South Wales based charity, Valleys Kids has an exciting opportunity for the right person to be their new Chief Executive.

Over the last 40 years we’ve built up an impressive track record of improving the lives of the most vulnerable and disadvantaged in society through working closely with the local community.

We’re now looking for someone with energy, passion and experience to build on this success and ensure that the pioneering spirit of Valley’s Kids flourishes into the future. 

If you want to be a key part of this exciting journey, and think you’re up for the challenge, we want to hear from you!

For a full introduction to Valleys Kids and the CEO role, please download the job pack below. 

Job title: Chief Executive

Responsible to: Valleys Kids Board of Trustees

Salary: £45,000 per annum

Location: Penygraig, South Wales with some home working

Hours: Full-time

As a family friendly organisation, we recognise that obligations outside work are important and that balancing work and family commitments can sometimes be a challenge.  We offer a range of flexible working opportunities.

Annual leave entitlement: 25 days annual leave plus bank holidays

Employer pension contributions: 3%

Introduction

The Chief Executive must have the drive, enthusiasm. leadership and management skills needed for helping us to sustain and build upon a remarkable legacy of community development work within the South Wales coalfield area.

Key responsibilities

To provide leadership for the whole organisation and to be responsible for the management and administration of Valleys Kids within the strategic and accountability frameworks laid down by the board of trustees.

Leadership

•To lead, inspire and motivate staff and volunteers, providing them with clear direction and sound decision-making and enabling them to contribute significantly to organisational development.

•To assist the board in maintaining the values, ethos, vision, and mission of Valleys Kids.

•To ensure that Valleys Kids’ values, ethos and policies are relevant, fair and consistently implemented.

•To develop and keep under review a medium-term to long-term strategy for Valleys Kids which sets out how it can achieve its vision and mission and obtain board approval for it.

•To ensure that the work of Valleys Kids is focused on achieving the priorities set out in the strategic plan and establishing the most effective service responses to the needs identified within communities. 

•To develop an organisation that is constantly seeking ways to learn, to improve its performance, and to innovate.

•To maintain an environment that attracts and retains the best staff and volunteers.

Management

•To be accountable to the board for the proper and effective management of Valleys Kids.

•To run Valleys Kids efficiently and effectively by ensuring that the organisation has an appropriate management structure and management systems which enable it to fulfil its strategic objectives and to carry out its work.

•To ensure that all management policies and decisions support the agreed vision, mission, values, and strategic priorities of Valleys Kids.

•To ensure that the business, operational and annual plans needed to underpin the strategic plan are developed, agreed and implemented.

•To provide staff with operational arrangements that ensure clarity of roles, responsibilities and delegations.

•To ensure that the work done to recruit, manage, train, support and develop staff reflects good employment
practice and is directed towards achieving Valleys
Kids’ objectives.

•To ensure that Valleys Kids is aware of best practice and that it constantly works to achieve this within the constraints laid down by the trustees and resources available.

•To identify appropriate methods for monitoring the performance of Valleys Kids and getting feedback on service quality and for providing performance reports back to the board on the performance of Valleys Kids against its strategy, its business, operational and annual plans, and against the annual budget as approved by the board.

Finance and risk

•To be responsible overall for the financial health of Valleys Kids including developing, overseeing and monitoring an effective programme of income generation.

•To put in place effective budget-setting, financial planning and delegation processes.

•To ensure that the major risks to which Valleys Kids is exposed are reviewed regularly by the board and the executive team, systems have been established to mitigate these risks, and a risk analysis is automatically carried out when taking on new work or proposing new work to the board.

•To ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).

External and Internal relations

•To ensure effective communications throughout Valleys Kids and externally.

•To develop Valleys Kids’ public profile and foster good relationships with government, statutory/voluntary/private bodies, and other external stakeholders.

•To set up mechanisms for listening to the views of current and future beneficiaries on the performance
of Valleys Kids, as well as on areas for future development.

