Community Hub Manager Jobs in Home Based
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Are you ready to take the next step?
This is an exciting management opportunity for someone looking to use their skills and experience to make a real difference. Join our team working with unpaid carers across the London Borough of Lewisham to improve their health and wellbeing, and access support that meets their needs.
As project manager, you will oversee the day-to-day operation and delivery of this vital service, using your experience to develop the team, sharing best practice and seeking creative opportunities to continually improve the support we offer unpaid carers. You’ll develop trusted partnerships with local stakeholders, practitioners, businesses and services to promote and embed the service in the local area, supporting the development of a positive ‘carer friendly’ culture in Lewisham.
This role will suit a people person who can quickly develop relationships, lead a team, and work closely in a supportive role with Adult Carers, Young Adult Carers and Young Carers. You’ll have overall responsibility for the Carer’s hub, where carers can drop in for advice and support, manage a small caseload, and support the delivery of the service’s range of activities as required, including respite activities, online groups, face-to-face sessions.
We are looking for a great motivator with excellent communication and organisational skills. Applicants should have relevant team or project management experience in social care, health, education or the voluntary and community sector. You will have experience of working with vulnerable adults and/or children and operational knowledge of multi-agency working. A practical understanding of barriers faced by unpaid carers, and an awareness of cultural differences will be key in this role.
This is a full-time role and the postholder can either be based in the community in Lewisham or our New Ash Green office, with travel to the other area/ office 2 days a week. The postholder must have access to their own ULEZ compliant car.
Work with us!
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
Job Title: Trust Fundraising Manager
Contract: Permanent, Full-time (35 hours per week)
Location: Anywhere in the UK, we are a remote-first organisation
Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard. We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society. We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time. Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth.
This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up. We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects. You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them. Attention to detail is key, as is the ability to manage your time and prioritise your work.
If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of two years of experience in trust fundraising
- Demonstrable success in securing four and five-figure gifts
- Experience in managing funder relationships, and developing them into longer-term partnerships
- Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
- Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
- Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.
The deadline for receipt of applications is 9 am Monday 29th April.
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held the week commencing Monday 13th May – if you cannot attend an interview during this week, please let us know when submitting your application, and should you be shortlisted, we will make arrangements for an interview at another time if possible. Interviews will be conducted remotely via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies. We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland. Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential. Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education. The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
- Engaging and inspiring individual parents
- Supporting our PTA and other member associations and growing the number if PTAs across the UK
- Helping schools be parent-friendly through guidance and training
- Working with partners
- Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
We’re looking an experienced individual to join our Community Fundraising team as Community Fundraising Volunteer Team Leader's covering our London & South Central hub. You will join us working 35 hours per week on a permanent basis and in return you will receive a competitive salary of up to £30,058 per annum plus excellent benefits.
Please note, the successful candidate must be based in or around the South Central (Hampshire, Surrey, Berkshire, Buckinghamshire and Oxfordshire) or London & Middlesex area.
Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.
The Community Fundraising Volunteer Team Leader is an exciting role for someone with a passion for volunteers who wants to make a positive impact on volunteer experiences. Sitting in the Community Fundraising and Events department within the Marketing and Income Generation Directorate the Community Fundraising Hubs aim to grow local income from a diverse range of products and activities through a volunteer first approach. The community fundraising volunteer team leader is responsible for managing and growing our network of fundraising volunteers, ensuring each volunteer has a positive experience, supporting the growth of community fundraised income and demonstrating the joy and impact of community fundraising and volunteering all for the benefit of cats and kittens in the UK.
What we’re looking for:
- Direct experience of working with volunteers
- Experience in volunteer management/supervision
- Experience in community fundraising
- Experience using a Volunteer Information System
- A flexible approach to working hours and able to attend events which may occasionally fall on evenings or weekends
What we can offer you:
- salary of up to £30,058 per annum plus excellent benefits
- generous annual leave entitlement
- life assurance scheme
- range of health benefits including private healthcare
- Employee Assistance Programme
- and more
Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.
Unfortunately, we cannot accept applications or CVs that are emailed to us directly.
Closing date: 30th April 2024
Virtual interview date: TBC
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
The St Pancras Community Association (SPCA) is a charity delivering high quality services for Camden residents, especially the lively and diverse community of the St Pancras and Somers Town ward. As the Director of SPCA you will lead and guide a highly skilled and motivated team to make the SPCA a community hub and a centre of excellence which has a positive impact on the lives of local residents.
The governance of SPCA is overseen by a Board of Trustees. The Director will report directly to this Board and work closely with Board members.
