Communications and media manager jobs in edenbridge, kent
We are seeking a detail-oriented and experienced Payroll Supervisor to join our dynamic team. Reporting directly to the Payroll Manager, you will play a key role in ensuring accurate and timely payroll processing. Your responsibilities will include maintaining payroll data, updating employee records, verifying timesheets, logging staff absences, and addressing payroll queries swiftly and effectively. You will also support payroll reconciliations for SSP, SMP, SPP, and pension accounts, as well as assist with year-end tasks such as audits, PSA, and P11D submissions. This is a fantastic opportunity for a motivated professional looking to make an impact within a fast-paced payroll department. If you thrive on accuracy and enjoy working in a collaborative environment, we want to hear from you!
Your expertise will contribute to the seamless management of payroll systems, data accuracy, and resolution of queries, directly impacting the organisation's ability to support its vital mission of improving the lives of children with brain injuries and their families.
This role is not open to sponsorship.
Duties and Responsibilities
- Collaborate with the Payroll Manager to ensure the accurate and timely processing of payroll, including inputting and reconciling timesheets, calculating holiday pay, and updating payroll records.
- Support year-end activities such as PSA and P11D calculations and submissions, ensuring full compliance with HMRC regulations and internal policies.
- Manage pension contributions and submissions, ensuring accurate data uploads to pension portals and compliance with scheme rules and statutory requirements.
- Administer statutory and occupational sick pay in line with current legislation and company policies, with a strong understanding of Statutory Sick Pay (SSP) rules and accurate processing of sickness absences.
- Maintain payroll data integrity through regular system updates, data cleansing, and the implementation of necessary adjustments to ensure accuracy.
- Deliver a high level of service by responding promptly and professionally to payroll-related queries from employees and stakeholders.
- Partner with the Payroll Manager and Finance team on ad hoc projects, reconciliations, and process improvement initiatives to enhance operational efficiency.
- Foster strong working relationships across departments to support seamless payroll operations and effective communication.
- Commit to working one additional day per month during payroll processing periods to meet operational demands.
- Provide cover for the Payroll Manager during periods of absence, contributing to the continuity of critical payroll cycles and strategic projects.
Education & Qualifications
- GCSE or equivalent with good results in Maths & English
Experience
- 3 years minimum experience in a similar role
Skills & Abilities
- Excellent Excel skills
- Ability to work to tight deadlines for own self and the Finance team
- Ability to prioritise own workload and those with the team
- Work constructively as part of a team, understanding the team’s roles and responsibilities
- Ability to maintain own motivation and drive, in order to achieve the task at hand
Knowledge
- Understanding of finance and payroll systems
- Working knowledge of Microsoft Office (particularly Excel) & Microsoft Outlook
Personal Qualities
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Join Molly Rose Foundation as our new Supporter Care Officer. We’re looking for a target-driven, ambitious and well-organised person, who is proactive, enjoys a varied role and wants to help create change and save young lives.
Molly Rose Foundation was founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. That’s why we’re working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
As Supporter Care Officer you’ll help to build our fundraising activities by working closely with the Head of Fundraising and Partnerships to grow, diversify and sustain our income generation. You’ll provide excellent care and guidance to our supporters and create plans to grow our activities across individual giving, challenge and community fundraising. We’re in the early stages of growth and this new role offers an exciting opportunity to help build a fundraising department from the ground up.
You’ll have some experience in fundraising and/or the charity sector and will be keen to develop your skills and work across multiple functions in a small, fast-moving team. Alternatively, you might be looking for an entry route into fundraising as a career path and have suitable transferable skills and a growth mind-set.
You’ll be excited by the challenge of helping to build our fundraising department from the start point, and driven by the opportunity to facilitate change that really counts in the long-term. We'll help to be the best you can be in this role and will provide a supportive and progressive environment for you to flourish in as the charity grows.
We offer a competitive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- Annual leave buyback scheme, with the option to purchase up to 5 additional days;
- Employee pension scheme;
- £500 employee wellbeing budget;
- We welcome applications from diverse range of applicants as well as flexible working request
For more information, please read the detailed role descriptiong by clicking the file link below.
How to apply
Thank you for your interest in the Supporter Care Officer position. To proceed with your application, please send us your CV (no more than 2 x A4 sides) and a cover letter (no more than 2 x A4 sides) outlining your suitability for the role. Please try not to rely too heavily on AI as it makes your application less authentic. Additionally, we kindly ask that you complete the screening questions and equal opportunities form provided as part of the application process.
Please submit your application via the Charity Jobs website.
Application closing date: Wednesday 30 July 2025 (5.30pm)
Interview dates: Tuesday 12 and Wednesday 13 August 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the RSPCA
Founded in 1824, we have been saving animals for almost 200 years and are proud to be the oldest welfare charity. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
We seek to raise standards of care through our numerous campaigns and awareness of issues affecting animals today. We rely heavily on our volunteers, who play a significant role in enabling us to carry out this important animal welfare work every day!
The RSPCA Buckinghamshire South Branch
The RSPCA Buckinghamshire South Branch is one of the branches of RSPCA, but we are also a separately registered charity looking after animals in our local area. Much of the animal welfare work of RSPCA is carried out through local branches, which is run by volunteers who have the support of the National Society of RSPCA.
The main activity of our branch is specialised in the rehoming of small animals including cats, rabbits, birds, guinea pigs and hamsters. The animals come into our care from various sources such as those which are rescued, abandoned, neglected or given up by their owners. Each animal is medically and characteristically assessed to ensure it is fit and well before being available for rehoming. This all costs money, and could not be achieved without your support.
