Communications jobs in central london, greater london
Are you a proactive and detail-oriented individual looking to support the smooth running of essential financial operations? We are looking for a Billings Support Administrator to join our team and play a key role in supporting our billing and credit control processes.
Working closely with the Billings & Contracts Officer, you will assist in reviewing systems and identifying areas for improvement, helping us drive efficiency and accuracy in our operations. This is an excellent opportunity for someone who is enthusiastic, engaging, and passionate about delivering high-quality administrative support
This role is not open to sponsorship.
Duties and Responsibilities will include:
Sales Ledger & Billing
- Supporting the process of billing admin including interface with finance systems
- Monthly billing or as required according to CYP contracts
- Allocate received cash to invoices in the Finance system
- Ad Hoc invoicing
Help maintain an accurate billing sheet
- Pursue debts over 30 days
- Send out all copy invoices as and when required
- Proactively resolve issues and queries
- Ensure the month end cut off deadlines are met
- Ensure risk is identified and captured, assessed, adequately mitigated, and
- reported/escalated where appropriate
Education:
- A levels or equivalent
Experience:
- Credit control experience
- Experience of Microsoft Suite applications
- Experience building relationships with key stakeholders
Skills & Knowledge:
- Competence with Excel Spreadsheets
- Competent writing and reporting skills
- Be confident in carrying out reconciliations
- Ability to work as a self-starter but also as part of a team
- Attention to detail
- Persistent and assertive
Personal Qualities:
- Commitment to the vision and values of The Children’s Trust.
- Flexible and ‘can do’ attitude to competing commitments in workload.
- Highly motivated and reliable.
- Ability to cope working in a demanding environment.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
Action for Refugees in Lewisham (AFRIL) is seeking our next Executive Director to lead our small, dynamic charity. You will be joining an impactful local organisation at a crucial time in our development. Since 2021 we have grown significantly and sustainably, developing new services based on client needs. You will be leading a highly competent and passionate team who are community minded and experts in their fields.
The Executive Director has overall responsibility for the day-to-day management of the charity, including finance and fundraising, as well as supporting the development and delivery of services. They will work with four experienced project leads to deliver and develop our core services: Casework and Advocacy Service, Rainbow Club Supplementary School, Destitution Service and Food Bank, and our Allotment of Refuge, as well as our Policy and external influencing work led by our Deputy Director for Casework and Policy.
We are seeking to appoint an exceptional candidate who can balance the demands of strategic leadership with the operational execution and development of our services and policy work. We are seeking someone with a high level of operational skill and accountability in operational management and governance. You will be responsible for the central services of the charity including finance, fundraising, legal, HR and communications. We are looking for a thoughtful leader who is passionate about staff and volunteer support. You should have experience and understanding of small charities and the external context within which we operate.
About us:
Founded in 2004, AFRIL supports refugees, asylum seekers and vulnerable migrants to lift themselves out of poverty, assert their rights, and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle the underlying issues that result in poverty. We engage in policy and legal interventions to affect change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We work with partners locally and nationally to deliver high quality services and advocacy.
Our Services:
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Casework and Advocacy – AQS and IAA accredited advice, casework and legal interventions in housing and homelessness, complex welfare rights, community care, asylum support, immigration, access to education and employment, healthcare and related matters.
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Destitution Project - supporting families to overcome extreme food poverty through regular food vouchers, fresh culturally appropriate food, toiletries, and essential household items plus small grants and a free café.
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Rainbow Club Saturday School - improving educational attainment, wellbeing, confidence and self-esteem, and raising the aspirations of disadvantaged primary age children.
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Allotment of Refuge - a welcoming and integrated community of food growers improving the health, wellbeing and healthy food access of children and adults seeking sanctuary in Lewisham.
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Immigration Project in partnership with Southwark Law Centre - free legal advice and representation to support families to regularise their UK immigration status in the UK.
In addition, we hold a monthly Members Forum, and use the evidence from our frontline work together with the testimony of our members to influence improved policy and practice.