Key responsibilities
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To build strong relationships with members of the local community, community groups, representatives and service providers to ensure that strategies and services are based on an understanding of the community’s needs and the contribution that SPCA is best placed to make as part of the of the range of local support services.
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To develop and deliver a business plan based on a financially sustainable strategic vision and which maximises the use of existing and emerging funding and income generation sources and opportunities.
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To provide a caring and highly supportive working environment which enables all staff and partners to fully contribute their skills, knowledge and perspectives.
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To manage, plan and monitor budgets to ensure the continuing financial sustainability of the Centre and to work with the Treasurer to ensure that the Centre is operating effective, and compliant accounting practices, policies and procedures.
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To ensure that SPCA fulfils its legal and procedural obligations under relevant legislation.
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To maintain an effective and transparent working relationship with the Board of Trustees to
ensure that Trustees are kept informed of opportunities, threats and challenges and are fully involved in decision making.
Main tasks
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Overseeing all fundraising activities from trusts, the local authority, local businesses and the community.
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Overseeing the development and implementation of an income generation strategy that includes maintaining and securing funding from statutory bodies, charitable trusts and any other relevant agencies/organisations and delivering charged services.
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Forming collaborative partnerships with organisations and agencies from all sectors that can be developed into services and business ventures
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Line managing key staff and ensuring that effective line managing processes are in place for other staff and volunteers. The postholder will directly line manage approximately xxx staff.
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Holding monthly staff meetings where everyone is heard and respected
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Ensuring all employees receive appropriate line management, where issues and problems
that arise are handled with sensitivity and a high priority is given to staff development.
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Overseeing the recruitment and induction of new staff in accordance with the SPCA’s Equal Opportunities.
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Ensuring arrangements are in place for the systematic collection and review of employees opinions and the opinions of service users and potential users
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Ensuring effective systems are in place for monitoring and evaluating project performance.
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Attending meetings of the Board of Trustees as appropriate.
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Keeping the Chair, and other Trustees as appropriate, informed about SPCA’s business
between formal Board meetings.
Person Specification Essential
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Experience of managing an organisation or department at a senior level.
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Experience of delivering services and activities which have had a measurably positive impact
on communities or specific groups.
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Experience of financial planning and maintaining financial sustainability by activities such as
securing external funding, securing sponsorship and charging for services.
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Experience of delivering successful marketing and promotional activities.
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Experience of staff management and successful team building.
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A commitment to advancing and developing equal opportunities and anti-
discrimination/anti-harassment policies.
Desirable
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Experience of managing an organisation within the voluntary and community sector.
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Experience of developing policies, procedures and practices for voluntary and community
sector organisations.
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Understanding of the current and likely future funding environment of voluntary and
community sector organisations and awareness of external strategies, policies and developments affecting voluntary and community sector funding.
To apply, please send a CV and cover letter - which include 3 areas you are passionate about and would like to spearhead at the centre along with previous experience that enable you to do this leadership role. Please send this by the 17th of May.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Programme Manager to help us deliver missional projects aligned with our Refreshed Diocesan Strategy. The strategy includes several bold outcomes such as doubling the number of young people choosing to attend worship regularly and having 3% of total population in the diocese regularly attending our churches.
Our diocesan strategy prioritises resourcing excellent youth ministry in seven ministry areas, to grow younger and more diverse. The good news is that we have just received funding for a 3-year Youth Hubs Pilot project, to define and evaluate an innovative approach to mission and evangelism with young people in a rural context, researching models for growing young disciples with the support of key research partners. Our goal is to bring about a step-change in youth ministry for the Diocese of Hereford and create a replicable model for reaching young people with the gospel in a rural context.
Our vision, which is “to proclaim Christ and grow disciples”, underpinned by our three behaviour values: Prayerful, Christlike and Engaged.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington, Lichfield (Hybrid options available)
Hours
Full time 37.5 (Flexible for the right candidate)
Annual salary
£43,500 to £50,000 depending on experience
Review Date
25/04/2024
Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.
To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.
To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.
Knowledge and experience
Essential
·Experience of working in third sector
·Experience in a communications and marketing role
·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting
·Track record of successfully managing and developing relationships with individual supporters, customers or clients.
·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.
·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
·Experience of and resilience to meeting targets and KPIs.
·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines
·Experience of working with data for marketing and analysis purposes
·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
·Experience of project management, including budget setting and management.
·Experience using Donorflex or a similar CRM database.
·Experience of working with volunteers
Desirable
·Management experience
·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.
·Experience of running a small or large scale Lottery to include day to day financial management.
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Ability to show resilience in challenging situations.
·Ability to understand when issues need escalation.
·Ability to work effectively as part of a team.
