Client Services Officer Jobs in Bath, Bath And North East Somerset
About Us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The Role
We have a fantastic opportunity for someone to join us in the position of Benefits Entitlements and Claims Support Officer, to work on either a full or part time basis. Job Share applications are also welcome.
This role provides an exciting and rewarding opportunity to help the charity build its profile amongst regional stakeholders whilst delivering projects that seek to bring an end to fuel poverty and to the misery of cold homes that is experienced by over 6.5 million households in the UK.
NEA’s Benefits Entitlements and Claims Support Officers are empathetic, polite and have good listening skills but are also knowledgeable, assertive, and confident. The post holder will be responsible for giving comprehensive benefit entitlement advice and support to householders. The post holder will obtain relevant information about a client’s circumstances and offer accurate guidance about potential eligibility for additional benefit entitlements. This will include the completion of application forms as appropriate. Advice will be given over the phone, via online contact and in face-to-face settings where appropriate.
What you will need to succeed
You will have a good understanding of Welfare Rights, including entitlements, systems, claim processes and current legislation and practices. Demonstrable experience of providing advice via telephone and face to face.
You will need good organisational skills, excellent communication skills as well as an understanding of the needs of low income, vulnerable or disadvantaged householders.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available. Preferences will be discussed with candidates at interview. Hybrid working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
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£26,873 - £31,915 (FTE) - Scale 5-6, Points 12-22 (plus £3,300 London Weighting if applicable)
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11½% non-contributory pension
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25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff
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Flexible working arrangements including the opportunity for Hybrid working
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Enhanced family friendly payments
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Employee Assistance Programme
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Employee benefits platform
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2-year Fixed Term Post
The closing date for all applications is 12:00 noon Wednesday 17 April 2024. We anticipate interviewing the two weeks commencing Monday 22 April 2024. Full details of the posts and an application form are available on our website
The client requests no contact from agencies or media sales.
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About BEfriend
BEfriend is a registered charity operating in the London Borough of Ealing since 1994, and more recently, launching in the neighbouring borough of Hounslow. Our aim is to reduce chronic loneliness and isolation experienced by local people through one-to-one volunteer befriending and social events.
Role Purpose
To take responsibility for BEfriend’s trust and foundation applications and generate new funding opportunities.
Main Duties:
Trusts and foundations
● Lead on the trust and foundation funding applications which deliver BEfriend’s strategy.
● Work with the staff team to ensure that BEfriend’s work is accurately represented in funding applications.
● Research funding prospects and ensure a strong pipeline of applications at all times.
● Develop and maintain good working relationships with current and potential funders.
● Lead on reports to funders and work with colleagues to ensure reports are completed on time, meeting funder reporting requirements.
● Evaluate bids
Other tasks
● Work with the CEO to develop a fundraising strategy for the next 3 years and agree fundraising targets and key performance indicators
● Build and develop our Individual Giving Campaign
● Work with the CEO to develop relationships with statutory bodies
● Develop relationships with local businesses to engage supporters
● Manage engagement and fundraising events as required
This job description is not exhaustive. The post-holder may be required to undertake additional tasks and responsibilities at times.
How to apply:
Download the full Job Description and Person Specification for full details of the role and how to apply.
Please address your cover letter to Rachel Hill, CEO and ensure you explain how you meet the person specification.
Don't forget to also attach your CV.
The client requests no contact from agencies or media sales.
Are you an energetic and passionate person ready to lead our growing charity into the future?
Come and help us be the best we can be as we work to protect and improve the mental health and wellbeing of children and young people in the Cheddar Valley area of Somerset.
Applications should include completed application form, CV and covering letter
Closing date for applications: 2nd April 2024
Please send us a completed application form along with your CV and a covering letter.
The client requests no contact from agencies or media sales.
Asylum Justice is a registered charity (1112026), and a company limited by guarantee (5447875), which was set up in 2005 to provide free legal advice, assistance and representation to asylum seekers, refugees, and vulnerable migrants without access to Legal Aid. We are a small but dynamic charity which is growing to meet demand. We are looking for a funding officer to manage our grant funding and fund raising, and to identify and utilise new funding opportunities.