•To engage with stakeholders in partnerships which seek to promote co-working, identification of need, the provision of shared services and effective use of resources.

•To scan the external environment for changes that may affect Valleys Kids, to advise the trustees proactively and to take necessary action.

Legal and regulatory compliance

•To ensure that Valleys Kids fulfils all its legal, statutory and regulatory responsibilities.

•Together with the Chair, to enable the board of trustees to fulfil its duties and responsibilities for the proper governance of Valleys Kids and to ensure that the board receives timely advice and appropriate information on all relevant matters.

•To lead on the responsibilities Valleys Kids has to safeguard those deemed to be vulnerable and to promote the rights of people with protected characteristics.

Ensuring high-quality governance

•To draw the board’s attention to matters that it should consider and decide.

•To ensure that the board receives all necessary advice, guidance and information on matters relating to current performance, the short- and long-term future of Valleys Kids, regulatory and legal compliance, and other appropriate issues; and making sure that such advice, guidance and information are timely, honest, balanced and relevant.

•In partnership with the Chair, to ensure that the board’s delegated authority is recorded in writing and understood fully by staff and volunteers, and that all agreed reporting procedures are followed.

•To work closely with the board to ensure that the board contains the skills it requires to govern Valleys Kids well, and that the board has access to relevant external professional advice and expertise.

•To report regularly to the board of trustees on the performance of Valleys Kids, progress towards the strategic priorities and the achievement of board policies.

•To submit high-level policy proposals for the approval of the board or assist the board in the development of
these policies, and to be responsible for the efficient and effective achievement of these policies.

•To implement board decisions.

Person Specification

•A commitment to community development, tackling structural inequality and other barriers to people achieving their potential.

•Substantial experience of CEO or senior leadership at a strategic level.

•Resourceful, resilient and innovative, with the ability to manage different priorities, understand a wide range of activities and effectively manage a diverse team of professional, technical and commercial staff.

•Evidence of successful staff engagement and development practice, linking organisational values with employee behaviour.

•Ability to delegate effectively and to hold people to account.

•A strong track record of change, project and crisis management.

•Interpersonal skills and judgement, which inspire confidence and trust from staff, volunteers, stakeholders and other organisations.

•A strong track record of networking, developing and maintaining external relationships (including central and local government, funders, national and local NGOs and the media).

•An effective communicator orally and in writing, able to articulate our work to a broad range of stakeholders and to negotiate well.

•Experience of budget and financial management

•Ability to lead or oversee income generation from a wide range of sources including statutory funding, trusts and foundation, trading income and individual giving.

•An entrepreneurial approach - able to use resources effectively and develop new ideas and gain buy-in to implement successfully.

•Knowledge of risk management and information security.

•Organised, with excellent time management skills and high levels of self-motivation.

•A commitment to effectively safeguarding people at risk of harm or abuse.

•Development and management of social enterprise activities (trading activities that support the mission of the organisation and bring in unrestricted income for it).

•Existing networks in South Wales that could support the work of Valleys Kids.

•Awareness of Welsh language, culture and the public services context in Wales or a willingness to learn.

•Knowledge of relevant current and emerging technologies.

Other requirements

•Flexible with a willingness to work outside normal office hours.

• Full valid driving licence and use of a vehicle.

Chief Operating Officer

Salary: Circa £60k

St John Ambulance Cymru (SJAC) has supported people and communities across Wales since 1880. We existed before the National Health Service and provided the earliest ‘medical’ support to those who were sick or injured.

Now, in 2021, SJAC continues to perform a major role in strengthening community resilience, ensuring people are trained in first aid and able to fulfil key front-line roles to support vulnerable people, in addition to offering the opportunity for people from all backgrounds to develop their personal skills and confidence to support our charitable and income generating services whilst assisting their own career development. As a Charity, we partner with the Welsh Ambulance Services NHS Trust and the NHS Health Boards, providing ambulance support services in addition to a falls service as well as maintaining our reputation as being the leading organisation to deliver first aid training to both commercial businesses and local- based communities including schools throughout Wales.