·Ability to maintain confidentiality.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Are you motivated by the desire to help shake things up and do things differently? Start Network is on a mission to disrupt the Humanitarian system and the Systems Innovation and Change team is at the heart of these ambitions for change.
You will be an advocate for systems change and innovation methods and bring a user-centred and design-led approach to your work. You will help ensure our team’s support to our Hubs, members and other teams is flexible in meeting their needs and aligned with Start Network’s vision for change. You will be key in contributing to the successful development and delivery of the team’s programs and workplan.
To give a sense of the week-to-week work, you are likely to be getting involved in…
• Coordinating various aspects of our team’s project delivery, including setting up workshops, liaison with suppliers, grant management etc.
• Coordinating and, where appropriate, providing innovation technical support to hubs, teams and members drawing on your own experience and/or managing external innovation experts. For example, you may lead on the design of a workshop for a staff team that wants help on a particular challenge, based on innovation and design methods.
• Ensuring that relationships with stakeholders are equitable, effective, open, and transparent
• Supporting the team’s contracting, invoicing, and other administrative needs
• Supporting Hubs, members and Start Network teams to build the capabilities and practices necessary for impactful and sustainable locally led humanitarian innovation
As we are a small team there is great scope for the right candidate to bring their talents to the team and help shape our work programme and impact, as well as having the opportunity to develop your own capabilities and experience.
WHAT IS START NETWORK?
Our purpose is to be a catalyst for system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. We do this by working as a network to develop, test & spread new ways of collaborating and resourcing locally-led crisis response and anticipation.
Our current membership is made up of nearly 100 local, national and international NGOs based all around the world. We also support 10 national and regional hubs made up of civil society organisations and NGOs as our vehicle for devolving power, resources and accountability.
OUR VALUES
WE PUT PEOPLE FIRST: communities come first in our decision-making and programming.
WE ARE BRAVE: we have great ambition and are willing to explore new things and take risks to achieve it.
WE OPERATE COLLECTIVELY: we leverage the value of working as a network, sharing risk and resources, and learning together.
WE ARE INCLUSIVE: we see the value in diverse perspectives and work to remove the barriers that prevent voices from being heard.
WE ARE OPEN: we work transparently and with integrity, building mutual trust in all levels of our work, from governance to programming.
WE ARE ETHICAL: we behave and operate based on key principles of anti-racism, non- discrimination, and anti-colonialism. This is a work in progress.
OUR OFFER TO YOU
• Being a part of a network involved in bringing change to the humanitarian sector.
• Hybrid working with options to work from home and remotely to support your work/life balance
• Employee Assistance Programme through Smart Health ((depends on the country based)
• Family friendly policies, e.g., flexible working, maternity policy, parental leave and more!
• 25 days’ holiday (if UK based) plus 2 company days over the End of Year period for all staff (depends on the country based)
INFORMATION FOR CANDIDATES
Our roles are open to discussion about flexible working. For part-time working and job-shares, please get in touch with us before putting in an application.
Start Network is committed to protecting people, particularly children, at-risk adults and affected populations from any harm. We are also committed to safeguarding staff from any forms of bullying, harassment, sexual harassment, discrimination, and abuse of power as outlined in the Dignity at Work policy. Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every
application on merit alone. We particularly encourage applications from disabled, BAME, LGBTQ+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Person Profile.
APPLICATION
Please contact our People and Culture Team if you have any questions or need support with your application.
We use Be Applied, our online recruitment platform which uses anonymised applications and predictive, skill-based assessments which are blind- reviewed to reduce bias.
Closing date: 10th May 2024
We reserve the right to close this vacancy early if we receive a high number of applications and we
may review candidates on an ongoing basis, so please apply early where possible to avoid
disappointment.
Any offer of employment will be conditional subject to relevant checks. Please refer to our privacy candidate privacy notice regarding treatment of your data. Start Network also participates in the Inter Agency Misconduct Disclosure Scheme. The core of the scheme is that participating organisations share information about safeguarding-related misconduct (i.e., sexual exploitation, sexual abuse, or sexual harassment) that a candidate has been found to have committed during
employment, or incidents under investigation when the candidate left employment. For more information regarding this scheme, please visit their website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
Job Purpose
This role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00(midday) – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
- To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.
Key Responsibilities
For full list of responsibilites, see attached job description
- To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
- To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
- To ensure safe working and risk management
- To ensure feedback is provided on risk mitigation through serious incident reports.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
- To complete audits and high quality reports for senior internal and external stakeholders
- To interpret performance and impact data for crisis services and be responsible for reporting against service targets
- To provide effective line management supervision to Team Managers and Support Workers
- To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.
