Community Housing Support Worker Jobs in Westminster, Greater London
Ruils is a user-led charity that supports disabled adults and people with long-term health and/or mental health conditions to live independently, be part of their community and live life to the full. We provide information, advice, practical support, befriending and accessible activities to our clients and families.
We are working with the SWL ICB and local GPs to deliver an exciting new service within Hampton North. The Community Health and Wellbeing Worker will speak to households about health and wellbeing, alongside offering support to connect people to services and activities in their local community. The role aims to empower people to take control of their lives.
It involves working with people who may be experiencing a number of issues, so you will need outstanding listening and communication skills, empathy and enthusiasm. You will need excellent organisational skills, be adept at seeking out information for relevant community services and have the tenacity to help people achieve sustainable improvements in their wellbeing.
Main duties include:
- Managing a caseload of households, providing monthly home visits and providing a continuous point of contact for all members of the household.
- Working with the client to assess their needs, create personalised action plans and locate support within the community.
- Supporting clients to prioritise and address practical, health, social and emotional issues in their lives which affect their wellbeing.
- Engaging with community organisations and specialist services that provide support to ease the pathway for your clients.
- Building and maintaining relationships with primary care networks, GPs, health care professionals and services across the borough.
What we can offer you:
- A vibrant and interesting work environment – every day is different.
- An experienced and supportive leadership team.
- Training and development opportunities.
- Flexible working.
- Kind and caring colleagues who work as a team.
- A cycle-to-work scheme.
- An employee assistance programme (EAP).
We operate a Guaranteed Interview Scheme; we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.
To apply, please email Viv Sage, HR Consultant, via the Apply button.
Closing date: 9th May 2024
Interview date: w/c 13th May 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are currently looking for a part-time Social Prescriber / Link Worker
£8,215 pa (for 11 hours per week)
Fixed-term until March 2025-Possible extension
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
You will be part of the MYcommunity Linkworkers team. Your main role will be to:
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Provide personalised brief intervention and social prescribing support to individuals, their families and carers.
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Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me.
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Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this.
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Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.
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MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.
What you need to bring
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Able to write compelling communications to advocate for your clients.
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Able to work collaboratively with a wide range of stakeholders
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Able to analyse data and create engaging reports
What you’ll benefit from
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff culture with kindness at its heart
Job closing on 30th April 2024. Interviews will take place on 8th May 2024.
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As a Adviser (Housing and Welfare Benefits) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their enquiries relating to housing and welfare benefits as well as providing generalist level support on a range of issues through our duty service.
You should you should have in depth, specialist level knowledge of Housing or Welfare Benefits (ideally both) as they relate to older people, experience of working within an high volume advice setting and advice supervision framework such as the AQS framework.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Salary information:
Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time
Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time.
Application Process:
To apply, please sit our website to submit via CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by clicking the Apply Online button below (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.
Closing Date: 6th May
Interview Dates:
First Round: 15th or 16th May, Second Round: 22nd May
The client requests no contact from agencies or media sales.
At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our impact across policy, campaigning, information and advice, grant-making and partnerships improves lives by increasing the financial well-being of older people in financial hardship, enabling greater choice and independence in wider areas of life. We want to find talented individuals from diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This role is an integral part of the day-to-day delivery of our Advice and Support Service, which has been re-shaped and is due to go live in the summer of 2024. The service is targeted at older people in or facing financial hardship, and provides information, advice and follow up support relating to a range of issues, including Welfare Benefits, Social Care and Housing.
As an Adviser (Health Social Care and Housing) you will be responsible for providing specialist support to older people, their families and carers through our advice service with their housing and social care enquiries as well as providing generalist level support on a range of issues through our duty service.
You should have in depth, specialist level knowledge of Health and Social Care or Housing (ideally both) as they relate to older people, experience of working within a high volume advice setting and advice supervision framework such as the AQS framework
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting our website.
Salary information:
Hybrid working in London: £32,682 per year, increasing to £33,600 after 6 months and £34,493 after 12 months Pro-rata if part-time
Homebased (with regular travel to London): £29,453 per year, increasing to £30,267 after 6 months and £31,054 after 12 months. Pro-rata if part-time.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A basic DBS Certificate will be required for this role.
Closing Date: 6th May
Interview Dates:
First Round: 15th or 16th or, Second Round: 21st May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have an exciting new opportunity for a Social Prescribing Link Worker to join our team in Merton.
The Merton Social Prescribing service is one of the most established and mature services in the UK and is celebrating its 7th anniversary this year. We are seeking an individual to join our successful service in Southwest London. This role will help to strengthen the links between Primary Care, voluntary and public services to improve patients’ health and wellbeing.
