Contact Centre Officer Jobs in Cardiff, Wales
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About UKCF
At UK Community Foundations (UKCF), we put inclusivity at the forefront of all we do, we put relationships first and we are ambitious for our members and the communities they serve.
Everyone should have the opportunity to have a fulfilling life and to feel they belong. This can’t be mandated by government, or done to people, only with them. Change needs to be driven by people who understand the local situation and our support makes this possible.
UKCF is a national network of community foundations based all over the UK. Community foundations connect philanthropic people with local causes that matter to them. They are charitable organisations focused on supporting a defined geographical area by leveraging funds to support community needs and local organisations making a difference. As well as supporting our members, at UKCF we explore social challenges, we provide national funding and we work with those who have the solutions to improve lives.
Benefits of working at UKCF include 30 days holiday plus 8 bank holidays, up to two days paid leave for volunteer days, season ticket loans available, enhanced pension and a flexible working plan. As a disability confident employer, we welcome applications irrespective of your age, disability or impairment, marriage or civil partnership status, pregnancy or maternity, race, religion and belief, gender reassignment, sex or sexual orientation.
About the role
Come and join our small but brilliant Membership and Learning team. We have an ambitious strategy to strengthen the network through growing a culture of continuous learning, improving member insight and developing targeted learning.
We’re looking for someone who can support the team to develop, co-create, train and deliver inclusive and exciting learning that encourages creativity, curiosity and critical thinking in the areas of philanthropy and grant making. Your role will be diverse and a blend of project work, event management and administration. You will be involved in organising conferences, meetings, hosting webinars, managing specific areas of work and building relationships.
Our members vary from very small teams with two or three staff to well established very well resourced foundations. The Membership and Learning team are the contact point for all CFs: answering members’ enquiries, championing best practice and raising standards.
Working closely with other teams including Communications, Business Development and Programmes, the Membership and Learning team has an oversight of all UKCF activity relating to our members. Therefore the ability to listen, problem solve and engage others is critical. Take a look at the full job description for more information about the role.
The client requests no contact from agencies or media sales.
BACKGROUND
CARE’s vision is to seek a world of hope, inclusion, and social justice; where poverty has been overcome and people live in dignity and security. CARE puts gender equality, diversity, and inclusion at the centre of all we do because we know that we cannot overcome poverty and social injustice until all people have equal rights and opportunities. CARE’s Vision2030 places gender equality at the heart of our ambitions and it radiates through all our work at the level of individuals, teams, the organisation, our programs and our partnerships.
CARE International (CI) is among the world’s largest international non-governmental humanitarian relief and development Confederations. Drawing on its 75 years of experience, through its 21 Members, Candidates and Affiliate, as both a practitioner and thought leader, CI’s work reaches over 100 countries worldwide to save lives, defeat poverty and achieve social justice.
At the core of the Confederation is a small, globally distributed Secretariat, which provides coordination and support to its members in many areas as governance, strategic planning, communications, membership development and accountability and advocacy. CARE International is committed to gender equality and inclusion, gender justice, human rights and women’s and girls’ empowerment. This commitment is manifested at the individual and team level as well as in our programming, communications, fundraising and advocacy.
POSITION SUMMARY
The main purpose of this role is to provide day to day support to the management of CARE International’s global platforms (website and social media), monitor performance and support effective and timely communications planning globally. This is an exciting entry level position for those passionate about digital communications and engagement, and its intersection with social justice.
Main Responsibilities: - Key areas of responsibility but not limited to:
Support to Global Digital Platform Management (70%)
· Support the day-to-day management of CARE International Secretariat’s digital platforms including website and social media.
· Producing copy and graphics according to the guidelines agreed with Global Content Manager.
· Editing and uploading content to the CARE International website according to the digital strategy and guidelines set by the Global Content Manager.
· Act as the focal point for contact with the website development agency, overseeing technical upgrades and developments
· Support communications planning including management of a global external calendar with relevant dates and events to guide digital content creation.
· Support the management of social media dashboards and the elaboration of performance analysis with a view to improving outreach and optimizing content.
· Support the knowledge management of relevant materials for the digital content team.
· Actively seek out new trends and opportunities in the digital space.
· Support the Global Content Manager in other activities as required.
Support to Global Communications Working Group Coordination (20%)
· Support the Global Content Manager in implementing global communities of practice and content support.