About the role
Hours:37 hours a week
Salary: £31,500 per annum
Contract terms: Open-ended (on the basis of ongoing continuation of external funding). Probationary period of 12 weeks.
Holiday entitlement: 28 days plus bank holidays
Place of Work: Primarily Home-based with potential for hybrid working if requested
Responsible to: Legal Director
Key responsibilities and duties
The post holder will have the following areas of responsibility: -
1.Fundraising (55%)
a.Research and identify fundraising opportunities;
b.Write and submit grant applications and funding bids;
c.Foster relationships and lead meetings with donors/panels during funding application processes;
d.Promote and coordinate opportunities for individual giving, including online donor platforms, newsletters, regular social media communications, campaigns, and events (with support from trustees);
e.Maintain and set-up new partnerships to increase income generation;
f.Update existing strategies related to:
a.Fundraising
b.Monitoring and evaluation
c.Communications.
2.Project Management (15%)
a.Assist the Legal Director with partner meetings to ensure smooth set-up of projects;
b.Review contracts / agreements and liaise with the Finance Officer / trustees to request amendments where necessary;
c.Update the Client Liaison Officer/s on monitoring and evaluation requirements and make necessary amendments to systems / forms to capture relevant data.
d.Manage project funding through allocations in Quickbooks, with support from Finance Officer where necessary.
3.Monitoring and Evaluation (30%)
a.Regularly update overview of case records and track enquiry numbers, calculating statistics and reporting these to Legal Director, trustees, and external parties where relevant;
b.Prepare and submit monitoring reports to donors with statistics and testimonials gathered by the Client Liaison team;
c.Attend and lead monitoring meetings with donors;
d.Prepare the annual report with support from trustees and Finance Officer;
e.Create internal and external communications to share results, with support from trustees.
4.General
a.To work within Asylum Justice Policies and Procedures at all times
About Asylum Justice
Asylum Justice is a registered charity (1112026), and a company limited by guarantee (5447875), which was set up in 2005 to provide free legal advice, assistance and representation to asylum seekers, refugees, and vulnerable migrants without access to Legal Aid.
About the role
Hours:7.4 hours total (with possibility of increase dependent on funding)
Salary: £29,400 FTE (£5,820 pro rata)
Contract terms: Fixed term for 24 months (with the possibility of extension dependent on funding). Probationary period of 12 weeks.
Holiday entitlement: 5.6 days plus bank holidays (28 days FTE)
Place of Work: Primarily home based with potential for hybrid if requested.
Responsible to: Legal Director
Background to the post
An opportunity has arisen for a Finance Officer. The postholder will be responsible for overseeing the financial administration of the Asylum Justice office, maintaining accurate financial records and accounts (with support from the Treasurer), claiming GiftAid, and liaising with suppliers. This role will have limited client contact as the focus of the role is to lead on maintaining financial processes.
Key responsibilities and duties
The post holder will have the following areas of responsibility: -
1. Finance (90%)
a.Maintain accurate financial records, process invoices, and set up online payments for authorisation;
b.Draft monthly payroll figures to send to the accountants.
c.Work with the Funding Officer to use QuickBooks in keeping track of payments and grant fund expenditures.
d.Liaise with the Treasurer and Chair of Asylum Justice in order to produce quarterly budget reports.
e.Aid preparation of financial information and budgets for funding bids, grant reporting and audits with support from the Treasurer and Funding Officer.
f.Liaise with auditor and Treasurer for annual accounts.
g.Process GiftAid claims with support from Funding Officer.
h.Perform other financial administrative duties where necessary.
2. Operations Support (10%)
a.Assist in procuring equipment / supplies / services / travel / accommodation as required.
b.Liaise with suppliers such as our IT Consultant / case management system provider to ensure maintenance of the organisation’s infrastructure.
c.Manage of accreditation/subscription renewals and safe and accurate storing of key documents in the operations SharePoint.
3. General
a.To work within Asylum Justice Policies and Procedures at all times;
b.To take part in training, learning and development as required by the role;
c.To carry out additional duties that may reasonably be required.
The client requests no contact from agencies or media sales.