You will support patients within Primary Care in Merton, and you will support each patient to access appropriate services provided by voluntary and community organisations and other agencies. We expand the options available in Primary Care by creating a ‘managed’ way for referrals of patients with social, emotional and/or practical needs to a variety of local non-clinical services in the community. These include leisure, social activities, education, welfare, housing and employment advice and support.
About The Role | How to Apply:
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35 hrs per week
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six months fixed term contract with possible extension, subject to funding
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£31,395 per annum plus 5% pension, includes Outer London Weighting
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Closing date for applications: Wednesday 1st May 2024 (midnight)
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Applications may close before the deadline, so please apply early to avoid disappointment.
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Formal interviews will be held between 7th and 10th May 2024
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The starting day will be in June 2024
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Applicants will be notified by telephone if they are to be invited for interview
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Please complete and submit your application form by email to
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting opportunity to be part of and help shape a new DHSC funded project - Early Support Hubs - providing innovative ways to support Young People’s (11 – 25 years) Mental Health and Wellbeing across the borough of Hackney.
This Early Intervention approach will enable young people to access support in a timely way within their own community and we will work collaboratively with the Hackney Super Youth Hub enabling a one stop shop experience for local young people.
We are looking for passionate and motivated Therapeutic Youth Workers who are committed to supporting positive change for local young people to join our team.
Main Responsibilities:
· Undertake 1:1, group, detached and outreach work with young people
· Provide one-to-one key-working up to 12 sessions, combining youth work values and principles with a therapeutic, trauma-informed approach to help address a wide range of issues that may impact on young people’s mental health and wellbeing e.g. housing, employment, physical health, education, finances and relationships.
· Use a supportive, young person-centred approach. e.g. explaining what services are and what they do, ensuring information is accurate and up-to-date, filling out forms together, making personal introductions, accompanying young people to initial meetings/sessions, being with them during phone calls etc.
· To work with the Hackney Super Youth Hub, to support young people and liaise with appropriate professionals in the network.
· To maintain confidential, up to date and accurate records of all sessions and plans.
· Be an advocate for young people, supporting colleagues to understand adolescence, and how to engage with young people, particularly with concerns around:
o mental health and wellbeing of children and young people.
o Supporting vulnerable groups who would not otherwise receive support (levelling-up).
o Improving children and young people’s engagement with EET.
Main Requirements (for details check the job description and person specification):
· QCF Level 3 Diploma in Youth work or equivalent and have experience of youth work in a youth work setting
· Experience of working with young people, delivering therapeutic groups and/or 1 to 1 interventions in a youth work or similar setting.
· To have an active interest in working with those affected by mental health issues and recognise the impact this has on their life.
· Experience of building positive, impactful relationships with young people responding to their needs
· Excellent, up to date knowledge and understanding of safeguarding needs and risks young people may face.
· Experienced in working as part of a safeguarding team around a child, i.e. Childrens services, education, CAMHS, etc
· Experience of working in with an outreach role, in the community and school settings.
· Confident working well independently as well as in a team setting.
· Ability to use own initiative and be able to respond to change as part of a pilot initiative.
· Computer literacy including Microsoft Office suite (incl. Outlook and Word), with ability to accurately input sensitive data electronically
· Be committed to equal opportunities and Equality, Diversity and Inclusion in all that you do. Have experience of and active interest in working with people from a wide range of backgrounds.
· Be committed to and comply with Family Action’s Equality, Diversity and Inclusion and Safeguarding policies, including Child Protection.
· Willing and able to work flexibly including ‘twilight’ (3 – 7pm), evening (up to 10pm) and weekend hours.
· Ability to align with and support Family Action’s mission and values.
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.
Benefits:
- an annual paid leave entitlement that commences at 25 working days pro-rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays.
- up to 6% matched-pension contributions.
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
- enhanced paid sick leave and paid family leave provisions;
- eye care and winter flu jabs vouchers,
- cycle to work scheme,
- investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect
Closing Date: Ongoing – We reserve the right to close the advert once we receive a suitable amount of application so please apply as soon as possible.
Interview date: Throughout April 2024
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
ABOUT THE ROLE
We're looking for a Children and Family Worker to join the team in our West London Women's refuge. The service is a refuge accommodation for women and children surviving domestic abuse many of whom are living with trauma. we are looking for someone who really cares about the rights of women and their children.
As a Children and Family worker, you will support in providing a much needed safe and nurturing environment for children and their mother's, providing pathways, support and appropriate interventions to enable resettlement. You will support various teams to co-produce a tailored support plan which is altered to the individual's needs through a recovery model providing trauma informed and enabling environments to achieve this.