Person Specification
For full person specification, see attached job description
- A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
- Experience of managing and mitigating risks
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of suicide prevention
- Understanding of trauma informed care
- Understanding of mental health and safety planning
- An understanding of CQC requirements for mental health
- Managing services for vulnerable people in a service delivery organisation.
- Excellent people and project management skills and significant experience of supporting and managing staff.
- Experience of working in the voluntary sector and/or statutory services
- Experience of motivating, developing and training staff
- Experience of creating and implementing safety and risk policies and procedures.
- Successful track record in planning and project management.
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
- Knowledge and understanding of the relevant statutory authorities including NHS and social care.
- Excellent communication skills and able to communicate effectively to a variety of audiences.
- Commitment to service user involvement and able to work with service user groups to develop this.
- Strong organisational skills and able to take control of own workload and meet deadlines.
- Ability to work independently with minimum support.
- Confident in challenging poor performance assertively, constructively and successfully.
- High professional standards and the ability to communicate these clearly to others.
- IT literate to aid communication and analysis of data.
Desirable
- Mental health registration (nurse/doctor/therapist etc)
- Mental health qualification
- Has a full driving licence and use of own vehicle (desirable, not essential. Work related mileage will be paid)
- Experience of working with databases such as Views, IAPTUS, Rio and Python
- Project management qualification
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to an enhanced DBS check
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Engagement Manager (Maternity Cover)
- Salary: £37,565 per annum
- Contract Type: Fixed Term (12 months), looking for an immediate start
- Hours: Part Time, 4.5 days per week
- Location: Elephant & Castle, central London / Remote – team members must be willing to travel to London periodically and to attend ecosystem events around the country
- Responsible To: Co-Head of Programmes
- Application Deadline: Tuesday 30th April 9am
- Interview Dates: 1st Round – we’ll be hosting rolling interviews for suitable candidates, 2nd Round – w/c 13th May
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
The Community Engagement Manager (Maternity Cover) role will be a critical piece of our Community Programmes team, which provides support to founders at every stage of their startup journey. The Community Programme offering includes a roster of events including panels, masterclasses and workshops, as well as mentoring and coaching opportunities, and peer-to-peer engagement opportunities. We work with an exciting range of partners across the private and third sectors to connect underrepresented founders to networks and capital that will help launch and grow their mission-driven businesses.
We are looking for a driven, process-oriented self-starter who is interested in a role that will expose them to a variety of activities across the Community portfolio. As the Community Engagement Manager, you’ll work directly with the Co-Head of Programmes to ensure the systems we need are in place to support the team to deliver their support offering and that we are constantly learning and evolving our programme offering from Founder feedback and engagement.
You’ll be responsible for developing and delivering programmes and events for the graduate community, as well as contribute to our community engagement strategy – helping us to set up new aspects of our programmes and collaborating with programme managers and coordinators across the portfolio to contribute to a more engaged community of entrepreneurs.
If this is the kind of job you would enjoy, you should join the Hatch team as our Community Engagement Manager.
Responsibilities
Graduate Community Engagement
- Maintain the community engagement strategy for enhanced engagement between founders and a more cohesive founder journey across all stages
- Maintain the end-to-end design and management of the founder experience in the graduate community platform (Circle)
- Helping founders to widen their networks and facilitate connections that can provide critical support and direction via our graduate community platform
- Work collaboratively across the Programmes team to ensure entrepreneurs who engage with Hatch are connected to the best programmes, resources and offers for them
- Maintaining a list of partnership perks for the community
- Understanding both founder needs and partnership opportunities and coordinate the creation of relevant resources, content and perks to meet these
- Attend ecosystem events and speak on behalf of Hatch, and engage the wider team in doing the same
- Helping to ensure consistent relationship management and communication with partner organisations
Programme delivery and development
- Reviewing existing insights and conducting research to refine existing and new peer-to-peer programmes for Hatch founders and graduates
- Engaging mentors, experts and facilitators, where applicable, to support with the leadership of peer-to-peer programmes
- Planning, facilitating and evaluating networking opportunities for founders to build and foster community engagement
- Developing and managing support opportunities for our graduates to increase their access to capital, contracts, and connections
- Working collaboratively with Marketing and Communications team to drive engagement through founder and graduate communication channels
- Managing the content strategy and maintenance of the Resource Hub, to ensure accessibility of content for founders outside of a cohort programme
Systems and administration
- Maintaining the KPI tracking system to record programme founder participation, feedback and learning outcomes
- Feeding into the development of a new CRM system to help us better manage our founder and partner relationships
- Supporting the development and maintenance of our calendar of activities, showcasing engagement opportunities to our founders and the public
- Reviewing and suggesting improvements and innovations to systems and implementing system changes
Monitoring and evaluation
- Supporting the collection and collation of feedback from volunteers, mentors and founders in order to monitor and improve participant experience