· Manage internal engagement plan and calendar for communications team, ensuring timely coordination moments, sourcing translations, and setting up technical requirements
Support to Advocacy and Communications Department (10%)
· Work with the Knowledge Management and Learning officer in support of strong internal communications, in alignment with the wider CI Secretariat, using the latest digital technologies to support confederation engagement with the work of the CI Secretariat.
WORKING RELATIONSHIPS
Internal
CI Secretariat staff, CARE International communications staff and communications colleagues in the wider CARE network.
External
Work with suppliers
Team
Reports to the Global Content Manager, works closely with the Knowledge Management and Learning Coordinator, the Humanitarian Communications team and wider advocacy team.
Supervisory responsibilities
None
QUALIFICATIONS & EXPERIENCE
Required
· 1-2 years of experience in website and social media management
· Solid understanding of communications principles and approaches and excellent communication skills
· Experience working with a Content Management System, with an understanding of SEO principles. Knowledge of Drupal a distinct advantage.
· Competent in the use of Canva or similar platforms for social media content production. Knowledge of Adobe Creative Suite, video-editing software, and graphic design skills a distinct advantage.
· Excellent command of the English language. Knowledge of French, Spanish or Arabic a distinct advantage.
Desired
· Experience in digital communications and content production for an international relief or aid organization
· Strong knowledge of CARE's work or work of peer organization
· Project management experience
· Experience with tools and platforms for knowledge management such as Sharepoint, and Microsoft Teams
· Experience in monitoring content performance using analytics tools for social media and web and in ways that have improved performance and audience engagement
· Degree in Communications, Media, Film, Social Development or related field
Work attributes:
· Proactive approach to work planning and prioritisation
· Ability to work under pressure and deliver to deadlines
· Excellent attention to detail
· Good communication and team-working skills
· Demonstrable interest in, and knowledge of, CARE's work, international development and humanitarian relief, especially on issues impacting gender equality
· Commitment to diversity, inclusion and anti-racism
CARE International is committed to preventing all unwanted behaviour and all forms of misconduct at work, including fraud and corruption and sexual harassment, exploitation and abuse, and child abuse. Everyone who works for CARE is expected to share this commitment and work within CARE International’s Safeguarding Policy and sign our Safeguarding Code and Conduct.
CARE International is committed to a safe recruitment process to help attract and appoint the right staff for the role and responsibilities set out in the vacancy notice. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. We will seek at least two references, one of which must be your most recent employer. In addition, we participate in the Misconduct Disclosure Scheme and will request information from job applicants’ previous employers, about any findings of sexual exploitation, sexual abuse, child abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, you confirm your understanding and agreement of these checks.
CARE seeks to improve the lives of the most marginalized, particularly women and girls. Our diversity is our strength. We encourage people from all backgrounds and experiences to apply.
The client requests no contact from agencies or media sales.
Thank you for your interest in working for Birthrights. If you are interested in centering anti-oppression in your fundraising work, in embodying an abundance mindset and working in ways that resist fundraising cultures that too often results in burn out, please read on and download our recruitment pack for more information about Birthrights and the role.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a complete disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our new ten year strategic framework here Strategy - Birthrights
About the role:
This is a hugely exciting role that will be part of Birthrights Senior Leadership team and play a key part in helping Birthrights’ meet its ambitions and achieve its potential. Birthrights
To date, fundraising efforts have been led by the CEO. We are seeking an experienced fundraising and business development professional responsible for co-ordinating Birthrights fundraising ambitions – including developing and delivering a new fundraising strategy that is aligned with our new organisational strategic framework. We want to strengthen our longer-term financial stability and ensure our fundraising aligns with our commitments to anti-oppressive practices.
About You:
You will be resourceful and organised, with the ability to build great relationships and have excellent co-ordination and administration skills. Your experience may be in one area of income generation or in many, but you will be able to see how you can draw on your experiences to shape and deliver a broader fundraising strategy.
We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role
The client requests no contact from agencies or media sales.
If you want to make a real difference to the experiences of women and birthing people in maternity care, by increasing understanding of the law amongst healthcare professionals and those who manage and regulate maternity care, please read on and download our recruitment pack.