Shift Pattern: 37.5 hours per week, working on a rota which is over 7 days including evenings. You will be based on site within the service.
ABOUT YOU
We're looking for someone who can demonstrate compassion, empathy, empowerment and support to our residents in a trauma informed approach, able to communicate effectively with others and build purposeful relationships. You will be comfortable with the environment in which you will be working, with a passion to support women and their families rebuild confidents, relationships, and work towards their personal goals. You will be comfortable with lone and group working and have a passion to provide high quality care and support to others.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
Children and Family Relationships
- Provide parenting advice to support mothers and their families.
- Provide stimulating play opportunities to encourage children from all backgrounds to develop and express themselves, as well as support the children with their general learning, homework, and literacy.
- Support with early learning development, supporting mothers through advice and activity packs which aid their children’s learning and development.
- Deliver family sessions to support contract orders by social services and other organisations, as well as to help rebuild relationships, life skills, confidence, reliance, self-esteem and manage trauma.
- Offer age-appropriate sessions to children to provide a safe, encouraging, and development led environment which provides meaningful and memorable experiences.
- Work with residents and their keyworkers to understand complex needs to help build children’s and their families lives.
Support Working
- Build and sustain trusting and respectful relationships with our residents, including children.
- Create a safe, stable, psychologically informed environment which is nurturing to children and families.
- Provide support for residents, contributing to the development of support plans, risk assessments, reviews, regular support sessions and other personal development activities.
- Support with reducing barriers to reintegrating into communities, and re-developing confidence, skills, and coping mechanisms to support those with previous trauma.
- Develop and sustain therapeutic relationships with our residents, providing practical and emotional support with a trauma informed approach to ensure they are always treated with respect and dignity. Deal with sensitive information in a professional manner.
Additional Responsibilities
- Attend appointments as and when required in support of residents.
- Undertake shift lead responsibilities on rotation, taking responsibility for ensuring day-to-day support delivery is effective, with staff carrying out their designated responsibilities, alongside ensuring resident and service-specific follow up actions are completed.
- Housing Management responsibilities, ensure residents and staff are safe, and the surroundings are kept clean and well maintained.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds
- Previous experience and/or in-depth knowledge about working with children who have experienced trauma
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding of the trauma children and families may go through due to domestic violence and other previous experiences
- Understanding of the social needs and support required for people with multiple and complex needs
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people with various challenging backgrounds, mental health, addiction, exploitation, homelessness, and previous convictions
What we would like, but not essential:
- Previous experience creating co-produced support plans, key working, and care planning, providing appropriate interventions for service users
- Previous experience providing housing support and practical assistance within a residential support role
- Appropriate Professional Qualification in: Social Care, Early years Education, Certificate in Childcare or other relevant
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice, and mental health
- Ability to Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent crisis
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
We're looking for a kind, compassionate and resilient Support Worker to join our Campbell Road Young Peoples service in Tower Hamlets.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Campbell Rd Young Peoples service provides support and housing for 55 young people in Tower Hamlets that are either leaving care of affected by youth homelessness. The Support Worker role will be to manage a caseload of approx 7-10 young people .You will be expected to deliver positive outcomes for all our young people and support them to reach independence, keep safe and maintain their tenancy's. Aside from support workers delivering support there is a strong element of housing management associated wit this role, for example managing rents, raising/monitoring repairs and health and safety.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/ Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Passionate about improving outcomes for young people from a range of backgrounds
- Confident to assess and manage risks associated with our customers, with an attitude of positive risk taking
- Highly competent in advocating for young people, working with other professionals to get the best outcomes
- Highly organised and able to meet deadlines and targets on written work and practical tasks
- Committed to working in a person-centred way with complex young people, using creative strategies to achieve results
- Adept in providing support with daily living activities such as budgeting, cooking, or attending appointments in the community
- Highly flexible with a "can do" attitude
- Committed to supporting young people to maintain a healthy living environment, and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Willing to work on a rota basis, including evenings and weekends.
- Excited to take on new challenges, including managing and developing various projects across the service.
-Wanting to develop and achieve in your career-
What you'll bring:
Desirable:
- Experience working with young people
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hounslow Young People Service.
£27,352.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 57 vulnerable young people and 19 teen parents. The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services.
About the Role:
Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaise with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people. Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and environment management. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service. The role requires individuals to work on a rota pattern including some weekend and bank holiday working, as the service is open 365 days a year. Hours worked:21:30 - 07:30
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals.
Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork.
Ability to work empathetically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs.
