Charity Shop Team Member Jobs in Birmingham, West Midlands
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract Type
Permanent - St Giles Shops
Location
Mere Green
Hours
22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days)
8:55am - 5:05pm trading over 7 days
Annual Salary
£13,548.60
Review Date
02/05/2024
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have good customer service skills and want to be part of a successful team. Ideally, you’ll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide store encouragement and development of best practice.
Knowledge and experience
Essential:
·Good standard of education in English and Maths
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail experience
Desirable:
·Local community knowledge
Values
·Exhibits our hospice values and behaviours
Skills
Essential:
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
Desirable:
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Goodtime keeping & strong work ethic
·Conducts themselves’ in a professional manner
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent, Full time
Location
Whittington/Sutton Coldfield
Hours
37.5 working hours per week
Annual salary
Starting from £44,805 with the ability to progress to £51,500
(plus enhancements where applicable)
Review Date
25/04/2024
The ACNS is a key senior role within the Nursing team, acting as the clinical specialist lead and overseeing the community nursing service for a defined area on a rotation basis (non-clinical).
Working with an integrated team of nurses, you will contribute to the overall care of patient and families referred to St Giles within the community setting.
As a team member, you will contribute to a positive supportive working environment with an emphasis on team work and cooperation. You will participate in a rota system providing a 7 day a week, face to face and telephone service for patients and their families and, in the out of hours rota, providing telephone advice and support. This may include visiting out of hours in exceptional circumstances.
It is anticipated that the work plan will be 80% clinical (clinical management) 10% Service Development and 10% Education and Teaching.
The role includes activities such as audit, quality and risk management initiatives and Nurses working at an advanced level will:
·Practice autonomously and be self-directed
·Appropriately analyse complex situations
·Undertake assessment of individuals using a range of different assessment methods, which may include physical examination, ordering and interpreting diagnostic tests or advanced health needs assessment.
·Draw on a diverse range of knowledge in their decision-making to determine evidence based therapeutic interventions; this may include prescribing medication and actively monitoring the effectiveness of therapeutic interventions.
·Actively seek and participate in peer reviews of their own practice
·Appropriately define the boundaries of their practice and understand the parameters of their professional role.
Promote and participate in the implementation of the local and national strategies and St Giles core standards.
Qualifications
Essential
· First level nurse
· Recognised teaching qualification
· Communication skills/counselling
· Independent Nurse Prescribing Level 3 minimum
Desirable
· Degree in specialist practice – related to specialist palliative care
· Community Nursing qualification
· Leadership course
· Management course
· Community nursing experience
· Experience and evidence of clinical audit
· Published original work
Knowledge and experience
Essential
· Proven experience within specialist palliative care
· Management experience
· Post registration experience
· Experience and evidence of effective change management
· Experience and evidence of research/evidence based practice
· Experience and competence in managing complex palliative care cases – symptoms, psychological, grief/loss needs, ethical dilemmas and patient advocacy
· Ability to work independently and as part of a team
· Ability to make expert clinical decisions
· Emotionally resilient
· Excellent time/deadline management
· Reflective practitioner
· Fully comprehends contemporary CNS role
· Development, implementation and appraisal of quality and audit initiatives
· Knowledge of corporate and clinical governance
· Fully comprehends and implements research and evidence based practice process
· Diverse specialist palliative care knowledge and awareness – national and local agenda
Values
· Exhibits our hospice values and behaviours
Skills
Essential
· Sound reflective and facilitation skills
· Expert communication, counselling and interpersonal skills
· Teaching skills– informal and formal and ability to contribute to education programme
· Leadership skills
· Management skills
Personal Attributes
· Empathetic
· Team player
· Able to work under pressure
· Collaborative
· Ambassador for St Giles Hospice
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
F2F Fundraising Performance Coach
Salary: £30,000 + Car Cash Allowance
Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.
Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location.
Full UK Vaild Driving License Essential
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.
Key Accountabilities:
- Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
- Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
- Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
- Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
- Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
- Identify training requirements and deliver on and off field training and coaching to grow income.
- Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
- Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
- Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
- Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
- Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
- Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
- Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
- Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.
Knowledge, Experience & Skills:
- Driver’s License is essential (requirement for Business insurance)
- Performance management and coaching qualifications are desirable.