AFRIL is currently in a good position, with the several long-term grants and statutory funding secured, and good relationships with community and individual donors. The Executive Director position represents an exciting opportunity to work with a passionate and highly competent team and the wider community to bring about real, positive change for vulnerable migrants, asylum seekers, and refugees in South East London.
AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We are committed to making reasonable adjustments to support our staff to flourish.
We are proud to be a member of the Experts by Experience Employment Network which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use their information and resources which may help in preparing your job application.
Please read full Job Description and Person Specification. Applications will only be accepted through CharityJob - please submit a CV and cover letter (no more than 2 sides of A4) detailing how you meet the person specification.
We support asylum seekers, refugees and vulnerable migrants to lift themselves out of poverty and rebuild their lives in the heart of our community.




The client requests no contact from agencies or media sales.
Special Events Coordinator (Fundraising)
Salary £31,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days (due to the nature of this role,
some anti-social hours working will be required)
Base Hybrid working for the foreseeable future, with attendance in the office two days a week, including one day being a Thursday at our central office:
· Pears Building, Pond Street, London, NW3 2PP
Other office days may be worked from our other sites at:
· Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ
· Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL
The role
The special events coordinator will report to the special events manager.
We have a great opportunity for an experienced and proactive special events coordinator to join our dynamic philanthropy & campaign team at the Royal Free Charity. This is a role for someone with proven experience of delivering high-quality events end to end - someone who thrives on the detail, keeps things running like clockwork and brings creativity and poise under pressure.
You will be instrumental in delivering bespoke, high-value experiences such as private dinners, small group tours, donor visits and our flagship annual event, The Marsden Lecture. These are carefully curated opportunities to inspire generosity and deepen relationships with key supporters. You will work closely with internal teams and senior stakeholders, so diplomacy, adaptability and strong interpersonal skills are essential. If you're looking to deliver purposeful work in a fast-paced, mission-led environment, we would love to hear from you.
Principal responsibilities
Event planning and coordination
· Develop event concepts and themes, create detailed event plans and coordinate all logistical aspects of events of events falling within the remit of this role.
· Work closely with the philanthropy and campaign team to design and implement special events that maximise fundraising potential.
Stewardship events
· Plan and manage events to acknowledge and appreciate donors, facilitating their continued support and engagement with the charity.
Engagement activities
· Organise and execute events that foster engagement and increase awareness of the charity's mission and goals.
Supporting the new cancer campaign
· Prepare for campaign events in support of a £50m campaign for a ground-breaking cancer centre on the Royal Free Hospital site.
Vendor management
· Whether on-site at one of our hospitals or at an external venue, take responsibility for sourcing, negotiating and managing relationships with vendors, including caterers, suppliers and on-site partners.
Budget management
· Create and manage event budgets, ensuring cost-effective solutions while maintaining high-quality standards.
Communications and promotion
· Collaborate with the communications team to develop promotional materials and strategies to maximise event attendance and engagement.
RSVP management
· Managing the RSVP mailbox, ensuring timely and accurate responses to event invitations and queries.
Database management
· Maintain and update event-related databases, ensuring accurate records of participants, donors and sponsors.
Relationship management
· Act as the main point of contact for colleagues, donors and contractors, ensuring their needs and expectations are met throughout the event planning and delivery process.
Portfolio manager support
· Assist portfolio managers in engaging with prospects and donors effectively, providing event-related insights and facilitating meaningful connections.
On-site coordination
· Oversee event setup, execution, and breakdown, ensuring all elements are in place and events run smoothly.
Post-event evaluation
· Conduct post-event evaluations to gather feedback and identify areas for improvement.
Oversight and responsibility
· Manage risk assessment, risk management and first aid training to ensure the safety and well-being of all event participants.
This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
This position would suit a candidate who:
- is highly organised, creative and possesses effective communication skills
- has proven experience in event planning and coordination, ideally including fundraising events
- develops excellent client relations with a wide variety of stakeholders
- has the ability to oversee events from setup to breakdown
- can manage RSVPs and maintain event-related activity on a CRM.