Chief Executive Officer (Nature Conservation)
Location: Guisborough, North Yorkshire, at the edge of the North York Moors National Park. - some flexible / hybrid working
Contract: Permanent, subject to a 6 month initial probationary period
Hours: Full-time (37.5 hours per week) with occasional evening or weekend work
Benefits: A contributory pension scheme with employer contributions. 22 days annual leave per year pro rata (rising to 24 days through service) in addition to bank / public holidays
Closing Date: April 15th 2024
Interview Date: April 24th 2024
Are you looking for a senior opportunity in a renowned charitable organisation?
This is an exciting opportunity to lead nature recovery in the Tees Valley
Based in Guisborough, our client are involved in the conservation and restoration of a variety of habitats including woodland, freshwater, marine, moorland, and meadows. They work with local landowners, resident groups, schools and local communities to achieve their objectives.
The Chief Executive Officer leads the delivery of their strategy and operations. You will be responsible for all operational activities and financial management.
Working closely with the Chair and Trustees you’ll ensure the smooth and efficient management of the Trust, leading an innovative but respected and financially sustainable organisation. As the principal external ‘face’ of the Trust, you'll be expected to play a leading role in strengthening relationships with partners, supporters, agencies and other organisations, and to foster and enhance the reputation of the Trust.
What they’re looking for:
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Sound knowledge and understanding of wildlife, nature conservation and environmental matters
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Significant leadership and senior management experience of an organisation or department and an understanding of the principles of strategic leadership.
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Experience of leadership or management in charitable or not-for-profit organisations
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Experience of writing and delivering impactful strategic plans.
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Experience of working collaboratively with Trustees or non-executive Directors and stakeholders
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A track record of supporting or leading income growth strategies.
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Knowledge of relevant Charity Law
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Experienced in the development of operational plans, financial budgets, and staff development plans.
Please note a valid UK driving licence and use of your own vehicle is required for travel and occasional overnight stays.
About our client:
Our client are part of a network of 46 Trusts around the UK. Although our client operates as an independent charity focused on valuing nature in Tees Valley, working effectively within the wider federation is a critical part of the role.
Equal opportunities: our client are committed to encouraging equality, diversity, and inclusion among its workforce, and eliminating unlawful discrimination, harassment and victimisation. The client’s policy is to provide equality, fairness and respect for all staff, whether temporary, part-time or full-time.
Director of Corporate Services and Finance
C£70,000
Full time
Bath with some homeworking
Developing Health & Independence (DHI) is a charity that helps disadvantaged and vulnerable people turn lives around, stand on their own feet and reduce dependency. We do this because we believe everyone should have the chance to achieve their potential to make a valuable contribution to society.
We help young people and adults overcome structural barriers and self-limiting behaviours that are holding them back. Our clients are often disadvantaged or living at the margins, meaning they are disproportionately affected by substance misuse, homelessness, offending, mental health issues and other factors that contribute to social exclusion.
Reporting to the CEO you will be responsible for driving and managing the central administrative and core infrastructure functions across the charity. As well as being closely involved in the day-to-day activities you will provide high level proactive advice, and quality services for the other Directors across all central and client service areas, including, finance and procurement, human resources, information technology development, health and safety, premises, office services, in addition to working closely with our retained legal advisor.
The successful candidate will be comfortable working in partnership with operational colleagues to supply clear, quality assured and compliant best practice processes from the centre, which are developed and implemented collaboratively with those delivering core services to DHI’s client base.
The ideal person will combine practical, hands-on delivery with strong leadership and relationship building skills and be able to operate successfully in a dynamic, regularly changing environment.
How to apply
Application is by way of a CV and a Supporting Statement.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting opportunity for someone with excellent communication skills to join the staff of a social enterprise. The core function of this role is to handle new business enquiries from prospective clients, discussing the most appropriate service to meet clients’ needs, delivering the sales process and supporting the team manager. With big plans for the future, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator with good interpersonal skills and experience of working in a client-facing advice or sales role. A proven ability to provide clear and coherent information via the telephone in a way that is accessible to a broad client base is essential.