We also provide additional support to the people of Wales through:

• Medical duties at events.
• Community based divisions.
• Falls Assistant programme.
• Caring Caller programme.
• Community First Responders (CFR).

We are also keen to focus on the development of new, innovative services which will support us in achieving our mission to save lives and enhance the health and well-being in the communities of Wales.

Since March 2020, SJAC has worked more closely than ever in partnership with WAST and NHS, as we have increased capacity and developed new innovative ways of working in order to assist and relieve the overwhelming pressure brought about by COVID-19. We have helped by continuing to provide care and support across the field hospitals, within the vaccination centres and have strengthened our Urgent Care Support within the Ambulance Service.

St John Ambulance Cymru is currently undergoing an extensive and exciting programme of modernisation, forward thinking, encompassing a review of its existing service, financial and workforce model, developing a rejuvenated culture aligned to our core vision and values to improve our overall People experience.

The Opportunity

To help promote, manage and deliver our modernisation strategy, as well as play a key role in the development of new services, we are seeking a talented Chief Operating Officer to oversee responsibility for the development of all operational services governing Ambulance, Training and Community services. This brand-new position will be key to identifying and articulating the vision and strategic direction of a newly established integrated Operations Division whilst developing and improving performance and outcomes.

Reporting directly to the Chief Executive and having line management responsibility for three Heads of Service, you will be expected to develop and oversee the delivery of charitable activities within our communities to further improve and impact positively on people’s health and well-being, balanced with the need to ensure St John Ambulance Cymru maximises opportunities available to deliver the right services, at the right time, in the right place, deemed commercially viable, generating income within a not-for-profit’ environment but which ensures the services provided by SJAC remain trustworthy, competitive and sought after by the public and also the independent and private sectors.

What you'll need to be successful

To achieve the above, we are looking for a talented Chief Operating Officer with a proven track record of credible and influential leadership, extensive experience in a senior management role and you will be able to evidence an ability to develop and manage services in a complex environment.

You will have first-class communication and influencing skills with a proven track record of achieving results through collaborative working with the added ability to motivate and inspire people to deliver the best possible services.

You will also be able to demonstrate your experience of driving strong operational performance and governance, working collaboratively with stakeholders at all levels and encouraging creativity with a strong collegiate team ethic.

How to Apply

If you believe you possess the required skills and attributes to help us lead the delivery of our strategic vision, pathing the way for future growth, we would love to hear from you! To apply for this unique and exciting opportunity, please click the apply button. You will then be send an application pack which you must complete and return with a copy of your CV (no longer than one page) by Midday on Wednesday 10th March 2021. If you have any questions about this role, please contact Helen Smith, Chief Executive for an informal chat

We are currently looking for a Wales Office Manager to provide a full business management service to the office of Carers Trust Wales and support the work of the Director of Wales.

The successful candidate will have a range of responsibilities including diary management and supporting governance processes. The successful candidate will also be responsible for ensuring the quality of processes and systems to facilitate the effective running of Carers Trust Wales’ office in line with annual plans and funding requirements. 

The post will sit within the Carers Trust Wales team and be managed by the Director of Wales.

The successful candidate will have excellent communication skills, the ability to read and draft relevant information at pace along with event management experience.

This is a great opportunity for someone interested in joining a vibrant organisation and very successful team to make a difference to the lives of unpaid carers across Wales.

To apply please complete an application form.

Applications close at 12 midnight Sunday 28 February 2021.

Carers Trust Wales provides information, advice and support to Wales’ 370,000 unpaid carers and to professionals who work with carers. Together with our Network Partners, a network of local carer focused charities, we provide support, information, advice and services for children, young people and adults caring, unpaid, for a family member or friend.  The number of carers is growing, with 3 in 5 of us likely to become a carer at some point in our lifetime. Unpaid carers save the Welsh economy over £8.1bn every year and act as a crucial support to our stretched health and social care systems.