PERSON SPECIFICATION
Qualifications
· No specific qualifications are required, but a good level of numeracy and literacy is essential.
Experience
Essential
· Significant events delivery experience, ideally within the not-for-profit sector.
· Proven track record in developing and managing events on time and ensuring they are in line with budget (managed by the special events manager), achieving key performance indicators and receiving positive feedback from guests.
· Evidence of outstanding planning skills to deliver complex projects.
Desirable
· Experience of leading on the creation and implementation of innovative events that are tailored towards a specific audience’s interests.
Skills and knowledge
Essential
· A keen interest in the fundraising sector, with a desire to learn and grow in the role.
· An excellent eye for detail.
· Strong interpersonal and communication skills, including diplomacy and the ability to negotiate.
· Committed to achieving objectives and delivering a high-quality service to agreed timescales.
· Excellent IT skills in MS Office (Outlook, Word, Excel and PowerPoint) and experience of using a CRM.
Desirable
· Understanding of the events sector and appropriate techniques and approaches for a major donor audience.
· Ability to develop and monitor budgets.
· Understanding of major donor fundraising and the role events can play in successful cultivation of relationships (ideally learned through direct experience).
· Ability to contribute to a collaborative and agile team, enabling others to learn and deliver and celebrating successes.
· Ability to:
- support colleagues and stakeholders positively
- build supportive and trusting relationships .
- Knowledge of fundraising regulations and best practice including Gift Aid and GDPR.
The team
Our dynamic fundraising department generated £4.5m through donations in 2023/24, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
·Our philanthropy & campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, the charity’s first patron programme, and special events to support these activities.
·Our public fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges.
·Our database and supporter care colleagues underpin and support the entire department.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter: 1-2 page letter detailing your interest in the role and how you meet the person specification
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: 27 July 2025, midnight.
Interview date: 5 August 2025
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
Benefits:
Core benefits
· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).
· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.
· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.
· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.
· A flexible working policy to support our employees’ work/life balance.
Support for your financial wellbeing
As a member of the Royal Free family, you’ll be entitled to benefit from:
· Expert financial advice from our financial partner, the London Credit Union
· Savings on purchases with the Blue Light Card
· Our Death in Service benefit
Support for your health and wellbeing
· Subsidised gym, pool and classes at our Rec Club in Hampstead
· Secure bicycle parking and shower facilities at our Hampstead site
· Fortnightly guided meditation
· Free massage therapy from our complementary therapy team
· Menopause peer support group
· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.
We accelerate improvement and innovation beyond what the NHS can provide





The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Service Manager to join our Nimrod House service in Newham.
£42,000.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.
You will be responsible for the effective management of all aspects of service delivery, including line managing the relevant front line staff as well as effectively managing all stakeholder relationships in partnership with the Head of Operations. You will lead and manage the teams ensuring that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff to effectively support customers with high needs.
Leadership Accountabilities:
- Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
-
Operational Accountabilities:
- Drive business planning activities within your contract, ensuring relevant and challenging objectives are set and ongoing performance tracking, developing turn around action plans as necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Have sound knowledge of the customers living in the service and be able to promote their wellbeing and quality of life
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team, lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our website for the full job description.
Are you looking for an exciting new opportunity in Mass Participation Events and have a real passion in making a difference? Eden Brown Charities is delighted to be working in partnership with an incredible leading UK Charity to find them a Challenge Events Manager to deliver a portfolio of events through effective acquisition campaigns and exceptional supporter experiences.
About the role
As Challenge Events Manager (DIY) you will lead a dynamic team and work closely with the Head of Mass Participation to support your team to develop and deliver multi-channel marketing plans as well as developing effective stewardship plans. You will work closely with the Challenge Events Manager to ensure that opportunities are maximised as well as proactively research and identify opportunities to grow the portfolio, monitoring the market and sector trends.