Job Summary
This role is responsible for the development, implementation and operation of appropriate financial and business management tools to support the day-to-day business and financial administration of the Branch.
Reporting to and working closely with the Chief Executive Office (CEO), you will be expected to make use of the full capability of the Branch’s existing software systems (Google Workspace, and Quick Books) to improve the efficiency and effectiveness of service delivery and develop management information to aid the Trustees & CEO in decision making.
You will be responsible for all financial management across the charity. This includes bookkeeping; financial statements; financial planning; financial policies, processes and controls and budgeting.
You must ensure that all activities are carried out in compliance with current legislation, Branch and Society policy, relevant Health & Safety regulations and any associated statutory or legislative requirements.
Note: Branch targets and budgets are agreed on an annual basis and these will inform the personal targets agreed at the annual performance review. Progress towards personal targets will be reviewed at regular one-to-one meetings with your line manager.
This role is home based, with occasional travel across South Bucks.
Principal Accountabilities
Financial Management & Operations
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Support the CEO as a key strategic and operational partner, acting as second-in-command and deputising in their absence where appropriate.
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Maintain all financial records and accounting systems (the Branch currently uses Quick Books accounting software), registers and statistics as required by the CEO & Branch Trustees.
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Work with the CEO and Branch Trustees to develop financial plans and an annual financial budget.
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Maintain close oversight of the branch’s budget in collaboration with the CEO, proactively identifying and addressing any discrepancies, overspend, or unplanned financial activity to ensure effective financial control and informed decision-making.
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Process, monitor, record and manage all receipts & payments to/from the Branch in accordance with the agreed procedures and in liaison with the appropriate staff and volunteers including weekly banking, cash handling, invoice creation and processing, Branch payments (including those made via credit cards and petty cash) and account reconciliation.
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Monitor, review and reconcile monthly receipts & payments on the Quick Books accounting system.
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Produce monthly management accounts which include bank reconciliations, balance sheets, Branch/departmental profit & loss statements, departmental comparisons and performance against budget and such other financial reports/management information as may be required including monthly reporting to the board of trustees.
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Coordinate bank accounts across the charity, including set-up and balance management.
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Prepare and submit quarterly VAT returns.
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Prepare annual financial statements and coordination of annual audit review.
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Support the staff and volunteers with day-to-day financial operations and ensuring departmental financial records are maintained and that monies received or expended are accounted for correctly.
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Work with the RSPCA Society National team regarding legacies, submission of care contribution funds, renewals of insurances etc.
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Ensure that strict protocols are followed for cash handling and that unbanked cash remains within the insured limit for cash held at each premises.
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Liaise with the Branch’s payroll provider to ensure staff hours are submitted and salary payments processed on a monthly basis and within the appropriate timescale.
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Process all staff and volunteer expenses in a timely manner.
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Manage all bookkeeping processes and functions, including the asset register, ensuring annual accounts are produced no later than the end of March each year.
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Develop, implement and maintain appropriate financial administrative procedures and processes.
Business Administration
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Responsible for day-to-day financial administrative support for the CEO and Trustees.
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Ensure that all administrative paperwork, including external correspondence is processed in accordance with Branch and Society procedures, including completion of all appropriate records for insurance and risk management purposes.
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Ensure financial data processing, retention and destruction conforms to the relevant policies such as GDPR.
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Ensure regulatory and legislative compliance of financial charity policies.
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Work closely with relevant operational staff to ensure appropriate responses are issued to all enquiries whether from members, supporters & volunteers, RSPCA colleagues or the general public.
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Liaise with staff and volunteers to facilitate the ordering of materials, supplies and equipment for the effective operation of the Branch, ensuring budgetary controls are maintained at all times.
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Work with the CEO and other staff to manage relevant licences, vendor relationships, service agreements and invoicing.
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Work with staff and volunteers across the whole charity on financial processes and controls.
Fundraising & Donations
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Identify, assess, and apply for appropriate grants and funding streams to maximise income for the branch, ensuring applications are timely, well-prepared, and aligned with funder criteria to support the branch’s strategic and operational objectives.
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Ensure that all donations (financial or otherwise) are acknowledged in a timely manner, receipts are issued for financial donations and the banking of all funds raised.
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Responsible for the accurate recording and banking of the funds raised.
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Develop, and manage relationships across relevant stakeholder groups, both within and outside the charity.
Gift Aid
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Ownership of the Gift Aid process.
General
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Attend meetings and training courses as required.
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Undertake such other duties as directed from time-to-time by your line manager.
Essential skills, qualifications and experience:
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A finance qualification or working towards level 3 AAT or ACCA with proven experience in charity financial operations.
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Good general level of education.
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Strong experience in financial reporting, budgeting and compliance.
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Demonstrable experience of managing small to medium size budgets (circa £400,000) & accounting systems (ideally with experience of Quick Books software).
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Proven experience of cash handling and financial management procedures.
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Excellent communication and presentation skills.
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Proven ability to work to tight deadlines, be proactive and work autonomously.
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Proven IT literacy including use of business software and accounting packages (including Quickbooks), and Google Workspace.
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Strong numeracy and analytical skills.
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Experience supporting audits and implementing robust financial controls.
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Knowledge of Charity and Company Law.
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Proven ability to work under direction from superiors but equally able to use their own initiative.