Mae Ymddiriedolaeth Gofalwyr Cymru yn darparu gwybodaeth, cyngor a chefnogaeth i’r 370,000 o ofalwyr di-dâl yng Nghymru ac i weithwyr proffesiynol sy’n gweithio gyda gofalwyr. Gyda’n Partneriaid Rhwydwaith, rhwydwaith o elusennau lleol sy’n darparu ar gyfer gofalwyr, rydym yn darparu cefnogaeth, gwybodaeth a gwasanaethau i blant, pobl ifanc ac oedolion sy’n gofalu, yn ddi-dâl, am aelod o’r teulu neu gyfaill.  Mae nifer y gofalwyr yn tyfu, ac mae 3 o bob 5 ohonom yn debygol o fod yn ofalydd ar ryw adeg yn ein bywydau. Mae gofalwyr di-dâl yn arbed dros £8.1bn i economi Cymru bob blwyddyn ac maent yn rhoi cefnogaeth allweddol i’n systemau iechyd a gofal cymdeithasol sydd o dan bwysau dybryd.

Rydym yn chwilio am Reolydd Swyddfa Cymru i ddarparu gwasanaeth rheoli busnes llawn i swyddfa Ymddiriedolaeth Gofalwyr Cymru a chefnogi gwaith Cyfarwyddwr Cymru.

Bydd gan yr ymgeisydd llwyddiannus nifer o gyfrifoldebau gwahanol gan gynnwys rheoli dyddiaduron a chefnogi prosesau llywodraethiant. Bydd yr ymgeisydd llwyddiannus hefyd yn gyfrifol am sicrhau ansawdd prosesau a systemau fel bod swyddfa Ymddiriedolaeth Gofalwyr Cymru yn rhedeg yn ddi-drafferth yn unol â chynlluniau blynyddol a gofynion ariannu.

Bydd y swydd yn rhan o dîm Ymddiriedolaeth Gofalwyr Cymru ac yn cael ei rheoli gan Gyfarwyddwr Cymru.

Bydd gan yr ymgeisydd llwyddiannus sgiliau cyfathrebu rhagorol, y gallu i ddarllen a llunio gwybodaeth berthnasol yn ddioed ynghyd â phrofiad o reoli digwyddiadau.

Mae hwn yn gyfle gwych i rywun sy’n awyddus i ymuno â mudiad bywiog a thîm llwyddiannus iawn er mwyn gwneud gwahaniaeth i fywydau gofalwyr di-dâl ledled Cymru.

Trefnwyd cyfweliadau ar hyn o bryd ar gyfer yr wythnos yn cychwyn ar 22 Chwefror yng Nghaerdydd.

I wneud cais dylech lenwi ffurflen gais.

Y dyddiad cau ar gyfer ceisiadau yw 12 ganol nos dydd Sul 28 Chwefror 2021.

Flexible location - Fixed term maternity cover contract for a period of 14 months from April 2021

The role

The role is maternity cover during a key period of cross-organisational activity for the Digital Product team. Expected outcomes for this period include the development of a new website for Breast Cancer Now, and a related project to ensure cookie compliance across all our websites and apps.

The Head of Digital Product leads on the development and management of digital platforms, website content and technology.

The role will manage the Digital Product team, who work on website projects, digital services and apps, and support the delivery of content for these, including but not limited to health tools and products, ecommerce systems and fundraising campaigns.

The role will work with the Associate Director, Digital and Strategic Insight to deliver a digital product and content strategy for the charity, including the development of new digital products to achieve marketing and organisational objectives. 

The role manages two Digital Product Managers and the Digital Content Manager.

About you

At this key time for the Digital Product team, you will have demonstrable experience delivering large-scale website development projects using Agile methodologies.