- Working with the Fundraising team to report on Community Programme KPIs, anecdotal feedback, and to support with the generation of case studies, for funder reports and fundraising pitches
- Collecting and analysing relevant data for the resources webpage, graduate community platform, as well as keeping up to date with any relevant tech updates and training required for monitoring the data
Other
- Gaining and maintaining in-depth knowledge and understanding of Hatch’s work, priorities and future plans and acting as a spokesperson for the charity when required
- Representing Hatch externally at speaking and networking opportunities
- Other duties that may be required from time to time as part of a small, dynamic team
Person Specification
- Excellent time-management and organisational skills
- Comfortable collecting and generating insights from data for reports
- Experience of working in a fast paced, complex environment, working collaboratively with a diverse range of stakeholders and project managing cross-departmental work
- Exceptional communicator, both written and verbal, and comfortable talking to a wide range of people
- Online community management experience would be desirable
- Creative problem solving skills: always looking for things to improve and suggesting ways of improving them
- Ability to work independently , as well as collaboratively with the wider team, and identify potentially more effective ways of working
- A passion to support and connect underrepresented founders to start and grow businesses that will have a positive impact in the world
- Strong interest in equitable and impactful entrepreneurship – experience as an entrepreneur yourself would be a bonus
- Strong understanding of the entrepreneurship ecosystem across the UK and the needs and challenges of entrepreneurs
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
- Flexible working – work from home or in the office and at the times that work best for you
- 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
- 4 days per year paid time off to volunteer
- 4 wellbeing days per year
- Enhanced parental leave
- Enhanced sick pay leave
- Paid time off for dedicated learning and development opportunities
- Team Days/get togethers 3 times a year
- Access to Hatch programmes and events free of charge
- Employee Assistance Programme Health Assured
- Employee pension scheme
- Salary Sacrifice Scheme
- Cycle to Work Scheme
- Eye care scheme
- Interest free loans to purchase season tickets for travel to work
To Apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points by 11pm, 22nd October:
- What excites you about Hatch as an organisation and about this role in particular?
- How do your previous skills and experiences align with this role?
- What would you do in this role that would really make an impact?
- Where did you first hear about this opportunity?
We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider applications unless they include a CV, a cover letter and respond to the above bullet points, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Community Empowerment Manager
Salary: £18,471 - £19,294 pro rata (£30,785 - £32,158 FTE)
Location: Shrewsbury, Shropshire - some flexible working offered
21 hours per week (usually worked over 3 days)
Maternity Cover - 6 Months FTC
Closing Date: 21st April 2024
1st Interviews: 26th April 2024
Do you have a passion and enthusiasm for work with communities?
Are you experienced in managing staff and volunteers delivering community engagement activities?
Our client are looking for a Community Empowerment Manager to join their team in Shrewsbury. They will manage a small team that brings people together to take action on shared goals. These facilitated and sustainable activities will lead to a ripple effect of people acting for nature and the climate.
You’ll successfully close the Trust’s Nextdoor Nature Project in Telford, providing all required achievement, impact and financial reports as well as fully contributing to national evaluation. Managing staff and volunteers delivering community engagement activities will also be a key part of the role, ensuring they fit with the Trust’s three-year strategic goals (and associated budget) for community development. Another, exciting part of the role will be supporting staff to review and modernise our volunteer management systems and implement changes to the wider organisation.
Further Activities:
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Oversee the dissemination of key learnings and impact stories to trustees, staff and other organisations.
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Manage the community listeners’ network.
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Support monitoring, reporting, evaluation and communications activity.
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Scope, develop and facilitate work within identified communities.
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Support the empowerment of under-represented and disconnected groups within their local communities, working with them to enhance community cohesion and collaborative working.
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Champion the community organising approach, sharing skills, experience, knowledge and learning.
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Promote both local and national campaigns through community networks, liaising with communications contacts to maximise their reach and impact.
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Build positive relationships between the Trust and community-based organisations and Local Authorities to support objectives.
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Support the Nextdoor Nature resource hub by working with your team and relevant partners to collect and collate any successful resources.
What they are looking for:
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Strong people and project management skills.
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Outstanding organisational skills to prioritise and manage a varied workload.
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A passion and enthusiasm for working with communities and an understanding of the principles of community organising.
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A proven track record in developing strong relationships with key individuals/stakeholders from diverse audiences.
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High level of IT competence & excellent knowledge of Microsoft Office applications is essential.