- Training qualifications are desirable.
- Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
- Significant experience of working in face-to-face fundraising industry.
- Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
- Experience of increasing income through performance coaching of fundraisers.
- Experience of interviewing and recruiting fundraisers.
- Experience of training and developing fundraisers.
- Experience of mystery shopping and leading on delivering performance incentives.
- Ability to work to self-managed targets.
- Ability to be adaptable and flexible to support a geographical region of the network.
- Quick and agile approach to reacting to problems or challenges.
- Confidence to approach the public, storytelling and making an ask for funding.
- Ability to use IT systems, such as an I-pad and contactless devices proficiently.
- Good writing and IT skills to support the analysis of performance management.
DBS
As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.
A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.
The client requests no contact from agencies or media sales.
Job Title: Alumni and fundraising development officer
Location: Queen Mary's Grammar School, Walsall
Hours: 37 hours per week, Term Time
Salary: NJC scale point 14 – 17. Actual Salary: £23,615 – 24,856 (FTE: £27,334 – 28,770)
Purpose of Job:
The postholder plays a key role in managing the alumni network, with a specific emphasis on events and volunteer management, to actively engage alumni and stakeholders with Queen Mary’s Grammar School. The goal is to continuously enhance the value and contributions from stakeholders in alignment with Queen Mary’s Grammar School’s strategic priorities.
Ultimately, this role is designed to support the school’s strategic plan by delivering philanthropic income and other forms of financial and non-financial support from alumni and other stakeholders. This is achieved by developing and strengthening relationships with important constituents and identifying shared areas of interest and activities to enable lifelong relationships to form.
Main responsibilities:
-
To work with the Headmaster in developing links with the alumni network through the Queen Mary’s Club (QMC) for the purpose of school promotion, school career programme development and fundraising.
-
To assist with other whole school fundraising projects
-
To oversee the financial and administrative function of school donations and the Queen Mary’s Association (QMA) as a parental fundraising body within the school.
It is expected that the role will be self-funding, as a result of the income brought into the school. This may include funds raised through alumni, grant applications and bequests from former pupils, as well as a contribution towards other fundraising projects.
JOB DESCRIPTION The duties include:
-
Actively enhance engagement opportunities with former students and other stakeholders. Contribute to development of methods of engaging with alumni and strengthening their relationship with Queen Mary’s Grammar School and each other;
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Maintenance and continuity of QMC database using Raiser’s Edge; leading initiatives to grow and populate the database.
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Management of the website, including creating new content;
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Use a range of social media channels to engage alumni and other relevant stakeholders, such as Linked-in and Mail Chimp.
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Recruitment of upper sixth students to the QMC; Actively contribute to engagement with current students to raise the profile of the QMC and the opportunities afforded by Queen Mary’s alumni network.
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Assistance with fundraising for specific projects; putting in bids for funds and making Gift Aid claims where appropriate; creating new initiatives for fund raising and bequests.
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Stewardship, retention and recognition of volunteers and donors, ensuring they have a rewarding and impactful experience.
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Liaison with Old Marians, including a quarterly digital ‘From All Quarters’ update newsletter, creation of regular email campaigns, preparation of the annual Chairman’s letter and other social media/website updates;
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Researching the School’s Archives for materials to assist in fundraising, events and content creation;
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Management of QMC merchandise, including sales and stock replenishment
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Organisation and set up of the Old Marians’ dinner in September of each year (including liaison with the guest speaker, caterers and QMA bar committee);
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Organisation of the annual July Wreath Laying ceremony in London and surrounding activities.
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Organisation of alumni gatherings in Walsall, Birmingham, London and any ad-hoc events as required.
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Liaison with the School’s CEIAG co-ordinator to organise alumni careers events and procure former students for the programme. Guiding and supporting volunteers during the careers week.
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Be mindful of the diversity of alumni and stakeholders – promote equality and inclusivity in all activities and processes.
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Planning, promotion, co-ordination and impact evaluation of all events.