You are a collaborative and effective communicator, with a track record of engaging internal stakeholders and managing multiple external agencies. You’re as comfortable managing teams and working with colleagues using remote working platforms such as Microsoft Teams and Slack as you are in an office environment.

You have a strong understanding of digital product management and digital content management and production, with direct experience in the development and maintenance of websites.

About us

We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.

We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.

We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.

Please note that whilst Breast Cancer Now is following Government guidelines regarding working from home, this role will be based in your chosen office and the expectation is that once restrictions are eased that the post holder will be based within this office for the majority of the time. Should you have any queries with regards to this please contact us in the first instance.

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date Monday 8 March 2021 at 9:00am

Interview date Friday 12 March 2021

Senior Business Development Officer

(Ref:  SUS3111)

£27,528 per annum 

37.5 hours per week – we welcome requests for flexible working

Base: Flexible – Cardiff/ Home- Based

Initial home working may be expected due to office closures during current C19 restrictions

About Sustrans

Our vision and mission have never been more relevant. 

Across the UK, governments are pledging investment and action on walking and cycling.

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together

About the Role

We are looking for a Senior Business Development Officer who is passionate about sustainability to help us identify funding opportunities and develop proposals and competitive tenders.

In your role, you will take a creative and innovative approach to work, developing new ideas, writing engaging applications for funding and continually working to improve the quality and competitiveness of bids.

About You

We are looking for an excellent communicator with the ability to engage with a diverse range of stakeholders and the experience to develop strong relationships.

You will have experience of preparing successful funding bids and competitive tenders, working with others to identify new opportunities and prepare information such as project plans.

In return we can offer you genuine flexibility around working patterns. We embrace values-driven and inclusive leadership and we listen and make time for innovation through our people-centred culture.

This is a fantastic opportunity to join a small team where you can make a big impact and where we value the contribution and expertise of everyone.

Interviews

Closing date for the receipt of completed applications is 9am on Friday 5 March 2021.  Interviews will take place via MS Teams on Thursday 18 March 2021.

Should Sustrans receive an overwhelming number of applications for this vacancy, the decision may be taken to close it earlier than the advertised closing date, so please ensure your application is submitted as soon as possible.

To apply, please complete our online application form. 

Equality, diversity and inclusion

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.

We actively encourage applications from people from all parts of the community, particularly those from groups that are under-represented in our staff team. Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Policy & Public Affairs Manager

C £35,000 per annum depending on experience

Contract:Permanent

Location:Flexible home-based, with easy access to Westminster, London and willingness to travel to Cardiff and Edinburgh on a regular basis.

A world without liver disease – that’s our vision.

The British Liver Trust is the leading UK charity for adults affected by liver disease. Liver disease is the only one of the five big killer diseases that continues to increase, the Trust works to transform liver health through increased awareness, prevention, improved care and support.

We are looking for an exceptional Policy and Public Affairs Manager to join the team. This new role, will be responsible for working across Westminster and the devolved nations to influence politicians and parliamentarians so that we reduce liver disease mortality and improve care for patients with liver disease and liver cancer in the UK.

Primarily the post holder will:

• Be responsible for developing and implementing our influencing agenda, shaping and driving policy change.
• Ensure the British Liver Trust engages effectively and works in partnership with relevant key stakeholders including parliamentarians, politicians in the devolved nations, civil servants, policymakers, researchers, other related charities and clinical bodies
• Lead activities in responding to key legislative proposals, government consultations, and other strategic political consultations and developments that impact upon liver disease and liver cancer

You must be able to demonstrate success in a similar role. This is an exciting opportunity to join a passionate and committed team, to help demonstrate the impact of our work and deliver great supporter care.

We are an equal opportunities employer and would be particularly pleased to hear from candidates from minority group backgrounds.