Ensure the safety and welfare of customers by implementing and monitoring the visitors' procedure, preventing unauthorised access to the service.
Conduct health and safety checks and patrols around the building and exterior reporting repairs and any Health and Safety issues.
To undertake patrols and security checks of the building and exterior, monitoring CCTV, addressing any antisocial behaviour and completing the relevant reports.
Please visit our website for further details.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate, and sensitive in style of communication.
Is essentially customer focused.
Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Ability to cope positively with challenging and diverse behaviours.
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health service in Richmond.
£27,352.00 per annum, working 37.5 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The position is in Richmond at 21 Kingston Lane and consists of one high support building with 12 Customers.
The service provides a 24/7 support service, with an emphasis on choice and control, enabling customers to achieve greater independence, improved quality of life and integration into the wider community.
We are looking some someone who is able to build supportive, trusting relationships with customers and create a positive atmosphere. You need to be able to provide a flexible, personalised and responsive support service that is tailored to each customer's abilities and aspirations. This will include a willingness to work evenings, weekends and bank holidays on a rota basis.
The role will also require you to maintain appropriate records to a professional standard in accordance with Look Ahead's policies and procedures. If you have experience working with and motivating customers whilst being calm and resilient to challenging behaviour, then please apply for this role
The service is open 24 Hours. The role will include weekdays and weekends with 2 days off per week. This role will consist of day shifts only.
The shifts will be:
Early: 7:30am - 3:30pm, Middle: 9am - 5pm and Late: 2:30pm - 10:30pm
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Hounslow Young People Service.
£20,514.00 per annum, working 30 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Hounslow Young People is Supported Accommodation Service for young people and young parents aged 16-25 in Hounslow. The Service encompasses a mix of units across six sites supporting 57 vulnerable young people and 19 teen parents. The aim of the service is to empower Young People to move towards independent living, supporting their successful transition from childhood; laying the foundations for healthy, ambitious, and safe adult lives with minimal ongoing support. Support is delivered in partnership with a number of stakeholders and partners in the community such as mental health services; substance misuses agencies, housing teams, police and social services. We are recruiting Waking Night Support Workers to join our dynamic service and team. In the role of Waking Night Support Worker; individuals will ensure continues support is provided to young people at the standards of day staff with particular focus on safety of vulnerable young people.
About the Role:
Waking Night Support Worker will work in line with person centred risk assessments; support plans and liaise with Support Workers to provide comprehensive handover and partnership working. They will be observant of changes in behaviour and presentations ensuring appropriate actions are taken to document and report changes in support needs of young people. Waking Night Support Worker will be able to carry out all necessary health and safety actions including light cleaning tasks and environment management. Furthermore they will actively seek out ways to work with the team and stakeholders to improve the experience of young people in the service. The role requires individuals to work on a rota pattern including weekend and bank holiday working, as the service is open 365 days a year. Hours worked: 21:30 - 07:30.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Ensure the welfare of customers providing emotional and practical support to customers who are in distress, in crisis or require medical assistance such as emergency first aid or the intervention of medical professionals.
Remain calm and professional when dealing with emergencies and incidents following the reporting procedures and completing the required paperwork.
Ability to work empathically and compassionately with customers who present with complex needs such as mental health, substance misuse, safeguarding and physical health support needs.
For full job description, please visit our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
Approachable and open behaviour.
Prefers working as part of a group or team.
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Has a practical and logical mind and is naturally well organised.
Thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem.
Is respectful, articulate, and sensitive in style of communication.
Is essentially customer focused.
Is motivated towards excellence and improvement of personal performance with a can-do attitude.
Ability to cope positively with challenging and diverse behaviours.
What you'll bring:
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough.
£25,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
This role will suit a support worker looking to working throughout the night. You will report to the team leader and engage with/ support customers during anti-social hours.
This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience within the mental health field, based on the solid working relationship with (SCMHT). We have since implemented training directly from SCMHT to support staff with understanding Mental Health diagnosis and Managing Crisis with our customers in-house.
You will be based at Hope House. We have two sites: Hope House and Doddsfield Rd. Hope House/ Place is a 10 bed supported housing service, providing support for 16 customers overall. The support hours for Hope House are 24 hours, 7 days a week, with one waking night.
Doddsfield Rd has 6 independent living flats with floating support.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Develop and maintain links with all key agencies and service providers in the local community.
- Empower customers to ensure they receive the service and benefits they are entitled to
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible.
- Adhere to Look Ahead's Policies and Procedures.
- Engage in learning and development activity to increase knowledge and skills.
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised and flexible.
- Open to feedback and self-development.
