make new friends in your local area.
• A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
• An excellent induction and training programme relevant to your role.
• The opportunity to make a huge difference to the welfare of animals.
• Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.

Our shops are a large source of income for The Fertility Foundation and the heart of our shops is the volunteers that give up their time to help run the shops. The Fertility Foundation uses the income to provide grants for couples and individuals in the UK to help them start a family.

We are looking for volunteers for our Waltham Cross shop.

TASKS

To welcome, assist and serve our customers in a warm and friendly way providing a good standard of customer service. To ensure Gift Aid is explained clearly and promoted to all our donors and thanking them for their valuable contribution. To promote public understanding of our work and the importance of raising funds, promoting our charity events and activities to the public. Help sort, steam, hang and display our donated stock and rotate the stock following the manager's guidelines. Dealing with customer purchases, confidently process the cash handling and accurate operation of the till.

SKILLS & QUALITIES

 Be a Honest, trustworthy and respectful with an enthusiastic positive attitude. Have good communication and numeracy skills. to be a reliable, commited, dependable and flexible. Able to work as part of a team as well as under your own initiative.