• a covering letter explaining how your experience, skills and knowledge make you suitable for the role, with particular relevance to the Job Description
• an up to date CV

Closing date: 9.00am 2.3.21

Interviews (via Zoom): 10.3.21

Position: Insight and Impact Manager
Type: Full-time (35 hours per week), permanent
Location: Flexible (currently home-based)
Salary: £38,506 - £43,897 per annum plus excellent benefits
Salary Band: Band F, Level 2
Department: Information and Support

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

In our Insight and Impact Manager role, you’ll be leading the collection, analysis, and presentation of evidence to measure our impact across our services. This is an important role that helps provide greater insight into the service needs of the MS Community.

You’ll be working closely with colleagues across the organisation to support the further development, promotion and innovation of our services to people affected by MS.

We’re looking for candidates with:

• A proven track record of data collection and analysis, using a range of techniques
• Experience in evaluating and organising information
• Experience of developing databases and data capture systems
• Excellent knowledge of the use and application of statistical techniques (eg. averaging, correlations, statistical significance)
• Excellent knowledge of Microsoft Excel, including pivot tables, graphs, and formulae.

We offer 35 days annual leave (including bank holidays), travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our new 5 year strategy.

As part of this exciting transformation, we’ll be moving from our current National Centre based in Cricklewood, London to Finsbury Park, London later this year. We’re expecting to be moving into our new office from August 2021.

Closing date: 9am on Wednesday 10 March

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We are committed to promoting equality and diversity. 

No agencies please.

Introduction: 

Cardiff Met Students’ Union (SU) is seeking to recruit a full time Student Caseworker to join the student engagement team at the SU. Cardiff Met SU is a student facing organisation that provides representation, advice, sports, societies, volunteering and employability opportunities to students at Cardiff Met University. 

The SU is an independent body set up to represent the views of Cardiff Met students. We offer services to enhance the experience of students during their time studying. We dedicate our time and resources to giving the student community of the University, fairness, opportunities and a voice and students automatically become a member when enrolling. 

Role Summary:

The Student Caseworker role is based within the student engagement team to provide independent and impartial advice and support to students on a range of subjects relating to University life. 

The role is primarily based at the Llandaff Campus, with the requirement work from the Cyncoed Campus when necessary. Advice to students at our local UK/international partners is provided via email and Microsoft Teams. 

**With Government/University safety measures in place as a result of Covid-19 the successful candidate will be required to work remotely for the time being. 

Principle Duties and Responsibilities:

• Provide independent and impartial advice and support to Cardiff Met students on University procedures including Appeals, Complaints, Unfair Practice, Bullying and Harassment, Fitness to Study, Fitness to Practice and Student Disciplinaries 
• Act as a sign posting service for students seeking support for mental health/wellbeing support and housing issues
• Work with the SU Vice President- Student Voice to provide one-to-one student representation 
• To liaise with Staff, Schools and Departments across Cardiff Met to build positive working relationships to effectively support students
• Maintain up to date resources and guidance for the advice and support service, including maintenance of the ‘Support’ section of the website
• Manage and maintain a confidential casework recording system 
• Analyse service data to identify peaks and trends and contribute to relevant papers and reports 
• Monitor changes and updates to University policies and procedures 
• Monitoring changes and updates within Higher Education that impact on University policies and procedures 
• Represent the Students’ Union in relevant University meetings and working groups
• To carry out any other relevant duties reflective of the position with Cardiff Met Students’ Union 

Requirements

Essential

• Qualified to graduate or equivalent level or have relevant experience within Higher Education or related office or administrative environment
• Knowledge and understanding of current issues affecting students in Higher Education
• Knowledge and understanding of the importance of policies and procedures in Higher Education (i.e. Appeals, Complaints, Unfair Practice, Student Conduct)
• The ability to administer, advise and represent students at all levels of study on a range of issues
• Effective interpersonal skills, including empathy and understanding of others
• Assertiveness and the ability to maintain composure when dealing with difficult situations
• The ability to maintain a high level ofpersonal resilience
• The ability to manage and maintain a casework system
• Exceptional communication skills (written and oral)
• Excellent ICT skills including use of database systems and office software
• The ability to analyse data to identify peaks and trends and implement relevant changes to improve the service
• The ability to produce clear and accurate reports/papers
• Show a commitment to Equality and Diversity across all aspects of your role
• Ability to work effectively alone and as part of a team