The successful candidate will be able to establish a good rapport with clients and stakeholders in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a small but highly-skilled and dynamic team, and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
MAIN DUTIES
1.Providing operational support to Business Development Manager, including taking telephone enquiries from clients and arranging sales consultations. Supporting the Business Development Manager with sales consultations during holidays and at peak periods.
2.Being first point of contact for new business client enquiries, responding to messages from new clients and scheduling sales consultations with prospective clients. This includes acting on new referrals for paid service consultations within 24 hours, identifying and advising on the best service to meet the client’s needs from initial assessment of their situation, and promoting confidence in Beacon and our ability to meet the client’s needs.
3.Drafting and sending detailed estimates to prospective clients following initial consultations and following up to close the sale.
4.Establishing a rapport with prospective clients, utilising Beacon’s reputation within the industry to generate business and maintaining excellent communication throughout the sales journey.
5.Managing the case allocation process including responsibility for ensuring cases are allocated in a timely way according to case deadlines.
6.Generating and sending out contracts and associated paperwork, and processing completed contracts for clients engaging in a paid service. Liaising with caseworkers for a smooth handover of the new case, ensuring that expectations are met and key deadlines understood by the caseworker.
7.Maintaining good communication with colleagues in the Information and Advice team to facilitate the smooth transfer of prospective clients from an advice call to a paid service consultation.
8.To keep relevant and sufficiently detailed case records following each client contact, ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection policies.
9.Keeping sales data software up to date and producing monthly sales reports for Managing Director.
10.Responsible for the effective operation of client administrative procedures including operating and maintaining database and filing systems.
11.Arranging for the safe and secure transportation of sensitive client files and medical records for caseworkers and clients.
12.Attending line management, supervision and team meetings as appropriate.
13.Provide organisational, administrative and secretarial support to the sales and casework teams as required.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
Background Information
NHS Continuing Healthcare (CHC) is the name given to a package of healthcare that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult to understand. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
Beacon’s roots are in a service provided by Age UK Oxfordshire, to provide free advice and support to families trying to navigate the CHC system. Beacon is a social enterprise that spun out of this service ten years ago and has supported over 100,000 families across England.
Beacon provides a free CHC advice service, funded by NHS England, as well as advocacy and representation charged at a lower cost than many legal firms. We are well renowned as England’s foremost experts in CHC and frequently advise policy-makers on policy changes and updates to the guidelines.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.
Home based: National with occasional travel
Job reference: 183
Contract type: Fixed-term until 31st March 2025 (possible permanency beyond March 2025)
Part time: 22.2 hours, 3 days per week, between Monday to Friday 9am – 5pm (exact dates to be agreed/discussed at interview)
Salary: £13,890.00 - £14,883.00 (Full time equivalent £23,150.00 - £24,805.00) per annum (dependent on experience) +Benefits!
Benefits:
- 25 days pro rata annual leave
- Cash Wellbeing Healthcare Plan Cover
- Death in service benefit
- Option to buy up to 5 additional days pro rata annual leave
- Discretionary shut down days at Christmas
- 1 Community Leave Day per annum
- Bike to work scheme
We have an exciting opportunity for a Part time Bid Officer to join our team, to work within our support services, to provide administrative and bid support to the Service Design and Development (SDD) team. The successful candidate will support the team to submit high quality bids to retain and expand our services.
The Bid Officer will act in a supportive capacity, independently coordinating administrative functions as well as tracking new opportunities and supporting with competitor/market analysis and assisting with managing and tracking of contracts.
As part of POhWER’s Bid team you will support the Bid Manager and Grants and Partnership Manager throughout the tender/application process; monitoring tender trackers and identifying and scoping potential tender opportunities. This role includes completing SSQs (standard selection questionnaires) for tenders and attending market engagement events (virtually or occasionally in person).
We are looking for someone who has excellent administrative, organisational and time management skills with the ability to work accurately, with attention to detail. The successful candidate will have knowledge and understanding of working in a Business Development team including good knowledge of the tender process.
We are looking for someone with good IT skills with knowledge of standard Microsoft packages a good standard of English and maths and confident written and verbal communication skills with a commitment to a high level of confidentiality.