About You
To be successful in this role you must have;
*Experience of successfully delivering DIY and open challenge events programmes including recruitment of participants, development of supporter journeys and stewardship communications to meet projected income
*Experience leading projects and guiding and directing other team members to deliver against objectives
*Understanding of effective marketing channels and techniques for driving participation in DIY and open challenge events via digital channels
*Experience of line managing a team
Please note that this is a Hybrid role with a minimum of 2 days in the office in Central London. Please call Laura Iliff on 07442607841 for more information on this incredible role. Please note that interviews will be week commencing 7th July.
Eden Brown Synergy is an equal opportunities employer.
Eden Brown Limited is a limited company registered in England and Wales with registered number 3643845. Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Role: Digital Lead
Location: The Royal Court Theatre, London
Contract: Full time, 1 year fixed term contract
Salary: £34,222 (gross) per annum
The Royal Court Theatre has an exciting opportunity for someone to join the Marketing and Communications team as Digital Lead.
The Digital Lead is a new and vital role at the Royal Court, created to shape and deliver our digital presence across all channels. You will lead our approach to digital storytelling and campaigns, alongside the Digital Content Producer, and champion innovation and accessibility in how we communicate with audiences.
This role will take ownership of the website and social media channels, ensuring our digital platforms are up to date, engaging and aligned with the organisation’s values and brand.
The successful candidate will:
- Have proven experience of managing digital platforms in a cultural or creative context
- Have demonstrable experience of running successful social media campaigns and growing online audiences
- Have experience producing content across a range of formats – video, image, copy and audio
- Be a collaborative team player who is proactive, flexible and solutions orientated
Further details of the role and application link can be found on our website. If you are interested in this role, please complete an application form no later than 30th July 2024. Please address how you meet the criteria set out above within your application.
To note, your application can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible format for your application to be received, please contact the recruitment inbox.
If you have any questions about the role, please contact the recruitment inbox ahead of the closing date
The client requests no contact from agencies or media sales.
Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement officer, and Prospectus is leading the search.
Supporter relations and engagement officer
Part time, 22.5 hours per week
Permanent
Hybrid
£36,403-£42,470 FTE
The supporter relations and engagement officer supports the supporter relations and engagement manager in delivering the charity's strategy, helping to drive all aspects of supporter relations, engagement, and stewardship to strengthen relationships with stakeholders. They contribute to purposeful engagement with diverse supporter groups and ensure exemplary thanks and stewardship across all giving channels, including regular donations, fundraising events, gifts in wills, and major giving. With strong interpersonal skills and a passion for the cause, they provide expert supporter care and line-manage two fundraising assistants to ensure stakeholder communications are timely, impactful, and engaging.
The selected candidate will have significant experience of working with supporters and donors and will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have proven events planning or management experience and will have previously worked in a charity or marketing/ membership organisation. You do not need line management experience for this role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Our client is a highly respected environmental and health charity dedicated to preventing synthetic chemicals from causing long-term harm to wildlife and human health. This charity works tirelessly to ensure these harmful substances are regulated, replaced with safer alternatives, and removed from everyday products. Its' work focusses on and influences EU and UK chemical policy at the highest levels and ensures safety remains a priority for governments, regulators, and businesses. The charity now seeks a Philanthropy Manager, and Prospectus is leading the search.
Philanthropy Manager
5 or 4 days per week
Permanent
Hybrid
£50,000 FTE
We seek a proactive Philanthropy Manager to join its successful Fundraising Team and lead the organisation's first-ever major donor programme. This new role offers the opportunity to shape how the charity engages with high-net-worth individuals from the ground up. Reporting to the Director of Fundraising, the postholder will develop and implement a new major donor strategy and cultivate long-term relationships with major donors. The role will also involve working closely with senior leadership, subject matter experts and trustees to identify and engage prospects, host donor events, and steward high-value supporters.