Desirable

• Ability to speak Welsh
• Experience working in a Higher Education setting 
• Experience in an advisory role
• Experience with current issues affecting students in Higher Education
• Experience handling policies and procedures in Higher Education (i.e. Appeals, Complaints, Unfair Practice, Student Conduct)

An exciting temp to perm opportunity for a Support Services Team Manager has arisen to join an amazing women's charity. This fantastic charity are working to prevent and respond to domestic and sexual violence and all other forms of violence against women and girls.

Main duties:
Manage a multi-faceted team of Independent Personal Assistant's.
Promote and support effective team working through good communication and regular team meetings.
Responsible for day-to-day operation of staff.
Work closely with the other Team Managers, Services Manager and Director to ensure quality of service at all times.
Provide accurate management information as and when required.
Provide regular formal case management and supervision of staff.
Participate in the senior management team's strategic development.
Ensure all staff members receive an induction and are aware of all policies and
procedures.
Identify and implement ongoing continuous service improvement
Contribute the development of training plans for staff and policy and procedures for the organisation.
Responsible for identifying recruitment needs.
Facilitate staff development, including mentoring, delivering training, facilitating regular team meetings, observing practice etc.
Ensure that Health & Safety procedures within all premises are maintained.
Review and authorise risk assessments.
Act as the first point of contact for all queries around support issues.
Ensure adequate provision of services for all women, children and young people accessing the service.
To respond to service user complaints.
Adhere to the organisation's child protection policies and procedures.
Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for service users.
If you are immediately available with the above skills and experience, apply online toady!

An exciting temp to perm opportunity for a Support Services Team Manager has arisen to join an amazing women's charity in Cardiff. This fantastic charity are working to prevent and respond to domestic and sexual violence and all other forms of violence against women and girls.

Main duties:
Manage a multi-faceted team of Independent Personal Assistant's.
Promote and support effective team working through good communication and regular team meetings.
Responsible for day-to-day operation of staff.
Work closely with the other Team Managers, Services Manager and Director to ensure quality of service at all times.
Provide accurate management information as and when required.
Provide regular formal case management and supervision of staff.
Participate in the senior management team's strategic development.
Ensure all staff members receive an induction and are aware of all policies and
procedures.
Identify and implement ongoing continuous service improvement
Contribute the development of training plans for staff and policy and procedures for the organisation.
Responsible for identifying recruitment needs.
Facilitate staff development, including mentoring, delivering training, facilitating regular team meetings, observing practice etc.
Ensure that Health & Safety procedures within all premises are maintained.
Review and authorise risk assessments.
Act as the first point of contact for all queries around support issues.
Ensure adequate provision of services for all women, children and young people accessing the service.
To respond to service user complaints.
Adhere to the organisation's child protection policies and procedures.
Comply with data protection legislation, confidentiality and information sharing policy and procedures and all legislation connected to your work.
Support colleagues and partner agencies, through awareness raising and institutional advocacy, in order to provide the best possible service for service users.
If you are immediately available with the above skills and experience, apply online today, interviews will be held on a rolling basis due to the urgency of this role!

At Ronald McDonald House Charities UK we build and run Houses that provide a ‘home away from home’ for families who have a sick child in hospital. To do this, we recognise the importance of having strong support in our House teams.

We are excited to be able to offer a position to the right candidate at our Ronald McDonald House situated opposite the Noah’s Ark Children’s Hospital in Cardiff. We are looking for a Deputy House Manager who is self-motivated, enjoys working as part of a team and will share our vision of wanting to keep families close to their sick child.  You will have a proven track record of line management as you will be responsible for the management and development of the Front of House Team in creating a safe and welcoming environment for our families to stay in during difficult times.

