Client Support Coordinator Jobs in Bristol, City Of Bristol
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Betknowmore UK is collaborating with partner organisations to work as part of a wider team, on the delivery of the Armed Forces Gambling Harms Support Network (AFGHSN). The work will include the provision of training and gambling awareness activities, helping to raise and address the subject of harmful gambling. Working and engaging with armed forces support and personnel services, individuals harmed by gambling, their wider network, stakeholders, and other relevant groups within the veteran and active armed forces communities, the aim is to create trained personnel able to support the work of the AFGHSN.
A key aspect of the role will be working with individuals experiencing gambling harms, requiring an empathetic and compassionate approach and awareness of the complex issues being addressed. A robust management of safeguarding and safe working practices is essential.
It is essential that you are based within one hour travelling time of London, as extensive travel to London and the UK is expected.
Role Purpose
An armed forces veteran or someone closely involved with the armed forces (a family member for example), the post holder will also have a unique insight on gambling harms, and their impact on health and wellbeing specifically within the military.
The Armed Forces Peer Aid Coordinator will initially prioritise engaging with veterans and military organisations to deliver the AFGHSN training programme, along with gambling awareness activities. The purpose is to upskill key armed forces personnel and those in connected communities, enabling and enhancing their knowledge, skills and confidence to address gambling harms.
The second key responsibility is to recruit, train and support Peer Supporters to deliver safe, effective support for individuals and their networks that have been harmed by gambling. It is expected that Peer Supporters will be individuals with ‘lived experience’ of gambling harm themselves or as an ‘affected other’.
The post holder will work with the Head of Peer Support Services to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are strictly adhered to, and a clear understanding established of how the service integrates with other support and treatment networks.
The AFGHSN Peer Aid team will ensure that the support and working relationships are safe and secure, and the health and wellbeing of all participants is intact. Peer Support will be in a befriending capacity and should be provided with a considered and transparent approach. Other support activities will be developed, such as group support and weekly meet ups.
Stakeholder management is essential to the role, as is establishing and maintaining relationships within the AFGHSN, alongside confident communication skills to deliver presentations and other promotions within armed forces community, education and health centres to help grow and evolve the service.
We are especially keen to receive applications from individuals with experience of gambling addiction and recovery from within the armed service with a minimum of two years abstinence.
Please review the full Job Pack before applying with your CV and cover letter.
Previous applicants need not apply.
Please refer to the full job pack on our website before submitting your application, ensuring you detail how you meet the person specification in your cover letter.
The client requests no contact from agencies or media sales.
North Bristol & South Gloucestershire (NBSG) Foodbank has operated for 12 years, providing emergency food parcels to people in crisis in the local community. Recently, we have shifted our focus to go beyond food and try to tackle the root causes of food insecurity. One goal of our new strategy is to change minds, change policy and create empathy about poverty. The Campaign Coordinator is responsible for working towards this goal by delivering the Trussell Trust’s (TT) influencing and mobilising work during the General Election (GE). You will do this by building strong relationships with other food banks in the Bristol & South Gloucestershire area. Campaign Coordinators implement TT’s national GE strategy, by using Organising techniques to put pressure on Prospective Parliamentary Candidates (PPCs) in each Combined Local Authority.
You will lead local community teams of people who support ending the need for food banks, to secure commitments from your PPCs to ‘prioritise the problem of people going without essentials if re/elected, acknowledging the role social security needs to play in tackling it.’
This role is funded by TT as part of their GE strategy, and you will be part of a network of Campaign Coordinators around the UK doing this work. You will serve as the link between NBSG Foodbank and the Mobilisation team at TT, as we build a movement to end the need for food banks.
Desirable Key Skills and Experience:
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Experience of campaigning or organising to achieve a change.
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Experience working alongside people with lived experience of poverty.
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Experience facilitating groups and organising engaging group activities.
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Experience managing and working with volunteers.
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Experience of community outreach in the local area.
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Good project management skills, able to balance a range of priorities.
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A current full driving licence is required.