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Attending of all QMC committee meetings and preparation of papers for Dinner sub-committee;
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Liaison with the Old Boys’ Scholarship Fund (OBSF) arm of the QMC with reference to fundraising and the support of projects;
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Support the Headmaster in shaping and delivering campaigns, supporting key priorities, and monitoring targets. Use stakeholder research and data analysis to make suggestions, monitor performance, and drive future plans and activity.
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Receive, record and reconcile termly donations for the School donations fund; liaison with the Mercian Trust over the transfer and use of such donations;
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Submitting Gift Aid claims to HMRC;
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Treasurer for the QMA, including production of simple accounts and financial records
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Assist with recruitment of QMA volunteers and allocation to committees;
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Oversight of the Charity Commission status of the QMA and management of the bank account;
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Attend QMA management committee and trustee meetings;
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Provision of information for the QMA trustees;
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Being aware of, and complying with, policies and procedures relating to confidentiality and data protection (GDPR), reporting all concerns to an appropriate person;
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Attending and participating in other meetings, as required;
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Co-ordination of activities, when required, across the Mercian Multi Academy Trust;
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Contributing to the overall ethos of the School;
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Carrying out any other duties as may reasonably be requested by the Headmaster, other members of the Senior Leadership Team or the Head of Sixth Form.
PERSON SPECIFICATION
Preferred skills, personal attributes or experience
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Excellent communication skills (oral and written)
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Ability to build rapport and effective professional relationships with a wide range of audiences from diverse backgrounds and all walks of life.
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Experience of fundraising and engagement with stakeholders would be an advantage;
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Ability to work constructively as part of a team;
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Experience of database management (knowledge of the Blackbaud software package is desirable, but not essential);
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Experience of planning, delivering, and monitoring events.
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Exceptional organisational and planning skills, suitable for the oversight of large events;
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Proven ability to think strategically and creatively; openness to new ideas and ability to identify problems and suggest solutions where necessary. Identify ways of improving effectiveness.
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Ability to work independently to drive and take ownership of projects.
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Excellent public presentation skills;
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Good numeracy and literacy; familiarity with ICT including Microsoft Office;
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Working knowledge of accounting principles and practices;
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Able to multi-task and adapt to changing priorities.
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Ability to react positively and remain calm under pressure.
Queen Mary’s Grammar school is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Safeguarding and Safer Recruitment Policies can be found on our website. This position is subject to appropriate vetting procedures including a criminal record check from the Disclosure and Barring Service (formerly CRB) which will require you to disclose details of all unspent and unfiltered spent reprimands, formal warnings, cautions and convictions as part of the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington, Lichfield (Hybrid options available)
Hours
Full time 37.5 (Flexible for the right candidate)
Annual salary
£43,500 to £50,000 depending on experience
Review Date
25/04/2024
Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.
To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.
To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.
Knowledge and experience
Essential
·Experience of working in third sector
·Experience in a communications and marketing role
·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting
·Track record of successfully managing and developing relationships with individual supporters, customers or clients.
·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.
·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
·Experience of and resilience to meeting targets and KPIs.
·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines
·Experience of working with data for marketing and analysis purposes
·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
·Experience of project management, including budget setting and management.
·Experience using Donorflex or a similar CRM database.
·Experience of working with volunteers
Desirable
·Management experience
·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.
·Experience of running a small or large scale Lottery to include day to day financial management.
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Ability to show resilience in challenging situations.
·Ability to understand when issues need escalation.
·Ability to work effectively as part of a team.
·Ability to maintain confidentiality.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Job Title: Health and Safety Officer (Property and Transport)
Salary: £24,756 – £26,241 per annum (FTE: £41,260 – £43,735)
Location: Remote
Contract: Part-time (3 days/ or 21 hours a week), 18-month FTC
Prospectus is delighted to be supporting a national health charity in their search for a Health and Safety Officer to contribute to the overall implantation of the Health and Safety team’s objectives. This is a part-time, (21 hours a week), 18-month FTC position, offered remotely.
As a key member of the Service and Support team, the new Health and Safety Officer will work closely with groups providing transport services, and employees managing offices and shops to ensure the application of the Risk Management Framework. The postholder will manage the audit process carried out by external auditors, and where appropriate, audit activities carried out by groups also (property and transport). The Health and Safety will investigate accidents and incidents as appropriate, following up with outcomes and changes to the Risk Management Framework.