About Birthrights:
Birthrights was founded in 2013 with the understanding that at the heart of the poor experiences and outcomes of maternity care for so many people in the UK, is a consistent failure to listen to the voices of women and birthing people and a complete disregard for their fundamental human rights. We champion the rights of women and birthing people through information and advice, training, campaigns, research and legal action. You can read our new ten-year strategic framework here Strategy - Birthrights
About the role:
This is a maternity cover opportunity for a valued role in our Senior Leadership Team. This position is critical to our work in training healthcare professionals to understand how the law applies to practice. You will be delivering our ambitious plans to take our training service to the next level at this critical time, with support of our two brilliant training co-ordinators and a wider team of associate trainers. You will balance overseeing some exciting new projects whilst ensuring quality delivery of our training to meet our income targets.
About You:
We are looking for someone who has the ability to manage an income-generating service, meet the strategic goals of the service, and identify advocacy opportunities towards our ambition for long term and systemic change.
You will be a collaborative and empathetic leader, with experience managing an operational service or team and generating income or managing budgets. You will have experience developing or delivering training and have some understanding of human rights law or the challenges faced by too many women and birthing people in maternity care in the UK.
We still want to hear from you even if you don’t meet all our criteria. Please tell us about experiences that have not been included here, but that you feel might be relevant to this role
The client requests no contact from agencies or media sales.
As the Interim Chief Executive of Hijinx, you will be at the forefront of championing our vision and mission.
Your leadership will steer the organisation towards achieving remarkable milestones in inclusivity, representation, and professional employment for learning disabled and/or Autistic creative professionals.
The Interim Chief Executive is responsible for providing strategic and operational leadership with specific emphasis on financial and people management, income generation and all legal and contractual obligations of the company.
We are ideally looking for someone with experience in a senior leadership role in the arts or wider third sector, who can quickly get to grips with a busy and dynamic organisation.
It is important that the Interim Chief Executive is able to lead with confidence through this transitional period and to provide important reassurance and leadership to the senior and wider team.
We’re looking for specific skills in people leadership, finance and change and familiarity with the arts and/or third sector.
Position: Press and Communications Officer (Wales)
Hours: Part-time (21 hours a week)
Contract: Permanent
Location: Office-based in Cardiff, Wales (CF24) with flexibility to work remotely.
Salary: £28,423 - £30,200 per annum FTE (£17,053.80 - £18,120 per annum actual) plus excellent benefits
Salary Band: Band D1
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This is a brilliant opportunity to join our hardworking, creative and supportive MS Cymru team.
You’ll be communicating with both Welsh- and English-speaking audiences, and you must be a fluent Welsh speaker.
We’re looking for a tenacious, proactive Press and Communications Officer to join our team and help us meet our ambitious goals.
Crucially, you’ll promote and deliver media coverage/strategies to promote our work with a particular emphasis on promoting our fundraising, campaigning and service activity.
You’ll also be our point of contact for media enquiries we receive. And you’ll support the development and delivery of our digital communications, ensuring we have a strong and representative social media presence.
The chosen candidate will have relevant experience (such as a press office, PR agency or journalism), and be comfortable managing competing priorities as part of a busy team. You’ll have excellent writing and communications skills in Welsh and English, and a positive attitude.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a part-time role for 21 hours per week.
Closing date for applications: 9am on Monday 8 April 2024
Please note the successful candidate will require a standard DBS check.
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
- Health cash plans to help offset the cost of health care for you and your family
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
We are looking for a proactive, confident and dynamic individual to help us tell our story and get our voice heard. You will join our small creative and supportive team within an empowering, values-led organisation that is person-centred and ambitious to empower disabled people.
This is a new role, and is crucial to the development of the charity over the next three years. You will grow our brand, tell our story, and help develop relationships with partners, funders and the disability community.
We are looking for someone who has a natural flair for and an interest in communications, to develop and implement our aspirational plans, in particular through social media and the development of our website. We are looking for a dynamic content creator who can work independently, take initiative and proactively get our messages across to a wide audience across our various platforms.
The client requests no contact from agencies or media sales.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness they're likely to die from.
At Marie Curie, we are dedicated to support individuals and families affected by terminal illness across the UK. As a Support Line Officer, you'll play a key part in making a difference to those in need.
Joining our Information & Support Team on a part-time basis, you'll provide crucial assistance to those in need during challenging times. You'll provide personalised support by offering a compassionate ear, sharing relevant information, and directing individuals to the resources they need.