You will be a proactive and positive individual with excellent organisational and interpersonal skills with the welfare and wellbeing of the families and staff at the forefront of all your work. The role is diverse and duties include management of the day-to-day duties associated with communal living, ensuring the premises are well-maintained, supervising employees, volunteers and other visitors. Managing office tasks and all administrative matters including computerised and manual systems and keeping up-to-date with matters of governance and compliance. 

This is a great opportunity for someone with experience of supporting families and managing a team who wants a job, which is creative, rewarding and makes a difference.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply. Closing date for applications is midnight on Sunday 28th February 2021.

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. 
 
We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. 
 
These connections lead to an understanding of each other's strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

THE CONTEXT

The Cultural Engagement Business unit has a portfolio of programmes and projects delivered across the British Council’s entire global network of 110 countries including the UK.It covers the following sectors:
•  Arts – visual arts; drama and dance; architecture, design and fashion; creative economy; cultural skills, culture and development; film; literature; music
•  Education – schools, skills and vocational education, higher education, science and research
•  Society – civil society and young people; social enterprise; justice security and stability; gender and inclusion

Cultural Engagement has a significant size portfolio of client-funded contracts from various HMG departments and the EU requiring a global approach to safeguarding implementation to client standards.  There is high profile reporting to these clients that needs to be globally coordinated and delivered through the Head of Safeguarding to manage our reputation.

THE OPPORTUNITY

This is an exciting opportunity to assist with the implementation of a new safeguarding framework across all Cultural Engagement programme delivery in line with the global Safeguarding strategy and policies. This role has been specifically created to support the Cultural Engagement Business Unit of the British Council one of two business units in the British Council.

There is already a foundation of good practice in relation to child protection in cultural engagement programmes, however, with a recent move by the British Council towards a more proactive wider safeguarding approach which includes adults at risk there is significant work to do to do in this area in partnership with the global safeguarding team.  

 Duties will include:

• Manage and ensure comprehensive implementation of the safeguarding framework across all Cultural Engagement programmes and projects aligned to the global safeguarding policy, strategy
• Create safeguarding tools and resources specifically for Cultural Engagement in partnership with the global safeguarding team to assist with risk identification, management and mitigation
• Provide safeguarding advice, consultation and support to all Cultural Engagement programmes/delivery, projects and events, including the provision of specialist advice and support as required to embed safeguarding 
• Support and advise the regional/country/global safeguarding leads as required in relation to Cultural Engagement activity and safeguarding risk management. 
• Create and share safeguarding data reports and analysis of incidents and cases relating to concerns/issues within this business area to Cultural Engagement leadership team
• Raise awareness of the new and increased safeguarding risk to programmes
• Update the Cultural Engagement framework of support and guidance for programme managers and all staff

 

ABOUT YOU

• Experience of working in an international development/humanitarian context within in an international organization
• A sound and demonstrable knowledge of child protection/safeguarding service delivery within international settings
• Experience of delivering effective safeguarding engagement and learning initiatives
• Demonstrate an understanding and in-depth knowledge of the global safeguarding agenda
• Experience of project management within an international context
• Have extensive experience of safeguarding risk management including safeguarding case management

Role Specific Skills            l

• Partnership working across varied stakeholders
• Excellent written and oral communication skills
• Data analysis, report writing and supporting the work of senior managers within a safeguarding setting
• International service delivery – within a safeguarding/child protection setting
• Networking and relationship building
• Supporting new service delivery
• Ability to be flexible and to work with all levels of seniority both internally and externally
   

What you will receive:
Outstanding Civil Service Pension Scheme
32 Days Holiday
Annual Travel Season Ticket Loan
Annual Performance related bonus
London weighting £3,300

Pay Band  8
Contract type: IndefinitieContract
Location:  Manchester, London, Belfast,Cardiff and Edinburgh