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Proven ability to prioritise workload and meet tight deadlines.
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Proven ability to complete essential management paperwork and analyse data.
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Personable and with an open, positive approach to new ideas coupled with drive and enthusiasm.
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A flexible and collaborative approach to colleagues both staff and volunteers.
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Honest, trustworthy and reliable.
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A calm and friendly approach particularly when working under pressure.
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Sympathy for animal welfare and the work of the RSPCA.
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Full valid UK driving licence.
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Willing and able to travel around the Branch area on occasions.
Desirable skills, qualifications and experience:
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Experience of management & leadership.
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Training, coaching & mentoring skills.
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Experience of working with the general public and/or in a customer care environment.
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Experience of managing change in the workplace.
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Experience of managing small projects.
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Good basic knowledge of employment law.
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Knowledge of data protection requirements.
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Willingness to learn and acquire new skills through training.
We promote an inclusive working environment in which diversity is recognised, valued, and encouraged. We acknowledge the multi-cultural and diverse nature of the UK workforce and society in general. We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Welcome
Thank you for your interest in joining the CoachBright team as our new Programme Manager. We are a social mobility charity on a mission to support pupils from disadvantaged backgrounds become confident, independent, and resilient, so they can lead the lives they want.
There is an attainment and outcomes gap in the UK between disadvantaged pupils and their wealthier peers. This is exacerbated when pupils have lower confidence in their own abilities and potential. Upward social mobility is made even harder when pupils lack relatable role models. We want to change this!
Now, more than ever, it is essential that young people from disadvantaged back- grounds get the support they need to achieve their goals. That’s why we’re playing our part to narrow the gap and support a generation of pupils to be their best.
We are ambitious, and are looking for someone as passionate as we are about creating a socially just world. If you’re motivated by improving social mobility and transforming the life chances of young people we would love to hear from you.
Many thanks,
Who we are
Vision: a world in which every young person’s destination is based on their choice, ambitions and talents, rather than their background.
Mission: coaching young people to be confident, independent and resilient so they can lead the lives they want.
What we do: we partner with schools, universities and businesses to run face-to-face and virtual coaching programmes for disadvantaged young people with relatable role models who are just a few years ahead in their life journey, we help raise their confidence, independence, resiliance and attainment. Our coahes are typically undergraduate volunteers or senior pupils in schools who we train and support to become effective coaches.
The Challenge
By the age of 5, 43% of disadvantaged young people have not reached a good level of literacy and numeracy.
57% of children from disadvantaged backgrounds leave primary schools without reaching the expected standard in reading and maths.
A disadvantaged child is 50% less likely to achieve passes in GCSE English and Maths.
Only 16% of Free School Meal eligible young people attend university, compared to more than 75% of those who attend an independent school.
1 in 3 young people frpm disadvantaged backgrounds are not in any form of sustained education, apprenticship or employment five years after their GCSEs.
1 in 5 undergraduates from disadvantaged backgrounds don't complete their degree, double the rate for the most advantaged.
Those in elite occupations from disadvantaged backgrounds earn £6,400 per year less in the same role, and take 25% longer to gain a promotion.
Our Impact
We have been delivering coaching programmes across England since 2014, supporting over 15,000 young people in that time. We have a small but growing number of programmes directly coaching undergraduates from underrepresented backgrounds (our Lifecycle programme). However, the majority of our work and impact takes place in schools, involving us training undergraduates (our Core programme) or senior pupils (our Peer to Peer programme) to be coaches to younger pupils.
We are proud that our programmes demonstrate consistently strong impact on the outcomes most closely associated with improving social mobility: attainment, social & emotional development, and school attendance.
Our most recent independent evaluation found:
Increases in maths (11.1%) and English (5.1%) attainment.
Significant improvements (min 8%) in metacognition, self-efficacy, and motivation.
Persistently absent pupils’ school attendance increased by 11%!
Our Values
We have four core values at CoachBright that we use to guide us and help our decision making. These values remind us at all times who we help, how we help them, and how we should act as both a charity and as individuals.
1. We understand the complexities of disadvantage. We prioritise supporting young people from low-income households but understand that disadvantage is context-dependent and that the drivers of disadvantage regularly shift.
2. We believe coaching is transformative. All of our work, from primaryphase programmes to our Lifecycle work with young adults, is grounded in a belief that high-quality coaching can transform a young persons life.
3. We strive for clarity. We are open and honest with our beneficiaries, our partners, and each other. We hold each other to high standards and provide transparency and clarity with the deisions and work we do.
4. We are a team not just colleagues. We are committed to helping others, and this commitment extends beyond our beneficiaries to each other in the workplace. We strive to make CoachBright a place where regardless of role, level of seniority, or length of time at the organisation, we all want to roll our sleeves up to support each other and share in each other's successes and challenges.
Our Team
We are a small but mighty team, with a mixture of experiences including youth work, teaching, music, finance, social work and many others. Although our backgrounds and skills may be different, what we have in common is a commitment to our core values, and a belief that our work can - and does - change young people’s lives.
And whilst we may be located in different parts of the country, we work extremely hard to ensure we live up to our fourth core value - ‘we are a team, not just colleagues’.
I've never worked in such a wonderful team before. It's been great to join such a supportive environment where everyone just wants the very best for each other and are all so passionate about our shared mission.
Role description
In the 25/26 academic year, we will be expanding our work significantly, supporting close to 3,000 young people from Cornwall to Northumberland. The majority of this growth will be through a one-year project we are running in partnership with the Education Endowment Foundation.