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Excellent written communication skills for producing reports / sharing impact.
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Experience of voluntary sector organisations is desirable
Why work for our client - benefits they offer:
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Flexible working
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Home working
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Salary sacrifice scheme
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Generous pension
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Employee Assistance Programme
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Support with training and development to assist career progression
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Inclusive & supportive work atmosphere
Our client value passion, respect, trust, integrity, strength in diversity, and pragmatic activism. Whilst they are passionate in promoting their aims, they are not judgemental and are inclusive. They want their people to be as diverse as nature, so they particularly encourage applications from people who are underrepresented within their sector, including people from minority backgrounds and people with disabilities. They are committed to creating a movement that recognises and truly values individual differences and identities.
As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let them know if you require any adjustments to make their recruitment process more accessible.
No enquiries from agencies or for further advertising will be taken.
Who our client are
Our client has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. They combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. They manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. Our client are an autonomous charity, but they are increasingly working collectively, as part of The Trusts, to ensure that their local actions have a national impact and help to address global issues.
Schools2030 is a global programme focused on holistic learning and teacher leadership. The programme brings together a diverse coalition which includes educators, school leaders, civil society, researchers, international organisations and government across ten countries and 1,000+ schools and non-formal education centres. The goal is to improve quality teaching and holistic learning, and to foster resilient education systems across the world, including for those living in remote regions and those facing multiple forms of marginalisation and crises.
Schools2030 teams and partners across 10 countries and globally generate a considerable amount of evidence and data essential for programme learning and impact. This includes various types of data: learning assessment data collected annually across all countries by Schools2030 Assessment Partners; qualitative evidence on programme implementation and processes collected annually by Learning Partners in each country; Impact Evaluation data collected at baseline, midline and endline by Schools2030 Global Evaluation Partners; and research evidence and findings produced by our growing network of Schools2030 Research Partners.
The Evidence and Impact Manager position within Schools2030 is a new role for the programme. This individual will lead on the synthesis, analysis and consolidation of all evidence and data from across countries and globally. The objective is to inform local, national and global agendas aimed at advancing holistic learning and fostering teacher leadership for education systems transformation across Schools2030’s 10 countries. The Evidence and Impact Manager will also lead on dissemination of this evidence at both global and national levels. This involves working closely with the wider Schools2030 Global and National focal points to ensure effective and strategic sharing of Schools2030’s impact evidence with global audiences. Furthermore, the Evidence and Impact Manager will consolidate and disseminate key data and insights relevant for forging expanded partnerships, facilitating annual donor reporting, and engaging externally with strategic partners for the Schools2030 global coalition.
KEY RESPONSIBILITIES AND CORE TECHNICAL COMPETENCIES
Evidence synthesis and analysis:
• Coordinate the efforts of Schools2030 National Learning Partners in each country, consolidating their annual reports and drawing lessons learned from across the 10 countries. This will inform global programming and evidence dissemination, fostering cross-fertilizing of key data and insights within and across relevant Schools2030 national partners and teams.
• Coordinate with Schools2030 Global Partners on Assessment, Data and Evaluation to consolidate, synthesise and analyse evidence from across programme workstreams.
• Coordinate with Schools2030 Research Officer to consolidate, synthesise, and analyse evidence from across Schools2030 network of Research Partners.
• Lead the development of Annual Schools2030 Global Evidence, Learning and Impact reports and preparation materials for external dissemination events/forums, drawing on all the above-mentioned partnerships and workstreams related to evidence and impact.
Evidence dissemination and curation:
• Oversee the development of Schools2030 Learning Database and Dashboard in partnership with Schools2030 Assessment and Evaluation Partners
• Lead the dissemination of Annual Schools2030 Global Evidence, Learning and Impact reports and key findings, using Schools2030 and AKF communication channels as well as other global opportunities and convenings.
• Establish and spearhead Schools2030 Evidence and Impact Community of Practice, compromising Schools2030 team members as well as national and global learning and assessment partners.
• Establish and spearhead Schools2030 sharing and learning dissemination forums aimed at external partners, facilitating the exchange of Schools2030 key findings and insights.
• Collaborate with the Schools2030 Global Communications team to enhance the Schools2030 website for sharing and showcasing evidence from across the programme countries and global workstreams for schooland systems-level uptake.
• Collaborate with the Schools2030 Research Officer to identify key global and national research fora to disseminate and connect Schools2030’s emerging evidence (i.e. UKFIET, CIES, GEEAP, the What Works Hub, and BE2).
Strategic leadership and engagement:
• Lead the development and operationalisation of a Learning and Impact Strategy for Schools2030, in partnership with the Schools2030 Research Officer.