The ideal candidate will be a confident and hands-on fundraiser with a strong track record in major donor giving. They will be skilled at building meaningful relationships and crafting compelling communications that inspire support. With excellent interpersonal and organisational skills, they will thrive in a small but ambitious team and be passionate about the charity's mission to protect people and nature from harmful chemicals.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Role Purpose
Responsible for documenting and maintaining up-to-date fundraising income processes, ensuring the accurate and efficient integration of donation data from multiple platforms into the organisation’s CRM (Salesforce). Focus on maintaining current and comprehensive supporter records to optimise engagement and maximise fundraising income. Provide strategic insight through audience analysis and data reporting. Collaborate with colleagues in the Corporate Services Team to reconcile income streams monthly. Offer database support, guidance, and training to fundraising staff to improve data quality and enhance the overall effectiveness of Salesforce.
Main Responsibilities
Specific Duties
- Conduct a comprehensive audit of existing fundraising income recording processes to identify inefficiencies, gaps, and opportunities for improvement.
- Manage income data processes ongoing, imports and exports of all fundraising data.
- To manage and execute data imports from the Winston’s Wish website and various online giving platforms, ensuring accuracy of data, monitoring, and reconciliation.
- Ensure all donation income paid into the bank account is entered accurately onto Salesforce.
- Supporting the setup of events & campaigns in Salesforce to ensure effective tracking and reporting.
- To continuously review processes to ensure optimal, and compliant ways of working. Proactively making recommendations to the Director of Corporate Services and Head of Data and IT to ensure accurate, efficient, and timely data management.
- Ensure that the capture of all data from supporters conforms to data protection guidelines including GDPR. Optimise processes relating to managing supporter preferences and consent, to enable personalised, targeted, and effective supporter journeys.
- Work with relevant colleagues to provide audience insight and analysis for the fundraising team to support income generation.
- Undertake any other duties or responsibilities as reasonably required by the Head of Data and IT, in line with the scope and level of the role.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- Experience of using a database (Salesforce) to enter, maintain, and import data.
- High computer literacy with comprehensive knowledge of Microsoft office applications especially Excel.
- Ability to work effectively as part of a team and to take initiative when appropriate.
- Strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR).
Desirable
- Salesforce Experience.
- Experience of working in fundraising or a charitable organisation.
Recruitment Timetable
- Application deadline: Sunday 3rd August 2025
- Interview date: Thursday 14th August 2025
- Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate key donor relationships and continue the development and implementation of the strategy to grow the major donor pipeline. As a Senior Manager, you will take ownership of the overall Major Donor Strategy, and budget and provide strategic insight into how we grow and improve our programme.
You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally, championing the major donor programme to ensure a strong enabling environment for the growth of the programme. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing donor and prospect pipelines as well as crafting compelling donor communications.
This role will be responsible for managing the Philanthropy Manager role and will provide support, mentorship and coaching to help the development of this role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBLITIES
- Manage the philanthropy manager role through coaching, and by motivating and supporting them to reach their annual target.
- Build on a warm portfolio of donors to achieve current income targets and spot opportunities for growth and deeper development of philanthropic relationships
- Monitor and deliver annual philanthropy budgets and KPIs, assessing ongoing performance, proactively managing risks and providing accurate reporting.
- Own and drive the Major Donor strategy in collaboration with the Head of Philanthropy.
- Support on intermediary strategy and growth in this area.
- Work as part of the Philanthropy Team to grow opportunities within the major donor funding stream in line with UK4U’s fundraising strategy
- Lead on the growth and development of a robust prospect pipeline working with the corporate team, individual giving team, trustees, prospect research team, philanthropy team and other key stakeholders.
- Work with the wider international organisation to identify the most appropriate funding propositions for donors and also the internal technical experts and leadership colleagues who can help support and drive forward opportunities.
- Craft compelling propositions and proposals for major donors and ensure quality and timely reporting on donations made.
- Establish a strategic and tactical response to selected prospects and existing major donors in the event of humanitarian emergencies.
- Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
- Maintain accurate records on Salesforce, for income recording and earmarking.
- Work with the wider team to deliver bespoke activities including virtual and in-person events
- Support wider PPH strategic initiatives: helping identify and implement enablers to help the organisation secure and grow more multi-year partnerships, including at transformational levels.
- Help to position and raise awareness of UK4U’s role among peers, donors and other audiences by participating in sector networks and representing UK4U at events, as appropriate.
- Work within UK4U’s due diligence policy and GDPR policies and processes.
- Support the philanthropy team in other activities, as requested.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of inputting into annual plans, multi-year budgets.
- Experience of working towards and monitoring and tracking KPI targets
- Experience of inputting to and implementing strategy
- Experience of growing prospect pipelines
- Experience of working in an income generating capacity with an NGO, INGO or university to identify, approach, secure and steward prospects and major donors giving or capable of giving over 5 to 7 figure gifts.
- Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
- Experience working with senior stakeholders (including CEO and Chair of Trustees)
- Strong experience of networking.
- Must be comfortable working at pace and on multiple opportunities.
Essential Skills/Knowledge
- Confident communicator with the ability to effectively influence and negotiate with internal and external stakeholders at senior levels.
- Strong understanding of the philanthropic environment within the UK
- Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
- Ability to act proactively to identify new and strategic fundraising opportunities.
- Good attention to detail, ability to proof-read.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Excellent stakeholder and relationship management skills.
- Proficient in using Word, excel, PowerPoint.
- Working knowledge of fundraising databases.
Desirable Skills/Experience
- Knowledge of international development or related subjects helpful but not essential
- Line management experience
- Experience of leading on developing multi-year budgets and plans.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays (pro-rata for part-time contracts).
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 20 July 2025
Interviews date: 24th – 28th July 2025
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?


The client requests no contact from agencies or media sales.
Job Description
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Job title: Youth Practitioner
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Location: East London - Newham, Hackney, Tower Hamlets
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Salary: £27,007.50 FTE (Pro-rata: £20,165.60)
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Hours: Core hours: Monday-Friday, 10am-6pm. Working hours are flexible and may be revised in line with funding provisions.
Please note, this role will also involve occasional morning, evening and weekend work, and working hours may adjust accordingly. Most significantly, given the nature of this work within schools, the candidate will need to be willing to work from 8.30/9am for particular school-based sessions
Who are we?
The Outrunners is a Hackney-based charity empowering young people across East London through running and movement. Supported by partners like Nike and Moju, we aim to boost well-being, teamwork, and communication skills for youth aged 8-18. Our aim is to boost the well-being, teamwork and communication skills for young people across East London.
For a relatively new organisation, we’ve already had a big impact through supporting hundreds of local young people and changing the landscape of youth work in the process. Check out our feature in GQ magazine here!
Last year we launched an exciting partnership with Nike’s Social and Community Impact team. As a Youth Practitioner, you will help us to scale our Schools Programme. You’ll deliver our programmes across schools in East London, aiming to engage more young people in movement and running.
Before you read the job description, please remember you don’t have to tick all the boxes for the role to apply. If this role excites you and you believe you could make a difference, please do apply as we want to hear from a diverse range of people!
The Role
We are looking for a Youth Practitioner to work alongside the Youth Programme Team to develop and deliver our Nike funded Schools Programme targeted at Year 7 and 8 young people (age 11-13) across East London.
We’re seeking someone caring, ambitious and keen to learn who loves working with young people. You will have a strong moral compass and a proven commitment to really make a difference to young people’s lives.
You will be highly motivated, with high standards for yourself and others, as well as having a good understanding of the barriers and challenges faced by young people living in East London.
You will have lots of energy and enthusiasm, and enjoy movement. You will be a natural people-person with a high level of empathy, able to make people feel valued, respected and heard.
Main Duties:
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Deliver fun and engaging Outrunners sessions at our partner schools to young people aged 11-13, alongside PE teachers.