Personal Attributes:
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Excellent interpersonal skills and the ability to build relationships and gain trust of people with lived experience of poverty and using food banks.
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Confident in communicating, and able to seek and balance a range of views and stakeholders, influencing where required.
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Demonstrate a commitment to the values of the TT & NBSG Foodbank.
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Be sympathetic toward the Christian ethos, origin and values of the project.
Roles & Responsibilities:
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To build trusted relationships with food banks during (pre and post) UK General Election. You will hold 121 conversations with each food bank in the Bristol & South Gloucestershire area and ensure there is clear communication between the food banks.
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To support teams of community volunteers. You will have 121’s with: food bank staff, volunteers, partner organisations and stakeholders in each community to develop community bases for your campaign work.
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To lead effective door-knocking teams in your community. You will door knock with your community campaign team to drum up support for the campaign, provide members of the public literature on food bank use in their local community, and invite people to their local hustings.
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To help each of your community campaign teams organise a local hustings. You will ensure that your community campaign teams: attend national TT webinars, receive national guidance on how to approach PPCs, understand the TT legal GE guidance, understand the logistics of organising a hustings, ensure that the hustings is as accessible as possible and ensure that the voices of people with lived experience are heard through the hustings.
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To develop good relationships with local press and media outlets. You will work alongside National TT colleagues to find key press and media contacts in your area, ensuring your community campaign teams get coverage for their hard work.
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To deliver the local campaigning strategy working with food bank staff, volunteers and clients.
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To work with the Organising and Local Mobilisation (OLM) team in TT and engage with the training and support on offer, including work with other Campaign Coordinators in the TT network.
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To liaise with the Foodbank Manager regularly, providing updates on campaigns work, coordinating its integration into the entire NBSG team, to ensure the work is sustainable.
Key Stakeholders
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NBSG Foodbank team.
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Other local food banks, including the project managers, volunteers, and people they support.
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Local elected representatives.
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Local stakeholders and partners (charities, churches, and other relevant community groups).
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Local organisations working to support people in poverty.
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The TT Area Team, who support your food banks in their day-to-day work.
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TT’s Senior Manager for OLM.
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The wider TT OLM Team who will deliver training and relational support.
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TT Head of Organising and Local Mobilising.
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TT’s Activations team.
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TT’s church engagement team.
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Joseph Rowntree Foundation staff.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us:
Community ConneX is a campaigning organisation and a multi-project service provider working across West London. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Location: Remote based in Oxfordshire
Key duties:
· Recruiting, training and providing ongoing support to volunteers
· Working with the children and young people to assess their service requirements
· Working with stakeholders to raise awareness and recognise and identify care leavers and young people in need of the Independent Visitors and Care Leavers service
· Looking at opportunities to engage and work with services to identify care leavers and independent visitors
· Reporting and discussing all safeguarding concerns with the service manager
· Completing initial assessments and matching volunteers to young people
· Raising the profile of the Independent Visitors and Care Leavers service
Our ideal candidate:
· Has qualifications relevant to the role
· Has experience of working with children and young people.
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the child (UNCRC)
· Has excellent communications and writing skills, and the ability to tailor written and verbal communications to a wide range of different audiences
· Can maintain existing relationships and develop new relationships with clients, families, colleagues and volunteers
· Can generate reports and make presentations
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities meeting the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
Co-ordinator
Remote working in or near Somerset
£24,960 pa plus excellent benefits
35 hours per week
One year fixed-term contract initially
You will be joining us at an exciting time as we set up our new RNID Near You care home service in Somerset. As a Co-ordinator, you will focus and lead on developing and delivering our new care home service across the locality through sessions in care homes to residents, their visitors and staff, we will be offering:
- practical hearing aid support
- information on hearing loss and tinnitus
- hearing checks
You will be responsible for co-ordinating sessions across the region in care home settings and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Somerset. You will have responsibility for the set up and running of these sessions and have good local knowledge of Somerset in order to seek new opportunities for delivery of our RNID Near you services.
We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to venues where we will provide drop-in clinics in community settings.
You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.
You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.