• Contribute to Schools2030’s resource mobilisation, proposal development and donor reporting by drawing in relevant Schools2030 data and insights as needed.
• Contribute to AKF’s global indicators framework and integrate Schools2030 evidence and impact into wider AKF Education Improvement Programme priority areas of focus, including, but not limited to education access, quality, and systems-level change.
• Incorporate key research, evidence and data from Schools2030 partners (and beyond) about best practices related to advancing holistic education in and through teacher agency and leadership.
• Conduct regular reviews of Schools2030 data and evidence to inform decision-making, identifying emerging trends or issues, and recommending adjustments to programme strategies and activities as needed.
• Engage with key stakeholders, including Schools2030 donors, as well as other key stakeholders, including academic institutions, to share findings, solicit feedback, and foster collaboration in advancing Schools2030 goals.
QUALIFICATIONS, SKILLS, KNOWLEDGE, EXPERIENCE, BEHAVIOURS, ATTRIBUTES
Qualifications
• Master’s degree in education, international development or a relevant field; Doctorate preferred
Skills
• Proven track record in synthesising and analysing complex data and evidence across different countries or contexts and from different research/study designs
• Experience in quantitative and statistical analysis
• Experience in digital data collection, analysis and visualisation software, for example PowerBI, Microsoft Azure
• Excellent writing skills, including extensive experience preparing and delivering reports
• Highly effective communicator, including extensive experience preparing and delivering presentations
• Experience coordinating partnerships and/or projects across diverse contexts
• Able to work to deadlines and effectively manage competing priorities
• Ability to provide clear, stable, consistent, reliable and courteous communication when dealing with external organisations, senior colleagues and community members
• Ability to communicate AKDN/AKF values and strategic plan effectively to partners and colleagues
• Ability to pro-actively problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines
• Ability to handle complex relationships diplomatically with colleagues, governance entities and external stakeholders in a professional manner
Knowledge
• Demonstrated expertise in education and international development research
• Understanding and knowledge of the global education sector and key institutions
• Understanding of the importance of holistic quality learning outcomes, including the role of social and emotional learning for advancing country-wide progress for SDG4
• Demonstrated success in distilling key insights from a variety of data sources to inform and influence local, national and global policy agendas relevant to the education sector.
Experience
• A minimum of 6 years of professional experience in global education and international development research, monitoring, evaluation and learning
• Experience in communicating and disseminating evidence and results to external audiences, including for resource mobilisation
• Experience of managing relationships in complex organisations with numerous stakeholders
• Strong connections to and experience working with senior leadership in global education/development agencies
Attributes
• Committed to international development, improving the quality of life and promoting pluralism through education
• Demonstrates equity, transparency, and integrity with high personal and organisational ethical standards; is fair, honest and trustworthy with respect for confidentiality; inspires and builds trust and respect from others; promotes credibility and professional reputation
• Respectful of diversity; sensitive toward others in their context, situation and challenges; pluralistic, open and understanding toward other people’s cultures, values, autonomy, and faiths; demonstrates compassion and empathy; is courteous to others with respect for their background, religion, gender and age
• Committed to acting ethically and upholding safeguarding standards towards all staff, volunteers and beneficiaries of the organisation.
Application Details:
• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF and how their experiences and skills to date will make them the most suitable applicant for the role (applicant should specify the AKF country where they want to ideally be based)
• Closing Date: 24th April 2024
• Salary – if UK based £50,000 to £52,000 annual salary + benefits. If not based in the UK, salary is competitive and based on the AKF location chosen
• Can be in any location where AKF is present – see: https://the.akdn/en/where-we-work
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Community Fundraising Manager
Location: Hems Way, Lincoln, LN4 2GW or our Mansfield Woodhouse Shop Community hub. We currently operate a Hybrid Working system of a minimum of 3 days in the office and 2 days at home.
Salary: £32,000 - £37,000 per annum depending on experience
Hours: 37.5 per week
Type: Permanent
Reporting to: Head of Corporate, Community & Events
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
About the Role
As the Community Fundraising Manager, you will be instrumental in building and nurturing relationships within our local communities to drive fundraising initiatives. You will lead a passionate team and work closely with volunteers, businesses, and community groups to raise vital funds and awareness for our life-saving services.
Your main role will be to ensure effective delivery of the community fundraising strategy in relation to income generation from third party events, collections and community groups on a local level, leveraging LNAA’s initiatives and programmes, building strong relationships with supporters and recruiting new support to leverage maximum returns from fundraising activities across the designated geographic area.
Full details of this opportunity are available on our website.