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Manage relationships with partner teachers and SLT at our partner schools.
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Work with the Youth Programme Manager and other Youth Practitioners to design and deliver holistic movement programmes with a focus on running, targeted at 8-18 year olds.
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Ensure safeguarding procedures are upheld for all young people.
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Undertake administration tasks such as ensuring evaluation forms are completed, uploading data to our CRM system and planning sessions.
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Complete any other business required by management and pitch in to help with other tasks at busy times during the year.
This job is for you if:
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You have experience of working with young people and their families
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You have experience delivering youth programmes targeted at young people with proven successful outputs
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You have relevant youth work experience or a relatable youth work qualification (please note - a youth work qualification is only a desirable criteria)
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You can develop strong working relationships with colleagues and teachers within schools
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You have a working understanding of safeguarding children and young people and how to maintain appropriate professional boundaries
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You have a commitment to, and working understanding of, equality and diversity, with the ability to work in culturally diverse communities, as well as a readiness to challenge discriminatory behaviour
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You have excellent communication, time management and organisational skills with the ability to prioritise and multitask
And also consider applying if any of the following apply to you:
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You have worked in schools supporting young people
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You have experience working with young people in sports and fitness
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You have qualifications in youth work or fitness
What’s in it for you?
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The opportunity to make a difference to young people's lives!
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The chance to attend exclusive, exciting events
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Nike/Outrunners branded sports clothing provided for work
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Learning and development opportunities to fit your aspirations, including with some of our partner businesses
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Working alongside aspirational brands such as Nike and MOJU
The successful applicant will need to be subject to a background enhanced disclosure check by the Disclosure and Barring Services (DBS) before any appointment can be confirmed.
Interested? Here’s how to apply!
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Upload a copy of your CV and a covering letter explaining why you would like the role, and how you meet the requirements listed in the job description. The covering letter should be no longer than two A4 pages.
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If you meet our requirements, we will contact you about the next stage after the closing date (Friday 18th July)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Conference & Event Services (CES) department of the British Association of Dermatologists is looking for an enthusiastic person to join their small team. The successful candidate will have a good introduction to all aspects of organising meetings in the medical charity sector.
The successful candidate will join a total team of 46 staff working across a range of different areas, including Conference and Events, Clinical Standards, Service Improvement, and Education. We are committed to being an inclusive and diverse organisation, and welcome applications from all sections of the community. Our organisation’s ethos is to provide a supportive environment to coach and develop staff to meet their career goals, with a strong focus on wellbeing and promoting a healthy work-life balance.
Person specification
The following skills and attributes are necessary:
• Enthusiastic and confident individual interested in learning about all aspects of event management in a busy environment.
• Able to handle a variety of administrative duties, with the ability to multi-task.
• Good organisational skills with attention to detail.
• Comfortable communicating with a wide range of people via phone, email, and face-to face.
• The ability to work to deadlines.
• Good MS Office skills, including Word, Outlook, and Excel.
• Able to work outside of contracted hours during events.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong.We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
St Christopher’s Academy
At St Christopher`s we can provide more than just a care job. We can offer you a career where you can develop your skills and knowledge while making a difference to young people’s lives.
When you join St Christopher’s, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions. If you want to learn more about St Christopher’s Academy, please visit our website.
We are proud that 84% of all our Team Leaders, Deputies and Managers are internal promotions.
About the role
As an Experienced Practitioner, you will provide direct support and care for our young people who have complex emotional and mental health difficulties (such as trauma and loss) and can struggle to regulate their emotions.
Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged 12 – 17 years old), you will also have responsibility for making sure our residents are safe, providing support, liaison with other professionals and completion of support documents to record information.
If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly supervision.
Applicants should have
- Level 3 Diploma in Residential Childcare or equivalent (i.e. Level 3 Diploma Children and Young People Workforce with the children's social care pathway) or be willing to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Children’s Homes Regulations 2015 (England).