The successful candidate will have a confident and positive attitude as well as a strong team player with a flexible approach to meet needs of the team/business. You will have the ability to work confidently and independently with staff at all levels in the organisation and have knowledge and understanding of production of reports in a variety of formats.
Please refer to the job description for more information about the role.
How to apply
We’re keen to get a Bid officer started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.
Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and your notice period.
Please apply by submitting your CV and cover letter.
Closing Date: 09:00am, Tuesday 2nd April 2024
Interviews: Monday 15th & Tuesday 16th April 2024
Location of Interviews: Remote (via Zoom or Microsoft Teams)
We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.
We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.
A DBS check will be conducted for this post.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
London: £70,995 to £87,781 | National: £60,014 to £76,800
The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London, for individuals based close to an COP office then the team are in a couple of days a week. They offer extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The Head of Finance and Procurement will report to and work closely with the Director of Enabling Services leading the Finance Team. This team is highly competent, reliable, and experienced in what they do. A Senior Leadership role supporting the Chief Executive and Directors to lead, plan and implement the College’s agreed strategic priorities, ensuring products are fit for purpose and have the greatest overall benefit for end-users in policing.
The key responsibilities of the Head of Finance and Procurement will be:
- Engage, build and influence relationships with internal and external stakeholders providing strategic vision, leadership and accountability. Evaluate the impact of College policy, products and services to understand stakeholder impact and contribution to the College’s agreed strategic priorities Champion the efficient use of College resources and budgets
- Develop transformational strategy, policy and proposals to deliver the organisation’s agreed strategic priorities, utilising research and best evidence to apply rigour and challenge.
- Lead financial and procurement strategies and planning for the organisation, making appropriate and timely recommendations to the Executive and College Board
- Lead the overall management of day-to-day internal financial controls and assets including the detection and monitoring of fraud, and financial risk management
- Identify, analyse and manage strategic risks proactively, reporting, escalating and putting in place mitigation as appropriate and ensuring all risk assessment is timely, proportionate and balanced with the operational realities and requirements of policing
- Develop, lead and performance manage individuals through line management and/or matrix management arrangements as required, ensuring adequate resourcing is planned to meet objectives and that project and programme management disciplines support the delivery of key initiatives
The successful Head of Finance and Procurement will have:
- You must be ACCA, CIMA or ACA fully qualified finance professional
- Strong ability to build effective working relationships with internal and external stakeholders at all levels and work collaboratively to achieve objectives
- You will have led a team or teams during your career
- Strong ability to effectively challenge and influence others, including more senior colleagues and stakeholders, to ensure the right outcome is achieved
- You will have experience of managing budgets and forecasts, dealing with external stakeholders (such as internal and external audit), and have been involved in risk management and performance management
- Able to communicate with, engage and inspire others at all levels
Robertson Bell is exclusively partnering with the College of Policing to recruit a new Head of Finance & Procurement with the role based remotely or from one of the offices. The benefits package is generous including up to 31 days of personal annual leave and around 28% Employer contribution to pension.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Lesley Hynes Fundraising is looking for an experienced trust fundraiser who wants to take their career to the next level. We are looking for someone who is a great trust fundraiser today and who has the ambition to build a stellar future career in this space.
At Lesley Hynes Fundraising, we recognise the essential role that trust income plays in providing a funding backbone to the charity sector. We are looking for someone who understands the critical role this type of fundraising plays and who wants to excel at it in support of our clients. The successful candidate will not only work directly with a range of amazing clients, but also play a key role in developing trust fundraising excellence and expertise across the company, liaising with colleagues and planning collaborative sessions with them and external partners. It’s a role with variety built in.
Lesley Hynes Fundraising works exclusively with small and medium-sized charities and NGOs, providing fundraising expertise, strategic direction and hands-on fundraising support to help charities achieve sustainable growth. Our clients are charities working in mental health, rare disease, the environment, asylum support, food aid, the criminal justice system, and homelessness. We work with them in the long-term and are a critical part of their organisations. We don’t dip in and out. We are a constant. We’ve worked with 30% of our clients for over a decade.
Our specialism is in raising multi-year unrestricted funding from charitable trusts and foundations. We are determined to succeed and we are tenacious for our charity clients. Since 2010, we have raised £33 million for them.
