Churches Team Project Assistant Jobs in Westminster, Greater London

Job Purpose:

Assuming the role of Executive Assistant, you will provide comprehensive support to Executive Director, the executives of the orginisation and the Hope Together shop. The primary responsibilities of this position will include serving as an Executive PA to Executive Director, administrative assistance to Ops manager, managing customer correspondence, managing online shop orders, upkeep and analytics reporting, as well as other general project administration.

Who We Are:

Join our vision to help everyone, everywhere know Jesus. We offer creative ideas, high-quality and great-value resources, cutting-edge research and well-produced courses to help local churches, leaders, youth workers and everyday disciples reach out in loving action and speak about the powerful message of Jesus Christ.

Key Responsibilities:

• Manage Customer service (Phones, Office Email, and Admin email) ensuring prompt and accurate responses to inquiries, complaints, and requests for information.
• Funder and partner relational correspondence and maintenance.
• Provide general administrative support for the Hope office team including, but not limited to, record keeping, filing, meeting hosting, and monthly prayer emails.
• Organizing and managing weekly team prayer-parti
• Executive assistant work to Executive Director including, managing schedule, organising appointments and meetings, and arranging travel.
• Team, partner, and board meeting management, including keeping minutes, arranging meetings, and actions point. 
• Office management assistance including supply ordering and credit card expense tracking.
• Ownership of online shop management including preparing regular reports, inventory management, order processing, and ensuring timely and accurate product listings.
• Gathering monthly websites and social media analytics. 
• Undertaking any other duties necessary to support the smooth operation of the executives' and the overall success of Hope within the scope of the Employee's abilities and qualifications.

Skills, knowledge and experience:

• Commitment to the vision of Hope Together
• Dynamic, energetic, positive, enthusiastic
• Excellent communication skills - especially telephone
• Basic writing and correspondence skills
• Ability to multitask and self-start 
• Flexible and proactive approach to work
• Google Drive, Analytics and Sheets (Google suite knowledge preferred)
• Word and Excel (Overall Microsoft suite knowledge preferred)
• Some website development knowledge (WordPress, SquareSpace, Wix, ect.)
• Previous experience using project managagement platforms like ASANA or Mondays is preffered

 
We are currently accepting applications.  The application end date is May 1, 2024. Perspective interview date is May 16th.

Contract: One year

3 months’ probation period

Hours: Part time (24 hours a week - there is some flexibility with hours and times)

Salary: £17,400 per annum (£29,000 (FTE))

Line Management:   N/A

Reporting to: Project Manager

Annual Leave: 5 weeks plus Bank Holidays (pro rata)

Introduction

Working in a friendly and supportive team, the Admin and Support Assistant will help to facilitate the day to day running of the Foodbank and will be the first point of contact for many visitors, referral agencies, local partners and donors. In this role you will make a real difference to both the people you serve and the staff members and volunteers you work alongside, ensuring a positive experience for all.

Lewisham Foodbank is run by Transform Network (www.transformnetwork.london), a partnership of local churches. We have the Trussell Trust franchise for the London Borough of Lewisham and are one of a network of 1500 Trussell Trust foodbanks across the UK. The foodbank, which has been operating since November 2012, is founded on Christian principles. Not every member of the team is a Christian, but we all subscribe to the same values and would expect the new team member will too. Our strong staff and volunteer teams work with the most vulnerable people to transform lives and communities. Our work is founded on our mission, vision and values, and we are committed to showing kindness, raising self-belief and inspiring hope for the future in the individuals we serve.

Purpose of the Post

This role will support the smooth running of all Lewisham Foodbank operations by providing effective and supportive communications to those who contact the main Foodbank phone line and inbox. The postholder will be based at the New Hope Centre office (353H Bromley Road, SE6 2RP) and will respond to enquiries in a timely manner with relevant information, or direct them to the relevant staff member. The candidate must have excellent interpersonal skills and will communicate well with other team members, clients and external organisations to troubleshoot when challenges arise, sometimes being required to provide information and support to people facing complex and distressing situations. The postholder will liaise and work closely with the rest of the team to ensure safeguarding procedures are followed and communication is in line with our policies and values.