To be successful, you will have experience of working with in house Health and Safety systems, covering risk areas associated with volunteers. You will have a NEBOSH certificate and be a member of the institute of Occupational Safety and Health. You will have an in-depth knowledge, and up-to-date knowledge of Health and Safety legislation, particularly those that relate to the voluntary/charity sector. You will have experience of risk assessment, inspection and auditing procedures, with experience managing the health and safety of either properties or transport. You will have excellent written and verbal communication skills, with an ability to build effective working relationships with volunteers.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply please, submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Betknowmore UK is collaborating with partner organisations to work as part of a wider team, on the delivery of the Armed Forces Gambling Harms Support Network (AFGHSN). The work will include the provision of training and gambling awareness activities, helping to raise and address the subject of harmful gambling. Working and engaging with armed forces support and personnel services, individuals harmed by gambling, their wider network, stakeholders, and other relevant groups within the veteran and active armed forces communities, the aim is to create trained personnel able to support the work of the AFGHSN.
A key aspect of the role will be working with individuals experiencing gambling harms, requiring an empathetic and compassionate approach and awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.
It is essential that you are based within one hour travelling time of London, as extensive travel to London and the UK is expected.
Role Purpose
An armed forces veteran or someone closely involved with the armed forces (a family member for example), the post holder will also have a unique insight on gambling harms, and their impact on health and wellbeing specifically within the military.
The Armed Forces Peer Aid Coordinator will initially prioritise engaging with veterans and military organisations to deliver the AFGHSN training programme, along with gambling awareness activities. The purpose is to upskill key armed forces personnel and those in connected communities, enabling and enhancing their knowledge, skills and confidence to address gambling harms.
The second key responsibility is to recruit, train and support Peer Supporters to deliver safe, effective support for individuals and their networks that have been harmed by gambling. It is expected that Peer Supporters will be individuals with ‘lived experience’ of gambling harm themselves or as an ‘affected other’.
The post holder will work with the Head of Peer Support Services to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are strictly adhered to, and a clear understanding established of how the service integrates with other support and treatment networks.
The AFGHSN Peer Aid team will ensure that the support and working relationships are safe and secure, and the health and wellbeing of all participants is intact. Peer Support will be in a befriending capacity and should be provided with a considered and transparent approach. Other support activities will be developed, such as group support and weekly meet ups.
Stakeholder management is essential to the role, as is establishing and maintaining relationships within the AFGHSN, alongside confident communication skills to deliver presentations and other promotions within armed forces community, education and health centres to help grow and evolve the service.
We are especially keen to receive applications from individuals with experience of gambling addiction and recovery from within the armed service with a minimum of two years abstinence.
Please review the full Job Pack before applying with your CV and cover letter.
Previous applicants need not apply.
Please refer to the full job pack on our website before submitting your application, ensuring you detail how you meet the person specification in your cover letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
A medium sized health education charity is seeking a Finance Officer on a full-time, permanent basis.
The organisation is an established charity that provides information and guidance on various aspects of veganism. Services range from general advice on vegan lifestyle – diet, travel, shopping etc, campaigning activities, additional services to charity members, and the certification and labelling of products based on their internationally recognised Vegan Trademark.
The organisation has around 65 staff with a turnover of around £4 million annually. Their central offices are in Birmingham, however this role can be taken on almost exclusively remotely – it is anticipated that there will be approximately 6 journeys per year required either to the Birmingham office or another mutually agreeable location – for staff events and meetings.
The role sits within a small finance team of 3, and will be highly varied covering most aspects of transactional finance. The starting salary is between £29,413 - £31,508, however they have regular salary reviews and growth in the role is possible. They also have an excellent benefits package including a pension scheme, employee assistance programme, 28 days leave + bank holidays, plus additional leave available as part of a sustainable transportation climate perks policy.
The ideal candidate will be AAT part-qualified with experience in a similar Finance Officer level role. Exposure to double-entry bookkeeping and an understanding of charity finance would be an advantage. Experience with Sage accounting is also useful. The organisation is a flexible employer and although the role is ultimately permanent they welcome applicants wishing to be considered on a part-time basis as part of a job share, and will also consider candidates on a shorter term fixed term contract basis if this is preferable to a permanent contract initially.