Our team is made up of five established trust fundraisers, most of whom have over 20 years’ experience in fundraising for a broad range of charities across the sector, including health, social welfare, human rights, refugees, penal reform, arts and the environment.
The work is varied and hugely satisfying and the culture friendly, professional, supportive and respectful.
As Trusts and Foundations Fundraiser you will:
- Develop and deliver a strategy to maximise Trust and Foundation income and ensure that all opportunities for securing grant income for Lesley Hynes Fundraising clients, or similar sources of funding, are explored.
- Undertake detailed prospect research and maintain accurate records of the research for Lesley Hynes Fundraising clients.
- Write funding applications on behalf of Lesley Hynes Fundraising clients and assist in drafting and reviewing funder reports.
- On occasion assist in the organisation of events in order to present Lesley Hynes Fundraising clients’ case for support, and attend external meetings with Trusts and Foundations if the client requires.
If you have over 5 years experience in trust fundraising and a track record of success, we hope you will consider joining our team and we look forward to hearing from you.
Applicants not contacted within 2 weeks of the closing date should assume they have been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
COMPASS PROJECT - MANAGER
Chrysalis Group are offering an exciting opportunity to an experienced individual to join the Group Support Services team as a manager for the Compass Project.
We are looking for a manager that is passionate about helping people in recovery and has their own personal experience to draw from.
The Compass Project is a Bristol Social Enterprise founded in April 2012 set up for and informed by people in Recovery from Addiction and its related Mental Health and Social Consequences, and managed by a team of skilled professionals and trained mentors. Its main focus is to help others recovering from addiction and mental health issues, so they can receive the support, skills and direction to enable them to feel, empowered, and be confident enough that they have the necessary skills to move into mainstream society and live lives that are free from the harmful consequences of Addiction, living freely, happily, autonomously and independently.
Compass supports the teaching of skills such as IT, English, CV Building, Driving, Retail Sales & Management, Recycling, Gardening, Property Maintenance, Furniture Restoration, Handy Man Services, Managing Donations, Stock Management, Customer Service, Time & Attitude & Behaviour Management, Self-Management, Conflict Management, Relational Confidence, Building Supportfull and Enabling Relationships. We also provide tailored One to One support, Peer-Support, Support Groups, Peer Led Community Activities, Counselling and or Psychotherapy, Psycho-educational Workshops, including Non-Mandatory Spiritual Workshops from a Catholic/Christian perspective open to all whether from other faiths or from non-believers or agnostics, (the only requirement is respect for others and an open mind). We also provide as part of our wider support network within the Group, Structured Supported Accommodation for those who are in or seek Recovery from within an Abstinence Based Perspective.
The ideal candidate will have a passion for helping others as well as a track record of :
- Working as part of a multi-disciplinary team to deliver objectives and income targets through excellent customer service and be able to instil your passion and abilities in your team.
- Have excellent communication skills when dealing with team members, other group employees and other stakeholder.
- Managing safeguarding for service users, staff and volunteers including monitoring any going through recovery.
- Planning and delivering inclusive community engagement, enabling our identified communities to contribute to, promote and share the project’s vision.
- Experience of working with a wide range of people with an equally wide range of needs as well as an awareness of, and sensitivity to, addiction, recovery, mental health, addiction related offenders, those with a disability, and social inclusion issues.
- Excellent and high-level organisational skills with the ability to prioritise workloads to meet deadlines without compromising business deliverables.
Key responsibilities:
- Work collaboratively, pragmatically and enthusiastically with group senior management to ensure outcomes are met and delivered in line with the Group business plan
- Maximise income by ensuring a great retail offer, excellent customer service and communication, supporting services offered, efficient stock rotation, collection and delivery schedules, active grant applications and good use of financial data.
- Address where necessary and seek further support where required in addressing any concerns or contraventions to our Code of Conduct and provide regular inductions, re-inductions and appraisals using a reward and recognition system.
- Plan and deliver inclusive community engagement and activities, enabling our identified communities to contribute to, promote and share the project’s vision.