Lewisham Foodbank works on a referral system and works with over 500 local organisations who refer people to our services. The postholder will be responsible for setting up new referral agencies on our system and sending out onboarding information and regular updates to these partners. They will also have responsibility for checking requests for home deliveries and coordinating the preparation and administration of these with a small group of delivery volunteers. This may occasionally require phoning clients and packing deliveries themselves if a volunteer has not been able to attend.

Main Duties & Responsibilities

● Respond promptly to enquiries on the main food bank phone and inbox from visitors, referrals organisations, donors and others.

● Either reply to enquiries or forward to the relevant member of staff.

● Sort emails into relevant folders and update records, when necessary, on the data collection system.

● Assess requests for deliveries and co-ordinate with delivery volunteer teams to prepare and deliver to a small group of clients’ homes.

● Liaise with referral agencies when more information or communication about deliveries is required.

● Keep the database updated with delivery requests.

● Set up new partners as referral agencies on the Data Collection System and send them all the relevant onboarding information.

● Contact referrers where clients have exceeded voucher limits and agree ongoing support in collaboration with the Project Manager.

● Create and send thank you certificates to donors at regular intervals.

● Support administrative volunteers to issue e-vouchers on behalf of job centres and other agencies that are not signed up as referrers.

● Deal with enquiries regarding Acts 435 grants and provide relevant information or signposting.

● Participate in relevant training courses and Food Network meetings.

● Keep up to date with local support and signposting information.

● Occasionally take minutes at meetings.

● Occasionally visit foodbank distribution centres and be prepared to step in to help at centres or the warehouse if there is an unexpected shortage of volunteers.

● To use online data systems and ensure all warehouse paperwork is stored securely in line with GDPR.

● To attend meetings as appropriate, including meetings which may include a time of prayer and reflection.

● To carry out other duties required by the post as agreed by the Project Manager.

● In agreement with the Project Manager, to pursue a personal programme of learning and development to enhance your skills and performance.

Person Specification

ESSENTIAL QUALITIES

● Be supportive of the goals, Christian ethos, values and vision of Lewisham Foodbank, including a belief in the importance of all people of different backgrounds working together and respecting and valuing each other’s contributions.

● Have a passion for working and supporting those with lived experience of poverty.

● Be a strong team player.

● Be self-motivated and able to carry out responsibilities with minimum supervision.

● Be an excellent communicator.

● Have a sense of humour.

● Be encouraging and resilient, with a strong positive attitude.

● Be a person of empathy, honesty and integrity.

● Have the ability to work well in a team and unsupervised.

● Be able to upskill quickly, make decisions and discern the best course of action in high pressure situations.

ESSENTIAL SKILLS, KNOWLEDGE & EXPERIENCE

● Established ability to plan, organise and prioritise tasks.

● Excellent communication skills - both written and oral.

● Confident with IT systems, including Microsoft Office and cloud file-sharing.

● Flexibility and proven ability to manage a number of tasks at any one time.

● Driving licence or ability to travel around the community.

● Ability to be flexible and proactive to resolve problems and challenging situations when they arise.

DESIRABLE QUALITIES, SKILLS, KNOWLEDGE AND EXPERIENCE

● An awareness of poverty and its wider impact.

● Ability and experience of working with people experiencing poverty and food insecurity.

● A good knowledge and understanding of safeguarding adults and children, although training will be provided.

● An understanding of the welfare system.

● Experience of working or volunteering in an organisation that deploys volunteers.

April 2024

Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.

We are looking for a capable and creative individual to join the leadership of Resurgo, with oversight of strategy development and implementation, finance and governance. As a strong leader and people manager with experience across strategy and finance, you will have an ability to lead projects with multiple complex priorities through to completion, be a confident decision maker and communicator, and be passionate about social transformation.

The important stuff 

Salary: from £65,000, flexible dependent on experience

Contract: Minimum 6-12 month fixed-term contract

Hours: 5 days per week (4 considered), 9.30am – 5.30pm, with occasional evening work for events such as our Spear Celebrations.

Location: Hammersmith, London – we are an office-based organisation with some work at home possible in agreement with the line manager

Closing date: Friday 3rd May, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Interviews: We anticipate interviews to commence from w/c 6th May. 