Our Support Line Officers may not be counsellors or medically trained, but they are dedicated to delivering a professional service and providing reassurance during difficult times. Whilst this role can at times, be challenging due to the nature of the calls, the fulfilment that comes from making a positive impact on someone's life makes this role incredibly rewarding.
In this role, you will:
- Respond to a variety of enquiries from individuals affected by terminal illness, as well as their families, friends, or professionals. These inquiries may range from practical matters concerning finances or legal arrangements to accessing Marie Curie services, as well as emotional concerns such as grief and loss.
- Utilise the resources available through the Marie Curie Information and Support Service, along with other trusted sources primarily online, you will address inquiries, gather information, and direct individuals to the support they require. This may involve communication via phone, web chat, and other channels, as well as moderating our online community and undertaking additional project work to enhance our service.
- Apply relevant safeguarding procedures when required, to ensure the safety and wellbeing of the individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and date protection guidelines.
What we are looking for:
- You need to have excellent communication skills, a warm heart and a caring and compassionate soul.
- A genuine interest in helping others, you are patient, adaptable and know how to deliver an excellent customer experience.
- This role can be challenging at times, if you are patient, resilient and a great listener, you will excel in this role.
- Whilst this role will see you spend a considerable amount of time on the phone, there is also an administrative element, so a background in office administration would certainly be beneficial.
- Ideally you will come from a charity, health or social care background or have demonstrable customer service experience from another industry (such as a contact centre)
- Experience in a customer care / helpline or telephone support role is beneficial.
What's in it for you:
- Salary: £11,970 - £12,866.88 per annum, based on 21 hours per week
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick Leave
- Continuous Professional development
- Industry leading training programmes
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled to Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Hybrid working
Closing date: 30th March
To view the job description please click here:
For more information or an informal chat please contact our Support Line Team Leader Brigette Flye [email protected]
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving an Basic criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.
Background and role purpose
Consortium hosts the largest network of Lesbian, Gay, Bisexual and Trans + groups, projects and organisations in the UK (600 members) and offers a range of support so that they can deliver vital support and services to over 5 million LGBT+ people, their friends and families. We are also a specialist grant funder, having provided over £1.75m in grants since 2019, across 275 awards, with this being an exciting area of growth falling within the remit of this role.
We are recruiting for a Head of Partnerships and Development who will support our charity, and the LGBT+ sector, to continue growth in an appropriate and sustainable way. We are seeking an excellent relationship builder who can help us maximise our ability to generate positive social impact through relationship-building and fundraising skills.
As Head of Partnerships & Development you will be responsible for managing key business partnerships, identifying new potential income streams (for Consortium & the LGBT+ sector), and exploring opportunities to increase the impact of our work.
You will devise creative and innovative strategies including campaigns with partners, liaising with corporate contacts and building and developing relationships with new key stakeholders.
You will provide line management and support to the existing Partnerships and Development team of 5 team members (LGBT+ Fund Development Manager; Grants Officer; Communications Officer; 2 National LGBT Heath Partnership Officers). We adopt a collaborative approach across the team, so there are opportunities to actively engage with others across the entire team so we can maximise the impact we have as a charity.
You can read about our approach and our core focus in our Strategic Plan. You can also read more about our grant giving activity in the evaluation of our latest Fund.
As with all of our roles, we are looking for someone who is generous with their knowledge and skills so that our Members and Grantees can also benefit and develop their own organisations in a similar way through training, resource development and other engagement work.
The successful candidate will work closely with the Chief Executive, and our Head of Membership and Engagement, but also be expected to operate with a good level of autonomy, using their own initiative and curiosity to identify partners and win them over with solid cases for support.
Main duties
- Manage and maintain existing partnerships with key external stakeholders (e.g. funding sector, public sector, academics).
- Develop new relationships and exciting opportunities with our partners.
- Working alongside the CEO and Head of Membership & Engagement, identify and lead on new income opportunities for Consortium and its Membership.
- Develop relationships with potential donors and funders.
- Lead the charity in developing new corporate relationships.
- Identify opportunities to develop and increase comms around LGBT+ voices across a range of policy areas, in collaboration with members.
- Line manage and support the Partnerships and Development team.
- Prepare presentations, proposals, plans and reports, as necessary.
Person specification
Essential
- 2 or more years’ experience in a Development or Partnerships Management role.