- Build and maintain relationships and networks with our partners, collaborators and identified communities.
- Effectively communicate with team members, other group employees and other stakeholders including undertaking internal and external reporting requirements for trustees, funders, and project partners.
- Contribute to the collaborative nature of project delivery, supporting team members, sharing learning and co-developing the work programme.
- Publicise and promote our services and shop, e.g. social media, creating presentations, giving talks and preparing documents.
- Be able to work flexibly to meet the needs of the organisation.
The client requests no contact from agencies or media sales.
- Contribute to high-profile OTS project in a pivotal year
- Work closely with the CEO and Chair
About Our Client
Established by the telecoms industry in June 2022, TOTSCo (The One Touch Switching Company Ltd) is a member-owned company whose goal is the introduction, in line with new regulations, of switching processes for broadband and voice services in the home and for businesses. The planned date for the implementation of the corresponding One Touch Switch process and technology is 12 September 2024 and is likely to be headline news in the consumer press. Given its unique position in the industry, the governance of TOTSCo is key to its legitimacy and effective operation. TOTSCo is looking for a Chief of Staff to drive the development of its governance and strategy.
Job Description
Reporting to the CEO, the job holder will work closely with the CEO, the executive team and the board on a variety of tasks to help TOTSCo achieve maturity in its governance, decision making and strategy and more generally as an organisation. Tasks include:
- Forward-planning board agendas in the light of strategic and operational priorities
- Preparing papers for board consideration under direction, including appropriate analysis and recommendations
- Support strategic development and implementation
- Preparing periodic board off-site strategy meetings
- Support board committees (e.g. Remco, ARC) in meeting preparation
- Development, management and review of organisational policies, including development of the staff handbook
- Support the board in implementation of Wates code of corporate governance
- Support the executive in preparation and analysis of consultation exercises with stakeholders
- Ad-hoc operational, strategic and organisational projects
Should time allow, additional tasks may extend to a variety of projects such as:
- Assist in analytical tasks such as the interpretation of OTS data
- Compliance analysis (in association with external advisers)
- Development with SMEs of TOTSCo's operations procedures manual
The Successful Applicant
We are looking for candidates who can demonstrate experience in such tasks and that could add value in TOTSCo's journey to maturity.
To be successful, candidate will need to demonstrate the following qualities and experience:
- Analytical thinker, also delivery focused
- Excellent written and verbal communication
- Numerate
- Policy and process mindset
- Programme and planning management
- Experience of governance processes
- Self-motivated and organised
What's on Offer
This role is homeworking and can be performed from anywhere in the UK.
There will be travel to London approximately twice a month and this will be paid for.
Salary - £80-£100K
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Executive.
Home based: National with occasional travel
Job reference: 182
Contract type: Fixed-term until 31st March 2025 (possible permanency beyond March 2025)
Part time: 22.2 hours, 3 days per week, between Monday to Friday 9am – 5pm (exact dates to be agreed/discussed at interview)
Salary: £19,299.60 - £22,705.20 (Full time equivalent £32,166.00 - £37,842.00) per annum (dependent on experience) +Benefits!
Benefits:
- 25 days pro rata annual leave
- Cash Wellbeing Healthcare Plan Cover
- Death in service benefit
- Option to buy up to 5 additional days pro rata annual leave
- Discretionary shut down days at Christmas
- 1 Community Leave Day per annum
- Bike to work scheme
An exciting opportunity has arisen for a part time Senior Bid Writer to join our Business Development team working on tender opportunities, tracking new and existing business and handling of new contracts for POhWER.
POhWER needs to increase and diversify its income to achieve greater financial sustainability. To do this we need to grow our services to reach new parts of the UK and new areas of work. However we also recognise the importance of retaining our existing contracts. To support this ambition we are looking for someone to support and work with our existing team.
Our Bid Writers coordinate the organisation’s response to all tenders. This includes re-tendering for our existing services as well as responding to tenders for services in new areas, or new services in our existing areas.
The role includes:
· Lead and co-ordinate tender activity ensuring that POhWER wins and retains new and existing services and contracts
· Take ownership of the bid response, style and format and overseeing it through the production process.