Please note, it is expected that staff adhere to a vegan lifestyle as much as possible.
Typical duties will include:
-Work closely with the sales team and raise invoices in accordance with the sales process.
-Support the credit control function and chase outstanding payments for renewals and new business.
-Provide up-to-date debtor ledger reports as required.
-Process invoices and expenses for payment ensuring adherence to internal purchase policies and procedures.
-Provide support and guidance to staff members and chase outstanding documentation to ensure correct processes are always followed.
-On a weekly basis, process supplier payments and staff expenses online ready for authorisation.
-Support the reconciliation of bank accounts, credit cards, merchant platforms and aggregators.
-Maintain responsibility of designated balance sheet codes and assist with the preparation of month-end reporting.
-Ensure balance sheets are kept up to date in readiness for year-end and annual audit.
-Work closely with the Finance Manager and support the Auditor during the annual financial audit.
-Assist with the development of financial policies, streamline processes, production of working instructions and training materials.
-Support the development of financial business critical systems and processes to increase efficiency and improve user journeys.
-Investigate, report and where necessary make improvements to minimise non-compliance to ensure robust policies and procedures.
-Support the Finance Manager and make suggestions for continuous improvement of systems and processes to support business requirements.
-Support the management of the finance mailboxes and respond to emails in a timely manner.
-Act as the first point of contact and provide timely responses to internal and external stakeholders, customers and suppliers by email and over the telephone.
Candidate requirements:
-AAT part or fully-qualified
-Minimum of 2 years’ experience in a customer service environment.
-Good working knowledge of day-to-day transactional finance, including all aspects of purchase and sales ledger, credit control, bank reconciliation, balance sheet reconciliation and journal entries.
-A working knowledge of VAT.
-Excellent customer service skills.
-Experience of using accounting software – Sage Cloud /Sage Intact desirable
-Knowledge and experience of working with databases and CRM systems.
-An understanding of charity finance is desirable but not essential
Closing date: Thursday 25th April
Interviews: W/c 29th April
Please send your CV for further consideration.
The Role
At the National Memorial Arboretum, we believe in building on potential. As a Sous Chef your ability to ensure the prompt service and provision of all meals and services at the required times in line with the Food Services Strategy could have a real impact on people's lives.
The Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion.
At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.
We are the country's largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it's needed.
As a Sous Chef you will be responsible for operating within one of two full-production kitchens within two separate buildings (Remembrance and Aspects) to supply catering across multiple outlets including self-serve 380 cover restaurant, table waited functions room up to 500, coffee shop, 'pop up Foodservice outlets within the grounds of the Arboretum and hospitality. We are open daily from 10:00 till 17:00 7 days a week, we do some bespoke evening events in our Aspects building throughout the year.
If successful, the main duties of your role will be:
- To support the Executive Head Chef in the delivery of the Food Services Strategy.
- Consistently maintain high standards of food service and provision to meet the expectations of Staff, Volunteers, visitors and clients.
- To ensure that the methods of preparation and presentation comply with current recognised catering standards and those implemented by the Food Services Manager and Executive Head Chef.
- To take operational control, including supervision of all kitchen staff, of any of the kitchens, food production, food service and pot-wash areas as required by the Executive Head Chef.
- To assist the Executive Head Chef with menu planning, rota changes, staff training and stock control..
- To report any customer complaints and compliments and to quickly resolve any complaints to ensure satisfaction at the point of delivery wherever possible.
- To help ensure that all members of staff adhere to both statutory regulations and NMA's policies on food safety and health and safety within all catering areas.
- Work with the Executive Head Chef to ensure that effective induction, supervision and appraisals of catering staff are carried out and that training needs are identified and met.
Please note that this role will be based onsite at the National Memorial Arboretum - Burton-on-Trent DE13 7AR.
The post will be working 40 hours per week on 5 days out of 7 basis.
About the National Memorial Arboretum
The Arboretum is the UK's year-round centre of Remembrance and part of the Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife. Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.
In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.
Our Values and Behaviours
Does the following describe you?
- A desire to provide great customer service
- Enjoy and thrive in working in teams and with other