This project is a randomised control trial (RCT) of our Peer to Peer coaching programme, where we will be working with an additional 50 new secondary schools. We have seen consistently strong impact from this programme on the attainment, social & emotional development, and school attendance of disadvantaged young people for many years. This EEF supported RCT now gives us the opportunity to test this impact at significant scale, specifically on the maths attainment, maths self-efficacy, and school attendance of disadvantaged Y10 and Y7 pupils (see here for more details).
To support with this delivery, we are looking to recruit additional fixed-term (October 2025 - July 2026) Programme Managers, both full and part time, in the following regions:
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South West (including Cornwall and Plymouth) Part time, 2-3 days per week
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South East England (including Greater London, Hampshire, Sussex, Kent, Berkshire, Essex, Hertfordshire, and Milton Keynes) Full time
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North West (including Merseyside, Greater Manchester, Lancashire, and Cheshire) Part time, 3-4 days per week
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North East (including Northumberland, Newcastle, Tyneside and Teesside) Part time, 2-3 days per week
You will have end-to-end ownership of your own allocation of programmes, which may involve a mixture of Peer to Peer, Core and Lifecycle programmes. Whilst delivering our programmes you will be required to build excellent relationships with our school and university partners, support with training and developing our undergraduate volunteers, use our evaluation frameworks to assess impact, and lead on conversations related to retention and expansion.
Candidates should be able to cover all locations in the given region they are applying for, so access to a car would be an advantage, but is not essential. At times team members may be asked to travel to a location outside of their region, but this will be rare and sufficient notice and TOIL will be given where appropriate.
All roles are on fixed term contracts starting Monday 6th October 2025 and finishing 31st July 2026. The majority of direct delivery in schools will begin early November. The first few weeks in the role will combine a mixture of induction, training, programme observations, programme set up, and volunteer recruitment for our Core programmes.
Whilst there is the potential for a permanent role beyond the length of this project, this will be based on our levels of school retention and business development, and so cannot be guaranteed.
You will flourish in this role if you have a genuine passion and ‘knack’ for working with young people and supporting them to succeed, as well as being organised, motivated, and able to think on your feet quickly. If that sounds like you, please get in touch!
Role details
Managing and delivering programmes
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Coordinate and run multiple in-school and online programmes, typically requiring travel to schools most working days.
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Set timelines for programme start and finish dates.
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Oversee programme quality and communicate with school staff weekly to provide feedback after sessions.
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Facilitate in-school or digital workshops for groups of pupils (KS1-5).
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Plan and organise graduation trips to a local university for pupils on the programme.
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Collect data for monitoring and evaluation purposes, such as pre and post programme questionnaires, attendance records, and pupil and coach feedback.
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Report regularly to the Programmes Team Leader on key performance indicators and programme updates.
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Build and maintain high quality relationships with pupils, schools, and universities..
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Collect data and write impact reports and case studies for each programme.
Recruiting and managing undergraduate volunteers (in regions with Core programmes):
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Recruit and retain volunteer undergraduate coaches.
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Coordinate and allocate undergraduate coaches to Core school programmes, communicating with them weekly and when needed arranging transport for them to schools.
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Deliver training to volunteers both in-person and online.
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Develop and maintain relationships with universities, particularly access, outreach, and widening participation teams.
Expanding our reach and impact:
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Ensure retention of schools and universities within the region by delivering high quality programmes, and leading retention, renewal, and expansion conversations with partners.
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Support the growth of our network of schools, Multi-Academy Trusts (MATs), Local Education Authorities, and universities in your region.
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Contribute to programme design, take part in a working group and whole team meetings.
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Gather and create content for social media and marketing materials.
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Running pupil and school leader focus groups.
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Carry out other tasks that are within the scope and spirit of the role.
Person Specification
Essential characteristics and experience
Below are the key attributes candidates will need to be confident of demonstrating.
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Passion for social mobility. We have big aims and are looking for those who share our desire to make education fairer in the UK.
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Ability to think on your feet. Delivering programmes with young people can be unpredictable, so you will need to be comfortable working reactively to solve challenges at short notice.
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Programme or project management experience. In particular the ability to be organised, plan ahead, and manage competing priorities and timelines.
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Experience with young people. Comfortable running a session or delivering a workshop with a group of young people from age 8-18. (Please note, the vast majority of our programmes are at secondary phase).
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Relationship building and facilitating. This is a public-facing role so you will be involved in communicating and delivering workshops to groups as well as communicating our mission to a wide range of stakeholders (business leaders, senior members of MATs, universities etc.).
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Excellent communication skills, particularly public speaking. You should be comfortable talking to groups of 5 or 500.
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Ability to make quick and clear decisions.
Desired characteristics and experience
Below are attributes that would be useful in the role. However candidates that have less experience in these areas should not be discouraged from applying.
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Understanding of the specific barriers to social mobility, both nationally and regionally, and the context for the young people we work with.
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Experience of sales or partnership management/development, particularly with schools or universities.
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Experience of working in education settings.
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Existing network of relevant sector contacts in schools and/or universities, or demonstrable ability to quickly establish new connections independently.
Key details
Benefits
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An opportunity to contribute to an exciting charity with scope to input widely and take on new responsibilities.
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28 annual leave days (pro rata).
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Fridays off during non-term-time (pro rata).
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Access to a £100 individual annual CPD budget in addition to CoachBright’s standard training offer which includes safeguarding, health and safety and diversity, equity and inclusion training).