· Prepare and write tenders in a persuasive manner that takes full account of customer-specific style and content.
You will have excellent written communication, attention to detail and proof reading skills and a good knowledge of POhWER’s services. You will also have an ability to work to strict deadlines and a confident, flexible and positive attitude.
Please refer to the job description for more information about the role.
How to apply
We’re keen to get a Senior Bid Writer started in this role. If you think this sounds like the ideal job for you, please apply as soon as possible as we may close this job advert early if we receive a high number of applications.
Please submit your CV and cover letter (cover letter no longer than 1 side of A4) before the application deadline. In your cover letter please include your reasons for applying for the role, how you meet the person specification criteria and your notice period.
Please apply by submitting your CV and cover letter.
Closing Date: 09:00am, Tuesday 2nd April 2024
Interviews: Wednesday 10th & Thursday 11th April 2024
Location of Interviews: Remote (via Zoom or Microsoft Teams)
We are looking to recruit people who share our core values and can demonstrate that they apply and live those values in their daily working practice.
We apologise in advance, that if you do not hear back from us within two weeks of the closing date then please presume that you have been unsuccessful.
A DBS check will be conducted for this post.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award and a member of the MINDFUL EMPLOYER scheme. We are a member of the Positive about Disability scheme and disabled applicants who meet all the essential criteria will be guaranteed an interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we are:
For over 25 years Oasis Project has been delivering services for women, children and families affected by substance use. We are an award-winning, trauma-informed organisation, aiming to empower those affected by substance use to make choices that lead to change. We have an incredible team of staff working across three premises in Brighton and Hastings. To find out more see our website.
We are looking for:
Oasis Project is recruiting a Head of Fundraising and Development. As Head of Fundraising and Development, you will work with our board of trustees, senior leadership team and staff. You will manage and develop the fundraising, communications, and marketing functions, to promote the implementation of Oasis Project’s new strategy for 2024-27. You will lead and deliver on income generation targets which support the mid and long-term sustainability of Oasis Project. You will be an experienced fundraising manager, with sound bid-writing experience who is looking to move into a senior leadership role. You will be part of an award-winning charity, with an incredible team of staff across three premises in Brighton and Hastings.
You will have:
· Fundraising experience (with trusts and foundations) working in a management level role within a voluntary sector organisation, wanting to or having progressed into senior leadership.
· Experience in financial management, budgeting skills, with a high degree of IT literacy.
· Experience in thinking strategically and developing operational business plans.
· Demonstrable experience of working in a fundraising and development role with a focus on income generation and fundraising strategy development.
· Strong leadership skills and the ability to enthuse, motivate and develop teams of people to deliver results.
· Ability to write clear and persuasive documents including bids, marketing materials and board reports.
· Commitment to mirroring Oasis Project values in day-to-day work – collaboration, care creativity and learning.
· Proven track record of securing funding in a tough financial climate, including through trust and foundations and government contracts.
We offer:
· 28 days holiday plus bank holidays.
· Well-being support, including 24/7 Employee Assistance Programme with GP access.
· Paid well-being hour once a month.
· Funded monthly clinical supervision and learning and development opportunities.
· Relaxed dress code and flexible working opportunities.
Please note:
· Oasis Project is committed to inclusion and diversity. We welcome applications from people with disabilities and/or people from the global majority, who are currently under-represented in our organisation.
· Oasis Project is committed to lived experience being central to its service development. We welcome applications from people with relevant personal/professional experience.
How to apply:
· To find out more about the role, please visit our website or alternatively you can email us. If you would like to chat to someone about this role, please contact us via the recruitment email.
· Please email your CV and covering letter, which clearly sets out your knowledge, skills and abilities in relation to the key responsibilities outlined in the job description along with your Diversity and Inclusion Monitoring form.
· If you are having any difficulties in applying or require any of this information in a different format, please contact us and ask for Charis Bull (Admin Manager)
· The closing date for applications is 5pm on Monday 8th April 2024.
Thank you for your interest in working for the Oasis Project. We look forward to hearing from you.
Please either apply direct through Charity Job or send your CV and covering letter to our recruitment e-mail address.
The client requests no contact from agencies or media sales.