Application Pack: Have a look at our application pack for more information.

Person Specification 

• An active Christian, passionate about personally representing the values and beliefs of Resurgo, and a demonstrated commitment to social impact and our mission to play a meaningful part in the repair of our social fabric
• Strong strategic thinking and business and financial acumen – experience in a management consulting or financial management role is essential
• Self-motivated forward planner with the ability to navigate complex fast-moving environments, adapt to changing circumstances, and exercise initiative, with a track record of driving growth and achieving results
• Financially literate, with experience overseeing strategic financial processes, e.g., budgeting, financial management and resource allocation
• Good IT skills with a working knowledge of Salesforce and Microsoft Word, Excel, Outlook and PowerPoint. An awareness of charity regulatory and compliance requirements is beneficial
• Strong proven leadership skills and the ability to relate confidently to a range of audiences
• Relational team player with high emotional intelligence, a sense of humour and fun, and the ability to inspire and motivate diverse teams

Key Responsibilities
 

Strategy Development and Implementation

• Leading the organisation through the iterative development and implementation of strategic projects to serve the ambition of Resurgo, to “inspire and equip organisations to deliver ambitious and sustainable social change”
• Provide direction and support to Heads of Department, setting them up to succeed in the implementation of ambitious plans
• Line management of the Strategy Managaer, who project manages and drives the delivery of annual departmental targets and strategic projects across the organisation.

Finance

• Line management of Head of Finance, providing strategic leadership in the development of the finance function and oversight of organisational financial management
• Lead the annual planning process, working with the Head of Finance and Director of People, Culture & Operations to shape and deliver annual financial planning

Oversight of Governance, Risk and Opportunity

• Executive Chair of the Strategy, Finance and Risk steering group, owning the most significant risks and opportunities facing Resurgo at an organisational level, ensuring actions are taken to mitigate risks and that we are set up to maximise opportunity
• Responsible for overseeing governance structures and ensuring they are fit for purpose as the organisation develops and grows
• Supporting the Executive Assistant to the CEO in the facilitation of the effective running of the Boards of Resurgo Trust and Resurgo Consulting, including planning and overseeing Board and key Steering Group meetings.

Active Participation in and Support for Resurgo’s team and mission

• Help build and develop Resurgo’s ethos and Christian life as a team member, including leading and contributing to daily team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.

SENIOR YOUTH AND COMMUNITY WORKER

LOCATION: ENACT, 52 ISLAND CENTRE WAY, ENFIELD, EN3 6GS
HOURS: FULL TIME (40HRS PER WEEK)
RESPONSIBLE TO: YOUTH AND COMMUNITY TEAM LEAD

SALARY: £32,543 PER ANNUM

Are you a passionate about youth work? Looking to use your skills and experience to inspire young people through projects based on the needs identified in Enfield?  Are you motivated to create opportunities that include young people’s voices?

Enact have a vacancy for a Senior Youth and Community Worker to lead our open-access community youth provision.  We are looking for an experienced youth practitioner to manage our youth team and work within the enact team to develop a range of engaging activities and training opportunities for young people with particular focus on those aged 10 to 19 in the Enfield community. 

The Senior Youth and Community Worker needs to be a passionate, enthusiastic and professional. They will lead the youth team to create community-based opportunities for the whole family, in accordance with the ethos and values of Oasis. The Senior Youth worker will also support the enact team to develop and be involved in community cohesion projects involving children, families and youth.

To apply, email your CV including a Supporting Statement. For further details on how to apply please visit the Oasis Charity Jobs website. Your Supporting Statement should be no more than two A4 pages and must address the following question:

“Please expand on your CV to tell us about relevant skills, experience and qualifications you have, that relate to the job description and person specification.”

The closing date for applications will be Monday 6th May 2024. If successful you will be invited to formal and practical interviews. You must be able to attend both interviews in one week, they will be held between 3pm-9pm and can last up to 1.5 hours. Please select one of the following to attend, please include this into your application:

 · Wednesday 15th and Friday 17th May

· Wednesday 22nd and Friday 24th May

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.  

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1163889