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Access to a 24-hour employee assisted helpline facilitated independently by Health Assured.
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Access to BrightHR perks, including a range of retail discounts.
Key Information:
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Annual salary of £30,579 - plus £2,500 London weighting where applicable (pro rata)
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Fixed term contract (6th October 2025 - 31st July 2026).
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Remote role with travel to schools across England. The majority of working days will require a trip to 1-2 schools in your region.
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Reporting to our Programmes Team Leader
Coaching young people to be confident, independent and resilient so they can lead the lives they want.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.
We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.
In this pivotal role, you’ll:
- Enhance member satisfaction and engagement through strategic communication and outreach.
- Coordinate a diverse and profitable CPD programme, including our annual conference.
- Drive membership growth and diversification, with a focus on inclusion and innovation.
- Support and celebrate our vibrant volunteer network.
- Work flexibly from home, with a supportive and collaborative team.
Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.
Apply by: Sunday 20 July 2025
Interviews: Week commencing 4 August 2025
Location: Remote (UK-based)
Salary: £30,000 per annum (pro-rata if part-time)
The client requests no contact from agencies or media sales.
Do you have a passion for Christian ministry and a proven track record of success in engaging supporters and driving financial support across various channels, with a particular strength in broadcast media?
We are seeking a dynamic and enthusiastic Campaign Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities across all our campaigns, with a key focus on on-air and digital broadcast fundraising. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.
About GOD TV
GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Campaign Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.
About the Role
As a Campaign Co-ordinator, you will be responsible for overseeing and maximising fundraising opportunities across our entire portfolio of campaigns, with a strong emphasis on our broadcast initiatives. Your key responsibilities will include:
- Developing and executing comprehensive fundraising strategies for all monthly and evergreen campaigns, with a primary focus on delivery in our on-air and digital broadcasts.
- Collaborating with internal teams, including production, to create compelling and effective content for all fundraising campaigns, particularly for on-air appeals.
- Co-ordinating the end-to-end delivery of fundraising campaigns, ensuring they are aligned with our strategic goals.
- Cultivating and managing relationships with existing and potential donors, ensuring a positive supporter journey.
- Analysing fundraising performance data across all campaigns and optimising results to achieve targets.
- With the Head of Partnerships, overseeing the development of campaign materials, including on-air fundraising scripts and digital content appeals which feed into our direct mail, church engagement and events fundraising.
- Ensuring all fundraising activities are in line with our charitable aims, fundraising approach, and missional pillars (Souls, Israel, Revival).
For a full list of duties and responsibilities, please refer to the attached job description.
Why Join GOD TV?
This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.
- Position Type: Full-time – 37.5 hours per week
- Salary: £36,000
- Location: Home-based (UK) with occasional travel
Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.
Using the Person Specification criteria, please submit a covering letter outlining why you feel you would be suitable for this role.
The client requests no contact from agencies or media sales.
Job Purpose: To coordinate and deliver an exciting range of Short Breaks activity clubs for children
Salary Range: £29,974 - £34,278
Hours of work:35
Working Pattern:
Term time hours: Tuesday/Wednesday – Saturday/Sunday 09:00 – 17:00 on a rota basis with one weekend day each week (max 35 weeks)
School holidays hours: Monday – Friday 09:00 – 17:00 (min 17 weeks)
With flexibility to meet service requirements
Employment type: Full-time
Contract Type: Permanent
Location: YMCA Sovereign Centre, Slipshatch Road, Reigate, RH2 8HA (with occasional operation need to lead sessions in other areas such as Epsom, Leatherhead or West Sussex) Reigate
Annual leave:Starting allowance – 33 days, inclusive of eight UK Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing Date for Applications: Wednesday 6th August 2025
Interviews to be held: Week commencing 11th August 2025(s)
Proposed Start Date: 1st September 2025
Main Responsibilities:
- Plan and deliver a structured programme of enjoyable, recreational, high-quality activities to meet the needs of children and young people with additional needs and disabilities who attend Short Breaks clubs.
- To coordinate and take responsibility for the planning, allocation of places, and sufficient staffing to ensure safe delivery of Short Breaks clubs.
- To assist in the recruitment, training and ongoing development of the Disability staff team.
- Leadership and Line Management of a team of Play/Youth Workers and volunteers.
- Have responsibility for processing new referrals, initial assessments, individual care plans and any associated risk assessments or specialist plans to ensure we meet individual needs.
- To be the lead practitioner providing the staff team with advice, coaching and on-site management of club structure.
- To develop strategies and behavioural support plans for young people attending activities and access YMCA Disability Services.
- To be aware of Ofsted requirements and ensure Short Breaks clubs for children are compliant, with ongoing monitoring.
- Maintain and monitor agreed attendance levels and activity budget.
- To promote clubs and share stories via social media. Manage cohort numbers and waiting lists efficiently.
- Lead in Administering medication, PEG feeds and undertaking movement and handling for children and young people with complex health needs. Undergo relevant training and transfer this knowledge onto the staff team.
- Work closely with individual children and young people and their families to identify a range of social, recreational and leisure activities to meet the needs of young people and children.
- Ensure that all young people are made to feel valued and enabled to develop and improve self-esteem, life skills, self-confidence and positive experiences
- To gain young people’s feedback, capturing their voice in shaping and evaluating future club sessions.
- Work closely as part of the delivery team, initiate programmed activities, alongside additional opportunities locally.