- Minimum of 1 years’ experience working and supporting children and Young People to achieve their full potential.
- Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries.
- An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures.
- The ability to cope effectively with challenging behaviour.
- Good communication and team working skills.
- Flexibility to work shifts, including weekends and bank holidays.
- Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service.
- Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals.
What you should expect from us
- Salary: £28,912 per annum. Overtime / bank holidays paid time-and-a-half and 2 weekends off per month.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
First Stage Interview – Tuesdays & Thursdays throughout July and August
Shortlisted candidates will be invited to attend an interview at our Head Office
Second Stage
Successful candidates will then attend the second stage interview at the home they have applied for.
We advise you to apply as soon as possible as applications will be reviewed on a rolling basis.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- all shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
The Muslim Charity’s volunteer programme envisions a world where individuals from diverse backgrounds unite to collaborate, leveraging their unique talents and perspectives to drive lasting change. We’re looking for a dynamic and passionate Manager to be responsible for developing, implementing and overseeing volunteer programmes that support this mission. By offering comprehensive training, resources, and a supportive network, we aim to inspire volunteers to take proactive measures, advocate for sustainable development, and contribute to a more equitable and compassionate world for everyone.
In this role, you will:
- Cultivate partnerships and collaborations with diverse communities and organisations, both nationally and internationally.
- Oversee the recruitment, training and support of volunteers.
- Foster understanding and solidarity among different communities through volunteer activities and outreach initiatives.
- Monitor and evaluate the effectiveness of the volunteer programmes, making improvements as necessary.
- Identify and secure resources, including funding and training materials, to support volunteer initiatives.
- Advocate for sustainable development and social issues, promoting our mission and the importance of volunteerism.
- Prepare reports on programme performance and communicate progress and outcomes to stakeholders and the broader community.
About You
To be successful, you will have:
- A Bachelor’s degree in social sciences, non-profit management, or a related field (Master’s degree preferred).
- Proven experience in managing volunteer programmes, with a focus on both national and international initiatives.
- Strong understanding of social issues and cultural dynamics in various communities.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced, multicultural environment.
- Proficiency in project management and organisational skills.
About Us
Since 1999, we have been delivering aid and development programmes to transform lives. Joining us, you’ll be a crucial part of this mission. You’ll also benefit from:
- A chance to make a meaningful impact on communities both locally and globally.
- Opportunities for professional development and growth.
- A supportive and inclusive work environment.
- An opportunity to travel to different countries and engage with the communities.
For further information and to apply, please visit our website via the Apply button.
We will hold ongoing interviews until a suitable candidate is identified.
At Muslim Charity, we believe diversity strengthens our community and enriches our mission. We are committed to fostering an inclusive environment where all individuals, regardless of background, race, gender, age, disability or faith, are valued. By embracing diverse perspectives, we enhance our ability to serve those in need.
Our client is an astounding group of professionals who believe that people's sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of London's renowned Eye Hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a supporter relations and engagement manager, and Prospectus is leading the search.
Supporter relations and engagement manager
Full time, 37.5 hours per week
Permanent
Hybrid
£42,593-£49,691
The supporter relations and engagement manager leads the development and delivery of the charity's engagement and supporter relations strategy across all fundraising programmes, driving meaningful connections with donors of all types. Using data insights to enhance the supporter experience, they ensure exemplary stewardship regardless of how or how much supporters give. They proactively engage diverse stakeholder groups, build strong relationships, and relaunch the volunteer engagement programme to deepen in-person connections with patients. With excellent interpersonal skills and a passion for the cause, they manage a supporter relations and engagement officer and work collaboratively across the Moorfields family to maximise impact and cross-working opportunities.
The selected candidate will have significant experience of working with supporters and donors and will have a thorough detailed knowledge of the voluntary sector. You will have experience and/ or understanding of supporter audiences across the breadth of fundraising programmes. You will have substantial experience of data management and segmentation with a strong understanding of how to use CRM data to inform and improve supporter relations and engagement.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.