We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.
Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus.
We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.
We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 26 April 2024.
Interviews: 29 and 30 April 2024.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
- Position: 6 month FTC (with potential for extension)
- Part time hours will be considered (min 3 days per week)
- Salary: £60,000 - £70,000 pro rata, depending on experience
- Location: Remote first with an office available in Central London
- Deadline for applications: URGENT - This role is interviewing on a rolling basis and will close when filled.
The Position:
Our outstanding charity client is recruiting an Interim Head of Fundraising (Election). This is an exciting opportunity to play a key role in leading and managing their fundraising initiatives, helping them to build strong foundations for the future, liaising high-profile donors, and maximising on the increased profile and visibility they will have during this election year.
You will be a key member of the management team and will work closely with teams across the organisation and their high-profile, experienced board to shape organisational ambition and exceptional fundraising practice.
You will also lead an ambitious multi-disciplinary team of fundraisers across all income areas.
Requirements:
- Significant experience of fundraising gained at a senior level, with a proven track record of securing and grant managing six-figure+, multi-year funding from charitable trusts, companies and/or individuals.
- Confident in managing key donor relationships.
- Comfortable directing and supporting senior staff to engage in fundraising.
- Good knowledge of and networks in the UK fundraising space, including working with major donors, charitable trusts and individual giving.
- Experience of working with donor CRM systems to support high quality relationship management, preferably Salesforce.
- Available to start immediately.
We are recruiting for a Peer Support Lead:
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to increase awareness of hepatitis C, reduce stigma, and promote access to testing and treatment for people living with hepatitis C across Bristol & Weston areas.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working as part of a growing team, this post will continue the development and delivery of the Hepatitis C peer project, recruiting and supporting volunteer peers across Bristol and surrounding areas. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, promote and facilitate increased testing for HCV, targeting marginalised and disadvantaged communities and ensuring referral and ongoing support through treatment and harm reduction approaches to prevent reinfection and other harms among PWID.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The role
As Welfare Officer you will work alongside four National Support Coordinators, ensuring our members receive welfare and benefit related information, advice, and guidance via telephone, zoom meetings, and email.
We are looking for someone to work 9am – 5pm Monday to Friday. There will be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential.
We are a looking for an innovative self-starter to join our small national team of 16 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist welfare and benefits advice.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Investment in your personal and professional development
Only applicants with a tailored covering letter will be considered.
The client requests no contact from agencies or media sales.
Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation. We work across three continents and within multiple sectors with many organisations.
We are looking for an experienced Business Development and Advisory Manager to join our committed team, who will hit the ground running.
Key tasks and responsibilities:
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You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to generate funding and drive impact. This includes taking the lead in developing project proposals for clients.
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You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
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You will project manage all client projects from start to finish.
The role is diverse with opportunities to generate new funding to drive impact, project manage and implement training and activity with a variety of businesses, and to try out new ideas. You will work remotely, but in close cooperation with the Head of Business Development, and rest of our growing team across the world.
Who you are:
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An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience).
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The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals.
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Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals.
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An excellent trainer, with experience of delivering training to businesses.
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A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those.
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A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour.
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An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events.
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A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders.
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Someone with a good eye for detail, whilst retaining sight of the bigger picture.
What we can offer you
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A permanent contract (0.8 FTE or full-time).
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A competitive salary (salary band £39,861 - £51,248 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits.
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Being part of a growing, innovative, and exciting not for profit organisation.
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A friendly global team which is passionate about and committed to fair work, ethical recruitment and systemic change.
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Flexible and family-friendly working arrangements.
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Working remotely (UK-based), with regular online meetings and social team gatherings and in-person meetings as required.
Details: Closing date: 26/04/2024 | Interviews: Thurs 09/05/2024 | Starting date: ASAP
To apply: Please send us your CV and motivation letter (max. 2 pages of A4) outlining the skills and experience you have that meet the requirements of this role as outlined in the Job Description, please include ‘Application Business Development and Advisory Manager’ in the subject line.
The client requests no contact from agencies or media sales.