- To be responsible for the Health and Safety of children, young people and staff, above all, ensuring that Safeguarding Children and Safeguarding Adults at Risk policies are adhered to.
- Managing the venue, ensuring all risk assessments are completed in line with our policies to ensure the environment is safe, secure and suitable for staff, CYP and our service delivery.
- Provide information, guidance and advice for parent/carers about local services for young people and families.
- Attend and participate in relevant internal/external meetings and forums related to the CYP services activities.
- To provide operational Coordinator or Leader cover for other Disability Services or locations as required.
- Design and deliver training sessions to CYP staff.
- To undertake the role of Duty Officer at the Sovereign Centre, at times to be agreed with Disability Services Manager.
- Undertake any other duties and responsibilities reasonably requested by the Disability Services ManagerTop of Form.
The client requests no contact from agencies or media sales.
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.
About the role
Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums.
This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time.
As a Fundraising Group Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Responding to all post and queries in under three hours
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Maximising registration conversions and fundraiser activation
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Providing fundraising support to challenge participants
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Ensuring that the group is a safe, constructive and positive environment
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Going above and beyond at all times to provide participants with an incredible experience
Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.
Full training will be provided alongside regular one to one and monthly team meetings.
On a day to day basis you will:
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Work off your own initiative and have exceptional time management
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Be the charity representative for the event
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Maintain a safe and positive environment
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Identify and solve/diffuse issues within the groups
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Bring your own personality to the role
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Follow clear processes
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Engage with participants using a warm, friendly and informal tone
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Respond to posts and questions in a timely manner
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Respond to inbox messages from participants
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Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)
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Encourage and motivate participants
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Work on GivePanel and other similar platforms to manage registrations
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Post engaging content on a daily basis
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Identify, report and signpost all safeguarding concerns
Person Specification
Essential
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At least three years’ professional fundraising experience
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Have own Facebook profile and strong understanding of the platform
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Be available for a minimum of 3 days a week (including one weekend day)
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Excellent written communication skills
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Ability to work off own initiative
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Strong attention to detail
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Team player
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Ability to multitask
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Problem solver
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Creative and innovative
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Exceptional time management skills
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Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!
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Must be available to quickly adapt throughout the day should issues on the group arise
Desirable:
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Events and individual giving experience
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An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges
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Experience in using GivePanel or similar platform
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Experience in managing Facebook Groups
Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)
The client requests no contact from agencies or media sales.
Are you passionate about inspiring a love of reading in children?
The Dollywood Foundation UK runs Dolly Parton’s Imagination Library in the UK, the worlds largest book gifting programme. Over the last 30 years the Imagination Library has delivered nearly 300 million books to children globally. In the UK we support over 60k children a month, delivering them a free book sent to their house every month.
The primary purpose of this new role is to increase registrations for the Imagination Library initially across London. This role will support our Local Programme Partners to reach families with whom they are not currently engaging.
Background
We have a steadfast belief that inspiring a love of reading in children can bring joy, love, and measurable individual, family and societal benefits. We are driven by Dolly Parton’s mantra that you “can’t put enough books into the hands of enough children”.
It is an exciting time for the Dollywood Foundation. We have recently received a new investment to allow us to scale our Imagination Library programme across London. As families across the capital become eligible for free books, we need to make every effort to ensure families know about the programme and sign up.
This role is integral to that plan, working with local authority and community organisations to spread the word about the programme. The role holder will need to be passionate about books and supporting children’s development. They will hold brilliant relationship building skills to engage local communities and overcome any barriers to families enrolling.
We are a remote team with no fixed office. While this role will be based from home, regular travel across London will be required. The role holder will need to be based in London or surrounding areas to allow for the frequent travel.
This is an exciting new role, joining a passionate and growing UK team.
The client requests no contact from agencies or media sales.
At Children’s University Trust, we believe every child deserves the opportunity to thrive through learning beyond the classroom. We’re a small, passionate team with bold ambitions to expand our impact – and we’re looking for an equally ambitious Business Development and Community Partnership Manager to lead the way.
This is more than just a development role. It's about building sustainable growth strategies, forging powerful partnerships, and shaping a future where opportunity is no longer defined by postcode or circumstance.
As our Business Development and Community Partnership Manager, you will take the lead in shaping and implementing visionary, data-driven growth strategies across three vital areas:
- Place-based memberships with schools, universities, councils’ departments, and third sector organisations.
- Individual “at home” subscriptions for children in areas without direct Children’s University provision or those who do not engage with traditional education.
- Strategic business partnerships with corporates and SMEs, securing vital funding and in-kind support.
You’ll be a key figure in our next phase of growth — identifying new opportunities, building meaningful relationships, and helping us scale our reach across the UK.
Key Responsibilities
- Drive new business activity and revenue growth across all three strategic areas.
- Build a strong, inclusive pipeline of potential members, partners, and funders.
- Manage and nurture relationships from first contact through to long-term collaboration.
- Use data and insight to shape decision-making and report progress to the board.
- Be a passionate ambassador for Children’s University at events, conferences, and online.
We’re Looking for Someone Who:
- Has a proven track record in income generation, partnerships or sales – all sector’s welcome!
- Is passionate about improving the lives of children and young people.
- Is a strategic thinker with the energy of a new business developer.
- Has the confidence to influence senior stakeholders and the empathy to build trust.
- Brings a creative, collaborative, and resilient mindset.
- Thrives in a fast-paced, flexible, remote-first environment.
Why Join Us?