Our Benefits
We offer our employees 25 days per annum annual leave, in addition to bank holidays (pro rata for part time staff) which increases by 1 additional day per completed year of service. We also offer an extra day off on your birthday. Following completion of a 6-month probationary period, we offer access to a Health & Wellbeing Care Plan, plus an Occupational Sick Pay Scheme. We also provide a life insurance at 3 times your annual salary. Our current pension scheme typically includes 6% employer contributions, with 4% employee contribution.
Closing date: Monday 22nd April 2024
Interview date: Week commencing 29th April 2024
We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Community Builder role focuses on making connections within the community and facilitating local community groups to develop activities and events. This role focuses specifically on engaging younger adults (16 - 30 yrs) and is expected to work closely with existing staff and other community builders in the local area.
We are ideally seeking applicants with experience of community devlopment work, and good knowledge of digital media. It may well suit someone with lived experience from the target group, or experience of working with this age group.
Main Purpose of Role
·To work with local community groups and individuals using an asset-based approach, to help them become more active in their local communities
·To provide particular focus on connecting younger adults (16-30 years) with their local neighbourhood and wider communities of interest
·To create digital content in support of PRC’s marketing and communications programme, to raise the charity’s profile and promote its role in the local community. In particular, to share positive stories to promote community activities and events, and inspire individuals to participate
Key Tasks
·To engage with local communities within Pershore and its surrounds using an ‘strengths based’ approach, with particular focus on younger adults who are socially isolated
·To create an ‘asset map’ for the local area (e.g. individuals, associations, institutions, places etc.) and identify local connectors
·Support local residents to identify what is important to them, and to create associations, activities or events which are sustainable beyond the project. This will include helping people to identify and source the necessary resources and funding
·Bring together individuals who wish to get more involved in the community, providing support and mentoring to achieve these goals
·Engage with a range of local organisations and associations (e.g. Wellbeing Hub, Police, library, local businesses), individual community connectors and supporters to create a network of interdependent community support, and to facilitate delivery of community-led projects and solutions
·Work alongside other Community Builders in Wychavon area to ensure alignment of projects, maximise use of local resources and share information, tools and learning
·Facilitate social events, community meetings and ideas fairs at PRC and in the local area to support residents in developing their own programme of activities
·Gather stories, data, outcomes and other evidence of impact for both formal reporting and promotional use
·In collaboration with the Centre Manager develop and deliver a marketing and communications plan which amplifies the local impact of the Community Builder programme and the profile of PRC more widely – with particular emphasis on digital marketing
·Work within the PRC policy framework, with particular regard to Safeguarding policies and procedures and personal safety
·Undertake appropriate networking and professional development opportunities to keep abreast of the wider ABCD and community development programme
This role requires a flexible approach to working hours and a willingness to work across some evenings and weekends on a regular basis, to engage with members of the community when they are available. Much of the postholder’s time will be spent in the local community and as the role and project develops, the key tasks outlined within this document may change.
Please submit your CV with a cover letter that describes how you meet all of the requirements on the personal specification.
Shortlisting will take place week commencing 29th April 2024.
Interviews are likely to take place Thursday 9th or Wednesday 15th May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Navigator (Mental Health)
Post no: 593
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, Monday to Friday
Location: Eaglestone Health Centre, Milton Keynes
This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.
Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.
The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.
Service Delivery
- Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
- Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
- Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
- Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
- Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
- Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
- Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
- Provide clinical and non-clinical information in appropriate chronological templates to other services.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- To bring VCSE experience, knowledge and culture into an NHS team.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Thursday 2 May 2024
Interview: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Imagine being part of an organisation whose common purpose is to help those who are severely impacted by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
We provide the highest quality introductory mental health training content, delivered using a combination of learning techniques, presentations, discussions, case studies and interactive exercises. We combine theoretical approaches and real-life experiences to produce comprehensive and effective training packages. Our training is delivered to workplaces in the public, private and third sectors on a commercial basis and directly to communities under public-funded contracts. Courses include mental health awareness, mental health for managers, suicide awareness and mental health champions.
How you will make a difference
As Business Development and Engagement Manager within the Workplace Mental Health & Training team, you will play a pivotal role in driving growth, partnerships, and engagement from corporate and community settings for both Mental Health UK and Rethink Mental Illness. You will work to secure funding from a wide range of sources, including commercial activity, public sector contracts and grant funding, to allow our work to continue and grow.
Working in our National Programmes team, you will ensure that we evaluate, plan for and respond effectively to bids and tenders, lead on the development of proposals, and support service delivery teams in implementing successful tenders/proposals. You will manage a Senior Business Development Officer who supports our work in positioning the organisation to respond to new bids and tenders and, where required, support the implementation of new services.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.