- Excellent project management, planning and prioritising skills to manage a varied workload while staying focused on Consortium’s Strategy.
- Understanding of building and maintaining corporate relationships with the voluntary sector.
- Understanding of business development/fundraising cycle – generating leads, pipeline development and conversion.
- Experience working with marketing and communications functions to deliver collaborative campaigns and increase reach.
- Understanding of sustainable funding models and a curiosity to explore beyond traditional philanthropy.
- Understanding of the challenges and issues facing LGBT+ organisations, people and communities.
- Ability to act as an ambassador for Consortium and its Membership, with a strong commitment to equity and inclusion.
- Ability to produce high-quality written reports.
- Experience of setting outcomes, monitoring, and evaluating work.
- Experience of setting, holding, and managing project budgets.
- Experience of managing a staff team.
Desirable
- Experience of working in second tier infrastructure.
- Experiencing of working for a Membership Organisation.
- Experience of working within the LGBT+ sector.
- Knowledge and experience of Participatory Grant-Making processes.
- Knowledge of small charity governance.
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Innovation Manager for Elrha’s Humanitarian Innovation Programme (HIF) to work within our Disability and Older Age Inclusion area of focus.
Do you have good grasp of innovation concepts, tools and approaches? Do you have good technical knowledge of inclusion within humanitarian settings? Are you looking to develop your expertise and a respected profile in humanitarian innovation?
Our Innovation Managers are passionate about identifying the most pressing humanitarian problems, analysing opportunities for innovation, working with sector experts to investigate solutions and designing funding calls to address them. They provide technical oversight and effective management across a portfolio of innovation grants, and share learning both internally and externally through thought leadership and external representation of Elrha.
Note - This is not a fundraising role; the HIF aims to improve outcomes for people affected by humanitarian crises by identifying more effective and scalable innovative solutions.
We are looking for an exceptional candidate with a good mix of skills and experience, including :
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Innovation: You will bring experience of developing creative innovation journeys, including problem identification, development of solutions and supporting solutions to scale.
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Project management: You will have strong project management skills to ensure effective use of time, budget and resources, and the sensitivity to lead projects addressing complex issues in an ethical and thoughtful way.
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Relevant sector experience: You will have worked in the humanitarian and/or international development sectors and have technical knowledge and experience of working in the area of disability and older age inclusion.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed. We can offer a large degree of flexibility for you to shape the role, develop, learn and grow professionally. We are a committed, friendly and collaborative team, and the role is a great opportunity to develop your skills.
Note for applicants:
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Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
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When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
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Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
Closing Date: 7 April 2024
Interviews: Week commencing 15 April 2024 (online)
The client requests no contact from agencies or media sales.
Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. We are looking to recruit an Innovation Manager for Elrha’s Humanitarian Innovation Programme (HIF) to work within our Water Sanitation and Hygiene (WASH) area of focus.
Do you have good grasp of innovation concepts, tools and approaches? Do you have good technical knowledge of WASH within humanitarian settings? Are you looking to develop your expertise and a respected profile in humanitarian innovation?
Our Innovation Managers are passionate about identifying the most pressing humanitarian problems, analysing opportunities for innovation, working with sector experts to investigate solutions and designing funding calls to address them. They provide technical oversight and effective management across a portfolio of innovation grants, and share learning both internally and externally through thought leadership and external representation of Elrha.
Note - This is not a fundraising role; the HIF aims to improve outcomes for people affected by humanitarian crises by identifying more effective and scalable innovative solutions.
We are looking for an exceptional candidate with a good mix of skills and experience, including :
-
Innovation: You will bring experience of developing creative innovation journeys, including problem identification, development of solutions and supporting solutions to scale.
-
Project management: You will have strong project management skills to ensure effective use of time, budget and resources, and the sensitivity to lead projects addressing complex issues in an ethical and thoughtful way.
-
Relevant sector experience: You will have worked in the humanitarian and/or international development sectors and have technical knowledge and experience of working in the area of WASH.
If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed. We can offer a large degree of flexibility for you to shape the role, develop, learn and grow professionally. We are a committed, friendly and collaborative team, and the role is a great opportunity to develop your skills.
Note for applicants:
-
Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.
-
When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.
-
Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.
Closing Date: 7 April 2024
Interviews: Week commencing 15 April 2024 (online)
The client requests no contact from agencies or media sales.