- A unique chance to shape a growing national charity’s development strategy.
- A collaborative, driven team that values innovation and purpose.
- Flexible working, with one day a week in Manchester.
- An opportunity to truly change lives through education and opportunity.
If you’re excited by the chance to lead sustainable growth with purpose, and you want your work to matter, we want to hear from you.
Apply today and be part of a team creating a brighter future for children across the UK.
The client requests no contact from agencies or media sales.
We are seeking a compassionate, visionary, and strategic Chief Executive Officer to lead Mermaids through the next stage of its evolution, dedicated to improving the lives of gender-diverse children and young people, and those who are important to them. As CEO, you will be responsible for driving the charity’s mission, shaping its strategic direction, and ensuring the delivery of high-quality, affirming support services. You will act as a visible and credible advocate for trans and
gender-diverse youth, build strong relationships with stakeholders, and influence public policy and sector practice. Working closely with the Board of Trustees, you will oversee a small committed team, ensure robust financial management with the Chief Operating Officer, and lead fundraising efforts to secure a sustainable future. This is a unique opportunity for a values-driven leader who brings both strategic acumen and a deep commitment to equity, inclusion, and lived
experience.
Service Delivery:
• Provide strategic and operational leadership across all service delivery areas, including support line services, group work, advocacy, external communications, and policy.
• Ensure services are high quality, inclusive, and responsive to the needs of trans and gender-diverse children, young people and the special people in their lives.
• Lead the continuous improvement and development of service delivery models, ensuring impact, effectiveness, and alignment with the charity’s mission.
• Champion a culture of safeguarding, accountability, and young person-centred practice throughout all service delivery.
• Act as the organisation’s Safeguarding Lead, with oversight of on-call, safeguarding training, and ensuring appropriate escalation mechanisms are in place.
• Oversee the design and implementation of advocacy and policy activities, ensuring the charity’s voice is informed by lived
experience and is impactful at local and national levels.
• Act as a visible and hands-on leader for frontline teams, providing support, supervision, and inspiration to staff and
volunteers.
• Monitor performance, outcomes, and feedback to ensure services are meeting objectives and delivering positive change
for beneficiaries.
Governance:
• In partnership with the board of trustees, set and articulate our vision, mission and strategy, and keep this under continual
review.
• Lead the development and implementation of Mermaid’s strategic plan, ensuring sustainability and growth.
• Liaise with the board of trustees to ensure the charity’s governance, structure, policies and procedures are appropriate
and effective, taking remedial measures and implementing change as necessary. This includes supporting board
development.
• Work closely with the Chair and Board of Trustees to support strong governance and informed decision-making.
• Provide accurate and timely reporting on organisational performance, risks, and impact.
• Ensure compliance with regulatory guidance and legislation, including the Charity Commission and the Fundraising
Finance & Fundraising:
• Working with the Chief Operating Officer and the Board of Trustees, ensure Mermaids has robust, deliverable fundraising
and finance strategies in place, and subsequent action plans are embedded throughout the organisation to support their
delivery.
• In partnership with the Chief Operating Officer, ensure Mermaids has robust finance, HR, IT, data privacy and governance processes and procedures are embedded.
People and Culture:
• Line manage senior staff including the COO and service delivery managers.
• Foster a positive, collaborative, inclusive internal culture that values lived experience and wellbeing.
• Continue work to embed a culture of equity, diversity and inclusion across the organisation, as well as a focus on accessibility.
• Work to define and drive trans-centred leadership across the organisation, including ensuring that the organisation is a trans-positive, supportive employer.
External Engagement and Advocacy:
• Represent Mermaids publicly, including acting as the key spokesperson and strategic policy stakeholder, ensuring
organisational awareness of the external landscape and the changing needs of trans children, young people and their
families, and advocating for these needs to be met.
• Lead communications strategy, and lead press engagement by responding to media inquiries, interviews, press conferences and media events.
• Lead on stakeholder engagement, including with funders, supporters, community partners, and policy influencers.
• Advocate for the rights and needs of trans and gender-diverse children, young people and the significant others in their lives at a national level.
The client requests no contact from agencies or media sales.
Launched in 2024, Making Waves is our flagship one-to-one music-making programme designed for people at risk of offending or those leaving prison. Over 10 sessions, participants work with a professional producer in our private studio to create, record, and release their own music, building confidence and gaining new skills along the way. Alongside music-making, participants can also gain a King’s Trust qualification in Personal Development and Employability Skills, receive tailored mentoring from Trailblazers to support them into employment, and join our alumni programme for live performance opportunities, industry masterclasses, and ongoing support.
The Programme Coordinator is a new role within the Finding Rhythms team. Based on the success of the Making Waves programme over the last year, we now are in the process of expansion - with plans to increase delivery and engage more participants. The Programme Coordinator fulfills an essential role to support successful expansion of the programme whilst maintaining maximum impact for participants and partners.
To be successful in the role, you will be a highly motivated and proactive individual. You will support the day-to-day running of the programme on site, providing administrative support, and being the first point of contact for programme participants. You will have a person-centred approach, empathy and patience, alongside excellent attention to detail and an ability to think ahead. You will be passionate about music’s ability to transform lives.