- Thrives on change and enjoys dynamic diverse environments.
- Is confident with high levels of self-esteem.
- Is respectful, articulate and sensitive in style of communication.
- Is essentially customer-focused.
- Is motivated towards excellence and improvement of personal performance with a can-do attitude.
- Ability to cope positively with challenging and diverse behaviours.
What you'll bring:
Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
Desirable:
- Experience working in mental health.
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you passionate about working with women who have complex support needs and
are experiencing homelessness or are you at risk of homelessness?
We are looking for a Support Worker to work as part of a service that provides late-night and early-morning outreach for women who are sex working and supports women who are homeless or at risk of homelessness.
Note: This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.
Position: Centre Support and Outreach Worker
Salary: £26,800 - 30,800
Hours: Full time, 36 hours per week (Working pattern includes 1 outreach shift per week, which
is carried out between 9 pm and 1 am. Usual working hours are 8.30 am – 4.15 pm)
Contract: Permanent
Location: London, Stockwell
Benefits: The annual leave entitlement is 35 days per year pro rata, made up of eight bank and public holidays and 27 days annual leave. The 27 days annual leave is normally split between 24 ‘bookable’ days and three closure days that fall between Christmas and the New Year
About the role
The Post Holder will work within Spires’ Women’s Service. This service is comprised of:
A dedicated nighttime outreach service to support women who are involved in street-based sex working. This includes follow up work, casework, and multi-agency working.
Centre-based support for women with complex needs who are homeless or at risk of homelessness. This also includes casework and supporting Spires’ Housing and Homelessness team.
Key responsibilities will include:
· Supporting a caseload of clients
· Completing one nighttime outreach shift a week (this is carried out in the Spires car)
· Supporting in the running of Spires’ women’s drop in services
· Supporting Spires’ Housing and Homelessness service where required
· Representing Spires to external stakeholders at multi-agency meetings
· Ensuring detailed and accurate records are kept of all client work.
About you
You will have previous experience of working with people exhibiting complex needs and people experiencing homelessness. Ideally you will have experiencing supporting women with some of the following support needs: substance addiction, mental health needs, domestic violence, no recourse to public funds and sex working.
You will also bring with you the following skills and experience:
· Experience of challenging appropriately and maintaining clear and appropriate boundaries.
· Networking and effectively liaising with specialist service providers or agencies in order to establish and/or improve access to services for clients.
· Sound understanding of the issues faced by women and other individuals involved in sex work.
· Understanding of the legislation around supporting the victims of Domestic Violence.
· Understanding of the effects of trauma on people and how to work in a trauma informed way.
· Good understanding of safeguarding practices in outreach work, social care and/or day centre environment.
· Good understanding of confidentiality and working with sensitive information.
Please Note: The organisation is committed to equality and diversity and welcomes applications from all sections of the community. This post, however, is restricted to women due to the nature of the role. The Occupational Requirement under schedule 9 (part 1) of the Equality Act 2010 applies.
About the organisation
The organisation was established in response to homelessness, which had become a growing concern in Streatham in the late 1980s. Initially providing a hot meal, clothing and advice to those who came for help, they have developed into an organisation that provides a range of services, including the Housing and Homeless Team and Woman’s Team.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding and supporting the service and deputy manager.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. As part of this role, you will be required to participate in an out-of-hours on call rota.
The client requests no contact from agencies or media sales.
We are seeking an outgoing proactive Sales & Events Coordinator to join our busy team to deliver increased revenue and occupancy for our conference and meetings business.
As a social enterprise commercial income is key to our success. The Commercial team is responsible for income generation and business growth through sourcing occupants for our commercial units and clients for our venues. The Commercial team deliver over 600 events from our venues and are continually building partnerships and liaising with key stakeholders across the South Bank areas.
You will be responsible for securing sales from new and existing clients as well as managing event logistics in close liaison with our operational team.
The successful candidate must be able to demonstrate the following:
- Experience of co-ordinating and organising events
- Experience of working in a busy sales role
- Experience of working in a customer facing role
- Excellent organisational skills and ability to manage conflicting priorities to meet deadlines
- Ability to take the initiative and an enthusiastic, proactive approach to work
- Strong IT and administration skills, with excellent attention to detail
Creating an inspirational neighbourhood
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.
We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Contract
Permanent, 35 hours per week
Salary
£30,672 per annum
Extras
In return, we can offer you:
- 27 days’ annual leave (excluding bank holidays) pro rata for part time staff
- 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
- Health and wellbeing support, including online mental health therapy sessions
- Free gym membership at Colombo, annual flu jabs
- Commitment to training and development