KEY JOB RESPONSIBILITIES
REFERRALS AND ON-BOARDING
● Processing a high volume of referrals of participants onto the programme, in a time-effective manner, ensuring all essential information is gathered and recorded
● Communicating regularly with participants and referral partners on the status and timeframe of their place on the programme
● Responding to general enquiries about the programme and distributing relevant information
● Encouraging participants to attend including identifying issues and providing solutions
● Briefing participants in the lead up and throughout the duration of the programme
● Being the on site point of liaison for the programme
PROGRAMME COORDINATION
● Ensuring all relevant paperwork is completed and processed
● Updating the musician and Programme Manager with key information in the lead up to sessions and on the day
● Liaising with partnering organisation Trailblazers Mentors and participants to organise mentoring sessions on-site and online
● Ensuring the studio is clean, tidy, and correctly equipped
● Ensuring studio ‘rules’ are adhered to and sessions run smoothly, flagging any issues to the Programme Manager
● Supporting the Programme Manager with the alumni programme including the organisation of live performance events and industry masterclasses
OUTREACH AND COMMUNICATIONS
● Organising and attending outreach and taster sessions across multiple locations (some of which will take place in prisons)
● Being the main point of contact for participants and alumni, sending reminders and general information about upcoming events
● Supporting on organisation and coordination of Finding Rhythms events
● Taking photographs for social media, sharing ‘success stories’ and case studies
GENERAL
● Ad hoc tasks as required, as Finding Rhythms is a small organisation, flexibility is required in every role so we can help and support each other wherever necessary
Finding Rhythms uses music as a catalyst to empower people to improve their lives.

The client requests no contact from agencies or media sales.
Role Purpose
Responsible for documenting and maintaining up-to-date fundraising income processes, ensuring the accurate and efficient integration of donation data from multiple platforms into the organisation’s CRM (Salesforce). Focus on maintaining current and comprehensive supporter records to optimise engagement and maximise fundraising income. Provide strategic insight through audience analysis and data reporting. Collaborate with colleagues in the Corporate Services Team to reconcile income streams monthly. Offer database support, guidance, and training to fundraising staff to improve data quality and enhance the overall effectiveness of Salesforce.
Main Responsibilities
Specific Duties
- Conduct a comprehensive audit of existing fundraising income recording processes to identify inefficiencies, gaps, and opportunities for improvement.
- Manage income data processes ongoing, imports and exports of all fundraising data.
- To manage and execute data imports from the Winston’s Wish website and various online giving platforms, ensuring accuracy of data, monitoring, and reconciliation.
- Ensure all donation income paid into the bank account is entered accurately onto Salesforce.
- Supporting the setup of events & campaigns in Salesforce to ensure effective tracking and reporting.
- To continuously review processes to ensure optimal, and compliant ways of working. Proactively making recommendations to the Director of Corporate Services and Head of Data and IT to ensure accurate, efficient, and timely data management.
- Ensure that the capture of all data from supporters conforms to data protection guidelines including GDPR. Optimise processes relating to managing supporter preferences and consent, to enable personalised, targeted, and effective supporter journeys.
- Work with relevant colleagues to provide audience insight and analysis for the fundraising team to support income generation.
- Undertake any other duties or responsibilities as reasonably required by the Head of Data and IT, in line with the scope and level of the role.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Experience of using a database (Salesforce) to enter, maintain, and import data.
- High computer literacy with comprehensive knowledge of Microsoft office applications especially Excel.
- Ability to work effectively as part of a team and to take initiative when appropriate.
- Strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR).
Desirable
- Salesforce Experience.
- Experience of working in fundraising or a charitable organisation.
Recruitment Timetable
- Application deadline: Sunday 3rd August 2025
- Interview date: Thursday 14th August 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.
Main duties and responsibilities
1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.
· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.
· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
· Proactively engage with bereaved families through social media and other online platforms.
· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
· Attend face to face events for bereaved families including family days and memorial events when needed.
· Work with Income and Engagement Team around social media bereavement support content/posts.
2. Deliver and run live bereavement themed sessions on social media
· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .
· Work with the Engagement Team to promote live session.
· Facilitate monthly remembrance sessions.
3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
· Assist with the recruitment and facilitation of Bereaved Families’ Panel.
· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
· Attend events as required to represent the Lullaby Trust’s bereavement support services.
4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
Collate statistics, as required on areas of work within the support services team.
Assist with the services’ evaluation and impact processes.
Provide other administrative support to the team as required.
Other:
Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.
Safer sleep for babies, Support for families

The client requests no contact from agencies or media sales.
Safeguarding Officer
£45,000 - £48,000 depending on experience
37.5 hours per week (Full time)
Home based with travel around the Synod and occasional Synod Office attendance when directed
Southern Synod are seeking to appoint a Safeguarding Officer. The post holder will be the main contact for the churches within Southern Synod to advise them on safeguarding children and adults at risk on a day-to-day basis, as well as providing training to a wide range of people as necessary. They will have excellent communication skills, broad experience of networking across organisations, expert knowledge of current statutory safeguarding legislation and the ability to work and travel independently.
Discretion and confidentiality is important, as is an awareness of and willingness to work with the aims, objectives, culture, challenges and Christian ethos of the United Reformed Church.
Main responsibilities:
· to be an advocate and role model for safeguarding in the Synod
· to advise and support the Synod and local Churches in safeguarding matters
· to deliver or enable safeguarding training
· to ensure that accurate records are kept, and relevant reports are completed
· to keep abreast of developments in safeguarding and maintain appropriate links
The closing date is noon Monday 11th August 2025. Interviews will be held on Tuesday 19th August 2025 at the Synod Office in Croydon.
The client requests no contact from agencies or media sales.